Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Certification?UntitledYour Entry into Modern IT Service Management

    ITIL 5 Foundation certification training in Indore prepares IT and business professionals to manage modern digital products and services using the world's most widely adopted service management framework. The ITIL Version 5 Foundation (ITIL 5-F) qualification, created by AXELOS and delivered through PeopleCert, is the entry point to the ITIL 5 scheme and introduces the ITIL Value System, value co-creation, and the product and service lifecycle. It is based on ITIL 5 (Version 5.0), the fifth iteration of the IT Infrastructure Library, so you learn the current, digital-era edition of the framework rather than an older one. The credential suits IT operations staff, service desk analysts, digital product owners, and DevOps, Agile and business professionals who want a recognised entry point into IT service management. There are no formal prerequisites, so anyone can start, regardless of prior ITIL knowledge or experience. With Indore's IT services base, GCCs and fintech firms scaling fast across the Super Corridor, an ITIL 5 Foundation credential gives you a digital-era qualification employers value. Get certified with Invensis Learning and begin your ITIL 5 journey with confidence.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Indore, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Certification?Your Entry into Modern IT Service Management

    ITIL 5 Foundation certification training in Indore prepares IT and business professionals to manage modern digital products and services using the world's most widely adopted service management framework. The ITIL Version 5 Foundation (ITIL 5-F) qualification, created by AXELOS and delivered through PeopleCert, is the entry point to the ITIL 5 scheme and introduces the ITIL Value System, value co-creation, and the product and service lifecycle. It is based on ITIL 5 (Version 5.0), the fifth iteration of the IT Infrastructure Library, so you learn the current, digital-era edition of the framework rather than an older one.

    The credential suits IT operations staff, service desk analysts, digital product owners, and DevOps, Agile and business professionals who want a recognised entry point into IT service management. There are no formal prerequisites, so anyone can start, regardless of prior ITIL knowledge or experience.

    With Indore's IT services base, GCCs and fintech firms scaling fast across the Super Corridor, an ITIL 5 Foundation credential gives you a digital-era qualification employers value. Get certified with Invensis Learning and begin your ITIL 5 journey with confidence.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Indore, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Indore designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Indore
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Indore

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Indore
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Indore
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in IndoreDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    What You Gain from Getting ITIL 5 CertifiedCareer and Capability Payoffs

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps professionals build practical service management capability and prepare for the ITIL 5 exam. The programme suits service desk analysts, IT operations staff, digital product owners and career changers who want a recognised entry into ITSM. Whether you are new to ITIL or updating from an earlier edition, this training builds current, digital-era knowledge aligned with how modern organisations create and deliver value.

    If you want a credible first credential in IT service management, ITIL 5 Foundation is a clear path forward. You gain framework knowledge, exam readiness and a qualification that Indore's IT services, product and fintech employers recognise.

    • Earns a globally recognised, digital-era ITSM credential from AXELOS and PeopleCert
    • Opens entry into service desk, incident, problem and service management roles
    • Builds fluency in the ITIL Value System and the seven guiding principles
    • Strengthens value co-creation, continual improvement and value stream thinking
    • Positions you for growth in Indore's expanding IT services and GCC sector
    • Gives you a modern alternative to older ITSM knowledge with no prerequisites
    • Prepares you fully for the 40-question, closed-book ITIL 5 exam
    • Adds a portable qualification recognised by employers worldwide
    For Organizations

    For Organizations

    ITIL 5 Foundation group training helps organisations lift service management capability by giving teams a common framework and practical skills. The training can be delivered for IT operations, service desks, delivery units or product teams. For firms looking to standardise how they run digital products and services, this training offers a scalable, flexible solution across sites.

    If your teams handle growing client portfolios or digital services, ITIL 5 Foundation training creates a shared approach to incidents, changes, value streams and continual improvement, so quality stays consistent as you scale.

    • Builds a shared service management language across IT and delivery teams
    • Improves incident, problem and change handling for steadier operations
    • Aligns digital product and service delivery to value co-creation
    • Standardises practices across multi-client and GCC delivery
    • Enables customised, role-relevant training for your teams
    • Supports continual improvement and value stream maturity
    • Provides flexible live virtual and onsite delivery in Indore
    • Strengthens in-house ITSM capability and audit readiness

    ITIL V5 Foundation Exam Format in IndoreWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Indore

    The total cost of getting ITIL V5 Foundation certified in Indore includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Indore delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Indore is INR 92630

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Skills Lead in IndoreRoles, Sectors and Demand

    ITIL 5 Foundation is a strong first credential for IT service management careers in Indore, where a fast-growing services base, new GCCs and fintech firms run digital products and services at scale. As the Super Corridor and Crystal IT Park expand and enterprises modernise their operations, professionals who understand modern ITSM are increasingly sought after. Demand spans service desk, incident, problem and service delivery roles, and here is what the local market is telling us right now.

    ₹22.3 lakh

    Average ITIL professional salary, India

    per year, 6figr 2026

    ₹15-19 lakh

    IT Service Delivery Manager salary, India

    average, PayScale 2026

    5,000+

    IT roles listed in Indore

    Naukri 2026

    300+

    IT and BPO firms in Indore

    Super Corridor and IT parks

    SECTORS HIRING

    • —IT and Software Services / GCCs
    • —IT-Enabled Services, BPO and KPO
    • —Product Engineering and SaaS
    • —Banking, Financial Services and Fintech
    • —Consulting and Professional Services
    • —Government, Smart City and Public Sector

    GROWTH TRENDS

    • —Super Corridor IT parks expanding with IT Park-3 and IT Park-4
    • —TCS and Infosys campuses anchoring the Super Corridor
    • —300+ IT and BPO firms driving service management demand
    • —Cloud and digital transformation across services firms
    • —Fintech and BFSI growth raising service reliability needs
    • —Smart City programmes standardising IT governance

    Sources: 6figr, PayScale, Glassdoor, Indeed, Naukri (India) 2026; Super Corridor Indore and Invest Madhya Pradesh IT park data.

    Market Forces Driving ITSM Demand in Indore

    Scaling IT Services Base

    Indore's 300+ IT and BPO firms run growing client delivery operations that need standardised service management to keep quality consistent as headcount rises.

    ITIL 5 builds consistent service management skills

    Cloud and Digital Transformation

    Enterprises migrating to cloud and digital products need people who can manage value streams and continual improvement, which sit at the core of ITIL 5.

    ITIL 5 builds value stream and improvement skills

    Fintech and BFSI Reliability

    Fintech and BFSI operations in Indore demand high uptime and fast incident response, where ITIL practices reduce disruption and protect customer trust.

    ITIL 5 builds incident and service continuity skills

    Fresh Talent, Few Frameworks

    Indore's large fresher pipeline is strong on coding but light on service management structure, a gap that ITIL 5 Foundation is built to fill early.

    ITIL 5 Foundation adds structure for new professionals

    Multi-Client Delivery Complexity

    GCCs and services firms juggle many clients at once, needing consistent ways to handle incidents, changes and service requests across accounts.

    ITIL 5 standardises practices across clients

    From IT Services to Digital Products

    As employers shift from traditional ITSM to digital product management, ITIL 5's product and service lifecycle focus meets that new way of working.

    ITIL 5 covers the product and service lifecycle

    Sources: Super Corridor Indore, Invest Madhya Pradesh (IT parks); Naukri, LinkedIn, Glassdoor (India) 2026.

    ITIL 5 Foundation is more than a certificate. It is a career step into modern IT service management. Join professionals in Indore who bring structure to digital service delivery. Start your journey today.

    Your Indore Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    Indore's IT services, GCC and fintech market is expanding with digital transformation and Super Corridor growth, and employers increasingly separate professionals who understand modern service management from those who do not. Here is which side of that line you want to be on.

    Today

    Pay capped in support roles with limited leverage to negotiate

    After ITIL 5

    IT service management roles in India pay strong bands, with service delivery managers averaging around ₹15 to 19 lakh

    Today

    Shortlisted less often for roles that list ITIL as preferred

    After ITIL 5

    Eligible for ITSM roles across IT services, GCCs, fintech and product firms in Indore

    Today

    Confident with tickets, but employers want service-level thinking

    After ITIL 5

    Fluent in linking services to value and driving continual improvement

    You earn ITIL 5 Foundation

    Before

    ITSM knowledge picked up on the job, with no recognised qualification

    Now you have

    A recognised AXELOS and PeopleCert credential valued by Indian and global employers

    Before

    Limited to support tasks with no structured service management path

    Now you have

    A clear route into incident, problem, change and service management roles

    Before

    Tool-focused, with little grasp of how value is created end to end

    Now you have

    Command of the ITIL Value System, guiding principles and value streams

    Before

    Reliant on older ITSM knowledge that employers now see as dated

    Now you have

    A current, digital-era credential based on ITIL 5 Version 5.0

    "The gap between running IT tasks and managing digital services is a recognised framework, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: 6figr, PayScale, Glassdoor, Indeed (India) 2026.

    How to Get ITIL V5 Founfdation Certified in Indore Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Indore is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

    image

    100% Secure and Safe download

    Skills You Will Build in This ProgrammeGrounded in the ITIL 5 Syllabus

    This ITIL 5 Foundation training helps you build practical service management knowledge across all nine syllabus topic areas. By the end, you can explain the ITIL Value System, apply the guiding principles, and prepare confidently for the ITIL 5 exam.

    Digital Product and Service Management

    Understand how modern digital products and services create value across their lifecycle, and the shift ITIL 5 makes beyond traditional IT service management into the digital era.

    The ITIL Value System

    Learn how guiding principles, governance, value chain activities, management practices and continual improvement fit together as one integrated system that co-creates value.

    The Seven Guiding Principles

    Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.

    The Four Dimensions

    Balance Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers for a holistic approach to service management.

    ITIL Management Practices

    Understand key practices such as incident management, problem management, change enablement and service desk, and how practice guides standardise consistent ways of working.

    Value Streams and Continual Improvement

    Map value streams to improve flow and visibility, and use the ITIL continual improvement model to sustain results across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Indore?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    INR 92630

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 92630

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for ITIL 5 in IndoreAccredited ITSM Training Partner

    As a trusted ITIL Version 5 Foundation training company in Indore, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Indore that want to build modern service management capability and pass the ITIL 5 exam. Our programmes combine PeopleCert-accredited instructors, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training
    • Accredited, experienced trainers with real IT service management background
    • Flexible formats: live virtual, classroom and corporate group training
    • Courseware aligned to the official AXELOS ITIL 5 syllabus (Version 5.0)
    • Practice questions, mock exams and first-attempt exam guidance
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in IndoreInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Indore

    Hotel Radisson Blu, Service Road, Indore City, Indore, Juni Indore Tahsil, Indore, Madhya Pradesh, 452001, India

    ITIL Version 5 Foundation Training Location in Indore

    Indore Marriott, MR10, Indore City, Indore, Juni Indore Tahsil, Indore, Madhya Pradesh, 452010, India

    corporate banner

    ITIL 5 Foundation Corporate TrainingFor Teams in Indore

    Untitled

    • Suitable for small, medium and large IT and delivery teams
    • Customised schedules aligned with your team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with real service management expertise
    • Role-based, industry-relevant examples for better application
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Indore and other locations

    Leading Organisations

    TCSInfosysImpetusYash TechnologiesInfoBeansPersistent

    What Our Learners Say

    Untitled

    Passed on the First Attempt

    "The ITIL 5 Foundation training made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real paper closely and I cleared the exam on my first attempt."

    Ankit Sharma

    Service Desk Analyst

    Untitled

    0/0

    Practical and Career-Focused

    "As someone moving from support into service management, this course gave me the structure I was missing. The trainer used practical examples that mapped straight to my day-to-day work in Indore."

    Neha Patidar

    IT Support Engineer

    Untitled

    0/0

    Concepts I Actually Apply

    "Clear explanation of value streams and continual improvement, which I now use when reviewing incidents. The live virtual format worked well around my shift schedule."

    Rahul Verma

    Incident Coordinator

    Untitled

    0/0

    Stronger, More Consistent Teams

    "We trained a delivery group on ITIL 5 Foundation and the shared vocabulary improved how our teams handle changes and requests. Coordination and scheduling were smooth throughout."

    Priya Deshmukh

    L&D Manager, IT Services Firm

    Untitled

    0/0

    Tailored to Our Operations

    "The corporate programme was tailored to our GCC operations and the trainers understood multi-client delivery. Our service quality and audit readiness both improved after the training."

    Sandeep Joshi

    Delivery Head, Global Capability Centre

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver ITIL Version 5 Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

    IndoreDelhiBhopalThiruvananthapuramGurgaonHyderabadJaipurKolkataNoidaVisakhapatnamCoimbatoreMumbaiPuneCochinAhmedabadBangaloreChennai
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. ITIL 5 Foundation is a recognised entry credential in modern IT service management, valued by Indore's IT services firms, GCCs and fintech employers. It opens roles from service desk analyst to incident and service delivery manager, where India ITSM salaries range from a few lakhs to well over ₹20 lakh for experienced professionals. Talk to a learning advisor to plan your path.

    General

    Is ITIL 5 Foundation worth it for my career in Indore?

    Yes. ITIL 5 Foundation is a recognised entry credential in modern IT service management, valued by Indore's IT services firms, GCCs and fintech employers. It opens roles from service desk analyst to incident and service delivery manager, where India ITSM salaries range from a few lakhs to well over ₹20 lakh for experienced professionals. Talk to a learning advisor to plan your path.

    What is ITIL 5 Foundation?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, created by AXELOS and delivered through PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value.

    How does ITIL 5 differ from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of the framework. It adds an explicit focus on digital product and service management, introduces the product and service lifecycle as a core structure, makes Value Stream Mapping and Management a dedicated topic, and updates the ITIL Value System with a stronger digital-era emphasis.

    Who should take ITIL 5 Foundation?

    It suits IT operations staff, service desk analysts, digital product owners, DevOps and Agile practitioners, and business professionals who work with digital service teams. There are no formal prerequisites, so it is open to anyone wanting a modern ITSM foundation.

    How long is the ITIL 5 Foundation certification valid?

    The ITIL 5 Foundation certification is valid for three years. To maintain it, you earn 60 CPD (Continuing Professional Development) points within each three-year cycle. Verify current renewal options on peoplecert.org.

    Pricing

    What is included in the ITIL 5 Foundation course fee?

    The training fee typically includes AXELOS-aligned courseware, practice questions, mock exams, first-attempt exam guidance and learner support. The PeopleCert exam voucher is often bundled in accredited packages. Request a quote to confirm what is included for your chosen format.

    How much does ITIL 5 Foundation training cost in Indore?

    Fees vary by delivery format, whether you choose live virtual, classroom or corporate group training, and whether the exam voucher is bundled. Instructor-led training in Indore is quoted in INR. Contact a learning advisor for current pricing and upcoming batches.

    Is the ITIL 5 exam fee included in the training price?

    It depends on the package. Many accredited bundles include the PeopleCert exam voucher, while some plans price training and exam separately. PeopleCert exam pricing varies by region and channel, so confirm your inclusions before you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desk and delivery teams in Indore. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The ITIL 5 Foundation exam is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus. It covers nine topic areas, from digital product and service management concepts to Value Stream Mapping and Management.

    How many questions are on the ITIL 5 exam and how long is it?

    The exam has 40 questions and lasts 60 minutes (1 hour). It is a closed-book, single-answer multiple-choice paper.

    What is the passing score for ITIL 5 Foundation?

    The passing score is 65 percent, which means answering at least 26 of the 40 questions correctly. Our mock exams and practice questions help you build the broad understanding needed to pass first time.

    Where can I take the ITIL 5 Foundation exam?

    You can take it online through PeopleCert's OnVUE proctoring system, available 24/7, or at a PeopleCert authorised test centre. The exam is usually arranged through an Accredited Training Organization as part of a training and exam package.

    Do I need ITIL 4 Foundation before ITIL 5 Foundation?

    No. ITIL 5 Foundation has no formal prerequisites and is open to all. Professionals holding ITIL 4 will find some familiar concepts, but ITIL 4 is not required to sit the ITIL 5 exam.

    Course Content

    What topics does the ITIL 5 Foundation training cover?

    The training covers all nine syllabus topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, ITIL management practices, continual improvement, and Value Stream Mapping and Management.

    What will I learn in the ITIL 5 Foundation course?

    You will learn how organisations co-create value through digital products and services, how the ITIL Value System works, how to apply the seven guiding principles, and how key management practices such as incident, problem and change enablement support consistent service delivery.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and full-length mock exams mapped to the 40-question, 60-minute exam format, so you can identify weak areas and build readiness before the real exam.

    Can a beginner take ITIL 5 Foundation?

    Yes. ITIL 5 Foundation is designed as an entry point and has no prerequisites, so beginners are welcome. The training explains every concept from the ground up and provides hands-on examples and practice to support you.

    Is the courseware aligned to the current ITIL syllabus?

    Yes. The courseware is aligned to the official AXELOS ITIL 5 Foundation syllabus (Version 5.0), the current edition of the framework, and is delivered by PeopleCert-accredited trainers.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website. Choose your format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available in Indore?

    We offer online (live virtual) instructor-led training, classroom training, self-paced options and customised corporate group training, so you can choose the format that fits your schedule in Indore.

    Are there any eligibility requirements to enrol?

    No. ITIL 5 Foundation has no formal prerequisites, so anyone can enrol regardless of education, experience or prior ITIL knowledge. It is built to be accessible to IT and business professionals alike.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include a retake option. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.