Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Does Lean IT Foundation Training Teach You?UntitledSkills You Can Use from Day One

    The Lean IT Foundation Training in Senegal is a practical, instructor-led course that teaches you how to apply Lean principles, thinking and tools to IT services and operations. Delivered over 16 hours across 8 focused modules, it shows professionals how to eliminate waste, improve flow and deliver measurable value to customers. Rooted in the Toyota Production System and the five Lean principles of customer value, value stream, flow, pull and perfection, the course covers muda, mura and muri, the Deming circle (PDCA), Value Stream Mapping, Kaizen and the Shingo model. The courseware is accredited by EXIN, so you learn a recognised, structured approach to Lean IT. Whether you work in IT service management, operations, development, testing or process improvement, you leave able to spot waste, run continuous improvement and connect everyday IT work to what customers value. On completing the course you receive a participation certificate from Invensis Learning.

    What Does Lean IT Foundation Training Teach You?Skills You Can Use from Day One

    The Lean IT Foundation Training in Senegal is a practical, instructor-led course that teaches you how to apply Lean principles, thinking and tools to IT services and operations. Delivered over 16 hours across 8 focused modules, it shows professionals how to eliminate waste, improve flow and deliver measurable value to customers.

    Rooted in the Toyota Production System and the five Lean principles of customer value, value stream, flow, pull and perfection, the course covers muda, mura and muri, the Deming circle (PDCA), Value Stream Mapping, Kaizen and the Shingo model. The courseware is accredited by EXIN, so you learn a recognised, structured approach to Lean IT.

    Whether you work in IT service management, operations, development, testing or process improvement, you leave able to spot waste, run continuous improvement and connect everyday IT work to what customers value. On completing the course you receive a participation certificate from Invensis Learning.

    Certification Badge

    Key Highlightsof the Lean IT Training Course

    End-to-End Skill Development

    • Learn how Lean principles derived from the Toyota Production System apply directly to IT service delivery, software development, and operations contexts in the Senegal
    • Develop a working understanding of the five core Lean principles and how they translate into structured process improvement activities within technology teams
    • Build skills in waste identification using the muda, mura, and muri framework and apply them to real IT workflows and delivery pipelines
    • Gain the practical ability to lead and participate in Lean IT Foundation improvement initiatives from day one of returning to your organization

    Structured Courseware and Learning Resources

    • Access a clearly organized eight-module curriculum that moves logically from Lean foundations through customer focus, process improvement, operational performance, organization, behavior, leadership, and Kaizen
    • Receive course materials that include value stream mapping guides, SIPOC templates, 5S checklists, Kanban setup guides, and KPI tracking frameworks
    • Review real-world case studies drawn from Lean IT Foundation implementations across technology, financial services, healthcare, and public sector organizations operating in the Senegal
    • Engage with structured activities and reflection exercises designed to reinforce each module and connect learning directly to your professional context through a practical Lean IT Foundation bootcamp

    Instructor-Led, Practical Learning Experience

    • Learn from experienced Lean IT Foundation practitioners who have applied these principles across IT organizations, service delivery functions, and technology-driven business environments
    • Participate in facilitated discussions that connect the Shingo model, DMAIC, and Kaizen mindset to practical IT improvement scenarios
    • Work through exercises involving value stream mapping, Voice of Customer analysis, and process cycle efficiency that reflect real workplace challenges
    • Ask questions in real time and receive guidance tailored to the IT roles and organizational contexts represented by participants through Lean IT Foundation coaching

    Flexible Learning Support in Senegal

    • Access training in live online instructor-led or self-paced format depending on your schedule, preferred learning style, and professional context
    • Benefit from post-training access to course recordings, reference materials, and supplementary resources for continued workplace application
    • Receive support from Invensis Learning training coordinators who assist with scheduling, materials, and enrolment queries specific to learners across the Senegal
    • Engage with a community of IT professionals completing the same program, creating opportunities for networking and shared learning

    Learn the Core Concepts Covered in the Course

    • Explore the Lean IT Foundation definition, the origins of the Toyota Production System, and the five Lean principles as the foundation of the entire program
    • Understand the Voice of the Customer and Critical-to-Quality concepts and how they link customer needs to measurable process characteristics
    • Study Value Stream Mapping, SIPOC, Heijunka, and 5S as structured frameworks for visualizing, analyzing, and improving IT processes through our Online Lean IT Foundation course
    • Examine the Shingo model principles and the Kaizen approach, including DMAIC, Kaikaku, and Kakushin, as tools for sustaining continuous improvement

    Practice, Assessment, and Completion Support

    • Apply learning through practical exercises that replicate waste identification, process mapping, and improvement planning in IT environments
    • Complete module-level knowledge checks that reinforce understanding and help identify areas for further review before progressing
    • Receive a Certificate of Completion from Invensis Learning upon successfully finishing the full two-day training program
    • Access a post-course summary of key Lean IT Foundation concepts to support ongoing reference and application in your IT workplace

    Career and Workplace Application

    • Position yourself for roles requiring Lean and process improvement expertise, including IT Service Manager, Process Analyst, DevOps Lead, IT Operations Manager, and Lean Coach positions across the Senegal
    • Apply Lean IT Foundation practices immediately within your current team or service delivery function, regardless of technology stack or organizational structure
    • Understand how Lean thinking connects to broader operational excellence and Agile transformation initiatives, preparing you for more complex improvement programs
    • Benefit from strong market demand, with IT organizations applying Lean practices reporting 30 to 40 percent reduction in service delivery time and measurable improvements in customer satisfaction scores

    EXIN-Accredited Training Provider

    • Invensis Learning is an Accredited Training Provider of EXIN, making it a trusted Lean IT Foundation training company
    • EXIN owns and governs the Lean IT Foundation framework, and all course content delivered by Invensis Learning is fully aligned with the EXIN-defined syllabus and learning objectives
    • EXIN accreditation ensures the training meets internationally recognised quality standards and reflects the body of knowledge used by Lean IT professionals worldwide
    • Courseware, instructor qualifications, and delivery practices are held to the standard expected of an EXIN Accredited Training Provider
    • Learners can be confident that the Lean IT Foundation training completed through Invensis Learning is consistent with the body of knowledge recognised by IT organisations and service delivery teams globally

    Lean IT Foundation Training Eligibility in the SenegalWho Can Enroll?

    • There are no formal prerequisites for enrolling in the Lean IT Foundation training program

    • Open to IT professionals, project managers, team leaders, and process practitioners at all experience levels

    • No prior Lean, Six Sigma, or formal process improvement training is required to participate

    • Basic familiarity with IT service delivery or technology operations is helpful but is not a mandatory requirement

    • Professionals new to Lean thinking as well as those with informal exposure to Lean concepts will benefit from this program

    The Practical Payoff of Learning Lean ITReal Gains for Individuals and Organisations

    For Individuals

    For Individuals

    Lean IT Foundation Training helps IT and service professionals turn Lean theory into everyday practice. Over 16 hours you learn to remove waste, improve flow and deliver more value to customers, using tools you can apply the very next day. Whether you work in service management, operations, development, testing or process improvement, the course builds practical skills that make your team faster, leaner and more customer focused.

    If you want to stand out as someone who improves how IT works, not just how it runs, Lean IT is a clear step forward. You gain a structured, recognised approach to continuous improvement that travels across roles, sectors and organisations in Senegal and beyond.

    • Spot and eliminate waste (muda) across IT processes and service delivery
    • Apply the five Lean principles to improve flow and cut delays
    • Use Value Stream Mapping, 5S and Kanban to make work visible and efficient
    • Run structured continuous improvement with Kaizen and the DMAIC approach
    • Put the customer first using Voice of the Customer and Critical to Quality
    • Strengthen your problem-solving and process-improvement credibility at work
    • Add an in-demand, transferable skill valued across IT and service sectors
    • Earn a participation certificate from Invensis Learning on completion
    For Organizations

    For Organizations

    Lean IT group training helps organisations in Senegal build continuous-improvement capability across their IT and service teams. Delivered onsite or live virtual, it gives teams a common set of Lean tools and a shared way of working. For organisations under pressure to do more with less, Lean IT reduces waste, improves service quality and connects IT delivery to what customers value.

    If your teams struggle with slow processes, rework or unclear priorities, Lean IT training creates a shared improvement mindset. Teams learn to map value streams, cut waste and sustain improvement, so gains stick rather than fade.

    • Builds a shared Lean IT language across service, operations and delivery teams
    • Reduces waste, rework and delays in IT service delivery
    • Improves flow, cycle time and process efficiency across the organisation
    • Embeds a culture of continuous improvement and Kaizen
    • Aligns IT work to customer value and business priorities
    • Standardises process-improvement practice across teams and sites
    • Available as customised corporate training, onsite or live virtual
    • Strengthens in-house capability with EXIN-accredited courseware

    How Lean IT Skills Boost Careers in SenegalRoles, Demand and Pay

    Lean IT skills are increasingly valued across Senegal as telecoms, banks, BPO providers and public bodies modernise their IT services. With the New Deal Technologique driving digital public services, a sovereign cloud and a fast-growing start-up scene, organisations need professionals who can cut waste and improve service delivery, and Lean IT training builds those capabilities. Demand spans IT service management, operations and process-improvement roles, and here is what the market is showing right now.

    FCFA 233K

    Average IT sector pay, Senegal

    per month gross, Paylab 2026

    7-11%

    Annual IT salary growth

    led by tech and finance, 2026

    FCFA 81bn

    2026 digital ministry budget

    about 60% for investment, Ecofin 2026

    150,000

    Digital jobs targeted by 2034

    direct roles, New Deal Technologique

    SECTORS HIRING

    • —Telecoms and Internet Service Providers
    • —Banking, Financial Services and Insurance
    • —IT Services, BPO and Contact Centres
    • —Public Sector and e-Government
    • —Tech Start-ups and the Digital Economy
    • —Energy, Mining and Utilities

    DEMAND DRIVERS

    • —New Deal Technologique scaling digital public services
    • —About 60% of the 2026 digital ministry budget going to investment
    • —Sovereign cloud and digital-identity rollouts raising IT demand
    • —Digital economy targeted at 15% of GDP by 2034
    • —Growing BPO and shared-services base needing lean processes
    • —IT salaries rising 7 to 11% a year, led by tech and finance

    Sources: Paylab, MaxisHR, Glassdoor (Senegal) 2026; Presidence.sn, Ecofin Agency, TechAfrica News (New Deal Technologique, 2025-2026).

    Why Senegal's IT Sector Needs Lean Skills Now

    Fast Digital Expansion, Strained Processes

    The New Deal Technologique is scaling digital public services and connectivity fast, stretching IT teams that lack lean, waste-free processes to keep pace.

    Lean IT builds flow and waste-elimination skills

    Waste in IT Service Delivery

    Many organisations run IT with rework, delays and manual steps. Lean IT tools like Value Stream Mapping expose that waste so teams can remove it.

    Lean IT builds Value Stream Mapping skills

    Scaling BPO and Contact-Centre Operations

    Senegal's growing outsourcing base competes on efficiency, where Lean flow and process discipline directly protect service levels and margins.

    Lean IT builds process-efficiency skills

    Continuous-Improvement Skills Gap

    IT talent is growing quickly, but few professionals hold structured continuous-improvement skills, making Lean-capable staff genuinely scarce and valued.

    Lean IT makes improvement-capable staff stand out

    Pressure to Do More with Less

    Tight budgets across public and private IT push teams to optimise processes and cut cost without losing service quality, exactly what Lean IT enables.

    Lean IT builds process-optimisation skills

    Rising Customer-Service Expectations

    Users expect faster, more reliable digital services, so teams need Voice of the Customer and Critical to Quality skills to align IT to what customers value.

    Lean IT builds customer-value skills

    Sources: Presidence.sn, Ecofin Agency, TechAfrica News (New Deal Technologique 2025-2026); ITC, Paylab (Senegal IT market 2026).

    Lean IT is a practical, in-demand skill for modern IT teams. Join professionals in Senegal who cut waste, improve flow and deliver more value to customers. Start building your Lean IT skills today.

    Your Senegal Lean IT Transformation

    From Running IT to Improving It

    The Shift Lean IT Skills Deliver

    Senegal's IT and digital sector is expanding quickly, and employers increasingly separate professionals who simply keep systems running from those who actively improve them. Here is which side of that line Lean IT skills put you on.

    Today

    Seen as an operator who keeps IT services running

    After Lean IT

    Recognised as someone who improves how IT works, not just runs it

    Today

    Limited to your current role and team

    After Lean IT

    Skills that transfer across IT service, operations and process roles

    Today

    Improvement ideas stall without tools or a framework

    After Lean IT

    A proven Lean toolkit to lead change and make gains stick

    You Build Lean IT Skills

    Before

    You react to IT issues as they arise, firefighting daily

    Now you have

    A structured way to find root causes and prevent waste

    Before

    Improvement depends on individual effort, not a method

    Now you have

    A repeatable Kaizen and DMAIC approach to continuous improvement

    Before

    Processes are unclear and full of hidden delays

    Now you have

    Value Stream Maps that expose waste and speed up delivery

    Before

    IT work feels disconnected from what customers want

    Now you have

    VoC and CTQ skills that tie IT delivery to customer value

    "The gap between running IT and improving it is a set of practical Lean skills, and the organisations that matter already know it."

    Join thousands of professionals who trained with Invensis Learning and made the shift.

    Sources: Paylab, MaxisHR (Senegal) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the Senegal.

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Teaches you to recognize the three types of waste hiding in your own team's daily workflow.

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    The Lean IT Skills You Will Build and ApplyA Practical Lean IT Toolkit

    In this course you learn to apply Lean principles and tools to real IT work: identifying waste, mapping value streams, improving flow and running continuous improvement. By the end you can lead practical Lean IT improvements in your own team.

    Applying the Five Lean Principles

    Use customer value, value stream, flow, pull and perfection to analyse and improve IT services, and classify work as value-add, necessary non-value-add or waste.

    Eliminating Waste, Variability and Overburden

    Identify and reduce muda, mura and muri across IT processes so service delivery becomes faster, smoother and more predictable.

    Value Stream Mapping and Process Metrics

    Map end-to-end IT processes with SIPOC and Value Stream Mapping, then use process cycle efficiency and key performance indicators to target improvement.

    Putting the Customer First

    Capture the Voice of the Customer, translate it into Critical to Quality requirements, and align IT delivery to what customers actually value.

    Visual Management with Kanban and 5S

    Use Kanban boards, 5S and Heijunka to make work visible, level workload, and improve flow and organisation within IT teams.

    Continuous Improvement with Kaizen and DMAIC

    Apply the Deming circle (PDCA), Kaizen and the DMAIC model, guided by the Shingo model and Lean leadership, to sustain continuous improvement.

    Who Should TakeLean IT Training in Senegal?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 945

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

    Untitled

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 945

    Please Note:Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in SenegalHands-On, Trainer-Led Sessions

    Invensis Learning delivers practical Lean IT Foundation Training for professionals and teams across Senegal who want to apply Lean thinking to IT. Our programmes combine EXIN-accredited courseware, experienced Lean trainers, flexible delivery and hands-on, case-based learning. Whether you join as an individual or arrange training for your team, you get a structured, supported experience focused on real-world application, so you can put Lean IT to work from day one. Invensis Learning is a Lean IT training company in Senegal, an ISO 9001 and ISO 27001 organisation trusted by learners in over 100 countries.

    • EXIN-accredited Lean IT courseware developed by subject matter experts
    • Experienced trainers with real Lean and IT delivery expertise
    • Flexible delivery: live virtual instructor-led or corporate onsite training
    • Practical, case-based learning across 8 modules and 16 hours
    • 50+ chapter-end quizzes and practice-based learning support
    • Flexi Pass: pay once and attend the training twice within two months
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 quality and information-security standards

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in SenegalAll our classroom training is now available online at your convenience

    Lean IT in Senegal

    Radisson Blu Hotel Dakar Sea Plaza, Senegal

    Lean IT in Senegal

    King Fahd Palace Hôtel, Route de King Fahd, Arrondissement des Almadies, Dakar, Région de Dakar, 18524, Sénégal

    corporate banner

    Corporate Lean IT TrainingOnsite or Virtual in Senegal

    Untitled

    • Customised Lean IT training for small, medium and large teams
    • Flexible delivery through onsite, live virtual or blended formats
    • Schedules aligned to your team's availability and workload
    • Role-based, industry-relevant examples for real workplace application
    • EXIN-accredited courseware and experienced Lean trainers
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for teams across Senegal and global sites

    Trusted by Leading Organisations

    SonatelSociete Generale SenegalEcobankCBAOSenelecWave

    What Our Learners Say

    Untitled

    A Toolkit I Could Use Straight Away

    "The course gave me a practical toolkit I could use immediately. Value Stream Mapping alone helped my team cut days out of a service request process, and the trainer kept every session grounded in real IT situations."

    Ousmane Ndiaye

    IT Service Manager

    Untitled

    0/0

    Learned to Link IT to Customer Value

    "I finally understand how to translate what customers want into measurable IT improvements. The Voice of the Customer and CTQ sessions were the most useful part for me, and I now use them in every project."

    Fatou Sarr

    IT Business Analyst

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    Practical and Beginner Friendly

    "Clear, hands-on and rooted in real IT situations. The Kaizen and 5S tools changed how our team runs daily operations, and the pace suited someone new to Lean like me."

    Mamadou Ba

    IT Operations Lead

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    A Shared Lean Language That Stuck

    "We trained a full IT operations team and the shared Lean language really stuck. Rework dropped and hand-offs between teams got noticeably smoother within a few weeks of the training."

    Aminata Diop

    Learning and Development Manager, Telecoms

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    Tailored Onsite Training That Delivered

    "The onsite Lean IT training was tailored to our processes. Our people now spot waste on their own and run improvements without waiting to be told, which has lifted our service quality."

    Cheikh Fall

    Head of IT Service Delivery, Banking

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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT Foundation Training is a practical course that teaches you to apply Lean principles, thinking and tools to IT services and operations. It suits IT professionals, service and operations managers, developers, testers, analysts and process practitioners who want to reduce waste and improve service delivery.

    General

    What is Lean IT Foundation Training and who is it for?

    Lean IT Foundation Training is a practical course that teaches you to apply Lean principles, thinking and tools to IT services and operations. It suits IT professionals, service and operations managers, developers, testers, analysts and process practitioners who want to reduce waste and improve service delivery.

    Is Lean IT worth it for professionals in Senegal?

    Yes. As Senegal's telecoms, banking, BPO and public-sector organisations modernise IT under the New Deal Technologique, professionals who can cut waste and improve IT services are in demand. Lean IT gives you transferable, practical skills that apply across roles and sectors.

    Do I need any prior experience or prerequisites?

    No. There are no prerequisites for Lean IT Foundation Training. A basic understanding of IT services and familiarity with Lean concepts helps, but the course is beginner friendly and introduces every concept from the ground up.

    Which framework is the course based on?

    The course applies Lean principles rooted in the Toyota Production System, covering the five Lean principles, PDCA, Value Stream Mapping, Kaizen and the Shingo model. The Lean IT Foundation courseware is accredited by EXIN, so you learn a recognised, structured approach.

    What certificate will I receive?

    On completing the course you receive a participation certificate from Invensis Learning recognising your learning achievement. The Lean IT Foundation courseware itself is accredited by EXIN, giving you a structured, widely recognised grounding in Lean IT.

    Pricing

    How much does Lean IT Foundation Training cost in Senegal?

    Fees vary by delivery format, such as live virtual instructor-led or corporate onsite training, and by group size, so pricing is available on request. Contact a learning advisor for a quote tailored to you or your team.

    What is included in the course fee?

    Your fee typically includes EXIN-accredited Lean IT courseware, a study guide from subject matter experts, 50+ chapter-end quizzes, practice-based learning support, learner support and a participation certificate from Invensis Learning.

    Do you offer group or corporate pricing?

    Yes. We offer customised corporate training with volume-based pricing for teams and departments, delivered onsite or live virtual. Request a quote for group Lean IT training for your organisation.

    Is there a retake option if I want to attend again?

    Yes. With the Flexi Pass (Pay Once, Attend Twice) you can retake the training within two months at no extra charge, so you can reinforce your learning. Ask a learning advisor for details.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment option that suits you or your team.

    Assessment And Certification

    Is there an exam for Lean IT Foundation Training?

    No. This training is delivered as a skills course with no examination. You learn through instruction, practical exercises, case studies and chapter-end quizzes, and receive a participation certificate from Invensis Learning on completion.

    How is my learning reinforced during the course?

    Learning is reinforced through 50+ chapter-end quizzes, practical exercises and industry-driven case studies rather than a formal exam. These help you check your understanding and apply Lean IT tools with confidence.

    What will I be able to do after the training?

    You will be able to identify and eliminate waste, map value streams, apply Kaizen and DMAIC, and align IT delivery to customer value. In short, you can lead practical Lean improvements in your own IT team.

    Who accredits the Lean IT courseware?

    The Lean IT Foundation courseware is accredited by EXIN, an internationally recognised examination and accreditation body for IT and digital skills. This means you learn a structured, recognised approach to applying Lean in IT.

    Does this training carry a professional credential?

    This is a skills-focused course, so you receive a participation certificate from Invensis Learning rather than a professional credential. It builds practical, transferable Lean IT capability you can apply straight away.

    Course Content

    What topics are covered in Lean IT Foundation Training?

    The course covers eight modules: introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership, and Lean IT Kaizen.

    Which Lean tools and concepts will I learn?

    You learn the five Lean principles, muda, mura and muri, the Deming circle (PDCA), Voice of the Customer and CTQ, SIPOC, Value Stream Mapping, 5S, Heijunka, Kanban, the Shingo model, Kaizen and the DMAIC model.

    How long is the course and how is it delivered?

    The course runs for 16 hours, usually across two days, and is delivered as online (live virtual) instructor-led training or corporate onsite training. It combines instruction, practical exercises and industry-driven case studies.

    Is the course suitable for beginners?

    Yes. Lean IT Foundation Training is beginner friendly and needs no prior certification. It introduces Lean concepts clearly and shows how to apply them in real IT environments, so newcomers and experienced professionals both benefit.

    What learning materials are provided?

    You receive EXIN-accredited Lean IT courseware, a study guide created by subject matter experts, 50+ chapter-end quizzes and practice-based learning support to help you apply the concepts at work.

    Enrollment

    How do I enrol in Lean IT Foundation Training in Senegal?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    The training is available as online (live virtual) instructor-led sessions and as corporate onsite training for teams. Choose the format that best fits your schedule and learning preference.

    Can the course be delivered onsite for my team?

    Yes. Lean IT can be delivered as a customised corporate programme, onsite or live virtual, tailored to your organisation's processes. Request a quote for group training for your team.

    How soon can I start?

    New live virtual batches run regularly, and corporate sessions are scheduled to suit your team. Contact a learning advisor to see upcoming dates and secure your place.

    Can I reschedule my training to another batch?

    Yes. Flexi options let you reschedule to another batch, and the Flexi Pass lets you attend the training twice within two months. Contact support to arrange this.