Change Management Certification Training in Quebec City

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Built for change managers, project leaders and HR and transformation professionals across Quebec City, this combined Foundation and Practitioner programme teaches you to lead the people side of organisational change using proven models like ADKAR, Kotter and Lewin, and prepares you for both globally recognised exams.

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CAD 2060

What Is Change Management Foundation and Practitioner?Your Two-Level Change Pathway

The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level credential that validates your ability to lead the people and culture side of organisational change. Delivered as instructor-led Change Management Certification Training in Quebec City, this combined programme takes you from understanding change theory to applying it in real organisational scenarios.

The course is grounded in the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute and the current Change Management Practitioner Guide, and it maps to the current Foundation and Practitioner exam syllabi. You learn established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, Bridges' Transition Model and Schein's culture model across five topic areas.

It suits change managers, project and programme managers, HR business partners, consultants and leaders in Quebec City's insurance, financial services, public sector and technology employers, where digital transformation is reshaping how work gets done. Start your change management journey with Invensis Learning and earn both credentials on one clear pathway.

Key Highlightsof the Change Management Foundation and Practitioner Training Course

End-to-End Learning and Certification Readiness

Structured Change Management F&P Certification training in Quebec City designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Canada

Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to Change Management F&P
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured Change Management F&P certification program in Quebec City
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Quebec City
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured learning and Change Management F&P exam prep training in Quebec City
Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

Change Management Foundation and Practitioner Eligibility in Quebec CityDo You Qualify for the Change Management F&P Exam?

Change Management Certification Eligibility Criteria in Quebec City: There are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

Change Management Foundation

There are no prerequisites for the Change Management Foundation examination.
Open to all professionals interested in leading or supporting organizational change.

Change Management Practitioner

You must hold the Change Management Foundation certification before taking the Practitioner exam.
Practical change-management or transformation experience is recommended for the Practitioner level.

What You Gain from Foundation and PractitionerA Credential Employers Trust

For Individuals

This training helps professionals build change management capability and prepare for both the Foundation and Practitioner exams. It suits project managers, HR business partners, consultants and aspiring change managers who want a structured, recognised way to lead change. Whether you are formalising a change role, supporting a digital transformation programme, or moving up from project delivery in insurance, public services or IT, the course builds skills aligned to what senior employers expect.

If you want to lead organisational change with a credential that employers recognise, the combined Foundation and Practitioner pathway is a clear next step. You gain method knowledge, scenario practice, and a supported route through both exams.

Earn two globally recognised credentials that prove you can lead the people side of change
Stand out for change manager and transformation roles in Quebec City's insurance and finance sector
Apply ADKAR, Kotter, Lewin and Bridges to real workplace change with confidence
Master stakeholder engagement, communication and resistance management
Move from delivery-focused work into recognised organisational change leadership
Gain a portable credential valued across sectors and internationally
Prepare thoroughly for both the closed-book Foundation and open-book Practitioner exams
Build the professional and ethical practice employers expect of change leaders

For Organizations

Group training helps organisations build change capability by equipping teams with structured knowledge and practical skills. It can be delivered for change teams, PMOs, HR functions or leadership groups. For employers driving digital transformation, restructuring or process change, this training gives teams a common approach to managing the human side of change.

If your organisation struggles to make change stick, combined Foundation and Practitioner training creates a shared method for engaging people, managing resistance and embedding new ways of working across business units.

Builds a shared change management language across project, HR and leadership teams
Improves adoption and benefit realisation on transformation programmes
Reduces resistance and disruption during restructuring and system change
Standardises stakeholder engagement and communication practice
Supports leadership development and change capability building
Delivers flexible onsite or live virtual training for teams
Aligns change practice to recognised, syllabus-based frameworks
Strengthens in-house capability to lead ongoing change

Change Management F&P Exam Format in Quebec CityWhat to expect on exam day

The Change Management Foundation and Practitioner exams in Quebec City assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

Change Management Foundation Exam Format

Exam Component	Details
Exam Format	Online (Multiple choice questions)
Number of Questions	Four Sections, 50 Questions
Exam Duration	40 minutes
Passing Criteria	A score of 50%

Change Management Practitioner Exam Format

Exam Component	Details
Exam Format	Online (Objective testing based on a case study scenario)
Number of Questions	4 Questions (20 Marks each)
Passing Criteria	A score of 50%

Change Management F&P Certification Cost in Quebec City

The total cost of getting Change Management F&P certified in Quebec City includes the training fee and the certification exam fee.

Training Cost Includes:

5 days of expert-led Change Management Foundation and Practitioner training
Change Management Institute-aligned digital courseware (CMBoK)
Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
Exam-focused guidance designed to improve first-attempt readiness on both papers
The Change Management Foundation and Practitioner training cost in Quebec City is CAD 2060

Exam Cost:

Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
Online delivery via the certification body's exam portal
Both Foundation and Practitioner credentials are lifetime valid — no renewal required
Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Change Management Careers in Quebec CityRoles, Demand and Pay

Change management has become a sought-after capability across Quebec City, the insurance and financial services capital of Canada and home to iA Financial Group, Beneva and nearby Desjardins. As insurers digitise underwriting and actuarial work, the public sector modernises, and an accelerated retirement wave hits through 2026 to 2028, employers need certified professionals who can lead adoption and manage resistance. Demand runs from change analysts through to transformation leads, and here is what the local market is telling us right now.

C$140,629

Change Manager median pay, Quebec

per year, Salary.com 2026

C$108,400

Change Management Consultant avg, Canada

per year, industry data 2026

48%

Canada's life and health insurers in the QC-Levis region

Quebec International 2026

17.9%

Insurance share of Quebec City GDP

Quebec International 2026

SECTORS HIRING

—Insurance and Financial Services
—Banking and Cooperative Finance
—Government and Public Administration
—Healthcare and Life Sciences
—Information and Communications Technology
—Consulting and Professional Services

GROWTH TRENDS

—Insurance sector digital transformation reshaping roles
—Accelerated retirement wave through 2026-2028 opening senior positions
—New AI adoption tax credit spurring transformation projects
—Public sector modernisation and job regionalisation
—Growing ICT cluster across the Quebec City region
—Talent gap between administrative cuts and new digital roles

Sources: Salary.com, Glassdoor, PayScale (Canada) 2026; Quebec International; Job Bank Canada; KiTalent (Quebec City insurance) 2026.

Designation

Change Management Foundation and Practitioner Certified Professionals in Quebec City : Salary Insights and Trends

Hiring Companies in Quebec City

C$58K

Min

C$72K

Average

C$90K

Max

PayScale - Glassdoor (Canada) 2026

BenevaiA Financial GroupCGI

Source: Beneva - iA Financial Group - CGI

Market Forces Driving Demand for Change Managers in Quebec City

Insurance Digital Overhaul

Quebec City insurers are shifting from administrative roles to digital underwriting and actuarial data science. New systems fail without people who can lead adoption, exactly what this certification develops.

The programme builds stakeholder and adoption skills

Retirement Wave and Knowledge Loss

With 34% of the region's insurance workforce over 55, an accelerated retirement wave through 2026-2028 forces restructuring and knowledge transfer that certified change managers are hired to guide.

The programme builds transition and reinforcement skills

AI and Automation Adoption

Quebec's new AI adoption incentives are pushing employers to automate. Rolling out AI safely means managing fear, retraining and behaviour change, the core of change management practice.

The programme builds resistance-management skills

Public Sector Modernisation

As the provincial capital, Quebec City runs large government and healthcare transformation and job regionalisation programmes that depend on structured change and stakeholder engagement.

The programme builds communication and planning skills

Change Saturation and Resistance

Employees facing constant, overlapping change tend to disengage. Practitioners who can assess change saturation and build resilience help organisations avoid failed initiatives.

The programme builds change-capacity assessment skills

Scarce Certified Change Talent

Quebec City has deep project delivery talent but far fewer credentialed change professionals. Foundation and Practitioner certification makes holders visible to employers hiring for transformation roles.

The credential makes certified practitioners stand out

Sources: Quebec International; KiTalent (Quebec City insurance) 2026; Job Bank Canada; GrantCompass (Quebec AI incentives) 2026.

Change management is more than a certificate. It is the capability Quebec City employers need to make transformation stick. Join professionals who lead adoption, manage resistance and deliver lasting change. Start your journey today.

Your Quebec City Career Transformation

From Today's Limits to Certified Change Leader

Your Quebec City Transformation

Quebec City's insurance, finance and public sectors are transforming fast, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

Today

Pay capped with limited leverage to negotiate a change role

After Certifying

Change Manager roles in Quebec reach a median near C$140,629, with senior bands higher

Today

Pay capped with limited leverage to negotiate a change role

Today

Shortlisted less often for roles that list change certification as preferred

After Certifying

Eligible for change roles across insurance, finance, public sector and IT

Today

Shortlisted less often for roles that list change certification as preferred

Today

Familiar with change in theory, but employers want applied practice

After Certifying

Fluent in ADKAR, Kotter and Bridges and able to apply them to real change

Today

Familiar with change in theory, but employers want applied practice

You earn both credentials

Before

Change responsibility with no recognised credential to back it

Now you have

Two recognised change credentials valued by Quebec City and global employers

Before

Change responsibility with no recognised credential to back it

Before

Stuck in project delivery with no formal change mandate

Now you have

A clear route into change manager and transformation lead roles

Before

Stuck in project delivery with no formal change mandate

Before

Confident with plans and timelines, but not with the human side of change

Now you have

The people skills employers need: engagement, communication and resistance management

Before

Confident with plans and timelines, but not with the human side of change

Before

Recognition that fades when you change sector or employer

Now you have

A portable credential that travels across sectors and countries

Before

Recognition that fades when you change sector or employer

"The gap between running projects and leading change is increasingly a recognised credential, and the Quebec City employers that matter already know it."

Join thousands of professionals who trained with Invensis Learning and made the shift.

Sources: Salary.com, Glassdoor, PayScale (Canada) 2026; Quebec International.

How to Get Change Management F&P Certified in Quebec CityStep-by-Step Certification Process

Embark on the road to Change Management certification exam success in Quebec City. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 3

Learn

Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

Step 3

Learn

Step 4

Prepare for the Examinations

Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

Step 4

Prepare for the Examinations

Step 5

Take Exam

Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

Step 5

Take Exam

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Module 2: Team Change

Understanding the Nature of theme models
Identify leadership issues in Change
Learning how to improve team effectiveness. Also, how individuals affect team dynamics
Learn Tuckman's model of team change and the development changes teams go through

Module 3: Organizational Change

Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
Learn the eight-step model for transforming your organization
Identify the three phases in transition management and distinguish between a planned and transitional change
Understand the process involved when managing Change

Module 4: Leading Change

What is the leader's role in the key organizational metaphors
Learn the role of a leader in Change Management
Identify the leadership focus for the various phases of Change
Learn the Goleman leadership skills and practices

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

Module 2: Team Change

The elements of theories and models about how individuals affect team dynamics
How team members with different MBTI react to one another in teams and their attitudes to change
The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
The contributions and allowable weaknesses of people playing different team roles (Belbin)
How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

Module 3: Organizational Change

The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
Force Field Analysis, examining the driving and resisting forces (Lewin)
Three-step model of organizational change (Lewin)
The factors in the change formula (Beckhard and Harris)
The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
The three phases in managing transition and the distinction between planned change and transition (Bridges)
The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

Module 4: Leading Change

The leader’s role linked to each of the four key organizational metaphors
The description of visionary leadership including
The characteristics of visionary leaders (Bennis)
What leaders really do (Kotter)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie)
Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The leadership styles and skills (Goleman)
Leadership styles that get results
Emotional competencies for leaders
The different leadership focus for different phases of change:
Kotter’s recommended actions for the first four change steps in leading change
Learning how to persevere (Kanter)
Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
The importance of self-knowledge and inner resources:
The role of self-knowledge (Bennis)
Characteristics of principle-centered leaders (Covey)
Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

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Change Management Foundation Course Curriculum

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Change Management Practitioner Course Curriculum

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

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Change Management Skills You Will BuildIndividual to Organisational Change

This combined programme builds capability across all five change management topic areas, from how individuals experience change to organisational models, stakeholder engagement, change practice and professional conduct. By the end you can apply recognised frameworks to real organisational change and sit both exams with confidence.

Lead Individuals Through Change

Apply ADKAR and Bridges' Transition Model to help people move through endings, uncertainty and new beginnings, diagnose where individual change stalls, and design targeted interventions to build motivation and reinforce new behaviours.

Drive Organisational Change

Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S to real scenarios, assess change readiness, and diagnose organisational culture using Schein's model as an enabler or barrier to change.

Engage Stakeholders and Communicate

Map stakeholders with power and interest tools, build engagement strategies, and design change communication plans that address rumour, ambiguity and resistance using Cialdini's principles of influence.

Assess Impact and Plan Change

Run change impact assessments, build complete change management plans covering communication, training, resistance and benefits, and integrate them with project timelines to embed and sustain new ways of working.

Apply Emotional Intelligence and Ethics

Use Goleman's emotional intelligence domains, coaching and facilitation skills, and reflective practice to build trust, manage conflict and handle ethical dilemmas as a professional change practitioner.

Pass Both Certification Exams

Prepare with practice for the 50-question, closed-book Foundation exam and the scenario-based, open-book Practitioner exam, including efficient navigation of the Practitioner Guide under timed conditions.

Who Should TakeChange Management F&P Certification Training in Canada?

Change Leaders

Change Project Managers

Transformation Managers

Business Change Managers

Operational Line Managers

Project Team Members

HR Representatives

Business Managers

Project and Program Managers

Who Can Take This Certification Training

Change Management F&P Training Optionsfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

Change Management Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Untitled

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

Untitled

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Change Management Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

CAD 2060

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

Untitled

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Untitled

Change Management Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Quebec City seeking to equip teams with practical change management skills.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Change Management Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Change Management Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

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Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Why Choose Invensis Learning in Quebec CityExpert-Led, Flexible and Outcome-Focused

Invensis Learning delivers the combined Change Management Foundation and Practitioner programme for professionals and organisations in Quebec City that want to lead change with recognised, practical capability. Our training pairs experienced trainers with syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted training company in Quebec City, provides a professional experience built around applied understanding, real-world scenarios and readiness for both exams.

Experienced, change-qualified trainers with real organisational change practice
Courseware aligned to the current Foundation and Practitioner exam syllabi
Flexible formats: live virtual (online) instructor-led, classroom and corporate group training
Scenario-based practice and mock questions for both exams
Guidance to prepare for the closed-book Foundation and open-book Practitioner exams
Customised schedules for organisations and team programmes
Dedicated learner support before, during and after training
ISO 9001:2015 and ISO 27001:2022 certified training operations

1-to-1

Doubt-Clearing Sessions

60+

Global Course Portfolio

100+

Countries Served

ISO 9001

Quality Management

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Change Management Foundation and Practitioner Training Locations in Quebec CityInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Change Management Foundation and Practitioner Training Location in Quebec City

Fairmont Le Chateau Frontenac 1 Rue des Carrières, QC G1R 4P5 Canada

Change Management Foundation and Practitioner Training Location in Quebec City

Le capitole Hotel 972 Rue Saint-Jean Québec, QC G1R 1R5 Canada

Change Management Foundation and Practitioner Training Location in Quebec City

Fairmont Le Chateau Frontenac 1 Rue des Carrières, QC G1R 4P5 Canada

Change Management Foundation and Practitioner Training Location in Quebec City

Le capitole Hotel 972 Rue Saint-Jean Québec, QC G1R 1R5 Canada

Corporate Change Management TrainingUpskill Teams in Quebec City

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Suitable for small, medium and large teams across Quebec City
Customised schedules aligned to your team's availability
Flexible delivery through onsite, live virtual or hybrid formats
Change-qualified trainers with insurance, finance and public sector context
Role-based examples and case studies for better workplace application
Dedicated coordination and learner support for corporate programmes
Scalable delivery for teams across Quebec and other regions

What Our Learners Say

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The Models I Now Use Every Week

"The Foundation and Practitioner course finally gave me the vocabulary and models to lead change on our underwriting system rollout. The ADKAR and Bridges sessions were the most useful, and the open-book practice made the Practitioner exam far less intimidating."

Marie-Eve Tremblay

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Bridged My Project Delivery Gap

"As a project manager I always struggled with the people side of delivery. This programme showed me how to plan stakeholder engagement and manage resistance properly. I passed both exams on my first sitting and immediately applied it at work."

Julien Bergeron

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Practical and Well Structured

"Clear, practical and well structured. The trainer connected every model to real organisational examples, which helped me support our managers through a restructuring. The Practitioner scenario work was excellent preparation for the exam."

Sophie Gagnon

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A Shared Change Language for Our Team

"We enrolled a mixed team of project and HR leads for corporate training. It gave everyone a shared change language and improved adoption on our digital transformation. The trainer tailored examples to our sector, which made a real difference."

Eric Levesque

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Flexible Corporate Delivery That Worked

"Invensis Learning delivered the combined programme onsite for our public sector team on a flexible schedule. The scenario-based approach and application support helped several colleagues certify at both levels and apply the practice to our modernisation work."

Nathalie Roy

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4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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Foundation

Business Analysis Foundation and Practitioner

Frequently Asked QuestionsHere's everything you may ask...

Yes. Change management is in strong demand across Quebec City's insurance, finance, public sector and IT employers as they digitise and restructure. Certified change managers in Quebec reach a median near C$140,629, and the two-level credential helps you move into recognised transformation roles.

General

Is the Change Management certification worth it in Quebec City?

What is the Change Management Foundation and Practitioner certification?

It is a globally recognised, two-level credential for leading the people side of organisational change. Foundation validates your knowledge of change concepts and models; Practitioner validates your ability to apply them to real scenarios. It is grounded in the CMBoK and the current Change Management Practitioner Guide.

Who should take this course?

It suits change managers, project and programme managers, HR business partners, consultants and leaders driving change. In Quebec City it is especially relevant for professionals in insurance, financial services, healthcare, public administration and technology transformation.

What standard and body of knowledge is it based on?

The certification is grounded in the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute and the current Change Management Practitioner Guide. The course maps to the current Foundation and Practitioner exam syllabi across five topic areas.

Do I need prior experience to take it?

No. Change Management Foundation has no formal prerequisites and is open to all. To sit the Practitioner exam you must first hold the Foundation certification or an accepted equivalent, which the combined programme covers in sequence.

Pricing

How much does the training cost in Quebec City?

Fees vary by format, whether you choose live virtual, classroom or corporate group training, and are available on request in Canadian dollars. The price typically bundles the combined training with courseware and exam preparation. Request a quote from a learning advisor for current pricing.

What is included in the course fee?

The fee typically includes syllabus-aligned courseware, case studies, mock questions for both levels, and guidance to prepare for the Foundation and Practitioner exams. Exam voucher inclusion varies by package, so confirm the details when you enrol.

Are the exam fees included in the price?

Exam voucher inclusion depends on the package you choose. Some bundles include both the Foundation and Practitioner exam vouchers, while others are training only. Ask a learning advisor to confirm what your chosen option covers.

Do you offer corporate or group discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for change, project, HR and leadership teams. Contact us for a tailored group quote for your Quebec City team.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

How many exams are in the combined programme?

There are two separate exams. The Foundation exam has 50 multiple-choice questions in 40 minutes, closed book, with a 50% pass mark (25 out of 50). The Practitioner exam has 5 scenario-based sections worth 80 marks total over 2.5 hours, open book, with a 50% pass mark (40 out of 80).

What is the Foundation exam format?

The Foundation exam is closed book with 50 single-answer multiple-choice questions to complete in 40 minutes. The pass mark is 50%, which is 25 correct answers out of 50. It tests knowledge and comprehension across the five change management topic areas.

What is the Practitioner exam format?

The Practitioner exam is open book, with the Change Management Practitioner Guide permitted. It has 5 scenario-based sections, each worth 16 marks, for 80 marks total over 2.5 hours. The pass mark is 50%, which is 40 out of 80 marks, and it tests applied analysis.

What does open book mean for the Practitioner exam?

It means you may use the Change Management Practitioner Guide during the exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential, and the course practises both.

What if I do not pass an exam the first time?

You can re-sit an exam, and our preparation, scenario practice and trainer guidance are designed to help you pass. Re-sit policies and any fees vary, so confirm the current terms with a learning advisor before you book.

Course Content

What models and topics does the course cover?

The course covers five topic areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management. Models include ADKAR, Kotter's 8-Step, Lewin, McKinsey 7-S, Bridges' Transition, Schein's culture model and Cialdini's principles.

Can a beginner take this course?

Yes. Foundation has no prerequisites and builds knowledge from the ground up, so beginners can start here. Practitioner then develops applied skills, and the combined programme guides you through both levels with hands-on scenario practice and support.

How long is the training and what is the format?

The combined programme is delivered as 40 hours of instructor-led training, typically covering Foundation first and then Practitioner. You can choose live virtual (online) instructor-led, classroom, or corporate group formats to suit your schedule.

What learning materials are provided?

You receive syllabus-aligned courseware, industry case studies illustrating change models and stakeholder engagement, and practice questions for both the Foundation and Practitioner exams to reinforce your understanding.

Is the courseware aligned to the current syllabus?

Yes. The courseware aligns to the current Foundation and Practitioner exam syllabi, the Change Management Body of Knowledge (CMBoK) and the current Change Management Practitioner Guide, so you prepare with up-to-date content.

Enrollment

How do I enrol in the course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

What training formats are available in Quebec City?

We offer live virtual (online) instructor-led training, classroom training, and customised corporate group training for teams in Quebec City. Choose the format that best fits your schedule and learning preference.

How soon can I start?

New batches run regularly across live virtual and corporate formats. Self-paced options let you begin right away, while instructor-led cohorts have scheduled start dates. See upcoming schedules or talk to an advisor to find the next available batch.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment before you book.

Change Management Certification Training in Quebec City

What Is Change Management Foundation and Practitioner?UntitledYour Two-Level Change Pathway

What Is Change Management Foundation and Practitioner?Your Two-Level Change Pathway

Key Highlightsof the Change Management Foundation and Practitioner Training Course

Change Management Foundation and Practitioner Eligibility in Quebec CityDo You Qualify for the Change Management F&P Exam?

What You Gain from Foundation and PractitionerA Credential Employers Trust

Change Management F&P Exam Format in Quebec CityWhat to expect on exam day

Change Management F&P Certification Cost in Quebec City

Change Management Careers in Quebec CityRoles, Demand and Pay

SECTORS HIRING

GROWTH TRENDS

Market Forces Driving Demand for Change Managers in Quebec City

Insurance Digital Overhaul

Retirement Wave and Knowledge Loss

AI and Automation Adoption

Public Sector Modernisation

Change Saturation and Resistance

Scarce Certified Change Talent

From Today's Limits to Certified Change Leader

Your Quebec City Transformation

How to Get Change Management F&P Certified in Quebec CityStep-by-Step Certification Process

Step 1: Eligibility Check

Step 2: Exam Preparation

Step 3: Learn

Step 4: Prepare for the Examinations

Step 5: Take Exam

Step 4: Exam Results

Eligibility Check

Eligibility Check

Exam Preparation

Exam Preparation

Learn

Learn

Prepare for the Examinations

Prepare for the Examinations

Take Exam

Take Exam

Exam Results

Exam Results

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

Change Management Foundation Course Curriculum

Module 1: Individual Change

Change Management Practitioner Course Curriculum

Module 1: Individual Change

Change Management Skills You Will BuildIndividual to Organisational Change

Lead Individuals Through Change

Drive Organisational Change

Engage Stakeholders and Communicate

Assess Impact and Plan Change

Apply Emotional Intelligence and Ethics

Pass Both Certification Exams

Who Should TakeChange Management F&P Certification Training in Canada?

Change Management F&P Training Optionsfor Professionals and Teams

Change Management Classroom Training

Change Management Live Virtual Training

Change Management Corporate Group Training

Change Management Focused 1-to-1 Training

Change Management Classroom Training

Why Choose Invensis Learning in Quebec CityExpert-Led, Flexible and Outcome-Focused

Change Management Foundation and Practitioner Training Locations in Quebec CityInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Corporate Change Management TrainingUpskill Teams in Quebec City

What Our Learners Say

Enquire with us now

Get Course Details & Pricing

We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

Explore Our Other Course Categories

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