Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Entry into Service Integration

    The SIAM Foundation (SIAM-F) certification is an entry-level credential that validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers as one coordinated ecosystem. SIAM Foundation certification training in New Zealand gives you the concepts, structures and governance principles to manage complex multi-supplier environments with confidence. Awarded by EXIN and based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, the credential is recognised worldwide. It suits ITSM practitioners, service and delivery managers, and sourcing professionals working with providers such as those in New Zealand's Datacom, Spark and Fujitsu ecosystems. With All-of-Government ICT models and public cloud spend climbing toward NZ$5.1 billion by 2026, New Zealand employers need people who can govern multi-vendor service delivery end to end. Start your SIAM journey with Invensis Learning and turn service integration into a career advantage.

    Invensis Learning is an EXIN Accredited Training Provider in New Zealand, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    The SIAM Foundation (SIAM-F) certification is an entry-level credential that validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers as one coordinated ecosystem. SIAM Foundation certification training in New Zealand gives you the concepts, structures and governance principles to manage complex multi-supplier environments with confidence.

    Awarded by EXIN and based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, the credential is recognised worldwide. It suits ITSM practitioners, service and delivery managers, and sourcing professionals working with providers such as those in New Zealand's Datacom, Spark and Fujitsu ecosystems.

    With All-of-Government ICT models and public cloud spend climbing toward NZ$5.1 billion by 2026, New Zealand employers need people who can govern multi-vendor service delivery end to end. Start your SIAM journey with Invensis Learning and turn service integration into a career advantage.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in New Zealand, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in New Zealand designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in New Zealand by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in New Zealand

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in New Zealand
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in New Zealand
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in New ZealandDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    Key Benefits of Getting SIAM CertifiedCareer and Capability Gains

    For Individuals

    For Individuals

    SIAM Foundation training helps professionals build the governance knowledge needed to coordinate multiple service providers and prepare for the EXIN exam. It suits service desk staff, incident and problem managers, service owners and sourcing specialists. Whether you are formalising your role in a multi-vendor environment or extending your ITIL background, this training builds capability aligned with what New Zealand employers expect.

    If you want to lead service delivery across a complex sourcing ecosystem with a globally recognised credential, SIAM Foundation is a clear first step. You gain the concepts, roles and processes that make multi-supplier IT work, plus a supported path to certification.

    • Validates your grasp of service integration and multi-supplier governance to employers
    • Positions you for service delivery, ITSM and supplier-management roles in New Zealand
    • Builds a shared SIAM vocabulary you can apply across internal and outsourced teams
    • Complements ITIL knowledge with multi-provider integration and governance skills
    • Delivers a globally recognised, lifetime EXIN credential with no renewal required
    • Strengthens your ability to manage incidents and changes that span several providers
    • Creates a foundation for progression toward EXIN SIAM Professional
    • Boosts credibility with government, IT services, banking and telecom employers
    For Organizations

    For Organizations

    SIAM Foundation group training helps organisations build service integration capability by equipping teams with structured governance knowledge. It can be delivered for service management functions, PMOs or sourcing teams. For organisations coordinating internal, cloud and outsourced providers, this training creates a scalable, consistent approach to multi-supplier governance.

    If your organisation struggles to hold multiple suppliers accountable for end-to-end service, SIAM group training gives teams a common integration framework. They gain a standardised approach to roles, processes and governance across the ecosystem.

    • Builds consistent multi-supplier governance across service and delivery teams
    • Creates a shared SIAM language between internal staff and external providers
    • Improves end-to-end accountability when incidents span several suppliers
    • Supports maturing PMOs and service functions in multi-vendor operating models
    • Enables customised, EXIN-aligned training delivered onsite or live online
    • Standardises service integration practice across business units
    • Strengthens supplier performance management and contract oversight
    • Prepares teams to govern cloud and AI providers as the ecosystem grows

    SIAM Foundation Exam Format in New ZealandWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in New Zealand

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in New Zealand is NZD 2440

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Career Outlook in New ZealandRoles, Demand and Earning Potential

    SIAM Foundation has become a valued marker of service integration capability across New Zealand, sought by government agencies, IT managed-service providers, banks and telcos that run large, multi-supplier IT environments. As All-of-Government ICT models mature and cloud adoption accelerates, employers increasingly want professionals who can govern complex sourcing ecosystems. Demand spans service desk and delivery roles through to service integration and supplier-management leadership, and here is what the market is telling us right now.

    NZ$105,000

    Service Delivery Manager average, NZ

    per year, Indeed / SalaryExpert 2026

    NZ$120k-140k

    IT Manager salary range, NZ

    Seek 2026

    NZ$5.1B

    Public cloud spend by 2026, NZ

    Microsoft NZ / IDC forecast

    134,000

    New tech jobs from cloud by 2026

    Microsoft NZ 2023, verify

    SECTORS HIRING

    • —Government and Public Sector
    • —IT Managed Services and Outsourcing
    • —Banking, Financial Services and Insurance
    • —Telecommunications
    • —Healthcare and Crown Entities
    • —Consulting and Professional Services

    GROWTH TRENDS

    • —All-of-Government ICT and shared-services models expanding multi-vendor delivery
    • —Public cloud spend rising toward NZ$5.1 billion by 2026
    • —Multi-supplier sourcing now standard across large enterprises
    • —Digital tech skills shortage lifting demand for governance talent
    • —AI and cloud adoption increasing service-provider complexity
    • —Vendor consolidation pushing the need for service integrators

    Sources: Seek, Indeed, PayScale, SalaryExpert, Glassdoor (New Zealand) 2026; Microsoft NZ / IDC public cloud forecast; NZTech Digital Skills Aotearoa.

    Why SIAM Skills Are in Demand Across New Zealand

    Multi-Supplier Complexity

    New Zealand organisations run internal teams alongside Datacom, Spark, Fujitsu and cloud providers at once. Without a service integrator layer, accountability blurs, the exact gap SIAM is built to close.

    SIAM builds service integration skills

    Government Multi-Vendor Governance

    All-of-Government ICT and shared-services models spread delivery across many suppliers. Agencies need the structured governance layer SIAM provides to hold providers to end-to-end outcomes.

    SIAM builds governance and roles skills

    Cloud and AI Provider Sprawl

    With public cloud spend heading toward NZ$5.1 billion and 97% of organisations accelerating AI, providers multiply faster than governance matures, raising the need for service integration.

    SIAM builds tooling and integration skills

    Governance Talent Shortage

    Domestic digital-tech enrolments have fallen 33% since 2010, leaving governance-literate professionals scarce. A recognised SIAM credential helps holders stand out in a tight market.

    SIAM makes certified professionals stand out

    End-To-End Accountability Gap

    When incidents and changes span several providers, no single owner is accountable for the whole service. SIAM defines end-to-end SLAs and the integrator role that fixes this.

    SIAM builds process integration skills

    Vendor Consolidation and Cost Pressure

    Capital discipline across government, BFSI and IT services pushes organisations to optimise the supplier ecosystem, retire low-value contracts and rebalance sourcing to strategy.

    SIAM builds supplier optimisation skills

    Sources: Microsoft NZ / IDC public cloud forecast; NZTech Digital Skills Aotearoa; NZ Digital government supplier directories; Seek, Reseller News (New Zealand) 2026.

    SIAM Foundation is more than a certificate. It is the governance vocabulary New Zealand employers need to run multi-supplier IT. Join professionals who integrate providers and lead end-to-end service. Start your journey today.

    Your New Zealand Career Transformation

    Where You Stand Today

    Your SIAM Career Leap

    New Zealand's IT market is shifting to multi-supplier and cloud-based delivery, and employers increasingly separate professionals who can govern that complexity from those who cannot. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage in the New Zealand market

    After SIAM

    Service delivery roles in New Zealand average around NZ$105,000, with service integration roles reaching higher

    Today

    Overlooked for roles that list SIAM or ITSM governance as preferred

    After SIAM

    Eligible for service integration and supplier-management roles across IT, government and telecom

    Today

    Confident in delivery, but employers want multi-supplier governance

    After SIAM

    Fluent in coordinating providers and governing service end to end

    You earn your SIAM Foundation

    Before

    Service authority rests on experience, not a recognised credential

    Now you have

    A globally recognised EXIN credential in service integration and governance

    Before

    Limited to single-team or single-supplier service roles

    Now you have

    A route into multi-supplier service delivery and integration roles

    Before

    Strong on delivery, light on multi-provider governance

    Now you have

    The governance skills employers want: roles, processes and end-to-end SLAs

    Before

    Recognition fades when you change sector or employer

    Now you have

    A lifetime credential that travels across sectors and borders

    "The gap between delivering a service and integrating many providers is now a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Seek, Indeed, PayScale, Glassdoor (New Zealand) 2026.

    How to Get SIAM Foundation Certified in New ZealandStep-by-Step Certification Process

    The SIAM Foundation certification path in New Zealand is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

    image

    100% Secure and Safe download

    Skills You Will Master in This SIAM CourseCapabilities Built for Multi-Supplier IT

    The SIAM Foundation programme helps learners build service integration knowledge, practical governance skills and exam readiness. By the end, you can describe how to coordinate multiple providers and govern service delivery end to end.

    Navigate the SIAM Ecosystem

    SIAM Foundation training in New Zealand covers the full EXIN examination specification. You will define Service Integration and Management, the three-layer model of customer, service integrator and service providers, and the principles and benefits that underpin it.

    Plan a SIAM Implementation Roadmap

    Work through the four-stage SIAM journey: Discovery and Strategy, Plan and Build, Implement, and Run and Improve. Understand the internal, external, hybrid and lead-supplier service integrator sourcing models and when each fits.

    Map SIAM Roles and Governance

    Learn the roles across the three layers, from the customer organisation and retained functions to the SIAM Manager, service and process owners and supplier relationship managers, plus the governance boards and decision rights that hold the ecosystem together.

    Apply Core SIAM Practices

    Build capability in collaboration, tooling and data integration, end-to-end performance management, and supplier management, the practices a service integrator uses to coordinate and improve multi-supplier service delivery.

    Integrate ITSM Processes Across Providers

    Coordinate incident, problem, change and service level management when services span several providers. Learn how end-to-end SLAs, shared knowledge and integrated processes keep delivery coherent across organisational boundaries.

    Manage Challenges and Aligned Frameworks

    Recognise cultural, governance and tooling risks in SIAM adoption, and understand how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps so you can position it within a wider service management landscape.

    Who Should TakeSIAM Certification Training in New Zealand?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    NZD 2440

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in New Zealand seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    NZD 2440

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Train for SIAM Foundation with Invensis Learning in New ZealandYour Accredited Learning Partner

    Invensis Learning delivers structured SIAM Foundation training for professionals and organisations across New Zealand who need to govern multi-supplier IT environments. Our programmes combine experienced, EXIN-aligned trainers, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted SIAM Foundation training company in New Zealand, offers a professional experience built around practical understanding, real-world application and exam readiness, backed by ISO-certified quality and information-security standards.

    • Authorised training partner delivering EXIN-aligned SIAM courseware
    • Experienced trainers with real ITSM and service integration expertise
    • Flexible live online, classroom and corporate training formats
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Practice questions and mock exams mapped to the EXIN exam
    • Dedicated learner support before, during and after training
    • Proven delivery to professionals and teams across 100+ countries
    • Guidance on EXIN exam registration and online proctoring

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in New ZealandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in New Zealand

    Blanket Bay, 4191 Glenorchy-Queenstown Road, Glenorchy 9372, New Zealand

    SIAM Foundation Training Location in New Zealand

    Rosewood Matakauri, 569 Glenorchy-Queenstown Road, Closeburn 9371, New Zealand

    corporate banner

    Corporate SIAM Foundation TrainingUpskill Your Service Teams

    Untitled

    • Suitable for small, medium and large service and sourcing teams
    • Customised schedules based on team availability across New Zealand
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with ITSM and multi-supplier governance expertise
    • Role-based, industry-relevant examples for stronger workplace application
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across New Zealand and global locations

    Trusted by Leading Organisations

    DatacomSparkFujitsuNTTANZAir New Zealand

    What Our Learners Say

    Untitled

    The Vocabulary I Needed for Multi-Vendor IT

    "The SIAM Foundation course finally gave me the language to manage our outsourced and internal teams as one service. I passed the EXIN exam first time and now lead supplier reviews with far more confidence."

    Liam Thompson

    Service Delivery Manager

    Untitled

    0/0

    Practical Process Content That Stuck

    "As an ITSM analyst, the multi-supplier process content was exactly what I needed. Incident and change management across providers makes sense now, and the mock exams mirrored the real thing closely."

    Priya Sharma

    ITSM Analyst

    Untitled

    0/0

    Understood Where My Team Fits

    "Clear, well-paced training. The three-layer SIAM model and roles content helped me understand where my team fits in a bigger sourcing ecosystem. The trainers explained real examples well."

    Hemi Walker

    Service Desk Team Lead

    Untitled

    0/0

    Standardised How We Govern Vendors

    "We trained a group of service managers with Invensis Learning to standardise how we govern our vendors. The shared SIAM vocabulary has already improved accountability across our multi-supplier environment."

    Rebecca Chen

    IT Operations Manager, Government Agency

    Untitled

    0/0

    Consistent Governance Across Providers

    "The corporate SIAM training was tailored to our operating model. Our team now applies consistent governance across cloud and outsourced providers, and our end-to-end reporting has become far cleaner."

    Daniel O'Connor

    Head of Service Management, Financial Services

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver SIAM Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading SIAM Foundation training solutions tailored for individuals and organizations.

    HamiltonAucklandWellingtonChristchurch
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Frequently Asked QuestionsHere's everything you may ask...

    SIAM Foundation is EXIN's entry-level credential that validates your understanding of Service Integration and Management (SIAM). It covers the key concepts, principles, roles, processes and challenges of governing multiple IT service providers in multi-supplier environments.

    General

    What is the SIAM Foundation certification?

    SIAM Foundation is EXIN's entry-level credential that validates your understanding of Service Integration and Management (SIAM). It covers the key concepts, principles, roles, processes and challenges of governing multiple IT service providers in multi-supplier environments.

    Is SIAM Foundation worth it for professionals in New Zealand?

    Yes. New Zealand organisations increasingly run multi-supplier IT across internal teams, cloud and outsourced providers, so employers value people who can govern that complexity. Service delivery roles average around NZ$105,000, with service integration roles reaching higher.

    Who should take SIAM Foundation training?

    SIAM Foundation suits ITSM practitioners, service and delivery managers, service owners, and sourcing or procurement professionals working in or with multi-supplier environments. There are no formal prerequisites, so it is open to anyone building service integration knowledge.

    Do I need prerequisites or ITIL before SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic ITSM concepts, such as an ITIL Foundation background, is beneficial but not required to enrol or sit the exam.

    How long is the SIAM Foundation certification valid?

    SIAM Foundation certification is valid for lifetime. The EXIN credential does not expire, and no renewal, re-examination or continuing education is required to keep it.

    Pricing

    How much does SIAM Foundation training cost in New Zealand?

    SIAM Foundation training is priced in New Zealand dollars and varies by format and whether the EXIN exam voucher is bundled. Pricing is available on request. Request a quote to see current batches and options for your needs.

    What is included in the SIAM Foundation course fee?

    The fee typically includes EXIN-aligned courseware, trainer-led live sessions, practice questions, mock exams, learner support and a course completion certificate. The EXIN exam voucher is often bundled depending on the package you choose.

    Is the EXIN exam fee included in the training price?

    It depends on the package. EXIN exam pricing varies by region and purchasing channel, and many providers bundle the voucher with training. Confirm what is included when you request a quote from a learning advisor.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service, PMO and sourcing teams. Contact us for a tailored group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The SIAM Foundation exam is closed book with single-answer multiple-choice questions, based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and you have 60 minutes to complete it. It is a foundational, knowledge-and-comprehension level assessment.

    What is the passing score for the SIAM Foundation exam?

    The passing score is 65%. You need to answer at least 26 out of 40 questions correctly to pass the EXIN SIAM Foundation exam.

    Where and how do I take the EXIN SIAM Foundation exam?

    You can sit the exam online through EXIN's online proctored system or at an EXIN accredited testing location. It is usually arranged through the training provider as part of a training and exam package.

    What topics does the SIAM Foundation exam cover?

    The exam covers seven topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and SIAM and other practices such as ITIL, COBIT and DevOps.

    What if I do not pass the exam the first time?

    You can resit the EXIN exam. Our training includes mock exams, practice questions and prep support to build readiness before your first attempt. Confirm the current EXIN resit policy and any fee before you rebook.

    Course Content

    What will I learn in SIAM Foundation training?

    You will learn SIAM concepts, the three-layer model, roles and governance, core practices, and how ITSM processes such as incident and change management are integrated across providers. You will also see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Can a beginner take SIAM Foundation?

    Yes. SIAM Foundation is an entry-level credential with no prerequisites, so beginners can take it. Some basic familiarity with IT service management concepts helps, and the training builds the rest from the ground up.

    How is the training delivered and how long is it?

    The training is delivered online (live virtual) or in the classroom, typically over 16 hours across two days, with corporate group options available. You get trainer-led sessions, courseware and practice resources throughout.

    Are practice tests and materials included?

    Yes. The programme includes EXIN-aligned courseware, practice questions and mock exams mapped to the SIAM Foundation exam, so you can identify weak areas and build confidence before exam day.

    Which standard is the courseware aligned to?

    The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, which is the primary reference for the exam.

    Enrollment

    How do I enrol in SIAM Foundation training in New Zealand?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning, and customised corporate group training, so you can pick the format that fits your schedule and learning style.

    When are the upcoming SIAM Foundation batches?

    We run regular live online batches scheduled in New Zealand-friendly time zones. See upcoming schedules or speak with a learning advisor to find a date that works for you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training twice. Contact our support team to arrange a change.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.