ITIL 5 Foundation Certification Training in Japan

Built Around the Latest Exam

Master modern digital service management with instructor-led ITIL 5 Foundation training in Japan. Built for IT and business professionals, this PeopleCert-aligned programme covers the ITIL Value System, the product and service lifecycle and the seven guiding principles, and prepares you for the 40-question ITIL 5 (Version 5.0) exam in flexible live virtual and classroom formats.

Flexible

Duration

Live

Mode

Hours

5K+ already enrolled

4.5 (24+ Reviews)

4 enrolled this week

9 viewing right now

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Japan

Starts from

JPY 220000

What Is ITIL 5 Foundation Certification Training in Japan?Your Entry into Digital Service Management

The ITIL Version 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert), and ITIL 5 Foundation certification training in Japan gives IT and business professionals a modern grounding in digital product and service management. ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library, built for the digital era with a stronger focus on value co-creation, the product and service lifecycle and value stream management.

This programme suits service desk analysts, IT operations staff, digital product managers and DevOps or Agile practitioners across Japan who want the current-edition ITSM credential. As Japanese organisations modernise legacy systems ahead of the METI digital cliff, employers increasingly value people who can align technology to business outcomes.

You learn the ITIL Value System, the seven guiding principles and the nine Foundation topic areas, then sit the 40-question ITIL 5 exam through PeopleCert. Start your ITIL 5 journey with Invensis Learning and earn a globally recognised credential.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Japan designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Japan
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Japan

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Japan
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Japan
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in JapanDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites — open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from ITIL 5 CertificationValue for Professionals and Teams in Japan

For Individuals

ITIL 5 Foundation training helps you move from running IT systems to managing digital products and services that create measurable value. The credential suits service desk analysts, IT operations staff, product owners and DevOps or Agile practitioners who want the current ITSM framework. Whether you are new to ITIL or updating from an earlier edition, this training builds the language and practices Japanese employers now expect.

If you want to prove current service management knowledge to employers modernising under DX pressure, ITIL 5 Foundation is a clear step forward. You gain the ITIL Value System, practical guiding principles and a structured, supported path to certification.

Earns a globally recognised, current-edition ITSM credential from AXELOS (PeopleCert)
Positions you for IT service management, incident and service desk roles across Japan
Builds fluency in the ITIL Value System and the seven guiding principles
Helps you connect digital products and services to real business value
Strengthens your standing as Japanese employers modernise legacy systems
Prepares you for the 40-question ITIL 5 exam with structured practice
Supports progression towards higher ITIL 5 qualifications
Adds a transferable qualification recognised in over 200 countries

For Organizations

ITIL 5 group training helps organisations build consistent service management capability by equipping teams with the ITIL Value System and practical guiding principles. It can be delivered for IT operations, service desks or whole DX programmes. For organisations connecting technology to strategy while modernising legacy systems, this training provides a scalable, flexible solution.

If your teams struggle to align digital services with business value, ITIL 5 group training creates a shared service management language. Teams gain a standardised approach to incidents, changes, value streams and continual improvement.

Standardises IT service management practice across teams and business units
Aligns digital products and services with strategy and customer outcomes
Speeds legacy modernisation and DX with a shared service management language
Improves incident, problem and change handling across the organisation
Builds in-house ITIL 5 capability to ease Japan's IT talent shortage
Enables customised, PeopleCert-aligned training for whole teams
Supports value stream mapping to remove waste and improve flow
Delivers flexible live virtual and onsite formats for busy teams

ITIL V5 Foundation Exam Format in JapanWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Japan

The total cost of getting ITIL V5 Foundation certified in Japan includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Japan delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Japan is JPY 220000

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

IT Service Management Careers in JapanWhy ITIL 5 Certification Pays Off

ITIL is the world's most widely adopted IT service management framework, and ITIL 5 Foundation has quickly become a marker of current-edition ITSM knowledge across Japan. As enterprises race to modernise legacy systems ahead of the METI digital cliff and close a widening talent gap, employers in IT services, finance, manufacturing and the public sector are hiring certified service management professionals. Demand runs from service desk analyst up to IT service manager and IT operations manager, and here is what the market shows right now.

¥9.5M

Average IT Service Manager salary, Japan

per year, SalaryExpert 2026

¥14.6M

IT Operations Manager, Tokyo

average, SalaryExpert 2026

790,000

Projected IT talent shortfall by 2030

METI, Japan

~11%

ITIL certified pay premium

industry estimate, verify

SECTORS HIRING

—IT Services and Systems Integrators (SIer)
—Banking, Financial Services and Fintech
—Manufacturing and Automotive
—Telecommunications
—Government and Public Sector
—E-commerce, Retail and Healthcare

GROWTH TRENDS

—METI 2025 digital cliff pushing urgent legacy modernisation
—Projected shortfall of up to 790,000 IT professionals by 2030
—DX, cloud and cybersecurity investment across enterprises
—ServiceNow and ITSM tooling adoption raising ITIL demand
—Ageing workforce widening the digital skills gap
—Shift from IT service management to digital product management

Sources: SalaryExpert, Glassdoor, PayScale, Robert Half (Japan) 2026; METI (2025 digital cliff and IT talent shortage).

Designation

ITIL Version 5 Foundation Certified Professionals in Japan : Salary Insights and Trends

Hiring Companies in Japan

¥4000K

Min

¥5800K

Average

¥8100K

Max

Glassdoor · SalaryExpert (Japan) 2026

FujitsuNTT DataNECAccenture

Source: Fujitsu · NTT Data · NEC · Accenture Japan

Industry Forces Driving ITIL 5 Demand in Japan

The 2025 Digital Cliff

METI warns Japan could lose up to 12 trillion yen a year if legacy systems block DX. Service management skills are central to modernising these systems safely.

ITIL 5 builds modern service management skills

Legacy Systems Everywhere

Around 80% of Japanese firms still run systems over 20 years old. ITIL 5 practices help teams retire, rebuild and operate digital services without disruption.

ITIL 5 builds lifecycle and continual improvement skills

Widening IT Talent Gap

METI projects a shortfall of up to 790,000 IT professionals by 2030. Certified ITSM talent is scarce, making ITIL 5 holders stand out to employers.

ITIL 5 makes certified professionals stand out

DX and Cloud Acceleration

Enterprises are investing in cloud, AI and cybersecurity. ITIL 5 value streams and continual improvement help teams deliver these changes reliably.

ITIL 5 builds value stream and delivery skills

Rising ITSM Tooling Adoption

ServiceNow and similar platforms are spreading across Japanese IT. Employers want people who understand the ITIL practices these tools automate.

ITIL 5 explains the practices tools automate

From IT Services to Digital Products

ITIL 5 shifts the focus from IT services to digital product and service management, matching how Japanese organisations now build and run technology.

ITIL 5 covers digital product and service management

Sources: METI (2025 digital cliff, legacy modernisation, IT talent shortage); Robert Half, Japan Dev (Japan) 2026.

ITIL 5 Foundation is more than a certificate. It is your route into modern IT service management in Japan. Join professionals who turn legacy modernisation and DX into real business value. Start today.

Your Japan Career Transformation

Where You Stand Today,

And Where ITIL 5 Certification Takes You

Japan's IT sector is modernising fast under DX pressure and a shrinking talent pool, and employers increasingly separate professionals who know the current ITIL framework from those who do not. Here is which side of that line you want to be on.

Today

Pay capped in a support role with limited leverage to negotiate

After ITIL 5

IT service manager roles in Japan average around ¥9.5M, with operations leads higher

Today

Pay capped in a support role with limited leverage to negotiate

Today

Passed over for roles that ask for current ITIL knowledge

After ITIL 5

Eligible for ITSM roles across IT services, finance and manufacturing

Today

Passed over for roles that ask for current ITIL knowledge

Today

Confident operating systems, but not framing their value

After ITIL 5

Able to map value streams and drive continual improvement at work

Today

Confident operating systems, but not framing their value

You earn your ITIL 5 Foundation

Before

Service management skills based on an older edition or ad hoc practice

Now you have

A current ITIL 5 (Version 5.0) credential recognised by employers worldwide

Before

Service management skills based on an older edition or ad hoc practice

Before

Stuck in reactive service desk or support work

Now you have

A clear route into IT service management and operations roles

Before

Stuck in reactive service desk or support work

Before

Focused on tickets, not on business value

Now you have

Fluency in the ITIL Value System, guiding principles and value streams

Before

Focused on tickets, not on business value

Before

Recognition fades when you change employer or sector

Now you have

A globally portable credential valued across Japan and beyond

Before

Recognition fades when you change employer or sector

"The gap between running IT systems and managing digital services is a current, recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: SalaryExpert, Glassdoor, PayScale (Japan) 2026; METI.

How to Get ITIL V5 Founfdation Certified in JapanStep-by-Step Certification Process

The ITIL V5 Foundation certification path in Japan is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 5

Earn Your ITIL V5 Foundation Certificate

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

100% Secure and Safe download

Skills You Will Build with ITIL 5For Modern IT Service Management

In ITIL 5 Foundation training you will learn how to manage digital products and services across their lifecycle using the ITIL Value System. By the end you can apply the seven guiding principles, map value streams and drive continual improvement in real IT environments.

Digital Product and Service Management

Understand what sets digital products and services apart, how value is created, and how the product and service lifecycle keeps that value flowing in modern IT environments.

The ITIL Value System

See how guiding principles, governance, value chain activities, management practices and continual improvement combine into one system that co-creates value for stakeholders.

The Seven Guiding Principles

Apply Focus on value, Start where you are, Progress iteratively with feedback, Collaborate and promote visibility, Think and work holistically, Keep it simple and practical, and Optimise and automate to real decisions.

The Four Dimensions

Balance Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers for a holistic view of every product and service.

ITIL Management Practices

Explore how practices such as incident management, problem management, change enablement and the service desk give teams consistent, effective ways of working that adapt to context.

Value Stream Mapping and Management

Learn to map value streams, spot waste, improve flow and use metrics to raise delivery performance and outcomes across digital products and services.

Who Should TakeITIL V5 Foundation Certification Training in Japan?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Untitled

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Untitled

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

JPY 220000

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Untitled

ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Untitled

Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

Untitled

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Untitled

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Untitled

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis LearningFor Your ITIL 5 Training in Japan?

As a leading ITIL Version 5 Foundation training company in Japan, Invensis Learning is a PeopleCert Accredited Training Organisation delivering ITIL 5 Foundation training to individuals and teams across Japan. Our programmes combine PeopleCert-accredited trainers, ITIL 5-aligned courseware, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

PeopleCert Accredited Training Organisation with ITIL 5-aligned courseware
PeopleCert-accredited trainers with real IT service management experience
Flexible live virtual, classroom and self-paced learning formats
Practice questions and mock exams mapped to the ITIL 5 exam
Dedicated learner support before, during and after training
Customised corporate training for teams across Japan
ISO 9001:2015 quality and ISO 27001:2022 information security certified
Trusted by professionals and organisations across many industries

4.7/5

Rated by Learners Worldwide

500+

Corporate Clients

15+

Years of Training Excellence

24/7

Learner Support

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in JapanAll our classroom training is now available online at your convenience

ITIL Version 5 Foundation in Japan

Halekulani Okinawa,1967-1 Nakama, Onna Kunigami District, Okinawa 904-0401, Japan

ITIL Version 5 Foundation in Japan

Aman Tokyo, The Otemachi Tower, 1 Chome-5-6 Ōtemachi, Chiyoda City, Tokyo 100-0004, Japan

ITIL Version 5 Foundation in Japan

Halekulani Okinawa,1967-1 Nakama, Onna Kunigami District, Okinawa 904-0401, Japan

ITIL Version 5 Foundation in Japan

Aman Tokyo, The Otemachi Tower, 1 Chome-5-6 Ōtemachi, Chiyoda City, Tokyo 100-0004, Japan

Corporate ITIL 5 TrainingFor Teams in Japan

Untitled

Suitable for small, medium and large IT teams
Customised schedules aligned to your team's availability
Delivery through onsite, live virtual, hybrid or blended formats
PeopleCert-accredited trainers with ITSM and industry experience
Role-based, industry-relevant examples for better workplace use
Dedicated coordination and support for corporate programmes
Scalable delivery for teams across Japan and global locations

What Our Learners Say

Untitled

The Guiding Principles Finally Clicked

"The training made the ITIL Value System and guiding principles click for me. I now frame service desk work around value and outcomes, and the mock exams meant I walked into the ITIL 5 exam feeling ready."

Kenji Tanaka

Untitled

0/0

Clear, Practical and Job-Ready

"Coming from a support background, the product and service lifecycle content gave me a much clearer view of how our services create value. The trainer used real IT examples that mapped straight to my daily work."

Yuki Sato

Untitled

0/0

Value Stream Mapping I Could Use at Once

"Value stream mapping was the highlight for me. I could immediately use it to spot delays in our incident handling. The live virtual format fit around my shifts, and the practice questions were well aligned to the exam."

Aiko Yamamoto

Untitled

0/0

A Shared Language Across the Team

"We trained our service management team on ITIL 5 to standardise practice across the group. The shared language on incidents, changes and value streams has already improved how the team works together during our modernisation programme."

Hiroshi Nakamura

Untitled

0/0

Reliable Partner for Team Upskilling

"As an L&D lead in financial services, I needed a provider that could deliver current ITSM training at scale. The scheduling was flexible, the courseware was PeopleCert-aligned, and our staff passed at a strong rate."

Mei Kobayashi

Untitled

0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

Enquire with us now

Drop us a query and our learning consultant will reach out to you shortly

Get Course Details & Pricing

Fill out this form and we will respond quickly.

We also deliver ITIL Version 5 Foundation Certification Trainingacross multiple cities

Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

Tokyo Kobe Kyoto Yokohama

Explore Our Other Course Categories

Agile Certification Training Courses

Project Management Certification Training Courses

IT Service Management Certification Training Courses

Quality Management Certification Courses

DevOps Certification Training Courses

IT Governance Certification Training Courses

Other Related Courses

Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces the core concepts of digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value.

General

What is the ITIL 5 Foundation certification?

Is ITIL 5 Foundation worth it for professionals in Japan?

Yes. As Japanese firms modernise legacy systems ahead of the METI digital cliff and face a shortfall of up to 790,000 IT professionals by 2030, current ITSM knowledge is in demand. ITIL-certified professionals report around an 11% pay premium, and the credential opens service management and operations roles.

How is ITIL 5 different from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, the product and service lifecycle as a core structure, dedicated Value Stream Mapping and Management, an updated ITIL Value System, and a stronger digital-era orientation.

Do I need any prerequisites for ITIL 5 Foundation?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge. It is designed as an accessible entry point for both IT and business professionals.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation is valid for three years. To maintain it, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. Verify current renewal options at peoplecert.org.

Is ITIL 5 Foundation recognised internationally?

Yes. ITIL is the world's most widely adopted IT service management framework, and ITIL 5 Foundation is recognised by employers globally. PeopleCert operates in over 200 countries, so the credential travels well beyond Japan.

Pricing

What is included in the ITIL 5 Foundation course fee?

The training fee typically includes ITIL 5-aligned courseware, practice questions, full mock exams, trainer-led sessions and learner support. An exam voucher is often bundled in accredited packages. Request a quote to confirm what is included in your plan.

How much does ITIL 5 Foundation training cost in Japan?

Pricing is available on request and varies by format, such as live virtual, classroom or corporate group training. Talk to a learning advisor for current fees and upcoming batches in Japan.

Is the PeopleCert exam fee included in the training price?

The PeopleCert exam fee varies by region and purchasing channel, and is often bundled with accredited training as a combined package. Ask our team whether the exam voucher is included in your chosen plan.

Do you offer corporate or group discounts in Japan?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desks and DX teams. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam is closed book with single-answer multiple-choice questions, based on the ITIL 5 (Version 5.0) syllabus from AXELOS (PeopleCert). It tests knowledge and comprehension across the nine Foundation topic areas.

How many questions are on the exam and how long is it?

The ITIL 5 Foundation exam has 40 questions and lasts 60 minutes (1 hour). It is a closed-book, single-answer multiple-choice test.

What is the passing score for ITIL 5 Foundation?

The passing score is 65%. You need to answer at least 26 of the 40 questions correctly to pass, so aim for broad understanding across all nine topic areas.

Where can I take the ITIL 5 Foundation exam in Japan?

You can sit the exam online through PeopleCert's OnVUE proctored system, available 24/7, or at a PeopleCert authorised test centre. It is usually arranged as part of your training and exam package.

What if I do not pass the exam on the first attempt?

Our practice questions, mock exams and trainer guidance are built to support a first-attempt pass. If you need to resit, PeopleCert's re-sit policy applies. Ask our team about retake support before you book.

Course Content

What topics does the ITIL 5 Foundation training cover?

Training covers the nine topic areas: Digital Product and Service Management Concepts, Value Co-creation, the Dimensions of Product and Service Management, the ITIL Value System, the Guiding Principles, the Product and Service Lifecycle, ITIL's Management Practices, Continual Improvement, and Value Stream Mapping and Management.

Can a beginner take ITIL 5 Foundation?

Yes. ITIL 5 Foundation has no prerequisites and no prior ITIL knowledge is required. The training starts from the core concepts, so it suits IT and business professionals who are new to service management.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full-length mock exams mapped to the 40-question, 60-minute exam format, helping you find weak areas and build exam readiness.

Is the courseware aligned to the latest ITIL version?

Yes. The courseware is aligned to the current ITIL 5 (Version 5.0) syllabus published by AXELOS (PeopleCert), the fifth iteration of the ITIL framework.

What are the ITIL guiding principles covered in the course?

The course covers all seven guiding principles: Focus on value, Start where you are, Progress iteratively with feedback, Collaborate and promote visibility, Think and work holistically, Keep it simple and practical, and Optimise and automate.

Enrollment

How soon can I start and how do I enrol?

You can enrol online in a few steps and join an upcoming batch. Choose your format, complete payment, and you will receive access to schedules, courseware and resources. Talk to a learning advisor to see the next dates in Japan.

What training formats are available in Japan?

We offer online (live virtual) instructor-led training, classroom sessions, self-paced e-learning and customised corporate group training, so you can pick the format that fits your schedule.

Who should take ITIL 5 Foundation training?

It suits service desk analysts, IT operations staff, digital product managers, and DevOps, Agile or SRE practitioners, plus business professionals who work with digital service teams and want the current ITSM framework.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training twice. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

ITIL V5 Foundation Exam Format in JapanWhat to expect on exam day

Exam Component

Details

Exam Name

ITIL V5 Foundation

Conducted By

PeopleCert

Exam Duration

60 minutes

Number of Questions

40 multiple-choice questions

Passing Score

65% (26 of 40 correct)

Exam Format

Multiple-choice, closed book; online proctored or test center

Testing Basis

ITIL V5 Foundation syllabus

Testing Format

PeopleCert online proctored or test center

Book

Closed book

Certificate Validity

3 years; renew via PeopleCert CPD or re-exam

IT Service Management Careers in JapanWhy ITIL 5 Certification Pays Off

ITIL 5 Foundation Certification Training in Japan

What Is ITIL 5 Foundation Certification Training in Japan?UntitledYour Entry into Digital Service Management

What Is ITIL 5 Foundation Certification Training in Japan?Your Entry into Digital Service Management

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in JapanDo You Qualify for the ITIL V5 Foundation Exam?

What You Gain from ITIL 5 CertificationValue for Professionals and Teams in Japan

ITIL V5 Foundation Exam Format in JapanWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Japan

IT Service Management Careers in JapanWhy ITIL 5 Certification Pays Off

SECTORS HIRING

GROWTH TRENDS

Industry Forces Driving ITIL 5 Demand in Japan

The 2025 Digital Cliff

Legacy Systems Everywhere

Widening IT Talent Gap

DX and Cloud Acceleration

Rising ITSM Tooling Adoption

From IT Services to Digital Products

Where You Stand Today,

And Where ITIL 5 Certification Takes You

How to Get ITIL V5 Founfdation Certified in JapanStep-by-Step Certification Process

Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

Step 2: Complete the Accredited Training

Step 3: Schedule Your Exam

Step 4: Sit the ITIL V5 Foundation Exam

Step 5: Earn Your ITIL V5 Foundation Certificate

Step 6: Maintain and Progress Your Certification

Enrol in the 2-Day ITIL V5 Foundation Course

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Complete the Accredited Training

Schedule Your Exam

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Maintain and Progress Your Certification

Module 1: Key ITIL Terms & Definitions

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

Skills You Will Build with ITIL 5For Modern IT Service Management

Digital Product and Service Management

The ITIL Value System

The Seven Guiding Principles

The Four Dimensions

ITIL Management Practices

Value Stream Mapping and Management

Who Should TakeITIL V5 Foundation Certification Training in Japan?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Live Virtual Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Classroom Training

Why Choose Invensis LearningFor Your ITIL 5 Training in Japan?

ITIL Version 5 Foundation Training Locations in JapanAll our classroom training is now available online at your convenience

Corporate ITIL 5 TrainingFor Teams in Japan

What Our Learners Say

Enquire with us now

Get Course Details & Pricing

We also deliver ITIL Version 5 Foundation Certification Trainingacross multiple cities

Explore Our Other Course Categories

Other Related Courses

ITIL Version 5 Foundation

VeriSM™ Foundation

ITIL 4 Foundation

ITIL (Version 5) Foundation Bridge

SIAM Foundation

SIAM Professional

ITIL Version 5 Foundation

VeriSM™ Foundation

ITIL 4 Foundation