Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is BPM and What Will You Learn?UntitledA Skills-First Overview

    Business Process Management (BPM) is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes an organisation uses to deliver value to its customers. This instructor-led BPM training in Georgia turns that discipline into practical, on-the-job skill across the full BPM lifecycle, from process identification through BPMN 2.0 modelling, analysis, redesign and continuous improvement. The programme is grounded in globally recognised practice, including BPMN 2.0 (ISO/IEC 19510) maintained by the Object Management Group, the ABPMP BPM Common Body of Knowledge (CBOK), and the process approach of ISO 9001:2015 (Clause 4.4). Across one intensive day you work through real modelling exercises, waste analysis and redesign workshops rather than theory alone. It suits business analysts, process owners, operations managers, IT professionals and quality practitioners across Tbilisi and wider Georgia, where a fast-growing IT, banking and business services sector is putting process capability in high demand. Build the skills to map, improve and govern the processes your organisation depends on, and start your BPM journey with Invensis Learning.

    What Is BPM and What Will You Learn?A Skills-First Overview

    Business Process Management (BPM) is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes an organisation uses to deliver value to its customers. This instructor-led BPM training in Georgia turns that discipline into practical, on-the-job skill across the full BPM lifecycle, from process identification through BPMN 2.0 modelling, analysis, redesign and continuous improvement.

    The programme is grounded in globally recognised practice, including BPMN 2.0 (ISO/IEC 19510) maintained by the Object Management Group, the ABPMP BPM Common Body of Knowledge (CBOK), and the process approach of ISO 9001:2015 (Clause 4.4). Across one intensive day you work through real modelling exercises, waste analysis and redesign workshops rather than theory alone.

    It suits business analysts, process owners, operations managers, IT professionals and quality practitioners across Tbilisi and wider Georgia, where a fast-growing IT, banking and business services sector is putting process capability in high demand. Build the skills to map, improve and govern the processes your organisation depends on, and start your BPM journey with Invensis Learning.

    Certification Badge

    Key Highlights of the Business Process Management Training Course

    End-to-End Skill Development

    • Structured BPM training in the Georgia is designed to help learners understand the core concepts, tools, methods, and practices covered in the program
    • Course content aligned with current industry expectations, workplace requirements, and practical learning objectives for process improvement professionals in the Georgia
    • Real-world examples and scenario-based learning to help learners connect BPM concepts with everyday professional situations across operations, quality, and business consulting roles
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply process management skills effectively at work

    Structured Courseware and Learning Resources

    • Access to organized BPM course materials including process mapping templates, swimlane diagram worksheets, DMAIC reference guides, and flowchart design aids designed to support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of process analysis, redesign, and performance metrics
    • Practice activities, assignments, quizzes, or workplace-based exercises included where applicable
    • Supplementary learning aids such as BPM notation quick-reference cards, cross-functional map examples, process analysis checklists, and business process improvement roadmaps

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced BPM practitioners with relevant domain expertise across operations management, quality improvement, and process consulting
    • Real-world examples, case discussions, and applied process mapping activities to improve practical understanding of swimlane maps, DMAIC, and cross-functional workflows
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on process analysis, redesign, and performance measurement
    • Training approach focused on helping learners use BPM concepts at work through BPM coaching

    Flexible Learning Support in Georgia

    • Flexible training formats available for individual learners and corporate teams in the Georgia
    • Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
    • Learning support designed to help participants stay on track before, during, and after the BPM training
    • Additional revision, refresher, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational BPM principles including process definitions, models, types, and performance metrics and how they apply to real operational environments
    • Learn process mapping techniques including traditional process maps, swimlane diagrams, cross-functional maps, and flowcharting based on the curriculum of an Online BPM course
    • Explore practical use cases showing how BPM is applied across manufacturing, healthcare, financial services, and technology organizations
    • Build role-relevant knowledge of DMAIC methodology, Six Sigma principles, quality improvement techniques, and operational efficiency strategies

    Practice, Assessment, and Completion Support

    • Practice process mapping, swimlane development, and process analysis techniques through quizzes, exercises, and scenario-based activities where applicable
    • Use assessments to identify knowledge gaps in BPM concepts and strengthen understanding of weaker areas
    • Receive guidance from instructors or learning support teams to improve understanding of process redesign practices and stay aligned with course objectives

    Career and Workplace Application

    • Build practical BPM skills that can support career growth, role advancement, or improved job performance in the Georgia
    • Strengthen confidence in applying process mapping, DMAIC, swimlane development, and cross-functional workflow analysis to real operational challenges
    • Improve professional credibility through structured, skill-focused BPM training recognized across Georgia industries
    • Support organizational capability building when delivered as BPM corporate training for employees across operations, quality, finance, and healthcare sectors

    BPM Training Eligibility in the GeorgiaWho Can Enroll?

    • No prior BPM or process management experience is required to enroll; the course is open to all working professionals in the Georgia

    • No formal prerequisites are needed; professionals from any background who work with or around business processes will benefit from this program

    • Business analysts, operations managers, quality professionals, and consultants looking to formalise their process management skills are well suited for this training

    • Professionals transitioning into process improvement, operations, or quality management roles in the Georgia will find this program directly applicable

    • Six Sigma practitioners, project managers, and process improvement specialists seeking to strengthen their BPM and process mapping knowledge are encouraged to enroll

    The Payoff of Stronger Process SkillsFor You and Your Organisation

    For Individuals

    For Individuals

    BPM training helps professionals build practical process capability they can use immediately at work. The course suits business analysts, process owners, operations managers, IT professionals and quality practitioners who want a structured way to model, analyse and improve how work flows. Whether you are formalising process ownership, moving from task delivery into analysis, or supporting digital transformation in banking, IT or services, this training builds skills that map directly to real workplace problems.

    If you want to be the person who can turn a messy, undocumented process into a clear, efficient and measurable one, BPM is a direct path. You leave able to model, analyse and redesign processes, and to apply that capability across any team or sector.

    • Master the end-to-end BPM lifecycle and apply it from day one
    • Model any workflow clearly using BPMN 2.0 notation
    • Analyse processes to expose waste, bottlenecks and rework
    • Redesign work to cut cycle time, cost and errors
    • Define process KPIs and keep performance visible
    • Speak the shared language of process owners and analysts
    • Gain a transferable skill valued across sectors in Georgia
    • Position yourself for business analyst and process roles
    For Organizations

    For Organizations

    BPM group training helps organisations build process capability by equipping teams with a structured method to model, analyse and improve their own workflows. It can be delivered for operations, IT, quality or shared-services teams. For organisations that want to connect daily work to strategy and remove waste, this training provides a scalable, practical foundation that teams can apply to real processes straight away.

    If your organisation struggles with inconsistent, person-dependent processes, BPM group training creates a shared approach to documentation, analysis and redesign. Teams gain a common way to map work, measure it, and improve it over time.

    • Give teams one shared language and method for processes
    • Standardise how work is documented and improved
    • Reduce waste, rework and cycle time across operations
    • Lay the process groundwork before automation and RPA
    • Strengthen the ISO 9001 process approach in practice
    • Build in-house BPM capability instead of buying it in
    • Deliver flexible training aligned to business priorities
    • Improve consistency across teams and business units

    Where BPM Skills Take Your Career in GeorgiaRoles, Sectors and Demand

    BPM skills are increasingly sought after across Georgia as banks, IT and outsourcing firms, telecoms and public bodies modernise how work flows end to end. Professionals who can model, analyse and improve processes move into roles such as business analyst, business process analyst, operations manager and continuous improvement lead. With Tbilisi established as a regional IT and BPO hub, and services making up the bulk of the economy, demand for people who can make processes faster and leaner keeps rising, which is exactly the gap that focused BPM training helps professionals close. Here is what the market is telling us right now.

    ₾99,000

    Average business analyst salary, Georgia

    per year, Levels.fyi and ERI 2026

    ₾169,000

    IT business analyst pay, Tbilisi

    average gross, SalaryExpert 2026

    130+

    BPO companies operating in Georgia

    Outsource Accelerator 2026

    61%

    Services share of national GDP

    Georgian economy, 2023

    SECTORS HIRING

    • —Banking and Financial Services
    • —IT Services and Software Outsourcing
    • —BPO and Shared Services
    • —Telecommunications
    • —Energy, Fuel and Utilities
    • —Government and Public Sector

    GROWTH TRENDS

    • —Tbilisi, Kutaisi and Batumi growing as regional BPO hubs
    • —Digital transformation across banks and fintech
    • —Services now the majority of national GDP
    • —IT and software outsourcing sector expanding quickly
    • —Government modernising citizen and back-office processes
    • —Employers seeking process talent beyond project delivery

    Sources: SalaryExpert, Levels.fyi, ERI, Glassdoor (Tbilisi, Georgia) 2026; Outsource Accelerator; National Statistics Office of Georgia (Geostat).

    Why BPM Skills Are in Demand Across Georgia

    Processes That Grew Without Design

    As Georgian firms scale fast, many workflows stay undocumented and person-dependent. BPM gives teams a structured way to map and standardise how work actually flows.

    BPM builds process modelling and documentation skills

    Strategy-To-Delivery Disconnect

    Banks and services firms set ambitious targets, but weak links between strategy and daily work cause value leakage that trained process professionals are hired to fix.

    BPM builds analysis and value-realisation skills

    Digital Transformation Pressure

    You cannot automate a broken process. BPM is the first step before workflow tools and RPA, and Georgia's fast-digitising banks and telecoms need that groundwork in place.

    BPM builds the groundwork for automation

    Rising Cost and Efficiency Demands

    Competitive services and outsourcing markets push organisations to cut cycle time and rework, exactly what structured process analysis and redesign are built to deliver.

    BPM builds process redesign skills

    Compliance and Quality Standards

    ISO 9001 and regulated banking work require a documented process approach. BPM builds the modelling and governance skills needed to meet and sustain it.

    BPM strengthens the ISO 9001 process approach

    Shortage of Process Talent

    Georgia has a deep IT and project base but fewer people trained in end-to-end process management, making solid BPM capability a genuine career differentiator.

    BPM makes process skills a clear differentiator

    Sources: Outsource Accelerator; Forbes Georgia; National Statistics Office of Georgia (Geostat) 2026.

    BPM is more than a set of tools. It is the capability that makes every other improvement stick. Build practical process skills and help your organisation run leaner. Start your BPM journey today.

    Your Georgia Process Career Shift

    Where You Stand Today,

    And What BPM Skills Change

    Georgia's services, banking and IT sectors are modernising how work flows, and employers increasingly separate people who can manage processes end to end from those who only run tasks. Here is which side of that line you want to be on.

    Today

    Seen as a task-doer rather than a process owner

    After BPM

    Positioned for business analyst, process and operations roles

    Today

    Limited leverage in Georgia's competitive job market

    After BPM

    Business analyst roles in Georgia average around ₾99,000, with senior process roles higher

    Today

    Confident in your own function, but not across the end-to-end flow

    After BPM

    Fluent in mapping, analysing and improving cross-functional processes

    You build BPM capability

    Before

    Processes live in people's heads, undocumented and inconsistent

    Now you have

    The ability to model any process clearly in BPMN 2.0 notation

    Before

    You spot the problems but lack a method to fix them

    Now you have

    A structured BPM lifecycle to analyse, redesign and improve work

    Before

    Improvement efforts fade once the project ends

    Now you have

    Governance and KPI skills that make process gains stick

    Before

    Recognition tied to your job title, not a transferable skill

    Now you have

    Process capability valued across sectors and employers

    "The gap between running tasks and managing processes is now a recognised skill, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and built new capability.

    Sources: SalaryExpert, ERI, Glassdoor (Tbilisi, Georgia) 2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the Georgia is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Sharpens your ability to tell an operational process apart from a support process, and why that distinction matters for ownership.

    image

    100% Secure and Safe download

    The Skills You Will BuildHands-On BPM Capability

    This BPM training builds practical, workplace-ready skills across the process lifecycle. By the end, you can map, analyse, redesign and govern the processes your organisation relies on every day.

    Run the Full BPM Lifecycle

    Learn to move a process through all six BPM lifecycle phases, from identification and modelling to analysis, design, implementation and continuous monitoring, so you can manage any workflow end to end.

    Model Processes in BPMN 2.0

    Draw clear, stakeholder-ready process models using BPMN 2.0 (ISO/IEC 19510), including swimlanes, events, gateways and flows, turning prose descriptions into shared diagrams anyone can follow.

    Analyse Processes and Find Waste

    Apply qualitative and quantitative analysis to measure cycle time, throughput and cost, expose bottlenecks and rework, and build a clear, evidence-based case for improvement.

    Redesign Processes for Results

    Use design principles such as simplification, standardisation, automation and error-proofing to redesign workflows that are faster, cheaper and more reliable.

    Measure Performance with KPIs

    Define meaningful process KPIs like lead time, first-pass yield and process efficiency, and set up dashboards and reviews that keep performance visible to the people who own it.

    Enable Automation and Improvement

    Understand how BPMS platforms, workflow tools and RPA execute processes, and how to embed continuous improvement so the gains you make actually hold over time.

    Who Should TakeBusiness Process Management Training in Georgia?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    GEL 950

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

    Untitled

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

    Untitled

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GEL 950

    Please Note:Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for BPM Training in GeorgiaTrusted, Practical and Global

    As a trusted BPM training company in Georgia, Invensis Learning delivers structured training for individual professionals and organisations that want stronger, more consistent processes. Our programmes combine experienced practitioner-trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team in Georgia, we focus on practical understanding, real-world application and measurable learning outcomes, backed by ISO 9001:2015 quality and ISO 27001:2022 information-security certification.

    • Experienced trainers with real-world process management and improvement expertise
    • Flexible learning through live online, classroom and corporate group formats
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Structured, practical courseware with hands-on modelling and analysis exercises
    • Customised training schedules for organisations and team programmes
    • Dedicated learner support before, during and after training
    • Global delivery with regional support across 100+ countries, including Georgia
    • Course completion certificate awarded on finishing the programme

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in GeorgiaAll our classroom training is now available online at your convenience

    Business Process Management in Georgia

    Sheraton Metekhi Palace, 20, St. Ketevan Dedofli Avenue, Avlabari, Zemo Avlabari, Metromshen, Isni District, Tbilisi, 0144, Georgia

    Business Process Management in Georgia

    Radisson Blu Iveria Hotel, 1, First Republic Square, Mtatsminda, Sololak, Mtatsminda District, Tbilisi, 0108, Georgia

    corporate banner

    Corporate BPM TrainingFor Your Teams in Georgia

    Untitled

    • Train whole teams in one shared BPM language and method
    • Model and improve your own real processes during the sessions
    • Flexible onsite, live virtual or hybrid delivery for teams
    • Schedules aligned to your team's availability in Georgia
    • Role-based examples from banking, IT, services and public sector
    • Dedicated coordination and post-training learner support
    • Scalable delivery for local and multi-site teams

    Trusted by Leading Georgian Organisations

    TBC BankBank Of GeorgiaEPAMSilknetMagticomWissol

    What Our Learners Say

    Untitled

    A Proper Method for Real Processes

    "The training finally gave me a proper method. I can now map a process in BPMN 2.0, spot where the waste sits, and propose a redesign the team actually agrees with. The modelling exercises were the most useful part."

    Nino Beridze

    Business Analyst

    Untitled

    0/0

    Changed How I See Our Workflows

    "As an operations manager I knew our workflows were slow, but I lacked the language to fix them. The BPM lifecycle and the waste-analysis session changed how I look at everything my team does. Very practical throughout."

    Giorgi Kapanadze

    Operations Manager

    Untitled

    0/0

    Tools I Used the Next Week

    "Good balance of concepts and hands-on work. The redesign principles and the KPI section gave me tools I used the very next week to tighten a claims process. I would recommend it to anyone in quality or process roles."

    Tamar Gelashvili

    Process and Quality Specialist

    Untitled

    0/0

    One Shared Language for Our Team

    "We ran this as corporate training for our shared-services team. Everyone came away with the same language for processes, and we mapped two of our own workflows during the sessions. The trainer tailored the examples to our sector."

    Ana Tsereteli

    L&D Lead, Banking Sector

    Untitled

    0/0

    The Right Groundwork Before Automation

    "Rolling BPM training out to our operations leads gave us a consistent way to document and improve processes before we automate them. Practical, well organised, and clearly grounded in real BPM practice rather than theory."

    Levan Dvali

    Head of Operations, IT Services

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Business Process Management Trainingacross multiple cities

    Invensis Learning delivers industry-leading Business Process Management training solutions tailored for individuals and organizations.

    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Foundation

    Poka Yoke

    Foundation

    Lean Six Sigma Yellow Belt

    Foundation

    Business Process Management

    Foundation

    Six Sigma Awareness

    Foundation

    7 QC Tools Training

    Advanced

    Lean Six Sigma Black Belt

    Foundation

    Quality Function Deployment

    Foundation

    Lean IT

    Advanced

    Lean Six Sigma Green Belt

    Foundation

    Minitab Essentials

    Foundation

    Design for Six Sigma

    Foundation

    Lean Fundamentals

    Foundation

    Quality by Design

    Foundation

    Lean Manufacturing

    Foundation

    Value Stream Mapping

    Foundation

    Kaizen

    Foundation

    Root Cause Analysis

    Frequently Asked QuestionsHere's everything you may ask...

    Business process management is the discipline of modelling, analysing and improving how work flows across an organisation to deliver value. This training is for business analysts, process owners, operations and IT professionals, and quality practitioners in any sector.

    General

    What is BPM and who is this training for?

    Business process management is the discipline of modelling, analysing and improving how work flows across an organisation to deliver value. This training is for business analysts, process owners, operations and IT professionals, and quality practitioners in any sector.

    Is BPM training worth it in Georgia?

    Yes. As Georgia's banking, IT, outsourcing and services sectors modernise, employers increasingly value people who can map and improve processes end to end. The skills apply immediately on the job and travel across industries. Talk to a learning advisor to see how it fits your goals.

    Do I need prior experience to take this course?

    No. The course has no formal prerequisites and introduces BPM from first principles. Some familiarity with business operations helps, but it is not required to get full value from the programme.

    Is this a certification course?

    No. This is a practical, non-certification skills course. There is no exam and no external credential; you receive a course completion certificate from Invensis Learning on finishing the programme.

    What standards and frameworks does the training follow?

    The training is grounded in globally recognised BPM practice, including BPMN 2.0 (ISO/IEC 19510) maintained by the Object Management Group, the ABPMP BPM Common Body of Knowledge (CBOK), and the process approach of ISO 9001:2015.

    Pricing

    How much does BPM training cost in Georgia?

    Fees vary by delivery format, group size and schedule, so pricing is available on request. Contact us for a current quote for live online, classroom or corporate training. Request a quote to see the options for your needs.

    What is included in the course fee?

    The fee typically covers instructor-led training across all six BPM modules, courseware and learning resources, hands-on modelling and analysis exercises, and a course completion certificate. Ask a learning advisor what your chosen format includes.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments in Georgia. Contact us for a tailored group quote for your organisation.

    In what currency is training billed?

    Training for learners in Georgia is typically quoted locally. Your learning advisor will confirm pricing and any payment options when you enquire.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Assessment

    Is there an exam for this BPM course?

    No. This is a non-certification course with no examination. Learning is reinforced through hands-on BPMN modelling exercises, process analysis and redesign workshops during the programme.

    What do I receive on completing the training?

    You receive a course completion certificate from Invensis Learning. The programme builds practical BPM skills that you can apply in your workplace straight away.

    How is my learning assessed?

    There is no formal assessment. You apply BPM techniques through modelling exercises, analysis workshops and group activities throughout the programme, so you practise the skills as you learn them.

    What will I be able to do after the course?

    You will be able to map processes in BPMN 2.0, analyse them to find waste and bottlenecks, apply redesign principles, define process KPIs, and plan the implementation of an improved process.

    Does the course lead to a formal credential?

    No external body governs BPM as a discipline, so no formal credential is awarded. The course develops recognised, transferable process skills grounded in BPMN 2.0 and the ABPMP BPM CBOK.

    Course Content

    What topics does the BPM training cover?

    The course covers six modules: BPM foundations, the BPM lifecycle, BPMN 2.0 process modelling, process analysis and performance measurement, process design and governance, and BPM technology and automation.

    Can a beginner follow this course?

    Yes. The training starts from first principles and builds up through guided, hands-on exercises, so both beginners and experienced professionals gain real capability.

    Will I practise process modelling during the training?

    Yes. You draw BPMN 2.0 process models from real descriptions, run waste analysis, and work through redesign activities, so you leave able to apply the techniques at work.

    How long is the BPM training?

    The programme runs for one day (eight hours), covering all six modules with modelling exercises and analysis workshops throughout. It can also be delivered as two half-day sessions.

    What learning materials are provided?

    You receive structured courseware, worked examples, exercises and reference materials mapped to the BPM lifecycle and BPMN 2.0 notation, so you have resources to revisit after the session.

    Enrollment

    How do I enrol in the BPM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete registration, and you receive access to schedules and learning resources. See upcoming batches or talk to an advisor.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom sessions, and customised corporate group training, so you can pick the format that fits your schedule.

    Is online BPM training available in Georgia?

    Yes. You can join live virtual, instructor-led BPM training online from anywhere in Georgia, with the same trainer interaction and hands-on exercises as the classroom.

    Can I arrange training for my team?

    Yes. Corporate training lets your team learn together and work on your own real processes during the sessions. Contact us for a group quote for your organisation.

    Can I reschedule my enrolment?

    Yes. Flexible options let you reschedule to another batch on selected plans. Contact our support team to arrange this.