Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledA Complete Route to Certified Change Practice

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, dual-level qualification that validates your ability to lead the people and culture side of organisational change. This Change Management certification training in Malaysia takes you through both levels in one programme: Foundation builds your knowledge of change management concepts, models and approaches, while Practitioner develops your ability to apply them to real organisational change scenarios. Aligned to the current Change Management Foundation and Practitioner Exam Syllabi and underpinned by the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, the course covers established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Change Model and Bridges' Transition Model, with the Change Management Practitioner Guide as your core reference. It suits change managers, project and programme managers, HR and OD professionals, consultants and senior leaders across Malaysia's banking, oil and gas, technology and public sectors. Earn both credentials with Invensis Learning and step into change roles that employers increasingly value.

    What Is the Change Management Foundation and Practitioner Certification?A Complete Route to Certified Change Practice

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, dual-level qualification that validates your ability to lead the people and culture side of organisational change. This Change Management certification training in Malaysia takes you through both levels in one programme: Foundation builds your knowledge of change management concepts, models and approaches, while Practitioner develops your ability to apply them to real organisational change scenarios.

    Aligned to the current Change Management Foundation and Practitioner Exam Syllabi and underpinned by the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, the course covers established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Change Model and Bridges' Transition Model, with the Change Management Practitioner Guide as your core reference.

    It suits change managers, project and programme managers, HR and OD professionals, consultants and senior leaders across Malaysia's banking, oil and gas, technology and public sectors. Earn both credentials with Invensis Learning and step into change roles that employers increasingly value.

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    End-to-End Learning and Certification Readiness

    • Structured Change Management F&P Certification training in Malaysia designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Malaysia

    • Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to Change Management F&P
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured Change Management F&P certification program in Malaysia
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Malaysia
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured learning and Change Management F&P exam prep training in Malaysia
    • Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

    Change Management F&P Certification Eligibility in MalaysiaDo You Qualify for the Change Management F&P Exam?

    Change Management Certification Eligibility Criteria in Malaysia: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

    Change Management Foundation

    • There are no prerequisites for the Change Management Foundation examination.

    • Open to all professionals interested in leading or supporting organizational change.

    Change Management Practitioner

    • You must hold the Change Management Foundation certification before taking the Practitioner exam.

    • Practical change-management or transformation experience is recommended for the Practitioner level.

    Why Earn Both Change Management CredentialsThe Payoff for You and Your Organisation

    For Individuals

    For Individuals

    This dual-level programme helps you become a confident, credentialed change practitioner able to plan and deliver organisational change that actually sticks. Foundation gives you the models and vocabulary of the profession, and Practitioner proves you can apply them to real scenarios. Whether you are a change manager formalising your practice, a project or programme manager who needs the people side, or an HR or OD professional moving into change, the training builds capabilities Malaysian employers are actively hiring for.

    If you want a recognised change management credential that travels across sectors and borders, CM-F&P is a clear step forward. You gain practical change models, exam readiness for both levels, and a structured, supported path from learning to certified.

    • Proves you can lead the people side of change, not just deliver projects
    • Opens change manager, transformation and OD roles across Malaysian employers
    • Builds fluency in ADKAR, Kotter, Lewin and Bridges' change models
    • Strengthens stakeholder engagement, communication and resistance-management skills
    • Gives you a credential recognised in over 150 countries
    • Prepares you for both the Foundation and Practitioner exams with guided practice
    • Positions you for higher earning bands as a certified change professional
    • Complements your PRINCE2, PMP or agile skills with a people-change capability
    For Organizations

    For Organizations

    Change Management group training equips your teams to lead transformation from the people side, helping digital, operating-model and restructuring programmes land and stick. The training can be delivered for project teams, PMOs, HR and OD functions, or whole business units. For organisations under pressure to transform, a certified change capability turns strategy into adopted, sustained ways of working.

    If your programmes deliver on time but stall on adoption, dual-level change training gives senior teams a consistent approach to stakeholder engagement, communication, resistance management and embedding change across the organisation.

    • Builds a shared change management language across teams and functions
    • Improves adoption and value realisation on transformation programmes
    • Reduces resistance and disruption during restructuring and system rollouts
    • Standardises change practice across business units and locations
    • Develops in-house change capability instead of relying on external consultants
    • Supports leadership development and succession planning
    • Enables customised, sector-relevant delivery for your workforce
    • Provides flexible onsite or live virtual delivery across Malaysia

    Change Management F&P Exam Format in MalaysiaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Malaysia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management Foundation Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Multiple choice questions)
    Number of QuestionsFour Sections, 50 Questions
    Exam Duration40 minutes
    Passing CriteriaA score of 50%

    Change Management Practitioner Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Objective testing based on a case study scenario)
    Number of Questions4 Questions (20 Marks each)
    Exam Duration2.5 Hours
    Passing CriteriaA score of 50%

    Change Management F&P Certification Cost in Malaysia

    The total cost of getting Change Management F&P certified in Malaysia includes the training fee and the certification exam fee.

    Training Cost Includes:

    • 5 days of expert-led Change Management Foundation and Practitioner training
    • Change Management Institute-aligned digital courseware (CMBoK)
    • Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
    • Exam-focused guidance designed to improve first-attempt readiness on both papers
    • The Change Management Foundation and Practitioner training cost in Malaysia is MYR 5600

    Exam Cost:

    • Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
    • Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
    • Online delivery via the certification body's exam portal
    • Both Foundation and Practitioner credentials are lifetime valid — no renewal required
    • Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where the Credential Takes You in MalaysiaRoles, Demand and Pay

    Certified change professionals are increasingly sought after across Malaysia as banks, GLCs, energy majors and technology firms transform under the national digital agenda. Demand runs from Change Analyst and Change Management Consultant through to Change Manager, Senior Change Manager and Head of Change, with the people side of change now a hiring priority. Here is what the market is telling us right now.

    RM162,265

    Change Manager salary, Kuala Lumpur

    average per year, SalaryExpert 2026

    RM279,841

    Senior change professionals earn up to

    per year, Glassdoor and PayScale 2026

    1,000+

    Change Manager roles listed, Kuala Lumpur

    Indeed Malaysia 2026

    150+

    Global recognition of the credential

    countries, Change Management Institute

    SECTORS HIRING

    • —Banking, Financial Services and Insurance
    • —Oil, Gas and Energy
    • —Technology and Digital Transformation
    • —Consulting and Professional Services
    • —Government and Government-Linked Companies (GLCs)
    • —Telecommunications and Global Business Services

    GROWTH TRENDS

    • —Budget 2026 and MyDIGITAL accelerating national digital transformation
    • —GLCs and banks restructuring around AI and cloud adoption
    • —Malaysia Digital Economy Blueprint driving enterprise change programmes
    • —Shortage of certified change professionals versus a deep project talent pool
    • —Shared-services and GBS hubs expanding in Kuala Lumpur and Penang
    • —Automation reshaping workforces and raising demand for people-side change

    Sources: SalaryExpert, Glassdoor, PayScale, Indeed (Malaysia) 2026; MyDIGITAL and Budget 2026, Ministry of Digital.

    What Is Fuelling Demand for Change Managers in Malaysia

    Digital Transformation Outpacing Adoption

    Most Malaysian firms are early in their digital journeys and struggle to turn strategy into adopted change, creating strong demand for professionals who manage the human side of transformation.

    Learn to lead the people side of change

    People Resistance Stalling Tech Rollouts

    ERP, cloud and AI programmes across Malaysian enterprises often fail on adoption, not technology. Change practitioners who diagnose and address resistance are increasingly hired to fix this.

    Build resistance-management skills

    National Digital Agenda Raising the Bar

    Budget 2026 and the Malaysia Digital Economy Blueprint push GLCs and agencies to transform at scale, demanding structured change management skills and a shared change language.

    Master structured change practice

    Change-Saturated Workforces

    Employees face constant restructuring and automation. Organisations need practitioners who can manage cumulative change impact, build resilience and sustain new ways of working.

    Manage change saturation and resilience

    Scarce Certified Change Talent

    Malaysia has a deep project management pool but few credentialed change managers. Certified practitioners are rare, which makes the qualification a clear differentiator in the market.

    Stand out with a recognised credential

    Value Leaking Between Strategy and Delivery

    Boards fund transformation but value leaks when change is poorly embedded. Employers hire change leaders who can engage stakeholders and lock in adoption across the organisation.

    Connect change to strategic outcomes

    Sources: MyDIGITAL and Ministry of Digital (Budget 2026); Accenture and PwC Malaysia digital transformation insights 2026.

    Change management is now a core capability for Malaysian employers transforming under the national digital agenda. Become the certified practitioner who makes change stick. Start your journey today.

    Your Malaysia Career Transformation

    Where You Stand Today

    Your Change Management Career After Certification

    Malaysia's transformation market is expanding with the national digital agenda and heavy investment across banking, energy and technology, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage to negotiate in the Malaysian market

    After Certification

    Change Manager roles in Kuala Lumpur average around RM162,000, with senior bands reaching far higher

    Today

    Shortlisted less often for roles that list a change management credential as preferred

    After Certification

    Eligible for change roles across banking, oil and gas, technology and the public sector

    Today

    Confident in delivery, but employers want proven people-side change capability

    After Certification

    Able to plan and deliver change that lands, from Foundation knowledge to Practitioner application

    You earn both credentials

    Before

    Change responsibility with no formal, recognised qualification behind it

    Now you have

    A globally recognised change management credential across both levels

    Before

    Stuck delivering projects with no formal mandate for the people side of change

    Now you have

    A clear route into change manager, transformation and Head of Change roles

    Before

    Managing change by instinct, without proven models or a shared language

    Now you have

    Command of ADKAR, Kotter, Lewin, Bridges and stakeholder engagement

    Before

    Recognition that fades when you switch employer, sector or country

    Now you have

    A credential that travels across sectors and over 150 countries

    "In Malaysia's fast-moving transformation market, the ability to lead change is what separates certified practitioners from the rest, and employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, Glassdoor, PayScale (Malaysia) 2026.

    How to Get Change Management F&P Certified in MalaysiaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Malaysia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Step 1

    Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2

    Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3

    Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4

    Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5

    Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4

    Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    The Change Management Skills You Will MasterFrom Foundation Knowledge to Practitioner Application

    This Change Management Foundation & Practitioner Certification Course teaches you to lead the people side of organisational change end to end, from diagnosing how individuals respond to change to designing and delivering complete change management plans. You will learn the models, tools and techniques covered across the five Change Management syllabus areas and how to apply them under exam conditions.

    Guide Individuals Through Change

    Apply individual change models including ADKAR and Bridges' Transition Model to understand how people experience change, diagnose where transition stalls, and design interventions that build motivation, resilience and new behaviours.

    Apply Organisational Change Models

    Select and use Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, assess change readiness, and diagnose organisational culture as an enabler or barrier using Schein's model.

    Engage Stakeholders and Communicate Change

    Identify and analyse stakeholders, build targeted engagement strategies, design change communication plans, and apply Cialdini's principles of influence to manage resistance through dialogue rather than coercion.

    Plan and Deliver Change Practice

    Conduct change impact assessments, build complete change management plans covering communication, training and resistance, and use proven techniques to embed and sustain change after go-live.

    Lead with Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills to build trust and navigate conflict, while managing your own resilience and acting with integrity as a change practitioner.

    Pass Both Change Management Exams

    Prepare for the closed-book, single-answer Foundation exam and the open-book, scenario-based Practitioner exam, with mock questions, guide-navigation practice and exam technique for both levels.

    Who Should TakeChange Management F&P Certification Training in Malaysia?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    MYR 5600

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Malaysia seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MYR 5600

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in MalaysiaTrusted by Teams Worldwide

    As a trusted training company in Malaysia, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Malaysia who want to build people-side change capability and prepare for both exams. Our programmes combine experienced trainers, syllabus-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 and ISO 27001:2022 certified operations.

    • Experienced trainers with real change management delivery experience
    • Live virtual, classroom and corporate group training to fit your schedule
    • Courseware aligned to the current Foundation and Practitioner exam syllabi
    • Dual exam preparation with mock exams and Practitioner open-book technique
    • ISO 9001:2015 quality-certified training delivery
    • Guidance to help you clear both exams on your first attempt
    • Case-study-driven learning and post-training support
    • Trusted globally, with region-specific support across Malaysia

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    Change Management Foundation and Practitioner Training Locations in MalaysiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Malaysia

    Berjaya Times Square Hotel, 1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

    Change Management Foundation and Practitioner Training Location in Malaysia

    Pullman Kuala Lumpur City Centre, 4, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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    Corporate Change Training in MalaysiaUpskill Your Workforce

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    • Standardise change management practice across departments and business units
    • Onsite, live virtual or hybrid delivery across Malaysia
    • Tailored scenarios drawn from your sector and change programmes
    • Dual Foundation and Practitioner certification for whole teams
    • Flexible scheduling aligned to your team's availability
    • Volume-based pricing and dedicated programme coordination
    • Progress tracking and post-training learner support

    Trusted by Leading Malaysian Organisations

    PetronasMaybankCIMBTelekom MalaysiaTNBAxiata

    What Our Learners Say

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    From Project Delivery to Leading Change

    "The combined programme gave me the models and confidence to lead a core banking rollout. ADKAR and stakeholder mapping changed how I run change, and the open-book practice made the Practitioner exam far less daunting."

    Nurul Aisyah

    Change Manager

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    The People Side I Was Missing

    "As a project manager, I always struggled with adoption. This course filled that gap. The trainer used real scenarios, and I passed both Foundation and Practitioner on my first attempt."

    Wei Jian Tan

    Senior Project Manager

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    A Solid Step into Organisational Development

    "Clear, practical and well paced. Moving from HR into an OD role, the frameworks and communication planning gave me a proper structure. The mock exams were spot on for the Foundation format."

    Kavitha Raman

    HR Business Partner

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    A Shared Change Language Across Our Team

    "We trained a mixed team of project and HR staff ahead of a major transformation. They now share one change language, and adoption on our latest rollout was noticeably smoother. Coordination with Invensis was excellent."

    Faizal Rahman

    Learning and Development Lead, Banking Sector

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    Consistent Change Capability for Our Programmes

    "Our transformation office needed a consistent, credentialed approach. The tailored delivery and sector-relevant scenarios meant the learning applied immediately. Certifying the team lifted the quality of our change planning."

    Suresh Kumar

    Transformation Director, Energy Sector

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    We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    It is a globally recognised, dual-level qualification covering the people and culture side of organisational change. Foundation validates your knowledge of change management concepts and models, while Practitioner validates your ability to apply them to real organisational change scenarios. Both are underpinned by the Change Management Body of Knowledge (CMBoK).

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised, dual-level qualification covering the people and culture side of organisational change. Foundation validates your knowledge of change management concepts and models, while Practitioner validates your ability to apply them to real organisational change scenarios. Both are underpinned by the Change Management Body of Knowledge (CMBoK).

    Who should take this change management course in Malaysia?

    It suits change managers, project and programme managers, HR and OD professionals, consultants and senior leaders who lead or support change. With Malaysia's banks, GLCs, energy and technology firms transforming rapidly, the credential fits anyone responsible for making change stick.

    Is the change management certification recognised in Malaysia?

    Yes. It is recognised in over 150 countries and is well respected by Malaysian employers across banking, oil and gas, technology, consulting and the public sector that run large change and transformation programmes.

    What change management models does the course cover?

    The syllabus covers a broad range of models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Do I need prerequisites to start the course?

    No. Foundation has no formal prerequisites and is open to all. To sit the Practitioner exam you first need the Foundation certification, which the combined programme prepares you for.

    Pricing

    How much does change management training cost in Malaysia?

    Fees vary by delivery format and schedule, so pricing is available on request. The combined programme includes courseware, mock exams and support for both levels. Request a quote or speak with a learning advisor for current pricing.

    What is included in the course fee?

    The training fee typically includes syllabus-aligned courseware, case studies, Foundation and Practitioner mock exams, practice questions, open-book exam technique, learner support and a course completion certificate. Confirm exam voucher inclusion when you enquire.

    Are the exam fees included in the price?

    Exam voucher inclusion varies by package. Some bundles include both the Foundation and Practitioner exam vouchers, while others price them separately. Ask a learning advisor to confirm what your chosen option covers.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, PMOs and transformation offices across Malaysia. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined programme?

    There are two separate exams: the Foundation exam and the Practitioner exam. You must pass both to hold both credentials, and the combined programme prepares you for each in one journey.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice, single-answer questions to be completed in 40 minutes. It is closed book, and the pass mark is 50%, which is 25 out of 50 correct.

    What is the format of the Practitioner exam?

    The Practitioner exam has 5 scenario-based sections worth 16 marks each, 80 marks in total, over 2.5 hours. It is open book, with the Change Management Practitioner Guide permitted, and the pass mark is 50%, which is 40 out of 80 marks.

    What are the passing scores for both exams?

    Both exams require 50% to pass. Foundation needs 25 out of 50 correct, and Practitioner needs 40 out of 80 marks across the five scenario-based sections.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the exam. However, the scenario-based questions require analysis and judgement, so you cannot simply look up answers. Efficient guide navigation and deep knowledge of the models are both essential.

    What happens if I do not pass an exam the first time?

    You can re-sit the exam you did not pass. Our trainers provide targeted guidance and additional practice to help you focus on weak areas. Confirm current re-sit policy and any fees with a learning advisor.

    Course Content

    What will I learn in this course?

    You will learn to lead the people side of change end to end: guiding individuals through transition, applying organisational change models, engaging stakeholders, planning and embedding change, and leading with emotional intelligence and ethics, at both knowledge and application level.

    What are the five topic areas covered?

    The syllabus covers five areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at awareness level and Practitioner at application level.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner Exam Syllabi and the Change Management Practitioner Guide, and is underpinned by the Change Management Body of Knowledge (CMBoK).

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and starts from first principles, so beginners and those new to change management can join. The training builds from concepts to applied practice, with support throughout.

    Are mock exams and practice questions included?

    Yes. The programme includes practice questions and mock exams for both the Foundation and Practitioner formats, plus open-book technique practice, so you can identify weak areas and build readiness for both exams.

    Enrollment

    How do I enrol in the change management course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available in Malaysia?

    We offer live virtual (online) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and learning style across Malaysia.

    How soon can I start?

    New batches run regularly in live virtual and classroom formats. See upcoming schedules for the next available cohort, or ask an advisor about the earliest start date that suits you.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include the option to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.