Lean IT Training in Croatia

Cut Waste, Improve IT Delivery

Lean IT training helps IT and process professionals across Croatia apply Lean principles to real IT work. Learn to remove waste, improve flow and deliver more value in service delivery, guided by experienced trainers from Invensis Learning, a Lean IT training company, in flexible live online and in-house formats.

Flexible

Duration

Live

Mode

Hours

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Want to Train Your Team?

Achieve Lean IT and Lead Efficient IT Projects in Croatia

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EUR 1050

What Is Lean IT and Why It Matters for IT TeamsYour Route to Leaner Service Delivery

Lean IT training in Croatia gives IT and process professionals the practical skills to apply Lean principles to everyday IT work, so services run faster, waste falls and customers get more value. The Lean IT Foundation Training from Invensis Learning is a foundation-level programme built on Lean thinking, the Toyota Production System and the EXIN Lean IT syllabus.

Over two days (16 hours) you learn the five Lean principles, how to spot waste (muda), variability (mura) and overburden (muri), and how to use tools such as Value Stream Mapping, 5S, Kanban, DMAIC and Kaizen in an IT setting. There are no prerequisites, so it suits IT professionals, service managers, team leaders, developers, testers and process practitioners.

Whether you work in a Zagreb software house, a shared-service centre or an in-house IT team, this training helps you turn Lean ideas into measurable improvement. Start building leaner, more customer-focused IT with Invensis Learning.

Key Highlightsof the Lean IT Training Course

End-to-End Skill Development

Learn how Lean principles derived from the Toyota Production System apply directly to IT service delivery, software development, and operations contexts in the Croatia
Develop a working understanding of the five core Lean principles and how they translate into structured process improvement activities within technology teams
Build skills in waste identification using the muda, mura, and muri framework and apply them to real IT workflows and delivery pipelines
Gain the practical ability to lead and participate in Lean IT Foundation improvement initiatives from day one of returning to your organization

Structured Courseware and Learning Resources

Access a clearly organized eight-module curriculum that moves logically from Lean foundations through customer focus, process improvement, operational performance, organization, behavior, leadership, and Kaizen
Receive course materials that include value stream mapping guides, SIPOC templates, 5S checklists, Kanban setup guides, and KPI tracking frameworks
Review real-world case studies drawn from Lean IT Foundation implementations across technology, financial services, healthcare, and public sector organizations operating in the Croatia
Engage with structured activities and reflection exercises designed to reinforce each module and connect learning directly to your professional context through a practical Lean IT Foundation bootcamp

Instructor-Led, Practical Learning Experience

Learn from experienced Lean IT Foundation practitioners who have applied these principles across IT organizations, service delivery functions, and technology-driven business environments
Participate in facilitated discussions that connect the Shingo model, DMAIC, and Kaizen mindset to practical IT improvement scenarios
Work through exercises involving value stream mapping, Voice of Customer analysis, and process cycle efficiency that reflect real workplace challenges
Ask questions in real time and receive guidance tailored to the IT roles and organizational contexts represented by participants through Lean IT Foundation coaching

Flexible Learning Support in Croatia

Access training in live online instructor-led or self-paced format depending on your schedule, preferred learning style, and professional context
Benefit from post-training access to course recordings, reference materials, and supplementary resources for continued workplace application
Receive support from Invensis Learning training coordinators who assist with scheduling, materials, and enrolment queries specific to learners across the Croatia
Engage with a community of IT professionals completing the same program, creating opportunities for networking and shared learning

Learn the Core Concepts Covered in the Course

Explore the Lean IT Foundation definition, the origins of the Toyota Production System, and the five Lean principles as the foundation of the entire program
Understand the Voice of the Customer and Critical-to-Quality concepts and how they link customer needs to measurable process characteristics
Study Value Stream Mapping, SIPOC, Heijunka, and 5S as structured frameworks for visualizing, analyzing, and improving IT processes through our Online Lean IT Foundation course
Examine the Shingo model principles and the Kaizen approach, including DMAIC, Kaikaku, and Kakushin, as tools for sustaining continuous improvement

Practice, Assessment, and Completion Support

Apply learning through practical exercises that replicate waste identification, process mapping, and improvement planning in IT environments
Complete module-level knowledge checks that reinforce understanding and help identify areas for further review before progressing
Receive a Certificate of Completion from Invensis Learning upon successfully finishing the full two-day training program
Access a post-course summary of key Lean IT Foundation concepts to support ongoing reference and application in your IT workplace

Career and Workplace Application

Position yourself for roles requiring Lean and process improvement expertise, including IT Service Manager, Process Analyst, DevOps Lead, IT Operations Manager, and Lean Coach positions across the Croatia
Apply Lean IT Foundation practices immediately within your current team or service delivery function, regardless of technology stack or organizational structure
Understand how Lean thinking connects to broader operational excellence and Agile transformation initiatives, preparing you for more complex improvement programs
Benefit from strong market demand, with IT organizations applying Lean practices reporting 30 to 40 percent reduction in service delivery time and measurable improvements in customer satisfaction scores

EXIN-Accredited Training Provider

Invensis Learning is an Accredited Training Provider of EXIN, making it a trusted Lean IT Foundation training company
EXIN owns and governs the Lean IT Foundation framework, and all course content delivered by Invensis Learning is fully aligned with the EXIN-defined syllabus and learning objectives
EXIN accreditation ensures the training meets internationally recognised quality standards and reflects the body of knowledge used by Lean IT professionals worldwide
Courseware, instructor qualifications, and delivery practices are held to the standard expected of an EXIN Accredited Training Provider
Learners can be confident that the Lean IT Foundation training completed through Invensis Learning is consistent with the body of knowledge recognised by IT organisations and service delivery teams globally

Lean IT Foundation Training Eligibility in the CroatiaWho Can Enroll?

There are no formal prerequisites for enrolling in the Lean IT Foundation training program
Open to IT professionals, project managers, team leaders, and process practitioners at all experience levels
No prior Lean, Six Sigma, or formal process improvement training is required to participate
Basic familiarity with IT service delivery or technology operations is helpful but is not a mandatory requirement
Professionals new to Lean thinking as well as those with informal exposure to Lean concepts will benefit from this program

What You Gain from Lean IT Foundation TrainingSkills That Pay off at Work

For Individuals

Lean IT Foundation Training helps you apply Lean thinking to IT so you can cut waste, speed up delivery and give customers more value. The programme suits IT professionals, service managers, team leaders, developers, testers and process practitioners who want practical, job-ready skills. Whether you are improving an in-house IT function, streamlining a service desk, or bringing Lean into a fast-growing Zagreb software team, the training builds capability you can use straight away.

If you want to move beyond firefighting and lead measurable improvement, Lean IT gives you a clear, practical toolkit. You leave able to map value streams, remove waste and drive continuous improvement in real IT operations.

Apply the five Lean principles to real IT processes from day one
Spot and remove waste, variability and overburden in IT service delivery
Use Value Stream Mapping, 5S and Kanban to improve flow and visibility
Put customer value first using Voice of the Customer and CTQ analysis
Run structured improvement with Kaizen, DMAIC and the Deming circle
Build transferable Lean skills valued across Croatia's technology sector
Gain confidence to lead continuous improvement in your IT team
Receive a course completion certificate from Invensis Learning

For Organizations

Lean IT group training helps organisations equip IT and service teams with practical Lean skills, so process improvement becomes a shared capability rather than a one-off project. The training can be delivered for service desks, delivery teams or whole IT functions. For Croatian employers under pressure to do more with scarce ICT talent, Lean IT provides a scalable, flexible way to lift efficiency and service quality.

If your teams struggle with waste, rework and slow delivery, Lean IT training creates a common improvement method. Teams gain a consistent approach to mapping value, removing waste and raising customer value across the organisation.

Builds a shared Lean language across IT and service teams
Reduces waste and rework in IT service delivery
Improves flow, cycle time and customer satisfaction
Embeds continuous improvement as an everyday team habit
Supports scaling quality as ICT workloads grow
Standardises process improvement across business units
Offers flexible live online and onsite delivery for teams
Strengthens in-house capability for lasting change

Where Lean IT Skills Lead in CroatiaRoles, Demand and Pay Signals

Lean IT skills are in demand across Croatia as the ICT sector grows faster than the EU average and employers face a shortage of qualified professionals. Software houses, telecoms, banks and public bodies all need people who can cut waste, improve flow and raise service quality. Lean IT training opens roles ranging from IT quality and process analysts to service delivery and IT operations managers, and here is what the market is telling us right now.

€2,529

IT project manager pay, Croatia

per month gross after 5 years, MojaPlaca 2026

€1,282-€2,980

IT sector net pay range

per month, MojaPlaca 2026

74,000+

ICT jobs in Croatia

up 42% since 2020, Emerging Europe

10-20%

ICT sector growth

annual, industry estimate 2026

SECTORS HIRING

—Software and IT Services
—Telecommunications
—Banking, Financial Services and Insurance
—Retail and E-Commerce
—Healthcare and Public Administration
—Manufacturing and Automotive

GROWTH TRENDS

—ICT sector growing faster than the EU average
—Shortage of ICT professionals raising demand for efficiency
—Digital Croatia 2032 driving public-sector digitalisation
—Cloud, AI and cybersecurity expanding IT service workloads
—Zagreb hub anchored by Infobip, Rimac and Ericsson Nikola Tesla
—Cost and margin pressure pushing Lean process improvement

Sources: MojaPlaca.hr, SalaryExpert, Croatian Bureau of Statistics (DZS), Emerging Europe, European Commission Digital Decade 2026.

Designation

Lean IT Professionals in Croatia : Salary Insights and Trends

Hiring Companies in Croatia

€15K

Min

€22K

Average

€32K

Max

MojaPlaca.hr (Croatia) 2026

SpanCombisKing ICT

Source: Span · Combis · King ICT

IT Pressures Making Lean Skills Valuable in Croatia

ICT Talent Shortage

Croatia lacks enough ICT professionals for its fast-growing sector, so teams must deliver more with the same people. Removing waste is the practical way to close that gap.

Lean IT helps teams do more with less

Rising IT Service Complexity

Cloud, AI and cybersecurity now make up around 70% of the ICT market, stretching delivery teams. Lean tools keep processes clear and reliable as complexity climbs.

Lean IT streamlines complex service delivery

Public-Sector Digitalisation

The Digital Croatia 2032 strategy pushes agencies to modernise IT services. Lean process improvement helps them reduce delays and deliver more citizen value.

Lean IT cuts delay in digital services

Cost and Margin Pressure

Software houses and shared-service centres face pressure to protect margins. Lean IT trims rework and non-value work so teams deliver efficiently without cutting quality.

Lean IT optimises delivery and reduces rework

Scaling a Fast-Growing Sector

With ICT growth of 10-20% a year, processes strain as teams expand. Lean thinking helps organisations scale delivery while holding quality and speed steady.

Lean IT keeps quality high while scaling

Higher Customer Expectations

Telecom, banking and retail buyers expect faster, more reliable digital services. Voice of the Customer and value-stream thinking keep IT focused on what customers value.

Lean IT aligns services to customer value

Sources: U.S. International Trade Administration (Croatia ICT), Emerging Europe, European Commission Digital Decade 2026; MojaPlaca.hr.

Lean IT is more than theory. It is a practical way to cut waste and lift service quality in real IT teams. Join professionals across Croatia turning Lean thinking into measurable results. Start your journey today.

Your Croatia Career Transformation

Your IT Career Before and After Lean

See the Shift Lean Skills Make

Croatia's ICT sector is expanding faster than the EU average, and employers increasingly value professionals who can cut waste and improve service quality. Here is the shift Lean IT skills make to how you work and where your career can go.

Today

Waste and rework slow delivery with no clear method to fix it

After Lean IT

You use Value Stream Mapping and 5S to find and remove waste

Today

Waste and rework slow delivery with no clear method to fix it

Today

You react to service issues without a shared improvement approach

After Lean IT

You run Kaizen and DMAIC cycles that steadily improve performance

Today

You react to service issues without a shared improvement approach

Today

Your value to the business is hard to demonstrate

After Lean IT

You link IT work to customer value and measurable outcomes

Today

Your value to the business is hard to demonstrate

You apply Lean IT

Before

Lean is a term you have heard but never actually applied

Now you have

A working grasp of the five Lean principles in an IT context

Before

Lean is a term you have heard but never actually applied

Before

No practical toolkit for structured continuous improvement

Now you have

Hands-on tools: Kanban, SIPOC, VoC, CTQ and the Deming circle

Before

No practical toolkit for structured continuous improvement

Before

Limited recognition when you move roles or employers

Now you have

Transferable Lean IT skills valued across Croatia's tech sector

Before

Limited recognition when you move roles or employers

Before

Improvement efforts that stall without leadership habits

Now you have

Lean leadership and Shingo-model thinking to sustain change

Before

Improvement efforts that stall without leadership habits

"The teams that pull ahead are the ones that turn Lean thinking into everyday practice, and Croatia's fastest-growing employers already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: MojaPlaca.hr, SalaryExpert, Croatian Bureau of Statistics (DZS) 2026.

Module 1: Introduction to Lean

Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

Module 2: Focusing on the Customer

Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

Module 3: Improving Existing Processes

Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

Module 4: Enhancing Operational Performance

Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

Module 5: Organization

Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

Module 6: Behavior and Attitude

Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

Module 7: Lean IT Foundation Leadership

Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

Module 8: Lean IT Foundation Kaizen

Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

Course Curriculumof the Lean IT Training

This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Croatia.

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Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

Teaches you to recognize the three types of waste hiding in your own team's daily workflow.

Module 1: Introduction to Lean

Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

Teaches you to recognize the three types of waste hiding in your own team's daily workflow.

100% Secure and Safe download

The Lean IT Skills You Will BuildFrom Waste Analysis to Kaizen

In the Lean IT Foundation Training you will learn to apply Lean principles to IT work: removing waste, mapping value streams, putting the customer first and driving continuous improvement. By the end you can turn Lean tools into measurable service gains in your own organisation.

Apply the Five Lean Principles

Put customer value, value stream, flow, pull and perfection to work in real IT processes, so effort concentrates on what customers actually value.

Identify and Remove Waste

Spot waste (muda), variability (mura) and overburden (muri) in IT service delivery, and classify activities as value-add, necessary or non-value-add.

Map and Improve Value Streams

Use SIPOC, Value Stream Mapping, 5S and Heijunka to see how work flows, expose bottlenecks and improve process cycle efficiency.

Put the Customer First

Capture the Voice of the Customer and translate it into Critical to Quality measures that keep IT services aligned to real needs.

Drive Continuous Improvement

Run improvement with Kaizen, the DMAIC model and the Deming circle (PDCA), building measurable, repeatable gains into everyday IT work.

Lead Lean in IT Teams

Apply Kanban, visual management, Lean leadership and the Shingo model to make improvement a lasting habit across your team.

Who Should TakeLean IT Training in Croatia?

IT Professionals

Project Managers

Team Leaders

IT Service Managers

Software Developers

Testers and QA Professionals

IT Architects

Process Practitioners

Lean Coaches

Who Can Take This Certification Training

Lean IT Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

Lean IT Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Lean IT Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

EUR 1050

Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Lean IT Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Lean IT Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Lean IT Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

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Please Note:Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning for Lean IT Training in CroatiaTrusted by Professionals and Teams

As a specialist Lean IT training company in Croatia, Invensis Learning delivers structured Lean IT Foundation Training for individual professionals and organisations that want to cut waste and improve IT service delivery. Our programmes combine experienced trainers, practical courseware built on the EXIN Lean IT syllabus, flexible delivery and learner-focused support. Whether you enrol as an individual or plan group training for your team, we provide a professional learning experience focused on practical understanding, real-world application and measurable outcomes for your IT function.

Experienced trainers with real Lean and IT process improvement expertise
Flexible learning formats for individuals, teams and corporate groups
Practical, real-world courseware built on the EXIN Lean IT syllabus
Live online and onsite delivery to suit your schedule
Hands-on case studies, exercises and chapter-end quizzes
Flexi Pass so you can attend the training twice within two months
Dedicated learner support before, during and after training
Trusted by professionals and organisations across many industries

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

12M+

Hours of Training Delivered

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Lean IT Training Locations in CroatiaAll our classroom training is now available online at your convenience

Lean IT in Croatia

Hotel Westin, 1, Ulica Isidora Kršnjavoga, Local Board "Mimara", City District Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Lean IT in Croatia

Sheraton Zagreb, 2, Ulica kneza Borne, Local Board "Knez Mislav", City quarter Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Lean IT in Croatia

Hotel Westin, 1, Ulica Isidora Kršnjavoga, Local Board "Mimara", City District Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Lean IT in Croatia

Sheraton Zagreb, 2, Ulica kneza Borne, Local Board "Knez Mislav", City quarter Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Corporate Lean IT Training in CroatiaUpskill Your IT Team

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Suitable for small, medium and large IT teams
Customised training schedules based on team availability
Flexible delivery through onsite, live virtual or hybrid formats
Experienced trainers with Lean and IT process improvement expertise
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and learner support for group programmes
Scalable delivery for teams across Croatia and global locations

What Our Lean IT Learners Say

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Practical Lean I Could Apply Straight Away

"The training made Lean genuinely practical for our service desk. I now map value streams and run Kaizen sessions that have cut our rework noticeably. The tools clicked because every example was IT-focused."

Ivana Horvat

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Changed How I See Our Delivery Pipeline

"As a developer I never really understood waste until this course. Learning muda, mura and muri changed how I look at our delivery pipeline, and 5S and Kanban are now part of how the team works."

Marko Kovacevic

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Strong Link Between IT Work and Customer Value

"Clear, well-structured two days. The Voice of the Customer and CTQ sections helped me tie our IT work back to what the business actually needs. The trainer answered every question with real examples."

Ana Babic

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A Shared Improvement Language for the Team

"We ran the corporate programme for our operations team and it gave everyone a shared Lean language. Since then our improvement ideas actually get implemented instead of stalling. Delivery was flexible around our shifts."

Tomislav Juric

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Measurable Gains After Onsite Training

"Invensis Learning delivered onsite training for two of our IT groups. The content was practical and the trainers understood service delivery. We are already seeing shorter cycle times and less rework across teams."

Petra Novak

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4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

Yes. Lean IT skills are in strong demand as Croatia's ICT sector grows faster than the EU average and employers face a shortage of qualified professionals. The training gives you a practical toolkit to cut waste and improve IT service delivery, which is valued across software, telecom, banking and public-sector roles.

General

Is Lean IT Foundation Training worth it for IT professionals in Croatia?

What is Lean IT and what does the course cover?

Lean IT applies Lean principles, thinking and tools to IT services and operations to reduce waste and improve service delivery. The course covers the five Lean principles, waste analysis, Value Stream Mapping, 5S, Kanban, Voice of the Customer, DMAIC and Kaizen across an eight-module foundation syllabus.

Who should attend the Lean IT Foundation Training?

The training suits IT professionals, service managers, team leaders, developers, testers, IT architects, process practitioners and Lean coaches. It is a foundation-level programme, so it works for both beginners and those who already use continuous improvement in an IT setting.

Do I need any prerequisites to enrol?

No. There are no prerequisites for the Lean IT Foundation Training. A basic understanding of IT services and familiarity with Lean concepts is helpful but not essential, so beginners can join with confidence.

Which Lean IT syllabus is the course based on?

The programme is built on Lean thinking, the Toyota Production System and the EXIN Lean IT syllabus. It is a foundation-level course that applies these ideas specifically to IT services and operations, using practical, IT-focused examples throughout.

Pricing

How much does Lean IT training cost in Croatia?

Fees vary by delivery mode, group size and schedule, so pricing is available on request. Live online and corporate onsite options are quoted separately. Request a quote and a learning advisor will share current pricing for your chosen format.

What is included in the course fee?

The fee typically includes instructor-led training, practical courseware built on the EXIN Lean IT syllabus, a study guide, 50+ chapter-end quizzes, practice assessments, case studies and learner support, plus a course completion certificate from Invensis Learning. Ask about corporate and group pricing.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT teams, service desks and whole functions. Contact us for a tailored quote for your organisation.

Is there a retake option if I want to attend again?

Yes. With the Flexi Pass, you can retake the training within the next two months at no extra charge. It is a useful way to revisit the material and reinforce how you apply Lean tools at work.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that best suits you.

Course Content

What will I learn in the Lean IT Foundation Training?

You will learn to apply the five Lean principles, identify and remove waste, map value streams, capture the Voice of the Customer, and run continuous improvement with Kaizen, DMAIC and the Deming circle. The course also covers Kanban, visual management and Lean leadership.

How is the course structured?

The training follows an eight-module foundation syllabus covering introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership, and Lean IT Kaizen. It combines instruction with practical exercises and case studies.

Is the training suitable for beginners?

Yes. It is a foundation-level programme with no prerequisites, so beginners can follow it comfortably. It gives a clear introduction to Lean concepts in IT environments, supported by hands-on exercises and IT-focused examples.

How long is the Lean IT Foundation Training?

The course runs over two days (16 hours), or as four half-days, covering Lean principles applied to IT across the eight-module syllabus. It includes practical exercises, case studies, chapter-end quizzes and practice assessments.

What learning materials will I receive?

You receive practical Lean IT courseware built on the EXIN Lean IT syllabus, a study guide created by subject matter experts, 50+ chapter-end quizzes, practice assessments and practice-based learning support to help you apply Lean at work.

Delivery

What delivery formats are available for Lean IT training?

The training is available as live online (live virtual) instructor-led training and as corporate onsite training for teams. Both are led by experienced trainers, so you can choose the format that fits your schedule and location in Croatia.

Can the training be delivered onsite for our team?

Yes. We deliver Lean IT as a corporate group programme, customised for your team and delivered onsite or via live online instructor-led training across Croatia. Request a quote for corporate training and we will tailor the schedule to your teams.

Is online Lean IT training as effective as classroom training?

Yes. Our live online Lean IT training is fully instructor-led and interactive, with the same exercises, case studies and trainer support as in-person sessions. Many Croatian teams prefer it for the flexibility it gives working professionals.

How large can a corporate group be?

We deliver to small, medium and large groups and can scale across multiple teams. Schedules are arranged around your organisation's availability, with dedicated coordination for group programmes. Contact us to plan delivery for your team size.

Will I get support after the training?

Yes. You receive dedicated learner support before, during and after the training, plus practice-based learning materials you can keep using. The Flexi Pass also lets you attend again within two months to reinforce your learning.

Enrollment

How do I enrol in the Lean IT Foundation Training?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you would like help choosing a batch.

When can I start and are there upcoming batches?

New live online batches run regularly, and onsite dates can be arranged around your team. See upcoming schedules on the website or speak with a learning advisor to find a start date that suits you in Croatia.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch, and the Flexi Pass lets you attend the training twice within two months. Contact support to arrange a change that works for you.

What do I receive on completing the course?

On completing the programme you receive a course completion certificate from Invensis Learning recognising your learning achievement, along with practical Lean IT skills you can apply immediately in your IT role.

How can Lean IT training support my career?

It strengthens your skills in process improvement, service efficiency and customer-focused IT, supporting roles such as IT process analyst, service delivery manager and continuous improvement manager. These skills are in demand across Croatia's growing technology sector. Talk to an advisor to plan your path.