Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Does Root Cause Analysis Training in Armenia Cover?UntitledYour Route to Permanent Problem Solving

    Root Cause Analysis Training in Armenia equips professionals with a complete Root Cause Analysis (RCA) toolkit for investigating problems, defects and failures and stopping them from coming back. Instead of treating symptoms, you learn to trace the immediate cause down to the true root cause and remove it permanently. This one-day, non-certification programme is a hands-on skills course, not an examination. It follows the six-step RCA cycle and the core tools quality and operations teams rely on: the 5 Whys, the Fishbone (Ishikawa) diagram, Fault Tree Analysis, FMEA in an RCA context, and the 8D problem-solving method. You also learn to write precise problem statements, run Is/Is Not analysis, and build corrective actions that meet the ISO 9001:2015 corrective-action requirement (Clause 10.2). The course suits quality engineers, production supervisors, process-improvement practitioners and anyone in Armenia's manufacturing, pharmaceutical, mining and food-processing sectors responsible for solving problems and preventing recurrence. Start building RCA capability with Invensis Learning.

    What Does Root Cause Analysis Training in Armenia Cover?Your Route to Permanent Problem Solving

    Root Cause Analysis Training in Armenia equips professionals with a complete Root Cause Analysis (RCA) toolkit for investigating problems, defects and failures and stopping them from coming back. Instead of treating symptoms, you learn to trace the immediate cause down to the true root cause and remove it permanently.

    This one-day, non-certification programme is a hands-on skills course, not an examination. It follows the six-step RCA cycle and the core tools quality and operations teams rely on: the 5 Whys, the Fishbone (Ishikawa) diagram, Fault Tree Analysis, FMEA in an RCA context, and the 8D problem-solving method. You also learn to write precise problem statements, run Is/Is Not analysis, and build corrective actions that meet the ISO 9001:2015 corrective-action requirement (Clause 10.2).

    The course suits quality engineers, production supervisors, process-improvement practitioners and anyone in Armenia's manufacturing, pharmaceutical, mining and food-processing sectors responsible for solving problems and preventing recurrence. Start building RCA capability with Invensis Learning.

    Certification Badge

    Key Highlightsof the Root Cause Analysis Training Course

    End-to-End Skill Development

    • Structured Root Cause Analysis training in the Armenia is designed to help learners understand core RCA concepts, methodologies, and analytical tools covered in the program
    • Course content aligned with current industry expectations, real-world process improvement requirements, and practical learning objectives for Armenia quality and operations professionals through our comprehensive Root Cause Analysis training program
    • Real-world examples and scenario-based learning to help learners connect RCA techniques with everyday manufacturing, service, and operations situations
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply Root Cause Analysis skills effectively in their roles

    Structured Courseware and Learning Resources

    • Access to organized Root Cause Analysis course materials including 5 Whys worksheets, fishbone diagram templates, Pareto chart guides, and fault tree analysis frameworks designed to support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of RCA tools, improvement methodologies, and corrective action integration
    • Practice activities, assignments, and scenario-based exercises to help learners apply RCA techniques in realistic quality and process improvement situations using resources from the Online Root Cause Analysis course
    • Supplementary learning aids such as 8D worksheets, change analysis checklists, barrier analysis templates, and Kepner-Tregoe reference cards

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced Root Cause Analysis practitioners with hands-on domain expertise across manufacturing, quality assurance, and operations sectors
    • Real-world examples, case discussions, and applied RCA exercises to improve practical understanding of cause and effect diagrams, Pareto analysis, and fault tree techniques
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on root cause identification, prioritization, and corrective action planning
    • Learn through instructor-led Root Cause Analysis training focused on solving real operational and quality challenges

    Flexible Learning Support in Armenia

    • Instructor-led training formats available for individual learners and corporate teams across the Armenia
    • Options include live virtual classroom training, onsite training, and customized group training depending on availability and organizational requirements
    • Learning support designed to help participants stay on track before, during, and after the Root Cause Analysis training
    • Additional revision and post-training support may be available based on the selected course format

    Learn the Core Concepts Covered in the Course

    • Understand the key concepts and principles of Root Cause Analysis including its definition, applications, and why systematic RCA matters for quality and process improvement
    • Learn improvement methodologies including the 3Cs framework, 8Ds approach, PDCA cycle, DMAIC, Kaizen, and Kepner-Tregoe Analysis based on the course curriculum
    • Explore practical use cases showing how RCA techniques are applied in manufacturing, service, and operations environments across Armenia industries
    • Build role-relevant knowledge of cause and effect diagrams, Pareto analysis, fault tree analysis, scatter diagrams, and control charts that support better problem-solving decisions

    Practice, Assessment, and Completion Support

    • Practice root cause identification, fishbone diagram construction, Pareto chart analysis, and 5 Whys investigation through exercises and scenario-based activities
    • Use assessments to identify knowledge gaps in RCA skills and strengthen understanding of weaker problem-solving and analytical areas
    • Receive guidance from instructors to improve understanding of RCA methodologies and stay aligned with course objectives
    • Earn a course completion certificate after successfully meeting the training requirements

    Career and Workplace Application

    • Build practical Root Cause Analysis skills that can support career growth, role advancement, or improved process and quality delivery performance in the Armenia
    • Strengthen confidence in applying 5 Whys, fishbone diagrams, fault tree analysis, and Pareto prioritization to real-world quality and operational challenges
    • Improve professional credibility through structured, skill-focused Root Cause Analysis training recognized across Armenia manufacturing, quality, and operations industries
    • Support organizational capability building when delivered as corporate or team training across quality assurance, manufacturing, healthcare, and operations sectors

    Root Cause Analysis Training Eligibility in the ArmeniaWho Can Enroll?

    • No formal prerequisites are required to enroll in the Root Cause Analysis training program

    • Basic problem-solving and analytical skills are beneficial but not mandatory for enrollment

    • Professionals with no prior experience in formal RCA methods are welcome to join the program

    • Learners from all industries including manufacturing, quality assurance, healthcare, operations, and services can benefit from this training

    • Individuals and corporate teams seeking to build practical RCA problem-solving skills are eligible to enroll

    The Real Value You Gain from RCASkills You Apply from Day One

    For Individuals

    For Individuals

    RCA training helps you become the person your team turns to when something goes wrong. You gain a disciplined way to define a problem, gather evidence and drill to the root cause, so fixes actually stick. Whether you work in quality, production, maintenance, health and safety or IT service management, these tools apply directly to the problems you face every week.

    By the end of the day you can facilitate a 5 Whys session, run a Fishbone workshop, complete an 8D report and verify that a corrective action has genuinely eliminated the cause. It is capability you can use on Monday morning.

    • Investigate defects and incidents with a structured, repeatable method
    • Trace symptoms to true root causes instead of firefighting the same problems
    • Apply the 5 Whys, Fishbone, FTA, FMEA and 8D with confidence
    • Write clear problem statements and run Is/Is Not analysis
    • Build corrective actions that hold up and prevent recurrence
    • Support ISO 9001:2015 corrective-action compliance at work
    • Add a practical, cross-industry skill valued across Armenian employers
    For Organizations

    For Organizations

    RCA group training helps organisations move from reactive firefighting to permanent prevention. Teams learn one consistent method for investigating problems, so lessons are captured and recurrence drops. The training is especially effective when delivered on-site, as your people apply the tools to your own defects, incidents and process failures during the exercises.

    For manufacturers, pharmaceutical producers, miners and food processors in Armenia, a shared RCA approach turns scattered problem-fixing into disciplined, auditable corrective action that regulators and customers trust.

    • Cuts repeat defects, rework and customer complaints across teams
    • Standardises problem-solving with a shared RCA language
    • Strengthens CAPA and ISO 9001 corrective-action processes
    • Improves incident investigation in safety-critical operations
    • Builds an evidence-based, blame-free problem-solving culture
    • Delivers immediate value when teams work on real problems in class
    • Scales across sites through flexible live virtual or on-site delivery

    Where RCA Skills Take Your Career in ArmeniaRoles, Sectors and Real Demand

    Structured problem-solving is in demand wherever Armenian organisations must prevent defects, incidents and failures, from pharmaceutical and food producers to mining, precision manufacturing and IT services. As the government pushes to grow manufacturing output and exporters meet tighter quality and safety standards, employers increasingly value people who can run a disciplined root cause investigation. The capability built through RCA training supports roles such as quality engineer, quality assurance engineer, continuous improvement specialist, quality manager and operations manager, and here is what the local market is telling us right now.

    AMD 8.2M

    Average QA engineer salary, Armenia

    per year, worldsalaries 2026

    AMD 16.2M

    Operations manager salary, Armenia

    average per year, worldsalaries 2026

    USD 1.7bn

    Manufacturing output target by 2026

    government goal, EVN Report

    5.25%

    Pharma market growth to 2029

    annual, Statista

    SECTORS HIRING

    • —Pharmaceutical and Medical Manufacturing
    • —Mining and Metals
    • —Food and Beverage Processing
    • —Precision and General Manufacturing
    • —IT Services and Technology
    • —Banking, Financial Services and Utilities

    GROWTH TRENDS

    • —Government drive to lift manufacturing output to USD 1.7bn by 2026
    • —Pharmaceutical sector growing about 5.25% a year to 2029
    • —GMP and CAPA pressure raising demand for structured RCA
    • —Export-focused food producers meeting BRC and FSSC quality standards
    • —Mining operations investing in process-safety investigation
    • —Fast-growing IT sector adopting ITIL problem management

    Sources: worldsalaries.com, Statista, EVN Report, Wikipedia Economy of Armenia (2026); local market observation.

    What Is Driving Demand for RCA Skills in Armenia

    GMP and CAPA Pressure in Pharma

    Armenia's growing pharmaceutical manufacturers must show regulators rigorous root cause investigation behind every corrective and preventive action, the exact discipline RCA training delivers.

    RCA builds the investigation backbone of CAPA

    Recurring Defects in Manufacturing

    As producers scale toward the national output targets, repeat defects and rework erode margins. Structured RCA finds the underlying cause so problems are fixed once, not repeatedly.

    RCA replaces firefighting with permanent fixes

    Process Safety in Mining and Metals

    Copper, molybdenum and gold operations run safety-critical processes where incidents and equipment failures demand formal investigation using tools such as Fault Tree Analysis.

    RCA builds incident investigation capability

    Export Quality Standards in Food and Beverage

    Brandy, dairy, canned goods and other exporters must meet strict food-safety schemes. RCA equips teams to investigate non-conformances and HACCP failures and prevent them recurring.

    RCA supports non-conformance and HACCP control

    Sources: EVN Report, Statista, Wikipedia Economy of Armenia; Enterprise Armenia (food processing), 2026.

    RCA is more than a technique. It is the skill that stops the same problems returning. Join professionals across Armenia who investigate once, fix permanently and prevent recurrence. Start your journey today.

    Your Armenia Skills Transformation

    Your Problem-Solving Shift with RCA

    Before and After the Training

    Armenia's manufacturers, producers and service organisations are under real pressure to cut defects, meet quality standards and prevent incidents. Employers increasingly separate people who can run a proper root cause investigation from those who cannot. Here is which side of that line you want to be on.

    Today

    Capped in a role with limited leverage to move up

    After RCA training

    Positioned for quality and improvement roles paying well above the national average in Armenia

    Today

    Passed over for problem-solving and corrective-action responsibilities

    After RCA training

    Ready to add value in pharma, mining, food processing and manufacturing

    Today

    Comfortable fixing symptoms, but not root causes

    After RCA training

    Fluent in the RCA tools employers expect for quality and safety

    You master RCA

    Before

    Problems tackled by guesswork, with fixes that often fail

    Now you have

    A structured, repeatable method to investigate any problem

    Before

    Reliant on others to run problem investigations

    Now you have

    Confidence to lead 5 Whys, Fishbone and 8D investigations

    Before

    Corrective actions that close audits but not the real cause

    Now you have

    Corrective actions that satisfy ISO 9001 and CAPA requirements

    Before

    Problem-solving skills that are informal and hard to prove

    Now you have

    A cross-industry skill valued across Armenian employers

    "The teams that stop repeat problems are the ones that investigate root causes properly, and employers already know the difference."

    Join 50,000+ professionals who trained with Invensis Learning and changed how they solve problems.

    Sources: worldsalaries.com (Armenia) 2026; local market observation.

    Module 1: Key Concepts and Principles

    • RCA definition, core applications, and why systematic root cause analysis matters for quality and process improvement
    • Overview of common RCA tools and their application contexts in manufacturing, service, and operations environments
    • Understanding how effective RCA differentiates symptom treatment from permanent problem resolution

    Module 2: Improvement Methodologies

    • 3Cs framework and 8Ds approach for structured problem description, containment, root cause identification, and corrective action
    • PDCA cycle, DMAIC methodology, Kaizen philosophy, and their role in supporting systematic continuous improvement
    • Kepner-Tregoe Analysis for structured problem-solving and decision-making in complex operational situations

    Module 3: Root Cause Analysis Using 5 Whys

    • Benefits and preparation steps for conducting effective 5 Whys investigations in team and individual settings
    • The 5 Whys process funnel from problem statement through iterative questioning to root cause identification
    • Practical examples of 5 Whys application across manufacturing and service contexts, including known limitations and pitfall avoidance

    Module 4: Root Cause Analysis Techniques

    • Cause and effect diagrams, Pareto analysis, change analysis, and barrier analysis for systematic root cause identification
    • Scatter diagrams, fault tree analysis, and their application in identifying relationships and failure pathways
    • Control charts and run charts for monitoring process variation and distinguishing common from special cause variation

    Module 5: Cause and Effect Diagram Methodology

    • Construction techniques for fishbone diagrams in both manufacturing and service application contexts
    • 5M1E checklists covering Man, Machine, Material, Method, Measurement, and Environment as structured cause categories
    • Integrating cause and effect diagram outputs with corrective action planning and improvement initiatives

    Module 6: Root Cause Prioritization

    • Pareto chart construction methodology and data collection strategies for identifying the most significant root causes
    • Practical application of Pareto analysis for prioritizing corrective actions and focusing improvement resources effectively
    • Linking prioritization outputs to corrective action tracking and sustainable process improvement planning

    Course Curriculumof the Root Cause Analysis Training

    The online Root Cause Analysis training course curriculum in the Armenia is structured across six modules, taking learners from foundational RCA concepts and principles through to practical tool application, cause and effect methodology, and root cause prioritization.

    • RCA definition, core applications, and why systematic root cause analysis matters for quality and process improvement
    • Overview of common RCA tools and their application contexts in manufacturing, service, and operations environments
    • Understanding how effective RCA differentiates symptom treatment from permanent problem resolution

    Sharpens your ability to tell whether you've actually solved a problem or just patched over the symptom.

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    The Skills You Will Build in This CourseFrom Problem to Permanent Fix

    This section answers what you will learn in Root Cause Analysis training: a practical, hands-on command of the RCA tools quality and operations teams use every day. Each capability is drawn from the course curriculum and applied to realistic problem scenarios so you can use it immediately at work.

    Define Problems Precisely

    Learn to write clear, factual problem statements, separate observation from assumption, run Is/Is Not analysis, and use timelines and evidence to scope an investigation. A well-defined problem is a problem half solved.

    Drill to Root Cause with the 5 Whys

    Apply the iterative 5 Whys technique to simple, single-cause problems, learn to recognise a true root cause, avoid stopping at blame, and verify the cause chain from symptom back to systemic failure.

    Map Causes with the Fishbone Diagram

    Facilitate a Fishbone (Ishikawa) workshop across the 6M categories to organise every potential cause of a complex, multi-cause problem, then drill each branch to validated root causes with evidence.

    Analyse Complex and Safety-Critical Failures

    Use Fault Tree Analysis with AND and OR logic gates for safety-critical events, and apply FMEA in an RCA context to prioritise corrective actions by severity, occurrence and detection.

    Run a Full 8D Investigation

    Work through all eight disciplines of the 8D method, from team formation and interim containment to root cause, permanent corrective action, recurrence prevention and closure, the standard in manufacturing and automotive.

    Build and Verify Corrective Actions

    Develop effective corrective actions, tell verification from validation, and meet ISO 9001:2015 Clause 10.2 and CAPA expectations so fixes are proven to eliminate the cause and prevent recurrence.

    Who Should TakeRoot Cause Analysis Training in Armenia?

    Operations Managers

    Process Engineers

    Quality Control Analysts

    Manufacturing Engineers

    Production Supervisors

    Continuous Improvement Managers

    Lean Six Sigma Practitioners

    Quality Assurance Managers

    Who Can Take This Certification Training

    Root Cause Analysis Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Root Cause Analysis online training options available.

    Root Cause Analysis Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 345

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences through weekday Root Cause Analysis training.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Root Cause Analysis Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Root Cause Analysis training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Root Cause Analysis Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize problem-solving practices, and support workforce development through customized Root Cause Analysis training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Root Cause Analysis Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by the trusted Root Cause Analysis training company.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Root Cause Analysis Live Virtual Training

    Root Cause Analysis Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 345

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences through weekday Root Cause Analysis training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Professionals in Armenia Train with Invensis LearningExpert-Led, Practical and Trusted

    As a trusted RCA training company in Armenia, Invensis Learning delivers practical, instructor-led Root Cause Analysis training for individuals and teams who want to investigate problems properly and prevent them from recurring. Our programmes combine experienced trainers, hands-on exercises, organised courseware and learner-focused support. As an ISO 9001:2015 and ISO 27001:2022 certified provider trusted across more than 100 countries, we bring consistent global quality with local, region-aware delivery. Whether you enrol as an individual or arrange corporate training for your team in Armenia, you get a professional experience built around real-world application and measurable outcomes.

    • Experienced trainers with real quality and process-improvement expertise
    • Practical, exercise-led sessions on every core RCA tool
    • Flexible delivery: live virtual, classroom and on-site for teams
    • Structured courseware, worked examples and case-study investigations
    • Local support for learners and organisations across Armenia
    • Guidance on applying RCA to your own workplace problems
    • Dedicated learner support before, during and after training
    • Competitive pricing for individual and corporate programmes

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Root Cause Analysis Training Locations in ArmeniaAll our classroom training is now available online at your convenience

    Root Cause Analysis in Armenia

    Marriott Armenia, 1, Pap Karasavi Street, Kentron, Yerevan, 0010, Armenia

    Root Cause Analysis in Armenia

    Radisson Blu, Azatutyan avenue, Arabkir, Yerevan, 0037, Armenia

    corporate banner

    Corporate RCA Training in ArmeniaBuilt Around Your Real Problems

    Untitled

    • Tailored for small, medium and large teams
    • Delivered on-site, live virtual, hybrid or blended
    • Schedules built around your operational availability
    • Sessions applied to your own defects and incidents
    • Role-based, industry-relevant case discussions
    • Dedicated coordination and learner support
    • Scalable delivery across sites in Armenia and beyond

    Trusted by Teams Like

    ArpimedLiqvorYerevan Brandy CompanyZangezur Copper Molybdenum CombineGrand CandySpayka

    What Our Learners Say

    Untitled

    Finally Fixing Problems for Good

    "The course completely changed how I run investigations. I used to jump to fixes, but the 5 Whys and Fishbone tools helped me find the real cause of a recurring line defect within a week of the training."

    Arman Petrosyan

    Quality Engineer

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    0/0

    Hands-On and Immediately Useful

    "Very practical and well paced. Completing a full 8D report on a real scenario during the day gave me the confidence to lead corrective actions at work. The trainer explained FTA and FMEA clearly."

    Lusine Grigoryan

    Process Improvement Specialist

    Untitled

    0/0

    Beginner Friendly and Clear

    "As someone new to quality, I worried the tools would be too technical. They were not. The Is/Is Not exercise and the worked examples made everything click, and I now write far better problem statements."

    Narek Sargsyan

    Production Supervisor

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    0/0

    Real Value for Our Team

    "We ran the training on-site for our quality and operations team. Working on our own non-conformances during the exercises meant we walked away with real corrective actions, not just theory. Excellent for CAPA maturity."

    Gayane Hovhannisyan

    Quality Manager, Pharmaceutical Sector

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    A Shared Method Across Sites

    "Standardising root cause analysis across our sites was the goal, and this delivered. Our teams now share one method and one language for investigations, which has already reduced repeat incidents."

    Davit Karapetyan

    Operations Director, Manufacturing

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    Root Cause Analysis

    Frequently Asked QuestionsHere's everything you may ask...

    Root Cause Analysis training is a practical, non-certification skills course that teaches a structured toolkit for investigating problems, defects and failures and preventing them from recurring. It covers the 5 Whys, Fishbone diagram, Fault Tree Analysis, FMEA and the 8D method over one day (8 hours).

    General

    What is Root Cause Analysis (RCA) training?

    Root Cause Analysis training is a practical, non-certification skills course that teaches a structured toolkit for investigating problems, defects and failures and preventing them from recurring. It covers the 5 Whys, Fishbone diagram, Fault Tree Analysis, FMEA and the 8D method over one day (8 hours).

    Who should attend the RCA training in Armenia?

    The course suits quality engineers and managers, production supervisors, process-improvement practitioners, health and safety and IT service managers, and anyone responsible for solving problems. It is widely relevant across Armenia's manufacturing, pharmaceutical, mining and food-processing sectors.

    Is RCA training worth it for professionals in Armenia?

    Yes. Structured problem-solving is valued across Armenian quality and operations roles, where average quality assurance engineer pay is around AMD 8.2M and operations managers average about AMD 16.2M a year. RCA is a practical, cross-industry skill you can apply immediately.

    Do I need prior quality experience to take this course?

    No. There are no prerequisites. The course introduces RCA methodology and tools from first principles, so beginners and experienced professionals both benefit. Some familiarity with quality or process improvement is helpful but not required.

    What standards does RCA support?

    RCA underpins the ISO 9001:2015 corrective-action requirement (Clause 10.2), the Analyse phase of Six Sigma DMAIC, ITIL problem management, and CAPA processes in regulated industries such as pharmaceuticals and medical devices.

    Pricing

    How much does the RCA training cost in Armenia?

    Pricing depends on the delivery format (live virtual, classroom or corporate on-site) and group size. For current fees in your preferred format, request a quote and a learning advisor will share the options that suit you.

    What is included in the course fee?

    The fee typically includes instructor-led training across all six RCA modules, structured courseware, hands-on exercises and case studies, learner support, and a course completion certificate from Invensis Learning.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for quality, operations and cross-functional teams in Armenia. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that works best for you.

    Is on-site team training more cost effective?

    For several participants, on-site or live virtual group training is usually the most cost-effective route and adds value because your team works on your own real problems during the exercises. Ask about corporate pricing for a quote.

    Assessment

    Is there an exam for the RCA training?

    No. This is a non-certification course with no examination. Learning is reinforced through hands-on RCA exercises, case-study investigations and team discussion throughout the one-day programme.

    Will I receive a certificate after the training?

    Yes. On completing the one-day programme you receive a course completion certificate from Invensis Learning. This is a record of attendance and learning, not a formal certification from an external awarding body.

    Is this a certification course?

    No. RCA training is a practical skills course. There is no governing body, no exam and no credential to renew. The focus is on building tools and workplace capability you can use immediately.

    How is my learning assessed during the course?

    Learning is assessed informally through hands-on activities: an Is/Is Not problem-definition exercise, a 5 Whys investigation, a Fishbone workshop, an 8D report and a corrective-action plan, all applied to realistic scenarios.

    How long does the training take to complete?

    The course runs for one day (8 hours). It can also be delivered as two half-day sessions of 4 hours each, covering all six RCA modules with exercises throughout.

    Course Content

    What RCA tools does the course cover?

    The course covers the 5 Whys, the Fishbone (Ishikawa) diagram, Fault Tree Analysis (FTA), FMEA in an RCA context, and the 8D problem-solving method, plus Is/Is Not analysis, timeline mapping and corrective-action verification. It also teaches when to select each tool.

    What will I be able to do after the training?

    You will be able to write a precise problem statement, apply the 5 Whys, facilitate a Fishbone workshop, use FTA for safety-critical events, complete an 8D report, and develop and verify corrective actions that prevent recurrence.

    Are there hands-on exercises?

    Yes. Practical exercises and case-study investigations run throughout the day, so you apply each tool to realistic problems rather than only studying theory. In corporate sessions, teams can work on their own live problems.

    What is the difference between the 5 Whys and the Fishbone diagram?

    The 5 Whys is best for simple, single-cause problems, drilling down through iterative why questions. The Fishbone diagram suits complex, multi-cause problems, organising potential causes across categories before drilling each branch. The course teaches when to use each.

    Does the course cover 8D and CAPA?

    Yes. It covers all eight disciplines of the 8D method, widely used in manufacturing and automotive, and how RCA provides the investigation backbone of a compliant CAPA process in regulated industries such as pharmaceuticals.

    Enrollment

    How do I enrol in the RCA course in Armenia?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you enrol.

    What training formats are available?

    The course is available as live virtual (online) instructor-led training, in-person classroom training, and customised corporate on-site training, so you can choose the format that fits your schedule and team.

    How soon can I start?

    New live virtual and classroom sessions are scheduled regularly, and corporate on-site training can be arranged around your team's availability. See upcoming schedules or talk to a learning advisor about the next available dates.

    Can I book this as on-site training for my team?

    Yes. We deliver on-site and live virtual group training for teams across Armenia, tailored to your sector and applied to your own problems. Request a group quote to arrange a session.

    Can I reschedule my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team and they will help you arrange a suitable date.