Change Management Certification Training in Croatia

From Study to Certified

Master the people and culture side of organisational change and earn two globally respected credentials. This instructor-led programme prepares professionals across Croatia for both the Change Management Foundation and Practitioner exams, with live virtual and in-house delivery that fits a working schedule.

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Hours

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Want to Train Your Team?

Get Change Management Certified and Lead Change in Croatia

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EUR 1250

What Is the Change Management Foundation and Practitioner Certification?Your Route into Leading Change

The Change Management Foundation and Practitioner Certification (CM-F&P) is a two-level qualification that validates your ability to lead the people and culture side of organisational change. Foundation confirms your understanding of change management concepts, models and theories, while Practitioner proves you can apply them to real organisational scenarios. This Change Management certification training in Croatia prepares you for both exams in one structured, instructor-led programme.

The qualification draws on the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and the current Change Management Practitioner Guide. You study five syllabus areas, from how individuals experience change through to stakeholder engagement, change practice and professional conduct.

As Croatian employers deliver EU-funded digital transformation and restructuring under the national recovery plan, professionals who can guide people through change are increasingly valued. Start your journey with Invensis Learning and move from study to certified with confidence.

Key Highlightsof the Change Management Foundation and Practitioner Training Course

End-to-End Learning and Certification Readiness

Structured Change Management F&P Certification training in Croatia designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Croatia

Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to Change Management F&P
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured Change Management F&P certification program in Croatia
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Croatia
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured learning and Change Management F&P exam prep training in Croatia
Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

Change Management F&P Certification Eligibility in CroatiaDo You Qualify for the Change Management F&P Exam?

Change Management Certification Eligibility Criteria in Croatia: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

Change Management Foundation

There are no prerequisites for the Change Management Foundation examination.
Open to all professionals interested in leading or supporting organizational change.

Change Management Practitioner

You must hold the Change Management Foundation certification before taking the Practitioner exam.
Practical change-management or transformation experience is recommended for the Practitioner level.

What You Gain from Getting Change Management CertifiedBenefits for Your Career and Your Team

For Individuals

Change Management certification training helps you build the practical capability to lead change and prepare for both exams. The programme suits project managers, HR business partners, consultants and leaders who want to manage the human side of change with a recognised method. Whether you are formalising a change role, moving up from project delivery, or supporting transformation in banking, IT, energy or the public sector, this training builds skills employers actively seek.

If you want to lead change with a globally recognised credential, CM-F&P is a clear path forward. You gain proven models, scenario practice and dual-exam preparation that Croatian and international employers value across sectors.

Earns two globally recognised credentials, from Foundation to Practitioner
Validates your ability to lead the people side of organisational change
Positions you for change manager and transformation lead roles in Croatia
Builds command of ADKAR, Kotter, Lewin and McKinsey 7-S models
Strengthens stakeholder engagement and resistance management skills
Improves earning potential in a market short of certified change talent
Provides a transferable qualification respected across Europe
Prepares you fully for both the Foundation and Practitioner exams

For Organizations

Change Management group training helps organisations build in-house capability by equipping teams with structured models and practical skills. The training can be delivered for HR functions, PMOs, transformation offices or leadership groups. For organisations delivering EU-funded change, digitalisation or green transition, this training creates a consistent, scalable approach to leading people through change.

If your organisation struggles to make change stick, group training gives teams a common toolkit for stakeholder engagement, communication and resistance management, so initiatives deliver the outcomes they were funded for.

Builds a shared change management language across your teams
Improves adoption and value realisation on transformation programmes
Reduces resistance and disruption during restructuring and system change
Standardises change practice across departments and business units
Supports leadership development and internal change capability
Enables customised, sector-relevant training for your people
Provides flexible delivery that fits team availability
Prepares staff for both certification levels in one programme

Change Management F&P Exam Format in CroatiaWhat to expect on exam day

The Change Management Foundation and Practitioner exams in Croatia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

Change Management Foundation Exam Format

Exam Component	Details
Exam Format	Online (Multiple choice questions)
Number of Questions	Four Sections, 50 Questions
Exam Duration	40 minutes
Passing Criteria	A score of 50%

Change Management Practitioner Exam Format

Exam Component	Details
Exam Format	Online (Objective testing based on a case study scenario)
Number of Questions	4 Questions (20 Marks each)
Exam Duration	2.5 Hours
Passing Criteria	A score of 50%

Change Management F&P Certification Cost in Croatia

The total cost of getting Change Management F&P certified in Croatia includes the training fee and the certification exam fee.

Training Cost Includes:

5 days of expert-led Change Management Foundation and Practitioner training
Change Management Institute-aligned digital courseware (CMBoK)
Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
Exam-focused guidance designed to improve first-attempt readiness on both papers
The Change Management Foundation and Practitioner training cost in Croatia is EUR 1250

Exam Cost:

Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
Online delivery via the certification body's exam portal
Both Foundation and Practitioner credentials are lifetime valid — no renewal required
Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Where Certification Takes Your Career in CroatiaWhy Get Certified?

Change Management certification has become a clear marker of capability across Croatia, valued by banks, IT and telecom firms, energy utilities and consultancies delivering EU-funded transformation. As organisations digitalise public services and restructure for the green transition, professionals who can lead the people side of change are in growing demand. Roles range from Change Analyst and HR Business Partner to Change Manager and Transformation Lead, and here is what the Croatian market is telling us right now.

EUR 2,232

Project and change manager pay

per month gross, MojaPlaca 2026

EUR 3,792

HR Business Partner, Zagreb

upper quartile monthly, Glassdoor 2026

EUR 6.3bn

EU recovery grants to Croatia

funding transformation, EC 2026

21%+

NPOO funds to digital transition

European Commission, 2026

SECTORS HIRING

—Banking, Financial Services and Insurance
—IT, Software and Telecommunications
—Energy, Utilities and Green Transition
—Government and Public Sector
—Consulting and Professional Services
—Retail, FMCG and Manufacturing

GROWTH TRENDS

—EUR 6.3bn EU recovery plan driving change programmes
—Public administration digitalisation under NPOO
—Banking consolidation and regulatory change
—Net-zero and energy transition reshaping utilities
—Deep project talent pool but scarce certified change managers
—Zagreb pay premium of 20 to 40 per cent for knowledge roles

Sources: MojaPlaca.hr, Glassdoor, SalaryExpert (Croatia) 2026; European Commission and SAFU (NPOO recovery plan).

Designation

Change Management Foundation and Practitioner Certified Professionals in Croatia : Salary Insights and Trends

Hiring Companies in Croatia

EUR18K

Min

EUR26K

Average

EUR36K

Max

MojaPlaca.hr · Glassdoor (Croatia) 2026

InfobipSpanA1 HrvatskaHrvatski Telekom

Source: Infobip · Span · A1 Hrvatska · Hrvatski Telekom

Change Drivers Fuelling Demand for Certified Professionals in Croatia

EU-Funded Transformation at Scale

Croatia is deploying around EUR 6.3 billion in EU recovery grants by mid-2026, with over a fifth earmarked for digital projects. Delivering this change well demands people who can manage adoption, not just budgets.

Certification builds change planning and delivery skills

Digitalising Public Administration

The justice system, digital identity card and a one-stop public services portal are all being rolled out. Each depends on staff adopting new ways of working, the exact gap change management is built to close.

Certification closes the people-side adoption gap

Consolidation Across Banking and Finance

Croatian banks face mergers, regulatory change and core-system upgrades. Employers increasingly hire change managers to guide staff and customers through restructuring with minimal disruption.

Certification builds stakeholder and resistance skills

Green and Energy Transition

Energy and utility leaders such as HEP and INA are reshaping operations for net-zero goals. These programmes require the culture and workforce change that certified practitioners are trained to lead.

Certification builds culture and workforce change skills

Change Saturation and Resistance

Teams juggling several concurrent changes hit saturation, and resistance rises. Professionals who understand ADKAR, transition and stakeholder engagement keep initiatives on track.

Certification builds transition and engagement skills

Scarcity of Certified Change Talent

Croatia has a deep pool of project managers but few formally qualified change managers. A recognised credential helps you stand out to employers competing for transformation skills.

A recognised credential makes you stand out

Sources: European Commission and SAFU (NPOO recovery plan); MojaPlaca.hr, Glassdoor (Croatia) 2026.

Change management is more than a credential. It is the skill that makes transformation stick. Join professionals across Croatia who lead people through change with confidence. Start your journey today.

Your Croatia Career Transformation

Your Career Before and After Certification

The Shift This Programme Delivers

Croatia's employers are running more concurrent change than ever, from EU-funded digitalisation to the green transition, and they increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

Today

Your change work relies on instinct and tenure, not a recognised method

After CM-F&P

You apply proven models like ADKAR, Kotter and Lewin to any change scenario

Today

Your change work relies on instinct and tenure, not a recognised method

Today

Pay is capped and hard to negotiate without a formal credential

After CM-F&P

Change and transformation roles in Croatia command stronger, evidence-backed pay

Today

Pay is capped and hard to negotiate without a formal credential

Today

Overlooked for roles that ask for certified change skills

After CM-F&P

Eligible for change manager and transformation lead roles across sectors

Today

Overlooked for roles that ask for certified change skills

You earn CM-F&P

Before

No formal proof of your change management capability

Now you have

Two globally recognised credentials, from Foundation to Practitioner

Before

No formal proof of your change management capability

Before

Change resistance repeatedly derails your initiatives

Now you have

Structured tools to engage stakeholders and manage resistance

Before

Change resistance repeatedly derails your initiatives

Before

Recognition fades when you change employer or sector

Now you have

A credential respected across Croatia, Europe and beyond

Before

Recognition fades when you change employer or sector

Before

Delivery focused, with little influence on strategy

Now you have

The standing to advise leaders and sponsors on change

Before

Delivery focused, with little influence on strategy

"Delivering projects is no longer enough; organisations now want people who can carry others through change, and they know which credential proves it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: MojaPlaca.hr, Glassdoor, SalaryExpert (Croatia) 2026.

How to Get Change Management F&P Certified in CroatiaStep-by-Step Certification Process

Embark on the road to Change Management certification exam success in Croatia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 1

Eligibility Check

Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 2

Exam Preparation

Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

Step 3

Learn

Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

Step 3

Learn

Step 4

Prepare for the Examinations

Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

Step 4

Prepare for the Examinations

Step 5

Take Exam

Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

Step 5

Take Exam

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Step 4

Exam Results

Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Module 2: Team Change

Understanding the Nature of theme models
Identify leadership issues in Change
Learning how to improve team effectiveness. Also, how individuals affect team dynamics
Learn Tuckman's model of team change and the development changes teams go through

Module 3: Organizational Change

Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
Learn the eight-step model for transforming your organization
Identify the three phases in transition management and distinguish between a planned and transitional change
Understand the process involved when managing Change

Module 4: Leading Change

What is the leader's role in the key organizational metaphors
Learn the role of a leader in Change Management
Identify the leadership focus for the various phases of Change
Learn the Goleman leadership skills and practices

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

Module 2: Team Change

The elements of theories and models about how individuals affect team dynamics
How team members with different MBTI react to one another in teams and their attitudes to change
The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
The contributions and allowable weaknesses of people playing different team roles (Belbin)
How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

Module 3: Organizational Change

The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
Force Field Analysis, examining the driving and resisting forces (Lewin)
Three-step model of organizational change (Lewin)
The factors in the change formula (Beckhard and Harris)
The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
The three phases in managing transition and the distinction between planned change and transition (Bridges)
The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

Module 4: Leading Change

The leader’s role linked to each of the four key organizational metaphors
The description of visionary leadership including
The characteristics of visionary leaders (Bennis)
What leaders really do (Kotter)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie)
Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The characteristics of other theories on leadership approaches
Transformational and transactional leadership (Bass; Bryman)
Story telling leadership (Gardner)
Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
The leadership styles and skills (Goleman)
Leadership styles that get results
Emotional competencies for leaders
The different leadership focus for different phases of change:
Kotter’s recommended actions for the first four change steps in leading change
Learning how to persevere (Kanter)
Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
The importance of self-knowledge and inner resources:
The role of self-knowledge (Bennis)
Characteristics of principle-centered leaders (Covey)
Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

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Change Management Foundation Course Curriculum

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Module 1: Individual Change

Understanding change models
A Behavioral Approach to Change
Cognitive and Psychodynamic Approach to Change
Perspectives about Humanistic Psychology

Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

Change Management Practitioner Course Curriculum

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

Module 1: Individual Change

The defining features of models which describe how people learn:
The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
The perspectives associated with the cognitive approach to change
Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
Techniques for changing beliefs and performance
The perspectives associated with the psychodynamic approach to change
The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
The perspectives associated with the humanistic psychology approach to change
The levels and terms used in the hierarchy of needs (Maslow)
The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
The factors that influence how to manage change in self and others
Propensity for change – five factors (Cameron and Green)
The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
How managers and change agents can help others to change
The theories and models about the nature of teams
What is a group and when is it a team? (Various)
Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
Tuckman’s model of team change and the stages of development that teams go through
Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
How individuals affect team dynamics
MBTI and Teams
Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

It deserves the biggest share of revision time before the exam.

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What You Will Be Able to Do After This CoursePractical Change Capability, Not Just Theory

This Change Management Foundation & Practitioner Certification Course builds practical change capability across both certification levels. By the end, you can diagnose how people and organisations respond to change, plan and deliver interventions that stick, and sit both the Foundation and Practitioner exams with confidence.

Guide Individuals Through Change

You will learn how people experience change and how to move them through it, applying ADKAR and Bridges' Transition Model to diagnose where change stalls and design targeted support that builds motivation and lasts.

Lead Organisational Change

Select and apply the right organisational change model, from Lewin's Unfreeze, Change, Refreeze to Kotter's 8 Steps and the McKinsey 7-S Framework, and diagnose culture as an enabler or barrier using Schein's model.

Engage Stakeholders and Communicate

Map stakeholders with power and interest grids, build an engagement strategy, and design change communications that use Cialdini's principles of influence to reduce resistance and win support.

Plan and Deliver Change Practice

Run a change impact assessment, build a full change management plan covering communication, training, resistance and benefits, and integrate it with project delivery.

Manage Yourself as a Practitioner

Apply emotional intelligence, coaching and ethical judgement to lead change under pressure, and use the CMBoK to guide your professional development as a change manager.

Pass Both Certification Exams

Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock tests, practice questions and guide-navigation technique for both levels.

Who Should TakeChange Management F&P Certification Training in Croatia?

Change Leaders

Change Project Managers

Transformation Managers

Business Change Managers

Operational Line Managers

Project Team Members

HR Representatives

Business Managers

Project and Program Managers

Who Can Take This Certification Training

Change Management F&P Training Optionsfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

Change Management Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Change Management Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

EUR 1250

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Change Management Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Croatia seeking to equip teams with practical change management skills.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Change Management Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Change Management Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

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Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Your Change Management Certification Training Partner in CroatiaExpert-Led, ISO-Certified, Learner-First

Invensis Learning is a trusted training company that helps professionals and organisations across Croatia build genuine change capability and pass both the Foundation and Practitioner exams. Our programmes combine experienced, change-qualified trainers, courseware aligned to the official syllabi and the CMBoK, and flexible delivery that fits a working schedule. Whether you enrol as an individual or train a team, you get structured preparation for both exams, hands-on scenario practice, and dependable support from enquiry to certification.

Experienced trainers qualified in change management practice
Courseware aligned to the official syllabi and the CMBoK
Preparation for both the Foundation and Practitioner exams
Flexible live virtual, classroom and in-house delivery
Mock exams and practice questions for both levels
ISO 9001 and ISO 27001 certified training provider
Dedicated learner support before, during and after training
First-attempt guidance for both certification exams

200K+

Professionals Trained

12M+

Hours of Training Delivered

Flexible Learning Modes

98%

First-Attempt Pass Rate

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Change Management Foundation and Practitioner Training Locations in CroatiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Change Management Foundation and Practitioner Training Location in Croatia

Hotel Westin, 1, Ulica Isidora Kršnjavoga, Local Board "Mimara", City District Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Change Management Foundation and Practitioner Training Location in Croatia

Sheraton Zagreb, 2, Ulica kneza Borne, Local Board "Knez Mislav", City quarter Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Change Management Foundation and Practitioner Training Location in Croatia

Hotel Westin, 1, Ulica Isidora Kršnjavoga, Local Board "Mimara", City District Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Change Management Foundation and Practitioner Training Location in Croatia

Sheraton Zagreb, 2, Ulica kneza Borne, Local Board "Knez Mislav", City quarter Donji grad, Zagreb, City of Zagreb, 10000, Croatia

Corporate Change Training for Croatian TeamsUpskill In-House

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Tailored change management training for your whole team
Live virtual, onsite or hybrid delivery across Croatia
Schedules aligned to your team's availability
Sector-relevant change scenarios and case studies
Preparation for both the Foundation and Practitioner exams
Volume-based pricing and dedicated coordination
Progress tracking and post-training learner support

What Our Change Management Learners Say

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Both Exams Passed, Real Skills Gained

"The programme finally gave me a proper method for the people side of change. Working through ADKAR and Bridges' Transition on real scenarios helped me pass both exams and lead our rollout far more calmly."

Ivana Horvat

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Practical and Immediately Usable

"As an HR business partner I needed a recognised framework to support managers through restructuring. The stakeholder and communication tools were immediately useful, and the trainer kept everything grounded in practice."

Marko Kovačević

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A Strong Step into Transformation

"I came from a project delivery background and wanted to move into transformation work. The Practitioner scenarios and open-book technique made the exam approachable, and the models now shape how I plan every change."

Petra Novak

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Smoother Adoption Across Teams

"We trained a group of team leads ahead of a core-system migration. The shared change language reduced friction between departments, and adoption was noticeably smoother than on our previous rollout."

Ana Marić

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Tailored Training That Delivered

"Invensis Learning delivered in-house training for our transformation office during a major operational change. The sessions were tailored to our sector, and our people now run impact assessments and engagement plans with real confidence."

Luka Babić

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4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

Enquire with us now

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We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

Rijeka Split Zagreb

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Foundation

Business Analysis Foundation and Practitioner

Frequently Asked QuestionsHere's everything you may ask...

It is a two-level qualification covering the models, tools and practices needed to manage the people side of organisational change. Foundation validates your knowledge of change management concepts, and Practitioner validates your ability to apply them to real scenarios. It draws on the Change Management Body of Knowledge (CMBoK) from the Change Management Institute.

General

What is the Change Management Foundation and Practitioner certification?

Who should take this certification in Croatia?

It suits project and programme managers, HR business partners, organisational development practitioners, consultants and leaders who guide people through change. In Croatia, it is especially valuable for those working on EU-funded digitalisation, banking restructuring and green transition programmes.

Is the Change Management certification recognised in Croatia?

Yes. It is a globally respected qualification recognised in more than 150 countries and valued by Croatian employers in banking, IT, energy, consulting and the public sector. It signals that you can lead the people and culture side of change to a professional standard.

Is the Change Management certification worth it?

Yes. Croatia has a deep pool of project managers but few certified change professionals, so the credential helps you stand out. With EUR 6.3 billion in EU recovery funding driving transformation, employers actively seek people who can make change stick. Talk to a learning advisor to plan your path.

Do I need experience or a Foundation pass before Practitioner?

Foundation has no formal prerequisites and is open to all. Practitioner requires you to hold the Change Management Foundation certification first. The combined programme covers both levels in sequence, so you can progress from Foundation to Practitioner in one course.

Pricing

How much does Change Management training cost in Croatia?

Fees vary by delivery format and whether you enrol as an individual or a team, and are quoted in euros. The combined programme typically bundles training and both exam vouchers. Contact us for current pricing and to request a quote for your preferred schedule.

What is included in the course fee?

The fee typically includes instructor-led training across both levels, courseware aligned to the syllabi and the CMBoK, industry case studies, mock exams and practice questions, and learner support. Exam voucher inclusion is confirmed at enrolment. Ask an advisor for a full breakdown.

Are the Foundation and Practitioner exam fees included?

The combined programme is usually offered as a training and dual-exam package, so both exam vouchers are commonly included. As inclusions can vary by package and region, please confirm the exam voucher details with us before you enrol.

Do you offer corporate or group discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for HR functions, PMOs, transformation offices and leadership teams across Croatia. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you best.

Exam

What is the format of the Foundation exam?

The Foundation exam has 50 multiple-choice questions, lasts 40 minutes and is closed book. The pass mark is 50 per cent, meaning 25 correct answers out of 50. It is delivered by online proctoring or at an authorised test centre, usually at the end of Foundation training.

What is the format of the Practitioner exam?

The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks in total. You have 2.5 hours and the exam is open book. The pass mark is 50 per cent, meaning 40 marks out of 80. It is delivered by online proctoring or at an authorised test centre.

What does open book mean for the Practitioner exam?

The Change Management Practitioner Guide is permitted during the exam. However, the scenario-based sections require analysis and judgement, so you cannot simply look answers up. Efficient guide navigation and solid method knowledge are both essential to pass.

Which change models does the exam cover?

The syllabus covers a broad range of models, including Bridges' Transition Model, ADKAR, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

What happens if I do not pass an exam first time?

You can resit the exam. Our training includes mock exams, practice questions and first-attempt guidance for both levels to help you prepare thoroughly. Speak with our team about resit options and any retake support available with your plan.

Course Content

What are the five topic areas covered?

The syllabus covers five areas: Change and the Individual; Change and the Organisation; Communication and Stakeholder Engagement; Change Practice; and Personal and Professional Management. Foundation covers them at awareness level and Practitioner at application and analysis level.

What will I learn on this course?

You will learn to guide individuals through transition, apply organisational change models, engage stakeholders, build and deliver a change management plan, and manage yourself as a practitioner. The training maps directly to both exams so you build capability and readiness together.

Can a beginner take this certification?

Yes. Foundation has no formal prerequisites and no prior change management experience is required. The programme introduces the concepts step by step before applying them to scenarios, so newcomers and experienced practitioners can both follow it comfortably.

What learning materials are provided?

You receive courseware aligned to the Foundation and Practitioner syllabi and the CMBoK, industry-driven case studies, mock exams, practice questions and open-book exam technique for the Practitioner level, plus guidance on preparing for both exams.

Is the courseware aligned with the current syllabus?

Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Practitioner Guide, and it draws on the CMBoK maintained by the Change Management Institute.

Enrollment

How do I enrol in the course in Croatia?

You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to session details, courseware and learning resources. Contact a learning advisor if you would like help choosing a batch.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training. The online format is delivered in real time so you can join from anywhere in Croatia, while in-house delivery is available for teams.

How long is the training?

The combined Foundation and Practitioner programme is delivered as 40 hours of instructor-led training. The number of days depends on the schedule format, whether intensive full-day or extended part-day sessions. Foundation content is covered first, followed by Practitioner.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or move to another batch, and selected plans allow you to attend the training again. Contact our support team to arrange a change to your enrolment.

What is the refund or cancellation policy?

Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment before you book.

Change Management Certification Training in Croatia

What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route into Leading Change

What Is the Change Management Foundation and Practitioner Certification?Your Route into Leading Change

Key Highlightsof the Change Management Foundation and Practitioner Training Course

Change Management F&P Certification Eligibility in CroatiaDo You Qualify for the Change Management F&P Exam?

What You Gain from Getting Change Management CertifiedBenefits for Your Career and Your Team

Change Management F&P Exam Format in CroatiaWhat to expect on exam day

Change Management F&P Certification Cost in Croatia

Where Certification Takes Your Career in CroatiaWhy Get Certified?

SECTORS HIRING

GROWTH TRENDS

Change Drivers Fuelling Demand for Certified Professionals in Croatia

EU-Funded Transformation at Scale

Digitalising Public Administration

Consolidation Across Banking and Finance

Green and Energy Transition

Change Saturation and Resistance

Scarcity of Certified Change Talent

Your Career Before and After Certification

The Shift This Programme Delivers

How to Get Change Management F&P Certified in CroatiaStep-by-Step Certification Process

Step 1: Eligibility Check

Step 2: Exam Preparation

Step 3: Learn

Step 4: Prepare for the Examinations

Step 5: Take Exam

Step 4: Exam Results

Eligibility Check

Eligibility Check

Exam Preparation

Exam Preparation

Learn

Learn

Prepare for the Examinations

Prepare for the Examinations

Take Exam

Take Exam

Exam Results

Exam Results

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Module 1: Individual Change

Module 2: Team Change

Module 3: Organizational Change

Module 4: Leading Change

Course Curriculumof the Change Management Foundation and Practitioner Certification Training

Change Management Foundation Course Curriculum

Module 1: Individual Change

Change Management Practitioner Course Curriculum

Module 1: Individual Change

What You Will Be Able to Do After This CoursePractical Change Capability, Not Just Theory

Guide Individuals Through Change

Lead Organisational Change

Engage Stakeholders and Communicate

Plan and Deliver Change Practice

Manage Yourself as a Practitioner

Pass Both Certification Exams

Who Should TakeChange Management F&P Certification Training in Croatia?

Change Management F&P Training Optionsfor Professionals and Teams

Change Management Classroom Training

Change Management Live Virtual Training

Change Management Corporate Group Training

Change Management Focused 1-to-1 Training

Change Management Classroom Training

Your Change Management Certification Training Partner in CroatiaExpert-Led, ISO-Certified, Learner-First

Change Management Foundation and Practitioner Training Locations in CroatiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

Corporate Change Training for Croatian TeamsUpskill In-House

What Our Change Management Learners Say

Enquire with us now

Get Course Details & Pricing

We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

Explore Our Other Course Categories

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