Quality Function Deployment Training in Brazil

Turn Customer Needs into Design

Quality Function Deployment training in Brazil equips product, design and quality professionals to translate the Voice of the Customer into precise engineering characteristics. Learn to build the House of Quality, prioritise design trade-offs and cascade customer requirements from planning through to production, in practical, instructor-led sessions built around real product and service scenarios.

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Want to Train Your Team?

Master QFD and Lead Customer-Driven Design in Brazil

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USD 425

What Is Quality Function Deployment?A Customer-Driven Route to Better Products

Quality Function Deployment (QFD) is a structured, customer-driven methodology that translates the Voice of the Customer into specific technical and engineering characteristics at every stage of product and service development. Developed in Japan by Yoji Akao and Shigeru Mizuno, and first applied at Mitsubishi's Kobe Shipyard in 1972, QFD uses the House of Quality matrix to connect what customers want to how a design will deliver it.

This Quality Function Deployment training in Brazil is a practical, one-day programme that suits product designers, design engineers, quality engineers, product managers, R&D professionals and Six Sigma practitioners. As Brazilian manufacturers, automotive suppliers and consumer-goods firms invest in new product development, the ability to design quality in from the start has become a highly valued workplace skill.

You will learn to capture and structure customer requirements, build and interpret the House of Quality, resolve design conflicts using the correlation roof, and cascade QFD through parts deployment, process planning and production planning. Start building customer-driven design capability with Invensis Learning.

Key Highlightsof the Quality Function Deployment Training Course

End-to-End Skill Development

Structured Quality Function Deployment training in the Brazil designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

Structured Courseware and Learning Resources

Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

Flexible Learning Support in Brazil

Flexible training formats available for individual learners and corporate teams in the Brazil
Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
Additional revision, refresher, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Brazil
Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

Practice, Assessment, and Completion Support

Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
Earn a course completion certificate after successfully meeting the training requirements

Career and Workplace Application

Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Brazil
Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Brazil industries
Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

Quality Function Deployment Training Eligibility in the BrazilWho Can Enroll?

No prior QFD experience is required to enroll; the course is open to all working professionals in the Brazil
Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory
Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training
Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly
Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Brazil will benefit from this program

Why QFD Skills Are Worth BuildingThe On-The-Job Payoff of QFD

For Individuals

QFD training helps product, design and quality professionals turn customer requirements into design specifications they can act on. You learn to capture the Voice of the Customer, structure it with affinity diagrams and the Kano model, and build a House of Quality that makes design priorities visible. Whether you work in automotive, aerospace, consumer goods or services, these skills let you ground every design decision in real customer needs rather than assumption.

If you want to move from intuition-based design to a structured, traceable method that employers recognise, this training is a clear step forward. You leave able to facilitate a House of Quality workshop and cascade requirements through the full four-phase QFD system.

Translate the Voice of the Customer into measurable engineering characteristics with confidence
Build and interpret the House of Quality to prioritise design decisions
Catch design conflicts early and avoid costly late-stage changes
Connect your design and delivery work directly to what customers value
Apply QFD within Design for Six Sigma and DMAIC improvement projects
Stand out for product, design and quality roles across Brazilian industry
Gain a practical, immediately applicable skill with no prior QFD knowledge required

For Organizations

QFD group training helps organisations build customer-driven design capability by equipping cross-functional teams with a structured planning method. The training can be delivered for product development, quality, engineering or marketing groups together. For organisations that want to connect customer requirements to design and process decisions, QFD provides a scalable, practical way to reduce launch risk and improve product quality.

If your teams struggle to carry customer insight from marketing through to engineering and production, QFD group training creates a shared, traceable language for design. Teams gain a consistent approach to the Voice of the Customer, the House of Quality and design trade-off decisions.

Design quality into products and services from the first planning stage
Cut development cost and rework by resolving design trade-offs early
Shorten time to market with fewer late design changes
Give cross-functional teams a shared, traceable design language
Improve customer satisfaction by grounding design in genuine requirements
Strengthen APQP and Design for Six Sigma practice across engineering teams
Build in-house House of Quality facilitation capability

Where QFD Skills Take Your Career in BrazilRoles, Demand and Earnings

Quality Function Deployment skills are valued across Brazil's manufacturing, automotive, aerospace and consumer-goods sectors, where translating customer needs into design is central to new product development. As automakers expand production and invest in research and development, and as suppliers meet APQP and IATF 16949 expectations, professionals who can lead a House of Quality workshop are increasingly sought after, and Quality Function Deployment training builds exactly those skills. Roles span quality and design engineering through to product management, and here is what the market is showing.

R$142,230

Quality Engineer average salary, Brazil

per year, ERI SalaryExpert 2026

R$172,479

Product Development Engineer salary

average per year, ERI 2026

3.7%

Vehicle production growth, 2026

ANFAVEA 2026 projection

R$5 billion

Hybrid-ethanol R&D investment

automotive sector, by 2026

SECTORS HIRING

—Automotive and Auto Parts Manufacturing
—Aerospace and Defence
—Consumer Goods and Appliances
—Industrial Machinery and Equipment
—Electronics and Technology
—Healthcare and Medical Devices

GROWTH TRENDS

—ANFAVEA projects 3.7% vehicle production growth for 2026
—R$5 billion invested in local hybrid-ethanol vehicle development
—New automakers starting domestic production in 2026
—APQP and IATF 16949 driving customer-requirement traceability
—Consumer-goods firms investing in customer-driven product development
—Design for Six Sigma expanding demand for Voice of the Customer skills

Sources: ERI SalaryExpert, Glassdoor, salario.com.br (Brazil) 2026; ANFAVEA 2026 production outlook; trade.gov Brazil automotive investment.

Designation

Quality Function Deployment Professionals in Brazil : Salary Insights and Trends

Hiring Companies in Brazil

R$102K

Min

R$142K

Average

R$163K

Max

ERI SalaryExpert (Brazil) 2026

WEGBoschWhirlpoolRandon

Source: WEG · Bosch Brasil · Whirlpool · Randon

Market Forces Driving Demand for Customer-Driven Design in Brazil

New Product Launch Risk

Many products fail in the market not because they cannot be built, but because they miss what customers actually need. QFD makes requirements visible and traceable through the House of Quality.

QFD closes the customer-to-design gap

Automotive Supply-Chain Demands

Brazilian Tier 1 and Tier 2 suppliers must show customer-requirement traceability under APQP and IATF 16949. The House of Quality provides the structured evidence that audits and OEMs expect.

QFD builds requirement-traceability skills

Costly Late-Stage Redesign

Design conflicts found during prototyping or production are expensive to fix. The QFD correlation roof reveals engineering trade-offs early, before they reach the shop floor.

QFD surfaces trade-offs early

Voice of the Customer Lost in Handover

Customer insight often fades between marketing, design and engineering. QFD keeps the Voice of the Customer connected to every design and process decision across the team.

QFD keeps customer insight anchored

Pressure to Shorten Time to Market

As automakers and consumer-goods firms accelerate launches, teams need fewer design iterations. Getting customer requirements right the first time speeds development and lowers cost.

QFD reduces design iterations

Scarce Structured-Design Facilitation

Few professionals can facilitate a cross-functional House of Quality workshop. Practitioners who can lead the method are rare and valuable to Brazilian product and quality teams.

Trained QFD practitioners stand out

Sources: ANFAVEA, trade.gov, IATF 16949 and APQP practice notes; ERI SalaryExpert (Brazil) 2026.

QFD is more than a technique. It is a way to design products customers actually want. Join professionals who translate customer needs into design and lead better product development. Start your journey today.

Your Brazil Skills Transformation

From Intuition-Led Design to Customer-Driven Design

The Shift QFD Delivers

Brazil's product and manufacturing market is expanding with automotive investment, new product development and stronger supply-chain quality expectations. Employers increasingly value professionals who can design quality in from the start. Here is the shift QFD makes.

Today

You react to quality problems after they appear

After Training

You design quality in from the first planning stage

Today

You react to quality problems after they appear

Today

Requirement traceability is hard to evidence in audits

After Training

You can show customer-to-design traceability for APQP and IATF 16949

Today

Requirement traceability is hard to evidence in audits

Today

You focus mainly on your own function's view of the product

After Training

You lead cross-functional design decisions across the whole team

Today

You focus mainly on your own function's view of the product

You master QFD

Before

Design decisions rest largely on opinion and intuition

Now you have

A structured method that ties every design choice to a customer requirement

Before

Design decisions rest largely on opinion and intuition

Before

Customer needs get lost between marketing, design and engineering

Now you have

A House of Quality that keeps the Voice of the Customer visible end to end

Before

Customer needs get lost between marketing, design and engineering

Before

Design conflicts surface late, during prototyping or production

Now you have

The correlation roof to spot and resolve engineering trade-offs early

Before

Design conflicts surface late, during prototyping or production

Before

QFD feels like theory you have only read about

Now you have

Hands-on skill to build and interpret a House of Quality yourself

Before

QFD feels like theory you have only read about

"The difference between a product that sells and one that fails is often whether customer needs were designed in from the start, and QFD is how you make that happen."

Join professionals who trained with Invensis Learning and made the shift to customer-driven design.

Sources: ERI SalaryExpert, Glassdoor (Brazil) 2026.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Module 2: Pre-Planning a QFD Project

Defining project scope, objectives, and completion criteria for a QFD initiative
Assembling the cross-functional QFD team and assigning roles and responsibilities
Gathering Voice of the Market data and establishing documentation requirements

Module 3: Voice of the Customer

Understanding the three quality levels from the Kano Model: basic, performance, and excitement
Methods for collecting customer information including interviews, surveys, and observation
Translating raw customer input into structured, actionable customer requirement statements

Module 4: Needs vs. Features

Distinguishing between what customers need and how products or processes can deliver those needs
Understanding abstraction levels and how to move from customer language to technical descriptors
Translating customer needs into measurable performance characteristics for the QFD matrix

Module 5: Calculating a QFD Matrix

Understanding the whats versus hows framework and its role in QFD matrix structure
Building the relationship matrix and applying weighting scales to prioritize design requirements
Completing Phase I QFD calculations to generate a ranked set of technical design targets

Module 6: Rooms in the House of Quality

Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
Building each room of the House of Quality step by step and understanding its role
Evaluating and interpreting completed House of Quality matrices for design decision-making

Module 7: Beyond the House of Quality

Applying the Phase II product design matrix to translate technical requirements into component characteristics
Building Phase III process design matrices and Phase IV production planning matrices
Connecting the four-phase QFD cascade to ensure design intent flows through to production

Module 8: Affinity Diagrams

Creating affinity diagrams to organise large volumes of customer requirements into logical groups
Facilitating team-based affinity sessions to build shared understanding of customer needs
Using affinity diagrams as input to the QFD matrix planning process

Module 9: Tree Diagrams

Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
Using tree diagrams to connect customer needs to measurable technical attributes
Integrating tree diagrams with the QFD matrix to improve requirement traceability

Module 10: Cause-and-Effect Diagrams

Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

Module 11: Flowcharts

Creating process flowcharts to document and visualize product development and quality workflows
Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
Integrating flowcharts with QFD planning to align process steps with customer requirements

Course Curriculumof the Quality Function Deployment Training

The online Quality Function Deployment training course curriculum in the Brazil is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

100% Secure and Safe download

The QFD Skills You Will BuildPractical Capability You Can Apply

The skills covered in this QFD training span the full method, from capturing the Voice of the Customer to cascading requirements through production. By the end of the one-day programme, you can build and interpret a House of Quality and translate customer needs into design specifications.

Capturing the Voice of the Customer

Collect and structure customer needs using interviews, observation, surveys and complaint analysis, then organise them with affinity diagrams and the Kano model into a clear primary, secondary and tertiary requirement hierarchy.

Building the House of Quality

Construct the full House of Quality step by step: customer requirements, engineering characteristics, the relationship matrix, competitive benchmarking and engineering targets, working the matrix as a cross-functional team.

Resolving Design Trade-Offs

Use the correlation roof to identify where improving one engineering characteristic harms another, and make deliberate, evidence-based trade-off decisions before they become expensive design problems.

Prioritising Engineering Characteristics

Calculate absolute and relative technical importance to focus design effort on the vital few characteristics that drive the most customer satisfaction, and spot design gaps and over-engineering.

Cascading QFD Through Four Phases

Carry requirements from product planning into parts deployment, process planning and production planning so every quality control traces back to a specific customer need.

Applying QFD in Six Sigma and Services

Use QFD in the Design for Six Sigma Measure phase and the DMAIC Define phase, and adapt the House of Quality for service, healthcare and software design contexts.

Who Should TakeQuality Function Deployment Training in Brazil?

R&D Personnel

Project Managers

Service Team Leaders

Design and Process Engineers

Manufacturing Engineers and Managers

Quality Personnel and Consultants

Marketing and Sales Professionals

Product Development Personnel

Who Can Take This Certification Training

Quality Function Deployment Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

Quality Function Deployment Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Quality Function Deployment Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

USD 425

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Quality Function Deployment Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Quality Function Deployment Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Quality Function Deployment Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

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Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning for QFD Training in BrazilPractical, Expert-Led and Flexible

As a Quality Function Deployment training company in Brazil, Invensis Learning delivers structured, practical QFD training for individual professionals and organisations that want to build customer-driven design capability. Our programmes combine experienced instructors, flexible delivery formats, organised courseware and hands-on House of Quality exercises. Whether you enrol as an individual learner or plan corporate training for your team, Invensis Learning provides a professional experience designed around practical understanding, real-world application and measurable learning outcomes.

Experienced trainers with real product development and quality management expertise
Flexible formats: online (live virtual), classroom and corporate on-site delivery
Hands-on House of Quality exercises built around realistic product scenarios
ISO 9001:2015 and ISO 27001:2022 certified training provider with global delivery
Structured courseware and dedicated post-training learner support
Cross-functional team training that builds a shared design language
Regional support across Brazil and 100+ countries worldwide
Course completion certificate from Invensis Learning

500+

Corporate Clients

15+

Years of Training Excellence

24/7

Learner Support

50+

Industries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Quality Function Deployment Training Locations in BrazilAll our classroom training is now available online at your convenience

Quality Function Deployment in Brazil

Renaissance São Paulo Hotel, 2233, Alameda Santos, Cerqueira César, Jardim Paulista, São Paulo, Região Sudeste, 01419-002, Brasil

Quality Function Deployment in Brazil

Hilton São Paulo Morumbi, 12901, Avenida das Nações Unidas, Brooklin Novo, Itaim Bibi, São Paulo, Região Sudeste, 04571-000, Brasil

Quality Function Deployment in Brazil

Renaissance São Paulo Hotel, 2233, Alameda Santos, Cerqueira César, Jardim Paulista, São Paulo, Região Sudeste, 01419-002, Brasil

Quality Function Deployment in Brazil

Hilton São Paulo Morumbi, 12901, Avenida das Nações Unidas, Brooklin Novo, Itaim Bibi, São Paulo, Região Sudeste, 04571-000, Brasil

Corporate QFD Training in BrazilUpskill Product, Quality Teams

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Tailored House of Quality workshops built around your own products or services
Flexible delivery through on-site, live virtual or hybrid formats for teams
Cross-functional training that aligns design, quality, marketing and engineering
Experienced QFD trainers with manufacturing and new product development expertise
Group scheduling aligned to your project timelines and team availability
Immediate organisational value from real-scenario House of Quality exercises

What Our Learners Say

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QFD I Can Actually Apply at Work

"The House of Quality exercises made QFD click for me. I now run our Voice of the Customer sessions and can show exactly how each customer need maps to an engineering target. It has changed how our team scopes new products."

Rafael Oliveira

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A Structured Route from Needs to Design

"As a product designer I always struggled to keep customer insight alive through engineering. The correlation roof and the four-phase cascade gave me a structured way to do that. The trainer used real examples that matched my daily work."

Camila Santos

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Perfect Complement to Six Sigma

"I took this to strengthen my Design for Six Sigma projects, and the QFD training delivered. I now use the House of Quality in the Measure phase to translate the Voice of the Customer into clear engineering requirements."

Bruno Almeida

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Real Value from an On-Site Workshop

"We ran this as an on-site session for our development team. Building a House of Quality for one of our own products during the workshop created immediate value, and the team left with a shared language for design trade-offs."

Fernanda Costa

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Tailored Training That Fit Our Teams

"Invensis Learning tailored the corporate programme to our appliance range. Our quality and design teams now approach new product development with a consistent, customer-driven method. Coordination and support were excellent throughout."

Lucas Pereira

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4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

Quality Function Deployment is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and design characteristics. Developed in Japan by Yoji Akao, it uses the House of Quality matrix to connect what customers want to how a product or service will deliver it.

General

What is Quality Function Deployment (QFD)?

Is QFD training worth it for professionals in Brazil?

Yes. QFD skills are valued across Brazil's automotive, manufacturing, aerospace and consumer-goods sectors, where customer-driven product development is central. The method lets you design quality in from the start and lead House of Quality workshops, which supports roles from quality and design engineering to product management.

Who should attend this QFD course?

The course suits product designers, design and quality engineers, product managers, marketing and R&D professionals, NPD project managers, and Six Sigma Green and Black Belt practitioners. Anyone who needs to translate customer requirements into design or service specifications will benefit.

Do I need prior experience to learn QFD?

No. The course has no prerequisites and introduces QFD and the House of Quality from first principles. Familiarity with product development or quality management is helpful but not required, so beginners and experienced professionals can both take part.

Is QFD useful for both products and services?

Yes. While QFD began in manufacturing, the House of Quality applies wherever customer requirements must become design or delivery specifications. The course covers applications in services such as healthcare and financial services, as well as software and manufacturing.

Pricing

How much does the QFD training cost in Brazil?

Pricing varies by delivery format (live virtual, classroom or corporate on-site) and group size, so the fee is available on request. Contact a learning advisor for current pricing and to find the option that fits you or your team.

What is included in the QFD course fee?

The fee typically includes instructor-led training across all six QFD modules, structured courseware, hands-on House of Quality exercises, templates and case studies, learner support, and a course completion certificate from Invensis Learning. Request a quote for full inclusions.

Do you offer corporate or group pricing?

Yes. We offer corporate group training with customised schedules and volume-based pricing for product development, quality and engineering teams. Ask about corporate or group pricing for a tailored quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment option that suits your enrolment.

Is there a discount for enrolling a team?

Group and corporate rates are available when you train several people together, and on-site delivery can be more cost-effective for larger teams. Contact us with your team size for a group quote.

Assessment

Is there an exam for the QFD course?

No. This is a non-certification skills course with no examination. Learning is reinforced through hands-on House of Quality construction exercises, case studies and team discussion during the one-day programme.

Do I receive a certificate after the QFD training?

You receive a course completion certificate from Invensis Learning once you complete the programme. This recognises your participation and the practical QFD skills you have built; it is a completion record rather than a formal certification credential.

How is learning assessed during the course?

There is no formal assessment. Instead, you build and interpret your own House of Quality through practical exercises and team activities, applying the method to realistic product and service scenarios as you learn.

How long is the QFD training?

The course is delivered as a one-day, eight-hour programme covering all six QFD modules, from the Voice of the Customer and the House of Quality through to four-phase cascading and QFD in Six Sigma and services, with hands-on exercises throughout.

Does the course support Design for Six Sigma work?

Yes. QFD is a core tool in the Design for Six Sigma Measure phase and the DMAIC Define phase. The course shows how to use the House of Quality to translate the Voice of the Customer into CTQs and engineering requirements within these projects.

Course Content

What topics does the QFD training cover?

The training covers QFD principles and origins, the Voice of the Customer and Kano model, building and interpreting the House of Quality, resolving design trade-offs with the correlation roof, four-phase QFD cascading, and QFD in Design for Six Sigma, DMAIC and service design.

Will I build a House of Quality during the course?

Yes. You construct a complete House of Quality step by step, from customer requirements and engineering characteristics through the relationship matrix, competitive benchmarking, the correlation roof and engineering targets, using realistic scenarios.

Does the course cover the four phases of QFD?

Yes. You learn to cascade QFD through Product Planning, Parts Deployment, Process Planning and Production Planning, so that customer requirements drive decisions all the way from design to production controls.

What learning materials are provided?

You receive structured courseware, House of Quality templates, worked examples and case studies, and hands-on exercises. These materials help you apply QFD to your own products and services after the training.

Is the Kano model included in the course?

Yes. The course covers the Kano model as part of the Voice of the Customer module, showing how to classify must-be, performance and delighter requirements and use that insight to prioritise design investment within the House of Quality.

Enrollment

How do I enrol in the QFD course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete the booking, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

What delivery formats are available?

The course is available online (live virtual), in classroom sessions, and as corporate on-site training for teams. You can pick the format that best fits your schedule and learning preference.

When are the next QFD sessions in Brazil?

New sessions are scheduled regularly across live virtual and classroom formats. See upcoming schedules or speak with a learning advisor to find a date that works for you or your team.

Can this be delivered on-site for my team?

Yes. Corporate on-site delivery is available and is especially effective, as your team can build a House of Quality for one of your own real products during the exercises, creating immediate organisational value. Request corporate training to arrange it.

What is the refund or reschedule policy?

Refunds, cancellations and reschedules are handled per our published policy, and selected plans allow you to move to another batch. Reach out to our team for the details that apply to your enrolment.