Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Business Process Management (BPM)?UntitledThe Discipline Behind Efficient Operations

    Business Process Management Training in Chile is a practical, one-day programme that teaches you to identify, model, analyse, redesign and continuously improve the processes that run an organisation. Business Process Management (BPM) is the discipline of managing work end to end, across departments, so it reliably delivers value to the customer. You learn the full BPM lifecycle and model processes using BPMN 2.0, the international notation standard (ISO/IEC 19510). The course draws on established references, including the ABPMP BPM CBOK and the ISO 9001:2015 process approach, and applies to every sector, from mining and banking to retail, technology and the public service. This is a hands-on skills course, not a certification, so there is no exam. You finish with a course completion record from Invensis Learning and skills you can use immediately. It suits business analysts, process owners, operations and IT professionals and quality managers. Start building the process capability that Chilean employers increasingly look for.

    What Is Business Process Management (BPM)?The Discipline Behind Efficient Operations

    Business Process Management Training in Chile is a practical, one-day programme that teaches you to identify, model, analyse, redesign and continuously improve the processes that run an organisation. Business Process Management (BPM) is the discipline of managing work end to end, across departments, so it reliably delivers value to the customer.

    You learn the full BPM lifecycle and model processes using BPMN 2.0, the international notation standard (ISO/IEC 19510). The course draws on established references, including the ABPMP BPM CBOK and the ISO 9001:2015 process approach, and applies to every sector, from mining and banking to retail, technology and the public service.

    This is a hands-on skills course, not a certification, so there is no exam. You finish with a course completion record from Invensis Learning and skills you can use immediately. It suits business analysts, process owners, operations and IT professionals and quality managers. Start building the process capability that Chilean employers increasingly look for.

    Certification Badge

    Key Highlights of the Business Process Management Training Course

    End-to-End Skill Development

    • Structured BPM training in the Chile is designed to help learners understand the core concepts, tools, methods, and practices covered in the program
    • Course content aligned with current industry expectations, workplace requirements, and practical learning objectives for process improvement professionals in the Chile
    • Real-world examples and scenario-based learning to help learners connect BPM concepts with everyday professional situations across operations, quality, and business consulting roles
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply process management skills effectively at work

    Structured Courseware and Learning Resources

    • Access to organized BPM course materials including process mapping templates, swimlane diagram worksheets, DMAIC reference guides, and flowchart design aids designed to support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of process analysis, redesign, and performance metrics
    • Practice activities, assignments, quizzes, or workplace-based exercises included where applicable
    • Supplementary learning aids such as BPM notation quick-reference cards, cross-functional map examples, process analysis checklists, and business process improvement roadmaps

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced BPM practitioners with relevant domain expertise across operations management, quality improvement, and process consulting
    • Real-world examples, case discussions, and applied process mapping activities to improve practical understanding of swimlane maps, DMAIC, and cross-functional workflows
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on process analysis, redesign, and performance measurement
    • Training approach focused on helping learners use BPM concepts at work through BPM coaching

    Flexible Learning Support in Chile

    • Flexible training formats available for individual learners and corporate teams in the Chile
    • Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
    • Learning support designed to help participants stay on track before, during, and after the BPM training
    • Additional revision, refresher, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational BPM principles including process definitions, models, types, and performance metrics and how they apply to real operational environments
    • Learn process mapping techniques including traditional process maps, swimlane diagrams, cross-functional maps, and flowcharting based on the curriculum of an Online BPM course
    • Explore practical use cases showing how BPM is applied across manufacturing, healthcare, financial services, and technology organizations
    • Build role-relevant knowledge of DMAIC methodology, Six Sigma principles, quality improvement techniques, and operational efficiency strategies

    Practice, Assessment, and Completion Support

    • Practice process mapping, swimlane development, and process analysis techniques through quizzes, exercises, and scenario-based activities where applicable
    • Use assessments to identify knowledge gaps in BPM concepts and strengthen understanding of weaker areas
    • Receive guidance from instructors or learning support teams to improve understanding of process redesign practices and stay aligned with course objectives

    Career and Workplace Application

    • Build practical BPM skills that can support career growth, role advancement, or improved job performance in the Chile
    • Strengthen confidence in applying process mapping, DMAIC, swimlane development, and cross-functional workflow analysis to real operational challenges
    • Improve professional credibility through structured, skill-focused BPM training recognized across Chile industries
    • Support organizational capability building when delivered as BPM corporate training for employees across operations, quality, finance, and healthcare sectors

    BPM Training Eligibility in the ChileWho Can Enroll?

    • No prior BPM or process management experience is required to enroll; the course is open to all working professionals in the Chile

    • No formal prerequisites are needed; professionals from any background who work with or around business processes will benefit from this program

    • Business analysts, operations managers, quality professionals, and consultants looking to formalise their process management skills are well suited for this training

    • Professionals transitioning into process improvement, operations, or quality management roles in the Chile will find this program directly applicable

    • Six Sigma practitioners, project managers, and process improvement specialists seeking to strengthen their BPM and process mapping knowledge are encouraged to enroll

    Why BPM Skills Pay off on the JobPractical Value from Day One

    For Individuals

    For Individuals

    This BPM training helps professionals turn everyday process problems into structured improvements. You learn to document how work really flows, analyse where it breaks down, and redesign it to deliver better results. Whether you are formalising your process methodology, moving from operations into a process role, or supporting a digital or ISO 9001 initiative, the course builds skills you can apply immediately.

    If you want a practical, sector-neutral capability that stays useful throughout your career, BPM is a strong foundation. You gain modelling, analysis, redesign and governance skills that connect everyday work to real business outcomes.

    • Model any process clearly using BPMN 2.0 so business and IT both understand it
    • Spot the waste, bottlenecks and rework that quietly slow work down
    • Redesign processes for lower cost, faster cycle times and fewer errors
    • Speak a shared process language with operations, IT and management
    • Apply a proven end-to-end method across any sector or function
    • Build capability that Chilean employers increasingly seek
    • Move towards process analyst, improvement and operations roles
    • Learn by doing, with modelling and redesign exercises throughout
    For Organizations

    For Organizations

    BPM group training helps organisations build process capability by equipping cross-functional teams with a shared method and a common modelling language. Training can be delivered for operations, IT, quality and improvement teams together. For organisations automating workflows or preparing for an ISO 9001 audit, this training creates a practical, scalable way to standardise and improve processes.

    If work stalls at departmental boundaries and processes vary from person to person, BPM training gives your teams one language and one method. They leave able to model, analyse and redesign the processes that matter most.

    • Give teams a shared, consistent way to document and improve processes
    • Standardise processes across sites, functions and business units
    • Cut waste, handoffs and rework that inflate operating cost
    • Build the process foundation that automation and RPA depend on
    • Strengthen the ISO 9001 process approach across the organisation
    • Model your own real processes during onsite sessions
    • Develop in-house BPM capability instead of relying on consultants
    • Flexible onsite, live online and blended delivery for teams

    Where BPM Skills Take Your Career in ChileIn-Demand Roles and Sectors

    Process skills are in demand across Chile's mining, banking, retail and technology sectors as organisations automate workflows and modernise core operations. Employers value people who can model, analyse and improve how work flows, from process analyst and continuous improvement roles through to operations and process engineering leadership, which is exactly what BPM training helps you develop. Here is what the market is telling us right now.

    CLP $1.05M

    Process analyst pay, Chile

    per month, Indeed and Computrabajo 2026

    CLP $17.2M

    Continuous improvement analyst

    per year, Indeed (Chile) 2026

    CLP $1.7-3.1M

    Process engineer range, Chile

    per month, Robert Half 2026

    43%

    Tech and IT services hiring

    employers expecting to hire, 2026

    SECTORS HIRING

    • —Mining and Natural Resources
    • —Banking, Financial Services and Insurance
    • —Retail and E-Commerce
    • —Information Technology and Consulting
    • —Telecommunications
    • —Government and Public Services

    GROWTH TRENDS

    • —RPA and workflow automation spreading across core operations
    • —Banks modernising core systems and digital channels
    • —Mining digitalising operational and safety processes
    • —A wide digital and process skills gap across the workforce
    • —ISO 9001 process approach driving standardisation
    • —Cost and efficiency pressure pushing process optimisation

    Sources: Indeed, Computrabajo, Chiletrabajos, Robert Half, SalaryExpert (Chile) 2026; ManpowerGroup and Diario Financiero labour outlook 2026.

    Why Chilean Employers Need Process Talent Now

    The Digital and Process Skills Gap

    More than half of Latin American workers lack basic digital skills, leaving Chilean employers short of people who can document, analyse and improve processes, exactly the capability BPM builds.

    BPM builds practical process capability

    Core System Modernisation in Banking

    Chilean banks are replacing legacy core systems and adding digital channels. Poorly documented processes stall these programmes, so professionals who can model and redesign them are highly valued.

    BPM maps processes for digital change

    Automation Without a Process Foundation

    RPA and workflow tools are spreading fast across Chile, but you cannot automate a broken or undocumented process. BPM is the essential first step that makes automation actually deliver.

    BPM is the first step before automation

    Efficiency Pressure in Mining and Retail

    Margin and capital discipline in mining, retail and services push organisations to cut waste and standardise operations, the everyday work that trained process professionals deliver.

    BPM builds waste and redesign skills

    Processes Fragmented Across Functions

    Work crosses departments, but ownership often stops at the team boundary, creating handoffs and delays. Only end-to-end process management resolves the gaps between functions.

    BPM manages work end to end

    Compliance and Standardisation Demands

    ISO 9001 and regulatory expectations require a documented process approach. Chilean firms need people who can build, model and sustain standardised processes across the organisation.

    BPM strengthens the ISO 9001 approach

    Sources: ManpowerGroup and Emol labour outlook 2026; Gerencia.cl and ACTI IT investment 2026; Mordor Intelligence and ESAN (BPM in Latin America).

    BPM is more than a method. It is the capability that lets Chilean organisations automate, standardise and scale their operations. Build skills employers are actively hiring for. Start your journey today.

    Your Chile Career Transformation

    From Process Doer to Process Leader

    The Shift This Training Delivers

    Chile's organisations are automating workflows and modernising core operations, and employers increasingly separate people who can manage processes end to end from those who cannot. Here is which side of that line you want to be on.

    Today

    Seen as an operator, not someone who improves the operation

    After Training

    Positioned for process analyst, improvement and operations roles

    Today

    Limited say in automation and digital transformation projects

    After Training

    Able to lead the process work that automation and RPA depend on

    Today

    Competing on experience alone in a crowded market

    After Training

    Standing out with a structured, in-demand process skill set

    You build BPM capability

    Before

    Process knowledge is informal and hard to explain to others

    Now you have

    A clear BPMN 2.0 method to model any process for business and IT

    Before

    You react to problems without a structured way to fix them

    Now you have

    The full BPM lifecycle to analyse, redesign and improve work

    Before

    Improvements are one-off and rarely stick

    Now you have

    Governance and KPI skills that make process gains hold over time

    Before

    Your skills are tied to one function or one system

    Now you have

    A sector-neutral capability valued across Chilean industries

    "You cannot automate or scale a process you cannot see. The professionals who can model and improve processes are the ones organisations now rely on."

    Join thousands of professionals who trained with Invensis Learning and made the shift.

    Sources: Indeed, Computrabajo, Robert Half, SalaryExpert (Chile) 2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the Chile is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Sharpens your ability to tell an operational process apart from a support process, and why that distinction matters for ownership.

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    Skills You Will Build in This BPM CourseModelling, Analysis and Redesign in Practice

    By the end of this training you will be able to model, analyse, redesign and govern business processes using BPMN 2.0 and the full BPM lifecycle. Each skill below is drawn from the six course modules and is ready to apply to your own real processes.

    Model Processes with BPMN 2.0

    Turn a verbal process description into a clear BPMN 2.0 swimlane diagram that business and IT stakeholders can both read and act on, using events, gateways, tasks and lanes correctly.

    Run the End-To-End BPM Lifecycle

    Move a process through the six lifecycle phases, from identification and modelling through analysis, design, implementation and monitoring, so improvement becomes an ongoing loop, not a one-off.

    Analyse Processes to Find Waste

    Use value-added analysis, cycle-time measurement and root cause tools such as 5 Whys and fishbone diagrams to expose bottlenecks, rework and hidden delays.

    Redesign for Speed and Quality

    Apply simplification, standardisation, automation and error-proofing principles to design a leaner future-state process that cuts cost and cycle time.

    Measure Process Performance

    Define KPIs such as lead time, cycle time, first-pass yield and cost per transaction, and set up dashboards and reviews to track them over time.

    Govern and Sustain Improvement

    Establish process ownership, documentation standards and continuous improvement so hard-won gains hold and processes keep getting better.

    Who Should TakeBusiness Process Management Training in Chile?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 345

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 345

    Please Note:Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BPM Training in ChileExpert-Led, Built for Real Work

    As a trusted BPM training company in Chile, Invensis Learning delivers structured BPM training for individual professionals and organisations that want to build real process capability. Our programmes combine experienced trainers, BPMN 2.0 aligned courseware, flexible delivery formats and learner-focused support. As an ISO 9001:2015 and ISO 27001:2022 certified training company, we hold ourselves to international standards for quality and information security. Whether you enrol as an individual or plan corporate training for your team, you get a professional experience built around practical understanding, real-world application and measurable outcomes.

    • Trainers who are practising process and quality professionals, not just lecturers
    • Live online, classroom and onsite delivery to fit your schedule
    • Courseware aligned to BPMN 2.0 and the ABPMP BPM CBOK
    • Hands-on modelling, analysis and redesign exercises throughout
    • ISO 9001:2015 certified training quality for a consistent experience
    • Dedicated learner support before, during and after training
    • A practical focus on applying BPM to your own real processes
    • Trusted by professionals and organisations across many industries

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in ChileAll our classroom training is now available online at your convenience

    Business Process Management in Chile

    Santiago, Provincia de Santiago, Región Metropolitana de Santiago, 8320000, Chile

    Business Process Management in Chile

    Sheraton Santiago Hotel & Convention Center, Chile

    corporate banner

    Corporate BPM Training in ChileUpskill Your Whole Operation

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    • Suitable for small, medium and large teams
    • Customised schedules based on your team's availability
    • Flexible delivery through onsite, live virtual or blended formats
    • Trainers with real process, quality and industry experience
    • Model your own real processes during the sessions
    • Role-based and industry-relevant examples for better application
    • Scalable delivery for teams across Chile and global locations

    Leading Organisations

    CodelcoBanco De ChileFalabellaCencosudEntelLATAM Airlines

    What BPM Learners in Chile Say

    Untitled

    Saw the Bottlenecks Straight Away

    "Modelling our claims process in BPMN made the bottlenecks obvious for the first time. I redesigned two handoffs the week after the course and cut a full day off the cycle."

    Camila Rojas

    Process Analyst

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    Practical from Start to Finish

    "The lifecycle gave me a shared language to work with both operations and IT. I now lead process reviews with real confidence, and the trainer's examples were genuinely practical."

    Matias Fuentes

    Continuous Improvement Analyst

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    A Strong Foundation in One Day

    "Moving from operations into a process role, this built my foundations fast. The waste analysis and redesign exercises were the most useful part of the day for me."

    Valentina Herrera

    Operations Coordinator

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    Our Team Now Speaks One Process Language

    "We trained a cross-functional team and mapped our own order-to-cash process during the sessions. The shared BPMN language changed how our departments work together."

    Andres Caceres

    Operations Manager, Retail Sector

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    Standardised Processes Across Sites

    "The onsite programme helped us standardise processes across three sites before an ISO 9001 audit. It was clear, well structured and tailored to our own workflows."

    Francisca Nunez

    Quality Lead, Mining Services

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    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management is the discipline of identifying, modelling, analysing, redesigning and continuously improving the processes that deliver value in an organisation. This training teaches the full BPM lifecycle and BPMN 2.0 modelling in a practical, one-day programme.

    General

    What is Business Process Management (BPM)?

    Business Process Management is the discipline of identifying, modelling, analysing, redesigning and continuously improving the processes that deliver value in an organisation. This training teaches the full BPM lifecycle and BPMN 2.0 modelling in a practical, one-day programme.

    Is BPM training worth it for professionals in Chile?

    Yes. Process skills are in demand across Chile's mining, banking, retail and technology sectors as organisations automate workflows and modernise operations. BPM gives you a structured, sector-neutral capability you can apply from day one.

    Do I need any prerequisites to take this course?

    No. The course has no formal prerequisites and is open to business analysts, process owners, operations and IT professionals, quality managers and anyone who designs or improves processes. It introduces BPM from first principles.

    Who should attend this BPM training?

    It suits business analysts, process owners, operations and service delivery managers, IT and systems analysts, quality and ISO 9001 practitioners, and change or transformation leads in any industry across Chile.

    What can I do after completing the training?

    You will be able to model processes in BPMN 2.0, analyse them to find waste and bottlenecks, redesign them using proven principles, define process KPIs, and establish process ownership and governance to sustain the gains.

    Pricing

    How much does BPM training cost in Chile?

    Fees vary by delivery mode, group size and schedule, so pricing is available on request. Corporate and group rates are offered for teams. Request a quote or talk to a learning adviser for current pricing in your preferred format.

    What is included in the course fee?

    The fee typically covers instructor-led training across all six BPM modules, BPMN 2.0 modelling exercises, analysis and redesign workshops, learning materials, learner support, and a course completion record from Invensis Learning.

    Do you offer discounts for group or corporate bookings?

    Yes. Group and corporate rates are available when you train a team together, and onsite delivery lets participants model their own real processes. Ask about corporate or group pricing for a tailored quote.

    Is there any separate certification or exam fee?

    No. This is a non-certification course, so there is no exam fee or awarding-body charge. You pay only for the training itself, and you receive a course completion record on finishing the programme.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Speak with a learning adviser to choose the option that suits you.

    Assessment

    Is there an exam at the end of the course?

    No. The course has no examination. Learning is reinforced through hands-on BPMN 2.0 modelling, process analysis workshops and group discussion during the programme, rather than a formal test.

    What will I receive after completing the training?

    You receive a course completion record from Invensis Learning. No external certification is awarded, because BPM is a discipline without a single certifying body. The real value is the practical capability you build during the course.

    How is my learning assessed during the course?

    There is no formal assessment. Instead, you apply BPM techniques through modelling exercises, waste-analysis activities and redesign workshops, so you practise the skills on realistic processes as you learn them.

    Is BPM governed by an official certifying body?

    No single body governs the BPM discipline. The course is grounded in widely used references: BPMN 2.0 (ISO/IEC 19510) for modelling, the ABPMP BPM CBOK, and the ISO 9001:2015 process approach.

    Will this course make me a certified BPM professional?

    No. It is a practical skills course, not a certification. You leave able to model, analyse, redesign and govern processes, with a course completion record from Invensis Learning to evidence your training.

    Course Content

    What topics does the BPM training cover?

    The programme spans six modules: BPM foundations, the BPM lifecycle, BPMN 2.0 process modelling, process analysis and performance measurement, process design and governance, and BPM technology, automation and continuous improvement.

    What is BPMN 2.0 and will I learn it?

    BPMN 2.0 (Business Process Model and Notation) is the international standard for process modelling, maintained by the Object Management Group. Yes, you learn to build BPMN 2.0 swimlane diagrams and read them with confidence.

    Are there hands-on exercises in the course?

    Yes. You model processes from verbal descriptions, run value-added and waste analysis, and redesign a process using simplification, standardisation and automation principles, so the skills are practised, not just explained.

    Do I need process experience before enrolling?

    No. The course starts from first principles, so beginners are welcome. Some familiarity with business operations helps, but the training builds your BPM and modelling capability step by step.

    How long is the training and what format is it?

    The programme runs for one day (eight hours) and is available as live online, classroom or onsite training. It covers all six modules with modelling and analysis exercises throughout.

    Enrollment

    How do I enrol in the BPM course?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete your booking, and you receive access to session details and learning resources. Talk to a learning adviser if you need help choosing a batch.

    What delivery formats are available?

    You can choose live online (virtual instructor-led), classroom, or onsite corporate training. Online sessions suit individual learners, while onsite delivery works well for teams that want to model their own processes together.

    When can I start the training?

    New sessions run regularly in live online and classroom formats, and corporate onsite dates are scheduled to fit your team. See upcoming schedules or ask a learning adviser about the next available batch in Chile.

    Can this be delivered onsite for my team in Chile?

    Yes. Corporate onsite delivery is available across Chile, letting a cross-functional team learn together and apply BPM to your own real processes. Contact us to arrange a tailored group session.

    Can I reschedule my booking?

    Yes. Flexible options let you reschedule or move to another batch on selected plans. Contact our support team and we will help you arrange a suitable date.