Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is Change Management Certification?UntitledFrom Foundation to Practitioner

    The Change Management Foundation and Practitioner Certification (CM-F&P) is a globally recognised, two-level qualification that proves you can lead the people and culture side of organisational change. This Change Management certification training in Armenia takes you from core concepts at Foundation level to applying proven change models in real scenarios at Practitioner level, all in one guided programme. The course is aligned to the official Foundation and Practitioner exam syllabi and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute. You build fluency in trusted frameworks such as ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, and you learn to diagnose resistance, engage stakeholders and embed change so it lasts. It suits project managers, HR and OD professionals, consultants and transformation leaders across Yerevan's fast-growing IT, banking and public-sector employers. As Armenia digitises at pace, structured change skills are in short supply and high demand. Start your change management journey with Invensis Learning.

    What Is Change Management Certification?From Foundation to Practitioner

    The Change Management Foundation and Practitioner Certification (CM-F&P) is a globally recognised, two-level qualification that proves you can lead the people and culture side of organisational change. This Change Management certification training in Armenia takes you from core concepts at Foundation level to applying proven change models in real scenarios at Practitioner level, all in one guided programme.

    The course is aligned to the official Foundation and Practitioner exam syllabi and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute. You build fluency in trusted frameworks such as ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, and you learn to diagnose resistance, engage stakeholders and embed change so it lasts.

    It suits project managers, HR and OD professionals, consultants and transformation leaders across Yerevan's fast-growing IT, banking and public-sector employers. As Armenia digitises at pace, structured change skills are in short supply and high demand. Start your change management journey with Invensis Learning.

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    End-to-End Learning and Certification Readiness

    • Structured Change Management F&P Certification training in Armenia designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Armenia

    • Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to Change Management F&P
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured Change Management F&P certification program in Armenia
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Armenia
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured learning and Change Management F&P exam prep training in Armenia
    • Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

    Change Management F&P Certification Eligibility in ArmeniaDo You Qualify for the Change Management F&P Exam?

    Change Management Certification Eligibility Criteria in Armenia: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

    Change Management Foundation

    • There are no prerequisites for the Change Management Foundation examination.

    • Open to all professionals interested in leading or supporting organizational change.

    Change Management Practitioner

    • You must hold the Change Management Foundation certification before taking the Practitioner exam.

    • Practical change-management or transformation experience is recommended for the Practitioner level.

    What You Gain from Change Management CertificationBenefits for Professionals and Teams

    For Individuals

    For Individuals

    Change Management Foundation and Practitioner training helps professionals build the capability to guide people through organisational change and prove it with a respected credential. The programme suits project managers, HR and OD practitioners, consultants and leaders who want to make change stick. Whether you are moving from delivery into a dedicated change role, supporting a transformation, or formalising skills you already use, this training builds capabilities employers in Armenia now actively seek.

    If you want to lead change with a globally recognised qualification, the CM-F&P is a clear next step. You gain both the theory and the applied, scenario-based practice that turn a certificate into real workplace confidence.

    • Proves you can lead the people side of change, not just deliver projects
    • Opens roles such as change manager, transformation lead and OD consultant
    • Builds fluency in ADKAR, Kotter, Lewin and other trusted change models
    • Adds a globally recognised credential valued across Armenia and abroad
    • Strengthens stakeholder engagement, communication and resistance skills
    • Covers both Foundation and Practitioner levels in one guided pathway
    • Improves earning potential in Yerevan's IT, banking and consulting sectors
    • Gives you exam-ready technique for the closed-book and open-book papers
    For Organizations

    For Organizations

    Group Change Management training helps organisations embed a consistent, structured approach to the people side of change. The training can be delivered for PMOs, HR and OD functions, or full project teams driving digital and organisational transformation. For employers rolling out new systems, restructures or ways of working, this training equips teams to plan, communicate and sustain change rather than leave adoption to chance.

    If your transformation programmes stall at the adoption stage, team-wide change management training gives senior and delivery teams a common method for engaging stakeholders, managing resistance and measuring benefits.

    • Builds a shared change language across project, HR and delivery teams
    • Improves adoption and benefit realisation on transformation programmes
    • Reduces resistance, rework and value leakage during periods of change
    • Upskills whole teams through flexible onsite or live virtual delivery
    • Aligns change practice to an internationally recognised body of knowledge
    • Supports leadership development and succession for change and OD roles
    • Standardises stakeholder engagement and communication approaches
    • Scales across business units and locations in Armenia and beyond

    Change Management F&P Exam Format in ArmeniaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Armenia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management Foundation Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Multiple choice questions)
    Number of QuestionsFour Sections, 50 Questions
    Exam Duration40 minutes
    Passing CriteriaA score of 50%

    Change Management Practitioner Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Objective testing based on a case study scenario)
    Number of Questions4 Questions (20 Marks each)
    Exam Duration2.5 Hours
    Passing CriteriaA score of 50%

    Change Management F&P Certification Cost in Armenia

    The total cost of getting Change Management F&P certified in Armenia includes the training fee and the certification exam fee.

    Training Cost Includes:

    • 5 days of expert-led Change Management Foundation and Practitioner training
    • Change Management Institute-aligned digital courseware (CMBoK)
    • Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
    • Exam-focused guidance designed to improve first-attempt readiness on both papers
    • The Change Management Foundation and Practitioner training cost in Armenia is USD 1045

    Exam Cost:

    • Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
    • Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
    • Online delivery via the certification body's exam portal
    • Both Foundation and Practitioner credentials are lifetime valid — no renewal required
    • Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers in ArmeniaRoles Employers Are Hiring Now

    Change management is fast becoming a recognised capability across Armenia, valued by IT services, banks, telecoms, consultancies and public bodies running large digital and organisational transformation programmes. As Yerevan's employers digitise and relocated tech firms scale, professionals who can lead adoption and reduce resistance are increasingly sought after. Demand spans change analyst to transformation director level, and here is what the market is telling us right now.

    ֏11.2M

    Average project manager pay, Armenia

    total comp per year, Levels.fyi 2026

    ֏12M

    Organisational Change Manager, Yerevan

    average per year, market estimate 2026

    ֏820K/mo

    IT sector average pay, Armenia

    gross, Glassdoor and Paylab 2026

    20-30%

    Change management pay premium

    industry estimate, verify

    SECTORS HIRING

    • —IT and Software Services
    • —Banking, Financial Services and Insurance
    • —Telecommunications
    • —Consulting and Professional Services
    • —Government and Public Sector
    • —Gaming and Technology Product

    GROWTH TRENDS

    • —National AI strategy and the Firebird-NVIDIA AI factory reshaping work
    • —Banking digital transformation led by Ameriabank and peers
    • —Influx of relocated tech firms scaling and integrating teams
    • —Government digitisation and public-service modernisation
    • —Deep tech talent pool but scarce credentialed change managers
    • —ERP, cloud and process change driving adoption support demand

    Sources: Levels.fyi, Glassdoor, Paylab, salaries.am (Armenia) 2026; TechBehemoths, banks.am, Trade.gov ICT guide.

    Why Change Management Skills Are in High Demand in Armenia

    Digital Transformation Overload

    Armenian banks and telecoms are rolling out new digital platforms fast, but adoption often lags without structured change support, the exact gap certified change practitioners are hired to close.

    Certification builds adoption and stakeholder skills

    Rapid Tech-Sector Growth

    Yerevan's tech scene is expanding with relocated and scaling firms, creating constant reorganisation and culture integration that demand disciplined change management, not ad hoc communication.

    Certification builds people-side change capability

    AI Adoption Disruption

    A national AI strategy and the Firebird-NVIDIA AI factory are reshaping workflows across sectors. Workforces need guided transition support to adopt AI-enabled ways of working with confidence.

    Certification prepares teams for AI-driven change

    Change Saturation and Resistance

    Employees facing many concurrent changes hit change saturation, fuelling fatigue and resistance. Certified change managers assess capacity and pace change so people can actually absorb it.

    Certification builds resistance-management skills

    Public-Sector Modernisation

    Government digitisation and service-redesign programmes in Armenia need repeatable change practice to engage staff and citizens, yet formal change management skills remain scarce in the public sector.

    Certification supports structured change delivery

    Scarce Certified Change Talent

    Armenia has deep engineering and project talent but few credentialed change managers. A recognised Foundation and Practitioner qualification makes holders rare and highly visible to employers.

    Certification makes change professionals stand out

    Sources: TechBehemoths, Trade.gov ICT guide, banks.am, ARKA 2026; national AI strategy and Firebird-NVIDIA partnership announcements.

    Change management is now a core capability for Armenia's digitising employers. Join professionals who lead change that sticks, and take the next step in your career today.

    Your Armenia Career Transformation

    Before and After Your Change Management Certification

    The Shift Certified Change Leaders Make

    Armenia's digital and organisational transformation is accelerating with tech growth, banking modernisation and national AI investment, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Today

    Pay capped with limited leverage to negotiate in the Armenian market

    After Certification

    Organisational Change Manager roles in Armenia average around ֏12M a year, rising higher at director level

    Today

    Overlooked for roles that list change management as preferred

    After Certification

    Eligible for change and transformation roles across IT, banking, telecom and the public sector

    Today

    Confident in delivery, but employers want proven change method

    After Certification

    Fluent in applying ADKAR, Kotter and Lewin to real change scenarios

    You earn CM-F&P

    Before

    Change responsibility based on experience, with no recognised qualification

    Now you have

    A globally recognised change credential valued by Armenian and international employers

    Before

    Stuck in delivery with no formal mandate to lead the people side of change

    Now you have

    A clear route into change manager, OD and transformation lead roles

    Before

    Confident in tasks, but change adoption is left to chance

    Now you have

    The skills employers want: stakeholder engagement, resistance management and adoption

    Before

    Recognition limited when you change employer or sector

    Now you have

    A qualification that travels across sectors and across borders

    "As organisations digitise, the gap between running a project and leading its adoption is a recognised credential, and the employers that matter already know it."

    Join professionals across Armenia who upskilled with Invensis Learning and made the shift.

    Sources: Levels.fyi, Glassdoor, Paylab, salaries.am (Armenia) 2026.

    How to Get Change Management F&P Certified in ArmeniaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Armenia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Step 1

    Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2

    Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3

    Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4

    Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5

    Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4

    Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    Skills You Will Build in This ProgrammeChange Capability You Can Apply on Day One

    In this combined training you will learn to lead the people side of organisational change from end to end, grounded in the official Change Management Foundation and Practitioner syllabi. By the end you can diagnose resistance, engage stakeholders and embed change, and apply the models in real scenarios.

    Guide Individuals Through Change

    Apply individual change models such as ADKAR and Bridges' Transition Model to diagnose where change stalls, address resistance, build motivation and reinforce new behaviours.

    Apply Organisational Change Models

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, and read organisational culture with Schein's model to enable, not block, change.

    Engage Stakeholders and Communicate

    Identify and analyse stakeholders with tools such as the power and interest grid, then design targeted engagement and communication plans using Cialdini's principles of influence.

    Plan and Deliver Change Interventions

    Run change impact assessments and build a full change management plan covering communication, training, resistance management and embedding, integrated with the project timeline.

    Lead with Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills, and sound professional ethics to sustain trust and relationships through difficult change.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam, including efficient navigation of the Practitioner Guide under timed conditions.

    Who Should TakeChange Management F&P Certification Training in Armenia?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1045

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Armenia seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1045

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningYour Training Partner in Armenia

    Invensis Learning, a trusted Change Management training company in Armenia, delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Armenia who want to lead change and pass both exams with confidence. Our programmes combine experienced change management trainers, courseware aligned to the official syllabi, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you gain a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced, change management qualified trainers with real transformation exposure
    • Courseware aligned to the official Foundation and Practitioner exam syllabi
    • Flexible live virtual, classroom and corporate delivery formats
    • Guidance to help you clear both exams on the first attempt
    • Industry-driven case studies on stakeholder engagement and change planning
    • Mock exams and practice questions for both Foundation and Practitioner
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    Over 5000 five star reviews

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    Change Management Foundation and Practitioner Training Locations in ArmeniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Armenia

    Marriott Armenia, 1, Pap Karasavi Street, Kentron, Yerevan, 0010, Armenia

    Change Management Foundation and Practitioner Training Location in Armenia

    Radisson Blu, Azatutyan avenue, Arabkir, Yerevan, 0037, Armenia

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    Corporate Change Management Training in ArmeniaFor Your Teams

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    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Flexible onsite, live virtual, hybrid or blended delivery
    • Change management qualified trainers with industry expertise
    • Role-based and sector-relevant change scenarios
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Armenia and global locations

    Leading Organisations

    EPAM ArmeniaAmeriabankArdshinbankTeam Telecom ArmeniaUcomDigitain

    What Our Learners Say

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    Passed Both Exams and Applied It at Work

    "The combined Foundation and Practitioner training gave me a real method for managing resistance on our banking system rollout. The scenario practice made the open-book Practitioner exam far less intimidating, and I passed both papers."

    Narek Sargsyan

    Change Analyst

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    Filled the Gap Between Delivery and Adoption

    "As a project manager I always focused on delivery, not adoption. This course gave me ADKAR, Kotter and stakeholder tools I now use every week. The trainer connected every model to real change situations."

    Lilit Hakobyan

    Project Manager

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    Practical and Well Organised

    "Well-structured content and very practical sessions on communication and stakeholder engagement. The mock exams helped me plan my revision and walk into the Foundation exam with confidence."

    Aram Petrosyan

    HR Business Partner

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    One Change Language Across Our Team

    "We trained a mixed team of project and HR leads through Invensis Learning. Everyone now shares one change language, and our transformation programme adoption improved noticeably. The corporate delivery was flexible around our schedule."

    Davit Grigoryan

    L&D Manager, Financial Services

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    Structured Change for a Digitising Business

    "Our teams were facing constant change from digital projects. This training gave our managers a structured way to assess impact and engage staff, and the trainers tailored the case studies to our sector."

    Mariam Avetisyan

    Head of Transformation, Telecom

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    We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    It is a globally recognised, two-level qualification covering the people and culture side of organisational change. Foundation validates knowledge of change concepts and models, while Practitioner validates your ability to apply change approaches to real organisational scenarios. Both are earned through separate exams.

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised, two-level qualification covering the people and culture side of organisational change. Foundation validates knowledge of change concepts and models, while Practitioner validates your ability to apply change approaches to real organisational scenarios. Both are earned through separate exams.

    Who should take this change management course in Armenia?

    It suits project and programme managers, HR and OD professionals, consultants, and leaders who sponsor or support change. Across Armenia's IT, banking, telecom and public-sector employers, anyone responsible for helping people adopt new systems or ways of working benefits from the course.

    Is the Change Management certification recognised in Armenia?

    Yes. The Change Management qualification is recognised in over 150 countries and is valued by employers in Armenia and internationally, including banks, telecoms, IT services and consultancies running digital and organisational transformation programmes.

    Is the Change Management certification worth it?

    Yes. As Armenia digitises, structured change skills are scarce and in demand, so certified professionals stand out for change manager, OD and transformation roles that command strong salary bands. The credential proves capability employers increasingly list as preferred. Talk to a learning advisor about your goals.

    Do I need any prior experience to start?

    No. Change Management Foundation has no formal prerequisites and is open to all. The Practitioner level requires you to hold or earn the Foundation certification first, which is why the combined programme covers both in sequence.

    Pricing

    How much does Change Management training cost in Armenia?

    Training fees vary by format and schedule, so a current price for Armenia is available on request in local currency. The fee covers instructor-led training, courseware, mock exams and learner support. Request a quote for individual or corporate pricing.

    What is included in the course fee?

    The fee typically includes instructor-led training across both levels, courseware aligned to the official syllabi, industry case studies, mock exams and practice questions, and post-training support. Exam voucher inclusion is confirmed at enrolment. Ask a learning advisor for full details.

    Are the exam fees included in the training price?

    Exam voucher inclusion depends on the package you choose. Many combined packages bundle the Foundation and Practitioner exam vouchers with the training. Confirm what your enrolment includes when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, PMOs and HR functions across Armenia. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Change Management Foundation exam?

    The Foundation exam is a closed-book, multiple-choice paper of 50 questions to be completed in 40 minutes. The pass mark is 50%, which is 25 correct answers out of 50. It is delivered by online proctoring or at an authorised test centre.

    What is the format of the Practitioner exam?

    The Practitioner exam is an open-book, scenario-based paper of 5 sections, each worth 16 marks, giving 80 marks in total. You have 2.5 hours, and the pass mark is 50%, which is 40 out of 80 marks. The Change Management Practitioner Guide is permitted.

    What are the passing scores for the two exams?

    Both exams require 50% to pass. That is 25 out of 50 questions for Foundation and 40 out of 80 marks for Practitioner. You must pass each exam separately to hold both credentials.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario-based sections require analysis and judgement, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential, and the training builds both.

    What if I do not pass an exam on the first attempt?

    You can re-sit the exam. Our training includes mock exams and first-attempt guidance to help you prepare thoroughly. Re-sit fees and policies vary, so confirm the current details with our team before you book. Ask a learning advisor about retake support.

    Course Content

    What topics does the Change Management course cover?

    The course covers five areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge; Practitioner develops applied, scenario-based skill.

    What change models will I learn?

    You will learn a broad set of individual and organisational change models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's principles of influence.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and starts from core concepts, so beginners are welcome. The trainer-led sessions, case studies and practice activities build understanding step by step before you move into the applied Practitioner content.

    What learning materials are provided?

    You receive courseware aligned to the Foundation and Practitioner syllabi, industry-driven case studies, mock exams and practice questions for both levels, and post-training support. Materials support both the closed-book Foundation and open-book Practitioner exams.

    Is the courseware aligned with the latest syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute.

    Enrollment

    How do I enrol in the Change Management course in Armenia?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom sessions, and customised corporate group training for teams in Armenia, so you can choose the format that fits your schedule and learning preference.

    How long is the training programme?

    The combined programme is a 40-hour course, typically delivered over five full days, with Foundation covered first and Practitioner second. The number of days varies with the daily schedule format you choose.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.