The Information Technology Infrastructure Library (ITIL) 4 Foundation credential is planned to introduce candidates to the service management of IT-enabled services. To provide a comprehensive framework designed to standardize IT services' selection, planning, delivery, and maintenance within a business environment. In addition, to show them how they can improve their expertise and the workaround of their organization with ITIL 4 Foundation guidance. Furthermore, the accomplishment will provide the candidate with a comprehension of the ITIL 4 service management framework and its evolution to adopt modern technologies and working patterns. First, let's take a look at the detailed ITIL 4 Certification syllabus.
The ITIL 4 service management framework, as comprehended in the syllabus below, is to be honored with the ITIL 4 Foundation qualification. The ITIL 4 Foundation qualification is a prerequisite for the ITIL 4 higher level qualifications, which blow up the candidate's capability to apply their knowledge of the relevant parts of the ITIL framework.
The detailed syllabus and content of ITIL 4 Foundation Certification are discussed below.
|Learning Outcome||Assessment Criteria|
|1. Understand the Key Concepts of Service Management||1.1 The basic key definitions of:
|2. ITIL Guiding Principles in an Organization||2.1 Learn about the ITIL 4 Guiding principles in terms of nature, use, and interaction in the organization
2.2 Learn the usage of the guiding principles:
|3. Understanding Four Dimensions Of Service Management||3.1 Explain the four dimensions of service management:
|4. Learn the purpose and components of the ITIL service value system||4.1 Describe the concept of the service value system|
|5. Key Activities of the Service Value Chain and how they interconnection||5.1 Describe the interconnected nature of the service value chain and how this supports value streams
5.2 Describe the purpose and other important details about each of the value chain activities:
|6. Understand the purpose and Key terms of 15 ITIL Practices||6.1 Recall the purpose of the following ITIL practices:
|7. Learn & Understand 7 ITIL Practices||7.1 Learn about each of the 7 ITIL practices and how they will fit in the whole service level chain
ITIL 4 Foundation Certification is a worldwide recognized certification for the IT Service Management framework. Completing ITIL 4 Foundation training and certification is an important step in acquiring the necessary skills and best practices in IT service management. At Invensis Learning, we provide ITIL 4 Foundation certification training worldwide. Therefore, register with us and become a ITIL 4 Foundation certified professional to embark on a glorious service management career.
The certification exam has questions that have the difficulty of bloom's level 1 and level 2, with just 60 minutes to answer the 40 questions with multiple-choice questions. Therefore, it is considered a tough exam, but you can easily get ITIL 4 Foundation Certified with proper training and preparation.
To complete the ITIL 4 Foundation certification in your first attempt, you can follow the approach below:
An experienced IT professional without knowledge of ITIL 4 Foundation is probably more valuable than an ITIL 4 Foundation certified hire with minimal experience in the organization. Ultimately, a combination of experience and theoretical knowledge provides ITIL-certified professionals an advantage in the job market.
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What are the modes of training provided by Invensis Learning?
Invensis Learning provides 5 different modes of training in the form of:
How do I enroll for training?
You can enroll for training by following below mentioned points:
Can I opt for a customized schedule other than what is mentioned on the website?
Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:
How much discount will I get if I enrol for training?
What is the certification that I will get after completing my training?
What will be included in my training?
Once you enroll for training from Invensis Learning, you will receive:
What is the refund amount I will get if I cancel my enrolment?
Will the training be delivered in a native language if a participant choses to?
If I want to know more about a course, whom should I connect with?
Why take up ITIL 4 Foundation Course?
Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.
What are the ITIL 4 Foundation course objectives?
After completing your ITIL 4 Foundation training, you will gain fundamental understanding of:
Who should take up ITIL 4 Foundation training course?
Job roles that can benefit from ITIL 4 Foundation training include, but are not limited to:
What are the pre-requisites to take up ITIL 4 Foundation Exam?
There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.
What is the ITIL 4 Foundation exam format?
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