Certified ScrumMaster Certification Training in Ottawa

From Study to Certified

Build practical Scrum Master skills with Scrum Alliance aligned, instructor-led CSM training in Ottawa. This course prepares aspiring and practising Scrum Masters to facilitate Scrum teams, remove impediments and pass the online exam, in flexible live virtual and classroom formats that fit working professionals across the capital.

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Get CSM Certified and Lead Scrum with Confidence in Ottawa

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CAD 1250

What the CSM Certification Delivers in OttawaYour Route into Agile Delivery

The Certified ScrumMaster (CSM) is the Scrum Alliance's foundational Scrum Master credential, and this Certified ScrumMaster certification training in Ottawa gives you a working command of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It is the most widely recognised Scrum Master certification worldwide, with over a million CSM holders.

Delivered by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020 edition), the course covers all six topic areas: Scrum theory and principles, the five Scrum values, the Scrum Team, Scrum events, Scrum artifacts and the Scrum Master role. Completing the course unlocks the online exam through your Scrum Alliance member portal.

The programme suits aspiring Scrum Masters, project managers moving to agile, and team members formalising their Scrum knowledge across Ottawa's federal, technology and SaaS employers. If you want a recognised route into agile delivery, get CSM certified with Invensis Learning.

Key Highlightsof the CSM Certification Training Course

End-to-End Learning and Certification Readiness

Structured CSM Certification training in Ottawa designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized CSM course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Ottawa

Flexible training formats for individual professionals and corporate teams in Ottawa
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to CSM
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance on certification requirements and learning milestones as part of the CSM certification program in Ottawa
Earn a CSM certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Ottawa
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability building through CSM corporate training in Ottawa and team-based learning initiatives

CSM Certification Eligibility in OttawaDo You Qualify for the CSM Exam?

Certified ScrumMaster (CSM) has no formal prerequisites. The credential is suitable for anyone moving into or supporting a Scrum team:

No formal prerequisites — open to anyone interested in Scrum and the Scrum Master role.
A basic familiarity with the latest Scrum Guide is helpful but not required.
Suitable for team members, team leads, project managers, and professionals moving into Scrum roles.
Active participation in the full 2-day (16-hour) course is required to take the CSM test and earn the credential.

Why Earning Your CSM Pays OffGains for Professionals and Teams

For Individuals

CSM training helps you step into the Scrum Master role and prove your Scrum knowledge with the world's most recognised Scrum Master credential. The course suits aspiring Scrum Masters, project managers moving to agile, and developers or testers already working in Scrum teams. Whether you are entering agile delivery for the first time or formalising skills you already use, the training builds capability aligned with what Ottawa employers expect from a certified Scrum Master.

If you want a clear, recognised route into agile delivery, CSM is a strong first step. You gain Scrum framework mastery, servant-leadership skill, and a two-year Scrum Alliance membership that employers value across sectors and regions.

Validates your Scrum framework knowledge with a globally recognised credential
Opens Scrum Master and agile delivery roles across Ottawa employers
Builds facilitation, coaching and impediment-removal skill
Includes a two-year Scrum Alliance membership and digital badge on passing
No exam or work-experience prerequisite, so it is beginner friendly
Positions you to progress to Advanced Certified ScrumMaster (A-CSM)
Strengthens your standing in a competitive capital job market

For Organizations

CSM group training helps organisations build agile delivery capability by giving teams a shared, practical grounding in the Scrum framework and the Scrum Master role. The training can be delivered for product teams, delivery pods or whole departments. For organisations scaling agile across the capital, this training creates a common Scrum language and consistent facilitation practice.

If your teams run Scrum inconsistently, CSM group training aligns them on events, artifacts and the values that make Scrum work. Teams gain a standardised approach to facilitation, transparency and continuous improvement.

Builds consistent Scrum practice across delivery teams
Improves sprint predictability and value delivery
Equips teams to facilitate events and remove impediments
Supports agile transformation across departments
Delivered onsite or live virtual to fit team schedules
Standardises Scrum language across business units
Strengthens in-house agile delivery capability

CSM Exam Format in OttawaWhat to expect on exam day

The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

Exam Component	Details
Assessment Name	CSM Test
Conducted By	Scrum Alliance
Exam Duration	60 minutes
Number of Questions	50 multiple-choice questions
Passing Score	74% (37 of 50 correct)
Format	Online, multiple-choice; taken after the live 2-day course
Attempts	2 free attempts within 90 days of course completion
Testing Basis	CSM Learning Objectives (Scrum Alliance)
Delivery	Online, taken after the live 2-day course
Credential Validity	2 years; renew with 20 SEUs + renewal fee

CSM Certification Cost in Ottawa

The total cost of earning the Certified ScrumMaster (CSM) credential typically includes the fee for CSM training and exam access, along with certification benefits provided by Scrum Alliance.

Training Cost Includes:

Certified Scrum Trainer®-led CSM training and official Scrum Alliance courseware
Hands-on Scrum workshops, exercises, and the latest Scrum Guide
2-year Scrum Alliance membership and digital badge on certification
The Certified ScrumMaster (CSM) training cost in Ottawa is CAD 1250

Exam Cost:

Scrum Alliance CSM certification and CSM test included in the course fee
Two free test attempts within 90 days of course completion
CSM credential valid for 2 years (renew with 20 SEUs + renewal fee)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Where CSM Certification Takes You in OttawaRoles, Demand and Salary

Scrum Master skills are in steady demand across Ottawa, valued by the federal government, the Kanata North technology cluster and the city's growing SaaS corridor as they scale agile delivery. Certified Scrum Masters facilitate delivery pods, coach teams and connect sprints to outcomes. Roles run from Scrum Master and Product Owner to Senior Scrum Master and Agile Coach, and here is what the market is telling us right now.

C$110,766

Average Scrum Master salary, Ottawa

per year, Indeed 2026

C$152,142

Average Agile Coach salary, Ontario

per year, ZipRecruiter 2026

33,000+

Knowledge workers, Kanata North

across 540 companies, Invest Ottawa

~40%

Federal share of Ottawa tech demand

departments and crown corporations, 2026

SECTORS HIRING

—Federal Government and Public Sector
—Technology and Telecommunications (Kanata North)
—SaaS and Product Software
—Cybersecurity and Defence
—Consulting and Professional Services
—Financial Services and Insurance

GROWTH TRENDS

—Federal digital transformation driving agile adoption
—Kanata North tech cluster expanding delivery teams
—SaaS scale-ups standardising on Scrum practice
—Steady demand for certified Scrum Masters across delivery pods
—AI and green tech reshaping product roadmaps
—Kanata cluster salaries well above the metro average

Sources: Indeed, ZipRecruiter, ERI, PayScale, Robert Half (Canada) 2026; Invest Ottawa, KiTalent, Canada's Top 100 Employers 2026.

Designation

Certified ScrumMaster (CSM) Certified Professionals in Ottawa : Salary Insights and Trends

Hiring Companies in Ottawa

C$85K

Min

C$111K

Average

C$144K

Max

Indeed · ERI (Ottawa) 2026

ShopifyKinaxisNokiaCiena

Source: Shopify · Kinaxis · Nokia · Ciena

Ottawa Market Forces Fuelling Scrum Master Demand

Federal Agile Transformation

Federal departments and crown corporations are shifting to agile delivery, and certified Scrum Masters are needed to facilitate teams and guide the change.

CSM builds Scrum facilitation and coaching skill

Kanata North Delivery at Scale

Nokia, Ciena, Ericsson and Kinaxis run large product and network programmes in Kanata North, creating steady demand for disciplined Scrum facilitation.

CSM builds Scrum event and impediment-removal skill

SaaS Scale-Up Pressure

Ottawa SaaS firms scale delivery fast and struggle to keep teams focused, making trained Scrum Masters who protect the sprint valuable.

CSM builds sprint focus and cadence skill

Certified Talent Shortage

Employers list CSM as a preferred credential yet find few candidates who can prove Scrum framework knowledge and servant-leadership skill.

CSM makes certified Scrum Masters stand out

Cybersecurity and Defence Complexity

Regulated defence and cyber programmes demand the transparency and cadence that trained Scrum Masters bring to complex delivery work.

CSM builds transparency and inspection skill

Distributed and Hybrid Teams

Hybrid teams across the capital need Scrum Masters who can facilitate remote events and remove impediments across schedules and locations.

CSM builds remote facilitation skill

Sources: Invest Ottawa, KiTalent, Canada's Top 100 Employers 2026; Public Service Commission of Canada 2025.

CSM is more than a credential. It is your entry into agile delivery leadership across Ottawa's public sector and technology clusters. Start your Scrum journey today.

Your Ottawa Career Transformation

Your Career Before and After CSM

The Ottawa Scrum Master Shift

Ottawa's public sector and technology employers are scaling agile delivery, and increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

Today

Pay capped without a recognised Scrum credential to negotiate with

After CSM

Scrum Master roles in Ottawa average around C$110,000, with senior bands far higher

Today

Pay capped without a recognised Scrum credential to negotiate with

Today

Passed over for agile delivery roles that list CSM as preferred

After CSM

Eligible for Scrum Master roles across federal, tech and SaaS employers

Today

Passed over for agile delivery roles that list CSM as preferred

Today

Confident in delivery, but employers want proven Scrum facilitation

After CSM

Fluent in facilitating events, coaching teams and removing impediments

Today

Confident in delivery, but employers want proven Scrum facilitation

You earn your CSM

Before

Scrum knowledge picked up on the job, with no formal proof

Now you have

A Scrum Alliance credential recognised by Ottawa and global employers

Before

Scrum knowledge picked up on the job, with no formal proof

Before

No structured route into the Scrum Master role

Now you have

A clear path into Scrum Master and agile delivery roles

Before

No structured route into the Scrum Master role

Before

Facilitation skills learned informally and hard to evidence

Now you have

The facilitation, coaching and servant-leadership skills employers want

Before

Facilitation skills learned informally and hard to evidence

Before

Recognition limited when you switch sector or employer

Now you have

A globally portable credential with a two-year Scrum Alliance membership

Before

Recognition limited when you switch sector or employer

"The gap between doing Scrum on the job and being a recognised Scrum Master is a credential the best Ottawa employers already look for."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Indeed, ZipRecruiter, ERI (Canada) 2026.

How to Get CSM Certified in OttawaStep-by-Step Certification Process

The path to online CSM certification in Ottawa is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

Step 1

Enrol in the 2-Day CSM Course

Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

Step 1

Enrol in the 2-Day CSM Course

Step 2

Attend and Participate in the Full Course

Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

Step 2

Attend and Participate in the Full Course

Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

Step 3

Receive Your Scrum Alliance Test Invitation

After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

Step 3

Receive Your Scrum Alliance Test Invitation

After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

Step 4

Take the CSM Test

Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

Step 4

Take the CSM Test

Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

Step 5

Accept the License Agreement and Earn CSM

On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

Step 5

Accept the License Agreement and Earn CSM

On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

Step 6

Maintain Your Credential

CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

Step 6

Maintain Your Credential

CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

Course Curriculumof the Certified ScrumMaster (CSM) Training

The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

100% Secure and Safe download

Agile Manifesto
12 Principles
4 values
Scrum Foundations (5 Scrum Values)

Foundational to nearly every question on the exam, best mastered early.

Module 1: Agile and Scrum Overview

Agile Manifesto
12 Principles
4 values
Scrum Foundations (5 Scrum Values)

Foundational to nearly every question on the exam, best mastered early.

100% Secure and Safe download

What You Will Master on This CSM CourseSkills You Apply from Day One

This CSM course builds the Scrum framework knowledge and facilitation skills the online exam and the role both demand. By the end you can run Scrum events, coach a team and remove impediments with confidence.

Scrum Theory and the Three Pillars

Learn the empirical foundations of Scrum, including transparency, inspection and adaptation, and connect the framework to the Agile Manifesto so you can apply it in complex delivery environments.

Living the Five Scrum Values

Understand how commitment, focus, openness, respect and courage build trust and underpin effective Scrum adoption, and how a Scrum Master models these values day to day.

Building Effective Scrum Teams

Master the structure and accountabilities of a self-managing, cross-functional Scrum Team, and the distinct roles of the Scrum Master, Product Owner and Developers.

Facilitating All Five Scrum Events

Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, using practical retrospective and facilitation techniques.

Managing Scrum Artifacts

Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to keep work transparent and focused.

Leading as a Servant-Leader Scrum Master

Apply servant leadership to serve the team, the Product Owner and the organisation, removing impediments and coaching for continuous improvement.

Who Should TakeCSM Training in Ottawa?

Scrum Master

Agile Team Lead

Project Manager (Agile)

Delivery Manager

Team Lead

Product Manager

Business Analyst (Agile teams)

Agile Coach (aspiring)

Who Can Take This Certification Training

Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

CSM Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Ottawa format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official Scrum Akiance International-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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CSM Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

CAD 1250

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ottawa option enables professionals to participate from any location.

Official Scrum Akiance International-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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CSM Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Ottawa seeking to strengthen Agile delivery and team collaboration across the organization.

Official Scrum Akiance International-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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CSM Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Ottawa for professionals seeking individualized support and focused learning guidance.

Official Scrum Akiance International-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Untitled

CSM Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Ottawa format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official Scrum Akiance International-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning for CSM Certification Training in OttawaLearning Built Around Your Success

As a trusted CSM training company, Invensis Learning delivers structured CSM training for individual professionals and organisations across Ottawa who want to build agile delivery capability and step into the Scrum Master role. Our programmes combine experienced, Scrum Alliance aligned instruction, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual or planning group training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO-certified quality and information-security standards.

Instructor-led CSM training delivered live online and onsite for teams
Experienced, accredited trainers with real agile delivery expertise
Course aligned to the Scrum Alliance CSM Learning Objectives
Flexible formats: live virtual, classroom and corporate group training
ISO 9001:2015 and ISO 27001:2022 certified training operations
Dedicated learner support before, during and after the course
Materials aligned to the current Scrum Guide
Trusted by professionals and organisations across 100+ countries

60+

Global Course Portfolio

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Certified ScrumMaster (CSM) Locations in the CanadaAll our classroom training is now available online at your convenience

Certified ScrumMaster (CSM) in Canada

Andaz Ottawa Byward Market 325 Dalhousie St, Ottawa, ON K1N 7G1

Certified ScrumMaster (CSM) in Canada

Delta Hotels by Marriott Ottawa City Center 101 Lyon St N, Ottawa, ON K1R 5T9

Certified ScrumMaster (CSM) in Canada

Andaz Ottawa Byward Market 325 Dalhousie St, Ottawa, ON K1N 7G1

Certified ScrumMaster (CSM) in Canada

Delta Hotels by Marriott Ottawa City Center 101 Lyon St N, Ottawa, ON K1R 5T9

Corporate CSM Training in OttawaScale Agile Company Wide

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Customised CSM training for teams and departments
Delivered onsite, live virtual or hybrid across Ottawa
Scrum Alliance aligned trainers with industry experience
Schedules built around your team's availability
Role-based examples and agile delivery case studies
Volume pricing and dedicated coordination for groups
Scalable delivery for local and distributed teams

What Our Learners Say

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Passed the Exam and Landed the Role

"The CSM course made the Scrum framework click for me. The trainer's real delivery examples and the practice questions meant I passed the online exam a few days after the course and stepped into my first Scrum Master role."

Marc Tremblay

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Sharper Facilitation Skills

"As a team lead already running sprints, this training filled the gaps in my facilitation and helped me run better retrospectives. The sessions on the five Scrum values changed how I coach my team."

Priya Sharma

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A Confident Move into Agile

"I moved from a project coordinator role into agile delivery after this course. The content was practical and beginner friendly, and the trainer answered every question clearly."

Emily Cardinal

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Consistent Scrum Across the Team

"We trained a full delivery pod through Invensis Learning. The live virtual format fit our schedule, and the team now runs consistent Scrum events. The impact on sprint predictability showed within a couple of cycles."

Daniel Fortin

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Great Fit for Our Growing Teams

"The corporate CSM training gave our SaaS teams a shared agile language. Coordination was smooth, the trainer tailored examples to our product work, and adoption stuck long after the sessions ended."

Alison Wright

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0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

CSM is the Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the five Scrum values, and suits aspiring Scrum Masters, project managers moving to agile and team members formalising their Scrum knowledge.

General

What is the CSM certification and who is it for?

Is the CSM worth it for professionals in Ottawa?

Yes. Scrum Master roles in Ottawa average around C$110,000 a year, and employers across the federal government, the Kanata North tech cluster and SaaS firms list CSM as a preferred credential. It is a recognised route into agile delivery. Talk to a learning advisor to plan your path.

Who awards the CSM certification?

The CSM is awarded by Scrum Alliance, the body that created the certification. The course must be delivered by a Scrum Alliance Certified Scrum Trainer (CST), and the credential is recognised globally with over a million holders.

Which Scrum Guide edition does the course follow?

The course is aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, along with the Scrum Alliance CSM Learning Objectives. This is the latest edition of the Scrum Guide.

How long is the CSM certification valid?

CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

Do I need prior experience to take the CSM?

No. There is no formal education or work-experience requirement. The CSM is designed for those new to Scrum as well as practitioners who want to formalise existing knowledge.

Pricing

How much does CSM training cost in Ottawa?

CSM training fees vary by format and provider, and the price is available on request. The fee typically bundles the Scrum Alliance online exam and a two-year membership. Request a quote for current Ottawa pricing.

What is included in the CSM course fee?

The fee typically includes Scrum Alliance aligned courseware, instructor-led sessions with a Certified Scrum Trainer, case studies, online exam access through the Scrum Alliance portal and a two-year Scrum Alliance membership on passing.

Is the exam fee included in the training price?

Yes. For CSM, the online exam fee is generally included in the course fee, as the exam is unlocked through your Scrum Alliance member portal after course completion. Confirm inclusions when you request a quote.

Do you offer corporate or group discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments across Ottawa. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What is the format of the CSM exam?

The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. No proctor is required.

How many questions are on the CSM exam and how long is it?

The exam has 50 multiple-choice questions and a 60-minute time limit. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

What is the passing score for the CSM exam?

You must answer at least 37 of the 50 questions correctly, which is a passing score of 74 percent.

What if I do not pass the CSM exam the first time?

You have up to three attempts within 90 days of completing the course, and our trainers provide preparation support to help you pass. Verify the current attempt policy at scrumalliance.org.

How soon can I take the exam after the course?

You can access the online exam through your Scrum Alliance member portal within 90 days of completing the course. Many candidates sit it within days of finishing training.

Course Content

What topics does the CSM course cover?

The course covers all six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, Scrum events, Scrum artifacts and the Scrum Master role, aligned to the Scrum Alliance CSM Learning Objectives.

Do I need any experience to follow the course content?

No prior experience is needed. The CSM course is beginner friendly and builds from Scrum fundamentals to practical facilitation, so newcomers and experienced team members both benefit.

Is the courseware aligned to the latest Scrum Guide?

Yes. The courseware follows the current Scrum Guide, the November 2020 edition, and the Scrum Alliance CSM Learning Objectives.

Are there practical exercises and case studies?

Yes. The programme includes industry case studies and hands-on exercises in Scrum event facilitation, retrospective formats and impediment removal to build real capability.

How long is the CSM training?

The instructor-led CSM course runs for 16 hours, delivered as two full days or four half-days, which exceeds the Scrum Alliance minimum contact-hour requirement.

Enrollment

How do I enrol in the CSM course in Ottawa?

You can enrol through the Invensis Learning website. Choose your preferred format and batch, complete payment, and you receive access to schedules, courseware and trainer guidance. See upcoming batches to get started.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule.

Is the CSM course available online for Ottawa learners?

Yes. The CSM course is available as live virtual instructor-led training, letting Ottawa professionals join real-time sessions with a Certified Scrum Trainer from anywhere.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or move to another batch. Contact our support team to arrange this before your course start date.

What support do I get before and after the course?

You receive learner support throughout, from enrolment guidance to exam preparation help and post-course support to complete the Scrum Alliance online exam. Talk to a learning advisor for details.

CSM Exam Format in OttawaWhat to expect on exam day

Exam Component

Details

Assessment Name

CSM Test

Conducted By

Scrum Alliance

Exam Duration

60 minutes

Number of Questions

50 multiple-choice questions

Passing Score

74% (37 of 50 correct)

Format

Online, multiple-choice; taken after the live 2-day course

Attempts

2 free attempts within 90 days of course completion

Testing Basis

CSM Learning Objectives (Scrum Alliance)

Delivery

Online, taken after the live 2-day course

Credential Validity

2 years; renew with 20 SEUs + renewal fee

Where CSM Certification Takes You in OttawaRoles, Demand and Salary

Certified ScrumMaster Certification Training in Ottawa

What the CSM Certification Delivers in OttawaUntitledYour Route into Agile Delivery

What the CSM Certification Delivers in OttawaYour Route into Agile Delivery

Key Highlightsof the CSM Certification Training Course

CSM Certification Eligibility in OttawaDo You Qualify for the CSM Exam?

Why Earning Your CSM Pays OffGains for Professionals and Teams

CSM Exam Format in OttawaWhat to expect on exam day

CSM Certification Cost in Ottawa

Where CSM Certification Takes You in OttawaRoles, Demand and Salary

SECTORS HIRING

GROWTH TRENDS

Ottawa Market Forces Fuelling Scrum Master Demand

Federal Agile Transformation

Kanata North Delivery at Scale

SaaS Scale-Up Pressure

Certified Talent Shortage

Cybersecurity and Defence Complexity

Distributed and Hybrid Teams

Your Career Before and After CSM

The Ottawa Scrum Master Shift

How to Get CSM Certified in OttawaStep-by-Step Certification Process

Step 1: Enrol in the 2-Day CSM Course

Step 2: Attend and Participate in the Full Course

Step 3: Receive Your Scrum Alliance Test Invitation

Step 4: Take the CSM Test

Step 5: Accept the License Agreement and Earn CSM

Step 6: Maintain Your Credential

Enrol in the 2-Day CSM Course

Enrol in the 2-Day CSM Course

Attend and Participate in the Full Course

Attend and Participate in the Full Course

Receive Your Scrum Alliance Test Invitation

Receive Your Scrum Alliance Test Invitation

Take the CSM Test

Take the CSM Test

Accept the License Agreement and Earn CSM

Accept the License Agreement and Earn CSM

Maintain Your Credential

Maintain Your Credential

Module 1: Agile and Scrum Overview

Module 2: The Three Roles in Scrum

Module 3: Scrum Ceremonies

Module 4: Scrum Artifacts

Module 5: Sprint Execution

Module 6: Daily Scrum and Sprint Retrospective

Module 7: Definition of Done (DoD) and Acceptance Criteria

Module 8: Definition of Ready

Module 9: Release Planning

Module 10: Sprint Burndown Chart

Module 11: Release Burn-Up Chart

Module 12: Product Planning

Module 13: User Stories

Module 14: Agile Estimation

Module 15: Planning Poker

Course Curriculumof the Certified ScrumMaster (CSM) Training

Module 1: Agile and Scrum Overview

What You Will Master on This CSM CourseSkills You Apply from Day One

Scrum Theory and the Three Pillars

Living the Five Scrum Values

Building Effective Scrum Teams

Facilitating All Five Scrum Events

Managing Scrum Artifacts

Leading as a Servant-Leader Scrum Master

Who Should TakeCSM Training in Ottawa?

Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

CSM Classroom Training

CSM Live Virtual Training

CSM Corporate Group Training

CSM Focused 1-to-1 Training

CSM Classroom Training

Why Choose Invensis Learning for CSM Certification Training in OttawaLearning Built Around Your Success

Certified ScrumMaster (CSM) Locations in the CanadaAll our classroom training is now available online at your convenience

Corporate CSM Training in OttawaScale Agile Company Wide

What Our Learners Say

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