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Invensis Learning offers a comprehensive 2-day instructor-led ITIL 4 Foundation certification training, accredited by AXELOS® (PeopleCert), designed to equip professionals in Australia with the essential skills and knowledge required to excel in IT service management. This training program provides an in-depth understanding of the ITIL 4 framework, which focuses on aligning IT services with the needs of the business. Professionals will engage in interactive sessions, case studies, and mock exams, ensuring they are well-prepared to implement ITIL practices in their organizations.
ITIL 4 Foundation training in Australia equips you with a valuable range of skills that enhance your understanding and approach to IT service management (ITSM). This accredited course offers a deep dive into the ITIL 4 framework to excel in managing IT services and contributing to organizational success. Some key skills you'll gain include:
87%
ITIL Survey Insights
According to a survey by AXELOS, the governing body of ITIL®, 87% of respondents said ITIL® was important to their company's performance.
82.5%
ITIL’s Corporate Dominance
ITIL offers comprehensive, practical, and proven guidelines for developing a service management system, and it is used by 82.5% of Fortune 500 companies.
82.55 billion
ITSM Market Growth
The ITSM software market is on a hot streak! It is valued at USD 82.55 billion in 2024 and is expected to be USD 227.7 billion by 2031.
Embark on the journey to ITIL 4 Foundation exam success with our comprehensive training program. The ITIL 4 Foundation exam signifies your understanding of the latest IT service management (ITSM) best practices. But how do you navigate the path to success? We have curated the guidelines that help individuals to excel in the ITIL 4 certification exam.
Enroll in ITIL 4 Foundation Training: Enroll for an upcoming ITIL 4 Foundation course through Invensis Learning—a Premier Partner of the AXELOS (PeopleCert)—and attend the 2-day training.
Schedule the Exam: Once you have completed ITIL 4 Foundation training, you can schedule your exam online through the DevOps Institute website. The exam is available in English, Brazilian Portuguese, Chinese, Dutch, French, German, Italian, Japanese, Polish and Spanish.
Take the Exam: The ITIL 4 Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.
Qualify the Exam: To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.
Get Certified: Once you have passed the exam, you will be awarded the ITIL 4 Foundation certification.
Maintain Certification: Uphold the value of your ITIL 4 Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs), reinforcing your expertise and status in the field.
Module 2: Understand How the ITIL Guiding Principles can Help an Organization Adopt and Adapt Service Management
Module 3: Understand the Four Dimensions of Service Management
Module 4: Learn the purpose and components of the ITIL service value system
Module 5: Key Activities of the Service Value Chain and How They Interconnection
Module 6: Understand the purpose and Key terms of 15 ITIL Practices
Module 7: Learn & Understand 7 ITIL Practices
Navigate the journey to the ITIL 4 Foundation Certification Exam with this structured timeline for success
There are no prerequisites to taking up the ITIL 4 Foundation training in Australia. A basic knowledge of service management concepts will be helpful to clear the ITIL 4 Foundation exam.
Exam Type | Multiple choice questions |
No of Questions | 40 questions |
Exam Duration | 60 minutes |
Passing Score | 65% (26/40 marks required) |
Type | Closed book |
Job Title | Company Name | Location |
---|---|---|
ITSM Process Manager | Atos | Perth, Western Australia, Australia |
Service Delivery Analyst | Centorinno Technologies | Melbourne, Victoria, Australia |
IT Support Officer | Easygo | Melbourne, Victoria, Australia |
Service Operations Specialist | Cuscal Limited | Sydney, New South Wales, Australia |
Director, Service Delivery | Premerier’s Department NSW | Sydney, New South Wales, Australia |
IT Change Manager | Talenza | Sydney, New South Wales, Australia |
Note: The job listings and details are subjected to change.
Our ITIL 4 Foundation Certification Training by seasoned trainers equips professionals with essential DevOps skills through the comprehensive syllabus. We prepare individuals to pass the ITIL 4 Foundation exam and earn a globally recognized certification, enhancing career opportunities.
Why should I pursue ITIL 4 Foundation Certification in Australia?
ITIL 4 Foundation Certification is an industry-recognized credential that equips you with the latest best practices to design, deliver, and improve IT services in Australia. Boost your marketability, increase earning potential, and gain a competitive edge by demonstrating your understanding of aligning IT with business needs, optimizing processes, and enhancing customer satisfaction in Australia.
How is the training structured for the ITIL 4 Foundation Certification in Australia?
The training typically involves instructor-led sessions in Australia covering fundamental ITSM concepts, terminologies, and processes within the ITIL framework. It often includes interactive elements, case studies, and assessments.
Is the ITIL 4 Foundation Certification globally recognized?
Yes, Invensis Learning is accredited with AXELOS (PeopleCert) is globally recognized and widely adopted to offer ITIL 4 Foundation certification, making it a valuable asset for IT professionals across various industries and regions.
How long the ITIL 4 Foundation certification is valid for?
The ITIL 4 Foundation certification is valid for three years.
What are the job prospects for ITIL 4 Foundation-certified professionals in Australia?
There is a growing demand for ITIL 4 Foundation-certified professionals across Australia, particularly in IT services, telecommunications, government, and finance sectors. Companies are actively seeking skilled professionals who can optimize IT service delivery, improve customer satisfaction, and drive operational efficiency.
Do Australian employers recognize ITIL 4 Foundation certification?
Yes, ITIL 4 Foundation certification is recognized and highly regarded by Australian employers, especially in IT service management. Companies are increasingly adopting ITIL practices, and they actively seek professionals knowledgeable about these industry-leading frameworks to improve their service delivery and optimize their IT processes.
What are the next steps after completing ITIL 4 Foundation certification?
After completing the ITIL 4 Foundation certification, consider advancing your career by pursuing further certifications in ITIL 4. Options include the ITIL 4 Managing Professional and ITIL 4 Strategic Leader certifications. Alternatively, you may specialize in DevOps, Agile Service Management, or Lean IT based on your professional goals.
Can I take the ITIL 4 Foundation certification exam in languages other than English in Australia?
Yes, the ITIL 4 Foundation exam is available in multiple languages in Australia, including French, German, Spanish, and Italian, among others. You can select your preferred language when booking the exam through PeopleCert.
How often is the ITIL 4 Foundation certification updated?
ITIL 4 is a relatively new framework, and AXELOS and PeopleCert typically announce any updates or new releases. ITIL 4 Foundation is unlikely to change frequently, but it's important to stay informed about updates to the broader ITIL framework or any shifts in the IT service management landscape.
Is the ITIL 4 Foundation exam difficult?
The difficulty level of the ITIL 4 Foundation exam is moderate. The exam is designed to assess your understanding of basic ITIL concepts. While the exam is simple enough, studying the material thoroughly and understanding the key principles is essential to increase your chances of success.
Can I take the ITIL 4 Foundation certification exam without attending a formal course in Australia?
While it is not mandatory to attend a formal course, it is highly recommended to ensure you fully understand ITIL concepts before attempting the exam. Self-study using official ITIL 4 Foundation materials is possible, but many candidates prefer instructor-led training to help clarify concepts and gain practical insights.
How do I find accredited ITIL 4 Foundation training providers in Australia?
Accredited ITIL 4 Foundation training providers can be found by visiting the PeopleCert or AXELOS websites, which list authorized training organizations. Additionally, you can research recognized Australian training companies offering ITIL certifications, ensuring that they provide official, accredited programs for the Foundation course.
Do I need to renew my ITIL 4 Foundation certification?
Yes, According to PeopleCert, the ITIL 4 Foundation certification must be renewed within three years from the original certification date.
What are the prerequisites for the ITIL 4 Foundation certification?
There are no formal prerequisites for the ITIL 4 Foundation certification. However, a basic understanding of IT services and processes can be beneficial, especially for professionals in the IT industry or those working in service management roles.
What career opportunities can I pursue after completing ITIL 4 Foundation certification in Australia?
After earning ITIL 4 Foundation certification in Australia, you can pursue roles such as Service Desk Manager, Incident Manager, Change Manager, Problem Manager, and IT Operations Manager.
Can I take the ITIL 4 Foundation course online in Australia?
Yes, many accredited providers, such as Invensis Learning, offer online ITIL 4 Foundation course. These course allow you to study remotely and at your own pace. You will have access to video lectures, interactive materials, and virtual instructor-led sessions.
How can I prepare for the ITIL 4 Foundation exam?
Preparation for the ITIL 4 Foundation exam includes attending an accredited training course and reviewing the materials provided. Additionally, practicing with sample questions and mock exams will help reinforce your understanding of ITIL 4 principles. Many training providers also offer study guides and resources to support exam preparation.
How is the ITIL 4 Foundation certification exam conducted?
The ITIL 4 Foundation certification exam consists of 40 multiple-choice questions. The exam is conducted online, and you have 60 minutes to complete it. You must score 65% (26 correct answers) to pass.
Can I use my ITIL 4 Foundation knowledge in real-world situations?
Yes, the ITIL 4 Foundation course equips you with practical knowledge that can be directly applied to your job in IT service management. You'll learn about best practices for service management, creating value for customers, and optimizing IT services, which are highly relevant to real-world business scenarios.
What topics are covered in the ITIL 4 Foundation course?
The course covers key concepts such as the Service Value System (SVS), which defines how all components and activities of the organization work together to create value. You'll also learn about the service value chain, ITIL guiding principles, and the ITIL practices needed to manage IT services effectively. The course also emphasizes how ITIL integrates with modern frameworks like Agile, DevOps, and Lean to improve service delivery.
Is there an official ITIL 4 Foundation training provider in Australia?
Yes, Invensis Learning in Australia offers official ITIL 4 Foundation training. We offer instructor-led courses, virtual classes, and self-paced learning options, all accredited by AXELOS and delivered through PeopleCert.
How long is the ITIL 4 Foundation course in Australia?
The ITIL 4 Foundation course in Australia typically takes 2 days for instructor-led training. However, some training providers may offer flexible online or blended learning options that can be completed at your own pace, which may take longer depending on your schedule and study pace.
Can ITIL 4 Foundation certification help me switch to an IT service management career in Australia?
Yes, ITIL 4 Foundation certification is an excellent starting point for individuals looking to transition into an IT service management career in Australia. Whether you have a background in business operations, customer support, or project management, the certification will equip you with essential IT service management skills, making it easier to enter and progress within the field.
How do I enroll for training?
You can enroll for training by following below mentioned points:
Can I opt for a customized schedule other than what is mentioned on the website?
Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:
How much discount will I get if I enroll for training?
Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
What is the certification that I will get after completing my training?
For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.
What will be included in my training?
Once you enroll for training from Invensis Learning, you will receive:
What is the refund amount I will get if I cancel my enrollment?
Please check out our refund policy page to know more if you cancel your enrollment.
Will the training be delivered in a native language if a participant choses to?
No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
If I want to know more about a course, whom should I connect with?
If you would like to know more about a course, you can mail us at support@invensislearning.com or call us at (+91 96202-00784) or chat with our training consultant to get your query resolved.
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