Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Course?UntitledYour Route to Certified Change Leadership

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that validates your ability to lead the people and culture side of organisational change. Change Management certification training in Zurich takes you from understanding core change models to applying them in realistic transformation scenarios. The combined programme is aligned to the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, covering both the Foundation and Practitioner syllabi across five topic areas. You study established frameworks such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model, then apply them under exam conditions. For professionals in Zurich's banking, insurance and consulting sectors, where transformation and regulatory change are constant, CM-F&P proves you can turn strategy into adoption. Build recognised change leadership skills and start your certification journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Course?Your Route to Certified Change Leadership

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that validates your ability to lead the people and culture side of organisational change. Change Management certification training in Zurich takes you from understanding core change models to applying them in realistic transformation scenarios.

    The combined programme is aligned to the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, covering both the Foundation and Practitioner syllabi across five topic areas. You study established frameworks such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model, then apply them under exam conditions.

    For professionals in Zurich's banking, insurance and consulting sectors, where transformation and regulatory change are constant, CM-F&P proves you can turn strategy into adoption. Build recognised change leadership skills and start your certification journey with Invensis Learning.

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    End-to-End Learning and Certification Readiness

    • Structured Change Management F&P Certification training in Zurich designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Switzerland

    • Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to Change Management F&P
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured Change Management F&P certification program in Zurich
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Zurich
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured learning and Change Management F&P exam prep training in Zurich
    • Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

    Change Management Foundation and Practitioner Eligibility in ZurichDo You Qualify for the Change Management F&P Exam?

    Change Management Certification Eligibility Criteria in Zurich: There are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

    Change Management Foundation

    • There are no prerequisites for the Change Management Foundation examination.

    • Open to all professionals interested in leading or supporting organizational change.

    Change Management Practitioner

    • You must hold the Change Management Foundation certification before taking the Practitioner exam.

    • Practical change-management or transformation experience is recommended for the Practitioner level.

    What You Gain from Change Management CertificationOutcomes That Move Your Career Forward

    For Individuals

    For Individuals

    Change Management Foundation and Practitioner training helps professionals build practical change leadership capability and prepare for both certification exams. The programme suits change managers, project managers, HR and organisational development practitioners, and leaders who drive transformation. Whether you are formalising a change role, moving up from project delivery, or leading change across an enterprise, this training builds skills aligned with what Zurich employers now expect.

    If you want to lead organisational change with a recognised, transferable credential, CM-F&P is a clear path forward. You gain deep knowledge of change models, scenario-based application skills, and a structured, supported route to both certifications.

    • Earn a globally recognised, two-level change management credential valued across Zurich
    • Prove you can lead the people side of transformation, not just deliver projects
    • Command the models employers expect: ADKAR, Kotter, Lewin and Bridges' Transition
    • Open roles from Change Manager to Head of Transformation in high-paying sectors
    • Stand out in a market rich in project managers but short of certified change practitioners
    • Apply stakeholder engagement and resistance-management skills from day one
    • Prepare for both Foundation and Practitioner exams with structured, guided practice
    • Build confidence to lead change in banking, insurance and consulting environments
    For Organizations

    For Organizations

    Change Management group training helps organisations build change capability by equipping teams with structured knowledge and practical, scenario-based skills. The training can be delivered for change teams, PMOs, HR functions or leadership groups. For organisations managing transformation, regulatory change or restructuring, this training provides a scalable, flexible way to improve adoption and reduce delivery risk.

    If your change initiatives stall at the adoption stage, CM-F&P group training gives teams a common approach to stakeholder engagement, communication and resistance management, so change sticks rather than slips.

    • Builds a shared change management language across leaders and teams
    • Improves adoption and reduces resistance on transformation programmes
    • Equips managers to guide people through restructuring and digital change
    • Standardises change practice across business units and functions
    • Supports regulatory and operating-model change with capable change leaders
    • Enables customised, sector-relevant training for your teams
    • Strengthens in-house change capability and reduces reliance on consultants
    • Offers flexible onsite and live virtual delivery for busy teams

    Change Management F&P Exam Format in ZurichWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Zurich assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management Foundation Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Multiple choice questions)
    Number of QuestionsFour Sections, 50 Questions
    Exam Duration40 minutes
    Passing CriteriaA score of 50%

    Change Management Practitioner Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Objective testing based on a case study scenario)
    Number of Questions4 Questions (20 Marks each)
    Passing CriteriaA score of 50%

    Change Management F&P Certification Cost in Zurich

    The total cost of getting Change Management F&P certified in Zurich includes the training fee and the certification exam fee.

    Training Cost Includes:

    • 5 days of expert-led Change Management Foundation and Practitioner training
    • Change Management Institute-aligned digital courseware (CMBoK)
    • Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
    • Exam-focused guidance designed to improve first-attempt readiness on both papers
    • The Change Management Foundation and Practitioner training cost in Zurich is CHF 1380

    Exam Cost:

    • Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
    • Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
    • Online delivery via the certification body's exam portal
    • Both Foundation and Practitioner credentials are lifetime valid — no renewal required
    • Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Manager Careers and Demand in ZurichWhere Certification Leads

    Change management is now a core capability across Zurich's financial and professional services economy, from UBS and the major insurers to global consulting firms managing constant transformation. As banks consolidate, regulation tightens and AI reshapes operating models, employers increasingly separate certified change practitioners from generalists. Demand runs from Change Analyst through Change Manager to Head of Transformation, and here is what the Zurich market is telling us right now.

    CHF 120,000

    Change management skills salary, Switzerland

    average, PayScale 2026

    CHF 240,000

    Head of Transformation salary, Switzerland

    average, Glassdoor 2026

    230+

    Organisational change roles listed, Switzerland

    Glassdoor 2026

    103,400+

    Financial-sector jobs, Zurich region

    Kanton Zurich

    SECTORS HIRING

    • —Banking and Financial Services
    • —Insurance and Reinsurance
    • —Consulting and Professional Services
    • —Pharmaceuticals and Life Sciences
    • —Technology and Digital Transformation
    • —Public Sector and Government

    GROWTH TRENDS

    • —UBS and Credit Suisse integration driving large-scale change demand
    • —Digital and AI transformation reshaping banks and insurers
    • —Regulatory change from FINMA, Basel and ESG reporting
    • —Certified change practitioners scarce versus deep project-manager pool
    • —Zurich financial centre supporting 100,000-plus jobs
    • —Fintech and blockchain growth adding transformation programmes

    Sources: PayScale, Glassdoor, Robert Half (Switzerland) 2026; Indeed and Michael Page (Zurich) 2026; Kanton Zurich financial services data.

    What Is Driving Change Management Demand in Zurich

    Banking Consolidation Pressure

    The UBS and Credit Suisse integration is one of Europe's largest change programmes, creating strong demand for practitioners who can guide people through restructuring and system change.

    CM-F&P builds change leadership for major programmes

    Constant Regulatory Change

    FINMA supervision, Basel rules and ESG reporting keep Zurich's banks and insurers in continuous change, and certified change managers help embed new ways of working.

    CM-F&P builds stakeholder and communication skills

    Digital and AI Transformation

    As firms redesign operating models around automation and AI, technical delivery outpaces adoption, so employers hire change leaders who can bring people with them.

    CM-F&P builds adoption and resistance-management skills

    Change Saturation and Fatigue

    Employees face many concurrent changes at once. Certified practitioners assess change capacity, sequence initiatives and protect engagement so programmes still land.

    CM-F&P builds capacity and resilience planning

    Certified Change Talent Shortage

    Zurich's talent pool is deep in project managers but thin in credentialed change professionals, so a recognised change qualification sets you apart quickly.

    CM-F&P makes certified change leaders stand out

    Cross-Border Programme Complexity

    Multinational headquarters in Zurich coordinate change across regions and cultures, demanding a consistent, model-based approach that certified practitioners provide.

    CM-F&P builds structured, model-based change practice

    Sources: Kanton Zurich and zuerich.com financial centre data; Robert Half Salary Guide 2026; Glassdoor and Indeed (Switzerland) 2026.

    Change management is more than a credential. It is a career multiplier in a market where transformation never stops. Join professionals who lead adoption and reduce resistance across Zurich's biggest programmes. Start your journey today.

    Your Zurich Career Transformation

    Where You Stand Today,

    And Where This Certification Takes You

    Zurich's financial and professional services economy is in constant transformation, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage to negotiate in the Zurich market

    After CM-F&P

    Change management skills in Switzerland average around CHF 120,000, with Head of Transformation bands far higher

    Today

    Shortlisted less often for roles that list a change credential as preferred

    After CM-F&P

    Eligible for senior change roles across banking, insurance and consulting

    Today

    Confident in delivery, but employers want proven change capability

    After CM-F&P

    Fluent in leading adoption, engaging stakeholders and managing resistance

    You earn CM-F&P

    Before

    Change responsibility resting on experience, not a recognised credential

    Now you have

    A recognised change credential valued by leading Zurich and global employers

    Before

    Stuck in project delivery with no formal change mandate

    Now you have

    A clear route into Change Manager, OD Lead and Head of Transformation roles

    Before

    Managing change by instinct, with no structured models to apply

    Now you have

    Command of ADKAR, Kotter, Lewin and stakeholder-engagement techniques

    Before

    Recognition limited when you change sector or employer

    Now you have

    A globally recognised credential that travels across sectors and borders

    "The gap between delivering a project and leading its adoption is a recognised change credential, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: PayScale, Glassdoor, Robert Half (Switzerland) 2026.

    How to Get Change Management F&P Certified in ZurichStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Zurich. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Step 1

    Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2

    Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3

    Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4

    Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5

    Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4

    Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    100% Secure and Safe download

    Skills You Will BuildFrom Change Models to Real-World Application

    This programme develops both the knowledge to understand change and the ability to apply it. By the end, you can diagnose change situations, select the right models, engage stakeholders, and lead adoption across an organisation.

    Guiding Individuals Through Change

    You will learn how people experience change and how to move them through it, applying ADKAR and Bridges' Transition Model to diagnose where change stalls and design targeted support that builds desire, ability and reinforcement.

    Leading Organisational Change

    Select and apply the right organisational models, from Lewin's Three-Step Model and Kotter's 8-Step Model to McKinsey 7-S and Schein's culture levels, and assess change readiness so you can match the approach to the context.

    Engaging Stakeholders and Communicating Change

    Identify and analyse stakeholders with tools such as the power and interest grid, build engagement strategies, and design communication plans that use influence principles to reduce resistance and rumour.

    Building and Delivering Change Plans

    Run change impact assessments, develop full change management plans covering communication, training and resistance, and use practical techniques to embed and sustain change long after go-live.

    Practising as a Professional Change Manager

    Apply emotional intelligence, coaching and facilitation skills, manage your own resilience and ethics under pressure, and use reflective practice to grow as a credible change practitioner.

    Applying Models Under Exam Conditions

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam, learning to navigate the Change Management Practitioner Guide efficiently and answer under timed conditions.

    Who Should TakeChange Management F&P Certification Training in Switzerland?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CHF 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Zurich seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CHF 1380

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for Change Management Training in ZurichTrusted by Professionals and Teams

    As a trusted Change Management training company, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations building change capability in Zurich. Our programmes combine experienced trainers, courseware aligned to the official exam syllabi and the CMBoK, flexible delivery, and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and readiness for both exams.

    • Experienced, change-qualified trainers with real transformation experience
    • Flexible live virtual, onsite and focused one-to-one delivery formats
    • Combined Foundation and Practitioner preparation in one programme
    • Industry-driven case studies in stakeholder engagement and change planning
    • Mock exams and practice questions for both certification exams
    • Guidance to help you clear both exams on the first attempt
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    5000+

    Accredited Trainers Globally

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    Rated by Learners Worldwide

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    Change Management Foundation and Practitioner Training Locations in ZurichInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Zurich

    Zurich Marriott Hotel, Neumühlequai 42, 8006 Zürich, Switzerland

    Change Management Foundation and Practitioner Training Location in Zurich

    Schweizerhof, Bahnhofpl. 7, 8001 Zürich, Switzerland

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    Corporate Change Management Training in ZurichFor Your Teams

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    • Customised change training for teams across Zurich and Switzerland
    • Flexible onsite, live virtual or hybrid delivery around your schedule
    • Change-qualified trainers with real transformation experience
    • Role-based scenarios drawn from banking, insurance and consulting
    • Dual Foundation and Practitioner exam preparation for your team
    • Dedicated coordination and post-training support
    • Scalable delivery for local and global teams

    Organisations We Support

    UBSZurich InsuranceSwiss ReSwisscomABBSwiss Life

    What Our Learners Say

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    Passed Both Exams and Applied It at Work

    "The combined Foundation and Practitioner training gave me a structured way to lead adoption on a core banking programme. The ADKAR and stakeholder-mapping sessions were immediately useful, and the mock exams made both papers far less daunting."

    Andreas Meier

    Change Manager, Banking

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    Practical, Model-Based and Well Structured

    "As an organisational development specialist, I wanted models I could actually use, not just theory. The trainer connected Kotter, Lewin and Bridges to real Zurich transformation cases, which made the open-book Practitioner exam much easier to navigate."

    Sophie Keller

    Organisational Development Specialist

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    A Strong Bridge from Project to Change Work

    "I moved from project management into a change role and needed a recognised credential fast. The programme was clear, the pacing across the five topic areas worked well, and I felt genuinely ready for both exams."

    Luca Bernasconi

    Project Manager, Financial Services

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    Gave Our Team One Change Language

    "We ran the corporate programme for our transformation team during a large restructuring. The shared change language and consistent approach to resistance management noticeably improved adoption across departments."

    Nadia Frei

    Head of Learning and Development, Insurance

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    Tailored, Onsite and Business-Relevant

    "Invensis Learning tailored the sessions to our regulatory-change context and delivered onsite around our schedule. Our managers now plan change with impact assessments and stakeholder strategies rather than improvising."

    Thomas Brunner

    Transformation Programme Director, Financial Services

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    We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. In Zurich, where banking, insurance and consulting run constant transformation, certified change practitioners are valued and in short supply. Change management skills in Switzerland average around CHF 120,000, and the credential opens roles from Change Manager to Head of Transformation.

    General

    Is the Change Management certification worth it in Zurich?

    Yes. In Zurich, where banking, insurance and consulting run constant transformation, certified change practitioners are valued and in short supply. Change management skills in Switzerland average around CHF 120,000, and the credential opens roles from Change Manager to Head of Transformation.

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level qualification covering the knowledge, models and practices needed to manage the people side of organisational change. Foundation validates your understanding of change concepts, while Practitioner validates your ability to apply them to real change scenarios.

    Who should take this change management course?

    It suits change managers, project and programme managers, HR and organisational development practitioners, consultants and leaders who sponsor or deliver change. There are no formal prerequisites for the Foundation level, so it is open to professionals at any stage.

    Which change management models does the syllabus cover?

    The syllabus covers a broad set of models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture levels, Goleman's emotional intelligence and Cialdini's principles of influence.

    Is the certification recognised internationally?

    Yes. The Change Management qualification is recognised across more than 150 countries and is well respected in the UK, Europe, Australia and other markets where change management is an established profession, including Switzerland.

    Pricing

    How much does Change Management training cost in Zurich?

    Fees vary by delivery format and whether exam vouchers are bundled, so pricing for Zurich is available on request. The package typically covers combined Foundation and Practitioner training, courseware and mock exams. Request a quote for current figures and group rates.

    What is included in the course fee?

    The training fee typically includes CMBoK-aligned courseware, case studies, Foundation and Practitioner mock exams, practice questions and learner support. Confirm whether exam vouchers are included when you request your quote.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package. Some options bundle both the Foundation and Practitioner exam vouchers, while others price them separately. Ask a learning advisor to confirm what your enrolment covers.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change teams, PMOs and leadership groups in Zurich. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions with a single answer each, is closed book, and lasts 40 minutes. The pass mark is 50 percent, which is 25 out of 50 correct. It is usually taken at the end of the Foundation training.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book, using the Change Management Practitioner Guide. It has 5 scenario-based sections, each worth 16 marks for 80 marks in total, and lasts 2.5 hours. The pass mark is 50 percent, which is 40 out of 80 marks.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario-based sections require analysis and judgement, so you cannot simply look up answers. Efficient guide navigation and deep knowledge of the models are both essential.

    Which standard and syllabus are the exams based on?

    The exams align to the Change Management Foundation and Practitioner syllabi and the Change Management Body of Knowledge (CMBoK) from the Change Management Institute, with the current Change Management Practitioner Guide as the primary reference for the Practitioner level.

    What if I do not pass an exam on the first attempt?

    You can resit either exam. Our programme includes mock exams, practice questions and first-attempt guidance to help you prepare thoroughly. Contact our team about resit arrangements and any retake support included in your plan.

    Course Content

    Do I need prior experience to take this course?

    No prior experience is required for the Foundation level, making it beginner friendly. To sit the Practitioner exam you first need to hold the Change Management Foundation certification or an accepted equivalent.

    What topics does the training cover?

    The training covers five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at both knowledge and application levels.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and mock exams for both the Foundation and Practitioner levels, along with case studies and knowledge checks to help you identify weak areas and build exam readiness.

    How long is the training programme?

    The combined Foundation and Practitioner programme is delivered as 40 hours of instructor-led training. The number of days varies with the schedule format, so the same content can run as intensive full days or spread across extended sessions.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the official Change Management Foundation and Practitioner syllabi, the CMBoK and the current Change Management Practitioner Guide, so you study the models and terminology the exams assess.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website or by speaking to a learning advisor. Choose your format and batch, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available in Zurich?

    We offer live virtual instructor-led training, corporate onsite group training, and focused one-to-one sessions. This lets professionals and teams in Zurich choose the format that best fits their schedule and learning preference.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment before you book.

    Can I train my whole team together?

    Yes. Corporate group training can be delivered onsite or live virtual, with schedules and case studies tailored to your organisation. Request a group quote and we will design a programme around your team's change goals.