Change Management Certification Training in Ottawa

Get Certified with Confidence

Master the people side of change with Foundation and Practitioner training in Ottawa. This combined 40-hour programme prepares project managers, HR and OD professionals, and transformation leaders to lead organisational change and pass both the CM-F and CM-P exams, using globally recognised models such as ADKAR, Kotter, Lewin and Bridges.

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What Is Change Management Certification Training in Ottawa?The Combined CM-F and CM-P Pathway

The Change Management Foundation and Practitioner (CM-F&P) certification is a two-level qualification that validates your ability to manage the people and culture side of organisational change. Change Management certification training in Ottawa with Invensis Learning covers both levels in one 40-hour, instructor-led programme, aligned to the current Change Management Practitioner Guide and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute.

The Foundation level builds your knowledge of core change models and theory, while the Practitioner level develops your ability to apply them to realistic organisational scenarios. You will work with globally recognised frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, the McKinsey 7-S Framework and Bridges' Transition Model.

Ottawa's federal departments, technology firms and consultancies are running large digital and workforce transformation programmes, and they need professionals who can turn change into lasting adoption. Earn both credentials with Invensis Learning and step into that demand with confidence.

Key Highlightsof the Change Management Foundation and Practitioner Training Course

End-to-End Learning and Certification Readiness

Structured Change Management F&P Certification training in Ottawa designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Canada

Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to Change Management F&P
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured Change Management F&P certification program in Ottawa
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Ottawa
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured learning and Change Management F&P exam prep training in Ottawa
Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

Change Management Foundation and Practitioner Eligibility in OttawaDo You Qualify for the Change Management F&P Exam?

Change Management Certification Eligibility Criteria in Ottawa: There are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

Change Management Foundation

There are no prerequisites for the Change Management Foundation examination.
Open to all professionals interested in leading or supporting organizational change.

Change Management Practitioner

You must hold the Change Management Foundation certification before taking the Practitioner exam.
Practical change-management or transformation experience is recommended for the Practitioner level.

Why the CM-F and CM-P Credentials Are Worth ItBenefits for Your Career and Your Team

For Individuals

Change Management Foundation and Practitioner training helps you build the capability to lead the human side of organisational change and earn two recognised credentials. It suits project managers, HR and OD professionals, business analysts and leaders who want change to stick. Whether you are moving into a dedicated change role, adding change skills to project delivery, or formalising years of hands-on experience, this programme gives you models and techniques you can apply straight away.

If you want to stand out to Ottawa's federal, technology and consulting employers, the CM-F and CM-P credentials give you a structured, globally respected foundation. You gain method knowledge, scenario practice, and a clear path to passing both exams.

Validates your ability to lead the people side of organisational change
Opens roles from change analyst to change manager and transformation lead
Equips you with ADKAR, Kotter, Lewin and Bridges to apply on live programmes
Earns two globally recognised credentials that travel across sectors and countries
Boosts your standing with Ottawa's federal, technology and consulting employers
Builds stakeholder engagement, communication and resistance-management skill
Complements project credentials such as PRINCE2 and PMP with the human side
Prepares you to pass the closed-book Foundation and open-book Practitioner exams

For Organizations

Group training in Change Management Foundation and Practitioner helps organisations build change capability by equipping teams with proven models and practical skills. It can be delivered for PMOs, HR and OD functions, or wider leadership groups. For organisations that want technology and process change to be adopted rather than resisted, this training provides a scalable, flexible solution grounded in the CMBoK.

If your teams deliver projects well but struggle to move people to new ways of working, this programme creates a common approach to stakeholder engagement, communication and embedding change, so transformation delivers the value it promised.

Builds a shared change language across project, HR and leadership teams
Improves adoption and benefit realisation on transformation programmes
Reduces resistance and change fatigue through structured engagement
Standardises change practice across departments and business units
Supports capability building and succession in your change function
Enables customised delivery aligned to your organisational goals
Provides flexible virtual, onsite and blended formats for teams
Strengthens in-house change expertise instead of relying on contractors

Change Management F&P Exam Format in OttawaWhat to expect on exam day

The Change Management Foundation and Practitioner exams in Ottawa assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

Change Management Foundation Exam Format

Exam Component	Details
Exam Format	Online (Multiple choice questions)
Number of Questions	Four Sections, 50 Questions
Exam Duration	40 minutes
Passing Criteria	A score of 50%

Change Management Practitioner Exam Format

Exam Component	Details
Exam Format	Online (Objective testing based on a case study scenario)
Number of Questions	4 Questions (20 Marks each)
Passing Criteria	A score of 50%

Change Management F&P Certification Cost in Ottawa

The total cost of getting Change Management F&P certified in Ottawa includes the training fee and the certification exam fee.

Training Cost Includes:

5 days of expert-led Change Management Foundation and Practitioner training
Change Management Institute-aligned digital courseware (CMBoK)
Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
Exam-focused guidance designed to improve first-attempt readiness on both papers
The Change Management Foundation and Practitioner training cost in Ottawa is CAD 2060

Exam Cost:

Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
Online delivery via the certification body's exam portal
Both Foundation and Practitioner credentials are lifetime valid — no renewal required
Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Change Roles and Salaries in OttawaWhere Change Skills Take You

Change management has become a core capability across Ottawa, valued by federal departments, technology firms and consultancies running large transformation programmes. As organisations modernise services and adopt AI and cloud, they need certified practitioners who can drive adoption, not just deliver projects. Demand spans change analyst, change manager and transformation lead roles, and here is what the local market is telling us right now.

C$126,859

Change Management Manager salary, Ottawa

median, Salary.com 2026

C$108,400

Change Management Consultant, Canada

average, Glassdoor 2026

51.7%

Ottawa tech employment growth

2018 to 2023, Invest Ottawa

C$40 to 72/hr

Change management pay range, Ontario

ZipRecruiter 2026

SECTORS HIRING

—Federal Government and Public Sector
—Technology and Software (Kanata North)
—Consulting and Professional Services
—Health and Life Sciences
—Financial Services and Insurance
—Telecommunications

GROWTH TRENDS

—Federal digital transformation and service modernisation
—AI adoption reshaping public-sector and technology workforces
—Cloud and ERP migrations driving large adoption programmes
—Shortage of certified change practitioners versus project talent
—Hybrid-work and restructuring change across departments
—Consultancies scaling public-sector change teams

Sources: Salary.com, Glassdoor, PayScale, ZipRecruiter (Canada) 2026; Invest Ottawa Tech Job Market 2026.

Designation

Change Management Foundation and Practitioner Certified Professionals in Ottawa : Salary Insights and Trends

Hiring Companies in Ottawa

C$62K

Min

C$80K

Average

C$98K

Max

PayScale · Glassdoor (Canada) 2026

CGIIBMKPMGCalian

Source: CGI · IBM Canada · KPMG · Calian

Why Change Skills Are in Demand Across Ottawa

Federal Transformation at Scale

Ottawa's federal departments are modernising digital services and restructuring workforces, but many programmes stall on adoption, the exact gap trained change practitioners are hired to close.

CM-F and CM-P build organisational change skills

AI and Automation Adoption

As Ottawa employers roll out AI tools across office roles, the challenge is helping people adapt. Change managers who apply ADKAR and Bridges turn new technology into everyday use.

Learn ADKAR and Bridges for real adoption

Cloud and ERP Migrations

Technology firms and public bodies are migrating to cloud and ERP platforms, yet the people side often lags the technical build, creating demand for structured change planning.

Build structured change planning skills

Change Saturation and Resistance

Employees face multiple concurrent changes, driving fatigue and resistance. Organisations need practitioners who can assess readiness and sustain adoption over time.

Learn readiness and resistance management

Certified Talent Shortage

Ottawa has deep project management talent but far fewer credentialed change managers, making CM-F and CM-P holders rare and sought-after by hiring managers.

CM-F and CM-P make you stand out

The Strategy-To-Adoption Gap

Leaders approve transformation, but value leaks when culture and stakeholders are not engaged. Change practitioners connect strategy to lasting behaviour change.

Connect strategy to lasting behaviour change

Sources: Invest Ottawa Tech Job Market 2026; Adecco 2026 Canadian Hiring Outlook; Glassdoor, PayScale (Canada) 2026.

Change management is more than a credential. It is the skill that makes transformation stick. Join professionals across Ottawa who turn strategy into adoption and lead change with confidence. Start your journey today.

Your Ottawa Career Transformation

Where You Stand Today,

And Where These Credentials Take You

Ottawa's public sector, technology and consulting employers are running constant transformation, and they increasingly separate certified change practitioners from the rest. Here is which side of that line you want to be on.

Today

Salary capped with limited leverage in the Ottawa market

After CM-F and CM-P

Change Management Manager roles in Ottawa average around C$127,000, with director bands far higher

Today

Salary capped with limited leverage in the Ottawa market

Today

Shortlisted less often for roles that list certification as preferred

After CM-F and CM-P

Eligible for change roles across federal, technology and consulting employers

Today

Shortlisted less often for roles that list certification as preferred

Today

Confident delivering projects, but employers want change capability

After CM-F and CM-P

Fluent in ADKAR, Kotter and stakeholder engagement on real programmes

Today

Confident delivering projects, but employers want change capability

You earn CM-F and CM-P

Before

Change work relies on instinct, not a recognised method

Now you have

Two globally recognised credentials backed by the CMBoK and the Change Management Institute

Before

Change work relies on instinct, not a recognised method

Before

Stuck in delivery with no formal change mandate

Now you have

A clear route into change manager and transformation lead roles

Before

Stuck in delivery with no formal change mandate

Before

Struggle to move people from awareness to real adoption

Now you have

Proven models to drive adoption and manage resistance

Before

Struggle to move people from awareness to real adoption

Before

Recognition limited when you change sector or employer

Now you have

A credential that travels across sectors and countries

Before

Recognition limited when you change sector or employer

"The gap between delivering projects and leading change is increasingly a recognised credential, and Ottawa's leading employers already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Salary.com, Glassdoor, PayScale (Canada) 2026.

How to Get Change Management F&P Certified in OttawaStep-by-Step Certification Process

Embark on the road to Change Management certification exam success in Ottawa. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 3

Learn

Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

Step 3

Learn

Step 4

Prepare for the Examinations

Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

Step 4

Prepare for the Examinations

Step 5

Take Exam

Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

Step 5

Take Exam

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Module 2: Team Change

Understanding the Nature of theme models
Identify leadership issues in Change
Learning how to improve team effectiveness. Also, how individuals affect team dynamics
Learn Tuckman's model of team change and the development changes teams go through

Module 3: Organizational Change

Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
Learn the eight-step model for transforming your organization
Identify the three phases in transition management and distinguish between a planned and transitional change
Understand the process involved when managing Change

Module 4: Leading Change

What is the leader's role in the key organizational metaphors
Learn the role of a leader in Change Management
Identify the leadership focus for the various phases of Change
Learn the Goleman leadership skills and practices

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

Module 2: Team Change

The elements of theories and models about how individuals affect team dynamics
How team members with different MBTI react to one another in teams and their attitudes to change
The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
The contributions and allowable weaknesses of people playing different team roles (Belbin)
How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

Module 3: Organizational Change

The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
Force Field Analysis, examining the driving and resisting forces (Lewin)
Three-step model of organizational change (Lewin)
The factors in the change formula (Beckhard and Harris)
The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
The three phases in managing transition and the distinction between planned change and transition (Bridges)
The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

Module 4: Leading Change

The leader’s role linked to each of the four key organizational metaphors
The description of visionary leadership including
The characteristics of visionary leaders (Bennis)
What leaders really do (Kotter)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie)
Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The leadership styles and skills (Goleman)
Leadership styles that get results
Emotional competencies for leaders
The different leadership focus for different phases of change:
Kotter’s recommended actions for the first four change steps in leading change
Learning how to persevere (Kanter)
Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
The importance of self-knowledge and inner resources:
The role of self-knowledge (Bennis)
Characteristics of principle-centered leaders (Covey)
Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

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Change Management Foundation Course Curriculum

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Change Management Practitioner Course Curriculum

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

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Skills You Will Build in This ProgrammeApplied Change Capability, End to End

The combined programme builds knowledge at Foundation level and applied capability at Practitioner level across all five syllabus areas. By the end, you can diagnose change, plan interventions, engage stakeholders and drive adoption on real organisational change.

Guide Individuals Through Change

You will learn how people experience and adapt to change, and how to apply models like ADKAR and Bridges' Transition Model to move individuals from awareness to lasting adoption. You will diagnose where change stalls and design targeted support, motivation and reinforcement.

Lead Change at the Organisational Level

Apply Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework to real scenarios. Diagnose organisational culture with Schein's model, assess change readiness, and choose the right approach for the type and pace of change.

Engage Stakeholders and Communicate Change

Identify and analyse stakeholders using power and interest tools, build engagement strategies, and design communication plans. Apply Cialdini's principles of influence to manage resistance through dialogue rather than pressure.

Plan and Deliver Change Practice

Run change impact assessments, build complete change management plans covering engagement, communication, training and resistance, and integrate them with project delivery. Learn the techniques that embed and sustain change after go-live.

Apply Emotional Intelligence and Ethics

Use Goleman's emotional intelligence domains, coaching and facilitation skills to build trust through difficult change. Manage yourself and ethical dilemmas, and grow as a reflective change practitioner grounded in the CMBoK.

Pass Both the Foundation and Practitioner Exams

Prepare for the closed-book Foundation exam with practice questions, and master open-book technique for the scenario-based Practitioner exam, including efficient navigation of the Change Management Practitioner Guide under timed conditions.

Who Should TakeChange Management F&P Certification Training in Canada?

Change Leaders

Change Project Managers

Transformation Managers

Business Change Managers

Operational Line Managers

Project Team Members

HR Representatives

Business Managers

Project and Program Managers

Who Can Take This Certification Training

Change Management F&P Training Optionsfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

Change Management Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Change Management Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

CAD 2060

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Change Management Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Ottawa seeking to equip teams with practical change management skills.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Change Management Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Change Management Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

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Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Why Professionals in Ottawa Choose Invensis LearningExpert-Led Change Management Training

As a trusted training company in Ottawa, Invensis Learning delivers structured Change Management Foundation and Practitioner training for individuals and organisations that want change to be adopted, not resisted. Our programmes combine experienced trainers, syllabus-aligned courseware, and learner-focused support across both levels. Whether you enrol as an individual or plan group training for your team, we provide a professional learning experience built around practical understanding, real-world application, and a clear path to both credentials. Invensis Learning is ISO 9001:2015 and ISO 27001:2022 certified.

Experienced, qualified change management trainers with real programme exposure
Combined Foundation and Practitioner delivery in one 40-hour programme
Flexible learning formats for individuals, teams and corporate groups
Syllabus-aligned courseware, case studies and mock exams for both levels
Guidance to clear both the CM-F and CM-P exams on first attempt
Live virtual, onsite and blended options for Ottawa learners and teams
Dedicated learner support before, during and after training
Trusted by professionals and organisations across many industries

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Global Course Portfolio

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

ISO 9001:2015 Certified

ISO 27001:2022 Certified

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Leaders in Training industry for 12+ years

Over 5000 five star reviews

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Change Management Foundation and Practitioner Training Locations in OttawaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Change Management Foundation and Practitioner Training Location in Ottawa

Andaz Ottawa Byward Market 325 Dalhousie St, Ottawa, ON K1N 7G1

Change Management Foundation and Practitioner Training Location in Ottawa

Delta Hotels by Marriott Ottawa City Center 101 Lyon St N, Ottawa, ON K1R 5T9

Change Management Foundation and Practitioner Training Location in Ottawa

Andaz Ottawa Byward Market 325 Dalhousie St, Ottawa, ON K1N 7G1

Change Management Foundation and Practitioner Training Location in Ottawa

Delta Hotels by Marriott Ottawa City Center 101 Lyon St N, Ottawa, ON K1R 5T9

Corporate Change Training in OttawaBuild Change Capability

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Suitable for small teams, departments and enterprise-wide change functions
Customised schedules aligned to your team's availability
Delivery via live virtual, onsite or blended formats in Ottawa
Experienced change management trainers with real programme expertise
Role-based scenarios drawn from public sector and technology change
Dedicated coordination and learner support for group training
Scalable delivery for teams across Ottawa and wider Canada

What Our Learners Say

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Passed Both Exams and Applying It Daily

"The combined Foundation and Practitioner training gave me the structure I was missing. The scenario practice for the open-book Practitioner exam was excellent, and I now use ADKAR and Bridges on live programmes at work."

Marc Tremblay

Public Sector

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The Models I Needed for Change Partnering

"As an HR business partner, the CM-F content gave me the vocabulary and models to partner with leaders on change. The trainer connected every concept to real organisational situations, which made it easy to apply."

Sarah Whitfield

Financial Services

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Bridged My Project and Change Skills

"I lead projects but kept hitting adoption problems. This course filled the gap between delivery and the people side. The stakeholder and communication planning modules were the most useful for me."

David Okonkwo

Technology

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A Shared Change Language for Our Team

"We trained a mixed group of PMO and HR staff. Invensis tailored the scenarios to our transformation programme, and the team now shares one change language. Adoption on our latest rollout improved noticeably."

Nathalie Girard

Federal Government Department

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Certified Our Change Leads to One Standard

"We needed our change leads certified quickly and to a consistent standard. The combined programme delivered both credentials with strong exam support, and the onsite delivery fit our schedule well."

Karen Fitzgerald

Technology Sector

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4.6

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Happy Learners

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Locations Worldwide

99%

Training Satisfaction

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Foundation

Business Analysis Foundation and Practitioner

Frequently Asked QuestionsHere's everything you may ask...

Yes. It validates your ability to lead the people side of organisational change, which employers across Ottawa's federal, technology and consulting sectors actively need. Change Management Manager roles in Ottawa average around C$127,000, and certified practitioners are in demand as organisations modernise services.

General

Is the Change Management Foundation and Practitioner certification worth it?

What is the Change Management certification?

It is a two-level qualification covering the models, tools and practices needed to manage the people and culture side of change. Foundation validates knowledge and understanding, while Practitioner validates your ability to apply change approaches to realistic organisational scenarios.

Who should take this course in Ottawa?

It suits project and programme managers, HR and OD practitioners, business analysts, consultants and leaders who sponsor or support change. It is ideal for professionals in Ottawa's public sector, technology firms and consultancies leading digital and workforce transformation.

What standard is the certification based on?

The qualification aligns to the current Change Management Practitioner Guide and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute. Both exams follow the official Change Management Foundation and Practitioner Exam Syllabi.

Is the certification recognised internationally?

Yes. The Change Management qualification is recognised in over 150 countries and is well respected in Canada, the UK, Europe and Australia. It is a portable credential that travels across sectors and employers.

How does this complement project management qualifications?

It covers the people and culture side of change, such as stakeholder engagement, communication and resistance, that frameworks like PRINCE2 and PMP do not cover in depth. Together they give you a complete toolkit for the technical and human dimensions of change.

Pricing

How much does the training cost in Ottawa?

Fees for the combined Foundation and Practitioner programme vary by format and schedule and are available on request in Canadian dollars. The fee typically includes courseware, mock exams and learner support. Request a quote or speak with a learning advisor for current pricing.

What is included in the course fee?

The fee typically includes syllabus-aligned courseware for both levels, case studies, mock exams and practice questions, first-attempt exam guidance, and learner support. Exam voucher inclusion may vary, so confirm the details when you request a quote.

Are the exam fees included in the price?

Exam voucher inclusion depends on the package you choose. Some packages bundle the Foundation and Practitioner exam vouchers, while others quote them separately. Ask your advisor to confirm what is included before you enrol.

Do you offer group or corporate pricing?

Yes. We offer corporate group training with customised schedules and volume-based pricing for PMOs, HR functions and leadership teams in Ottawa. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What is the format of the Foundation exam?

The Foundation exam has 50 multiple-choice questions in a single-answer format, is closed book, and lasts 40 minutes. The pass mark is 50%, meaning 25 out of 50 correct. It is usually taken at the end of the Foundation part of the programme.

What is the format of the Practitioner exam?

The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks in total, and runs for 2.5 hours. It is open book, with the Change Management Practitioner Guide permitted. The pass mark is 50%, meaning 40 out of 80 marks.

How many exams are in the combined programme?

There are two separate exams. You must sit and pass both the Foundation exam and the Practitioner exam to hold both credentials. The 40-hour programme prepares you for both, typically Foundation first, then Practitioner.

Are there prerequisites to sit the exams?

The Foundation exam has no prerequisites and is open to all. The Practitioner exam requires Change Management Foundation certification, or an accepted equivalent. The programme is designed to be taken sequentially.

What if I do not pass on the first attempt?

Our trainers provide first-attempt guidance, mock exams and scenario practice to prepare you thoroughly. If a re-sit is needed, re-examination is arranged per the exam policy for that level. Ask your advisor about retake options when you enrol.

Course Content

What will I learn in the course?

You will learn to manage change across five areas: change and the individual, change and the organisation, communication and stakeholder engagement, change practice, and personal and professional management. This spans models such as ADKAR, Kotter, Lewin, McKinsey 7-S and Bridges.

What change models does the syllabus cover?

The syllabus covers a broad set of individual and organisational models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

Can a beginner take this course?

Yes. Foundation has no prior experience or education requirement, so beginners are welcome. The programme builds from core concepts to applied practice, with trainer support and hands-on scenarios, so you progress to Practitioner level with confidence.

What materials and practice are provided?

You receive syllabus-aligned courseware for both levels, industry case studies, practice questions and mock exams for Foundation and Practitioner, and open-book technique guidance for the Practitioner scenarios.

How long is the training programme?

The combined Foundation and Practitioner programme is 40 hours of instructor-led training. The number of days depends on the schedule format, such as intensive full-day or extended half-day delivery, but the total training time stays the same.

Enrollment

How do I enrol in the course in Ottawa?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

What training formats are available?

We offer live virtual instructor-led training, onsite classroom training, focused one-to-one sessions and customised corporate group training, so you can choose the format that fits your schedule and learning style in Ottawa.

How soon can I start?

New cohorts run regularly across live virtual and onsite formats. Check the upcoming schedules for the next available Ottawa batch, or speak with an advisor to find dates and a format that suit you.

Can I reschedule my enrollment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your scheduled dates.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

Change Management Certification Training in Ottawa

What Is Change Management Certification Training in Ottawa?UntitledThe Combined CM-F and CM-P Pathway

What Is Change Management Certification Training in Ottawa?The Combined CM-F and CM-P Pathway

Key Highlightsof the Change Management Foundation and Practitioner Training Course

Change Management Foundation and Practitioner Eligibility in OttawaDo You Qualify for the Change Management F&P Exam?

Why the CM-F and CM-P Credentials Are Worth ItBenefits for Your Career and Your Team

Change Management F&P Exam Format in OttawaWhat to expect on exam day

Change Management F&P Certification Cost in Ottawa

Change Roles and Salaries in OttawaWhere Change Skills Take You

SECTORS HIRING

GROWTH TRENDS

Why Change Skills Are in Demand Across Ottawa

Federal Transformation at Scale

AI and Automation Adoption

Cloud and ERP Migrations

Change Saturation and Resistance

Certified Talent Shortage

The Strategy-To-Adoption Gap

Where You Stand Today,

And Where These Credentials Take You

How to Get Change Management F&P Certified in OttawaStep-by-Step Certification Process

Step 1: Eligibility Check

Step 2: Exam Preparation

Step 3: Learn

Step 4: Prepare for the Examinations

Step 5: Take Exam

Step 4: Exam Results

Eligibility Check

Eligibility Check

Exam Preparation

Exam Preparation

Learn

Learn

Prepare for the Examinations

Prepare for the Examinations

Take Exam

Take Exam

Exam Results

Exam Results

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

Change Management Foundation Course Curriculum

Module 1: Individual Change

Change Management Practitioner Course Curriculum

Module 1: Individual Change

Skills You Will Build in This ProgrammeApplied Change Capability, End to End

Guide Individuals Through Change

Lead Change at the Organisational Level

Engage Stakeholders and Communicate Change

Plan and Deliver Change Practice

Apply Emotional Intelligence and Ethics

Pass Both the Foundation and Practitioner Exams

Who Should TakeChange Management F&P Certification Training in Canada?

Change Management F&P Training Optionsfor Professionals and Teams

Change Management Classroom Training

Change Management Live Virtual Training

Change Management Corporate Group Training

Change Management Focused 1-to-1 Training

Change Management Classroom Training

Why Professionals in Ottawa Choose Invensis LearningExpert-Led Change Management Training

Change Management Foundation and Practitioner Training Locations in OttawaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Corporate Change Training in OttawaBuild Change Capability

What Our Learners Say

Enquire with us now

Get Course Details & Pricing

We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

Explore Our Other Course Categories

Other Related Courses

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PMP Certification

Change Management Foundation and Practitioner

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