Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What the ITIL 5 Foundation Bridge Delivers for ITSM ProfessionalsUntitledUpdate Your Credential, Not Your Whole Syllabus

    The ITIL (Version 5) Foundation Bridge is the official AXELOS transition qualification that updates ITIL 4 Foundation holders to ITIL 5, the current edition of the world's most widely adopted IT service management framework. ITIL 5 Foundation Bridge certification training in Rijeka gives you that current credential without repeating the foundational content you already know. Delivered by PeopleCert through AXELOS, the Bridge focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and how the framework now addresses digital and AI-enabled service delivery. In a single focused day you cover the differences that matter and prepare for the short Bridge exam. For service management professionals in Rijeka's growing port, logistics, telecom and software sectors, holding the latest ITIL credential shows that your practice reflects current standards. Start your ITIL 5 journey with Invensis Learning and keep your expertise relevant.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rijeka, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What the ITIL 5 Foundation Bridge Delivers for ITSM ProfessionalsUpdate Your Credential, Not Your Whole Syllabus

    The ITIL (Version 5) Foundation Bridge is the official AXELOS transition qualification that updates ITIL 4 Foundation holders to ITIL 5, the current edition of the world's most widely adopted IT service management framework. ITIL 5 Foundation Bridge certification training in Rijeka gives you that current credential without repeating the foundational content you already know.

    Delivered by PeopleCert through AXELOS, the Bridge focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and how the framework now addresses digital and AI-enabled service delivery. In a single focused day you cover the differences that matter and prepare for the short Bridge exam.

    For service management professionals in Rijeka's growing port, logistics, telecom and software sectors, holding the latest ITIL credential shows that your practice reflects current standards. Start your ITIL 5 journey with Invensis Learning and keep your expertise relevant.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rijeka, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation Bridge certification training in Rijeka designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in Rijeka
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Rijeka

    • Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in Rijeka
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Rijeka
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Bridge Certification Eligibility in RijekaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

    What You Gain by Upgrading to ITIL 5Benefits Built for Practising ITSM Teams

    For Individuals

    For Individuals

    ITIL 5 Foundation Bridge training helps ITIL 4 certified professionals refresh and upgrade their credential efficiently. It suits service desk analysts, ITSM practitioners, service delivery managers and team leads who want to stay current with the latest framework. Whether you work in IT services, telecommunications, port logistics or the public sector in Rijeka, the Bridge updates your knowledge to ITIL 5 in a single day rather than a full Foundation course.

    If you want to prove your service management skills reflect the current standard, the Bridge is the shortest supported route from ITIL 4 to ITIL 5. You gain updated knowledge, exam preparation and a globally recognised AXELOS credential that employers value.

    • Updates your ITIL 4 Foundation credential to current ITIL 5 in a single day
    • Earns the full ITIL 5 Foundation credential without retaking the longer course
    • Builds fluency in the product and service lifecycle and updated ITIL 5 language
    • Prepares you for the short, 20-question Bridge exam delivered by PeopleCert
    • Keeps your ITSM expertise relevant to Rijeka employers and global recruiters
    • Positions you for service desk, service delivery and IT service management roles
    • Provides a globally recognised AXELOS credential valid for three years
    • Connects ITIL 5 updates to digital and AI-enabled service delivery
    For Organizations

    For Organizations

    ITIL 5 Bridge group training helps organisations move an entire service management team to the current framework with minimal disruption. The training can be delivered for service desks, operations teams or whole IT functions. For organisations standardising practice and modernising service delivery in Rijeka, the Bridge offers a scalable, single-day route to current credentials.

    If your teams hold a mix of older and current ITIL knowledge, Bridge group training creates a shared ITIL 5 language. Service and delivery teams gain a consistent approach to the lifecycle, value streams and measurable outcomes.

    • Transitions your whole ITSM team to ITIL 5 efficiently, one day per person
    • Standardises service management practice on the current ITIL edition
    • Updates teams on digital, AI-enabled and value-stream ways of working
    • Builds a shared ITIL 5 vocabulary across service and delivery functions
    • Minimises downtime with a focused, single-day transition format
    • Supports flexible delivery: live online, classroom or onsite for teams
    • Strengthens governance and measurable value across your service portfolio
    • Keeps certifications current for audits, tenders and client assurance

    ITIL V5 Foundation Exam Format in RijekaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation Bridge
    Conducted ByPeopleCert
    Exam Duration30 minutes
    Number of Questions20 multiple-choice questions
    Passing Score13 out of 20 (65%)
    Exam TypeClosed-book examination
    Testing BasisITIL V5 Foundation Bridge syllabus
    Testing FormatPeopleCert online proctored or test center

    ITIL V5 Foundation Bridge Certification Cost in Rijeka

    The total cost of getting ITIL V5 Foundation Bridge certified in Rijeka includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation Bridge certification training in Croatia delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
    • Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL (Version 5) Foundation Bridge training cost in Rijeka is EUR 530

    Exam Cost:

    • PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your ITSM Career with ITIL 5 in RijekaRoles, Demand and Pay

    ITIL is the most widely adopted IT service management framework, and across Rijeka the current ITIL 5 credential is increasingly valued by IT, telecom, logistics and public-sector employers modernising their services. As the Port of Rijeka digitalises and the ICT sector leads national wage growth, professionals holding the latest ITIL edition stand out for service desk, service delivery and IT management roles. Here is what the regional market is telling us now.

    EUR 1,904

    ICT sector average net salary, Croatia

    per month, up ~10% YoY 2026

    EUR 1,273-2,959

    IT pay band, Croatia

    monthly net, MojaPlaca 2026

    EUR 280m

    Rijeka Gateway investment

    DP World deep-water terminal

    +40%

    Port-related jobs growth

    to 2040, Croatian Chamber of Economy

    SECTORS HIRING

    • —IT and Software Services
    • —Telecommunications and Cloud Services
    • —Port, Maritime and Logistics
    • —Shipbuilding and Marine Engineering
    • —Public Sector and Smart City
    • —Tourism and Hospitality Technology

    GROWTH TRENDS

    • —Rijeka Gateway port expansion driving digital logistics
    • —Smart-city and public-sector digitalisation
    • —ICT sector leading national wage growth
    • —EU-funded digital transformation programmes
    • —Shift to cloud and AI-enabled service delivery
    • —Demand for current, up-to-date ITSM credentials

    Sources: MojaPlaca.hr, SalaryExpert, Croatia Week (2026); APM Terminals / DP World and Croatian Chamber of Economy (Port of Rijeka).

    What Is Driving ITIL 5 Demand Across Rijeka

    Two ITIL Versions in One Team

    Many ITSM teams now mix ITIL 4 and older knowledge while ITIL 5 becomes the standard. Professionals who apply the current edition help organisations work from one consistent framework.

    The Bridge updates your knowledge to ITIL 5

    Digital and AI-Enabled Services

    Service delivery increasingly runs on cloud, automation and AI. ITIL 5 explicitly addresses these realities, and practitioners who understand the updates are needed to govern them well.

    ITIL 5 covers digital and AI-enabled delivery

    Port and Logistics Digitalisation

    Rijeka Gateway and the wider port expansion depend on integrated digital systems. Well-governed IT services are essential, raising demand for current service management skills.

    ITIL 5 builds modern service governance skills

    Scarce Up-To-Date ITSM Talent

    Croatia has a deep pool of IT professionals, but many hold older ITIL credentials. Holders of the current ITIL 5 credential are comparatively rare and sought after.

    ITIL 5 makes your profile stand out

    Multi-Supplier Cloud Complexity

    Organisations juggle many cloud and outsourced suppliers. ITIL 5's lifecycle and value-stream focus helps teams manage that complexity and keep services dependable.

    ITIL 5 teaches lifecycle and value-stream thinking

    Pressure to Prove Service Value

    Leaders expect IT to show measurable value, not just uptime. ITIL 5's enhanced value-creation approach helps practitioners link service delivery to business outcomes.

    ITIL 5 connects services to measurable value

    Sources: Croatia Week, MojaPlaca.hr (2026); APM Terminals / DP World (Rijeka Gateway).

    The latest ITIL credential is becoming the baseline for modern service management. Update from ITIL 4 to ITIL 5 and keep your expertise current. Start today.

    Your Rijeka Career Transformation

    From ITIL 4 Knowledge to a Current ITIL 5 Credential

    Your Rijeka Career Upgrade

    Rijeka's IT, telecom and logistics employers increasingly expect service management practice to reflect the current ITIL edition. Here is the shift the Bridge delivers.

    Today

    Certified on ITIL 4, while ITIL 5 becomes the recognised standard

    After ITIL 5

    Holding the current ITIL 5 Foundation credential employers now look for

    Today

    Strong on service operations, but not the latest digital and value-stream updates

    After ITIL 5

    Fluent in the product and service lifecycle and ITIL 5 value creation

    Today

    Competing for roles against candidates with current credentials

    After ITIL 5

    Eligible for service delivery and ITSM roles that list ITIL 5 as preferred

    You earn your ITIL 5 credential

    Before

    An ITIL 4 credential that is now one edition behind

    Now you have

    A current AXELOS ITIL 5 Foundation credential recognised worldwide

    Before

    Knowledge gaps around ITIL 5's new concepts and language

    Now you have

    Command of what changed in ITIL 5 and how to apply it at work

    Before

    Updating would mean repeating a full Foundation course

    Now you have

    A single-day route from ITIL 4 to the ITIL 5 credential

    Before

    Recognition tied to an ageing version of the framework

    Now you have

    A globally portable credential valued across sectors in Rijeka and beyond

    "The gap between knowing ITIL 4 and holding the current ITIL 5 credential is exactly what employers are starting to screen for."

    Join 50,000+ professionals who trained with Invensis Learning and kept their skills current.

    Sources: MojaPlaca.hr, SalaryExpert, Croatia Week (2026).

    How to Get ITIL V5 Foundation Bridge Certified in RijekaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Rijeka is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Croatia is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Step 1

    Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Croatia is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2

    Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3

    Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4

    Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5

    Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    100% Secure and Safe download

    The ITIL 5 Updates You Will MasterSkills You Can Apply at Work

    The ITIL 5 Foundation Bridge focuses only on what is new and changed since ITIL 4. By the end you can apply the product and service lifecycle, use updated ITIL 5 language, and connect service delivery to measurable value.

    Spot What Changed in ITIL 5

    What you will learn in the ITIL 5 Foundation Bridge starts with what changed: identify the new and refined concepts, terminology and structural updates introduced in ITIL 5 relative to ITIL 4, and understand the rationale behind them.

    Manage Digital and AI-Enabled Services

    Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and automated delivery shapes the management of digital products and services across their lifecycle.

    Speak the Updated ITIL 5 Language

    Use the updated ITIL 5 terminology and core concepts with confidence, so you can communicate clearly with teams, partners and stakeholders who may be at different stages of ITIL 5 adoption.

    Apply the Product and Service Lifecycle

    Apply the product and service lifecycle, from Discovery and Design through Build, Operation, and Delivery and Support, as the organising structure for managing digital products and services end to end.

    Drive Enhanced Value Co-Creation

    Strengthen the enhanced ITIL 5 value-creation approach, linking strategy to delivery across the full stakeholder ecosystem and using value stream management to track measurable outcomes.

    Embed ITIL 5 in Daily Practice

    Integrate ITIL 5 enhancements into your existing ITIL 4 practice to improve collaboration, break down silos and drive measurable performance gains in real service environments.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Rijeka?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 530

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

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    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

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    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 530

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis Learning in RijekaAccredited, Expert-Led, Flexible

    A leading ITIL 5 Foundation Bridge training company in Rijeka, Invensis Learning delivers accredited ITIL training for professionals and organisations who want to transition from ITIL 4 to ITIL 5 with confidence. As a PeopleCert Accredited Training Organisation, we combine experienced, certified trainers, official courseware and flexible delivery across live online, classroom and corporate formats. Whether you enrol as an individual or train a team, you get structured preparation, learner support and an internationally recognised credential, backed by our ISO 9001:2015 and ISO 27001:2022 certified processes.

    • PeopleCert Accredited Training Organisation for official ITIL courses
    • Experienced, accredited trainers with real ITSM delivery background
    • Flexible formats: live online (virtual), classroom and onsite training
    • Official ITIL 5 Bridge courseware and exam-focused practice
    • Dedicated learner support before, during and after training
    • Customised corporate training for ITSM and service delivery teams
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by 50,000+ professionals and organisations globally

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in RijekaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Rijeka

    Hilton Rijeka Costabella Beach Resort, Rijeka

    ITIL V5 Foundation Bridge Training Location in Rijeka

    Grand Hotel Bonavia Rijeka, Rijeka

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    Corporate ITIL 5 Training in RijekaTransition Your ITSM Team

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    • Move your whole ITSM team from ITIL 4 to ITIL 5 efficiently
    • Customised schedules built around your team's availability
    • Delivery by live online, onsite or hybrid formats for teams
    • Accredited trainers with real service management experience
    • Role-based examples relevant to IT, telecom and logistics
    • Dedicated coordination and progress tracking for groups
    • Scalable delivery for teams in Rijeka and across Croatia

    Organisations We Support

    JadrolinijaPort Of RijekaHrvatski TelekomA1 HrvatskaCombisEricsson Nikola Tesla

    What Our Learners Say

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    An Efficient Way to Reach ITIL 5

    "I already held ITIL 4 Foundation, so the Bridge was perfect. In a single focused day I understood the product and service lifecycle and the ITIL 5 value updates, and passed the exam first time. The trainer kept everything tied to real service desk work."

    Ivana Kovacevic

    ITSM Analyst

    Untitled

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    Straight to What Is New

    "The course focused only on what changed in ITIL 5, which is exactly what I needed. The updated terminology and value stream content already help me explain decisions to my team and our suppliers more clearly."

    Marko Babic

    Service Desk Team Lead

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    Practical and Well Structured

    "Clear, practical and well paced. The practice questions matched the exam style and the trainer answered every query about how ITIL 5 differs from ITIL 4. I would recommend it to anyone updating their credential."

    Petra Novak

    IT Service Delivery Manager

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    Smooth Team Transition to ITIL 5

    "We moved our operations team to ITIL 5 with Invensis Learning. The single-day format meant minimal disruption, and the trainer tailored examples to our logistics environment. Our service practice is now consistent on the current framework."

    Damir Juric

    IT Operations Manager, Logistics Sector

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    A Dependable Corporate Training Partner

    "As an L&D lead, I needed an accredited partner to refresh our service desk credentials. The corporate delivery was flexible, the courseware was official, and reporting kept us on track. A reliable way to keep certifications current."

    Ana Peric

    Learning and Development Manager, Telecommunications

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    Trustpilot

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is the official AXELOS transition qualification that updates ITIL 4 Foundation holders to ITIL 5, the current edition of the ITIL framework. Passing the Bridge exam grants the full ITIL 5 Foundation credential without retaking the longer Foundation course.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is the official AXELOS transition qualification that updates ITIL 4 Foundation holders to ITIL 5, the current edition of the ITIL framework. Passing the Bridge exam grants the full ITIL 5 Foundation credential without retaking the longer Foundation course.

    Who should take the ITIL 5 Bridge in Rijeka?

    It is designed for professionals who already hold ITIL 4 Foundation and want the current ITIL 5 credential. This includes service desk analysts, ITSM practitioners, service delivery managers and IT team leads across Rijeka's IT, telecom, logistics and public-sector employers.

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. Holding the latest ITIL credential signals that your service management practice reflects current standards, which employers increasingly expect. Croatia's ICT sector leads national wages, so a current, globally recognised credential supports stronger roles and pay. Talk to a learning advisor about your goals.

    Do I need ITIL 4 Foundation before the Bridge?

    Yes. ITIL 4 Foundation, or an equivalent, is a prerequisite because the Bridge covers only what is new in ITIL 5. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. To keep it current you renew by earning 60 CPD points within the three-year cycle, or by passing a higher ITIL 5 qualification, as specified by PeopleCert.

    Pricing

    How much does ITIL 5 Bridge training cost in Rijeka?

    Training fees are available on request and vary by format and schedule. Pricing typically covers accredited courseware, trainer-led sessions and exam preparation, while the PeopleCert exam fee is billed separately. Request a quote for current pricing in euros.

    What is included in the course fee?

    The fee usually includes official ITIL 5 Bridge courseware, trainer-led sessions, practice questions and exam-preparation support, plus learner support and a course completion certificate. Ask our team for the exact inclusions on your chosen format.

    Is the exam fee included in the training price?

    The PeopleCert exam fee is usually billed separately from the training fee. Exam pricing varies by region and channel, so confirm the current fee with PeopleCert before booking. Ask our advisors about training and exam bundles.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and whole IT functions. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The ITIL 5 Foundation Bridge exam is a closed-book, multiple-choice exam of 20 questions. It focuses only on what is new and changed in ITIL 5 relative to ITIL 4, across five topic areas.

    How many questions are on the exam and how long is it?

    The exam has 20 multiple-choice questions with a 30-minute time limit. You need 65%, which is 13 out of 20 correct, to pass.

    What is the passing score for the Bridge exam?

    The pass mark is 65%, or 13 out of 20 questions correct. Because the exam is short and focused, broad understanding of the ITIL 5 updates is the best preparation.

    How is the ITIL 5 Bridge exam delivered?

    You can sit the exam online with PeopleCert OnVUE proctoring, available 24/7, or at an authorised test centre. Passing grants the ITIL 5 Foundation credential.

    What happens if I do not pass the first time?

    If you do not pass first time, you can re-sit the exam; resit fees and policies are set by PeopleCert. Our preparation, practice questions and trainer support are designed to help you pass with confidence.

    Course Content

    What does the ITIL 5 Bridge training cover?

    The training covers the five ITIL 5 Bridge topic areas: key enhancements in ITIL 5, digital and AI-enabled service management, updated language and core concepts, the enhanced value-creation approach, and applying ITIL 5 in practice.

    Can I take the course with just ITIL 4 knowledge?

    Yes. You need ITIL 4 Foundation as a baseline, and no other formal experience is required. The Bridge assumes your existing ITIL 4 knowledge and teaches only the ITIL 5 updates, with trainer support throughout.

    How long is the training programme?

    The Bridge is a focused, single-day programme that concentrates on what is new in ITIL 5, so you can transition efficiently without repeating ITIL 4 content.

    What learning materials are provided?

    You receive official ITIL 5 Bridge courseware, practice questions, exam-style quizzes and trainer-led examples that connect the ITIL 5 updates to real service management work.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware follows the official PeopleCert ITIL Foundation Bridge Version 5 syllabus and the current ITIL 5 publication, so you study the up-to-date content.

    Enrollment

    How do I enrol in the ITIL 5 Bridge in Rijeka?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    We offer live online (virtual) instructor-led training, classroom training, onsite sessions and customised corporate group training, so you can choose the format that fits your schedule.

    How soon can I start?

    New cohorts run regularly across our live online and classroom formats. Check the upcoming schedules or speak with an advisor to find the next available batch that suits you.

    Can I reschedule or transfer my booking?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.