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VeriSM Foundation Certification Training in Zambia

  • Invensis Learning offers instructor-led VeriSM Foundation certification training accredited by EXIN in Zambia
  • 2-day VeriSM course to maximize business value with various resource and technology strategies
  • Equips professionals with skills to manage services in the digital age effectively
  • The course structure includes mock exams and case studies in Zambia
  • Certification connects you to a global community of professionals, fostering knowledge-sharing
Gain valuable skills, insights, and industry recognition by enrolling today in Zambia!

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Course Materials by

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VeriSM Foundation Certification Training Course Overview in Zambia

The VeriSM Foundation certification training in Zambia is designed to equip professionals with the knowledge and skills to manage services in the digital landscape. Over the duration of the course, participants will be introduced to a range of essential concepts and practices that underpin successful service management. This includes an in-depth exploration of service management principles, service culture, service ecosystems, and different service management models.

This 2-day VeriSM Foundation training in Zambia prioritizes the VeriSM model, highlighting the emphasis on an organization's value, outcomes, and goals. It also introduces a distinctive management mesh, offering advice on selecting the right management practices to set up a product or service. The program provides a backdrop for Service Management in today's digital era and explores how evolving technologies and progressive management methodologies can enhance consumer value.

By the end of VeriSM Foundation training in Zambia, professionals will be fully prepared to earn their certification and take their careers in service management to the next level. This certification is widely recognized in the industry, opening doors to new career opportunities and serving as a testament to an individual's commitment. Register now and join the ranks of certified service management professionals in Zambia.

VeriSM Foundation Course is Available Across All Locations and Cities in Zambia

Invensis Learning offers VeriSM Foundation certification training throughout Zambia, including major cities such as Lusaka, Ndola, Kitwe, and Livingstone. This course provides a comprehensive understanding of modern service management practices, equipping professionals with the skills to manage services effectively and align them with evolving business goals. By enrolling in this training, individuals in these key Zambian cities can enhance their expertise and advance their career prospects in Zambia's competitive business landscape.

Develop Service Management Skills in Zambia with VeriSM Foundation Certification Course

Zambia's key industries, mining, agriculture, construction, and chemicals, are driving strong economic growth and creating a strong demand for skilled service management professionals. As businesses in these sectors aim to adapt to the digital age and optimize service delivery, the need for professionals who can effectively manage services and align them with organizational objectives becomes increasingly critical. Our VeriSM Foundation Certification Training in Lusaka is designed to meet this need, offering specialized training tailored to Zambia's evolving market conditions.

In Lusaka, focus on managing services within the rapidly expanding construction and chemicals sectors, addressing their unique challenges. Ndola offers opportunities to enhance your service management skills in the mining industry, while Kitwe's agriculture and mining sectors benefit from improved service strategies. In Livingstone, the course will prepare you to manage services in key local industries, ensuring you can contribute to the region's development. Our training covers essential areas such as the VeriSM management model, stakeholder engagement, and governance, ensuring you are prepared to lead service management initiatives confidently.

Elevate your professional capabilities with VeriSM Foundation certification in Livingstone. Enroll today to gain the essential skills needed to thrive in Zambia's dynamic job market and position yourself as a leader in service management.

1
Understanding the VeriSM Approach
Dive deep into the VeriSM approach, focusing on its model, culture, management mesh, governance, and service management principles
2
Service Organization and Service Culture
Discover how to foster a service-oriented culture that aligns services with business goals and fosters collaboration among various teams
3
People and Organizational Structure
Learn the roles, skills, and structures that support effective service delivery
4
Progressive Practices and Innovative Technologies
Explore flexible practices and the use of new technologies to maximize business value

VeriSM Foundation training in Zambia aims to equip individuals with the knowledge and skills necessary for effective service management in the digital era. Through this training, participants understand various service management principles, concepts, and practices.

VeriSM approach and framework
Principles of VeriSM
Service Structure
Key processes and practices of Service Management

Key Highlights of VeriSM Foundation Certification Training by Invensis Learning in Zambia

Interactive instructor-led VeriSM Foundation certification training
VeriSM Foundation course accredited by EXIN
Highly qualified, certified, and accredited trainers
Study guide created by subject matter experts
Interaction with co-participants from diverse backgrounds
Case studies which are Industry driven
Mock tests provided
Participate in retrospective sessions

Training Delivery Options

Live Virtual Instructor-led Training

Experience immersive learning from the comfort of your own space
Direct and real-time interaction with expert instructors online
Access online course materials and resources conveniently
Training accessible across various devices ensuring seamless learning experience
View Training Dates & Prices

Corporate Group Training-Onsite

Face to Face in-person training at your physical location
Customized training programs tailored to meet your business objectives
Engaging and interactive workshops that enables superior peer-to-peer learning experience
Receive dedicated guidance from Subject Matter Experts
Contact Course Advisor

Tackling on the road to the VeriSM Foundation exam success in Zambia involves several key steps and considerations. It involves utilizing practice exams, joining a study group, and crafting a study plan to help focus preparation efforts. Individuals can increase their chances of success and earn certification by sticking to the steps curated by industry experts.

  • Enroll in VeriSM Foundation Training: Enroll for an upcoming VeriSM Foundation course through Invensis Learning—an Accredited Partner of the EXIN —and attend the 2-day training.

  • Schedule the Exam: Once you have completed VeriSM Foundation training, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German and Japanese.

  • Take the Exam: The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

  • Qualify the Exam: To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

  • Get Certified: Once you have passed the exam, you will be awarded the VeriSM Foundation certification.

  • Maintain Certification: Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs), reinforcing your expertise and status in the field.

Module 1: The Service Organization

  • Organizational context
  • Organizational governance
  • Digital transformation
  • Define a service culture
  • Explain the elements of a service culture
  • Organization structure
  • Service management challenges
  • The VeriSM model
  • Adapting the VeriSM model
  • Progressive practices
  • Impact of technology
  • Getting started

Navigate the journey to the VeriSM Foundation Certification Exam with this structured timeline for success

Service Managers
IT Managers
Service Desk Managers
IT Architects
Project Managers
Process Owners
Process Managers
Business Analysts
Quality Managers

There are no prerequisites criteria for taking the VeriSM Foundation training. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

    Enroll for this Training
    Exam Type:Multiple choice questions
    No of Questions:40 questions
    Exam Duration:60 minutes
    Passing Score:65% (26/40 marks required)
    Type:Closed book
    Training Options

    Organize Corporate Group VeriSM™ Foundation Training in Zambia for your Teams

    Invensis learning provides In person and live virtual instructor-led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards.
    • Experienced & Industry Specific Trainers
    • 24x7 Support
    • Deliver Sessions across continents via In Person/ Virtual Instructor-Led Training
    • Customized Trainings
    Request for Corporate Group Training

    Know About Your VeriSM Foundation Certification

    Our VeriSM Foundation certification training in Zambia by seasoned trainers equips professionals with essential ITSM skills through the comprehensive syllabus. We prepare individuals to pass the VeriSM Foundation exam and earn a globally recognized certification, enhancing career opportunities.

    What is VeriSM Foundation certification?

    VeriSM Foundation certification is an entry-level certification that provides individuals with a foundational understanding of the VeriSM approach to service management. It covers key concepts, principles, and practices essential for managing services in modern and digital organizations.

    VeriSM Foundation certification in Zambia can benefit your career by enhancing your knowledge and skills in service management, making you more valuable to employers. It can open up new career opportunities in service management, IT, consulting, project management, and related fields. It demonstrates your commitment to professional development and staying current with industry trends.

    The VeriSM Foundation certification is valid for a lifetime. Once you have achieved certification, you hold it indefinitely. However, it's essential to stay updated with industry best practices and advancements in service management through continuing education and professional development.

    Yes, VeriSM Foundation certification is recognized internationally as a standard for modern service management practices. It is accredited by EXIN and is valued by organizations seeking to improve their service delivery capabilities.


    FAQs on VeriSM™ Foundation in Zambia

    Who is VeriSM Foundation training for?

    VeriSM Foundation training is suitable for professionals at all levels involved in service management or interested in learning more about modern service delivery practices. It is particularly beneficial for IT professionals, service managers, project managers, consultants, and anyone who delivers or supports services.

    There are no prerequisites for VeriSM Foundation training. It is open to individuals of all backgrounds and experience levels. However, familiarity with service management concepts or IT service delivery practices can be beneficial.

    VeriSM Foundation training in Zambia is typically a two-day course.

    VeriSM Foundation training in Zambia covers a range of topics, including the VeriSM model, service culture, management mesh, governance, and service management principles. The course provides a comprehensive overview of the VeriSM approach and how it can be applied in different organizational settings.

    There are several resources available to help you prepare for the VeriSM Foundation exam, including study guides, practice exams, and online courses. As a training provider, we at Invensis Learning also offer additional resources and support.

    Participants need to achieve a score of 65% or higher to pass the VeriSM Foundation exam and receive their certification.

    The VeriSM Foundation exam focuses specifically on the VeriSM approach to service management, which is tailored for modern and digital organizations. Other service management exams may cover different frameworks or approaches.

    The VeriSM Foundation exam in Zambia is typically a closed-book exam, meaning that candidates are not allowed to reference study materials or notes during the exam.

    VeriSM Foundation-certified professionals in Zambia have a range of career opportunities available to them, including service management roles, IT management positions, project management roles, consultancy positions, and more.

    VeriSM Foundation certification can help advance your career by enhancing your knowledge and skills in service management, making you more valuable to employers. It can open up new career opportunities and increase your earning potential.

    VeriSM Foundation certification in Zambia is relevant to a wide range of industries, including IT, finance, healthcare, government, manufacturing, and more. Any industry that values service management practices can benefit from VeriSM Foundation-certified professionals.

    Yes, VeriSM Foundation certification can help you transition into a new career by providing you with the skills and knowledge needed to succeed in service management roles. It is particularly beneficial if you want to move into a career in IT, project management, or consultancy.

    General FAQs

    What are the modes of training provided by Invensis Learning?

    Invensis Learning provides 5 different modes of training in the form of:

    • Instructor-led live online (virtual) training
    • Instructor-led classroom training
    • On-site group training
    • Focused 1-to-1 training
    • Self-paced E-learning

    You can enroll for training by following below mentioned points:

    • Select a course
    • Select a schedule of your choice
    • Select the mode of your training
    • Click on “Enrol Now” button
    • Fill the necessary details to make the payment
    • Get all the course materials to prepare for the training
    • Join the training on the scheduled date

    Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:

    • Focused 1-to-1 training can be customized as per your choice
    • Group training of more than 5 participants can be customized
    • On-site training can be customized as per clients’ requirement

    Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
    For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.

    Once you enroll for training from Invensis Learning, you will receive:

    • A copy of course material
    • Study guide Prepared by SMEs
    • Practice Tests
    • Retrospective session
    • Access to free resources
    • Complimentary additional training session
    • PDUs for relevant courses
    • Course completion certificate/Official certificate

    Please check out our refund policy page to know more if you cancel your enrollment.

    No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
    If you would like to know more about a course, you can mail us at support@invensislearning.com or call us at (+91 96202-00784) or chat with our training consultant to get your query resolved.

    We also deliver VeriSM™ Foundation Training across multiple cities in

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