Quality Function Deployment Training Course
- Advance your career with Invensis Learning's 1-Day Quality Function Deployment training
- Gain in-depth knowledge of using tools for product development aligned with customer requirements
- Learn the fundamentals of designing robust products and services
- Understand how to document design process strategies effectively
- Acquire the skills to create and control maintenance strategies
Instructor-led QFD training
Retrospective Sessions
Certified Trainers
Quality Function Deployment Training Course Overview
Quality Function Deployment (QFD) training is essential for professionals seeking to excel in product development and quality management. This training helps individuals learn how to use QFD to convert customer requirements into measurable design targets and drive them from the assembly level down through the sub-assembly, component, and production process levels.
Upon completing this QFD training, professionals will have a solid grasp of Quality Function Deployment techniques that can be readily applied. We offer flexible training options, including interactive classroom sessions, live online classes, and on-site training deliveries. Enroll today to earn your Quality Function Deployment training course and enhance your professional capabilities.
What You Will Learn from the Quality Function Deployment Training Course?
Skills You'll Gain with Quality Function Department Training
Our QFD training empowers you with a comprehensive skill set, equipping you to excel as a proficient quality manager. Develop advanced leadership, communication, and stakeholder management abilities.
Training Delivery Options
Live Virtual Instructor-led Training
Corporate Group Training-Onsite
Quality Function Deployment Course Outline
Module 2: Pre-Planning a QFD Project
- Describe the process for completing a QFD project
- Know the key questions needed to plan and complete a QFD project
- State the definition for the Voice of the Market
- Comprehend the components of a great QFD team
- Know which departments should be on a QFD team
- Know the documentation needed for each phase of a QFD project
Module 3: The Voice of the Customer
- Describe the difference in the 3 levels of quality in the Kano Model
- Identify where customer information could be collected within your organization
- Explain how to determine the number of customer to interview
- Understand the different types of customers
- Know how to create a customer selection matrix
- Understand what the term “Gemba” means
Module 4: Needs vs. Features
- Understand the two basic requirements for collecting the Voice of the Customer
- Differentiate between a need and a solution or feature
- Know what to do when a customer gives you a solution rather than a true customer need
- Understand the definition of the term “level of abstraction”
- Know how to turn a verbatim statement into information that can be measured
Module 5: Calculating a QFD Matrix
- Recognize the difference between the what’s and the how’s
- Identify the stages in calculating a QFD matrix
- Understand the methodology behind the relationship matrix
- State the meaning of the symbols used in a QFD matrix
- Calculate a simple House of Quality
Module 6: Rooms in the House of Quality
- Define the different rooms in the House of Quality
- Know the steps in creating a House of Quality
- Build a House of Quality
- Recognize what to look for when evaluating a House of Quality
- Evaluate an existing House of Quality and make recommendations
Module 7: Beyond the House of Quality
- Define the steps needed to create a product design matrix
- Know the steps for creating a process design matrix
- Understand the rational in creating a control matrix
- Construct a product design and process planning matrix
- Evaluate production planning concepts
Module 8: Tools Needed for QFD: Affinity Diagrams
- Define affinity diagrams
- Identify when to use an affinity diagram
- State the steps for affinitizing information
- Describe the critical guidelines for using an affinity diagram
Module 9: Tools Needed for QFD: Tree Diagrams
- Identify the meaning of a tree diagram
- Understand when to use a tree diagram
- Identify the steps needed to create a tree diagram
- Recognize critical guidelines needed for creating a tree diagram
Module 10: Tools Needed for QFD: Cause and Effect Diagrams
- Define a cause and effect diagram
- Understand when to use a cause and effect diagram
- Define the steps in creating a cause and effect diagram
- Identify the guidelines for using a cause and effect diagram
Module 11: Tools Needed for QFD: Flow Charts
- Define flowcharting
- Understand when to use a flow chart
- State the different uses for flowcharting
- Identify the different symbols used in simple flowcharting
- Describe the guidelines for flowcharting
Who Should Attend Quality Function Deployment Training?
Quality Function Deployment Training Eligibility Criteria
There are no pre-requisite criteria for taking the Quality Function Deployment training.
Organize Corporate Group Quality Function Deployment Training for your teams around the world
Invensis learning provides In person and live virtual instructor-led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards.- Experienced & Industry Specific Trainers
- 24x7 Support
- Deliver Sessions across continents via In Person/ Virtual Instructor-Led Training
- Customized Trainings
Know About Your Quality Function Deployment Certification
Our QFD Certification Training by seasoned trainers equips professionals with essential quality management skills through the comprehensive syllabus.
Why should I pursue QFD Certification?
Pursuing QFD Certification is highly valuable for professionals aiming to excel in product development. It equips individuals with the skills to effectively utilize QFD principles to design products that meet customer needs and expectations. This certification enhances career prospects and showcases expertise in QFD practices.
What are the prerequisites for QFD Certification?
Typically, there are no strict prerequisites for enrolling in a Quality Function Deployment (QFD) Certification course. It is open to individuals at all levels, including those new to QFD concepts and experienced practitioners. However, a basic understanding of product development processes and quality management can be advantageous.
FAQs on Quality Function Deployment
What are the objectives of the Quality Function Deployment Course?
Upon completing your QFD training, you will have a comprehensive understanding of the following:
- Defining Quality Function Deployment and its role in product development
- The history of QFD and its significance in improving product quality
- The benefits of QFD in terms of customer satisfaction and product competitiveness
- Distinguishing between true customer needs and technical descriptors
- Creating a Phase I QFD matrix to initiate the QFD process
- Focusing on each phase within the four phases of a QFD process
- Gathering essential data for every room in a four-phase QFD process
- Evaluating a practical example of 'Houses of Quality'
Which governing body oversees this QFD course?
The QFD course is not affiliated with any specific governing body. However, it has been developed by experts in quality management to provide professionals with the necessary skills and knowledge to excel in product development and quality enhancement.
What is the career path for Quality Function Deployment Training?
Professionals with Quality Function Deployment Training can pursue various career paths, including product managers, project engineers, quality control analysts, and process improvement specialists. This training equips individuals to excel in roles focused on optimizing product development processes and ensuring alignment with customer needs.
What is the scope of Quality Function Deployment Training?
The scope of Quality Function Deployment Training extends across multiple industries, including manufacturing, engineering, product development, and more. It equips professionals with the skills to capture and translate customer needs into product characteristics systematically, making them valuable contributors to any sector that values customer-centric product design.
Do companies value Quality Function Deployment Training?
Yes, companies highly value Quality Function Deployment Training. It demonstrates a professional's commitment to delivering products that align with customer requirements and enhance product quality. QFD-trained professionals are crucial in improving customer satisfaction and competitiveness in the marketplace.
General FAQs
How do I enroll for training?
You can enroll for training by following below mentioned points:
- Select a course
- Select a schedule of your choice
- Select the mode of your training
- Click on “Enrol Now” button
- Fill the necessary details to make the payment
- Get all the course materials to prepare for the training
- Join the training on the scheduled date
Can I opt for a customized schedule other than what is mentioned on the website?
Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:
- Focused 1-to-1 training can be customized as per your choice
- Group training of more than 5 participants can be customized
- On-site training can be customized as per clients’ requirement
How much discount will I get if I enroll for training?
What is the certification that I will get after completing my training?
What will be included in my training?
Once you enroll for training from Invensis Learning, you will receive:
- A copy of course material
- Study guide Prepared by SMEs
- Practice Tests
- Retrospective session
- Access to free resources
- Complimentary additional training session
- PDUs for relevant courses
- Course completion certificate/Official certificate
What is the refund amount I will get if I cancel my enrollment?
Please check out our refund policy page to know more if you cancel your enrollment.
Will the training be delivered in a native language if a participant choses to?
If I want to know more about a course, whom should I connect with?
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