VeriSM Foundation Certification Training in Philippines

From Study to Certified

Designed for IT and business professionals across the Philippines, this instructor-led programme from a trusted VeriSM Foundation training company introduces VeriSM, the service management approach for the digital age. Learn the VeriSM model and management mesh, prepare for the EXIN VeriSM Foundation exam, and earn a globally recognised credential valued by the country's fast-growing IT-BPM and shared-services employers.

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Modernize Digital Service Management with VeriSM in Philippines

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What Is the EXIN VeriSM Foundation Certification?Your Entry into Modern Service Management

The VeriSM Foundation (VeriSM-F) certification is an entry-level credential that introduces VeriSM, a service management approach designed for the digital age. VeriSM Foundation certification training in the Philippines prepares IT and business professionals to define their own flexible, context-driven service management approach using the VeriSM model and management mesh, instead of following one prescriptive framework.

Governed by EXIN and based on the VeriSM framework created by the IFDC, the qualification is grounded in the EXIN VeriSM Foundation Examination Specification. You learn how governance, service culture, progressive practices such as ITIL, Agile, DevOps and Lean, and innovative technologies combine within a single service management model. There are no formal prerequisites, so the course is open to professionals at any career stage.

For a Philippine workforce powering a nearly USD 42 billion IT-BPM industry, VeriSM offers a modern, vendor-neutral way to manage services across banking, telecoms, healthcare and shared-services delivery. Earn a lifetime, globally recognised EXIN credential and take a confident first step with Invensis Learning.

Key Highlightsof the VeriSM™ Foundation Training Course

End-to-End Learning and Certification Readiness

Structured VeriSM Foundation Certification training in Philippines designed to help learners understand core concepts, frameworks, tools, and practices
Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized VeriSM Foundation course online materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Philippines by experienced trainers with relevant service management expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Philippines

Flexible learning options available for professionals seeking VeriSM Foundation training online
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Philippines
Earn a VeriSM Foundation certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Philippines
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

VeriSM Foundation Certification Eligibility in PhilippinesDo You Qualify for the VeriSM™ Foundation Exam?

VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

There are no prerequisites criteria for taking the Online VeriSM Foundation training.
Familiarity with service management principles or IT service delivery is advantageous but not required.
Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

The Payoff of Getting VeriSM CertifiedSkills, Recognition and Career Growth

For Individuals

VeriSM Foundation certification helps IT and business professionals prove they can manage services the modern, digital way. The credential suits service desk staff, IT managers, consultants and business professionals who want a flexible, up-to-date approach to service management. Whether you work in a global capability centre, a bank, a telco or a shared-services team, VeriSM gives you a vendor-neutral model you can apply straight away.

If you want a recognised, future-focused service management credential without lengthy prerequisites, VeriSM Foundation is an accessible starting point. You gain the VeriSM model, the management mesh concept, and a structured route to certification with Invensis Learning.

Earn a globally recognised EXIN credential valued across the Philippines and 165+ countries
Stand out for IT service management roles as employers shift to higher-value work
Learn a framework-agnostic model that unifies ITIL, Agile, DevOps and Lean
Build the confidence to manage services around consumer outcomes, not just technology
Open a clear path into the EXIN VeriSM scheme: Essentials, Plus and Professional
Gain a lifetime certification with no renewal fees or expiry
Apply modern service management skills from day one, whatever your career stage

For Organizations

VeriSM group training helps organisations modernise how they manage services by equipping teams with a flexible, consumer-focused model. The training can be delivered for IT functions, service desks, shared-services teams or whole departments. For organisations looking to connect service delivery to strategy and keep pace with digital change, this training provides a scalable, framework-agnostic solution.

If your organisation runs several frameworks in silos, VeriSM group training creates one shared service management approach. Teams gain a common language for governance, service culture and practice selection that adapts to your context.

Builds a shared, modern service management language across IT and business teams
Helps teams combine ITIL, Agile, DevOps and Lean within one flexible model
Supports digital transformation across service delivery and operations
Improves consumer-focused service design and value co-creation
Standardises service management thinking across departments and locations
Enables customised group training aligned with business goals
Develops future-ready service capability for a competitive IT-BPM market

VeriSM Foundation Exam Format in PhilippinesWhat to expect on exam day

The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

Exam Component	Details
Exam Type	Multiple choice questions
No of Questions	40 questions
Exam Duration	60 minutes
Passing Score	65% (26/40 marks required)
Type	Closed book
Conducted By	EXIN
Testing Basis	VeriSM Foundation BoK (IFDC)
Testing Format	EXIN online proctored or test centre

VeriSM Foundation Certification Cost in Philippines

The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

Training Cost Includes:

2 days of expert-led EXIN-accredited VeriSM Foundation training
EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
Scenario practice on the VeriSM model, Management Mesh, and progressive practices
Full-length 40-question mock exams that mirror the live EXIN paper
The VeriSM™ Foundation training cost in Philippines is PHP 72900

Exam Cost:

EXIN VeriSM Foundation exam fee paid to EXIN
Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

VeriSM Career Paths in the PhilippinesRoles, Demand and Earning Power

VeriSM Foundation is gaining ground as the Philippines moves its IT-BPM industry toward higher-value work. As global capability centres, banks and telcos modernise service delivery, professionals who can apply a flexible, consumer-focused service management model are increasingly sought after. Demand spans service desk and IT service roles through to service delivery managers and ITSM consultants, and here is what the market is telling us right now.

₱1.12M

Service Delivery Manager salary, Philippines

average per year, PayScale 2026

₱1.13M

Senior IT Manager salary, Philippines

average, PayScale 2026

1.97M

IT-BPM sector jobs target, 2026

IBPAP 2026 outlook

$42B

IT-BPM revenue target, 2026

IBPAP 2026 outlook

SECTORS HIRING

—IT-BPM and Outsourcing Services
—Global Capability Centres (GCCs)
—Banking, Financial Services and Insurance
—Telecommunications
—Healthcare and Technology-Enabled Services
—Government and Public Sector

GROWTH TRENDS

—IT-BPM industry targeting nearly USD 42 billion revenue in 2026
—Sector employment heading toward 1.97 million jobs in 2026
—GCCs driving demand for higher-value service management skills
—Shift from contact-centre work to analytics, transformation and strategy
—Persistent talent shortage for skilled service management professionals
—Digital transformation accelerating across BFSI, telecoms and healthcare

Sources: PayScale, SalaryExpert, Indeed, Jobstreet (Philippines) 2026; IBPAP IT-BPM 2026 outlook.

Designation

VeriSM™ Foundation Certified Professionals in Philippines : Salary Insights and Trends

Hiring Companies in Philippines

₱420K

Min

₱650K

Average

₱950K

Max

Glassdoor · Indeed (Philippines) 2026

ConcentrixTELUS DigitalCognizant

Source: Concentrix · TELUS Digital · Cognizant

What Is Driving Demand for Modern Service Management in the Philippines

Fragmented Service Frameworks

Many Philippine enterprises run ITIL, Agile and DevOps in silos. VeriSM gives teams one flexible model to integrate these practices around consumer outcomes.

VeriSM unifies your service practices

Digital Transformation Pressure

Banks, telcos and healthcare providers are digitising fast, but legacy, technology-centric service management struggles to keep pace with changing consumer expectations.

VeriSM keeps service delivery current

Move to Higher-Value Work

As the IT-BPM sector shifts beyond contact-centre roles, employers need professionals who can manage services strategically, not just operate them day to day.

VeriSM builds strategic service skills

Service Management Talent Shortage

Talent scarcity remains the sector's biggest challenge. Professionals who understand modern, agnostic service management are in short supply and high demand.

VeriSM makes certified talent stand out

GCC Growth and Complexity

Global capability centres in Manila and Cebu run complex, multi-framework service portfolios that need a unifying model like VeriSM to govern them well.

VeriSM helps govern complex portfolios

Rising Consumer Expectations

Digital consumers expect seamless, outcome-based services. VeriSM's consumer-centric approach helps organisations design and deliver services that meet those expectations.

VeriSM centres services on outcomes

Sources: IBPAP IT-BPM 2026 outlook; Business Inquirer, BusinessMirror, Outsource Accelerator (Philippines) 2026.

VeriSM Foundation is more than a certificate. It is a modern service management mindset for the digital age. Join professionals across the Philippines building future-ready service skills. Start your journey today.

Your Philippines Career Transformation

From Service Operator to Modern Service Leader,

Your VeriSM Foundation Transformation

The Philippine service management market is moving toward higher-value, digital-first delivery, and employers increasingly separate professionals with a modern service mindset from the rest. Here is which side of that line you want to be on.

Today

Salary tied to operational IT roles with limited leverage to negotiate

After VeriSM

Service delivery and ITSM roles in the Philippines average around ₱1.1M, with senior bands higher

Today

Salary tied to operational IT roles with limited leverage to negotiate

Today

Overlooked for roles that ask for modern service management skills

After VeriSM

Eligible for service management roles across IT-BPM, GCCs, BFSI and telecoms

Today

Overlooked for roles that ask for modern service management skills

Today

Confident operating tools, but not governing services to strategy

After VeriSM

Able to design and manage services around consumer outcomes and value

Today

Confident operating tools, but not governing services to strategy

You earn your VeriSM Foundation

Before

Service knowledge tied to a single framework such as ITIL alone

Now you have

A flexible model that integrates ITIL, Agile, DevOps and Lean

Before

Service knowledge tied to a single framework such as ITIL alone

Before

No recognised, portable service management credential

Now you have

A globally recognised EXIN credential that is valid for life

Before

No recognised, portable service management credential

Before

A mainly technology-centric view of IT service delivery

Now you have

A consumer-centric, outcome-based approach employers value

Before

A mainly technology-centric view of IT service delivery

Before

Unsure how to modernise service management for the digital age

Now you have

A clear route into the EXIN VeriSM scheme and digital service leadership

Before

Unsure how to modernise service management for the digital age

"The gap between running IT services and leading them the modern way is a recognised credential, and the organisations that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: PayScale, SalaryExpert, Jobstreet (Philippines) 2026; IBPAP IT-BPM 2026 outlook.

How to Get VeriSM Foundation Certified in PhilippinesStep-by-Step Certification Process

The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

Step 1

Enroll in VeriSM Foundation Training

Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

Step 1

Enroll in VeriSM Foundation Training

Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

Step 2

Schedule the Exam

Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

Step 2

Schedule the Exam

Step 3

Take the Exam

The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

Step 3

Take the Exam

Step 4

Qualify the Exam

To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

Step 4

Qualify the Exam

To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

Step 5

Get Certified

Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

Step 5

Get Certified

Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

Step 6

Maintain Your Certification

Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

Step 6

Maintain Your Certification

Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

Course Curriculumof the VeriSM™ Foundation Certification Training

The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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Organizational context
Organizational governance
Digital transformation

Governance and context questions here connect directly to nearly every later module.

Module 1: The Service Organization

Organizational context
Organizational governance
Digital transformation

Governance and context questions here connect directly to nearly every later module.

100% Secure and Safe download

The Modern Service Management Skills You Will BuildSkills Aligned to the EXIN Syllabus

In VeriSM Foundation training you will learn how to define a flexible, consumer-focused service management approach using the VeriSM model, the management mesh and modern practices. The curriculum follows the seven topic areas of the EXIN VeriSM Foundation Examination Specification.

The Service Organisation and Service Culture

Understand what services are in the digital age and how a consumer-focused culture underpins effective service management. Learn why organisations must shift from technology-centric to outcome-based thinking.

People and Organisational Structure

Explore how people, teams and structures shape service delivery. Learn about cross-functional collaboration, servant leadership and clear accountability within flexible ways of working.

The VeriSM Model and Management Mesh

Master the heart of VeriSM: governance, service management principles, the four-stage practice of Define, Produce, Provide and Respond, and the management mesh that integrates resources, environment and practices.

Progressive Practices in the Mesh

Learn how to select and combine management practices such as ITIL, Agile, DevOps, Lean, SIAM and COBIT within the VeriSM mesh, choosing the right practice for each context rather than one fixed framework.

Innovative Technologies for Services

Understand how cloud, AI and automation, IoT, and big data analytics reshape service management, and how to handle the security, privacy and ethics that come with them.

Getting Started with VeriSM

Learn the practical steps to begin a VeriSM journey: assessing current maturity, defining an initial management mesh, integrating existing frameworks and driving continuous improvement.

Who Should TakeVeriSM Foundation Certification Training in Philippines?

Service Managers

IT Architects

Service Desk Manager

Project Managers

Process Owners

Process Managers

IT Manager

Business Analysts

Quality Managers

Who Can Take This Certification Training

VeriSM Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

VeriSM™ Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official EXIN-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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VeriSM™ Foundation Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

PHP 72900

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

Official EXIN-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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VeriSM™ Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Philippines seeking to build modern service management capabilities across teams.

Official EXIN-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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VeriSM™ Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

Official EXIN-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Untitled

VeriSM™ Foundation Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official EXIN-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis for VeriSM in the PhilippinesAccredited, Expert-Led and Flexible

Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations across the Philippines who want to modernise how they manage services. As an accredited EXIN training partner and VeriSM Foundation training company, we combine experienced, certified trainers, official courseware, and flexible live online, classroom and corporate formats. Whether you are an individual building a future-ready credential or a team standardising service management, our programmes focus on practical understanding, exam readiness and real-world application, backed by ISO 9001 and ISO 27001 certified quality and security standards.

Accredited EXIN training partner delivering official VeriSM Foundation courseware
Experienced, certified trainers with real ITSM and service management expertise
Flexible live online, classroom and self-paced learning to fit your schedule
Instructor-led exam preparation aligned to the EXIN examination specification
Dedicated learner support before, during and after training
Customised corporate group training for teams across the Philippines
ISO 9001 and ISO 27001 certified quality and information security
Trusted by professionals and organisations across 100+ countries

60+

Global Course Portfolio

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

VeriSM™ Foundation Training Locations in PhilippinesAll our classroom training is now available online at your convenience

VeriSM™ Foundation in Philippines

Makati Shangri-La, Ayala Avenue, San Lorenzo, District I, Makati, Southern Manila District, Metro Manila, 1226, Philippines

VeriSM™ Foundation in Philippines

Conrad Manila, Seaside Boulevard, Barangay 76, Zone 10, District 1, Pasay, Southern Manila District, Metro Manila, 1300, Philippines

VeriSM™ Foundation in Philippines

Makati Shangri-La, Ayala Avenue, San Lorenzo, District I, Makati, Southern Manila District, Metro Manila, 1226, Philippines

VeriSM™ Foundation in Philippines

Conrad Manila, Seaside Boulevard, Barangay 76, Zone 10, District 1, Pasay, Southern Manila District, Metro Manila, 1300, Philippines

Corporate VeriSM Training for TeamsBuild Capability at Scale

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Customised VeriSM training for teams, departments and service functions
Flexible delivery through live virtual, onsite, hybrid or blended formats
Schedules aligned to your organisation's availability across the Philippines
Experienced trainers with real service management and industry expertise
Role-based examples and case discussions for better workplace application
Dedicated coordination and learner support for group programmes
Scalable delivery for local, regional and global teams

What Our Learners Say

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A Modern Take on Service Management

"The VeriSM Foundation course finally connected the frameworks I use every day. The management mesh helped me see how ITIL, Agile and DevOps fit together, and the mock questions made the exam far less intimidating."

Miguel Santos

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Practical and Easy to Follow

"Coming from a BPO background, I found the trainer explained the VeriSM model in a way I could apply at work straight away. I passed on my first attempt and feel more confident leading my team."

Andrea Reyes

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0/0

A Great Starting Point for ITSM

"I had no prior service management certification, and VeriSM Foundation was a perfect entry point. The sessions were interactive and the digital badge already helped me stand out in interviews."

Paolo Cruz

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Standardised How Our Team Thinks

"We enrolled our service management team and the results were immediate. Everyone now shares a common, modern vocabulary for service delivery. Invensis handled the scheduling and coordination smoothly."

Liza Gonzales

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Ideal for Our Transformation Goals

"VeriSM gave our organisation a flexible model to support our digital transformation. The corporate training was tailored to our context and the trainer's real-world experience really showed."

Ramon Villanueva

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0/0

4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

Enquire with us now

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We also deliver VeriSM™ Foundation Certification Trainingacross multiple cities

Invensis Learning delivers industry-leading VeriSM™ Foundation training solutions tailored for individuals and organizations.

Pasig Davao City Cebu City Manila

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Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

VeriSM Foundation is EXIN's entry-level credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how organisations define their own flexible service management approach.

General

What is the VeriSM Foundation certification?

Who should take VeriSM Foundation training in the Philippines?

It suits IT and business professionals at any career stage, including service desk staff, IT managers, consultants and business roles in IT-BPM, GCCs, banking and telecoms. There are no formal prerequisites, so it is open to everyone.

Is VeriSM Foundation worth it for my career?

Yes. As Philippine employers modernise service delivery and shift to higher-value work, a modern, framework-agnostic credential helps you stand out for service management roles that can pay around PHP 1.1M a year, and more at senior levels. Talk to a learning advisor to plan your path.

What exactly is VeriSM?

VeriSM is a service management approach for the digital age. Instead of prescribing one method, it gives organisations a model to combine the practices best suited to their context, including ITIL, Agile, DevOps, Lean and SIAM. The management mesh is its central concept.

Is VeriSM Foundation recognised internationally?

Yes. EXIN is an internationally recognised examination body operating in over 165 countries, and VeriSM Foundation is valued worldwide as a modern service management credential, especially in organisations undergoing digital transformation.

How long is the VeriSM Foundation certification valid?

The certification is for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you pass.

Pricing

How much does VeriSM Foundation training cost in the Philippines?

Training is quoted based on your chosen format, such as live online, classroom or corporate group training, and packages typically bundle the exam voucher. Pricing is available on request, so request a quote for current fees and batch schedules.

What is included in the course fee?

The fee usually includes accredited VeriSM Foundation courseware, instructor-led sessions, practice questions, mock assessments, exam preparation and learner support. Many packages also include the EXIN exam voucher. Confirm inclusions when you request a quote.

Is the EXIN exam fee included in the training price?

In most accredited packages the exam voucher is bundled with training, but this varies by provider and region. EXIN pricing depends on channel and currency, so confirm the exam inclusion with our team before enrolling.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and service functions. Contact us for a tailored quote for your organisation.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What is the format of the VeriSM Foundation exam?

The EXIN VeriSM Foundation exam is a closed-book, multiple-choice examination with single-answer questions. It is based on the EXIN VeriSM Foundation Examination Specification and covers the VeriSM model, management mesh and related topics.

How many questions are on the exam and how long is it?

The exam has 40 multiple-choice questions and a duration of 60 minutes (one hour). It is a closed-book examination.

What is the passing score for the VeriSM Foundation exam?

You need 65% to pass, which means answering at least 26 of the 40 questions correctly.

Are there any prerequisites to sit the exam?

No. VeriSM Foundation has no formal prerequisites and is the entry-level credential in the EXIN VeriSM scheme, open to all regardless of education or experience.

Where can I take the VeriSM Foundation exam?

You can take it online through EXIN's proctored exam system or at an accredited testing location. The exam is usually arranged through your accredited training provider as part of a training and exam bundle.

What if I do not pass the first time?

You can retake the EXIN VeriSM Foundation exam. Our instructor-led preparation, mock questions and learner support are designed to help you pass with confidence; confirm the current re-sit policy and any fee with our team.

Course Content

What topics does VeriSM Foundation training cover?

The training follows the seven EXIN topic areas: The Service Organization (10%), Service Culture (15%), People and Organizational Structure (10%), The VeriSM Model (25%), Progressive Practices (17.5%), Innovative Technologies (10%) and Getting Started (12.5%).

What is the VeriSM management mesh?

The management mesh is the central concept of VeriSM. It integrates four elements, resources, environment, emerging practices and management practices, so an organisation can build a service management approach that fits its own context.

Do I need prior service management experience?

No prior service management knowledge is required. VeriSM Foundation is designed to be accessible to both IT and business professionals, so beginners and experienced practitioners alike can take it.

How is the training delivered and how long is it?

VeriSM Foundation is typically delivered over about 16 hours, most commonly across two days, in live online, classroom or corporate formats, with practical examples and exam-focused practice.

What are VeriSM patterns?

VeriSM patterns are organisational profiles, Innovative, Responsive, Stable and Collaborative, that describe different balances of innovation, agility, stability and collaboration and influence how an organisation configures its management mesh.

Enrollment

How do I enrol in the VeriSM Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing a batch.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and learning style.

How soon can I start?

New batches run regularly for learners across the Philippines. Contact our team or view upcoming schedules to find a live online or classroom cohort that suits you.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

VeriSM Foundation Exam Format in PhilippinesWhat to expect on exam day

Exam Component

Details

Exam Type

Multiple choice questions

No of Questions

40 questions

Exam Duration

60 minutes

Passing Score

65% (26/40 marks required)

Type

Closed book

Conducted By

EXIN

Testing Basis

VeriSM Foundation BoK (IFDC)

Testing Format

EXIN online proctored or test centre

VeriSM Career Paths in the PhilippinesRoles, Demand and Earning Power

VeriSM Foundation Certification Training in Philippines

What Is the EXIN VeriSM Foundation Certification?UntitledYour Entry into Modern Service Management

What Is the EXIN VeriSM Foundation Certification?Your Entry into Modern Service Management

Key Highlightsof the VeriSM™ Foundation Training Course

VeriSM Foundation Certification Eligibility in PhilippinesDo You Qualify for the VeriSM™ Foundation Exam?

The Payoff of Getting VeriSM CertifiedSkills, Recognition and Career Growth

VeriSM Foundation Exam Format in PhilippinesWhat to expect on exam day

VeriSM Foundation Certification Cost in Philippines

VeriSM Career Paths in the PhilippinesRoles, Demand and Earning Power

SECTORS HIRING

GROWTH TRENDS

What Is Driving Demand for Modern Service Management in the Philippines

Fragmented Service Frameworks

Digital Transformation Pressure

Move to Higher-Value Work

Service Management Talent Shortage

GCC Growth and Complexity

Rising Consumer Expectations

From Service Operator to Modern Service Leader,

Your VeriSM Foundation Transformation

How to Get VeriSM Foundation Certified in PhilippinesStep-by-Step Certification Process

Step 1: Enroll in VeriSM Foundation Training

Step 2: Schedule the Exam

Step 3: Take the Exam

Step 4: Qualify the Exam

Step 5: Get Certified

Step 6: Maintain Your Certification

Enroll in VeriSM Foundation Training

Enroll in VeriSM Foundation Training

Schedule the Exam

Schedule the Exam

Take the Exam

Take the Exam

Qualify the Exam

Qualify the Exam

Get Certified

Get Certified

Maintain Your Certification

Maintain Your Certification

Module 1: The Service Organization

Module 2: Service Culture

Module 3: People and Organizational Structure

Module 4: The VeriSM Model

Module 5: Progressive Practices

Module 6: Innovative Technologies

Module 7: Getting Started

Course Curriculumof the VeriSM™ Foundation Certification Training

Module 1: The Service Organization

The Modern Service Management Skills You Will BuildSkills Aligned to the EXIN Syllabus

The Service Organisation and Service Culture

People and Organisational Structure

The VeriSM Model and Management Mesh

Progressive Practices in the Mesh

Innovative Technologies for Services

Getting Started with VeriSM

Who Should TakeVeriSM Foundation Certification Training in Philippines?

VeriSM Foundation Training Modesfor Professionals and Teams

VeriSM™ Foundation Classroom Training

VeriSM™ Foundation Live Virtual Training

VeriSM™ Foundation Corporate Group Training

VeriSM™ Foundation Focused 1-to-1 Training

VeriSM™ Foundation Classroom Training

Why Choose Invensis for VeriSM in the PhilippinesAccredited, Expert-Led and Flexible

VeriSM™ Foundation Training Locations in PhilippinesAll our classroom training is now available online at your convenience

Corporate VeriSM Training for TeamsBuild Capability at Scale

What Our Learners Say

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