Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route to Leading Change

    The Change Management Foundation and Practitioner (CM-F&P) certification validates your ability to lead the people and culture side of organisational change, from how individuals experience transition to how enterprises deliver large-scale transformation. Change Management Certification Training in Senegal from Invensis Learning prepares you for both levels in one guided programme, moving you from understanding change models to applying them in real Senegalese workplaces. The course is aligned to the Change Management Practitioner Guide (current edition) and the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute, with the qualification governed through the Change Management Institute and the Agile Business Consortium. You study five topic areas, Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, and prepare for two separate exams. As Senegal accelerates its New Deal Technologique and digital economy agenda, employers in banking, telecoms, energy and the public sector increasingly need certified change professionals who can turn strategy into adoption. Earn a globally respected credential and start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change

    The Change Management Foundation and Practitioner (CM-F&P) certification validates your ability to lead the people and culture side of organisational change, from how individuals experience transition to how enterprises deliver large-scale transformation. Change Management Certification Training in Senegal from Invensis Learning prepares you for both levels in one guided programme, moving you from understanding change models to applying them in real Senegalese workplaces.

    The course is aligned to the Change Management Practitioner Guide (current edition) and the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute, with the qualification governed through the Change Management Institute and the Agile Business Consortium. You study five topic areas, Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, and prepare for two separate exams.

    As Senegal accelerates its New Deal Technologique and digital economy agenda, employers in banking, telecoms, energy and the public sector increasingly need certified change professionals who can turn strategy into adoption. Earn a globally respected credential and start your change management journey with Invensis Learning.

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    End-to-End Learning and Certification Readiness

    • Structured Change Management F&P Certification training in Senegal designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Senegal

    • Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to Change Management F&P
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured Change Management F&P certification program in Senegal
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Senegal
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured learning and Change Management F&P exam prep training in Senegal
    • Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

    Change Management F&P Certification Eligibility in SenegalDo You Qualify for the Change Management F&P Exam?

    Change Management Certification Eligibility Criteria in Senegal: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

    Change Management Foundation

    • There are no prerequisites for the Change Management Foundation examination.

    • Open to all professionals interested in leading or supporting organizational change.

    Change Management Practitioner

    • You must hold the Change Management Foundation certification before taking the Practitioner exam.

    • Practical change-management or transformation experience is recommended for the Practitioner level.

    Why the Certification Is Worth ItFor Your Change Career in Senegal

    For Individuals

    For Individuals

    Change Management training helps professionals in Senegal build the capability to plan, communicate and sustain organisational change. The programme suits project managers, HR business partners, consultants and team leaders who want a recognised change management credential. Whether you are formalising a change role, moving up from project delivery, or leading transformation in a bank, telco or public agency, this training builds capabilities aligned with what employers now expect.

    If you want to lead change with a globally respected qualification, the combined Foundation and Practitioner route is a clear path forward. You gain the models, the stakeholder skills and the exam readiness that turn strategy into lasting adoption.

    • Proves you can lead the people side of change, a skill Senegalese employers increasingly ask for
    • Opens dedicated change manager, transformation and organisational development roles
    • Gives you proven models such as ADKAR, Kotter and Bridges to plan and embed change
    • Builds stakeholder engagement and communication skills that reduce resistance and drive adoption
    • Earns a globally recognised credential valid across banking, telecoms, energy and the public sector
    • Prepares you for both the Foundation and Practitioner exams in one structured programme
    • Strengthens your standing as a certified change professional in a fast-transforming market
    • Complements project and programme skills so you can deliver both the technical and human sides of change
    For Organizations

    For Organizations

    Change Management group training helps organisations in Senegal equip teams with structured knowledge and practical skills to manage the human side of change. The training can be delivered for transformation offices, HR functions or project teams. For organisations rolling out digital, regulatory or restructuring change, this training provides a scalable, flexible way to improve adoption and reduce delivery risk.

    If your programmes stall because people do not adopt new ways of working, change management training gives teams a common approach to communication, resistance management and embedding change across the organisation.

    • Builds a shared change management language across teams and departments
    • Improves adoption of new systems, processes and ways of working
    • Reduces resistance and change fatigue during transformation programmes
    • Connects strategy to delivery so change actually sticks
    • Enables customised training aligned with your transformation goals
    • Standardises stakeholder engagement and communication practice
    • Provides flexible onsite and live virtual delivery for teams in Senegal
    • Strengthens in-house change capability for digital and regulatory programmes

    Change Management F&P Exam Format in SenegalWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Senegal assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management Foundation Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Multiple choice questions)
    Number of QuestionsFour Sections, 50 Questions
    Exam Duration40 minutes
    Passing CriteriaA score of 50%

    Change Management Practitioner Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Objective testing based on a case study scenario)
    Number of Questions4 Questions (20 Marks each)
    Exam Duration2.5 Hours
    Passing CriteriaA score of 50%

    Change Management F&P Certification Cost in Senegal

    The total cost of getting Change Management F&P certified in Senegal includes the training fee and the certification exam fee.

    Training Cost Includes:

    • 5 days of expert-led Change Management Foundation and Practitioner training
    • Change Management Institute-aligned digital courseware (CMBoK)
    • Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
    • Exam-focused guidance designed to improve first-attempt readiness on both papers
    • The Change Management Foundation and Practitioner training cost in Senegal is USD 1045

    Exam Cost:

    • Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
    • Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
    • Online delivery via the certification body's exam portal
    • Both Foundation and Practitioner credentials are lifetime valid — no renewal required
    • Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Career Demand in SenegalRoles, Sectors and Salaries

    Change management has become a recognised discipline across Senegal as banks, telecoms operators, energy companies and public agencies run large transformation programmes under the New Deal Technologique and Plan Senegal Emergent. As organisations digitise services and restructure, certified professionals who can drive adoption are increasingly sought after. Demand sits at the change manager, transformation lead and organisational development level, and here is what the market is telling us right now.

    FCFA 13.2M

    Change Manager salary, Senegal

    per year, Paylab / MaxisHR 2026

    FCFA 21.6M

    Transformation lead salary, Senegal

    average, market estimate 2026

    280,000

    Digital jobs unlocked by 2030

    GSMA / Ecofin Agency 2026

    7-11%

    Annual salary growth, Senegal

    MaxisHR salary guide 2026

    SECTORS HIRING

    • —Banking, Financial Services and Insurance
    • —Telecommunications and ICT
    • —Energy, Oil, Gas and Utilities
    • —Government and Public Administration
    • —Consulting and Professional Services
    • —Development Agencies and NGOs

    GROWTH TRENDS

    • —New Deal Technologique driving public-sector digitisation
    • —Digital economy targeted at 15% of GDP by 2034
    • —Banking consolidation and regulatory change reshaping the sector
    • —Emerging oil and gas industry building new organisations
    • —Demand concentrated at change manager and transformation level
    • —Certified change talent scarce versus deep project talent pool

    Sources: Paylab, MaxisHR, Worldsalaries (Senegal) 2026; GSMA and Ecofin Agency (digital jobs); TechAfrica News (New Deal Technologique) 2026.

    What Is Driving Demand for Change Managers in Senegal

    Public-Sector Digitisation at Scale

    Senegal's New Deal Technologique commits to a sovereign cloud, biometric digital identity and a zero-paper administration, but such reforms fail without structured change and adoption support.

    Certification builds change adoption skills

    Digital Economy Transformation

    With the digital economy targeted at 15% of GDP by 2034, employers roll out new platforms and processes that need change managers to secure user adoption and value.

    Certification builds stakeholder engagement skills

    Banking Consolidation and Regulation

    Mergers, new entrants and regulatory change across Senegal's banks reshape teams and systems, creating demand for professionals who can lead organisational change smoothly.

    Certification builds resistance-management skills

    Emerging Oil, Gas and Energy Sector

    New energy projects and utility reform are building organisations and operating models from scratch, requiring disciplined change practice to align people, processes and culture.

    Certification builds organisational change skills

    Technology Adoption Gap

    Organisations invest heavily in new tools yet see low uptake when the human side is ignored. Certified change professionals close the gap between deployment and real adoption.

    Certification links strategy to adoption

    Scarce Certified Change Talent

    Senegal has a deep pool of project professionals but few with a recognised change management credential, making certified holders rare and highly valued by employers.

    Certification makes candidates stand out

    Sources: TechAfrica News, World Bank, GSMA and Ecofin Agency (Senegal digital and economic reform) 2026; Trade.gov Senegal industry guide.

    Change management is more than a certification. It is the skill that makes transformation stick. Join professionals in Senegal who turn strategy into adoption and lead change with confidence. Start your journey today.

    Your Senegal Career Transformation

    Your Position Today Versus a Certified Change Leader

    Your Transformation in Senegal

    Senegal's transformation agenda is expanding fast across digital, energy and financial services, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to stand on.

    Today

    Pay capped with little leverage in the Dakar market

    After Certification

    Change managers in Senegal earn around FCFA 13M a year, with senior transformation roles far higher

    Today

    Overlooked for roles that ask for certified change skills

    After Certification

    Eligible for change and transformation posts across banking, telecoms, energy and public agencies

    Today

    Confident in delivery, but employers want structured change capability

    After Certification

    Fluent in engaging stakeholders, managing resistance and leading adoption at scale

    You earn your certification

    Before

    Change authority rests on your job title, not a recognised method

    Now you have

    A globally respected Change Management Foundation and Practitioner credential

    Before

    Seen as a project deliverer, not a change leader

    Now you have

    A clear route into dedicated change manager and transformation roles

    Before

    Change relies on instinct and ad hoc communication

    Now you have

    Proven models like ADKAR, Kotter and Bridges to plan and embed change

    Before

    Recognition fades when you move employer or sector

    Now you have

    A credential recognised across banking, telecoms, energy and the public sector

    "The gap between delivering a project and leading change is increasingly a recognised credential, and the employers driving Senegal's transformation already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Paylab, MaxisHR, Worldsalaries (Senegal) 2026.

    How to Get Change Management F&P Certified in SenegalStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Senegal. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Step 1

    Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2

    Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3

    Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4

    Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5

    Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4

    Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    100% Secure and Safe download

    The Change Skills You Will BuildSkills for Real Change Programmes

    This programme builds the knowledge and applied capability behind the Change Management qualification. By the end, you can diagnose how change affects people, plan and communicate change, and lead adoption across an organisation.

    Guide Individuals Through Change

    You will learn how people experience and respond to change, and how to apply individual change models such as ADKAR and Bridges' Transition Model to support employees through endings, uncertainty and new beginnings.

    Lead Organisational Change

    Apply organisational change models including Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, and assess culture and readiness to choose the right approach for each transformation.

    Engage Stakeholders and Communicate Change

    Identify and analyse stakeholders with tools like the power and interest grid, build a targeted engagement strategy, and design change communications that reduce resistance using proven influence principles.

    Plan and Deliver Change Practice

    Run change impact assessments, build a complete change management plan covering communication, training and resistance, and apply the techniques that embed and sustain change after go-live.

    Apply Emotional Intelligence and Coaching

    Develop the personal and professional skills of an effective change practitioner, from Goleman's emotional intelligence domains to coaching, facilitation, resilience and ethics in change work.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with practice questions, mock exams and exam technique for navigating the Practitioner Guide under time pressure.

    Who Should TakeChange Management F&P Certification Training in Senegal?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1045

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Untitled

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Untitled

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Senegal seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1045

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in SenegalYour Trusted Learning Partner

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Senegal. Our programmes combine experienced change-qualified trainers, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted Change Management training company in Senegal, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced, change-qualified trainers with real transformation experience
    • Flexible formats: live virtual, classroom and corporate group training
    • Structured courseware aligned to the current Foundation and Practitioner syllabi
    • Practice questions and mock exams for both certification levels
    • Guidance to prepare for both exams on the first attempt
    • Customised schedules for organisations and team programmes in Senegal
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified quality and security

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in SenegalInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Senegal

    Radisson Blu Hotel Dakar Sea Plaza, Senegal

    Change Management Foundation and Practitioner Training Location in Senegal

    King Fahd Palace Hôtel, Route de King Fahd, Arrondissement des Almadies, Dakar, Région de Dakar, 18524, Sénégal

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    Corporate Change Management TrainingUpskill Senegal Teams

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    • Tailored change management training for teams and departments
    • Flexible delivery through onsite, live virtual, hybrid or blended formats
    • Schedules aligned with your organisation's availability
    • Role-based examples relevant to Senegalese sectors and programmes
    • Progress tracking, assessments and learner feedback
    • Dedicated coordination and support for group training
    • Scalable delivery for teams in Dakar and across the region

    Industries and Employers We Serve in Senegal

    SonatelEcobank SenegalCBAO Attijariwafa BankSenelecSococim IndustriesTotalEnergies Senegal

    What Our Learners Say

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    Practical Models I Used at Work Straight Away

    "The combined Foundation and Practitioner programme gave me a real toolkit. I used ADKAR and a proper stakeholder plan on a core-banking rollout, and adoption improved noticeably. The open-book exam technique for the Practitioner made a huge difference."

    Awa Diop

    Change Manager, Banking

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    Cleared Both Levels with Confidence

    "As an HR business partner I needed structure around leading change, not just theory. The training gave me clear frameworks for communication and resistance, and the trainer connected everything to real transformation scenarios. I passed both exams on the first attempt."

    Mamadou Sy

    HR Business Partner

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    Well-Structured and Exam-Ready

    "Strong, well-paced sessions. Moving from Foundation concepts to applying them in Practitioner scenarios felt logical. The mock exams highlighted exactly where I needed to revise before the real thing."

    Fatou Ndiaye

    Project Manager, Telecoms

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    A Genuine Step up in My Career

    "The course helped me shift from delivering projects to leading change. Understanding culture, readiness and stakeholder engagement changed how I approach every programme now."

    Ibrahima Fall

    Transformation Consultant

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    Gave Our Teams One Change Language

    "We enrolled a mixed team of project and HR staff for a digital transformation. The corporate delivery was tailored to our sector, and afterwards our teams shared a common language for managing adoption. Delivery risk on our rollouts dropped."

    Aissatou Ba

    Head of Transformation, Public Sector

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    Scalable and Well-Coordinated for Our Team

    "As an L&D lead I needed a scalable way to build change capability. Invensis coordinated the schedule around our shifts and reported progress clearly. The practical exercises made the concepts stick for our people."

    Ousmane Sarr

    L&D Lead, Energy Sector

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    We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change management is a recognised, in-demand skill as Senegal digitises public services and transforms banking, telecoms and energy. Certified change professionals help organisations achieve adoption, and roles such as change manager and transformation lead command strong salaries in the Dakar market.

    General

    Is the Change Management certification worth it in Senegal?

    Yes. Change management is a recognised, in-demand skill as Senegal digitises public services and transforms banking, telecoms and energy. Certified change professionals help organisations achieve adoption, and roles such as change manager and transformation lead command strong salaries in the Dakar market.

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level qualification covering the models, tools and practices for managing the people side of change. Foundation validates your knowledge of change concepts, while Practitioner validates your ability to apply them to realistic organisational scenarios. It is aligned to the Change Management Body of Knowledge (CMBoK).

    Who should take this change management course?

    It suits project and programme managers, HR and organisational development professionals, consultants, and leaders who sponsor or deliver change. There are no formal prerequisites for the Foundation level, so it is open to professionals at any stage.

    Is the certification recognised internationally?

    Yes. The Change Management qualification is recognised in over 150 countries and is well respected wherever organisational change is a professional discipline, so the credential travels with you across sectors and borders.

    Do I need prior change management experience?

    No. The Foundation level has no formal prerequisites and starts from the fundamentals. The Practitioner level builds on Foundation and applies the concepts to scenarios, and the training supports you through both.

    Pricing

    How much does Change Management training cost in Senegal?

    Fees depend on the delivery format and batch, so exact pricing in FCFA is available on request. The fee covers instructor-led training, courseware, practice questions and mock exams for both levels. Request a quote or talk to a learning advisor for current pricing.

    What is included in the course fee?

    The training fee typically includes instructor-led sessions, aligned courseware for both levels, practice questions, mock exams and learner support. Exam voucher inclusion can vary, so confirm the current package when you enquire.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package. Some bundles include the Foundation and Practitioner exam vouchers, while others are training only. Ask a learning advisor to confirm exactly what your chosen package covers.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for transformation offices, HR functions and project teams in Senegal. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you and to see upcoming batches.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions to be completed in 40 minutes. It is closed book, and the pass mark is 50%, which is 25 out of 50 correct. It tests your knowledge across the five change management topic areas.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book, using the Change Management Practitioner Guide. It has 5 scenario-based sections each worth 16 marks, 80 marks in total, over 2.5 hours. The pass mark is 50%, which is 40 out of 80 marks.

    How many exams are in the combined programme?

    There are two separate exams. You must sit and pass both the Foundation and the Practitioner exams to hold both credentials. Foundation certification is the prerequisite for the Practitioner level.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario-based questions require analysis and judgement, so you cannot simply look up answers. Efficient guide navigation and solid method knowledge are both essential.

    What happens if I do not pass an exam?

    You can re-sit the exam you did not pass. Retake policies and fees vary by provider and channel, so confirm the current terms when you enrol. The training and mock exams are designed to prepare you to pass on the first attempt.

    Course Content

    What will I learn in this course?

    You will learn to manage the people side of change across five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at both knowledge and applied levels.

    Which change management models does the syllabus cover?

    The syllabus covers a broad set of models, including Bridges' Transition Model, ADKAR, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    What standard is the training based on?

    The training is aligned to the Change Management Practitioner Guide (current edition) and the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute, following the current Foundation and Practitioner exam syllabi.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and mock exams for both the Foundation and Practitioner levels, plus scenario-based practice using open-book technique, so you can identify weak areas and build exam readiness.

    How is the combined programme structured?

    The combined programme is delivered as a 40-hour course. Foundation content is typically covered first, followed by Practitioner content and applied scenarios, so you progress from understanding change models to applying them in real organisational contexts.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website by choosing your format and completing payment, after which you receive access to schedules and resources. New batches run regularly in Senegal. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available in Senegal?

    We offer live virtual instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and learning preference.

    Is this course available online in Senegal?

    Yes. The course is available online through live virtual instructor-led training, with real-time sessions led by an expert trainer and accessible across devices, so you can learn from anywhere in Senegal.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.