Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation?UntitledYour Entry into Digital Service Management

    The ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered and examined by PeopleCert. It introduces the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. Our ITIL 5 Foundation certification training in Ahmedabad builds this knowledge and prepares you for the 40-question, 60-minute exam. Built on the current ITIL 5 (Version 5.0) syllabus, the course covers value co-creation, the seven guiding principles, the product and service lifecycle, and value stream mapping and management. There are no prerequisites, so IT professionals, digital product managers and business teams can all start here. Ahmedabad's fast-growing IT services, global capability centre and GIFT City fintech employers increasingly expect current-edition service management knowledge. Gain a globally recognised credential and take a confident next step with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ahmedabad, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is ITIL 5 Foundation?Your Entry into Digital Service Management

    The ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered and examined by PeopleCert. It introduces the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. Our ITIL 5 Foundation certification training in Ahmedabad builds this knowledge and prepares you for the 40-question, 60-minute exam.

    Built on the current ITIL 5 (Version 5.0) syllabus, the course covers value co-creation, the seven guiding principles, the product and service lifecycle, and value stream mapping and management. There are no prerequisites, so IT professionals, digital product managers and business teams can all start here.

    Ahmedabad's fast-growing IT services, global capability centre and GIFT City fintech employers increasingly expect current-edition service management knowledge. Gain a globally recognised credential and take a confident next step with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ahmedabad, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Ahmedabad designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Ahmedabad
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Ahmedabad

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Ahmedabad
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Ahmedabad
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in AhmedabadDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    Why the ITIL 5 Foundation Credential Is Worth ItFor Individuals and Organisations

    For Individuals

    For Individuals

    ITIL 5 Foundation helps IT and business professionals build modern service management capability and prepare for the ITIL 5 Foundation exam. The course suits service desk staff, IT operations engineers, digital product managers and business teams who work with digital services. Whether you are new to ITIL, moving up from a support role, or working in IT services, a GCC, fintech or a product firm in Ahmedabad, this training builds skills that employers actively look for.

    If you want a recognised, current-edition service management credential, ITIL 5 Foundation is a clear place to start. You gain the ITIL 5 knowledge, guided exam preparation and a structured, supported path that employers value across sectors and regions.

    • Validates current-edition service management knowledge and boosts your professional credibility
    • Positions you for service desk, incident and IT operations roles across Ahmedabad
    • Builds fluency in the ITIL Value System, guiding principles and value streams
    • Prepares you to pass the 40-question ITIL 5 Foundation exam with confidence
    • Gives you a globally recognised AXELOS (PeopleCert) credential valued by employers
    • Opens a clear entry point to higher ITIL 5 qualifications
    • Helps you speak a common service language with digital delivery teams
    • Strengthens career mobility across IT services, GCC and fintech sectors
    For Organizations

    For Organizations

    ITIL 5 Foundation group training helps organisations build a modern service management foundation by equipping teams with a shared framework and practical concepts. The training can be delivered for IT service functions, PMOs or wider digital delivery groups. For organisations that want to connect service delivery to business value and improve reliability, this training provides a scalable, flexible solution.

    If your teams manage digital products and services without a common approach, ITIL 5 Foundation group training creates a shared service management language. Teams gain a consistent way to co-create value, improve flow and drive continual improvement across the organisation.

    • Standardises digital service management practice across teams and business units
    • Connects IT delivery to value co-creation and measurable business outcomes
    • Improves flow and reduces waste through value stream mapping and management
    • Builds a shared ITIL 5 vocabulary across IT and business functions
    • Embeds continual improvement as an everyday discipline
    • Enables customised group training aligned to your service model
    • Raises service quality, reliability and customer experience
    • Develops in-house capability for scaling digital operations

    ITIL V5 Foundation Exam Format in AhmedabadWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Ahmedabad

    The total cost of getting ITIL V5 Foundation certified in Ahmedabad includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Ahmedabad delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Ahmedabad is INR 92630

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Careers and Pay in AhmedabadRoles the ITIL 5 Credential Opens

    ITIL 5 Foundation is a recognised marker of modern service management skill across Ahmedabad, valued by IT services firms, global capability centres, GIFT City fintechs and consulting employers that run large digital operations. As the city's IT base grows past 150,000 professionals and enterprises modernise service delivery, demand for current-edition service management knowledge is rising from service desk to IT operations leadership. Here is what the market is telling us right now.

    ₹22.3 lakh

    Average ITIL professional salary, India

    per year, 6figr 2026

    ₹15.5 lakh

    IT Service Delivery Manager salary, India

    average, PayScale/Glassdoor 2026

    31,000+

    Open ITIL / ITSM roles listed, India

    Naukri 2026

    18%+

    Ahmedabad IT sector growth

    year on year, 2026

    SECTORS HIRING

    • —IT and Software Services / GCCs
    • —Banking, Financial Services and Fintech (GIFT City IFSC)
    • —Consulting and Professional Services
    • —Pharmaceuticals, Manufacturing and Engineering
    • —Product and Global Tech Firms
    • —Government and Public Sector Digital

    GROWTH TRENDS

    • —GIFT City IFSC expanding fintech and BFSI digital services demand
    • —Gujarat GCC Policy 2025-2030 attracting global capability centres
    • —500+ IT firms and 150,000+ IT professionals based in the city
    • —Ahmedabad IT sector growing at over 18% year on year
    • —Digital-first transformation raising demand for service management skills
    • —Cloud and AI adoption making service governance essential

    Sources: Naukri, Glassdoor, PayScale, 6figr (India) 2026; Invest India and Gujarat GCC Policy 2025-2030.

    Why Ahmedabad Employers Need Modern Service Management

    Digital-First Transformation

    Ahmedabad's IT services firms and GCCs are shifting to digital-first delivery, but many lack a modern service management framework, the exact gap ITIL 5 is built to close.

    ITIL 5 builds modern service management skills

    GIFT City Fintech Governance

    GIFT City IFSC is scaling fintech and BFSI operations that demand governed, reliable digital services, raising the value of professionals who understand the ITIL Value System.

    ITIL 5 builds value system and governance skills

    Cloud and AI Complexity

    Rapid cloud and AI adoption adds operational complexity that service desks struggle to manage, making structured incident, change and continual improvement practice essential.

    ITIL 5 builds incident, change and improvement skills

    Service Management Talent Gap

    The city's IT pool is deep in developers but thin in current-edition service management talent, so ITIL 5 certified professionals stand out to employers hiring for service roles.

    ITIL 5 makes certified professionals stand out

    Value Leakage in Delivery

    Boards fund digital programmes but see value leak through slow, siloed delivery. Value stream mapping and management help teams improve flow and outcomes.

    ITIL 5 builds value stream management skills

    Customer Experience Pressure

    Consumers expect always-on digital products, pushing organisations to embed value co-creation, reliability and sustainability into how services are run.

    ITIL 5 builds value co-creation skills

    Sources: Invest India, Gujarat GCC Policy 2025-2030; Naukri, Glassdoor (India) 2026.

    ITIL 5 Foundation is more than a certificate. It is the modern service management foundation Ahmedabad's digital employers are hiring for. Start your ITIL 5 journey today.

    Your Ahmedabad Career Transformation

    From Support Desk to Service Leadership in Ahmedabad

    The Shift ITIL 5 Makes

    Ahmedabad's digital economy is separating professionals who understand modern service management from those who do not. Here is which side of that line the ITIL 5 credential puts you on.

    Today

    Pay capped without a recognised, current-edition service management credential

    After ITIL 5

    Positioned for service roles where ITIL professionals in India average around ₹22 lakh

    Today

    Overlooked for roles that list ITIL or service management as preferred

    After ITIL 5

    Eligible for service desk, incident and IT operations roles across IT, GCC and fintech

    Today

    Confident in tasks, but employers want framework-based service thinking

    After ITIL 5

    Fluent in the ITIL Value System, guiding principles and value streams

    You earn your ITIL 5 Foundation

    Before

    Service knowledge based on habit, not a recognised framework

    Now you have

    A globally recognised AXELOS (PeopleCert) service management credential

    Before

    No formal entry point into an ITSM career path

    Now you have

    A clear first step toward higher ITIL 5 qualifications

    Before

    Delivery focused, with limited view of business value

    Now you have

    The skills to link services to value co-creation and outcomes

    Before

    Recognition limited when you change employer or sector

    Now you have

    A credential that travels across sectors and countries

    "The gap between running tasks and managing services well is increasingly a recognised credential, and Ahmedabad's leading employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Glassdoor, PayScale, 6figr (India) 2026.

    How to Get ITIL V5 Founfdation Certified in Ahmedabad Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Ahmedabad is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

    image

    100% Secure and Safe download

    The Service Management Skills You Will GainCore ITIL 5 Practices in Action

    This ITIL 5 Foundation course teaches the core concepts of digital product and service management aligned to the current Version 5.0 syllabus. By the end, you can explain the ITIL Value System, apply the guiding principles, and describe how value streams and continual improvement drive better service outcomes.

    Digital Product and Service Management

    Understand how modern digital products and services create value across their lifecycle, and how ITIL 5 evolves service management for the digital era.

    The ITIL Value System

    Learn how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated value system.

    The Seven Guiding Principles

    Apply focus on value, start where you are, progress iteratively with feedback, collaborate, think holistically, keep it simple, and optimise and automate to real decisions.

    The Product and Service Lifecycle

    Grasp the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they combine to create value.

    Continual Improvement

    Use the ITIL continual improvement model to drive lasting progress and embed improvement into every practice and lifecycle stage.

    Value Stream Mapping and Management

    Identify, map and manage value streams to improve flow, visibility and outcomes, cutting waste across digital service delivery.

    Who Should TakeITIL V5 Foundation Certification Training in Ahmedabad?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    INR 92630

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 92630

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in AhmedabadAccredited, Expert-Led, Flexible

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want to build modern service management capability and pass the ITIL 5 Foundation exam. As a PeopleCert Accredited Training Organization, our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • PeopleCert Accredited Training Organization delivering the official ITIL 5 syllabus
    • Experienced, PeopleCert-accredited trainers with real ITSM delivery expertise
    • Flexible live virtual, classroom and corporate group training formats
    • Structured courseware, case studies and mock exams for first-attempt readiness
    • ISO 9001 and ISO 27001 certified quality and information security standards
    • Dedicated learner support before, during and after the training
    • Trusted by professionals and organisations across 100+ countries
    • Competitive pricing for individual and corporate learners

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in AhmedabadInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Ahmedabad

    Hyatt Regency Ahmedabad, Ahmedabad

    ITIL Version 5 Foundation Training Location in Ahmedabad

    Crowne Plaza Ahmedabad City Centre, Ahmedabad

    corporate banner

    Corporate ITIL 5 Team TrainingBuilt for Service Operations

    Untitled

    • Customised ITIL 5 training for IT service functions, PMOs and delivery teams
    • Flexible onsite, live virtual, hybrid or blended delivery
    • Schedules aligned to your team's availability
    • Role-based examples drawn from your own service model
    • PeopleCert-accredited trainers with enterprise ITSM experience
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for teams across Ahmedabad and global sites

    Leading Organisations

    TCSInfosysHCLTechWiproTech MahindraCognizant

    What Our Learners Say

    Untitled

    Passed on My First Attempt

    "The ITIL 5 Foundation training made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real exam style, and I passed on my first attempt."

    Amit Patel

    IT Support Analyst

    Untitled

    0/0

    Practical and Easy to Apply

    "Very practical sessions on the product and service lifecycle and continual improvement. I now use the guiding principles with my service desk team every week."

    Sneha Shah

    Service Desk Team Lead

    Untitled

    0/0

    Current and Relevant Content

    "The trainer explained value stream mapping with real examples from IT operations. The current Version 5.0 content is exactly what employers in Ahmedabad are asking for."

    Rahul Desai

    IT Operations Engineer

    Untitled

    0/0

    Strong Team Upskilling Outcome

    "We trained a full service management team on ITIL 5 Foundation. The customised delivery and shared vocabulary noticeably improved how our teams handle incidents and changes."

    Meera Iyer

    L&D Manager, IT Services Firm

    Untitled

    0/0

    Well Aligned to Our Operations

    "The corporate programme was well organised and aligned to our digital services. Our people came away able to link service delivery to real business value."

    Karan Mehta

    Head of IT Service Management, Fintech

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver ITIL Version 5 Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

    IndoreDelhiBhopalThiruvananthapuramGurgaonHyderabadJaipurKolkataNoidaVisakhapatnamCoimbatoreMumbaiPuneCochinAhmedabadBangaloreChennai
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, examined by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT professionals, digital product managers and business teams.

    General

    What is ITIL 5 Foundation and who is it for?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, examined by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT professionals, digital product managers and business teams.

    Is the ITIL 5 Foundation certification worth it in Ahmedabad?

    Yes. Ahmedabad's IT services firms, global capability centres and GIFT City fintechs increasingly expect current-edition service management knowledge, and ITIL professionals in India average around ₹22 lakh per year. The credential is a strong, recognised entry point into service management roles.

    How is ITIL 5 different from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of the framework. It adds an explicit focus on digital product and service management, a product and service lifecycle as a core structure, and Value Stream Mapping and Management as a dedicated topic, with a stronger digital-era and sustainability emphasis than ITIL 4.

    Do I need any prerequisites to take ITIL 5 Foundation?

    No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge. Professionals holding ITIL 4 Foundation will recognise some familiar concepts, but ITIL 4 is not required.

    How long is the ITIL 5 Foundation certification valid?

    ITIL 5 Foundation is valid for three years. To renew it, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. You can confirm the current renewal options through PeopleCert.

    Pricing

    How much does ITIL 5 Foundation training cost in Ahmedabad?

    The fee depends on your chosen format, so training in Ahmedabad is quoted on request in INR. It typically bundles courseware, mock exams and the exam voucher. Request a quote or speak with a learning advisor for current pricing and batches.

    What is included in the ITIL 5 Foundation course fee?

    The training fee usually includes ITIL 5 aligned courseware, case studies, practice questions and mock exams, learner support and a course completion certificate. The PeopleCert exam voucher is commonly included as part of the package. Confirm the exact inclusions when you request a quote.

    Is the exam fee included in the training price?

    In most packages the PeopleCert ITIL 5 Foundation exam voucher is included, though this varies by plan. PeopleCert bills the exam under regional pricing, so ask a learning advisor to confirm whether the exam is bundled in your chosen option.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT service teams, PMOs and wider departments in Ahmedabad. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The ITIL 5 Foundation exam is a closed-book test with 40 single-answer multiple-choice questions. It is based on the official ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert and AXELOS.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and a duration of 60 minutes (one hour). It is closed book, with single-answer multiple-choice questions across the nine ITIL 5 Foundation topic areas.

    What is the passing score for ITIL 5 Foundation?

    The passing score is 65%, which means you must answer at least 26 of the 40 questions correctly. Aim for broad understanding across all nine topic areas rather than deep focus on any single one.

    Where can I take the ITIL 5 Foundation exam?

    You can sit the exam online through PeopleCert's OnVUE proctored system, available 24/7, or at a PeopleCert authorised test centre. The exam is usually arranged through your accredited training provider as part of a training and exam package.

    What if I do not pass on the first attempt?

    You can retake the exam. PeopleCert allows re-sits under its published policy, and selected training plans include a retake option to reduce your risk. Our trainers also provide targeted guidance to help you pass the next attempt with confidence.

    Course Content

    What topics does the ITIL 5 Foundation training cover?

    The training covers the nine ITIL 5 Foundation topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert and AXELOS, so you learn the latest digital service management concepts.

    Can a beginner take this course?

    Yes. ITIL 5 Foundation is designed as an entry point and needs no prior ITIL or service management knowledge. The training builds concepts from the ground up with examples and practice, so beginners and experienced staff can both follow it comfortably.

    What learning materials are provided?

    You receive ITIL 5 aligned courseware, industry case studies, practice questions, full mock exams and topic-wise quizzes. These materials help you understand the concepts and prepare for the 40-question Foundation exam.

    Will I get a certificate after the training?

    Yes. You receive a course completion certificate after meeting the training requirements. Passing the separate PeopleCert exam then earns you the official ITIL 5 Foundation certification and digital badge.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Speak with a learning advisor if you would like help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style in Ahmedabad.

    How soon can I start?

    New batches run regularly across live virtual and classroom formats, so you can usually start within a short time of enrolling. Check the upcoming schedules or ask a learning advisor for the next available Ahmedabad batch.

    Can I reschedule my batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include a Flexi Pass to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.