Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Certification?UntitledYour Entry into Modern Service Management

    The ITIL Version 5 Foundation (ITIL 5-F) is the entry-level certification in the ITIL 5 scheme from AXELOS (PeopleCert), and ITIL 5 Foundation certification training in Chennai prepares you to manage digital products and services the modern way. ITIL 5 (Version 5.0) is the fifth iteration of the world's most widely adopted IT service management framework, introducing digital product and service management, the ITIL Value System and dedicated value stream mapping and management. Chennai, home to 300+ global capability centres and a leading SaaS and IT services base, gives certified professionals strong demand across incident, problem, change and service delivery roles. You learn the seven guiding principles, the four dimensions, the product and service lifecycle and continual improvement, all mapped to the current Foundation syllabus. With no prerequisites and a globally recognised credential at the end, the ITIL 5 Foundation is a clear first step into modern service management. Start your ITIL journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Chennai, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Certification?Your Entry into Modern Service Management

    The ITIL Version 5 Foundation (ITIL 5-F) is the entry-level certification in the ITIL 5 scheme from AXELOS (PeopleCert), and ITIL 5 Foundation certification training in Chennai prepares you to manage digital products and services the modern way. ITIL 5 (Version 5.0) is the fifth iteration of the world's most widely adopted IT service management framework, introducing digital product and service management, the ITIL Value System and dedicated value stream mapping and management.

    Chennai, home to 300+ global capability centres and a leading SaaS and IT services base, gives certified professionals strong demand across incident, problem, change and service delivery roles. You learn the seven guiding principles, the four dimensions, the product and service lifecycle and continual improvement, all mapped to the current Foundation syllabus.

    With no prerequisites and a globally recognised credential at the end, the ITIL 5 Foundation is a clear first step into modern service management. Start your ITIL journey with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Chennai, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Chennai designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Chennai
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Chennai

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Chennai
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Chennai
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in ChennaiDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    Why Get ITIL 5 Foundation CertifiedThe Value You Walk Away With

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the PeopleCert Foundation exam. It suits service desk, operations, DevOps and product professionals who want the current ITIL edition. Whether you are new to ITIL or moving up from an older version, this training builds skills that Chennai employers across IT services, SaaS and BFSI actively look for.

    If you want a globally recognised entry credential in digital service management, the ITIL 5 Foundation is a clear path. You gain framework knowledge, exam readiness and a qualification that travels across sectors and regions.

    • Earn a globally recognised PeopleCert credential in the latest ITIL edition
    • Qualify for incident, problem, change and service delivery roles in Chennai
    • Speak the shared language of modern IT service management
    • Apply the ITIL Value System and guiding principles to real service work
    • Stand out in a market rich in older-version ITIL talent
    • Build a foundation for higher ITIL 5 qualifications
    • Boost credibility with GCC, SaaS and BFSI employers
    • Prepare for the 40-question Foundation exam with confidence
    For Organizations

    For Organizations

    ITIL 5 group training helps organisations in Chennai build consistent service management capability by equipping teams with current ITIL knowledge and practical skills. It can be delivered for IT operations, service desk or delivery teams. For organisations modernising IT service delivery across hybrid cloud and digital products, this training provides a scalable, flexible solution.

    If your teams run services on older or inconsistent practices, ITIL 5 group training creates a shared model. Teams gain a standardised approach to value co-creation, governance and continual improvement.

    • Builds a common service management language across IT teams
    • Aligns delivery to value using the ITIL Value System
    • Improves incident, problem and change practices
    • Supports digital product and service management at scale
    • Standardises practice across GCC and delivery centres
    • Offers flexible onsite and live virtual delivery for teams
    • Strengthens a continual improvement culture
    • Builds in-house ITIL 5 expertise

    ITIL V5 Foundation Exam Format in ChennaiWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Chennai

    The total cost of getting ITIL V5 Foundation certified in Chennai includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Chennai delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Chennai is INR 92630

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in ChennaiRoles, Demand and Salaries

    ITIL 5 Foundation is becoming a baseline marker of modern service management capability across Chennai, valued by IT services, GCCs, SaaS product firms, BFSI and manufacturing employers that run large, always-on digital services. As enterprises modernise IT service delivery across hybrid cloud and adopt AI-driven operations, professionals fluent in the current ITIL edition are increasingly sought after. Demand spans service desk, incident, problem, change and service delivery roles, and here is what the market is telling us right now.

    11,000+

    ITSM and ITIL roles listed, Chennai

    Indeed 2026

    ₹22.3 lakh

    Average ITIL professional salary, India

    per year, 6figr 2026

    300+

    GCCs operating in Chennai

    Flexiple 2026

    ~30%

    Chennai share of India SaaS exports

    industry estimate, verify

    SECTORS HIRING

    • —IT Services and Global Capability Centres
    • —SaaS and Product Engineering
    • —Banking, Financial Services and Insurance
    • —Automotive and Manufacturing
    • —Healthcare and Life Sciences
    • —Telecom and Digital Platforms

    GROWTH TRENDS

    • —300+ GCCs standardising IT service management in Chennai
    • —Chennai driving nearly 30% of India's SaaS exports
    • —Hybrid cloud and AI operations raising ITSM demand
    • —ITIL 5 adoption as enterprises modernise service delivery
    • —Lower operating costs pulling new GCCs to Chennai
    • —Data centre and edge growth across the OMR corridor

    Sources: Indeed, 6figr, Glassdoor, PayScale, SalaryExpert (India) 2026; Flexiple, GCCX (Chennai GCCs); IBEF, Tata Tele Business (IT/ITeS).

    IT Service Challenges Fuelling ITIL 5 Demand in Chennai

    Fragmented Service Management Across GCCs

    Chennai's 300+ GCCs run global IT operations, but inconsistent service practices across centres cause outages and rework, the exact gap ITIL 5 practices are built to close.

    ITIL 5 standardises service management

    Hybrid Cloud Complexity

    As Chennai enterprises shift to hybrid cloud, teams struggle to keep availability, change and incident practices consistent across on-premise and cloud environments.

    ITIL 5 gives a common operating model

    AI and Automation Reshaping Operations

    AI-driven monitoring and automation are changing how Chennai IT teams run services; ITIL 5's optimise-and-automate principle helps professionals adopt them without losing control.

    ITIL 5 teaches optimise and automate

    Value Realisation Pressure in SaaS

    Chennai's SaaS leaders must prove value from every digital product; ITIL 5's value co-creation and value stream focus help teams connect delivery to real outcomes.

    ITIL 5 builds value co-creation skills

    Modern ITSM Skills Gap

    Employers have plenty of older-version ITIL talent but few professionals fluent in the digital product and service management that ITIL 5 introduces.

    ITIL 5 covers the latest edition

    Rising Service Experience Expectations

    With BFSI and product firms competing on service experience, Chennai teams need structured incident, problem and continual improvement practices to keep pace.

    ITIL 5 strengthens continual improvement

    Sources: Flexiple, GCCX (Chennai GCCs); Indeed, 6figr (India) 2026; IBEF, Tata Tele Business (IT/ITeS trends).

    ITIL 5 Foundation is your entry into modern digital service management. Join Chennai professionals building the practices employers need, and take the next step today.

    Your Chennai Career Transformation

    From Where You Are to Where ITIL 5 Takes You

    Your Chennai Career Shift

    Chennai's IT and digital-services market is expanding with GCC growth, SaaS leadership and cloud adoption, and employers increasingly separate professionals who know a modern service management framework from those who do not. Here is which side of that line you want to be on.

    Today

    Capped at service-desk or support pay with limited negotiating leverage

    After ITIL 5

    Service delivery and IT operations roles in Chennai reach around ₹18 lakh and beyond

    Today

    Overlooked for roles that list ITIL as preferred

    After ITIL 5

    Eligible for incident, problem, change and service delivery roles across Chennai GCCs

    Today

    Strong on tasks, but employers want a recognised service management framework

    After ITIL 5

    Fluent in the ITIL Value System and modern digital service practices

    You earn ITIL 5 Foundation

    Before

    Service management skills learned on the job, with no credential

    Now you have

    A globally recognised PeopleCert credential in the latest ITIL edition

    Before

    Familiar with older ITIL versions only

    Now you have

    Current on ITIL 5 digital product and service management and value streams

    Before

    Limited mobility when changing employer or sector

    Now you have

    A transferable qualification recognised across Chennai and worldwide

    Before

    Reacting to incidents without a structured model

    Now you have

    A clear continual improvement and value co-creation approach

    "The gap between running IT tasks and managing digital services well is a recognised framework, and Chennai's leading employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: PayScale, 6figr, Glassdoor, SalaryExpert (India) 2026.

    How to Get ITIL V5 Founfdation Certified in Chennai Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Chennai is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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    100% Secure and Safe download

    Skills You Will Build in ITIL 5 FoundationModern Service Management Capabilities

    This ITIL 5 Foundation training builds practical understanding of modern digital service management. By the end, you can describe the ITIL Value System, the guiding principles and the product and service lifecycle, and prepare for the 40-question Foundation exam.

    Digital Product and Service Management

    Understand what sets digital products and services apart, how value is created, and how products and services are managed across their lifecycle in the modern digital era.

    Value Co-Creation and Sustainability

    Weigh outcomes, costs, risks, experience and sustainability to co-create value with consumers, users and stakeholders rather than delivering outputs alone.

    The Four Dimensions

    Apply Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers for a holistic view of service management.

    The ITIL Value System

    See how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system.

    The Seven Guiding Principles

    Use principles such as focus on value, start where you are, progress iteratively with feedback, and optimise and automate to make better service decisions.

    The Product and Service Lifecycle

    Understand discovery, design, build, operation, and delivery and support, and how these activities combine to create and sustain value.

    ITIL Management Practices

    Explore the role of ITIL management practices and how official practice guides support consistent, effective ways of working across an organisation.

    Value Stream Mapping and Continual Improvement

    Map and manage value streams and apply the continual improvement model to raise flow, visibility and outcomes across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Chennai?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    INR 92630

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 92630

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor ITIL 5 Foundation Certification Training in Chennai?

    Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training for professionals and teams in Chennai. Our programmes combine accredited trainers, ITIL 5 aligned courseware, flexible delivery and dedicated learner support. As a trusted ITIL Version 5 Foundation training company in Chennai, we bring all of this together in one accredited programme. Whether you enrol as an individual or arrange corporate training for your team, you get a practical, exam-focused experience built around real IT service scenarios and the current ITIL 5 syllabus.

    • PeopleCert Accredited Training Organization delivering official ITIL 5 Foundation training
    • Trainers accredited and aligned to AXELOS (PeopleCert) standards
    • Live virtual, classroom and corporate group training formats
    • ITIL 5 aligned courseware and industry-driven case studies
    • Practice questions and mock exams for the 40-question Foundation exam
    • First-attempt exam guidance and post-training support
    • ISO 9001:2015 and ISO 27001:2022 certified training delivery
    • Trusted by learners and organisations across Chennai and worldwide

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in ChennaiInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Chennai

    Taj Coromandel, Uttamar Gandhi Salai (Nungambakkam High Road), CMWSSB Division 113, Ward 113, Zone 9 Teynampet, Chennai Corporation, Chennai, Tamil Nadu, 600006, India

    ITIL Version 5 Foundation Training Location in Chennai

    ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

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    Corporate ITIL 5 TrainingFor Your Teams in Chennai

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    • Suitable for small, medium and large IT and service management teams
    • Customised schedules aligned to your team's availability
    • Delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with real IT service management experience
    • Role-based examples drawn from IT services, SaaS and BFSI
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Chennai and global sites

    Leading Organisations

    CognizantZohoFreshworksTCSHCLTechFord

    What Our Learners Say

    Untitled

    Passed the Foundation Exam with Confidence

    "The ITIL 5 Foundation training made the new digital service concepts easy to follow. The ITIL Value System and guiding principles finally clicked, and the mock exams got me ready to pass the Foundation exam first time."

    Karthik Subramanian

    IT Service Desk Lead

    Untitled

    0/0

    A Clear Upgrade to the Latest Edition

    "Moving from an older ITIL version, I needed to understand what changed. The trainer explained value streams and the product and service lifecycle clearly, with examples I could apply to my incident and problem work straight away."

    Divya Ramachandran

    Incident Manager

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    Practical and Relevant to Delivery Teams

    "As a DevOps engineer I wanted to see how ITIL fits modern delivery. This course connected continual improvement and the guiding principles to how we actually work, and the sessions were practical rather than theoretical."

    Arun Prasad

    DevOps Engineer

    Untitled

    0/0

    Standardised Our Service Management Practices

    "We trained a full service management team through Invensis Learning. The corporate delivery was flexible around our shifts, and our teams now share one language for incident, change and continual improvement across centres."

    Meenakshi Iyer

    L&D Manager, IT Services GCC

    Untitled

    0/0

    Aligned Our Teams to Modern ITSM

    "Rolling out ITIL 5 across our support teams helped us align delivery to value. The trainers tailored examples to our SaaS context, and the shared framework has already improved how we handle problems and improvements."

    Sundar Rajan

    Service Delivery Head, SaaS Company

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    We also deliver ITIL Version 5 Foundation Certification Trainingacross multiple cities

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    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and continually improve value.

    General

    What is ITIL 5 Foundation?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and continually improve value.

    How does ITIL 5 differ from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of ITIL. It adds an explicit focus on digital product and service management, the product and service lifecycle as a core element, dedicated value stream mapping and management, and an updated ITIL Value System with a stronger digital-era orientation.

    Is ITIL 5 Foundation worth it for professionals in Chennai?

    Yes. Chennai runs 300+ GCCs and a large SaaS and IT services base, and employers value a current service management credential. ITIL 5 Foundation helps you qualify for incident, problem, change and service delivery roles. Talk to a learning advisor to plan your path.

    Who should take ITIL 5 Foundation?

    It suits IT professionals, service desk and operations staff, digital product managers, and DevOps, Agile or SRE practitioners who want to understand modern IT service management using the current ITIL edition. Business professionals working with digital teams also benefit.

    Are there prerequisites for ITIL 5 Foundation?

    No. ITIL 5 Foundation has no formal prerequisites and is open to everyone regardless of education, experience or prior ITIL knowledge, making it an accessible entry point into the framework.

    Pricing

    What is included in the ITIL 5 Foundation course fee?

    The fee typically includes ITIL 5 aligned courseware, industry case studies, practice questions, mock exams and first-attempt exam guidance, plus learner support. The PeopleCert exam voucher is usually part of the training package. Request a quote for the exact inclusions.

    How much does ITIL 5 Foundation training cost in Chennai?

    Training fees vary by format and schedule, so live virtual, classroom and corporate options are priced differently. Contact us for current Chennai batch pricing, or ask about group rates for your team.

    Is the exam fee included in the price?

    In most packages the PeopleCert ITIL 5 Foundation exam voucher is included, but this varies by plan. Confirm the exam voucher inclusion when you enrol, or ask a learning advisor for details.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and service management teams in Chennai. Ask about a group quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the ITIL 5 Foundation exam format?

    The ITIL 5 Foundation exam has 40 multiple-choice questions to be answered in 60 minutes. It is closed book with single-answer questions, based on the ITIL 5 Foundation (Version 5.0) syllabus from PeopleCert.

    What is the passing score for ITIL 5 Foundation?

    You need 65%, which is 26 out of 40 questions correct, to pass the ITIL 5 Foundation exam.

    Where can I take the ITIL 5 Foundation exam?

    You can take it online through PeopleCert's OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. It is usually arranged as part of the training and exam package.

    What topics does the exam cover?

    The exam covers nine topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, ITIL's management practices, continual improvement, and value stream mapping and management.

    What happens if I do not pass the first time?

    You can retake the exam, and PeopleCert re-sit policies and fees apply. Our trainers provide first-attempt guidance, mock exams and practice questions so you can prepare with confidence.

    Course Content

    What will I learn in ITIL 5 Foundation training?

    You will learn digital product and service management, the ITIL Value System, the seven guiding principles, the product and service lifecycle, ITIL management practices, continual improvement and value stream mapping and management, all aligned to the ITIL 5 (Version 5.0) syllabus.

    How long is the ITIL 5 Foundation training?

    Invensis Learning delivers ITIL 5 Foundation as a 16-hour programme, run as two full days or four half-days depending on the schedule you choose.

    Do I need prior experience or ITIL knowledge?

    No. The course is designed for beginners and experienced professionals alike, and no prior ITIL knowledge is required. Trainers build the concepts from the ground up with practical examples.

    What learning materials are provided?

    You receive ITIL 5 aligned courseware, industry-driven case studies, practice questions, mock exams and revision aids to help you prepare for the Foundation exam.

    Is the courseware aligned to the latest ITIL edition?

    Yes. The courseware is aligned to the current ITIL 5 Foundation (Version 5.0) syllabus published by AXELOS (PeopleCert), so you study the latest framework.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course in Chennai?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming Chennai batches or talk to an advisor.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning and customised corporate group training, so you can pick the format that fits your schedule.

    How soon can I start?

    New batches run regularly across live virtual and classroom formats. Check the upcoming schedules or contact us to find the next Chennai batch that suits you.

    Can I reschedule my batch?

    Yes. Flexi options let you reschedule or move to another batch. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.