Quality Function Deployment in South Korea

Design to Customer Needs

Master the House of Quality and the Voice of the Customer with instructor-led Quality Function Deployment training built for South Korea's product, quality and R&D teams. Learn to translate what customers want into precise engineering targets across Korea's automotive, electronics and semiconductor sectors, in flexible live online and onsite formats.

Flexible

Duration

Live

Mode

Hours

17K+ already enrolled

4.1 (970+ Reviews)

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Want to Train Your Team?

Master QFD and Lead Customer-Driven Design in South Korea

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USD 425

What Is Quality Function Deployment and Why It MattersYour Guide to the House of Quality

Quality Function Deployment (QFD) is a structured, customer-driven methodology that translates the Voice of the Customer into specific engineering and process characteristics at every stage of product and service development. This one-day Quality Function Deployment training gives professionals across South Korea a practical command of QFD and its central tool, the House of Quality matrix.

Developed in Japan by Yoji Akao and Shigeru Mizuno and first applied at the Kobe Shipyard in 1972, QFD is now standard practice in automotive (APQP), electronics, semiconductors and service design. You learn to capture customer requirements, translate them into measurable engineering targets, resolve design trade-offs using the correlation roof, and cascade the analysis through the four QFD phases: product planning, parts deployment, process planning and production planning.

For product designers, quality engineers and R&D professionals in Korea's manufacturing heartland, QFD is a skill that turns customer insight into confident design decisions. Start building customer-driven design capability with Invensis Learning.

Key Highlightsof the Quality Function Deployment Training Course

End-to-End Skill Development

Structured Quality Function Deployment training in the South Korea designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

Structured Courseware and Learning Resources

Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

Flexible Learning Support in South Korea

Flexible training formats available for individual learners and corporate teams in the South Korea
Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
Additional revision, refresher, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the South Korea
Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

Practice, Assessment, and Completion Support

Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
Earn a course completion certificate after successfully meeting the training requirements

Career and Workplace Application

Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the South Korea
Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across South Korea industries
Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

Quality Function Deployment Training Eligibility in the South KoreaWho Can Enroll?

No prior QFD experience is required to enroll; the course is open to all working professionals in the South Korea
Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory
Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training
Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly
Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the South Korea will benefit from this program

Why Quality Function Deployment Skills Are Worth BuildingPractical Value for Product and Quality Teams

For Individuals

Quality Function Deployment training helps product designers, quality engineers, R&D professionals and Six Sigma practitioners translate customer needs into design specifications that hold up in the market. The one-day programme suits anyone in Korea who wants to move from intuition-based design to structured, customer-driven decisions. Whether you work in automotive, electronics, semiconductors or service design, you leave able to build a House of Quality, set engineering targets and resolve trade-offs on your own products.

If you want a practical, hands-on skill you can apply the very next day, QFD is a clear step forward. You gain the House of Quality toolkit, the four-phase QFD cascade, and the confidence to lead customer-driven design in your organisation.

Turn customer requirements into measurable engineering targets with confidence
Build and interpret a complete House of Quality matrix on your own projects
Reduce costly late design changes by catching conflicts early
Apply the Kano model and affinity diagrams to structure the Voice of the Customer
Strengthen your role in DFSS, DMAIC and new product development teams
Gain a transferable, cross-industry design skill valued by Korean manufacturers
Facilitate cross-functional VOC and design workshops that align teams
Connect delivery work to what customers actually need and value

For Organizations

Quality Function Deployment group training helps Korean organisations connect customer insight to engineering decisions. The programme can be delivered for product development, quality and R&D teams who need a common approach to translating requirements into design. For manufacturers under pressure to protect margins and win on quality, QFD provides a scalable, practical way to reduce rework and align design to customer priorities.

If your teams lose customer intent in the handoff to engineering, corporate QFD training creates a shared House of Quality method. Cross-functional groups gain a consistent approach to prioritisation, trade-off resolution and design target setting.

Design quality in from the start rather than inspecting defects out later
Create a shared, traceable link from customer requirement to production control
Cut design iterations and shorten time to market across product programmes
Standardise VOC translation across engineering, quality and marketing
Build cross-functional teams that speak one language on design priorities
Strengthen APQP and DFSS practice across your supply chain
Deliver a customised session on one of your own real products or services
Raise right-first-time quality on exports competing in global markets

Where QFD Skills Lead Careers in South KoreaRoles, Sectors and Demand

Quality Function Deployment is increasingly valued across South Korea's manufacturing economy, where automotive, electronics, semiconductor and heavy-industry employers compete on design quality and export reliability. As Korea invests heavily in chips, EV components and batteries, professionals who can translate customer requirements into engineering targets are in demand across product design, quality and R&D roles. Here is what the local market is telling us right now.

₩72M

Average quality manager pay, South Korea

per year, SalaryExpert 2026

₩85M

Average R&D engineer pay, South Korea

per year, ERI 2026

₩340tn

Semiconductor investment roadmap

through 2026, Korean govt

₩6.0M

Manufacturing monthly wage

Q1 2026, Trading Economics

SECTORS HIRING

—Automotive, EV and Mobility Components
—Electronics and Semiconductors
—Shipbuilding and Heavy Industry
—Batteries and Advanced Chemicals
—Medical Devices and Healthcare
—Consumer Goods and Home Appliances

GROWTH TRENDS

—KRW 340 trillion semiconductor roadmap raising design quality demand
—EV and ADAS shift multiplying automotive requirement complexity
—DFSS and Six Sigma adoption across large manufacturing groups
—Export competition rewarding right-first-time product design
—Battery mega-clusters at Yongin and Pyeongtaek scaling new product work
—Voice of the Customer design prized in global consumer electronics

Sources: SalaryExpert, ERI, Glassdoor, worldsalaries, Trading Economics (South Korea) 2026; InvestKOREA and Korean government semiconductor roadmap 2026.

Designation

Quality Function Deployment Professionals in South Korea : Salary Insights and Trends

Hiring Companies in South Korea

₩31000K

Min

₩48000K

Average

₩62000K

Max

SalaryExpert · Glassdoor (South Korea) 2026

Hyundai MobisLG ElectronicsHanwha

Source: Hyundai Mobis · LG Electronics · Hanwha

Why QFD Skills Are in Demand Across Korean Industry

Export-Grade Quality Pressure

Korean manufacturers compete globally on quality and reliability. QFD helps teams design defects out before production by linking every requirement to a measurable engineering target.

QFD builds customer-driven design skills

EV and ADAS Complexity

The shift to electric vehicles and driver-assistance systems multiplies customer, safety and regulatory requirements that QFD organises into clear, traceable engineering characteristics.

QFD structures complex requirements

Semiconductor Design Precision

Korea's large fab expansion demands tight traceability from customer need to process parameter. The four-phase QFD cascade provides exactly that audit trail.

QFD builds requirement traceability

Costly Late Design Changes

Late rework erodes margins in high-volume manufacturing. The House of Quality correlation roof surfaces design conflicts before they reach expensive prototype and tooling stages.

QFD catches conflicts early

Voice-To-Engineering Gap

Customer intent is often lost between marketing and engineering. QFD makes the Voice of the Customer visible and traceable through every design decision.

QFD closes the handoff gap

DFSS and Six Sigma Integration

Quality programmes across Korean industry need QFD as the structured tool that translates VOC into CTQs in the DMADV Measure phase and the DMAIC Define phase.

QFD is the core VOC-to-CTQ tool

Sources: InvestKOREA, SEMI, Korean government semiconductor roadmap; SalaryExpert and Trading Economics (South Korea) 2026.

Quality Function Deployment is more than a tool. It is how customer-driven teams design quality in from the start. Join professionals in South Korea who turn the Voice of the Customer into engineering targets. Start your QFD journey today.

Your South Korea Skills Transformation

Where You Stand Today,

And What QFD Skills Change

South Korea's manufacturers compete on design quality, and employers increasingly value people who can turn customer requirements into engineering decisions. Here is the shift QFD skills make, and why it is worth it.

Today

Unsure how to capture and structure the true Voice of the Customer

After QFD

Confident leading VOC workshops and House of Quality sessions on real products

Today

Unsure how to capture and structure the true Voice of the Customer

Today

Design conflicts discovered late, through costly prototype testing

After QFD

Able to resolve design trade-offs early using the correlation roof

Today

Design conflicts discovered late, through costly prototype testing

Today

No traceable line from customer requirement to process control

After QFD

Fluent in cascading requirements through all four QFD phases to production

Today

No traceable line from customer requirement to process control

You master the House of Quality

Before

Design decisions based on intuition and assumption rather than customer evidence

Now you have

A structured, customer-driven method for translating requirements into design

Before

Design decisions based on intuition and assumption rather than customer evidence

Before

No clear way to link what customers want to how the product is engineered

Now you have

The ability to build and interpret a full House of Quality matrix

Before

No clear way to link what customers want to how the product is engineered

Before

Customer intent lost in the handoff between functions

Now you have

A shared language that aligns marketing, engineering and quality teams

Before

Customer intent lost in the handoff between functions

Before

A quality toolkit limited to fixing problems after they appear

Now you have

A transferable skill valued across Korea's automotive, electronics and R&D sectors

Before

A quality toolkit limited to fixing problems after they appear

"The best products are not the ones engineers can build, but the ones customers actually need. QFD is how you close that gap on purpose."

Join the professionals who train with Invensis Learning and design quality in from the start.

Sources: SalaryExpert, ERI, worldsalaries (South Korea) 2026.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Module 2: Pre-Planning a QFD Project

Defining project scope, objectives, and completion criteria for a QFD initiative
Assembling the cross-functional QFD team and assigning roles and responsibilities
Gathering Voice of the Market data and establishing documentation requirements

Module 3: Voice of the Customer

Understanding the three quality levels from the Kano Model: basic, performance, and excitement
Methods for collecting customer information including interviews, surveys, and observation
Translating raw customer input into structured, actionable customer requirement statements

Module 4: Needs vs. Features

Distinguishing between what customers need and how products or processes can deliver those needs
Understanding abstraction levels and how to move from customer language to technical descriptors
Translating customer needs into measurable performance characteristics for the QFD matrix

Module 5: Calculating a QFD Matrix

Understanding the whats versus hows framework and its role in QFD matrix structure
Building the relationship matrix and applying weighting scales to prioritize design requirements
Completing Phase I QFD calculations to generate a ranked set of technical design targets

Module 6: Rooms in the House of Quality

Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
Building each room of the House of Quality step by step and understanding its role
Evaluating and interpreting completed House of Quality matrices for design decision-making

Module 7: Beyond the House of Quality

Applying the Phase II product design matrix to translate technical requirements into component characteristics
Building Phase III process design matrices and Phase IV production planning matrices
Connecting the four-phase QFD cascade to ensure design intent flows through to production

Module 8: Affinity Diagrams

Creating affinity diagrams to organise large volumes of customer requirements into logical groups
Facilitating team-based affinity sessions to build shared understanding of customer needs
Using affinity diagrams as input to the QFD matrix planning process

Module 9: Tree Diagrams

Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
Using tree diagrams to connect customer needs to measurable technical attributes
Integrating tree diagrams with the QFD matrix to improve requirement traceability

Module 10: Cause-and-Effect Diagrams

Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

Module 11: Flowcharts

Creating process flowcharts to document and visualize product development and quality workflows
Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
Integrating flowcharts with QFD planning to align process steps with customer requirements

Course Curriculumof the Quality Function Deployment Training

The online Quality Function Deployment training course curriculum in the South Korea is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

100% Secure and Safe download

Skills You Will Build in This QFD TrainingA Practical, Hands-On QFD Toolkit

This one-day Quality Function Deployment programme is hands-on. By the end, learners can capture the Voice of the Customer, build and interpret a House of Quality, set engineering targets and cascade QFD through all four phases on their own products and services.

Capture the Voice of the Customer

Collect, organise and prioritise customer requirements using interviews, surveys, affinity diagrams and the Kano model, so the design is grounded in what customers truly need.

Build the House of Quality

Construct the full House of Quality matrix step by step, from customer requirements and engineering characteristics through the relationship matrix, benchmarking and targets.

Set Measurable Engineering Targets

Translate customer WHATs into measurable engineering HOWs, score relationships, and calculate column importance to focus design effort on what drives satisfaction.

Resolve Design Trade-Offs

Use the correlation roof to identify design conflicts and hot spots early, so trade-offs are made deliberately rather than discovered in expensive late testing.

Cascade QFD Through Four Phases

Carry requirements through product planning, parts deployment, process planning and production planning to create a traceable line from customer need to quality control.

Apply QFD in DFSS, DMAIC and Services

Use QFD within Design for Six Sigma and DMAIC projects, and adapt the House of Quality to service, software and healthcare design contexts.

Who Should TakeQuality Function Deployment Training in South Korea?

R&D Personnel

Project Managers

Service Team Leaders

Design and Process Engineers

Manufacturing Engineers and Managers

Quality Personnel and Consultants

Marketing and Sales Professionals

Product Development Personnel

Who Can Take This Certification Training

Quality Function Deployment Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

Quality Function Deployment Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Quality Function Deployment Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

USD 425

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Quality Function Deployment Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Quality Function Deployment Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Quality Function Deployment Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis LearningFor Quality Function Deployment Training in South Korea

Invensis Learning delivers practical Quality Function Deployment training in South Korea for individual professionals and organisations that want to design quality in from the start. Our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted Quality Function Deployment training company in South Korea, provides a professional learning experience built around real-world application, hands-on House of Quality practice and measurable outcomes.

Experienced trainers with real-world quality and product development expertise
Flexible formats: live online, classroom and onsite corporate delivery
Hands-on House of Quality exercises built on realistic product scenarios
Structured, practical courseware focused on workplace application
Dedicated learner support before, during and after the training
Local delivery and support across South Korea and worldwide
ISO 9001:2015 and ISO 27001:2022 certified training operations
Trusted by professionals and organisations across many industries

12M+

Hours of Training Delivered

Flexible Learning Modes

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Quality Function Deployment Training Locations in South KoreaAll our classroom training is now available online at your convenience

Quality Function Deployment in South Korea

Oakwood Premier, Incheon KR, 165 Convensia-daero, Yeonsu-gu, Incheon, South Korea

Quality Function Deployment in South Korea

Four Seasons Hotel, Seoul 97 Saemunan-ro, Dangju-dong, Jongno District, Seoul, South Korea

Quality Function Deployment in South Korea

Oakwood Premier, Incheon KR, 165 Convensia-daero, Yeonsu-gu, Incheon, South Korea

Quality Function Deployment in South Korea

Four Seasons Hotel, Seoul 97 Saemunan-ro, Dangju-dong, Jongno District, Seoul, South Korea

Corporate QFD Training in South KoreaA Customer-Driven Culture

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Suitable for small, medium and large product and quality teams
Customised schedules aligned with your team's availability
Flexible delivery through onsite, live virtual or blended formats
Experienced trainers with quality and product development expertise
Sessions built on one of your own real products or services
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and support for group training programmes

What Our Learners Say

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The House of Quality Finally Clicked

"The training made the House of Quality finally click for me. I built a full matrix for one of our appliance projects during the exercises and used the same approach with my team the following week."

Jihoon Park

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Practical and Hands-On from Start to Finish

"Clear, practical and very hands-on. The Voice of the Customer and Kano model sections changed how I gather requirements. I now translate customer needs into engineering targets with far more structure."

Seoyeon Kim

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Finally Applied QFD the Right Way

"As an R&D professional I have read about QFD for years but never applied it properly. The four-phase cascade walkthrough was the highlight and I could see exactly how it fits our new product process."

Minjun Lee

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Great Onsite Session for Our Team

"We ran this as an onsite session for our product development group. The trainer used our own product for the exercises, so the team left with a real House of Quality and a shared method for design priorities."

Hyunwoo Jung

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Aligned Our Cross-Functional Teams

"A very effective way to align marketing, engineering and quality on one method. Our teams now speak the same language on customer requirements, and design trade-offs are discussed far earlier."

Eunji Choi

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4.6

Ratings

100K+

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Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

Quality Function Deployment (QFD) training is a one-day, practical programme on translating the Voice of the Customer into engineering and design specifications using the House of Quality. It suits product designers, design and quality engineers, product managers, R&D professionals and Six Sigma practitioners across South Korea.

General

What is Quality Function Deployment training and who is it for?

Is QFD training worth it for professionals in South Korea?

Yes. Korean manufacturers in automotive, electronics and semiconductors compete on design quality, so professionals who can turn customer requirements into engineering targets are valued in product design, quality and R&D roles. QFD is a practical, transferable skill you can apply immediately at work.

What is the House of Quality?

The House of Quality is the central QFD matrix. It links customer requirements (the WHATs) to measurable engineering characteristics (the HOWs), scores each relationship, uses a correlation roof to reveal design conflicts, benchmarks competitors and sets engineering targets, all anchored to customer priorities.

Do I need prior experience to take this course?

No. There are no formal prerequisites. The course introduces QFD and the House of Quality from first principles. Familiarity with product development or quality management is helpful but not required, so beginners and experienced practitioners can both benefit.

Where did QFD originate?

QFD was developed in Japan by Yoji Akao and Shigeru Mizuno and first formally applied at the Kobe Shipyard in 1972. It spread through automotive and manufacturing and is now used across electronics, semiconductors, healthcare, software and service design worldwide.

Pricing

How much does the QFD training cost in South Korea?

Pricing varies by delivery mode, group size and format, so the fee is available on request. Contact us for a quote tailored to individual enrolment or corporate group training. Ask a learning advisor about upcoming batches and options.

What is included in the course fee?

The fee typically covers instructor-led delivery of all six QFD modules, hands-on House of Quality exercises, course materials and templates, learner support, and a course completion record from Invensis Learning. Request a quote to confirm what is included in your chosen format.

Is QFD training a good investment for my team?

Yes. QFD reduces design iterations and late rework, which protects margins in high-volume manufacturing. Teams that translate customer needs into engineering targets ship better products faster. Request a quote to discuss group pricing and outcomes for your organisation.

Do you offer group or corporate pricing?

Yes. We offer corporate group training with customised schedules and volume-based pricing for product development, quality and R&D teams. Contact us for a tailored quote for your organisation in South Korea.

What payment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Assessment

Is there an exam for the QFD training?

No. This is a non-certification skills course with no exam. Learning is reinforced through hands-on House of Quality construction, case examples and team discussion during the one-day programme. Participants receive a course completion record from Invensis Learning.

Do I receive a certificate after completing the training?

Participants receive a course completion record from Invensis Learning. There is no external awarding body or formal credential, because QFD is a methodology rather than a certification. The value is the practical skill you can apply straight away.

Is QFD a certification or a methodology?

QFD is a methodology, not a certification. This training builds practical skills rather than preparing you for an exam, so there is no awarding body or formal credential. You receive a course completion record from Invensis Learning and a toolkit you can use immediately.

How is learning assessed during the course?

There is no formal assessment. Instead, learning is reinforced through hands-on exercises: structuring the Voice of the Customer, classifying requirements with the Kano model, and building and interpreting a complete House of Quality for a realistic product or service.

What will I be able to do after the training?

You will be able to capture and structure the Voice of the Customer, build a full House of Quality, set and prioritise engineering targets, resolve design conflicts using the correlation roof, and cascade QFD through parts deployment, process planning and production planning.

Course Content

What topics does the QFD training cover?

The programme covers QFD principles and business case, the Voice of the Customer, building the House of Quality step by step, interpreting the matrix, the four-phase QFD cascade, and applying QFD in DFSS, DMAIC and service design, with hands-on exercises throughout.

How long is the QFD training?

The course is delivered in one day (eight hours). It can also be run as two half-day sessions. The programme covers all six QFD modules with concept explanations, real-world examples and hands-on House of Quality construction exercises.

Does the course cover QFD for services and software?

Yes. While QFD originated in manufacturing, the course shows how the House of Quality applies to service design, software and healthcare, wherever customer requirements must be translated into delivery or design specifications.

Are there hands-on exercises in the training?

Yes. The one-day programme is built around practical work: structuring VOC with affinity diagrams, classifying needs with the Kano model, and constructing and interpreting a complete House of Quality matrix so you can apply the method immediately.

How does QFD relate to Six Sigma and DFSS?

QFD is a core tool in Design for Six Sigma, translating the Voice of the Customer into CTQs in the DMADV Measure phase, and it supports the DMAIC Define phase. The course shows how to apply QFD within these improvement and design frameworks.

Enrollment

How do I enrol in the QFD course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete registration, and you will receive access to schedules, course materials and joining details. Talk to a learning advisor if you need help choosing a batch.

What training formats are available in South Korea?

We offer QFD training online through live virtual instructor-led sessions, in-person classroom training, and customised onsite corporate delivery for teams, so you can choose the format that fits your schedule and location in Korea.

Can the course be delivered onsite for our team?

Yes. The course is available as an onsite corporate programme, which is especially effective because your team can build a House of Quality on one of your own real products or services during the exercises, creating immediate value.

How soon can I start?

New public batches and corporate sessions are scheduled regularly across live online and onsite formats. Contact a learning advisor to see upcoming dates and reserve a place that suits your timeline.

What is the reschedule or cancellation policy?

Rescheduling and cancellations are handled per our published policy, and selected plans include flexible reschedule options. Reach out to our team for the details that apply to your enrolment.