Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Quality Function Deployment Training in Poland?UntitledVoice of the Customer to House of Quality

    Quality Function Deployment Training in Poland is a practical, one-day course that teaches you to translate the Voice of the Customer into clear engineering and design decisions using Quality Function Deployment (QFD) and the House of Quality matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno, QFD helps teams design quality in from the start rather than inspect it in later. Across eight focused hours you learn to capture customer needs, apply the Kano model, build all six rooms of the House of Quality, resolve trade-offs through the correlation roof, and cascade requirements through the four-phase QFD system from product planning to production control. You also see how QFD strengthens Design for Six Sigma, DMAIC and service design, and complements ISO 9001:2015 customer-focus practice. Built for product designers, quality engineers, R&D professionals and Six Sigma practitioners in Poland's automotive, electronics and appliance sectors, this is a non-certification programme with no exam. You leave with a course completion record from Invensis Learning and the confidence to lead your own House of Quality workshop.

    What Is Quality Function Deployment Training in Poland?Voice of the Customer to House of Quality

    Quality Function Deployment Training in Poland is a practical, one-day course that teaches you to translate the Voice of the Customer into clear engineering and design decisions using Quality Function Deployment (QFD) and the House of Quality matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno, QFD helps teams design quality in from the start rather than inspect it in later.

    Across eight focused hours you learn to capture customer needs, apply the Kano model, build all six rooms of the House of Quality, resolve trade-offs through the correlation roof, and cascade requirements through the four-phase QFD system from product planning to production control. You also see how QFD strengthens Design for Six Sigma, DMAIC and service design, and complements ISO 9001:2015 customer-focus practice.

    Built for product designers, quality engineers, R&D professionals and Six Sigma practitioners in Poland's automotive, electronics and appliance sectors, this is a non-certification programme with no exam. You leave with a course completion record from Invensis Learning and the confidence to lead your own House of Quality workshop.

    Certification Badge

    Key Highlightsof the Quality Function Deployment Training Course

    End-to-End Skill Development

    • Structured Quality Function Deployment training in the Poland designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
    • Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
    • Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

    Structured Courseware and Learning Resources

    • Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
    • Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
    • Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
    • Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
    • Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

    Flexible Learning Support in Poland

    • Flexible training formats available for individual learners and corporate teams in the Poland
    • Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
    • Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
    • Additional revision, refresher, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
    • Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
    • Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Poland
    • Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

    Practice, Assessment, and Completion Support

    • Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
    • Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
    • Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
    • Earn a course completion certificate after successfully meeting the training requirements

    Career and Workplace Application

    • Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Poland
    • Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
    • Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Poland industries
    • Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

    Quality Function Deployment Training Eligibility in the PolandWho Can Enroll?

    • No prior QFD experience is required to enroll; the course is open to all working professionals in the Poland

    • Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory

    • Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training

    • Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly

    • Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Poland will benefit from this program

    What QFD Skills Do for Your WorkPractical Value from Day One

    For Individuals

    For Individuals

    This QFD training helps product and quality professionals build a practical, customer-driven design skillset. You learn to run the House of Quality end to end and connect what customers actually need to how a product is engineered. Whether you design products, lead quality in new product development, or apply Six Sigma in Poland's automotive, electronics or appliance sectors, these skills are immediately usable on your next project.

    If you want to move from intuition-based design to structured, traceable decisions, QFD gives you a proven method. You gain hands-on House of Quality practice, worked examples, and the confidence to facilitate a workshop for your own team.

    • Translate customer needs into measurable design targets with confidence
    • Facilitate Voice of the Customer sessions and structure findings clearly
    • Build and interpret a complete House of Quality matrix
    • Spot design conflicts early and resolve trade-offs before prototyping
    • Apply QFD within Design for Six Sigma and DMAIC projects
    • Strengthen your profile for design, quality and R&D roles across Poland
    • Reduce costly late design changes and rework
    For Organizations

    For Organizations

    QFD group training helps organisations build customer-driven design capability by equipping cross-functional teams with a shared method. It is most powerful when designers, engineers, quality, marketing and manufacturing build the House of Quality together. For manufacturers looking to reduce rework and get new products right the first time, this training provides a scalable, practical solution delivered on-site or live virtual across Poland.

    If your teams lose customer requirements between marketing and engineering, QFD training creates a common language and a documented audit trail. Everyone works from the same priorities, from product planning through to process control.

    • Embed customer-driven design across product and quality teams
    • Cut design iterations, rework and warranty costs
    • Speed up time to market with fewer late-stage changes
    • Create a traceable link from customer need to production control
    • Align cross-functional teams around one planning method
    • Support APQP, DFSS and ISO 9001 customer-focus goals
    • Upskill whole teams through flexible on-site or virtual delivery

    Where QFD Skills Take Your Career in PolandRoles, Sectors and Demand

    QFD skills are increasingly sought across Poland, where a large automotive, electronics, appliance and aerospace base competes on getting new products right the first time. As EV, battery and R&D investment grows and suppliers face tighter APQP and customer-traceability demands, professionals who can run a customer-driven design method stand out. Demand spans product design and quality engineering through to R&D and continuous improvement leadership, and here is what the market looks like right now.

    zł 218,375

    R&D Engineer average, Poland

    per year, ERI SalaryExpert 2026

    zł 207,874

    Continuous Improvement Manager, Poland

    average per year, ERI SalaryExpert 2026

    zł 166,798

    Quality Engineer average, Poland

    per year, PayScale and Glassdoor 2026

    130+

    Automotive engineer roles listed

    Poland, Glassdoor 2026

    SECTORS HIRING

    • —Automotive and Components
    • —Electronics and Home Appliances
    • —Aerospace and Defence
    • —Medical Devices and Pharmaceuticals
    • —Software and IT Product Development
    • —Machinery and Industrial Equipment

    DEMAND DRIVERS

    • —EV and battery investment expanding new product development
    • —Large automotive R&D and Tier-1 supplier base
    • —IATF 16949 and APQP customer-traceability demands
    • —Electronics and appliance manufacturing hubs scaling up
    • —Shift from end-of-line inspection to design quality
    • —Growing adoption of Design for Six Sigma in industry

    Sources: PayScale, Glassdoor, ERI SalaryExpert, Levels.fyi (Poland) 2026; Glassdoor Poland job listings 2026.

    Why Polish Manufacturers Need Customer-Driven Design

    EV and Battery Ramp-Up

    Poland's fast-growing EV and battery sector must design new products right the first time. QFD connects customer, safety and performance needs to measurable engineering characteristics before tooling is committed.

    QFD links customer needs to engineering targets

    Automotive APQP Pressure

    Tier-1 and OEM suppliers must show customer-requirement traceability for IATF 16949 and APQP deliverables. The House of Quality gives structured, auditable evidence from customer need to design specification.

    QFD provides House of Quality traceability

    Late Design Changes Cost Margin

    Thin manufacturing margins punish rework and late redesign. QFD exposes design conflicts through the correlation roof early, so teams resolve trade-offs before expensive prototypes are built.

    QFD surfaces design conflicts early

    Customer Voice Lost in Handoff

    Needs captured by marketing rarely survive intact into engineering specifications. QFD makes the Voice of the Customer visible and traceable across every stage of product development.

    QFD keeps requirements visible and traceable

    From Inspection to Design Quality

    Many plants still catch defects late on the line. QFD builds quality in during design, a capability still in short supply across much of Polish industry and highly valued by employers.

    QFD builds quality in at the design stage

    Service and Software Growth

    Poland's large IT and shared-services sector increasingly applies QFD to translate user and stakeholder requirements into architecture, test criteria and service delivery standards.

    QFD adapts beyond manufacturing

    Sources: ensun, Glassdoor (Poland) 2026; Invest in Poland automotive, EV and battery sector reports 2026.

    QFD turns customer insight into design decisions your market rewards. Build the skill Polish manufacturers are hiring for and lead your next House of Quality workshop with confidence.

    Your Poland Career Transformation

    Where You Stand Today

    Your Design-Quality Upgrade

    Poland's manufacturers are moving from catching defects to designing quality in, and they increasingly separate people who can run a customer-driven design method from those who cannot. Here is the shift QFD training makes.

    Today

    Seen as a capable engineer, but not a design-quality lead

    After QFD

    Positioned for design, quality and R&D roles that value QFD skills

    Today

    Rework and late changes quietly eat into project margins

    After QFD

    Fewer iterations and lower warranty risk through better upfront design

    Today

    Contributing to projects without a shared design-quality method

    After QFD

    Able to facilitate a full House of Quality workshop for your team

    You master QFD

    Before

    Design decisions rest largely on opinion and intuition

    Now you have

    A structured, customer-driven method backed by the House of Quality

    Before

    Customer needs get lost between marketing and engineering

    Now you have

    A traceable link from the Voice of the Customer to engineering targets

    Before

    Trade-offs surface late, during costly prototyping

    Now you have

    Design conflicts spotted early through the correlation roof

    Before

    QFD is a term on job adverts you cannot yet claim

    Now you have

    A practical QFD skillset you can apply and demonstrate at work

    "The difference between a good product and a market failure is rarely engineering skill. It is whether the design ever truly heard the customer."

    Join thousands of professionals who trained with Invensis Learning and put customer-driven design to work.

    Sources: PayScale, Glassdoor, ERI SalaryExpert (Poland) 2026.

    Module 1: QFD Introduction

    • Definition, history, and the four-phase QFD process structure
    • Benefits of QFD for product development, customer alignment, and defect reduction
    • Use cases and industry applications of QFD across manufacturing, services, and product design

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritize design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculumof the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Poland is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

    • Definition, history, and the four-phase QFD process structure
    • Benefits of QFD for product development, customer alignment, and defect reduction
    • Use cases and industry applications of QFD across manufacturing, services, and product design

    Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

    image

    100% Secure and Safe download

    The QFD Skills You Will BuildHands-On, Matrix by Matrix

    This programme helps you build customer-driven design capability you can use immediately. By the end of the day you can capture the Voice of the Customer, construct a full House of Quality, and cascade requirements through the four-phase QFD system with confidence.

    Capturing the Voice of the Customer

    Collect and structure customer needs through interviews, observation, surveys and complaint analysis, so your design work starts from what customers actually require rather than what the team assumes.

    Structuring Needs with Kano and Affinity

    Organise raw customer input with affinity diagrams, classify must-be, performance and delighter needs using the Kano model, and weight importance so design effort goes where it matters most.

    Building the House of Quality

    Construct all six rooms of the House of Quality: customer requirements, engineering characteristics, the relationship matrix, the correlation roof, competitive benchmarking and engineering targets.

    Reading the Matrix for Decisions

    Calculate absolute and relative column importance, identify design hot spots and gaps, and translate the completed matrix into a prioritised, measurable engineering specification.

    Cascading QFD Across Four Phases

    Carry requirements from product planning through parts deployment, process planning and production control, keeping every decision traceable back to a specific customer need.

    Applying QFD in Six Sigma and Services

    Use QFD in the DFSS Measure phase and the DMAIC Define phase, and adapt the method to healthcare, financial services, IT and software design.

    Who Should TakeQuality Function Deployment Training in Poland?

    R&D Personnel

    Project Managers

    Service Team Leaders

    Design and Process Engineers

    Manufacturing Engineers and Managers

    Quality Personnel and Consultants

    Marketing and Sales Professionals

    Product Development Personnel

    Who Can Take This Certification Training

    Quality Function Deployment Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PLN 1580

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Quality Function Deployment Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

    Untitled

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Untitled

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PLN 1580

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for QFD Training in PolandExpert-Led, Practical, Trusted

    As a trusted Quality Function Deployment training company in Poland, Invensis Learning delivers structured training for professionals and organisations across Poland who want to build customer-driven design capability. Our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan group training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by our ISO 9001:2015 and ISO 27001:2022 certified operations.

    • Experienced trainers with real product-development and quality expertise
    • Live virtual, classroom and on-site delivery to fit your schedule
    • Hands-on House of Quality exercises using realistic scenarios
    • ISO 9001:2015 quality-managed training delivery
    • Structured, practical courseware you can apply the next day
    • Dedicated learner support before, during and after training
    • Global reach with local support across Poland
    • Corporate and group training tailored to your products

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in PolandAll our classroom training is now available online at your convenience

    Quality Function Deployment in Poland

    InterContinental, 49, Emilii Plater, Żelazna Brama, Śródmieście Północne, Śródmieście, Warsaw, Masovian Voivodeship, 00-125, Poland

    Quality Function Deployment in Poland

    The Westin Warsaw, 21, Aleja Jana Pawła II, Mirów, Wola, Warsaw, Masovian Voivodeship, 00-854, Poland

    corporate banner

    Corporate QFD Training in PolandBuild Design Quality In-House

    Untitled

    • Cross-functional teams build a House of Quality for your own product
    • Flexible on-site, live virtual or hybrid delivery across Poland
    • Schedules aligned to your production and project calendar
    • Sector-relevant examples from automotive, electronics and appliances
    • One method that links customer needs to production control
    • Dedicated coordination and learner support for group training

    Trusted by Industry Teams

    VolkswagenBoschValeoABBWhirlpoolSiemens

    What Our Learners Say

    Untitled

    QFD I Can Actually Use at Work

    "The House of Quality exercises finally made QFD click for me. I now run Voice of the Customer sessions and translate them into engineering targets for our components without guesswork."

    Katarzyna Nowak

    Quality Engineer, Automotive Components

    Untitled

    0/0

    Caught Design Conflicts Early

    "The correlation roof alone was worth the day. We caught two design conflicts on a new assembly before prototyping, which saved us weeks of rework later on."

    Marek Wojcik

    Product Design Engineer

    Untitled

    0/0

    Structure for Messy Customer Input

    "Clear, practical and well paced. The Kano model and affinity diagram sections gave me a much better way to structure messy customer feedback for our R&D projects."

    Agnieszka Kaminska

    R&D Specialist, Electronics

    Untitled

    0/0

    Fits Neatly into Six Sigma Work

    "I applied QFD straight into a DFSS project the following week. The four-phase cascade helped me link customer needs all the way to our process controls."

    Tomasz Lewandowski

    Continuous Improvement Lead

    Untitled

    0/0

    Great Fit for Our Team

    "We booked this for our product development team and built a House of Quality for a live product during the session. It gave everyone a shared language between marketing and engineering."

    Piotr Zielinski

    Head of Product Development, Electronics Manufacturer

    Untitled

    0/0

    Tailored and Highly Relevant

    "The trainer tailored the examples to our automotive supply context and APQP needs. Our quality and design teams now use the same method, which has improved our new product introductions."

    Magdalena Dabrowska

    Learning and Development Manager, Automotive Supplier

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Quality Function Deployment Trainingacross multiple cities

    Invensis Learning delivers industry-leading Quality Function Deployment training solutions tailored for individuals and organizations.

    KrakowLodzWroclawWarsaw
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Foundation

    Poka Yoke

    Foundation

    Lean Six Sigma Yellow Belt

    Foundation

    Business Process Management

    Foundation

    Six Sigma Awareness

    Foundation

    7 QC Tools Training

    Advanced

    Lean Six Sigma Black Belt

    Foundation

    Quality Function Deployment

    Foundation

    Lean IT

    Advanced

    Lean Six Sigma Green Belt

    Foundation

    Minitab Essentials

    Foundation

    Design for Six Sigma

    Foundation

    Lean Fundamentals

    Foundation

    Quality by Design

    Foundation

    Lean Manufacturing

    Foundation

    Value Stream Mapping

    Foundation

    Kaizen

    Foundation

    Root Cause Analysis

    Frequently Asked QuestionsHere's everything you may ask...

    QFD is a structured, customer-driven method that translates the Voice of the Customer into engineering and design characteristics using the House of Quality matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno, it is used across manufacturing, services and software to design quality in from the start.

    General

    What is Quality Function Deployment (QFD)?

    QFD is a structured, customer-driven method that translates the Voice of the Customer into engineering and design characteristics using the House of Quality matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno, it is used across manufacturing, services and software to design quality in from the start.

    Is the QFD training worth it for my career in Poland?

    Yes. QFD skills are valued across Poland's automotive, electronics, appliance and aerospace sectors, where design and quality roles increasingly expect customer-driven design capability. You gain practical skills you can apply on your next project straight away.

    Who should attend this QFD course?

    The course suits product designers and design engineers, quality engineers, product managers, R&D professionals, new product development managers, and Six Sigma Green and Black Belt practitioners who translate customer requirements into design or service specifications.

    Do I need prior experience or qualifications?

    No. There are no prerequisites. The course introduces QFD and the House of Quality from first principles. Familiarity with product development or quality concepts is helpful but not required.

    How is this different from a Six Sigma course?

    QFD is a specific customer-to-design planning method, while Six Sigma is a broader improvement approach. This course goes deep on QFD and the House of Quality, and shows how QFD fits the DFSS Measure phase and the DMAIC Define phase.

    Pricing

    How much does QFD training cost in Poland?

    Fees vary by delivery format (live virtual, classroom or corporate on-site) and group size, so pricing is available on request. Contact a learning advisor for a current quote for Poland and details of what is included.

    What is included in the course fee?

    The fee covers instructor-led delivery of all six QFD modules, hands-on House of Quality exercises, courseware and templates, worked examples, learner support, and a course completion record from Invensis Learning.

    Are there any extra fees beyond the training?

    No. This is a non-certification course, so there is no separate exam fee. The training fee covers the full one-day programme and its materials.

    Do you offer group or corporate discounts?

    Yes. Group and corporate pricing is available for teams and departments. Request a tailored quote and we will build an option around your numbers and preferred delivery format.

    What payment options are available?

    We accept major credit and debit cards and bank transfer, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Assessment

    Is there an exam for the QFD course?

    No. This is a non-certification programme with no examination. Learning is reinforced through hands-on House of Quality construction, Kano classification and team activities during the day.

    What will I receive on completion?

    You receive a course completion record from Invensis Learning confirming you completed the one-day Quality Function Deployment programme. There is no external credential, as QFD has no awarding body.

    How is learning assessed during the course?

    Through practical exercises rather than a formal test. You build and interpret a House of Quality, classify needs with the Kano model, and calculate column importance, applying each concept as you learn it.

    Will I be able to build a House of Quality afterwards?

    Yes. You practise building and interpreting all six rooms during the training, so you can facilitate a Voice of the Customer session and a House of Quality workshop for your own team.

    Do these skills expire or need renewal?

    No. QFD and House of Quality skills do not expire and require no renewal. They are immediately applicable to product development, service design and quality planning work.

    Course Content

    What topics does the QFD training cover?

    It covers QFD foundations and the business case, Voice of the Customer capture, the Kano model and affinity diagrams, full House of Quality construction, matrix interpretation, four-phase QFD cascading, and QFD in DFSS, DMAIC and services.

    What is the House of Quality?

    The House of Quality is the core QFD matrix that links customer requirements (the WHATs) to engineering characteristics (the HOWs) across six rooms, including the relationship matrix, the correlation roof, competitive benchmarking and engineering targets.

    How long is the course?

    The programme runs for one day (8 hours), also available as two half-days. It covers all six modules with hands-on House of Quality exercises running throughout the day.

    Does it cover QFD for services and software?

    Yes. The course shows how to apply QFD beyond manufacturing, including healthcare, financial services, IT service design and software, wherever customer requirements must become design or delivery specifications.

    What learning materials are provided?

    You receive structured courseware, House of Quality templates, worked product and service examples, and hands-on exercises you can reuse when running QFD in your own organisation.

    Enrollment

    How do I enrol in the QFD course in Poland?

    Enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive schedules, courseware and joining details. A learning advisor can help you pick the right session.

    What delivery formats are available?

    The course is available as online (live virtual) instructor-led training, classroom training, and corporate on-site training for teams across Poland. Choose the format that best fits your schedule.

    When are the next sessions?

    Sessions run regularly in live virtual and on-site formats. Contact us for the current Poland schedule and upcoming dates, or ask about arranging a private session for your team.

    Can I book this as private training for my team?

    Yes. Corporate on-site or virtual group training can be arranged around your schedule, with examples tailored to your products and sector. Request corporate training for a tailored plan.

    What is the reschedule or cancellation policy?

    Rescheduling and cancellation follow our published policy, and selected plans include flexible options. Contact support for the details that apply to your booking.