Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Your Entry Point to Modern IT Service Management in VisakhapatnamUntitledWhat the Credential Covers

    ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, introducing the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. ITIL 5 Foundation certification training in Visakhapatnam gives IT and business professionals a modern, digital-era grounding in service management from the world's most widely adopted ITSM framework. Governed by AXELOS and delivered by PeopleCert, ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It moves beyond traditional IT services to cover the full product and service lifecycle, value co-creation, the four dimensions of service management, the seven guiding principles, and Value Stream Mapping and Management. There are no prerequisites, so the credential is open to everyone from service desk analysts to product owners. As Visakhapatnam grows into a national AI and data-centre hub, employers across IT services, GCCs and digital operations need people who can keep services reliable and improvement-focused. Start your ITIL 5 journey with Invensis Learning and step into these roles with confidence.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Visakhapatnam, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Your Entry Point to Modern IT Service Management in VisakhapatnamWhat the Credential Covers

    ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, introducing the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. ITIL 5 Foundation certification training in Visakhapatnam gives IT and business professionals a modern, digital-era grounding in service management from the world's most widely adopted ITSM framework.

    Governed by AXELOS and delivered by PeopleCert, ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It moves beyond traditional IT services to cover the full product and service lifecycle, value co-creation, the four dimensions of service management, the seven guiding principles, and Value Stream Mapping and Management. There are no prerequisites, so the credential is open to everyone from service desk analysts to product owners.

    As Visakhapatnam grows into a national AI and data-centre hub, employers across IT services, GCCs and digital operations need people who can keep services reliable and improvement-focused. Start your ITIL 5 journey with Invensis Learning and step into these roles with confidence.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Visakhapatnam, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Visakhapatnam designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Visakhapatnam
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Visakhapatnam

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Visakhapatnam
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Visakhapatnam
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in VisakhapatnamDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    The Career Payoff of Getting ITIL 5 CertifiedOf the ITIL 5 Foundation Training

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the certification exam. The course suits service desk staff, IT operations professionals, developers, product owners and career changers who want a current, digital-era ITSM credential. Whether you are new to ITIL or updating your knowledge from an earlier version, the training gives you the concepts, language and practices that employers across Visakhapatnam and beyond now expect.

    If you want to prove your service management skills with a globally recognised qualification, ITIL 5 Foundation is a clear first step. You gain practical knowledge of value co-creation, the guiding principles and the service lifecycle, plus structured exam preparation from an accredited provider.

    • Earns a globally recognised, entry-level ITSM credential from AXELOS (PeopleCert)
    • Builds fluency in the current ITIL 5 framework and the ITIL Value System
    • Opens roles such as service desk analyst, incident manager and IT service coordinator
    • Requires no prerequisites, so any professional can start straight away
    • Prepares you fully for the 40-question ITIL 5 Foundation exam
    • Strengthens your value in Visakhapatnam's growing IT and data-centre market
    • Gives you a shared service management vocabulary trusted by employers worldwide
    • Provides the foundation and prerequisite for higher ITIL 5 qualifications
    For Organizations

    For Organizations

    ITIL 5 group training helps organisations build consistent service management capability by equipping teams with a shared framework and practical skills. The training can be delivered for service desks, IT operations, GCC teams or whole departments. For organisations modernising their digital services, ITIL 5 provides a scalable, flexible way to raise service quality and connect IT delivery to strategy.

    If your teams handle incidents, changes and services in inconsistent ways, ITIL 5 group training creates a common approach based on the ITIL Value System. Teams gain a standardised, value-focused way to deliver, support and continually improve digital products and services.

    • Standardises IT service management practice across teams
    • Improves incident, change and service quality using proven ITIL 5 practices
    • Aligns IT delivery to business value through the ITIL Value System
    • Upskills whole teams with flexible onsite or live virtual delivery
    • Builds a common service management language across departments
    • Supports digital transformation and continual improvement goals
    • Reduces service downtime and rework through better ways of working
    • Strengthens in-house ITSM capability without external dependency

    ITIL V5 Foundation Exam Format in VisakhapatnamWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Visakhapatnam

    The total cost of getting ITIL V5 Foundation certified in Visakhapatnam includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Visakhapatnam delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Visakhapatnam is INR 92630

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Skills Can Take You in VisakhapatnamWhy Get ITIL 5 Certified?

    ITIL 5 Foundation is fast becoming a baseline marker of service management capability across Visakhapatnam, valued by IT services firms, GCCs, data-centre operators and BFSI employers running always-on digital services. With Google's AI hub, the Adani-Google and Sify data-centre campuses, and new subsea cable landings turning Vizag into an eastern-coast technology gateway, demand for people who can keep services reliable and improvement-focused is climbing. Roles range from service desk analyst and incident manager to IT service delivery manager, and here is what the market is telling us right now.

    ₹22 lakh

    Average ITIL-skilled salary, India

    per year, 6figr 2026

    ₹14.6 lakh

    Service Desk Manager salary, India

    average, PayScale 2026

    2,500+

    IT roles advertised in Visakhapatnam

    foundit / Naukri 2026

    $15 billion

    Google AI hub investment, Vizag

    2026 to 2030, Google

    SECTORS HIRING

    • —IT Services and Software Development
    • —AI, Cloud and Data-Centre Operations
    • —Global Capability Centres (GCCs)
    • —Banking, Financial Services and Insurance
    • —Healthcare and Hospital IT
    • —Government, Smart City and Public Sector

    GROWTH DRIVERS

    • —Google's 15 billion USD AI hub anchoring a new Vizag tech corridor
    • —Adani-Google and Sify data-centre campuses driving 24/7 service operations
    • —Subsea cable landings making Vizag an eastern-coast connectivity gateway
    • —Enterprises standardising on ITIL to run reliable digital services
    • —Rising demand for service desk, incident and change management skills
    • —Andhra Pradesh IT policy expanding the Madhurawada and Rushikonda IT parks

    Sources: 6figr, PayScale, Glassdoor, foundit, Naukri (India) 2026; Google, Adani, Sify (Visakhapatnam AI and data-centre investments) 2026.

    Why Visakhapatnam Employers Need ITIL 5 Skills Now

    Scaling Data-Centre Operations

    Vizag's new AI and data-centre campuses run digital services around the clock, and employers need people who can keep them reliable using proven ITIL 5 service management practices.

    ITIL 5 builds service reliability skills

    Digital Transformation Pressure

    As GCCs and IT firms in Visakhapatnam modernise, weak service management causes downtime and rework, the exact gap the ITIL 5 practices are designed to close.

    ITIL 5 builds continual improvement skills

    Always-On Service Expectations

    Users now expect always-on digital services, and ITIL 5's product and service lifecycle helps teams design, operate, support and continually improve them at scale.

    ITIL 5 builds product and service lifecycle skills

    ITSM Talent Shortage

    Vizag's rapid IT growth has outpaced the supply of certified service management talent, so ITIL 5 Foundation holders stand out to hiring managers.

    ITIL 5 makes certified professionals stand out

    Fragmented Ways of Working

    Fast-growing teams often lack a shared service framework, and the ITIL Value System gives them one consistent, value-focused approach across departments.

    ITIL 5 builds a shared value system

    Value and Cost Scrutiny

    Boards want IT spend tied to outcomes, and ITIL 5 value co-creation with Value Stream Mapping connects services to measurable business value.

    ITIL 5 builds value stream skills

    Sources: Google, Adani, Sify (Visakhapatnam AI and data-centre investments); foundit, Naukri, Glassdoor (India) 2026.

    ITIL 5 Foundation is more than a certificate. It is a career multiplier for service management professionals in a city becoming one of India's biggest AI and data-centre hubs. Start your ITIL 5 journey today.

    Your Visakhapatnam Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    Visakhapatnam's IT market is expanding fast with major AI and data-centre investment, and employers increasingly prefer certified service management professionals. Here is which side of that line you want to be on.

    Today

    IT experience but no recognised service management credential

    After ITIL 5

    A globally recognised ITIL 5 Foundation credential from PeopleCert

    Today

    Salary bands limited without a current ITSM qualification

    After ITIL 5

    ITIL-skilled professionals in India average around ₹22 lakh a year

    Today

    Overlooked for service desk and incident roles that prefer ITIL

    After ITIL 5

    Eligible for ITSM roles across Vizag's growing IT and data-centre sector

    You earn ITIL 5 Foundation

    Before

    Ad hoc, inconsistent ways of handling incidents and changes

    Now you have

    A structured ITIL 5 approach to service management practices

    Before

    A limited grasp of how IT actually delivers business value

    Now you have

    Fluency in the ITIL Value System and value co-creation

    Before

    No shared vocabulary with global service teams

    Now you have

    A common service management language trusted worldwide

    Before

    An uncertain path into modern digital service management

    Now you have

    A modern, digital-era foundation and route to higher ITIL 5 levels

    "As Visakhapatnam becomes an AI and data-centre hub, employers increasingly separate certified service management professionals from the rest, and the current ITIL 5 credential is how you show which side you are on."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: 6figr, PayScale, Glassdoor (India) 2026.

    How to Get ITIL V5 Founfdation Certified in Visakhapatnam Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Visakhapatnam is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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    Skills You Will Build in This ITIL 5 CoursePractices You Can Apply at Work

    The ITIL 5 Foundation training builds practical service management capability across all nine topic areas of the Version 5.0 syllabus. By the end, you can speak the language of modern ITSM, connect IT to business value, and prepare confidently for the exam.

    Digital Product and Service Management

    In this ITIL 5 Foundation course you will learn how modern digital products and services are managed across their lifecycle, how value is created, and why continual improvement sits at the core of the ITIL 5 framework.

    Value Co-Creation

    Understand how value is co-created between service providers, consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability.

    The Four Dimensions of Service Management

    Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic view of service management.

    The ITIL Value System

    See how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.

    The Seven Guiding Principles

    Use the seven guiding principles, from focus on value to optimise and automate, to make better decisions and adapt ITIL to real digital environments.

    The Product and Service Lifecycle

    Learn the purpose of each lifecycle activity, from discovery and design through operation, delivery and support, and how they work together to create value.

    ITIL Management Practices

    Explore key ITIL 5 management practices such as incident management, problem management, change enablement and service desk, and how practice guides support consistent ways of working.

    Value Streams and Continual Improvement

    Identify, map and manage value streams to improve flow and outcomes, and apply the continual improvement model to sustain long-term organisational success.

    Who Should TakeITIL V5 Foundation Certification Training in Visakhapatnam?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    INR 92630

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 92630

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Visakhapatnam Professionals Choose Invensis for ITIL 5 FoundationAccredited and Expert-Led

    As a trusted ITIL Version 5 Foundation training company in Visakhapatnam, Invensis Learning is a PeopleCert Accredited Training Organisation delivering ITIL 5 Foundation training for professionals and teams in Visakhapatnam and across India. Our programmes combine accredited, experienced ITSM trainers, ITIL 5 aligned courseware and flexible delivery, so you move from learning to exam readiness with confidence. Whether you enrol as an individual or plan corporate training for your team, you get practical, exam-focused instruction, mock exams and dedicated support, backed by ISO 9001:2015 and ISO 27001:2022 certified operations.

    • PeopleCert Accredited Training Organisation delivering ITIL 5 aligned courseware
    • PeopleCert-accredited, experienced ITSM trainers
    • Flexible live virtual, classroom and corporate group formats
    • 16-hour programme covering all nine ITIL 5 Foundation topic areas
    • Exam voucher, mock exams and practice questions for first-attempt readiness
    • Industry-driven case studies illustrating ITIL 5 in real service scenarios
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in VisakhapatnamInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Visakhapatnam

    Novotel Visakhapatnam Varun Beach, Visakhapatnam

    ITIL Version 5 Foundation Training Location in Visakhapatnam

    Vivanta Visakhapatnam, Harbour Road, Visakhapatnam

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    Corporate ITIL 5 Training in VisakhapatnamFor Your Teams

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    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Onsite, live virtual or hybrid delivery across Visakhapatnam
    • Accredited trainers with real ITSM and industry experience
    • Role-based examples for better workplace application
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across India and global sites

    Leading Organisations

    WiproIBMCyientTech MahindraSails SoftwareMiracle Software

    What Our Learners Say

    Untitled

    Passed on My First Attempt

    "The ITIL 5 Foundation course finally made service management click for me. The trainer used real service desk scenarios, and the mock exams meant I walked into the PeopleCert exam calm and prepared. I passed on my first attempt."

    Sai Kiran

    Service Desk Analyst

    Untitled

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    Helped Me Step up into Incident Management

    "I moved from an IT support role into incident management after this training. Learning the ITIL Value System and the guiding principles gave me the language and confidence to handle major incidents properly."

    Divya Priya

    Incident Coordinator

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    Practical and Easy to Apply

    "Clear, practical and well paced. The sessions on the product and service lifecycle and value stream mapping were the most useful for my day-to-day work at a data-centre operations team in Vizag."

    Rahul Varma

    IT Operations Engineer

    Untitled

    0/0

    Standardised How Our Team Works

    "We trained our whole service desk on ITIL 5 through Invensis Learning. The onsite delivery fit our shift patterns, and we now handle incidents and changes with one consistent, value-focused approach."

    Anitha Reddy

    IT Service Delivery Manager, GCC

    Untitled

    0/0

    Reliable Partner for Team Upskilling

    "As an L&D lead, I needed a provider that could upskill a mixed team quickly. The accredited trainers and flexible live virtual format made it easy, and the ITIL 5 knowledge is already improving our service quality."

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    We also deliver ITIL Version 5 Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create, deliver and continually improve value.

    General

    What is ITIL 5 Foundation?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create, deliver and continually improve value.

    Is ITIL 5 Foundation worth it for professionals in Visakhapatnam?

    Yes. ITIL is the world's most widely adopted ITSM framework, and ITIL-skilled professionals in India earn around 22 lakh a year on average. As Visakhapatnam grows into an AI and data-centre hub, certified service management skills are in strong demand. Talk to a learning advisor to get started.

    How is ITIL 5 different from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, the full product and service lifecycle, Value Stream Mapping and Management, and an updated ITIL Value System, with a stronger digital-era and sustainability emphasis.

    Who should take the ITIL 5 Foundation course?

    The course suits IT and business professionals of any level, including service desk staff, IT operations professionals, developers, product owners, DevOps and Agile practitioners, and career changers who want a current, digital-era ITSM credential.

    Do I need any prerequisites for ITIL 5 Foundation?

    No. ITIL 5 Foundation has no formal prerequisites and is open to all, regardless of education, work experience or prior ITIL knowledge.

    How long is the ITIL 5 Foundation certification valid?

    ITIL 5 Foundation is valid for three years. You renew it by earning 60 CPD (Continuing Professional Development) points within the three-year certification cycle.

    Pricing

    How much does ITIL 5 Foundation training cost in Visakhapatnam?

    ITIL 5 Foundation training fees in Visakhapatnam vary by format and batch, and are quoted locally in INR. The PeopleCert exam voucher is usually bundled with the training. Request a quote for current pricing and ask about group or corporate rates.

    What is included in the course fee?

    The fee typically includes ITIL 5 aligned courseware, an accredited trainer, mock exams, practice questions, industry case studies and, in most packages, the PeopleCert ITIL 5 Foundation exam voucher.

    Is the exam fee included in the training price?

    In most packages the PeopleCert ITIL 5 Foundation exam voucher is included; confirm the inclusion for your chosen batch. Request a quote to see exactly what your package covers.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, service desks and departments. Contact us for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The ITIL 5 Foundation exam is closed book with 40 single-answer multiple-choice questions. It is delivered online through PeopleCert's OnVUE proctoring or at a PeopleCert authorised test centre.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and you get 60 minutes (one hour) to complete it.

    What is the passing score for ITIL 5 Foundation?

    The pass mark is 65 per cent, which means answering at least 26 of the 40 questions correctly.

    Where can I take the ITIL 5 Foundation exam in Visakhapatnam?

    You can sit it online 24/7 through PeopleCert's OnVUE proctoring from home or office, or at a PeopleCert authorised test centre. The exam is usually arranged as part of your training and exam package.

    What happens if I do not pass on the first attempt?

    You can resit the ITIL 5 Foundation exam through PeopleCert. Our training includes mock exams, practice questions and trainer guidance to prepare you for a first-attempt pass; confirm current resit fees with PeopleCert.

    Which topic areas does the exam cover?

    The exam covers nine topic areas: digital product and service management concepts, value co-creation, the dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, ITIL's management practices, continual improvement, and Value Stream Mapping and Management.

    Course Content

    What will I learn in the ITIL 5 Foundation course?

    You will learn all nine topic areas of the ITIL 5 Foundation (Version 5.0) syllabus, including the ITIL Value System, the four dimensions, the seven guiding principles, the product and service lifecycle, management practices, continual improvement and value stream mapping.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the official ITIL 5 Foundation (Version 5.0) syllabus from AXELOS (PeopleCert), the current edition of the framework.

    How long is the training programme?

    The programme runs for 16 hours, usually delivered over two full days or four half-days, and covers all nine ITIL 5 Foundation topic areas with exam preparation.

    Are practice tests and mock exams included?

    Yes. The programme includes ITIL 5 Foundation practice questions and full-length mock exams aligned to the 40-question format, so you can identify weak areas and build exam readiness.

    Can a beginner take this course?

    Yes. ITIL 5 Foundation is designed as an entry point with no prerequisites, and our trainers support beginners with clear explanations, examples and practice throughout.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course?

    Enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning, and customised corporate group training, so you can choose the format that fits your schedule.

    How soon can I start?

    New ITIL 5 Foundation batches run regularly in live virtual and classroom formats. Check the upcoming schedules or talk to a learning advisor to pick a start date that works for you.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.