Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Business Process Management?UntitledThe Discipline Behind Efficient Operations

    Business Process Management (BPM) is a systematic discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value across an organisation. Business Process Management Training in Australia gives you a practical, end-to-end command of this discipline, from mapping how work really flows to redesigning it for speed, quality and lower cost. This instructor-led course is built around recognised standards and frameworks: BPMN 2.0 (ISO/IEC 19510), the international notation for process modelling maintained by the Object Management Group; the ABPMP BPM Common Body of Knowledge (CBOK); and the process approach of ISO 9001:2015. You learn the full BPM lifecycle, identify, model, analyse, design, implement, monitor and optimise, and apply it to your own operational, management and support processes. BPM suits business analysts, process owners, operations managers, IT professionals and quality practitioners in any sector. Delivered in live virtual, classroom and corporate formats across Australia, the training turns process thinking into skills you can use immediately. Start your BPM journey with Invensis Learning.

    What Is Business Process Management?The Discipline Behind Efficient Operations

    Business Process Management (BPM) is a systematic discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value across an organisation. Business Process Management Training in Australia gives you a practical, end-to-end command of this discipline, from mapping how work really flows to redesigning it for speed, quality and lower cost.

    This instructor-led course is built around recognised standards and frameworks: BPMN 2.0 (ISO/IEC 19510), the international notation for process modelling maintained by the Object Management Group; the ABPMP BPM Common Body of Knowledge (CBOK); and the process approach of ISO 9001:2015. You learn the full BPM lifecycle, identify, model, analyse, design, implement, monitor and optimise, and apply it to your own operational, management and support processes.

    BPM suits business analysts, process owners, operations managers, IT professionals and quality practitioners in any sector. Delivered in live virtual, classroom and corporate formats across Australia, the training turns process thinking into skills you can use immediately. Start your BPM journey with Invensis Learning.

    Certification Badge

    Key Highlights of the Business Process Management Training Course

    End-to-End Skill Development

    • Structured BPM training in the Australia is designed to help learners understand the core concepts, tools, methods, and practices covered in the program
    • Course content aligned with current industry expectations, workplace requirements, and practical learning objectives for process improvement professionals in the Australia
    • Real-world examples and scenario-based learning to help learners connect BPM concepts with everyday professional situations across operations, quality, and business consulting roles
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply process management skills effectively at work

    Structured Courseware and Learning Resources

    • Access to organized BPM course materials including process mapping templates, swimlane diagram worksheets, DMAIC reference guides, and flowchart design aids designed to support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of process analysis, redesign, and performance metrics
    • Practice activities, assignments, quizzes, or workplace-based exercises included where applicable
    • Supplementary learning aids such as BPM notation quick-reference cards, cross-functional map examples, process analysis checklists, and business process improvement roadmaps

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced BPM practitioners with relevant domain expertise across operations management, quality improvement, and process consulting
    • Real-world examples, case discussions, and applied process mapping activities to improve practical understanding of swimlane maps, DMAIC, and cross-functional workflows
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on process analysis, redesign, and performance measurement
    • Training approach focused on helping learners use BPM concepts at work through BPM coaching

    Flexible Learning Support in Australia

    • Flexible training formats available for individual learners and corporate teams in the Australia
    • Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
    • Learning support designed to help participants stay on track before, during, and after the BPM training
    • Additional revision, refresher, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational BPM principles including process definitions, models, types, and performance metrics and how they apply to real operational environments
    • Learn process mapping techniques including traditional process maps, swimlane diagrams, cross-functional maps, and flowcharting based on the curriculum of an Online BPM course
    • Explore practical use cases showing how BPM is applied across manufacturing, healthcare, financial services, and technology organizations
    • Build role-relevant knowledge of DMAIC methodology, Six Sigma principles, quality improvement techniques, and operational efficiency strategies

    Practice, Assessment, and Completion Support

    • Practice process mapping, swimlane development, and process analysis techniques through quizzes, exercises, and scenario-based activities where applicable
    • Use assessments to identify knowledge gaps in BPM concepts and strengthen understanding of weaker areas
    • Receive guidance from instructors or learning support teams to improve understanding of process redesign practices and stay aligned with course objectives

    Career and Workplace Application

    • Build practical BPM skills that can support career growth, role advancement, or improved job performance in the Australia
    • Strengthen confidence in applying process mapping, DMAIC, swimlane development, and cross-functional workflow analysis to real operational challenges
    • Improve professional credibility through structured, skill-focused BPM training recognized across Australia industries
    • Support organizational capability building when delivered as BPM corporate training for employees across operations, quality, finance, and healthcare sectors

    BPM Training Eligibility in the AustraliaWho Can Enroll?

    • No prior BPM or process management experience is required to enroll; the course is open to all working professionals in the Australia

    • No formal prerequisites are needed; professionals from any background who work with or around business processes will benefit from this program

    • Business analysts, operations managers, quality professionals, and consultants looking to formalise their process management skills are well suited for this training

    • Professionals transitioning into process improvement, operations, or quality management roles in the Australia will find this program directly applicable

    • Six Sigma practitioners, project managers, and process improvement specialists seeking to strengthen their BPM and process mapping knowledge are encouraged to enroll

    What BPM Training Delivers for YouReal Skills, Real Workplace Impact

    For Individuals

    For Individuals

    Business Process Management training helps you turn everyday process frustration into structured improvement. You learn to see how work really flows across teams, then model, analyse and redesign it so it runs faster and with fewer errors. Whether you are a business analyst formalising your method, a process owner accountable for performance, or an operations manager under pressure to do more with less, the course gives you tools you can use straight away.

    If you want to be the person who can fix a broken process rather than just live with it, BPM is a career-defining skill. You leave able to model processes in BPMN 2.0, build a business case for change, and govern improvement over time.

    • Map and document real business processes clearly using BPMN 2.0 notation
    • Spot waste, bottlenecks and rework that slow your processes down
    • Redesign processes for faster, more consistent and lower-cost outcomes
    • Speak a shared process language with IT, operations and quality colleagues
    • Set meaningful process KPIs and measure the performance that matters
    • Lead process improvement with a structured, repeatable method
    • Strengthen your profile for business analyst and process owner roles
    • Apply BPM in any sector: banking, government, healthcare or telecoms
    For Organizations

    For Organizations

    BPM group training equips your teams to manage and improve processes with one consistent method. When a cross-functional group learns BPM together, process owners, analysts, IT and operations share the same language and tools. For organisations under pressure to cut cost, meet compliance and modernise operations, this training builds the in-house capability to do it sustainably.

    Corporate BPM training is most powerful when teams model and analyse their own real processes during the session, creating immediate value. Your people leave able to document, redesign and govern the processes that matter most to the business.

    • Builds a shared process language across departments and teams
    • Standardises how your people model, analyse and improve processes
    • Connects day-to-day operations to strategy and customer outcomes
    • Reduces cost and cycle time by removing waste and rework
    • Prepares teams for automation, RPA and digital transformation
    • Strengthens the ISO 9001:2015 process approach across the business
    • Delivered onsite or live virtual for whole teams across Australia

    Where BPM Skills Take You in AustraliaIn-Demand Roles Across Every Sector

    Business Process Management skills are in strong demand across Australia as banks, government agencies and service firms redesign how work gets done. Employers want people who can map processes, remove waste and enable automation, not just run projects. This is where practical BPM training makes the difference. Roles run from Business Process Analyst and Business Analyst through Business Process Manager, Process Improvement Manager and Continuous Improvement Manager, and here is what the market is telling us right now.

    A$107K

    Business Process Manager average, Australia

    per year, PayScale 2026

    A$114K

    Process Improvement Manager average

    Glassdoor 2026

    A$49.6B

    BPO services market, Australia

    IBISWorld 2026

    A$104K

    Business Analyst average, Australia

    Indeed 2026

    SECTORS HIRING

    • —Banking, Financial Services and Insurance
    • —Government and Public Sector
    • —Business Process Outsourcing (BPO)
    • —Consulting and Professional Services
    • —Healthcare and Aged Care
    • —Telecommunications and Technology

    DEMAND DRIVERS

    • —Banks industrialising data, AI and process automation
    • —Government modernising digital services and legacy systems
    • —Large BPO sector worth around A$49.6 billion and growing
    • —Rising adoption of cloud-based BPM and workflow tools
    • —Compliance and regulatory pressure across financial services
    • —Demand for process talent to enable digital transformation

    Sources: PayScale, Glassdoor, SEEK, Indeed (Australia) 2026; IBISWorld and IMARC BPO market data 2025-2026.

    Why BPM Skills Are in Demand Across Australia

    Strategy-To-Execution Gap

    Australian boards fund digital and transformation programmes, but weak links between strategy and everyday processes cause value leakage that skilled BPM practitioners are hired to close.

    BPM builds strategic alignment and process design skills

    Ageing Legacy Systems

    Banks and government agencies run critical work on legacy platforms. Mapping and redesigning processes with BPMN 2.0 is the first step before any safe automation or system replacement.

    BPM builds process modelling and redesign skills

    Automation Without Foundations

    Organisations rush into RPA and AI, but you cannot automate a broken or undocumented process. BPM provides the process foundation that makes automation actually stick.

    BPM provides the process foundation for automation

    Compliance and Regulatory Pressure

    Financial services and healthcare face rising compliance demands. Documented, governed processes aligned to ISO 9001:2015 make audits and controls far easier to manage.

    BPM builds governance and documentation skills

    Cost and Efficiency Pressure

    With margins tight, employers push to cut cycle time and rework. BPM gives teams a structured way to optimise processes and free up capacity for higher-value work.

    BPM builds process optimisation skills

    Process Talent Shortage

    Australia has plenty of project managers but far fewer people who can model, analyse and govern end-to-end processes, making BPM-skilled professionals rare and sought-after.

    BPM makes process specialists stand out

    Sources: KPMG Australia, IMARC, IBISWorld, digital.gov.au 2025-2026; SEEK, Glassdoor (Australia) 2026.

    BPM is a skill that compounds. Learn to model, analyse and improve the processes that run your organisation, and become the person teams turn to when work needs to flow better. Start today.

    Your Australia BPM Transformation

    How BPM Changes the Way You Work

    From Reacting to Improving

    Australia's push into digital services, automation and operational efficiency is separating people who can improve processes from those who only run them. Here is which side of that line you want to be on.

    Today

    Recognised mainly as a project or delivery specialist

    After BPM

    Positioned for process owner, business analyst and improvement roles

    Today

    Value tied to project delivery alone, with limited leverage

    After BPM

    Business Process Manager roles in Australia average around A$107K, with improvement leaders higher

    Today

    Limited to your own team's way of working

    After BPM

    Fluent in a method used across banking, government and services

    You master BPM

    Before

    Processes live in people's heads, undocumented and inconsistent

    Now you can

    You model processes clearly in BPMN 2.0 that anyone can follow

    Before

    You see problems but lack a method to fix them properly

    Now you can

    You run structured analysis to find waste, bottlenecks and root causes

    Before

    Improvement ideas stall without evidence or buy-in

    Now you can

    You build a costed business case for change that leaders act on

    Before

    Automation projects fail on broken, undocumented processes

    Now you can

    You redesign and stabilise processes so automation actually works

    "The gap between running projects and improving how work actually flows is widening, and the professionals who can close it are the ones organisations keep."

    Join 50,000+ professionals who trained with Invensis Learning and built lasting skills.

    Sources: PayScale, Glassdoor (Australia) 2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the Australia is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Sharpens your ability to tell an operational process apart from a support process, and why that distinction matters for ownership.

    image

    100% Secure and Safe download

    The BPM Skills You Will BuildFrom Modelling to Continuous Improvement

    This training gives you practical, applicable BPM skills across the full process lifecycle. By the end, you can model, analyse, redesign, measure and govern the processes that drive your organisation's performance.

    Model Processes with BPMN 2.0

    Turn a verbal or messy process into a clear BPMN 2.0 swimlane diagram using events, gateways, tasks and lanes, so any stakeholder can read, validate and act on how the work really flows.

    Run the Full BPM Lifecycle

    Apply the six-phase BPM lifecycle, identify, model, analyse, design, implement and monitor, as one continuous loop rather than a one-off documentation exercise that gathers dust.

    Analyse Processes and Find Waste

    Use qualitative and quantitative analysis, value-added analysis, cycle-time and defect data, and root-cause tools such as 5 Whys and Fishbone diagrams, to pinpoint exactly what to fix and why.

    Redesign Processes for Performance

    Apply simplification, standardisation, automation, error-proofing and parallelisation to redesign processes for lower cost, faster flow and more consistent, higher-quality outcomes.

    Measure with Process KPIs

    Define meaningful KPIs, lead time, cycle time, first-pass yield and process efficiency, and set up dashboards and reviews that keep process performance visible to the people who own it.

    Govern and Automate Processes

    Establish process ownership and governance, and understand how BPMS platforms, workflow tools and RPA turn your process models into automated, monitored, continuously improving operations.

    Who Should TakeBusiness Process Management Training in Australia?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    AUD 740

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

    Untitled

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Untitled

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    AUD 740

    Please Note:Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Business Process Management Training in Australia

    As a trusted BPM training company in Australia, Invensis Learning delivers practical Business Process Management training for individuals and teams who want to model, improve and govern processes with confidence. Our programmes combine experienced trainers, hands-on BPMN 2.0 exercises, and courseware grounded in recognised BPM frameworks. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we bring quality and security to every engagement. Whether you learn as an individual or train your team, you gain skills built for real workplace application across Australia.

    • ISO 9001:2015 certified training provider with a global delivery track record
    • Experienced trainers with real process improvement and quality management expertise
    • Practical, hands-on BPMN 2.0 modelling and process analysis exercises
    • Flexible formats: online (live virtual), classroom and onsite corporate training
    • Courseware grounded in BPMN 2.0 and the ABPMP BPM CBOK
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across Australia and worldwide
    • 60+ professional courses across quality, project and process management

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in AustraliaAll our classroom training is now available online at your convenience

    Business Process Management in Australia

    Park Hyatt Sydney, 7 Hickson Rd, The Rocks NSW 2000, Australia

    Business Process Management in Australia

    Gilligan’s, 57/89 Grafton St, Cairns City QLD 4870, Australia

    corporate banner

    Corporate BPM Training for TeamsFor Your Teams

    Untitled

    • Suitable for small, medium and large teams
    • Customised schedules to fit your team's availability
    • Delivered onsite, live virtual or hybrid across Australia
    • Trainers with real BPM and process improvement experience
    • Teams model and analyse their own real processes in the session
    • Role-based examples for banking, government, healthcare and telecoms
    • Dedicated coordination and support for group programmes

    Trusted by Leading Organisations

    Commonwealth BankTelstraNABAustralia PostMedibankQantas

    What Our Learners Say

    Untitled

    Finally Confident Modelling in BPMN 2.0

    "I came in able to describe processes in words but not much else. Now I can build a clean BPMN 2.0 swimlane and walk stakeholders through it. The modelling and analysis exercises made the whole lifecycle click."

    Liam Chen

    Business Analyst

    Untitled

    0/0

    Practical Skills I Used Straight Away

    "The waste and root-cause tools were the highlight for me. I went back to work and found three bottlenecks in our onboarding process within a week. Very practical and easy to apply."

    Sophie Nguyen

    Process Analyst

    Untitled

    0/0

    Great Structure and Real-World Focus

    "A well-structured day that connected process thinking to real operational problems. The redesign principles gave my team a shared method for improving how we work rather than firefighting."

    Daniel Brooks

    Operations Manager

    Untitled

    0/0

    One Process Language Across Our Team

    "We ran this onsite for a cross-functional group and it gave everyone one language for processes. Having the team model our own workflows during the session created value the same day."

    Rebecca Taylor

    L&D Manager

    Financial Services Firm

    0/0

    The Foundation Our Automation Plans Needed

    "Before automating anything, we needed our processes documented and governed. This training gave our analysts the BPMN skills and the governance mindset to do exactly that, and it has already smoothed our compliance work."

    Mark Wilson

    Head of Operations

    State Government Agency

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Business Process Management Trainingacross multiple cities

    Invensis Learning delivers industry-leading Business Process Management training solutions tailored for individuals and organizations.

    SydneyHobartBrisbaneCanberraMelbournePerthAdelaide
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Foundation

    Poka Yoke

    Foundation

    Lean Six Sigma Yellow Belt

    Foundation

    Business Process Management

    Foundation

    Six Sigma Awareness

    Foundation

    7 QC Tools Training

    Advanced

    Lean Six Sigma Black Belt

    Foundation

    Quality Function Deployment

    Foundation

    Lean IT

    Advanced

    Lean Six Sigma Green Belt

    Foundation

    Minitab Essentials

    Foundation

    Design for Six Sigma

    Foundation

    Lean Fundamentals

    Foundation

    Quality by Design

    Foundation

    Lean Manufacturing

    Foundation

    Value Stream Mapping

    Foundation

    Kaizen

    Foundation

    Root Cause Analysis

    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value in an organisation. This course teaches the full BPM lifecycle and how to apply it to real operational, management and support processes.

    General

    What is Business Process Management (BPM)?

    Business Process Management is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value in an organisation. This course teaches the full BPM lifecycle and how to apply it to real operational, management and support processes.

    Is BPM training worth it for professionals in Australia?

    Yes. Australian employers in banking, government, BPO and consulting are actively redesigning processes and adopting automation, so people who can model and improve processes are in strong demand. BPM skills apply across every sector and role. Talk to a learning advisor to see how it fits your goals.

    Who should attend this BPM course?

    The training suits business analysts, process owners, operations and service delivery managers, IT professionals, quality managers and change practitioners, anyone responsible for designing, managing or improving business processes in any industry.

    Do I need prior experience to take BPM training?

    No. The course has no formal prerequisites and introduces BPM from first principles. Some familiarity with business operations is helpful but not required, so beginners and experienced practitioners can both benefit.

    What standards and frameworks does the course cover?

    The training is grounded in BPMN 2.0 (ISO/IEC 19510), the international process modelling notation, the ABPMP BPM Common Body of Knowledge (CBOK), and the process approach of ISO 9001:2015, alongside Lean and Six Sigma improvement thinking.

    Pricing

    How much does BPM training cost in Australia?

    Pricing varies by delivery format (live virtual, classroom or corporate), group size and schedule, so course fees are available on request. Contact us for a current quote tailored to your needs.

    What is included in the BPM course fee?

    The fee typically includes instructor-led training across all six BPM modules, courseware and learning resources, hands-on modelling and analysis exercises, and a course completion certificate from Invensis Learning. Request a quote for full inclusions.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments across Australia. Ask about corporate pricing for a tailored quote.

    Are there any exam fees for this course?

    No. This is a non-certification skills course with no examination, so there is no exam fee. You pay only the training fee and receive a course completion certificate from Invensis Learning on finishing the programme.

    How can I pay for the training?

    We accept major payment methods and can arrange invoicing for corporate bookings. Speak with a learning advisor to choose the option that suits you and to request a quote.

    Assessment

    Is there an exam at the end of the BPM course?

    No. Business Process Management training is a non-certification, practical skills course with no examination. Learning is reinforced through hands-on BPMN 2.0 modelling exercises, process analysis workshops and group discussion during the programme.

    What will I receive on completing the training?

    You receive a course completion certificate from Invensis Learning. More importantly, you leave able to model, analyse, redesign and govern real business processes using BPMN 2.0 and the BPM lifecycle.

    How is learning assessed during the course?

    There is no formal assessment. Instead, you apply BPM techniques throughout the day through process modelling exercises, analysis and redesign workshops, and team activities, so you practise the skills as you learn them.

    Is BPM a recognised skill set?

    Yes. BPM is a globally recognised management discipline, and BPMN 2.0 is an international standard (ISO/IEC 19510) for process modelling. The methods you learn are used across industries worldwide and align with the ISO 9001:2015 process approach.

    Will these skills stay current over time?

    Yes. BPM skills do not expire and require no renewal. The lifecycle, modelling and improvement techniques you learn apply to any process, and they form the foundation for automation and digital transformation work.

    Course Content

    What will I learn in the BPM training?

    You learn the full BPM lifecycle: process identification, BPMN 2.0 modelling, process analysis, redesign, implementation, performance measurement and continuous improvement, plus how BPM technology and RPA support automation. Hands-on exercises run throughout the day.

    What is BPMN 2.0 and is it covered?

    BPMN 2.0 (Business Process Model and Notation) is the international standard for process modelling, maintained by the Object Management Group. The course teaches its core elements, events, activities, gateways, sequence flows and swimlanes, with practical modelling exercises.

    How long is the BPM training?

    The course is delivered as a one-day, eight-hour programme covering all six modules, and can also be run as two half-days. It combines concept explanations with BPMN modelling, process analysis and redesign workshops.

    Does the course include hands-on practice?

    Yes. You model processes in BPMN 2.0 from real descriptions, analyse them to find waste and bottlenecks, and apply redesign principles, so you practise every stage of the BPM lifecycle during the session.

    How does BPM relate to Lean and Six Sigma?

    BPM provides the end-to-end framework for identifying, modelling, governing and improving processes, while Lean and Six Sigma supply specific improvement tools applied within it. They are complementary, and BPM pairs well with Lean Six Sigma training.

    Enrollment

    How do I enrol in the BPM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete your booking, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    The course is available as online (live virtual) instructor-led training, in-person classroom training, and customised corporate onsite training, so you can choose the format that fits your schedule across Australia.

    When are the next BPM sessions in Australia?

    New sessions run regularly in Australian time zones for both public and corporate cohorts. Contact us to see upcoming batches and reserve a place that suits your schedule.

    Can I train my whole team?

    Yes. Corporate group training lets your team learn BPM together and model your own real processes during the session. Ask about corporate scheduling and group pricing for teams across Australia.

    What is the reschedule or refund policy?

    Rescheduling and refunds are handled per our published policy, and corporate bookings can be arranged flexibly. Reach out to our team for the details that apply to your enrolment.