Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What You Gain from Lean IT Training in JordanUntitledPractical Lean Skills for Everyday IT Work

    Lean IT Foundation Training (Lean IT) applies Lean principles, thinking and tools to IT services and operations, helping teams eliminate waste, improve flow and deliver more value to the customer. This Lean IT training in Jordan is built for IT and process professionals who want practical, job-ready skills rather than theory, and the course is accredited by EXIN. Grounded in the Lean philosophy behind the Toyota Production System, the programme covers the five Lean principles, waste (muda), variability (mura) and overburden (muri), the Deming circle (PDCA), Voice of the Customer and Critical to Quality, SIPOC, Value Stream Mapping, Kanban, 5S, Kaizen and the DMAIC model across eight structured modules. You learn to spot and remove waste, map value streams and drive continuous improvement in real IT workflows. Delivered over two days (16 hours) by experienced, instructor-led trainers, the course has no prerequisites and suits professionals across Amman and beyond. Start building the Lean IT capability that Jordanian employers value with Invensis Learning.

    What You Gain from Lean IT Training in JordanPractical Lean Skills for Everyday IT Work

    Lean IT Foundation Training (Lean IT) applies Lean principles, thinking and tools to IT services and operations, helping teams eliminate waste, improve flow and deliver more value to the customer. This Lean IT training in Jordan is built for IT and process professionals who want practical, job-ready skills rather than theory, and the course is accredited by EXIN.

    Grounded in the Lean philosophy behind the Toyota Production System, the programme covers the five Lean principles, waste (muda), variability (mura) and overburden (muri), the Deming circle (PDCA), Voice of the Customer and Critical to Quality, SIPOC, Value Stream Mapping, Kanban, 5S, Kaizen and the DMAIC model across eight structured modules. You learn to spot and remove waste, map value streams and drive continuous improvement in real IT workflows.

    Delivered over two days (16 hours) by experienced, instructor-led trainers, the course has no prerequisites and suits professionals across Amman and beyond. Start building the Lean IT capability that Jordanian employers value with Invensis Learning.

    Certification Badge

    Key Highlightsof the Lean IT Training Course

    End-to-End Skill Development

    • Learn how Lean principles derived from the Toyota Production System apply directly to IT service delivery, software development, and operations contexts in the Jordan
    • Develop a working understanding of the five core Lean principles and how they translate into structured process improvement activities within technology teams
    • Build skills in waste identification using the muda, mura, and muri framework and apply them to real IT workflows and delivery pipelines
    • Gain the practical ability to lead and participate in Lean IT Foundation improvement initiatives from day one of returning to your organization

    Structured Courseware and Learning Resources

    • Access a clearly organized eight-module curriculum that moves logically from Lean foundations through customer focus, process improvement, operational performance, organization, behavior, leadership, and Kaizen
    • Receive course materials that include value stream mapping guides, SIPOC templates, 5S checklists, Kanban setup guides, and KPI tracking frameworks
    • Review real-world case studies drawn from Lean IT Foundation implementations across technology, financial services, healthcare, and public sector organizations operating in the Jordan
    • Engage with structured activities and reflection exercises designed to reinforce each module and connect learning directly to your professional context through a practical Lean IT Foundation bootcamp

    Instructor-Led, Practical Learning Experience

    • Learn from experienced Lean IT Foundation practitioners who have applied these principles across IT organizations, service delivery functions, and technology-driven business environments
    • Participate in facilitated discussions that connect the Shingo model, DMAIC, and Kaizen mindset to practical IT improvement scenarios
    • Work through exercises involving value stream mapping, Voice of Customer analysis, and process cycle efficiency that reflect real workplace challenges
    • Ask questions in real time and receive guidance tailored to the IT roles and organizational contexts represented by participants through Lean IT Foundation coaching

    Flexible Learning Support in Jordan

    • Access training in live online instructor-led or self-paced format depending on your schedule, preferred learning style, and professional context
    • Benefit from post-training access to course recordings, reference materials, and supplementary resources for continued workplace application
    • Receive support from Invensis Learning training coordinators who assist with scheduling, materials, and enrolment queries specific to learners across the Jordan
    • Engage with a community of IT professionals completing the same program, creating opportunities for networking and shared learning

    Learn the Core Concepts Covered in the Course

    • Explore the Lean IT Foundation definition, the origins of the Toyota Production System, and the five Lean principles as the foundation of the entire program
    • Understand the Voice of the Customer and Critical-to-Quality concepts and how they link customer needs to measurable process characteristics
    • Study Value Stream Mapping, SIPOC, Heijunka, and 5S as structured frameworks for visualizing, analyzing, and improving IT processes through our Online Lean IT Foundation course
    • Examine the Shingo model principles and the Kaizen approach, including DMAIC, Kaikaku, and Kakushin, as tools for sustaining continuous improvement

    Practice, Assessment, and Completion Support

    • Apply learning through practical exercises that replicate waste identification, process mapping, and improvement planning in IT environments
    • Complete module-level knowledge checks that reinforce understanding and help identify areas for further review before progressing
    • Receive a Certificate of Completion from Invensis Learning upon successfully finishing the full two-day training program
    • Access a post-course summary of key Lean IT Foundation concepts to support ongoing reference and application in your IT workplace

    Career and Workplace Application

    • Position yourself for roles requiring Lean and process improvement expertise, including IT Service Manager, Process Analyst, DevOps Lead, IT Operations Manager, and Lean Coach positions across the Jordan
    • Apply Lean IT Foundation practices immediately within your current team or service delivery function, regardless of technology stack or organizational structure
    • Understand how Lean thinking connects to broader operational excellence and Agile transformation initiatives, preparing you for more complex improvement programs
    • Benefit from strong market demand, with IT organizations applying Lean practices reporting 30 to 40 percent reduction in service delivery time and measurable improvements in customer satisfaction scores

    EXIN-Accredited Training Provider

    • Invensis Learning is an Accredited Training Provider of EXIN, making it a trusted Lean IT Foundation training company
    • EXIN owns and governs the Lean IT Foundation framework, and all course content delivered by Invensis Learning is fully aligned with the EXIN-defined syllabus and learning objectives
    • EXIN accreditation ensures the training meets internationally recognised quality standards and reflects the body of knowledge used by Lean IT professionals worldwide
    • Courseware, instructor qualifications, and delivery practices are held to the standard expected of an EXIN Accredited Training Provider
    • Learners can be confident that the Lean IT Foundation training completed through Invensis Learning is consistent with the body of knowledge recognised by IT organisations and service delivery teams globally

    Lean IT Foundation Training Eligibility in the JordanWho Can Enroll?

    • There are no formal prerequisites for enrolling in the Lean IT Foundation training program

    • Open to IT professionals, project managers, team leaders, and process practitioners at all experience levels

    • No prior Lean, Six Sigma, or formal process improvement training is required to participate

    • Basic familiarity with IT service delivery or technology operations is helpful but is not a mandatory requirement

    • Professionals new to Lean thinking as well as those with informal exposure to Lean concepts will benefit from this program

    Why Lean IT Skills Are Worth ItFor Professionals and IT Teams

    For Individuals

    For Individuals

    Lean IT Foundation training gives IT and process professionals the practical ability to reduce waste, improve flow and deliver better service. It suits IT staff, team leaders, service managers, developers, testers, architects and process practitioners who want real Lean skills. Whether you support end users, run IT operations or lead delivery in Amman, this training helps you apply Lean principles to the work you do every day.

    If you want to stand out in Jordan's expanding IT market with skills employers actually need, Lean IT is a clear step. You gain a hands-on Lean toolkit, structured practice and a way of working that keeps improving IT services over time.

    • Cut waste and rework in IT services so your team delivers faster and cleaner
    • Improve IT service quality and customer satisfaction using proven Lean tools
    • Build a continuous improvement mindset that gets noticed at work
    • Apply Value Stream Mapping, Kaizen and 5S to real IT workflows from day one
    • Strengthen problem solving with DMAIC and structured root-cause thinking
    • Add a practical, in-demand skill set valued across Jordan's growing IT sector
    • Learn from EXIN-accredited courseware and experienced instructor-led trainers
    • Retake the training within two months at no extra cost with the Flexi Pass
    For Organizations

    For Organizations

    Lean IT group training helps organisations equip IT and service teams with a shared, practical approach to waste elimination and continuous improvement. It can be delivered for service desks, operations teams, delivery groups or whole IT functions. For Jordanian organisations under pressure to digitise and improve service quality, this training provides a scalable, flexible way to lift capability across teams.

    If your IT teams improve in silos with no common method, Lean IT training creates a shared language of value, flow and waste. Teams gain a consistent way to map processes, remove bottlenecks and deliver measurable service gains.

    • Standardise Lean IT practice across service, operations and delivery teams
    • Reduce waste and cost in IT processes while improving service quality
    • Embed continuous improvement as a shared organisational capability
    • Improve flow and cycle efficiency across IT support and delivery
    • Customised, role-based training aligned to your service goals
    • Flexible delivery for teams in Amman through live virtual or on-site formats
    • Build a common Lean language across IT and business units
    • Grow stronger in-house improvement capability without external dependency

    Where Lean IT Skills Take Your Career in JordanRoles, Sectors and Demand

    Lean IT skills are increasingly valued across Jordan as the country accelerates its digital transformation and pushes toward full public-service digitisation by the end of 2026. Employers in IT services, telecom, banking and outsourcing want professionals who can cut waste, improve service quality and drive continuous improvement, not just keep systems running. From IT support and continuous improvement analysts to operations and service delivery managers, Lean capability strengthens your standing across the roles that keep IT running well, and here is what the Jordanian market is telling us right now.

    JOD 27,380

    IT Business Analyst average pay, Jordan

    per year, WorldSalaries 2026

    2,000+

    Active ICT companies in Jordan

    Petra / MoDEE 2026

    48,000

    Technology specialists in Jordan

    Petra 2026

    41.5%

    IT services share of the ICT market

    Mordor Intelligence 2026

    SECTORS HIRING

    • —IT Services and Software Outsourcing
    • —Telecom and Communications
    • —Banking, Finance and Fintech
    • —Healthcare and Public Services
    • —Manufacturing and Logistics
    • —Government and Digital Transformation

    GROWTH TRENDS

    • —National digital transformation strategy 2026 to 2028 under way
    • —Government targeting full public-service digitisation by end 2026
    • —IT services hold the largest share of Jordan's ICT market
    • —2,000+ active ICT companies and 530+ startups operating
    • —King Hussein Business Park hosting global tech firms
    • —Rising demand for efficiency and service-quality skills

    Sources: WorldSalaries, PayScale, Glassdoor (Jordan) 2026; Petra, MoDEE, Mordor Intelligence (Jordan ICT) 2026.

    IT Challenges in Jordan That Lean Skills Solve

    Waste in IT Service Delivery

    Many Jordanian IT teams run manual, rework-heavy processes that slow delivery and raise cost. Lean IT skills target that waste directly to speed up services.

    Lean IT builds waste-elimination skills

    Pressure from Rapid Digitisation

    With Jordan pushing for full public-service digitisation by end 2026, teams must scale services without losing quality, exactly where Lean thinking helps most.

    Lean IT builds flow and efficiency skills

    Rising Service-Quality Expectations

    Customers and citizens expect faster, more reliable IT services. Lean tools such as Voice of the Customer and Critical to Quality align delivery to what matters.

    Lean IT builds customer-value skills

    Cost and Efficiency Constraints

    Telecom, banking and outsourcing firms face tight margins and must do more with less. Lean IT improves flow and removes waste to protect value and service.

    Lean IT builds process-optimisation skills

    Deep Talent, Thin Improvement Skills

    Jordan has a large pool of IT engineers but fewer professionals trained in structured continuous improvement, so Lean IT skills help you stand out.

    Lean IT makes your skills stand out

    Siloed Teams and Poor Flow

    Work stalls when IT teams operate in silos. Kanban, visual management and value-stream thinking restore flow across the whole delivery chain.

    Lean IT builds visual-management skills

    Sources: Petra, MoDEE Digital Transformation Strategy 2026 to 2028; Mordor Intelligence, Jordan ICT market 2026.

    Lean IT is more than a course. It is a practical way to make IT services faster, cleaner and more customer focused. Join professionals in Jordan who are turning Lean thinking into real improvement. Start your journey today.

    Your Jordan Lean IT Transformation

    Where You Stand Today,

    And Where Lean IT Skills Take You

    Jordan's IT sector is expanding fast, and employers increasingly separate professionals who can drive improvement from those who only keep the lights on. Here is the shift Lean IT skills help you make.

    Today

    Seen as a capable operator, not an improvement leader

    After Lean IT

    Recognised for driving efficiency and quality across IT services

    Today

    Limited edge when applying for senior IT roles

    After Lean IT

    Lean IT capability that strengthens senior IT applications in Jordan

    Today

    Little visibility of how IT work connects to value

    After Lean IT

    Fluent in linking IT flow to customer and business value

    You build Lean IT skills

    Before

    Improvement happens ad hoc, with no shared Lean method

    Now you have

    A structured Lean toolkit for removing waste and improving flow

    Before

    Focused on firefighting and just keeping services running

    Now you have

    The ability to map value streams and fix root causes for good

    Before

    Customer needs are assumed rather than measured

    Now you have

    Voice of the Customer and CTQ skills that tie IT work to real value

    Before

    Improvement ideas stall without a clear framework

    Now you have

    Kaizen and DMAIC habits that deliver measurable, repeatable gains

    "The gap between running IT services and improving them is a practical Lean skill set, and Jordan's employers increasingly know the difference."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: WorldSalaries, PayScale (Jordan) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Jordan.

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Teaches you to recognize the three types of waste hiding in your own team's daily workflow.

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    The Lean IT Skills You Will BuildPractical Tools for IT Improvement

    This Lean IT programme turns Lean principles into hands-on IT skills you can use straight away. Across eight modules you learn to remove waste, map value streams, put the customer first and run continuous improvement in real IT services.

    Eliminate Waste in IT Processes

    Identify waste (muda), variability (mura) and overburden (muri) in IT workflows and remove non-value-adding activity so services run leaner and faster.

    Map and Improve Value Streams

    Use the SIPOC model and Value Stream Mapping to see how work flows end to end, then target the steps that slow delivery or add cost.

    Put the Customer Voice First

    Capture the Voice of the Customer, translate it into Critical to Quality needs, and align IT services to what customers actually value.

    Run Kaizen and DMAIC Improvements

    Apply the Kaizen mindset and the DMAIC model to solve IT service problems and deliver measurable, continuous improvement.

    Use Kanban and Visual Management

    Apply Kanban boards, 5S, Heijunka and visual management to make IT work visible, balance workload and improve flow across teams.

    Lead Lean IT Change

    Use the Deming circle, the Shingo model and Lean leadership behaviours to build a lasting culture of improvement in IT.

    Who Should TakeLean IT Training in Jordan?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1045

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1045

    Please Note:Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for Lean IT TrainingYour Lean IT Learning Partner

    As a trusted Lean IT training company in Jordan, Invensis Learning delivers structured Lean IT Foundation training for professionals and organisations in Jordan who want to reduce waste, improve flow and lift IT service quality. Our programmes combine experienced trainers, official EXIN Lean IT courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan a corporate programme for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable improvement in IT services.

    • Interactive, instructor-led Lean IT training from experienced, practitioner trainers
    • Official EXIN Lean IT Foundation courseware, quizzes and study materials
    • Flexible formats: live virtual instructor-led and corporate on-site delivery
    • Flexi Pass lets you attend the same training twice within two months
    • Practical, case-based learning with 50+ quizzes and hands-on exercises
    • Backed by ISO 9001:2015 quality and ISO 27001:2022 information security standards
    • Dedicated learner support before, during and after the training
    • Trusted by professionals and teams across Jordan and worldwide

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in JordanAll our classroom training is now available online at your convenience

    Lean IT in Jordan

    InterContinental, Islamic Scientific College Street, Jabal Amman, Zahran District, Amman, Amman District, Kasbah District of Amman, Amman, 11180, Jordan

    Lean IT in Jordan

    Landmark Amman Hotel, Jordan

    corporate banner

    Corporate Lean IT TrainingUpskill Your IT Team in Jordan

    Untitled

    • Customised Lean IT training for small, medium and large IT teams
    • Delivery through live virtual, on-site or blended formats in Jordan
    • Schedules aligned to your team's availability and workload
    • Role-based IT service examples and industry-relevant case studies
    • Progress tracking, exercises and learner feedback for groups
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Amman and the wider region

    Trusted by Leading Jordanian Organisations

    Zain JordanOrange JordanUmniahAramexArab BankProgressSoft

    What Our Learners Say

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    Real Waste-Cutting Skills I Use Daily

    "The Lean IT training completely changed how I look at our service desk. Value Stream Mapping helped me see the waste I had stopped noticing, and we cut our ticket handling time within weeks of applying it."

    Omar Al-Sharif

    IT Service Desk Lead

    Untitled

    0/0

    Practical from Day One

    "As someone new to continuous improvement, the DMAIC and Kaizen sessions made it click. The trainer used real IT examples, so I could apply the tools to our own workflows straight after the course."

    Rania Haddad

    Continuous Improvement Analyst

    Untitled

    0/0

    Connected My Work to Real Value

    "The Voice of the Customer and CTQ topics helped me connect our IT operations work back to what users actually need. Well structured, hands-on, and easy to follow even without a Lean background."

    Khaled Nasser

    IT Operations Coordinator

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    A Shared Improvement Language for the Team

    "We ran the Lean IT programme for our service delivery team and it gave everyone a shared language of value, flow and waste. Our stand-ups and Kanban boards are far more effective now, and rework is down."

    Nour Qasim

    IT Service Delivery Manager, Banking Sector

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    Tailored Corporate Training That Delivered

    "Invensis Learning tailored the on-site sessions to our telecom operations, using our own process examples. The team came away able to spot waste and run small improvements without waiting for a big project."

    Tariq Mansour

    Head of IT Operations, Telecom Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT is the application of Lean principles, thinking and tools to IT services and operations to reduce waste, improve flow and deliver more value to the customer. The training suits IT professionals, team leaders, service managers, developers, testers, architects, process practitioners and anyone in Jordan who wants practical improvement skills.

    General

    What is Lean IT and who is this training for?

    Lean IT is the application of Lean principles, thinking and tools to IT services and operations to reduce waste, improve flow and deliver more value to the customer. The training suits IT professionals, team leaders, service managers, developers, testers, architects, process practitioners and anyone in Jordan who wants practical improvement skills.

    What is Lean IT Foundation Training?

    Lean IT Foundation Training is a two-day, foundation-level skills course, accredited by EXIN, that teaches how to apply Lean principles in an IT environment. It covers the Toyota Production System roots of Lean, the five Lean principles, PDCA, Value Stream Mapping, Kaizen, DMAIC and more across eight modules.

    Is Lean IT training worth it for IT professionals in Jordan?

    Yes. As Jordan drives digital transformation and full public-service digitisation by end 2026, employers in IT services, telecom, banking and outsourcing increasingly value people who can cut waste and improve service quality. Lean IT gives you transferable, in-demand skills across those sectors.

    Do I need any prior experience to take Lean IT training?

    No. There are no prerequisites for the Lean IT Foundation training. A basic understanding of IT services and some familiarity with Lean concepts is helpful but not essential, and the course is designed to be beginner friendly.

    Is this a certification course or a skills training course?

    This is a practical skills training course with no examination. The programme is accredited by EXIN, and on completion you receive a course completion certificate from Invensis Learning that recognises your learning. Talk to a learning advisor if you have questions about the format.

    Pricing

    How much does Lean IT training cost in Jordan?

    Lean IT training fees vary by delivery format, group size and schedule, so pricing is available on request. Live virtual instructor-led and corporate on-site options are available for learners and teams in Jordan. Request a quote for current pricing.

    What is included in the Lean IT course fee?

    The fee typically includes instructor-led training, official EXIN Lean IT Foundation courseware, a study guide, 50+ chapter-end quizzes, practical exercises, learner support and a course completion certificate. Exact inclusions depend on the option you choose.

    Do you offer group or corporate pricing for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT service, operations and delivery teams across Jordan. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, and instalment options may be available on selected plans. Speak with a learning advisor to choose the option that suits you or your organisation.

    Is there a retake option if I want to attend again?

    Yes. With the Flexi Pass, you can retake the same training within the next two months at no extra charge. It is a simple way to revisit the material and reinforce your Lean IT skills.

    Assessment

    Is there an exam for Lean IT Foundation training?

    No. This is a non-certification skills course with no examination. You learn through instruction, practical exercises, case studies and chapter-end quizzes, and you receive a course completion certificate from Invensis Learning on finishing.

    How am I assessed during the course?

    Learning is reinforced through 50+ chapter-end quizzes, practical exercises and case-based activities rather than a formal exam. These help you check your understanding and apply Lean IT tools with confidence.

    What will I receive after completing the training?

    On successful completion you receive a course completion certificate from Invensis Learning that recognises your learning. The course itself is accredited by EXIN, reflecting the quality of the Lean IT Foundation courseware.

    Is the Lean IT course accredited?

    Yes. The Lean IT Foundation course is accredited by EXIN, which recognises the quality of the courseware. It remains a non-certification skills course with no exam, and completion is acknowledged with a course completion certificate from Invensis Learning.

    How does Lean IT training support my career?

    Lean IT builds transferable skills in efficiency, continuous improvement and service optimisation that are valued across IT operations, service management and quality roles. In Jordan's growing IT sector, these skills help you stand out and take on improvement work.

    Course Content

    What topics are covered in the Lean IT training?

    The training covers eight modules: introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership, and Lean IT Kaizen. Tools include VSM, SIPOC, PDCA, 5S, Kanban and DMAIC.

    How long is the Lean IT Foundation training?

    The course runs over two days, totalling 16 hours. It can also be delivered as four half-day sessions of four hours each, covering the full eight-module syllabus with practical exercises and case studies.

    What learning materials will I receive?

    You receive official EXIN-accredited Lean IT courseware, a study guide created by subject matter experts, 50+ chapter-end quizzes, practice materials and industry-driven case studies to support hands-on learning.

    Is the training hands-on or just theory?

    It is hands-on. The course combines instruction with practical exercises, industry case studies and chapter-end quizzes, so you practise applying Lean tools to real IT scenarios rather than only learning concepts.

    In what language is the training delivered?

    Training is delivered in English, with experienced trainers who use real IT examples relevant to teams in Jordan and the region. For corporate groups, delivery can be tailored to your organisation's needs.

    Enrollment

    How do I enrol in the Lean IT training in Jordan?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete registration, and you will receive access to the schedule, courseware and learning resources. Speak with a learning advisor if you need help choosing.

    What training formats are available?

    The training is available as live virtual instructor-led (online) sessions and as corporate on-site delivery for teams. Choose the format that best fits your schedule and how you prefer to learn.

    When are the upcoming Lean IT batches?

    New batches are scheduled regularly for learners in Jordan and across the region. Contact us or view upcoming schedules to see the next available dates and reserve your place.

    Can the training be delivered in-house for our team?

    Yes. Lean IT is available as a corporate in-house programme, delivered on-site or via live virtual instructor-led training and customised for your teams in Amman or elsewhere in Jordan. Request a group quote to get started.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch, and the Flexi Pass lets you attend the same training twice within two months. Contact support to arrange this.