Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Qualification?UntitledYour Route to Certified Change Leadership

    The Change Management Foundation and Practitioner Certification Course (CM-F&P) is a globally recognised, two-level credential that proves you can lead the people and culture side of organisational change. This Change Management certification training in Kenya moves you from foundational knowledge to applied practitioner competence in one structured 40-hour programme. Both levels are grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, covering proven models such as ADKAR, Kotter's 8-Step, Lewin and Bridges' Transition. Foundation validates your understanding of change concepts; Practitioner validates your ability to apply them to real organisational scenarios. The course suits change managers, project and programme managers, HR business partners and transformation leaders across Nairobi and Kenya's fast-digitising banks, telecoms, public sector and NGOs. Earn a respected qualification with Invensis Learning and step into the change roles employers are actively hiring for.

    What Is the Change Management Foundation and Practitioner Qualification?Your Route to Certified Change Leadership

    The Change Management Foundation and Practitioner Certification Course (CM-F&P) is a globally recognised, two-level credential that proves you can lead the people and culture side of organisational change. This Change Management certification training in Kenya moves you from foundational knowledge to applied practitioner competence in one structured 40-hour programme.

    Both levels are grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, covering proven models such as ADKAR, Kotter's 8-Step, Lewin and Bridges' Transition. Foundation validates your understanding of change concepts; Practitioner validates your ability to apply them to real organisational scenarios.

    The course suits change managers, project and programme managers, HR business partners and transformation leaders across Nairobi and Kenya's fast-digitising banks, telecoms, public sector and NGOs. Earn a respected qualification with Invensis Learning and step into the change roles employers are actively hiring for.

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    End-to-End Learning and Certification Readiness

    • Structured Change Management F&P Certification training in Kenya designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Kenya

    • Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to Change Management F&P
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured Change Management F&P certification program in Kenya
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Kenya
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured learning and Change Management F&P exam prep training in Kenya
    • Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

    Change Management F&P Certification Eligibility in KenyaDo You Qualify for the Change Management F&P Exam?

    Change Management Certification Eligibility Criteria in Kenya: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

    Change Management Foundation

    • There are no prerequisites for the Change Management Foundation examination.

    • Open to all professionals interested in leading or supporting organizational change.

    Change Management Practitioner

    • You must hold the Change Management Foundation certification before taking the Practitioner exam.

    • Practical change-management or transformation experience is recommended for the Practitioner level.

    The Payoff of Getting Change CertifiedSkills, Recognition and Career Growth

    For Individuals

    For Individuals

    This qualification helps professionals build real change management capability and prepare for both the Foundation and Practitioner exams. It suits change managers, project and programme managers, HR business partners and leaders who want to guide people through organisational change with confidence. Whether you are formalising a change role, moving up from project delivery, or leading transformation in banking, telecoms, the public sector or an NGO, the programme develops skills that Kenyan and global employers value.

    If you want a recognised, portable credential that proves you can manage the human side of change, this is a clear path forward. You gain practical change models, applied scenario practice, and a supported journey from study to certified.

    • Leads the people side of change with proven models like ADKAR, Kotter and Lewin
    • Earns two globally recognised credentials, Foundation and Practitioner, in one programme
    • Opens change manager, transformation and OD roles across Kenya's banks, telecoms and NGOs
    • Builds stakeholder engagement, communication and resistance-management skills employers need
    • Complements PRINCE2 and project management credentials with the human side of delivery
    • Positions you for higher change and transformation salary bands in Nairobi
    • Gives you a structured method to make change stick, not just launch it
    • Validates your competence against an internationally respected body of knowledge
    For Organizations

    For Organizations

    Group training helps organisations build change capability by equipping teams with structured models and practical skills. It can be delivered for change teams, PMOs, HR functions or leadership groups driving transformation. For organisations navigating digital adoption, restructuring or regulatory change, this training provides a scalable, flexible way to improve how people move through change.

    If your organisation struggles to make change stick, group training creates a common approach to stakeholder engagement, communication and embedding. Teams gain a shared method for planning and delivering change that lasts.

    • Builds a shared change management language across teams and departments
    • Improves adoption and value realisation on transformation initiatives
    • Reduces resistance, disruption and change fatigue during major programmes
    • Strengthens stakeholder engagement and communication during change
    • Supports digital, restructuring and regulatory change across the business
    • Enables customised training aligned to your organisation's change agenda
    • Standardises change practice across business units and locations
    • Develops in-house change capability instead of relying on external consultants

    Change Management F&P Exam Format in KenyaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Kenya assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management Foundation Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Multiple choice questions)
    Number of QuestionsFour Sections, 50 Questions
    Exam Duration40 minutes
    Passing CriteriaA score of 50%

    Change Management Practitioner Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Objective testing based on a case study scenario)
    Number of Questions4 Questions (20 Marks each)
    Exam Duration2.5 Hours
    Passing CriteriaA score of 50%

    Change Management F&P Certification Cost in Kenya

    The total cost of getting Change Management F&P certified in Kenya includes the training fee and the certification exam fee.

    Training Cost Includes:

    • 5 days of expert-led Change Management Foundation and Practitioner training
    • Change Management Institute-aligned digital courseware (CMBoK)
    • Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
    • Exam-focused guidance designed to improve first-attempt readiness on both papers
    • The Change Management Foundation and Practitioner training cost in Kenya is KES 135850

    Exam Cost:

    • Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
    • Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
    • Online delivery via the certification body's exam portal
    • Both Foundation and Practitioner credentials are lifetime valid — no renewal required
    • Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Change Management Skills Take You in KenyaRoles, Demand and Pay

    Change management has become one of Kenya's most in-demand professional disciplines as banks, telecoms, government and NGOs run large digital and organisational transformations. With KCB now handling 99 percent of transactions digitally and Central Bank capital rules reshaping the sector, employers need certified professionals who can make change stick. Demand runs from change analyst and consultant roles up to organisational change manager and transformation director, and here is what the Kenyan market is telling us right now.

    KES 2M

    Change management skill pay, Kenya

    per year average, PayScale

    KES 3.3M

    Manager salary, Nairobi

    per year average, 2026

    20-40%

    Nairobi pay premium

    over other regions, MaxisHR 2026

    99%

    Digital banking at KCB

    of transactions now digital, 2026

    SECTORS HIRING

    • —Banking and Financial Services
    • —Telecommunications and Fintech
    • —Government and Public Sector
    • —International NGOs and Development
    • —Consulting and Professional Services
    • —Energy, Utilities and Manufacturing

    GROWTH TRENDS

    • —Digital banking driving mass people-side change
    • —Bank consolidation from rising CBK capital rules
    • —Government digitisation via eCitizen and Hustler Fund
    • —Fintech and M-Pesa forcing incumbent transformation
    • —Structured change talent scarce versus project talent
    • —Nairobi a regional hub for multinationals and NGOs

    Sources: PayScale, MaxisHR, Glassdoor, Salary.com (Kenya) 2026; Central Bank of Kenya; industry reporting on digital banking.

    What Is Driving Change Management Demand in Kenya

    Digital Banking Overhaul

    Kenyan banks have moved almost all transactions to mobile and online channels, but shifting staff and customer behaviour at this scale is a people-side challenge that structured change management is built to solve.

    Structured change makes digital adoption stick

    Bank Consolidation Pressure

    Rising Central Bank capital requirements are pushing mergers and restructuring across the sector, and organisations need change professionals to lead the culture and workforce transitions these bring.

    Change skills guide mergers and restructuring

    Public Sector Digitisation

    Government platforms like eCitizen and the Hustler Fund are digitising public services fast, demanding change practitioners who can embed new processes and manage stakeholders across agencies.

    Change managers embed new ways of working

    Fintech-Led Disruption

    M-Pesa and a growing fintech ecosystem keep raising customer expectations, forcing established firms to transform operations and culture, and to hire people who can steer that change.

    Change practice helps incumbents adapt

    Change Saturation and Fatigue

    Rapid, back-to-back transformation programmes leave teams overloaded and resistant. Certified change professionals know how to assess capacity, reduce fatigue and sustain adoption.

    Certified practitioners manage resistance

    Structured Change Skills Shortage

    Kenya's talent pool is deep in project managers but thin in credentialed change practitioners. A recognised change qualification makes holders rare and highly sought after.

    The credential makes you stand out

    Sources: Central Bank of Kenya; industry reporting on Kenyan banking and fintech; MaxisHR, PayScale (Kenya) 2026.

    Change management is more than a certificate. It is the skill Kenyan employers now need to make transformation succeed. Join professionals who lead change with confidence. Start your journey today.

    Your Kenya Change Career Transformation

    Where You Stand Today,

    And Where This Change Qualification Takes You

    Kenya's organisations are transforming fast, from digital banking to public sector reform, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage to negotiate in the Kenyan market

    After Certification

    Access to senior change and transformation bands reaching KES 7M and beyond in Nairobi

    Today

    Shortlisted less often for roles that list a change credential as preferred

    After Certification

    Eligible for change and transformation roles across banking, telecoms and the public sector

    Today

    Confident in delivery, but change adoption keeps stalling

    After Certification

    Fluent in ADKAR, Kotter and Lewin to make change stick, not just launch it

    You earn Foundation and Practitioner

    Before

    Change authority depends on your job title, not proven competence

    Now you have

    Two respected credentials, Foundation and Practitioner, backed by the CMBoK

    Before

    Stuck delivering projects without a formal change mandate

    Now you have

    A clear route into change manager and transformation roles

    Before

    Resistance and fatigue keep derailing your change initiatives

    Now you have

    Stakeholder engagement and resistance-management skills employers need

    Before

    Recognition fades when you switch sector or employer

    Now you have

    A portable qualification valued across Kenya and 150+ countries

    "The gap between running a project and leading change is a recognised method, and Kenya's leading employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: PayScale, MaxisHR, Glassdoor, Salary.com (Kenya) 2026.

    How to Get Change Management F&P Certified in KenyaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Kenya. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Step 1

    Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2

    Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3

    Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4

    Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5

    Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4

    Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    100% Secure and Safe download

    Skills You Will Build in This ProgrammeFrom Change Models to Exam-Ready Practice

    This programme builds both the knowledge to pass the Foundation exam and the applied skill to pass the Practitioner exam. By the end you can diagnose, plan and lead the people side of change using proven models, and work confidently across all five syllabus areas.

    Guide Individuals Through Change

    Apply individual change models such as ADKAR and Bridges' Transition, understand how people respond to change, and design support that builds motivation, resilience and lasting behaviour change.

    Lead Organisational Change

    Select and apply organisational models including Lewin's Three-Step, Kotter's 8-Step and McKinsey 7-S, diagnose culture using Schein's levels, and assess change readiness across the organisation.

    Engage Stakeholders and Communicate Change

    Analyse stakeholders with power and interest tools, build targeted engagement and communication plans, and use Cialdini's principles of influence to manage resistance through dialogue.

    Plan and Deliver Change Interventions

    Run change impact assessments, build complete change management plans covering training, communication and resistance, and use techniques that embed and sustain change after go-live.

    Manage Yourself as a Change Professional

    Develop emotional intelligence using Goleman's domains, apply coaching and facilitation skills, and handle ethics and professional conduct in real change situations.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and practise the open-book, scenario-based Practitioner exam, including efficient navigation of the Change Management Practitioner Guide under time.

    Who Should TakeChange Management F&P Certification Training in Kenya?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    KES 135850

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Kenya seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    KES 135850

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis for Change ManagementCertified Trainers in Kenya

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Kenya, combining experienced change-qualified trainers, CMBoK-aligned courseware and flexible delivery. Whether you learn as an individual or enrol your team, our programmes focus on practical understanding, real-world application and readiness for both exams. As an ISO 9001:2015 and ISO 27001:2022 certified training company in Kenya, we back every learner with dependable quality, secure delivery and support before, during and after training.

    • Experienced change-qualified trainers with real transformation experience
    • Courseware aligned to the CMBoK and the Change Management Practitioner Guide
    • Structured preparation for both the Foundation and Practitioner exams
    • Flexible live online, classroom and onsite training formats
    • Mock exams, practice questions and open-book exam technique
    • Dedicated learner support before, during and after training
    • Customised corporate training for teams across Kenya
    • ISO 9001 and ISO 27001 certified training company

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    Doubt-Clearing Sessions

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in KenyaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Kenya

    Villa Rosa Kempinski, Waiyaki Way, Highridge sublocation, Highridge location, Highridge division, Westlands, Nairobi, Zimmerman, Soko ya Mawe, Nairobi, 97104, Kenya

    Change Management Foundation and Practitioner Training Location in Kenya

    Radisson Blu Hotel & Residence, Nairobi Arboretum, Aboretum Drive, Kilimani location, Kilimani ward, Kilimani division, Westlands, Nairobi, Zimmerman, Soko ya Mawe, Nairobi, 00400, Kenya

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    Corporate Change Management TrainingFor Teams in Kenya

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    • Tailored change management training for teams and departments
    • Delivery via onsite, live virtual, hybrid or blended formats
    • Schedules aligned with your organisation's availability
    • Real-world Kenyan case studies on digital and organisational change
    • Experienced change-qualified trainers with sector expertise
    • Dedicated coordination and progress tracking for group training
    • Scalable delivery for teams across Nairobi and the region

    Trusted by Leading Organisations

    SafaricomEquity BankKCB GroupCo-Operative BankKenya AirwaysBritam

    What Our Learners Say

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    Passed Both Foundation and Practitioner

    "The combined programme took me from theory to confident practice. The scenario work prepared me well for the open-book Practitioner exam, and I passed both levels. I now lead change on our core banking rollout using ADKAR and Kotter."

    Grace Wanjiru

    Change Manager

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    Practical Skills I Use Every Week

    "As an HR business partner, this gave me a proper method for the people side of change. The stakeholder and resistance tools are things I use every week now during our restructuring. The trainer explained each model with real examples."

    Brian Otieno

    HR Business Partner

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    A Clear Step into a Change Career

    "I moved from project delivery into a change role after this course. Learning Lewin, Bridges and the CMBoK approach helped me see why my past projects stalled. The mock exams made the Foundation paper feel straightforward."

    Achieng Odhiambo

    Project Manager

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    One Shared Change Language for Our Team

    "We trained a cohort from our transformation office and the impact was immediate. The team now shares one change language for engagement and communication, which has smoothed adoption on our digital programme. Delivery and coordination were excellent."

    Susan Njeri

    Learning and Development Manager, Banking Sector

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    Customised Training That Fit Our Context

    "Invensis Learning delivered a customised onsite programme for our change and HR leads. The trainers tailored the case studies to our telecoms context, and the group is now far more confident planning and embedding change across the business."

    Daniel Kiprono

    Head of HR, Telecommunications Sector

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    We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    It is a globally recognised, two-level qualification covering the models, tools and practices used to manage the people side of organisational change. Foundation validates your knowledge of change concepts, and Practitioner validates your ability to apply them to real scenarios, both grounded in the Change Management Institute's CMBoK.

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised, two-level qualification covering the models, tools and practices used to manage the people side of organisational change. Foundation validates your knowledge of change concepts, and Practitioner validates your ability to apply them to real scenarios, both grounded in the Change Management Institute's CMBoK.

    Who should take this change management course in Kenya?

    It suits change managers, project and programme managers, HR business partners, organisational development practitioners and leaders sponsoring change. In Kenya it is especially valuable for professionals in banking, telecoms, the public sector and NGOs driving digital and organisational transformation.

    Is the change management certification recognised in Kenya?

    Yes. This is an internationally respected qualification recognised in more than 150 countries and valued by employers across Kenya, including banks, telecoms, consulting firms and NGOs that run large change programmes.

    Is the Change Management Foundation and Practitioner qualification worth it?

    Yes. As Kenyan organisations transform rapidly, employers increasingly seek certified change professionals, and these roles command strong salary bands in Nairobi. The credential proves you can make change stick, opening change manager, transformation and OD roles. Talk to a learning advisor to plan your path.

    Do I earn one or two credentials from this programme?

    You earn two. Passing the Foundation exam gives you the Change Management Foundation designation, and passing the Practitioner exam gives you the Change Management Practitioner designation. Both must be passed to hold both credentials.

    Pricing

    How much does change management certification training cost in Kenya?

    Fees vary by delivery format, schedule and whether exam vouchers are bundled, so pricing is available on request. Contact our team for a tailored quote for individual or group training in Kenya.

    What is included in the course fee?

    The fee typically includes CMBoK-aligned courseware, instructor-led sessions, case studies, practice questions, mock exams and learner support. Exam vouchers are commonly included in the package; confirm current inclusions when you enquire.

    Are the exam fees included in the training price?

    Exam vouchers for both the Foundation and Practitioner exams are usually included in the combined package, though this can vary by plan. Ask a learning advisor to confirm what is bundled before you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change teams, HR functions and PMOs. Contact us for a tailored group quote for your organisation in Kenya.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined programme?

    There are two separate exams. The Foundation exam has 50 questions in 40 minutes, closed book, with a 50 percent pass mark (25 out of 50). The Practitioner exam has 5 scenario-based sections worth 16 marks each (80 total) over 2.5 hours, open book, with a 50 percent pass mark (40 out of 80).

    What is the format of the Foundation exam?

    The Foundation exam is closed book with 50 single-answer, multiple-choice questions to complete in 40 minutes. You need 50 percent, that is 25 correct out of 50, to pass. It is usually taken at the end of the Foundation training.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book and scenario based, with 5 sections each worth 16 marks, for a total of 80 marks, over 2.5 hours. You need 50 percent, that is 40 out of 80 marks, to pass. It applies change models to realistic organisational scenarios.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the exam. However, the scenario questions require analysis and judgment, so you cannot simply look up answers. Both deep method knowledge and efficient guide navigation are essential, which our training builds.

    What if I do not pass an exam on the first attempt?

    Resits are available if you do not pass on your first attempt. You can retake the relevant exam, and our trainers provide targeted revision support to help you succeed. Retake policies and any fees are available on request.

    Course Content

    What change management models does the syllabus cover?

    The syllabus covers a broad range of models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    What are the five topic areas covered?

    The five areas are Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at knowledge level and Practitioner at applied level.

    Do I need prior experience to take this course?

    No. Change Management Foundation has no formal prerequisites and is open to all. The Practitioner level requires the Foundation certification first, and the combined programme is designed to take you through both, so beginners are welcome.

    What learning materials are provided?

    You receive CMBoK-aligned courseware, industry case studies, practice questions and mock exams for both levels, plus guidance on open-book exam technique. Materials are designed to prepare you for both the Foundation and Practitioner exams.

    Is the courseware aligned to the latest standard?

    Yes. The training is aligned to the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, along with the official Foundation and Practitioner exam syllabi.

    Enrollment

    What are the prerequisites to enrol?

    There are no prerequisites to enrol in the training. To hold the Practitioner credential you must first pass the Foundation exam, which the combined programme covers, so you can start regardless of your background.

    How do I enrol in the change management course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Contact a learning advisor if you need help choosing a batch.

    What training formats are available in Kenya?

    We offer live online (live virtual) instructor-led training, classroom and onsite training, and customised corporate group training, so you can choose the format that fits your schedule and location in Kenya.

    How long is the training programme?

    The combined Foundation and Practitioner programme is a 40-hour course. It is commonly delivered over five days, though the number of days varies with the daily schedule and delivery format chosen.

    Can I reschedule my batch, and what is the refund policy?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include a money-back guarantee. Refunds and cancellations follow our published policy; reach out to our team for the details that apply to your enrolment.