Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is QFD and Why It MattersUntitledA Customer-Driven Path to Better Design

    Quality Function Deployment (QFD) is a structured, customer-driven planning method that translates the Voice of the Customer into specific engineering and design characteristics at every stage of product or service development. This Quality Function Deployment training in Malta teaches you to build and read the House of Quality, the visual matrix at the heart of QFD. Developed in Japan by Yoji Akao and Shigeru Mizuno, QFD is used across manufacturing, medical devices, electronics, aerospace and service design, all sectors that anchor Malta's high-end industrial base. Over one focused day you learn to capture customer requirements, prioritise them with the Kano model, and cascade them through product planning, parts deployment, process planning and production planning. The programme suits product designers, quality and process engineers, product managers and Six Sigma practitioners who want customer needs to drive every design decision. No prior QFD knowledge is needed, and the skills apply the moment you return to work. Start building customer-driven design capability with Invensis Learning.

    What Is QFD and Why It MattersA Customer-Driven Path to Better Design

    Quality Function Deployment (QFD) is a structured, customer-driven planning method that translates the Voice of the Customer into specific engineering and design characteristics at every stage of product or service development. This Quality Function Deployment training in Malta teaches you to build and read the House of Quality, the visual matrix at the heart of QFD.

    Developed in Japan by Yoji Akao and Shigeru Mizuno, QFD is used across manufacturing, medical devices, electronics, aerospace and service design, all sectors that anchor Malta's high-end industrial base. Over one focused day you learn to capture customer requirements, prioritise them with the Kano model, and cascade them through product planning, parts deployment, process planning and production planning.

    The programme suits product designers, quality and process engineers, product managers and Six Sigma practitioners who want customer needs to drive every design decision. No prior QFD knowledge is needed, and the skills apply the moment you return to work. Start building customer-driven design capability with Invensis Learning.

    Certification Badge

    Key Highlightsof the Quality Function Deployment Training Course

    End-to-End Skill Development

    • Structured Quality Function Deployment training in the Malta designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
    • Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
    • Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

    Structured Courseware and Learning Resources

    • Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
    • Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
    • Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
    • Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
    • Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

    Flexible Learning Support in Malta

    • Flexible training formats available for individual learners and corporate teams in the Malta
    • Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
    • Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
    • Additional revision, refresher, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
    • Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
    • Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Malta
    • Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

    Practice, Assessment, and Completion Support

    • Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
    • Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
    • Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
    • Earn a course completion certificate after successfully meeting the training requirements

    Career and Workplace Application

    • Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Malta
    • Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
    • Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Malta industries
    • Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

    Quality Function Deployment Training Eligibility in the MaltaWho Can Enroll?

    • No prior QFD experience is required to enroll; the course is open to all working professionals in the Malta

    • Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory

    • Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training

    • Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly

    • Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Malta will benefit from this program

    What You Gain from QFD TrainingValue for Professionals and Teams

    For Individuals

    For Individuals

    This QFD training helps product designers, engineers and quality professionals translate customer needs into design and process decisions. You leave able to run a Voice of the Customer workshop and build a House of Quality for a real product or service. Whether you work in medical devices, electronics, pharmaceuticals or service design, the method gives you a repeatable way to make customer requirements visible and traceable through development.

    If you want your designs to reflect what customers actually need rather than what the team assumes, QFD is the tool that closes that gap. You gain a structured method that connects marketing, engineering and manufacturing around one shared plan.

    • Turn vague customer feedback into measurable engineering targets you can design to
    • Build and interpret a complete House of Quality with confidence
    • Prioritise design effort using the Kano model and importance weighting
    • Spot design conflicts early with the correlation roof, before costly prototyping
    • Cut rework and late design changes by getting requirements right the first time
    • Apply QFD within Design for Six Sigma and DMAIC projects
    • Strengthen your profile for design, quality and product roles across Malta's manufacturers
    • Carry a practical, transferable skill that does not expire
    For Organizations

    For Organizations

    QFD group training equips cross-functional product development teams to translate the Voice of the Customer into design specifications together. The most powerful QFD work happens when designers, engineers, quality, marketing and manufacturing build the House of Quality as one team. For organisations in Malta's manufacturing, medical device and electronics sectors, this creates a common language for customer-driven design.

    If your teams struggle to carry customer requirements cleanly from marketing into engineering and production, QFD gives them a structured, shared method. Corporate sessions let your team build a House of Quality for one of your own products during the training.

    • Aligns product, quality and manufacturing teams around a shared customer-driven plan
    • Reduces design iterations, warranty costs and time to market
    • Builds a documented audit trail from customer requirement to production control
    • Strengthens ISO 9001 customer-focus and design-control practice
    • Improves cross-functional decision-making on new product development
    • Delivered onsite or live virtual for whole product teams in Malta
    • Tailored to your own products with real House of Quality exercises
    • Standardises how requirements are captured across business units

    Where QFD Skills Take You in MaltaIn-Demand Roles and Sectors

    Quality Function Deployment skills are valued across Malta's high-end manufacturing base, from semiconductors and medical devices to aviation MRO and consumer goods. As employers compete on customer-driven, regulation-ready design, professionals who can turn the Voice of the Customer into engineering specifications stand out for design, quality and product roles. Here is what Malta's market is telling us right now.

    EUR 43,700

    Quality engineer average salary, Malta

    per year, SalaryExpert 2026

    EUR 55,900

    Design / mechanical engineer average, Malta

    per year, SalaryExpert 2026

    3.7%

    Malta real GDP growth

    2026 forecast, European Commission

    1,800

    STMicroelectronics Malta workforce

    Kirkop site, a top private employer

    SECTORS HIRING

    • —Semiconductors and Electronics Manufacturing
    • —Medical Devices and Pharmaceuticals
    • —Aviation MRO and Aerospace
    • —Consumer Goods and Precision Manufacturing
    • —Automotive Electronics and Mechatronics
    • —Service Design and Continuous Improvement

    DEMAND DRIVERS

    • —Government strategy backing high-end manufacturing and semiconductors
    • —Regulatory pressure on design control (ISO 9001, MDR, GMP)
    • —Export-led pharmaceutical and electronics growth
    • —Aviation MRO expansion in Malta's cluster
    • —Persistent engineering skills shortages and rising vacancies
    • —Design for Six Sigma adoption in product development

    Sources: SalaryExpert / ERI (Malta) 2026; European Commission economic forecast 2026; Malta Enterprise; company reports (STMicroelectronics, Baxter).

    Why QFD Skills Are in Demand Across Malta

    From Customer Voice to Design Gap

    Many Maltese manufacturers capture customer feedback but lose it in the handoff to engineering. QFD closes that gap, translating requirements into measurable design targets.

    QFD closes the requirement-to-design gap

    Regulation-Ready Design Control

    Medical device, pharmaceutical and aerospace employers must show design control under ISO 9001, MDR and GMP. QFD provides a documented, traceable link from customer need to specification.

    QFD builds traceable design-control skills

    Costly Late Design Changes

    Design iterations and warranty costs rise when products miss real customer needs. QFD front-loads decisions with the House of Quality, cutting rework and time to market.

    QFD front-loads design decisions

    Scarce Customer-Driven Design Talent

    Malta faces persistent engineering skills shortages. Professionals who can run Voice of the Customer analysis and build a House of Quality are rare and sought-after.

    QFD makes your skills stand out

    Semiconductor and Electronics Complexity

    High-mix electronics plants must balance many competing design characteristics. The QFD correlation roof surfaces trade-offs before they reach expensive prototypes.

    QFD surfaces design trade-offs early

    Design for Six Sigma Adoption

    As product teams adopt DFSS and DMAIC, QFD is the core tool that translates the Voice of the Customer into CTQs, keeping improvement work anchored to what customers value.

    QFD anchors DFSS and DMAIC work

    Sources: European Commission economic forecast 2026; Malta Enterprise; SalaryExpert (Malta) 2026.

    QFD is a practical skill that pays off on your next product. Learn to turn customer needs into design decisions and lead customer-driven development. Start today.

    Your Malta Career Transformation

    Your QFD Capability, Before and After

    A Practical Transformation

    Malta's manufacturers increasingly compete on customer-driven, regulation-ready design, and employers can tell the difference between teams that guess at requirements and teams that translate them systematically. Here is the shift QFD training makes.

    Today

    You rely on intuition to decide what matters most in a design

    After QFD

    You prioritise with the Kano model and importance weighting

    Today

    Recognised for delivery, not for customer-driven design capability

    After QFD

    Able to lead VOC workshops and build a House of Quality for real products

    Today

    Improvement work risks fixing what customers do not value

    After QFD

    QFD keeps DFSS and DMAIC work anchored to genuine customer needs

    You Master the House of Quality

    Before

    Customer feedback captured but lost on the way to engineering

    Now you have

    A structured method to translate the Voice of the Customer into design specs

    Before

    Design decisions driven by assumption and internal opinion

    Now you have

    Decisions anchored to weighted, prioritised customer requirements

    Before

    Design conflicts surface late, in prototyping or production

    Now you have

    Trade-offs made visible early with the correlation roof

    Before

    Requirements handled differently by each function

    Now you have

    One shared House of Quality that aligns the whole team

    "The distance between designing what the team assumes and designing what customers actually need is a single, learnable method, and the House of Quality is where it lives."

    Join 50,000+ professionals who trained with Invensis Learning.

    Sources: SalaryExpert (Malta) 2026; European Commission economic forecast 2026.

    Module 1: QFD Introduction

    • Definition, history, and the four-phase QFD process structure
    • Benefits of QFD for product development, customer alignment, and defect reduction
    • Use cases and industry applications of QFD across manufacturing, services, and product design

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritize design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculumof the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Malta is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

    • Definition, history, and the four-phase QFD process structure
    • Benefits of QFD for product development, customer alignment, and defect reduction
    • Use cases and industry applications of QFD across manufacturing, services, and product design

    Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

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    Skills You Will Build in This QFD CourseThe Full House of Quality Toolkit

    This QFD programme builds practical, tool-focused capability across the full Quality Function Deployment methodology. By the end of one focused day you can run a Voice of the Customer analysis and build and interpret a complete House of Quality.

    Capture the Voice of the Customer

    In this QFD training you will learn to gather, structure and prioritise customer requirements using interviews, observation, affinity diagrams and customer segmentation, turning raw feedback into a clear requirement hierarchy.

    Classify Needs with the Kano Model

    Separate must-be, performance and delighter requirements, and apply importance weighting, including AHP, so design investment goes where it drives the most customer satisfaction.

    Build the House of Quality

    Construct all six rooms of the House of Quality, from customer WHATs and engineering HOWs to the relationship matrix, competitive benchmarking and measurable engineering targets.

    Read the Correlation Roof

    Use the roof matrix to expose positive and negative interactions between engineering characteristics, identify design hot spots, and resolve trade-offs before costly prototyping.

    Cascade QFD Through Four Phases

    Carry customer requirements through product planning, parts deployment, process planning and production planning, creating full traceability from need to production control.

    Apply QFD in DFSS and Services

    Use QFD within Design for Six Sigma (DMADV Measure) and DMAIC Define, and extend the House of Quality to service, healthcare and software design contexts.

    Who Should TakeQuality Function Deployment Training in Malta?

    R&D Personnel

    Project Managers

    Service Team Leaders

    Design and Process Engineers

    Manufacturing Engineers and Managers

    Quality Personnel and Consultants

    Marketing and Sales Professionals

    Product Development Personnel

    Who Can Take This Certification Training

    Quality Function Deployment Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Quality Function Deployment Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 400

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for QFD in MaltaPractical, Flexible, Expert-Led

    Invensis Learning delivers Quality Function Deployment training as a practical, instructor-led skills programme for professionals and teams across Malta. Our trainers bring real product development and quality management experience, so you learn to build the House of Quality on realistic scenarios, not just theory. As a trusted Quality Function Deployment training company in Malta, we make it easy to learn the way that suits you. Whether you enrol as an individual or arrange corporate training for your team, you get flexible delivery, organised courseware and learner support before, during and after the programme, backed by our ISO-certified quality and information-security standards.

    • Instructor-led QFD training from experienced quality and product development practitioners
    • Flexible formats: online (live virtual), classroom and corporate onsite delivery
    • Hands-on House of Quality exercises using realistic product and service scenarios
    • Course completion certificate from Invensis Learning
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Post-training support with downloadable QFD templates and resources
    • Global training provider with local support across Malta and Europe
    • Corporate group training tailored to your own products and teams

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in MaltaAll our classroom training is now available online at your convenience

    Quality Function Deployment in Malta

    Hilton Malta, Portomaso Avenue, St. Julian's, Eastern Region, STJ 4012, Malta

    Quality Function Deployment in Malta

    InterContinental, St. George Street, St. Julian's, Eastern Region, STJ 3310, Malta

    corporate banner

    Corporate QFD Training in MaltaUpskill Your Whole Team

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    • Tailored QFD training delivered onsite or live virtual for your teams
    • Build a House of Quality for one of your own products during the session
    • Aligns design, quality, marketing and manufacturing around customer needs
    • Flexible scheduling around production and project timelines
    • Role-based examples from manufacturing, medical devices and electronics
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Malta and other locations

    Relevant Malta Employers

    STMicroelectronicsBaxterMethode ElectronicsLufthansa TechnikPlaymobilTrelleborg

    What Our Learners Say

    Untitled

    Customer Needs Turned into Real Targets

    "The House of Quality exercises finally made customer requirements concrete for me. I now run a proper Voice of the Customer analysis instead of guessing, and my design targets are far easier to defend."

    Daniel Camilleri

    Quality Engineer

    Untitled

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    Practical and Immediately Useful

    "Very practical training. Building the correlation roof showed me trade-offs I used to only find during prototyping. The Kano model has already changed how our team prioritises features."

    Rachel Borg

    Product Design Engineer

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    Fits Straight into Six Sigma Work

    "I took this to strengthen our DMAIC work, and QFD slotted right into the Define phase. Clear trainer, good examples, and a method I could apply the same week on a live improvement project."

    Matthew Vella

    Continuous Improvement Specialist

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    Great Onsite Team Session

    "We ran the session onsite and built a House of Quality for one of our own devices. It gave the whole cross-functional team a shared language for customer requirements and design control. Excellent for our regulated environment."

    Stephanie Grech

    R&D Manager, Medical Devices Manufacturer

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    Tailored and Well Delivered

    "The corporate programme was tailored to our electronics products. Our engineers now cascade requirements from product planning through to process controls, and design reviews are noticeably sharper."

    Andrei Popescu

    Head of Engineering, Electronics Manufacturer

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    Frequently Asked QuestionsHere's everything you may ask...

    QFD is a structured, customer-driven method that translates the Voice of the Customer into engineering and design characteristics using the House of Quality matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno, it is used across manufacturing, medical devices, electronics and service design.

    General

    What is Quality Function Deployment (QFD)?

    QFD is a structured, customer-driven method that translates the Voice of the Customer into engineering and design characteristics using the House of Quality matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno, it is used across manufacturing, medical devices, electronics and service design.

    Is QFD training worth it for professionals in Malta?

    Yes. Malta's high-end manufacturing, medical device and electronics employers increasingly compete on customer-driven design. Professionals who can turn customer needs into measurable design targets stand out for design, quality and product roles.

    Do I need a certification or exam to learn QFD?

    No. This is a non-certification skills course with no exam. You build practical QFD and House of Quality capability and receive a course completion certificate from Invensis Learning.

    Who should attend this QFD training?

    Product designers, design and quality engineers, product managers, R&D and new product development professionals, and Six Sigma practitioners who want customer requirements to drive design decisions.

    Do I need prior experience to join?

    No prior QFD knowledge is required. The course introduces QFD and the House of Quality from first principles. Familiarity with product development or quality concepts is helpful but not essential.

    Pricing

    How much does QFD training in Malta cost?

    Pricing varies by delivery format (live virtual, classroom or corporate onsite) and group size. Fees are available on request. Contact a learning advisor for a quote for your preferred format.

    What is included in the course fee?

    The fee typically includes instructor-led training, courseware, hands-on House of Quality exercises, downloadable QFD templates and a course completion certificate, with learner support throughout. Request a quote for full details.

    Do you offer corporate or group pricing?

    Yes. Corporate group training is available with tailored schedules and volume-based pricing for product, quality and engineering teams in Malta. Ask about corporate or group pricing for a tailored quote.

    In which currency is the training priced?

    Training for learners in Malta is quoted in euro (EUR). Pricing depends on format and group size, so contact us for current figures.

    Are payment or instalment options available?

    Yes. We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Assessment

    Is there an exam for the QFD course?

    No. QFD training is a non-certification course with no examination. Learning is reinforced through hands-on House of Quality construction exercises, case studies and team discussion during the programme.

    What will I receive after completing the training?

    You receive a course completion certificate from Invensis Learning. No external credential is awarded, as this is a practical skills course rather than a certification.

    How is my learning assessed?

    There is no formal assessment. You practise by building and interpreting a House of Quality on realistic product or service scenarios, so you leave able to apply QFD immediately at work.

    Will the skills expire or need renewal?

    No. QFD skills do not expire and require no renewal. The method is immediately applicable to product development, service design and improvement projects.

    Can I apply QFD straight after the course?

    Yes. You will be able to run a Voice of the Customer analysis, build a House of Quality, and cascade requirements into design and process decisions from your very next project.

    Course Content

    What topics does the QFD training cover?

    The programme covers QFD foundations, Voice of the Customer capture, the Kano model, full House of Quality construction (six rooms), reading the correlation roof, four-phase QFD cascading, and QFD in DFSS, DMAIC and service design.

    What is the House of Quality?

    The House of Quality is the central QFD planning matrix that links customer requirements (WHATs) to engineering characteristics (HOWs), captures relationships, benchmarks competitors and sets measurable design targets. You build one during the course.

    How long is the QFD training?

    The course is delivered as a focused one-day (8-hour) programme, also available as two half-days. It covers the full QFD methodology with hands-on House of Quality exercises throughout.

    Does the course cover QFD for services and software?

    Yes. Alongside manufacturing, the training shows how QFD applies to service design, healthcare, financial services and software, where customer requirements must still be translated into delivery specifications.

    Are practical exercises and materials included?

    Yes. You build a House of Quality from a realistic scenario and receive downloadable QFD templates, worked examples and reference materials to use after the training.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website. Choose your preferred format and dates, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming batches or talk to an advisor.

    What training formats are available?

    The course is available as online (live virtual) instructor-led training, classroom training, and corporate onsite delivery for teams across Malta. Choose the format that fits your schedule.

    Can this be delivered onsite for my team in Malta?

    Yes. Corporate onsite and live virtual group sessions are available, and your team can build a House of Quality for one of your own products during the training. Ask about corporate or group pricing.

    Can I reschedule my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.