What Is Business Process Management?UntitledA Practical Discipline for Better Work
Business Process Management (BPM) is a structured discipline for identifying, modelling, analysing, designing and continuously improving the processes that run an organisation. This one-day, instructor-led BPM training in Bermuda teaches you to manage work end to end, from a customer trigger through to a measurable outcome, rather than in functional silos. You learn the full BPM lifecycle, model real processes using BPMN 2.0 (Business Process Model and Notation, the ISO/IEC 19510 standard maintained by the Object Management Group), and analyse them to remove waste and rework. The approach aligns with recognised frameworks including the ABPMP BPM Common Body of Knowledge (CBOK), ISO 9001:2015 and Lean and Six Sigma, so your skills transfer across insurance, banking and government employers on the island. Designed for business analysts, process owners and operations managers, the programme is hands-on and immediately useful. You leave able to document, analyse and redesign the processes you own, and you receive a course completion record from Invensis Learning.










