Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge and Why Update Now?UntitledYour Fast Route to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that moves ITIL 4 Foundation holders up to the latest ITIL 5 Foundation credential. Our ITIL 5 Foundation Bridge certification training in Split gives working service management professionals an efficient, one-day route to refresh their knowledge and update their certificate without repeating content they already know. The programme focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and digital and AI-enabled service delivery. You sit a short, closed-book exam of 20 questions in 30 minutes and need 65 per cent to pass, after which you hold the ITIL 5 Foundation credential without taking the full Foundation exam. Delivered in live online and classroom formats by accredited trainers, this bridge course suits ITSM professionals across Split's growing technology sector who want a current, globally recognised credential. Refresh your ITIL knowledge and step confidently into ITIL 5 with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Split, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge and Why Update Now?Your Fast Route to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that moves ITIL 4 Foundation holders up to the latest ITIL 5 Foundation credential. Our ITIL 5 Foundation Bridge certification training in Split gives working service management professionals an efficient, one-day route to refresh their knowledge and update their certificate without repeating content they already know.

    The programme focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and digital and AI-enabled service delivery. You sit a short, closed-book exam of 20 questions in 30 minutes and need 65 per cent to pass, after which you hold the ITIL 5 Foundation credential without taking the full Foundation exam.

    Delivered in live online and classroom formats by accredited trainers, this bridge course suits ITSM professionals across Split's growing technology sector who want a current, globally recognised credential. Refresh your ITIL knowledge and step confidently into ITIL 5 with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Split, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation Bridge certification training in Split designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in Split
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Split

    • Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in Split
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Split
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Bridge Certification Eligibility in SplitDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

    Why Upgrading to ITIL 5 Pays OffSkills Employers in Split Value

    For Individuals

    For Individuals

    ITIL 5 Bridge training helps practising professionals update their credential to the latest version with minimal time away from work. The course suits service desk leads, incident and change practitioners, and service managers who already hold ITIL 4 Foundation. Whether you are keeping pace with an employer rollout, advising clients as a consultant, or moving into a more senior ITSM role in Split, this bridge builds confidence in the new ITIL 5 concepts that matter day to day.

    If you want a current, recognised credential without re-sitting two days of foundational content, the ITIL 5 Bridge is the shortest path. You gain updated knowledge, a fresh badge, and a clear, supported route from study to certified.

    • Earn the current ITIL 5 Foundation credential in a single training day
    • Keep your ITIL knowledge relevant as employers adopt the latest framework
    • Skip the full Foundation exam by passing the focused bridge assessment
    • Speak ITIL 5 fluently across teams, partners and clients in Split's ICT cluster
    • Stand out for service delivery and ITSM roles that list current ITIL as preferred
    • Hold a globally recognised AXELOS (PeopleCert) credential valid for three years
    • Apply the product and service lifecycle to real digital and AI-enabled work
    • Strengthen your case for promotion into service management leadership
    For Organizations

    For Organizations

    ITIL 5 Bridge group training helps organisations move their service management teams to the latest framework quickly and consistently. The training can be delivered for service desks, delivery units or whole ICT functions. For companies that need a common, current ITSM vocabulary across distributed teams, this bridge offers a scalable, low-disruption upgrade path.

    If your service delivery teams are split across ITIL versions, group bridge training creates one shared ITIL 5 language. Teams gain a standardised approach to lifecycle thinking, value streams and measurable outcomes.

    • Transition an entire ITSM team to ITIL 5 in one training day per person
    • Standardise service management language across squads and suppliers
    • Keep nearshore delivery teams aligned to the latest client expectations
    • Embed the product and service lifecycle across service operations
    • Reduce retraining time versus full Foundation re-certification
    • Build shared fluency in value stream management and value co-creation
    • Deliver flexible live virtual or onsite cohorts for teams in Split
    • Strengthen in-house capability for AI-enabled service delivery

    ITIL V5 Foundation Exam Format in SplitWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation Bridge
    Conducted ByPeopleCert
    Exam Duration30 minutes
    Number of Questions20 multiple-choice questions
    Passing Score13 out of 20 (65%)
    Exam TypeClosed-book examination
    Testing BasisITIL V5 Foundation Bridge syllabus
    Testing FormatPeopleCert online proctored or test center

    ITIL V5 Foundation Bridge Certification Cost in Split

    The total cost of getting ITIL V5 Foundation Bridge certified in Split includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation Bridge certification training in Croatia delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
    • Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL (Version 5) Foundation Bridge training cost in Split is EUR 530

    Exam Cost:

    • PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in SplitWhere the Credential Takes You

    Service management skills are in steady demand across Split, where product companies, nearshore delivery centres and telecoms all run customer-facing IT services. As these employers adopt the latest ITIL and scale AI-enabled delivery, professionals who can apply current service management practice are increasingly valued. Demand spans the ladder, from service desk and support roles to incident, problem, delivery and IT operations management, and here is what the local market is telling us right now.

    EUR 3,330

    IT Manager net salary, Croatia

    per month after 5 years, MojaPlaca 2026

    EUR 1,904

    ICT sector average net salary, Croatia

    per month, up 10% YoY, Croatia Week 2026

    5,000+

    Split technology workforce

    professionals, up 12% since 2022

    6-8%

    Split software sector growth

    headcount through 2026, HUP ICT Council

    SECTORS HIRING

    • —Software Product and SaaS Companies
    • —IT Service Delivery and Nearshore Outsourcing
    • —Telecommunications and Connectivity
    • —Banking, Financial Services and Insurance
    • —Cloud, Platform and Managed Services
    • —Public Sector and Tourism Technology

    GROWTH TRENDS

    • —Split's ICT workforce growing despite a tight talent market
    • —Nearshore delivery centres scaling for global clients
    • —Employers standardising service management on current ITIL
    • —AI and cloud adoption raising demand for ITSM discipline
    • —ITIL 4 holders refreshing credentials to ITIL 5
    • —Service delivery roles concentrated in Split's tech cluster

    Sources: MojaPlaca.hr, SalaryExpert, Croatia Week, KiTalent, HUP ICT Council (Croatia) 2026.

    Why Service Management Skills Are in Demand Across Split

    Tight ICT Talent Market

    Split's software sector is growing but constrained by talent availability, so professionals with up-to-date service management credentials stand out to local employers.

    ITIL 5 Bridge keeps your credential current

    Scaling Nearshore Delivery

    Delivery subsidiaries in Split serve global clients who expect mature ITSM practice, making current ITIL knowledge a practical requirement for service teams.

    ITIL 5 builds lifecycle and delivery discipline

    AI and Cloud Complexity

    ITIL 5 explicitly covers digital and AI-enabled service delivery, the exact complexity that cloud and platform teams in Split now manage every day.

    ITIL 5 addresses AI-enabled environments

    Version Drift Across Teams

    Many ITSM teams mix ITIL 4 and earlier knowledge, creating inconsistent language and practice that the ITIL 5 update is designed to resolve.

    The bridge aligns teams on one framework

    Rising Service Quality Expectations

    Clients increasingly judge providers on outcomes and value, so service teams need the value stream and value co-creation thinking that ITIL 5 strengthens.

    ITIL 5 reinforces measurable value creation

    Multi-Supplier Ecosystems

    Cloud, platform and multi-vendor delivery demand coordinated service management, and ITIL 5's lifecycle and value stream focus helps teams manage that complexity.

    ITIL 5 supports value stream coordination

    Sources: KiTalent, Croatia Week, HUP ICT Council; AXELOS (PeopleCert) ITIL 5 materials, 2026.

    The ITIL 5 Bridge is more than a credential refresh. It keeps you current as Split's service delivery teams adopt the latest framework. Update your knowledge and lead with confidence. Start your journey today.

    Your Split Career Transformation

    Where You Stand Today,

    And Where the ITIL 5 Bridge Takes You

    Split's technology sector is growing and adopting the latest service management practice, and employers increasingly notice who holds a current credential. Here is which side of that line you want to be on.

    Today

    Limited leverage when roles ask for current ITIL knowledge

    After ITIL 5

    Stronger standing for service delivery and ITSM roles where IT manager pay in Croatia reaches around EUR 3,330 net per month

    Today

    Shortlisted less often where the latest ITIL is listed as preferred

    After ITIL 5

    Eligible for service management roles across Split's product, delivery and telecom employers

    Today

    Confident in ITIL 4 basics, but employers are moving to ITIL 5

    After ITIL 5

    Equipped to lead value-focused, lifecycle-based service delivery

    You earn your ITIL 5 Foundation

    Before

    An ITIL 4 credential that is slipping behind the current framework version

    Now you have

    The latest ITIL 5 Foundation credential, recognised by employers in Split and worldwide

    Before

    Knowledge built on ITIL 4 structures that ITIL 5 has since evolved

    Now you have

    Fluency in the product and service lifecycle and value stream management

    Before

    Uncertainty about how ITIL applies to AI, cloud and platform delivery

    Now you have

    Confidence to manage digital and AI-enabled service delivery the ITIL 5 way

    Before

    Mixed terminology across colleagues on different ITIL versions

    Now you have

    A shared ITIL 5 vocabulary for talking to teams, partners and clients

    "The distance between an out-of-date credential and the current one is a single training day, and the employers that matter already know which one they want."

    Join 50,000+ professionals who trained with Invensis Learning and kept their skills current.

    Sources: MojaPlaca.hr, SalaryExpert, Croatia Week (Croatia) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in SplitStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Split is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Croatia is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Step 1

    Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Croatia is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2

    Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3

    Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4

    Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5

    Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    Skills You Will Gain from the ITIL 5 BridgeUpdated Knowledge You Can Apply at Work

    What you will learn in the ITIL 5 Foundation Bridge is focused entirely on what is new and changed in ITIL 5. By the end of the one-day programme, you can apply the updated concepts, language and value approach to your own service management work.

    Spot What Has Changed Since ITIL 4

    Identify the key enhancements, new concepts and structural updates introduced in ITIL 5, so you understand exactly what is new and refined relative to ITIL 4.

    Apply the Product and Service Lifecycle

    Use the product and service lifecycle as a core organising structure, moving from managing IT services to managing digital products and services across their full lifecycle.

    Manage Digital and AI-Enabled Delivery

    Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how increasing complexity in cloud and platform delivery shapes service management.

    Use Updated ITIL 5 Language and Concepts

    Communicate confidently with the new and refined terminology of ITIL 5, including updates to value co-creation, the guiding principles and core concepts.

    Drive Enhanced Value Co-Creation

    Apply ITIL 5's enhanced value creation approach across the full stakeholder ecosystem, linking strategy, delivery and measurable, outcome-focused results.

    Embed ITIL 5 into Daily Practice

    Integrate the ITIL 5 enhancements into your existing ways of working to improve collaboration, performance and results in real service delivery contexts.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Split?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 530

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    Untitled

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    Untitled

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

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    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 530

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in SplitAccredited Trainers, Flexible Formats

    As a trusted ITIL (Version 5) Foundation Bridge training company in Split, Invensis Learning delivers accredited ITIL training for individual professionals and organisations that want to move to the latest ITIL 5 credential with confidence. Our bridge programme combines certified, experienced trainers, AXELOS (PeopleCert) aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan a team upgrade, Invensis Learning provides a professional training experience built around practical understanding and real-world application. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold ourselves to international standards of quality and information security.

    • Accredited ITIL training aligned to AXELOS (PeopleCert) standards
    • Experienced, certified trainers with real service management practice
    • Flexible formats: live online (live virtual) and classroom training
    • Focused one-day bridge designed for ITIL 4 Foundation holders
    • Structured courseware that targets only what is new in ITIL 5
    • Dedicated learner support before, during and after training
    • Customised corporate cohorts for service teams in Split
    • Trusted by professionals and organisations across many industries

    4.7/5

    Rated by Learners Worldwide

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    Corporate Clients

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    Years of Training Excellence

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    ITIL (Version 5) Foundation Bridge Course Training Locations in SplitInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Split

    Radisson Blu Resort & Spa Split, Split

    ITIL V5 Foundation Bridge Training Location in Split

    Le Méridien Lav Split, 2A, Grljevacka Street, Miljevac, Podstrana – Miljevac, Podstrana Municipality, Split-Dalmatia County, 21312, Croatia

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    Corporate Bridge Training in SplitUpgrade Your Service Teams

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    • Upgrade a whole service management team to ITIL 5 in one day per person
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified trainers with practical IT service management experience
    • Role-based examples relevant to Split's product and delivery teams
    • Dedicated coordination and support for corporate cohorts
    • Scalable delivery for teams across Split, Croatia and global sites

    Leading Organisations

    InfobipEndavaSpanInfinumLemaxHrvatski Telekom

    What Our Learners Say

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    An Efficient Upgrade to ITIL 5

    "The bridge course was exactly what I needed to update my ITIL 4 knowledge. In one focused day I understood the product and service lifecycle and the value stream changes, and I passed the exam the same week."

    Marko Kovacevic

    Service Delivery Manager

    Untitled

    0/0

    Clear, Practical and Well Paced

    "I work on a service desk and wanted to stay current. The trainer explained the new ITIL 5 language clearly and tied it to real situations. The short exam format made the whole thing manageable around my shifts."

    Ivana Buble

    IT Support Specialist

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    Kept My Credential Relevant

    "As a consultant I have to hold the latest credential to advise clients. The bridge let me move to ITIL 5 without repeating Foundation content. The focus on what is new in AI-enabled delivery was genuinely useful."

    Petar Juric

    ITSM Consultant

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    0/0

    A Low-Disruption Team Upgrade

    "We moved our delivery team to ITIL 5 with a single onsite cohort. The schedule fitted around client work, and everyone now shares the same lifecycle and value language. Coordination with Invensis Learning was smooth."

    Ana Vukovic

    Head of Service Delivery, Nearshore Software Firm

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    Right Framework, Minimal Downtime

    "Standardising our ITSM team on the latest ITIL was overdue. The bridge format meant minimal time off the floor, and the trainer adapted examples to our cloud and platform context. Strong outcome for the investment."

    Tomislav Saric

    IT Operations Lead, Telecommunications Sector

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge gives ITIL 4 Foundation holders the current ITIL 5 Foundation credential in a single day, which employers across Split's product, nearshore delivery and telecom sectors increasingly expect. It keeps your service management knowledge relevant without repeating content you already know.

    General

    Is the ITIL 5 Foundation Bridge worth it for ITSM professionals in Split?

    Yes. The bridge gives ITIL 4 Foundation holders the current ITIL 5 Foundation credential in a single day, which employers across Split's product, nearshore delivery and telecom sectors increasingly expect. It keeps your service management knowledge relevant without repeating content you already know.

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to ITIL 5. It focuses only on what is new and changed in ITIL 5, and passing it grants the full ITIL 5 Foundation credential.

    Who should take the ITIL 5 Bridge course?

    It is designed for practising service management professionals who already hold ITIL 4 Foundation, such as service desk leads, incident and change practitioners, service managers, consultants and trainers who want to update their credential to ITIL 5.

    Do I need ITIL 4 Foundation before taking the bridge?

    Yes. ITIL 4 Foundation certification is the prerequisite for the bridge. Candidates who do not hold ITIL 4 Foundation should take the full ITIL 5 Foundation exam instead, which assumes no prior ITIL credential.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. To renew, you earn 60 CPD points within the three-year cycle or pass a higher ITIL 5 qualification, as set out by AXELOS (PeopleCert).

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The training fee typically includes accredited courseware focused on the ITIL 5 updates, expert-led sessions, practice activities and learner support. Bundles can also include the exam. Request a quote to confirm exactly what is included for your chosen format.

    How much does ITIL 5 Foundation Bridge training cost in Split?

    Pricing depends on the delivery format and whether the exam is bundled, so the fee is available on request. Contact a learning advisor for current pricing on live online, classroom or corporate options in Split.

    Is the exam fee included in the training price?

    It depends on the package you choose. Some options bundle the AXELOS (PeopleCert) exam with the training, while others price it separately. We will confirm the exact inclusions when you request a quote.

    Do you offer corporate or group pricing for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, delivery units and whole ICT functions. Ask about group pricing for your team in Split.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What happens if I do not pass the bridge exam first time?

    You can re-sit the AXELOS (PeopleCert) exam. Our training is built to prepare you thoroughly for the focused 20-question paper, and our team can guide you on re-sit booking and any applicable fees so a first attempt feels low risk.

    What is the format of the ITIL 5 Foundation Bridge exam?

    The exam is closed book with multiple-choice, single-answer questions. It covers only the new and changed content in ITIL 5 across five topic areas, not the full ITIL 5 Foundation syllabus.

    How many questions are on the exam and what is the pass mark?

    The bridge exam has 20 questions and a duration of 30 minutes. The pass mark is 65 per cent, which is 13 out of 20 correct answers.

    How is the ITIL 5 Bridge exam delivered?

    You can take the exam online with PeopleCert OnVUE proctoring, available 24/7, or at an authorised PeopleCert test centre. You choose whichever option is more convenient for you.

    Which body awards the ITIL 5 Foundation credential?

    ITIL is owned and published by AXELOS, now part of PeopleCert, which is the sole examination body for all ITIL qualifications. Passing the bridge grants the ITIL 5 Foundation credential from AXELOS (PeopleCert).

    Course Content

    Do I need experience beyond ITIL 4 Foundation to keep up?

    No. The bridge assumes your existing ITIL 4 Foundation knowledge and focuses only on the ITIL 5 updates. The trainer guides you through what is new step by step, so the one-day format is comfortable for any ITIL 4 holder.

    What topics does the ITIL 5 Bridge cover?

    It covers five areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    How long is the ITIL 5 Bridge training?

    The bridge is delivered as a focused one-day programme. Because it targets only the new and changed content in ITIL 5, it is far shorter than full ITIL 5 Foundation training.

    What learning materials are provided?

    You receive accredited courseware focused on the ITIL 5 updates, trainer-led examples, practice activities and reference material that maps to the five bridge topic areas, so you can prepare efficiently for the exam.

    Is the courseware aligned with the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS (PeopleCert), so you study the latest concepts and terminology.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your format and complete payment to receive schedules and courseware. New live online and classroom dates run regularly in Split. Talk to a learning advisor to see upcoming batches.

    What training formats are available in Split?

    We offer live online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and team.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team and we will help you move to a date that works.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

    Will I receive a certificate of attendance for the training?

    Yes. After completing the training you receive a course completion certificate. Your formal ITIL 5 Foundation credential is awarded by AXELOS (PeopleCert) once you pass the bridge exam.