Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Professional Certification?UntitledThe Advanced Multi-Supplier Credential

    The EXIN SIAM Professional (SIAM-P) is the advanced-level credential in the EXIN SIAM scheme, and SIAM Professional certification training in New Zealand prepares experienced service management professionals to apply Service Integration and Management across complex multi-supplier environments. Awarded by EXIN, the credential validates your ability to design, implement, run and improve a SIAM operating model when several providers deliver together. The programme is grounded in the SIAM Body of Knowledge (SIAM BoK) published by Scopism and follows the EXIN SIAM Professional Examination Specification. It spans five topic areas, Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, all assessed through a scenario-based examination that tests judgement rather than recall. For professionals governing all-of-government cloud panels, banking vendor ecosystems or managed-service contracts across New Zealand, SIAM-P proves you can integrate providers into a single, accountable service. EXIN SIAM Foundation is the recommended starting point, and the certification is valid for lifetime. Start your SIAM Professional journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in New Zealand, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Professional Certification?The Advanced Multi-Supplier Credential

    The EXIN SIAM Professional (SIAM-P) is the advanced-level credential in the EXIN SIAM scheme, and SIAM Professional certification training in New Zealand prepares experienced service management professionals to apply Service Integration and Management across complex multi-supplier environments. Awarded by EXIN, the credential validates your ability to design, implement, run and improve a SIAM operating model when several providers deliver together.

    The programme is grounded in the SIAM Body of Knowledge (SIAM BoK) published by Scopism and follows the EXIN SIAM Professional Examination Specification. It spans five topic areas, Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, all assessed through a scenario-based examination that tests judgement rather than recall.

    For professionals governing all-of-government cloud panels, banking vendor ecosystems or managed-service contracts across New Zealand, SIAM-P proves you can integrate providers into a single, accountable service. EXIN SIAM Foundation is the recommended starting point, and the certification is valid for lifetime. Start your SIAM Professional journey with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in New Zealand, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Professional Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Professional Certification training in New Zealand designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Professional course online materials that support step-by-step learningTopic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Professional training in New Zealand by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in New Zealand

    • Flexible learning options available for professionals seeking SIAM Professional training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Professional
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Professional certification program in New Zealand
    • Earn a SIAM Professional certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in New Zealand
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Professional training program designed for team-based learning initiatives

    SIAM Professional Certification Eligibility in New ZealandDo You Qualify for the SIAM Professional Exam?

    SIAM Professional requires SIAM Foundation as a prerequisite credential. Make sure you meet the following requirements:

    • Hold a valid EXIN SIAM Foundation credential (mandatory prerequisite).

    • Recommended: 2+ years of experience in service management, service integration, vendor management, or transformation roles.

    • Familiarity with at least one complementary framework (ITIL, Lean, Agile, DevOps, or COBIT) is strongly recommended.

    • Active participation in the full 2-day course is required to take the exam.

    Why Earn the SIAM Professional Credential?Skills New Zealand Employers Value

    For Individuals

    For Individuals

    SIAM Professional training helps experienced practitioners build advanced integration capability and prepare for the scenario-based EXIN exam. The programme suits IT service managers, service integration leads and vendor managers who are responsible for multi-supplier delivery. Whether you are formalising a service integrator function, moving up from SIAM Foundation, or leading vendor governance in government, banking or managed services, this training builds capabilities aligned with senior expectations.

    If you are aiming to lead multi-supplier delivery with a globally recognised credential, SIAM-P is a clear path forward. You gain governance knowledge, scenario-based exam readiness, and a structured journey that New Zealand employers value across sectors.

    • Validates advanced service integration capability at the highest EXIN SIAM level
    • Positions you for SIAM Manager, service integration and IT service delivery leadership roles
    • Builds skill in governing multiple providers as one end-to-end service
    • Strengthens governance, cross-provider process and supplier-management capability
    • Provides a globally recognised, lifetime EXIN credential
    • Prepares you for the scenario-based EXIN exam with real decision practice
    • Supports progression into IT operations and IT director roles across New Zealand
    • Connects your ITSM experience to strategy in multi-sourced organisations
    For Organizations

    For Organizations

    SIAM group training helps organisations build service integration capability by equipping teams with structured knowledge and scenario-based practice. The training can be delivered for retained IT functions, service integrators or leadership groups. For organisations moving to a multi-supplier model, this training provides a scalable, flexible way to govern providers as one accountable service.

    If your teams struggle to hold many providers to a single end-to-end outcome, SIAM group training creates a shared integration language. Staff gain a standardised approach to governance, cross-provider processes and supplier performance.

    • Builds consistent multi-supplier governance across service management teams
    • Connects fragmented provider delivery to organisational strategy
    • Improves end-to-end accountability and value realisation across vendors
    • Reduces the cost and risk of managing many providers separately
    • Enables customised training aligned with your sourcing model
    • Standardises SIAM practice across in-house and outsourced teams
    • Provides flexible delivery for service management and PMO groups
    • Builds stronger in-house service integration expertise

    SIAM Professional Exam Format in New ZealandWhat to expect on exam day

    The SIAM Professional exam validates your ability to design, build, and operate a Service Integration and Management capability across complex multi-supplier ecosystems. The exam focuses on the four-stage SIAM roadmap (Discovery and Strategy, Plan and Build, Implement, Run and Improve), service-integrator structures, governance design, transition management, and operating the SIAM ecosystem. Through a combination of multiple-choice and scenario-based questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Professional
    Conducted ByEXIN
    Exam Duration90 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, open book to the SIAM Professional BoK; online proctored or test center
    Testing BasisOfficial SIAM Professional syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Professional Certification Cost in New Zealand

    The total cost of earning the SIAM Professional credential typically includes the fee for SIAM Professional training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited SIAM Professional training
    • EXIN-aligned digital courseware on the Scopism SIAM Professional BoK
    • Implementation roadmap deep-dive scenarios and operating-model design exercises
    • Exam prep support including 40-question full-length mock exams and applied case studies
    • The SIAM Professional training cost in New Zealand is NZD 2620

    Exam Cost:

    • EXIN SIAM Professional exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK
    • Lifetime-valid EXIN SIAM Professional credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Careers and Demand in New ZealandWhy Earn SIAM Certification?

    SIAM Professional has become a senior marker of service integration capability across New Zealand, valued by government agencies, banks, telcos and managed service providers that run large, multi-vendor IT ecosystems. As the public sector renews its cloud panels and enterprises move to multi-sourced delivery, credentialed integration leaders are increasingly sought after. Demand sits at the senior end, from Service Delivery Manager to SIAM Manager, IT Services Manager and IT Director, and here is what the market is telling us now.

    NZ$146,289

    IT Service Integration Manager salary, NZ

    average, SalaryExpert (ERI) 2026

    NZ$149,320

    IT Services Manager salary, NZ

    average, SalaryExpert (ERI) 2026

    NZ$127,669

    IT Operations Manager salary, NZ

    average, PayScale 2026

    NZ$100M+

    AoG shared-ICT savings, NZ

    per year, Digital.govt.nz

    SECTORS HIRING

    • —Government and Public Sector
    • —Banking, Financial Services and Insurance
    • —IT Managed Service Providers and Outsourcers
    • —Telecommunications
    • —Healthcare and Crown Entities
    • —Consulting and Professional Services

    GROWTH TRENDS

    • —All-of-government cloud panels renewing from late 2026
    • —Multi-cloud adoption under the Cloud First policy refresh
    • —Service integration talent scarce versus deep project-manager pool
    • —Major multi-vendor contracts across Defence and Health NZ
    • —Digital Marketplace procurement live from July 2026
    • —Cyber Security Strategy 2026-2030 lifting governance demand

    Sources: PayScale, SalaryExpert (ERI), Glassdoor (New Zealand) 2026; Digital.govt.nz C3 Common Capabilities and Cloud Programme; iTnews.

    Market Forces Driving SIAM Demand in New Zealand

    Fragmented Multi-Vendor Delivery

    New Zealand organisations increasingly split IT across cloud, telco and managed-service providers, but many lack an integration layer to hold them to one end-to-end outcome, the exact gap SIAM is built to close.

    SIAM-P builds cross-provider governance skills

    All-Of-Government Cloud Transition

    With the C3 cloud and common-capability agreements renewing from late 2026 and a new Marketplace live, agencies need service integrators who can govern a changing panel of approved suppliers.

    SIAM-P builds sourcing and integration skills

    Service Integration Skills Shortage

    New Zealand's IT talent pool is deep in project and support roles but thin in credentialed service integration leaders, making advanced SIAM holders rare and highly sought after by employers.

    SIAM-P makes certified integrators stand out

    Cyber and Governance Pressure

    The Cyber Security Strategy 2026-2030 and rising assurance expectations push organisations to prove accountability across every supplier, which SIAM governance and cross-provider risk practices directly support.

    SIAM-P builds risk and assurance skills

    Cost and Value Accountability

    Tight public and private budgets push leaders to prove value from multiple vendors, retiring low-value work and holding the ecosystem to measurable end-to-end performance.

    SIAM-P builds performance and value skills

    Cloud First Complexity

    Multi-cloud growth under the Cloud First policy multiplies tools, data standards and hand-offs, demanding the tooling architecture and process-integration decisions SIAM Professional teaches.

    SIAM-P builds tooling and process-integration skills

    Sources: Digital.govt.nz C3 Programme and All-of-Government Cloud Sourcing Strategy; NZ Cyber Security Strategy 2026-2030; iTnews (Defence multi-vendor contract) 2026.

    SIAM Professional is more than a credential. It is a career multiplier for service integration leaders. Join professionals who govern many providers as one accountable service. Start your journey today.

    Your New Zealand Career Transformation

    Where You Stand Today,

    And Where SIAM Professional Certification Takes You

    New Zealand's IT market is moving to multi-sourced, multi-cloud delivery as agencies renew cloud panels and enterprises spread work across providers, and employers increasingly separate certified integration leaders from the rest. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage to negotiate in the New Zealand market

    After SIAM-P

    IT Service Integration Manager roles in New Zealand average around NZ$146,000, with IT director bands reaching far higher

    Today

    Shortlisted less often for roles that list SIAM as preferred

    After SIAM-P

    Eligible for senior integration roles across government, banking, telco and managed services

    Today

    Confident in delivery, but employers want end-to-end integration

    After SIAM-P

    Fluent in governing many providers as one accountable, strategy-aligned service

    You earn your SIAM-P

    Before

    Integration authority rests on experience, not a recognised credential

    Now you have

    A globally recognised EXIN credential valued by leading New Zealand and international employers

    Before

    Stuck at single-tower delivery with no formal integration mandate

    Now you have

    A clear route into SIAM Manager, IT services and IT director roles

    Before

    Process focused, with limited command of cross-provider governance

    Now you have

    The governance skills employers need across the full SIAM lifecycle

    Before

    Recognition limited when you change employer or sourcing model

    Now you have

    A lifetime credential that travels across sectors and borders

    "The gap between running processes and integrating a whole supplier ecosystem is increasingly a recognised credential, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: PayScale, SalaryExpert (ERI), Glassdoor (New Zealand) 2026.

    How to Get SIAM Professional Certified in New ZealandStep-by-Step Certification Process

    The SIAM Professional certification path in New Zealand requires SIAM Foundation as a prerequisite. Once you hold Foundation, complete the 2-day EXIN-accredited training and take the 40-question / 90-minute open-book exam to earn a lifetime-valid credential.

    Step 1: Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2: Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3: Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4: Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5: Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6: Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Step 1

    Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2

    Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3

    Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4

    Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5

    Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6

    Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Module 1: SIAM Professional - Beyond Foundation

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Module 2: SIAM Implementation Roadmap (Deep Dive)

    • Discovery and Strategy: ecosystem analysis and target operating model
    • Plan and Build: detailed design, tooling, supplier onboarding
    • Implement: cutover, transition, and ramp-up
    • Run and Improve: steady-state operations and continual improvement

    Module 3: Designing the SIAM Operating Model

    • Operating-model design principles for SIAM
    • Roles, RACI, and decision-making models
    • Service portfolio and end-to-end service ownership
    • Boundary management and interface contracts

    Module 4: Tools, Information, and Data in SIAM

    • Integrated toolchain across the ecosystem
    • Information and data architecture for SIAM
    • ITSM platform considerations and vendor data exchange
    • Reporting hierarchies and aggregated dashboards

    Module 5: Integrating Complementary Practices

    • ITIL practices within SIAM
    • Lean and Lean IT in a SIAM context
    • Agile and DevOps integration with SIAM service delivery
    • COBIT governance overlay for SIAM

    Module 6: Measurement, Reporting, and Continual Improvement

    • Performance, quality, and value measurement across the ecosystem
    • SLA, OLA, and underpinning contract management
    • Continual improvement and maturity models
    • SIAM Professional exam preparation and final-week revision plan

    Course Curriculumof the SIAM Professional Certification Training

    The SIAM Professional curriculum follows the official SIAM Professional BoK (Scopism) and covers all tested domains across the syllabus.

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Candidates who blur Foundation-level recall with Professional-level application often lose marks here.

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    Capabilities You Will BuildAcross the Full SIAM Lifecycle

    Skills covered in SIAM Professional training span the full SIAM lifecycle, from discovery and strategy through to run and improve. You will learn to design, implement and govern a multi-supplier operating model and prepare for the scenario-based EXIN examination with real decision practice.

    Discovery and SIAM Strategy

    Assess organisational readiness, build the SIAM business case, and select and justify the right service integrator model, internal, external, hybrid or lead supplier, for a given multi-supplier context.

    Plan and Build the Operating Model

    Design governance boards, cross-provider process flows, tooling architecture, SLA hierarchies and contracts, and prepare the organisation and culture for SIAM adoption.

    Implement SIAM in Live Operations

    Manage SIAM go-live and service continuity, onboard and offboard providers, establish the service integrator function, and handle implementation risk and resistance in practice.

    Run and Improve Multi-Supplier Services

    Govern live boards, manage end-to-end performance and SLA breaches, drive continual improvement across provider boundaries, and evolve SIAM maturity over time.

    Cross-Provider Process Integration

    Apply incident, problem, change, service level and knowledge management across organisational boundaries, and manage root-cause accountability when providers depend on each other.

    SIAM Practices and Framework Integration

    Facilitate collaboration forums, govern tooling and data quality, and integrate ITIL 4, Agile, DevOps, COBIT and ISO/IEC 20000 within a SIAM operating model.

    Who Should TakeSIAM Professional Certification Training in New Zealand?

    Senior Service Integration Lead

    Service Integration Architect

    SIAM Programme Manager

    Service Portfolio Manager

    Vendor Management Lead

    Service Management Consultant

    Transformation Lead (Multi-supplier)

    PMO Lead (SIAM Programmes)

    Who Can Take This Certification Training

    SIAM Professional Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Professional Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    NZD 2620

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Professional Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Professional training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Professional Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Professional training for companies in New Zealand seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Professional Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Professional coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Professional Live Virtual Training

    SIAM Professional Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    NZD 2620

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in New ZealandYour Accredited SIAM Partner

    Invensis Learning is a trusted SIAM Professional training company in New Zealand. We deliver structured SIAM Professional training for individual practitioners and organisations building service integration capability and preparing for the scenario-based EXIN exam. Our programmes combine experienced accredited trainers, flexible delivery formats, organised courseware, and learner-focused support. Whether you are enrolling as an individual or planning corporate training for your team, Invensis Learning provides a professional training experience designed around practical understanding, real-world application, and measurable learning outcomes across New Zealand.

    • Accredited EXIN training partner delivering SIAM-aligned courseware and standards
    • Experienced trainers with real multi-supplier and service management expertise
    • Flexible formats: live online, classroom and corporate group training
    • Scenario-based exam preparation with practice on complex organisational cases
    • Structured materials aligned to the EXIN SIAM Professional Examination Specification
    • Customised training schedules for organisations and team programmes
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Professional Training Locations in New ZealandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Professional Training Location in New Zealand

    Blanket Bay, 4191 Glenorchy-Queenstown Road, Glenorchy 9372, New Zealand

    SIAM Professional Training Location in New Zealand

    Rosewood Matakauri, 569 Glenorchy-Queenstown Road, Closeburn 9371, New Zealand

    corporate banner

    Corporate SIAM Training in New ZealandFor Multi-Supplier Teams

    Untitled

    • Suitable for small, medium and large service management teams
    • Customised schedules built around your team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with multi-supplier and service integration expertise
    • Role-based, industry-relevant scenarios for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across New Zealand and global sites

    Trusted by Leading Organisations

    DatacomSparkFujitsuOne NZASBDeloitte

    What Our Learners Say

    Untitled

    Passed the EXIN Exam with Confidence

    "The scenario-based practice was the difference maker. I came from SIAM Foundation and this training taught me how to actually choose an integrator model and defend it. I passed the EXIN exam first time and now lead our vendor governance."

    Daniel Whitfield

    Service Integration Manager

    Untitled

    0/0

    Directly Applicable to My Role

    "Very practical sessions on governance boards and cross-provider processes. As someone managing three outsourced towers, I could apply the run-and-improve content the very next week. The trainer clearly worked in real multi-supplier settings."

    Aroha Ngata

    IT Service Delivery Lead

    Untitled

    0/0

    Well Aligned to the Exam

    "Strong, well-structured content mapped to the EXIN specification. The mock scenarios helped me get used to picking the best course of action rather than the textbook answer, which is exactly how the exam works."

    Priya Raman

    IT Vendor Manager

    Untitled

    0/0

    Standardised Our Supplier Governance

    "We enrolled six of our service management staff to standardise how we govern suppliers. The team now shares one language for integration and our provider reviews are far more consistent. Delivery was flexible around our roster."

    Michael Thornton

    Head of IT Operations, Public Sector

    Untitled

    0/0

    Tailored Corporate Delivery That Worked

    "As an L&D lead in financial services, I needed a partner who could tailor SIAM training to our multi-cloud environment. Invensis delivered onsite, kept the cohort engaged, and the certification uplift was visible in how our teams run vendor forums."

    Sarah Coleman

    L&D Manager, Banking Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. SIAM Professional validates advanced service integration capability, which New Zealand government, banking, telco and managed-service employers increasingly seek as they move to multi-vendor delivery. Related roles such as IT Service Integration Manager average around NZ$146,000, and the lifetime EXIN credential travels across sectors.

    General

    Is the SIAM Professional certification worth it in New Zealand?

    Yes. SIAM Professional validates advanced service integration capability, which New Zealand government, banking, telco and managed-service employers increasingly seek as they move to multi-vendor delivery. Related roles such as IT Service Integration Manager average around NZ$146,000, and the lifetime EXIN credential travels across sectors.

    What is the EXIN SIAM Professional certification?

    EXIN SIAM Professional (SIAM-P) is the advanced-level credential in the EXIN SIAM scheme. It validates the ability to apply Service Integration and Management in complex multi-supplier environments and uses a scenario-based exam. It is awarded by EXIN and based on the Scopism SIAM Body of Knowledge.

    Who should take SIAM Professional training?

    It suits experienced ITSM professionals responsible for multi-supplier delivery, including IT service managers, service integration leads, vendor and sourcing managers, and consultants who design SIAM models. EXIN SIAM Foundation is the recommended prerequisite.

    Is SIAM Professional the highest EXIN SIAM level?

    Yes. SIAM Professional is the second and highest level in the EXIN SIAM scheme, above SIAM Foundation. There is no further EXIN SIAM credential above Professional level.

    How long is the SIAM Professional certification valid?

    The certification is valid for lifetime. It does not expire, and no renewal, re-examination or continuing education is required to keep it.

    Pricing

    How much does SIAM Professional training cost in New Zealand?

    Training is usually purchased as a combined training and exam package, and pricing varies by format and delivery mode, so it is available on request. Request a quote and a learning advisor will share current options for New Zealand.

    What is included in the SIAM Professional course fee?

    The fee typically includes accredited courseware aligned to the EXIN specification, scenario-based practice, mock exercises, learner support and, in most packages, the EXIN exam voucher. Confirm exam inclusion when you request your quote.

    Is the EXIN exam fee included in the training price?

    It depends on the package. The exam is often bundled into an accredited training and exam package, but pricing varies by region and channel. Ask your advisor whether the EXIN exam voucher is included in your selected plan.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management and PMO teams. Contact us for a tailored group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Professional exam?

    It is a closed-book, scenario-based examination. Each question presents a complex multi-supplier scenario with multiple options, and you select the best course of action. It is delivered online with proctoring or at an EXIN accredited test location.

    How many questions are on the exam and how long is it?

    The exam has 40 scenario-based questions and lasts 90 minutes (1.5 hours). It is based on the EXIN SIAM Professional Examination Specification.

    What is the passing score for the SIAM Professional exam?

    The pass mark is 65 percent, so you must answer at least 26 of the 40 questions correctly to pass.

    Do I need SIAM Foundation before SIAM Professional?

    EXIN SIAM Foundation is the recommended prerequisite. There is no formal education or work-experience requirement stated by EXIN, but the credential is designed for experienced ITSM professionals, and Foundation-level knowledge is assumed.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN exam. Our scenario-based practice, mock exercises and trainer guidance are designed to build first-time readiness, and support continues after the course. Re-sit policy and fees are confirmed via EXIN.

    Course Content

    What topics does the SIAM Professional training cover?

    The training covers the five EXIN topic areas: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, each weighted around 20 percent, plus scenario-based exam strategy.

    Which standard is the courseware aligned to?

    The courseware follows the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, so you study to the current, authoritative reference for the credential.

    Can a SIAM Foundation holder take this course?

    Yes, and it is the ideal next step. The programme builds on Foundation knowledge and takes it to application and analysis level. Practical multi-supplier experience helps you interpret the scenario-based questions.

    How long is the SIAM Professional training?

    The programme runs for 16 hours, typically delivered over two full days or four half-days. It consolidates advanced SIAM knowledge and prepares you for the scenario-based EXIN exam.

    Are practice scenarios and mock exercises included?

    Yes. You practise with complex organisational scenarios that mirror the 40-question exam, so you get used to selecting the best course of action rather than a single textbook answer.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your format and complete payment to get access to schedules and courseware. New batches run regularly across New Zealand time zones. See upcoming schedules or talk to a learning advisor.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom sessions, and customised corporate group training, so you can choose the format that fits your schedule and team.

    Where can I take the EXIN exam in New Zealand?

    You can sit the exam online through EXIN's proctored system from home or office, or at an EXIN accredited test location. It is usually arranged through your accredited training and exam package.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange a change that suits you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.