Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Route into Multi-Supplier Governance

    The EXIN SIAM Foundation certification (SIAM-F) is the entry-level credential in Service Integration and Management, and this SIAM Foundation certification training in Japan prepares IT professionals to govern services delivered by multiple suppliers. Awarded by EXIN, it validates your grasp of SIAM concepts, roles, processes and governance across complex multi-sourcing environments. As Japanese enterprises run growing ecosystems of system integrators and cloud providers, employers increasingly want people who can coordinate suppliers and own end-to-end service quality. SIAM-F gives you that vocabulary and structure, mapped to the SIAM Body of Knowledge (SIAM BoK) published by Scopism and the EXIN SIAM Foundation Examination Specification. The course suits service desk, incident, problem and supplier managers, and anyone moving into a service integrator role. You prepare for the closed-book, 40-question, 60-minute exam with a 65% pass mark, earn a lifetime credential, and take a clear, supported step towards service integration leadership with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Japan, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Route into Multi-Supplier Governance

    The EXIN SIAM Foundation certification (SIAM-F) is the entry-level credential in Service Integration and Management, and this SIAM Foundation certification training in Japan prepares IT professionals to govern services delivered by multiple suppliers. Awarded by EXIN, it validates your grasp of SIAM concepts, roles, processes and governance across complex multi-sourcing environments.

    As Japanese enterprises run growing ecosystems of system integrators and cloud providers, employers increasingly want people who can coordinate suppliers and own end-to-end service quality. SIAM-F gives you that vocabulary and structure, mapped to the SIAM Body of Knowledge (SIAM BoK) published by Scopism and the EXIN SIAM Foundation Examination Specification.

    The course suits service desk, incident, problem and supplier managers, and anyone moving into a service integrator role. You prepare for the closed-book, 40-question, 60-minute exam with a 65% pass mark, earn a lifetime credential, and take a clear, supported step towards service integration leadership with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Japan, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in Japan designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in Japan by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Japan

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in Japan
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Japan
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in JapanDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    The Payoff of Becoming SIAM CertifiedSkills Employers Value

    For Individuals

    For Individuals

    SIAM Foundation certification helps IT service management professionals prove they can govern multi-supplier environments, a capability Japanese employers increasingly ask for. The credential suits service desk, incident, problem and supplier managers who want to move into service integration roles. Whether you support a single provider today or coordinate several system integrators, SIAM-F gives you the structure, roles and governance language to manage end-to-end service delivery.

    If you want a globally recognised, lifetime credential that sets you apart in Japan's competitive IT talent market, SIAM Foundation is a clear next step. You gain multi-supplier governance knowledge and a supported path from learning to the EXIN exam.

    • Validates multi-supplier governance knowledge that Japanese IT employers increasingly seek
    • Positions you for service integrator, service delivery and supplier manager roles
    • Builds command of SIAM structures, roles, processes and the three-layer model
    • Complements the ITIL and ITSM skills you may already hold
    • Delivers a globally recognised EXIN credential valid for lifetime
    • Strengthens your ability to own end-to-end service quality across vendors
    • Prepares you for the 40-question EXIN SIAM Foundation exam with confidence
    • Opens a path towards the advanced EXIN SIAM Professional credential
    For Organizations

    For Organizations

    SIAM Foundation group training helps organisations build a shared approach to governing multiple IT service providers. It equips service management, sourcing and PMO teams with a common vocabulary for multi-supplier coordination. For Japanese enterprises integrating system integrators, cloud vendors and managed service providers, the training creates consistent governance across teams and business units.

    If your organisation struggles with vendor finger-pointing and unclear accountability, SIAM Foundation training gives your teams a structured, end-to-end service integration model that improves quality and control.

    • Builds consistent multi-supplier governance across service and sourcing teams
    • Reduces vendor finger-pointing by clarifying roles and accountability
    • Improves end-to-end service quality across a multi-vendor ecosystem
    • Aligns internal teams around a shared SIAM vocabulary and model
    • Supports smoother onboarding and offboarding of service providers
    • Enables customised, role-based training for teams across Japan
    • Standardises service integration practice across business units
    • Strengthens in-house capability to manage system integrators and cloud vendors

    SIAM Foundation Exam Format in JapanWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in Japan

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in Japan is JPY 191200

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Careers and Demand Across JapanWhere the Credential Takes You

    SIAM Foundation is becoming a recognised marker of multi-supplier governance capability across Japan, valued by system integrators, financial institutions, telecoms and manufacturers that run large, multi-vendor IT ecosystems. As enterprises modernise legacy systems and coordinate more suppliers, professionals who can integrate services end to end are in growing demand, from service desk and incident roles up to service integration and ITSM leadership. Here is what the market is telling us right now.

    US$74.9bn

    Japan IT services market

    2026 estimate, Mordor Intelligence

    78%

    Large enterprises running 4+ IT suppliers

    2025, industry research

    ¥11.9M

    Average IT manager salary, Japan

    Tokyo, Glassdoor 2026

    41%

    Rise in IT outsourcing driving SIAM

    2024, SIAM market report

    SECTORS HIRING

    • —IT Services and System Integration
    • —Banking, Financial Services and Insurance
    • —Telecommunications
    • —Manufacturing and Automotive
    • —Government and Public Sector
    • —Managed Service Providers and Consulting

    GROWTH TRENDS

    • —Japan IT services market growing at double-digit CAGR through 2031
    • —Most large enterprises now run four or more IT suppliers
    • —Rapid cloud migration and legacy modernisation multiplying vendors
    • —Acute IT talent shortage lifting demand for governance skills
    • —Public-sector digitalisation driving multi-vendor programmes
    • —AI-based service orchestration reshaping SIAM operations

    Sources: Mordor Intelligence, Statista (Japan IT services and outsourcing); Glassdoor, PayScale, Robert Half (Japan) 2026; SIAM market report 2024.

    Why SIAM Skills Are in Demand Across Japan

    Multi-Supplier Sprawl

    Most large Japanese enterprises now run four or more IT suppliers, yet many lack an integration layer to coordinate them, the exact gap SIAM Foundation is built to close.

    SIAM builds the governance layer this needs

    Legacy Modernisation Pressure

    As firms modernise legacy systems and migrate to the cloud, work spreads across more vendors, demanding structured, end-to-end service integration rather than tower-by-tower management.

    SIAM builds cross-vendor coordination skills

    IT Talent Shortage

    Japan's acute IT skills shortage means professionals who can govern suppliers and own service quality are scarce and valued, and a recognised SIAM credential helps you stand out.

    SIAM makes governance skills stand out

    Vendor Accountability Gaps

    When several providers share a service, finger-pointing and unclear ownership stall resolution. SIAM defines the roles, layers and processes that restore end-to-end accountability.

    SIAM clarifies roles and accountability

    Public-Sector Digitalisation

    National programmes such as My Number and government cloud migrations run across many suppliers, needing portfolio-grade governance and coordination that SIAM practitioners provide.

    SIAM supports multi-vendor programme governance

    AI Service Orchestration

    AI-based orchestration and automation are spreading across enterprise service platforms, raising the need for integrated tooling and data standards that sit at the heart of SIAM practice.

    SIAM frames tooling and data integration

    Sources: Mordor Intelligence, Statista (Japan IT services and outsourcing); SIAM market report 2024; Robert Half (Japan) 2026.

    SIAM Foundation is more than a credential. It is a way to stand out as the professional who can integrate a supplier ecosystem and own end-to-end service. Start your journey today.

    Your Japan Career Transformation

    How SIAM Foundation Changes Your Career Standing

    Before and After

    Japan's IT services market is expanding fast as enterprises modernise and coordinate more suppliers, and employers increasingly separate certified service integrators from generalist IT staff. Here is which side of that line you want to be on.

    Today

    Salary capped with little leverage in Japan's IT market

    After SIAM-F

    Service delivery and integration roles reaching well above the IT-manager average

    Today

    Passed over for roles that list SIAM or ITSM governance

    After SIAM-F

    Eligible for service integrator and ITSM leadership roles across sectors

    Today

    Confident in operations, but employers want multi-vendor governance

    After SIAM-F

    Fluent in integrating suppliers and owning end-to-end service

    You earn your SIAM-F

    Before

    Service quality depends on informal vendor relationships

    Now you have

    A structured SIAM model for governing multiple suppliers

    Before

    Stuck in single-provider or single-tower support

    Now you have

    A clear route into service integrator and SIAM roles

    Before

    Limited language for multi-supplier accountability

    Now you have

    The governance vocabulary employers ask for: roles, layers and processes

    Before

    Recognition limited to your current employer

    Now you have

    A globally recognised EXIN credential valid for lifetime

    "The gap between running a service desk and integrating a supplier ecosystem is increasingly a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Glassdoor, PayScale, Robert Half (Japan) 2026.

    How to Get SIAM Foundation Certified in JapanStep-by-Step Certification Process

    The SIAM Foundation certification path in Japan is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

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    The SIAM Capabilities You Will MasterAcross All Seven Exam Topics

    You will learn to govern multi-supplier IT services end to end, mapped to the seven EXIN SIAM Foundation examination topic areas. By the end you can describe the SIAM ecosystem, roles, processes and practices, and sit the 40-question exam with confidence.

    Understand the SIAM Ecosystem

    Explain what SIAM is, why it exists, and how the customer organisation, service integrator and service provider layers work together in a complex multi-supplier environment.

    Plan a SIAM Implementation

    Walk through the SIAM roadmap from discovery and strategy to run and improve, and compare the four service integrator sourcing models: internal, external, hybrid and lead supplier.

    Map SIAM Roles and Responsibilities

    Identify the roles across all three layers, including the SIAM manager, service owner, process owner and supplier relationship manager, and how they collaborate across organisational boundaries.

    Apply SIAM Management Practices

    Use collaboration, tooling and data integration, performance management, supplier management and governance practices to coordinate multiple providers effectively.

    Integrate ITSM Processes Across Suppliers

    Coordinate incident, problem, change, release and service level management end to end across a multi-supplier ecosystem, and aggregate component performance into end-to-end reporting.

    Navigate Challenges and Related Frameworks

    Recognise cultural, governance and commercial risks in SIAM, and see how it aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Who Should TakeSIAM Certification Training in Japan?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    JPY 191200

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Japan seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    JPY 191200

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for SIAM in JapanAccredited, Practical and Learner-First

    Invensis Learning delivers structured EXIN SIAM Foundation training for professionals and organisations building multi-supplier governance capability. Our programmes combine experienced ITSM trainers, flexible delivery, courseware aligned to the EXIN examination specification, and dedicated learner support. Whether you enrol as an individual or plan corporate training for your team in Japan, we provide a professional experience focused on practical understanding, exam readiness and real-world application.

    • EXIN Accredited Training Partner delivering official SIAM Foundation courseware
    • Experienced ITSM and SIAM practitioners as trainers
    • Flexible formats: online (live virtual), classroom and corporate group training
    • Structured courseware aligned to the EXIN examination specification
    • Practice questions and mock exams mapped to the SIAM Foundation exam
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and enterprises across Japan and worldwide

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in JapanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Japan

    Halekulani Okinawa,1967-1 Nakama, Onna Kunigami District, Okinawa 904-0401, Japan

    SIAM Foundation Training Location in Japan

    Aman Tokyo, The Otemachi Tower, 1 Chome-5-6 ÅŒtemachi, Chiyoda City, Tokyo 100-0004, Japan

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    Corporate SIAM Foundation TrainingFor Teams Across Japan

    Untitled

    • Suitable for small, medium and large teams
    • Customised schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced SIAM and ITSM trainers with real multi-supplier expertise
    • Role-based examples drawn from multi-vendor IT environments
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Japan and global locations

    Leading Organisations

    NTT DataFujitsuNECHitachiRakutenSoftBank

    What Our Learners Say

    Untitled

    The Model That Made My Job Make Sense

    "The SIAM Foundation course finally gave me the vocabulary to describe what I do every day, coordinating three service providers. The three-layer model and roles content clicked immediately, and I passed the exam on my first sitting."

    Kenji Tanaka

    IT Service Delivery Manager

    Untitled

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    Practical and Exam-Ready

    "As an incident manager working across multiple vendors, the process integration topics were exactly what I needed. The trainer used real multi-supplier examples, and the mock questions matched the exam closely."

    Yuki Sato

    Incident Manager, IT Services

    Untitled

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    A Strong Step up from ITIL

    "I came in with an ITIL background and SIAM Foundation built on it perfectly. The supplier management and governance practices are already helping me handle vendor relationships more confidently."

    Haruto Suzuki

    IT Supplier Manager

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    A Shared Language for Our Vendor Teams

    "We trained a cross-functional team ahead of a large multi-vendor transition. The shared SIAM language reduced friction between our internal teams and providers, and the sessions were tailored to our sourcing model."

    Aiko Yamamoto

    Learning and Development Manager, IT Consulting

    Untitled

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    Flexible, Practical Corporate Delivery

    "Invensis Learning delivered corporate SIAM Foundation training for our service management group. Scheduling was flexible around our operations, and the practical focus meant the team could apply the governance concepts straight away."

    Daisuke Nakamura

    Head of IT Operations, Financial Services

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    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Foundation (SIAM-F) is the entry-level credential in Service Integration and Management, validating your understanding of the concepts, roles, processes and governance used to manage services across multiple suppliers. It is awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism.

    General

    What is the EXIN SIAM Foundation certification?

    EXIN SIAM Foundation (SIAM-F) is the entry-level credential in Service Integration and Management, validating your understanding of the concepts, roles, processes and governance used to manage services across multiple suppliers. It is awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism.

    Who should take SIAM Foundation training in Japan?

    The course suits IT service management professionals in Japan who work in or with multi-supplier environments, including service desk, incident, problem, change and supplier managers, sourcing specialists, and anyone moving into a service integrator role.

    Is SIAM Foundation worth it for IT professionals in Japan?

    Yes. As Japanese enterprises run growing supplier ecosystems and modernise legacy systems, employers increasingly need people who can govern multiple vendors. SIAM-F gives you that vocabulary and a globally recognised EXIN credential that helps you stand out.

    Do I need ITIL before taking SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic ITSM concepts, such as from ITIL Foundation, is helpful but not required, and the training covers what you need from the ground up.

    How long is the SIAM Foundation certification valid?

    The EXIN SIAM Foundation certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you pass.

    Pricing

    How much does SIAM Foundation training cost in Japan?

    Training fees vary by format, whether live online or corporate group delivery, and are available on request. Contact a learning advisor for current pricing in your preferred format and to request a quote.

    What is included in the SIAM Foundation course fee?

    The training fee typically includes EXIN-aligned courseware, instructor-led sessions, practice questions and mock exams mapped to the SIAM Foundation exam, and learner support. Confirm the exact inclusions and any exam bundle when you enquire.

    Is the EXIN exam fee included in the training price?

    It depends on the package. The EXIN exam is often bundled with accredited training, but pricing varies by region and channel. Ask us whether your plan includes the exam voucher, or request a quote for a training and exam bundle.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management, sourcing and PMO teams. Contact us for a tailored group quote for your organisation in Japan.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with single-answer multiple-choice questions drawn from the EXIN examination specification and the Scopism SIAM Body of Knowledge. It covers seven topic areas spanning SIAM concepts, roles, processes, practices and challenges.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions and a duration of 60 minutes (one hour). It is closed book and delivered in a single-answer format.

    What is the passing score for the SIAM Foundation exam?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. The training and practice materials are designed to help you reach that standard with confidence.

    Where can I take the EXIN SIAM Foundation exam?

    You can sit the exam online through EXIN's proctored exam system or at an EXIN accredited testing location. It is usually arranged through an accredited training provider as part of a training and exam bundle.

    What if I do not pass on the first attempt?

    You can resit the exam by purchasing another voucher, and our practice questions and mock exams help you prepare thoroughly beforehand. Confirm the current EXIN resit policy and fees when you register.

    Course Content

    What topics does the SIAM Foundation course cover?

    The course covers the seven EXIN examination topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and how SIAM relates to other frameworks such as ITIL and COBIT.

    Can a beginner take this course?

    Yes. SIAM Foundation is an entry-level credential with no formal prerequisites. The training introduces every concept from first principles, so beginners and experienced ITSM professionals alike can follow it comfortably.

    What learning materials are provided?

    You receive EXIN-aligned courseware, references to the SIAM Body of Knowledge, practice questions and mock exams mapped to the exam, and topic summaries to support revision across the seven topic areas.

    Is the courseware aligned to the latest EXIN specification?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, so you study exactly what the exam assesses.

    Will I get a certificate of completion?

    Yes. You receive a course completion certificate after finishing the training. Passing the separate EXIN exam then earns you the official EXIN SIAM Foundation certificate and digital badge.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start SIAM Foundation training?

    New batches run regularly across live online and corporate formats. See upcoming schedules or speak with a learning advisor to find the next available start date that suits you.

    Can I reschedule my batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.