Quality Function Deployment Training in Mongolia

Turn Customer Needs into Design

Build the practical QFD skills that Mongolian product, quality and design teams need to translate the Voice of the Customer into engineering specifications. This instructor-led programme, delivered by a trusted Quality Function Deployment training company, takes you through the House of Quality step by step, so you can design quality into products and services from the very start.

Flexible

Duration

Live

Mode

Hours

17K+ already enrolled

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Want to Train Your Team?

Master QFD and Lead Customer-Driven Design in Mongolia

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USD 345

What Is Quality Function Deployment?Customer-Driven Design Made Practical

Quality Function Deployment (QFD) is a structured, customer-driven methodology that translates the Voice of the Customer into specific engineering and design characteristics at every stage of product and service development. Quality Function Deployment training in Mongolia gives product, quality and design professionals the practical tools to capture what customers really need and build it into the design from the start, using the House of Quality matrix at the heart of the method.

Developed in Japan by Yoji Akao and Shigeru Mizuno and first applied at the Kobe Shipyard in 1972, QFD is now used worldwide in manufacturing, mining, textiles, food processing and services. For Mongolia's cashmere, light-industry and mineral-processing exporters competing on quality, the ability to design customer requirements into products is a direct commercial advantage.

This one-day, instructor-led programme is a practical skills course. There is no exam and no external credential; you receive a course completion record from Invensis Learning. You learn the full four-phase QFD system from first principles, so you can lead Voice of the Customer workshops and build a House of Quality for your own products.

Key Highlightsof the Quality Function Deployment Training Course

End-to-End Skill Development

Structured Quality Function Deployment training in the Mongolia designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

Structured Courseware and Learning Resources

Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

Flexible Learning Support in Mongolia

Flexible training formats available for individual learners and corporate teams in the Mongolia
Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
Additional revision, refresher, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Mongolia
Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

Practice, Assessment, and Completion Support

Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
Earn a course completion certificate after successfully meeting the training requirements

Career and Workplace Application

Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Mongolia
Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Mongolia industries
Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

Quality Function Deployment Training Eligibility in the MongoliaWho Can Enroll?

No prior QFD experience is required to enroll; the course is open to all working professionals in the Mongolia
Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory
Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training
Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly
Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Mongolia will benefit from this program

What Mastering the House of Quality Gives YouPractical Value from Day One

For Individuals

QFD training helps product designers, quality engineers, product managers and Six Sigma practitioners turn customer requirements into design decisions they can defend. You learn to capture the Voice of the Customer, build and read a House of Quality, and cascade those priorities through parts, process and production planning. Whether you work in cashmere and textile manufacturing, food and beverage processing, mineral processing or service design, these skills help you get the product right the first time and reduce costly late redesigns.

If you want to move from intuition-based design to structured, customer-driven design, QFD gives you a method that employers across Mongolia's manufacturing and export sectors value. You leave able to facilitate a House of Quality workshop and connect every design choice back to a real customer need.

Translate the Voice of the Customer into measurable engineering characteristics
Build and interpret the House of Quality matrix with confidence
Prioritise design decisions using customer importance and competitive benchmarking
Spot and resolve design conflicts early with the correlation roof
Cascade customer requirements through parts, process and production planning
Apply QFD within Design for Six Sigma and DMAIC projects
Reduce rework, late design changes and product launch risk
Facilitate cross-functional VOC and design workshops at work

For Organizations

QFD group training equips your product development, quality and engineering teams with a shared, customer-driven design language. Teams learn to build a House of Quality for a real product or service during the sessions, creating immediate value. For manufacturers and exporters competing on quality, this standardises how customer requirements flow into design specifications and production controls.

If your teams struggle to connect what customers want with what engineering actually builds, QFD training closes that gap. Cross-functional groups leave aligned on priorities, trade-offs and targets, with a documented link from every requirement to a design and process control.

Standardise customer-driven design across product and quality teams
Cut design iterations and speed up time to market
Improve customer satisfaction by designing to real requirements
Strengthen export competitiveness with quality built in early
Align cross-functional teams on design priorities and trade-offs
Build a documented audit trail from requirement to production control
Support DFSS and Lean Six Sigma improvement programmes
Deliver training onsite for a whole product development team

Where QFD Skills Take You in MongoliaRoles, Sectors and Demand

Skills from Quality Function Deployment training are valued across Mongolia's manufacturing and export economy, from cashmere and textile producers to food processing, mineral processing and construction. As exporters compete on quality and the light-industry sector modernises, employers increasingly want people who can translate customer requirements into design and process specifications. Demand spans quality engineers, product designers, product managers and process improvement leads, and here is what the market looks like now.

₮4.8M

Product Manager pay, Ulaanbaatar

per month, Glassdoor 2026

₮2.5M

Project Manager pay, Ulaanbaatar

average per month, Glassdoor 2026

₮5M+

Technical specialist and engineer pay

per month, manufacturing 2026

20,000+

Light-industry jobs, Mongolia

cashmere and textiles, UNDP 2026

SECTORS HIRING

—Cashmere, Wool and Textile Manufacturing
—Mining and Mineral Processing
—Food and Beverage Processing
—Construction and Infrastructure
—Consumer Goods and Light Industry
—Engineering and Product Design Consultancies

DEMAND DRIVERS

—White Gold movement modernising cashmere and light industry
—Downstream mineral processing under the 2026 minerals law
—Export quality standards set by European cashmere buyers
—Sustainability certifications raising product-quality expectations
—Shortage of structured, customer-driven design skills
—Manufacturers competing on quality, not only cost

Sources: Glassdoor, Paylab, National Statistics Office of Mongolia 2026; UNDP and Montsame (cashmere and light industry) 2026.

Designation

Quality Function Deployment Professionals in Mongolia : Salary Insights and Trends

Hiring Companies in Mongolia

₮22000K

Min

₮30000K

Average

₮42000K

Max

Glassdoor · Paylab (Mongolia) 2026

Gobi CashmereAPU CompanyErdenet MiningMCS Group

Source: Gobi Cashmere · APU Company · Erdenet Mining · MCS Group

What Is Driving Demand for QFD Skills in Mongolia

Competing on Quality, Not Only Cost

Mongolian cashmere and light-industry exporters face European buyers who demand consistent quality. QFD helps teams design customer requirements into products so quality is built in, not inspected in.

QFD builds customer-driven design skills

Modernising the Light Industry

The White Gold movement and textile-technology programmes are upgrading Mongolia's wool and cashmere factories. New equipment needs customer-driven design methods to make products people actually want.

QFD turns new capability into better products

Downstream Mineral Processing

The 2026 minerals law pushes value-added, downstream processing plants. Translating customer and market requirements into process specifications is exactly what QFD and the House of Quality deliver.

QFD builds requirement-to-process skills

Costly Late Design Changes

Many teams discover design problems only after expensive prototypes or launches. QFD reveals conflicts and gaps early through the correlation roof, cutting rework and time to market.

QFD surfaces conflicts early

The Voice of the Customer Gets Lost

Customer needs are often lost in the handoff from marketing to engineering. QFD gives teams a structured, traceable way to carry requirements from the customer through to production controls.

QFD makes requirements traceable

Scarce Structured Design Skills

Mongolia has growing manufacturing capacity but few professionals trained in structured, customer-driven design. QFD skills help product, quality and design specialists stand out to employers.

QFD makes specialists stand out

Sources: Montsame, UNDP and ACIMIT (Mongolia cashmere and light industry) 2026; Mongolia minerals law amendments 2026.

QFD is a practical skill that pays off on every product you design. Join professionals in Mongolia who turn customer needs into better products and processes. Start your QFD journey today.

Your Mongolia QFD Transformation

From Guesswork to Customer-Driven Design

The QFD Difference

Mongolia's manufacturers and exporters are increasingly judged on quality, and the teams that design customer requirements in from the start pull ahead. Here is what changes once you can build and use a House of Quality.

Today

Seen as a delivery specialist with limited design influence

After QFD

Able to lead Voice of the Customer workshops and set engineering targets

Today

Seen as a delivery specialist with limited design influence

Today

Competing for roles on cost and experience alone

After QFD

Standing out with structured, in-demand customer-driven design skills

Today

Competing for roles on cost and experience alone

Today

Rework and late changes eating into project timelines

After QFD

Fewer iterations, faster time to market and lower launch risk

Today

Rework and late changes eating into project timelines

You master the House of Quality

Before

Design decisions that rest on intuition and opinion

Now you have

A structured, customer-driven method anchored in the House of Quality

Before

Design decisions that rest on intuition and opinion

Before

Customer needs lost between marketing and engineering

Now you have

A traceable link from the Voice of the Customer to design specifications

Before

Customer needs lost between marketing and engineering

Before

Design conflicts that surface late, in prototypes or at launch

Now you have

Trade-offs and hot spots spotted early with the correlation roof

Before

Design conflicts that surface late, in prototypes or at launch

Before

Quality inspected in after the fact, at higher cost

Now you have

Quality designed into the product and process from the start

Before

Quality inspected in after the fact, at higher cost

"The gap between building products and building the right products is a structured, customer-driven method, and the manufacturers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, Paylab (Mongolia) 2026.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Module 2: Pre-Planning a QFD Project

Defining project scope, objectives, and completion criteria for a QFD initiative
Assembling the cross-functional QFD team and assigning roles and responsibilities
Gathering Voice of the Market data and establishing documentation requirements

Module 3: Voice of the Customer

Understanding the three quality levels from the Kano Model: basic, performance, and excitement
Methods for collecting customer information including interviews, surveys, and observation
Translating raw customer input into structured, actionable customer requirement statements

Module 4: Needs vs. Features

Distinguishing between what customers need and how products or processes can deliver those needs
Understanding abstraction levels and how to move from customer language to technical descriptors
Translating customer needs into measurable performance characteristics for the QFD matrix

Module 5: Calculating a QFD Matrix

Understanding the whats versus hows framework and its role in QFD matrix structure
Building the relationship matrix and applying weighting scales to prioritize design requirements
Completing Phase I QFD calculations to generate a ranked set of technical design targets

Module 6: Rooms in the House of Quality

Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
Building each room of the House of Quality step by step and understanding its role
Evaluating and interpreting completed House of Quality matrices for design decision-making

Module 7: Beyond the House of Quality

Applying the Phase II product design matrix to translate technical requirements into component characteristics
Building Phase III process design matrices and Phase IV production planning matrices
Connecting the four-phase QFD cascade to ensure design intent flows through to production

Module 8: Affinity Diagrams

Creating affinity diagrams to organise large volumes of customer requirements into logical groups
Facilitating team-based affinity sessions to build shared understanding of customer needs
Using affinity diagrams as input to the QFD matrix planning process

Module 9: Tree Diagrams

Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
Using tree diagrams to connect customer needs to measurable technical attributes
Integrating tree diagrams with the QFD matrix to improve requirement traceability

Module 10: Cause-and-Effect Diagrams

Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

Module 11: Flowcharts

Creating process flowcharts to document and visualize product development and quality workflows
Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
Integrating flowcharts with QFD planning to align process steps with customer requirements

Course Curriculumof the Quality Function Deployment Training

The online Quality Function Deployment training course curriculum in the Mongolia is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

100% Secure and Safe download

The QFD Toolkit You Will MasterApplied to Your Own Products

This QFD training builds practical, hands-on capability, not just theory. By the end of the programme you can facilitate a Voice of the Customer workshop, build and interpret a House of Quality, and cascade customer requirements all the way to production controls on your own projects.

Capturing the Voice of the Customer

Gather and structure customer needs using interviews, observation, surveys and the affinity diagram, then classify them with the Kano model into must-be, performance and delighter requirements.

Building the House of Quality

Construct all six rooms of the House of Quality matrix, from customer requirements and engineering characteristics through the relationship matrix, competitive benchmarking and engineering targets.

Reading the Correlation Roof

Use the roof of the House of Quality to find where improving one engineering characteristic hurts another, so you can resolve design conflicts and trade-offs before they become costly.

Prioritising with Importance Weighting

Calculate absolute and relative technical importance to identify the vital few engineering characteristics that drive customer satisfaction and deserve the most design attention.

Cascading QFD Through Four Phases

Carry customer requirements from product planning into parts deployment, process planning and production planning, creating traceability from a customer need to a production control.

Applying QFD in Six Sigma and Services

Use QFD in the DFSS Measure phase and the DMAIC Define phase, and adapt the House of Quality to service, software and healthcare design as well as manufacturing.

Who Should TakeQuality Function Deployment Training in Mongolia?

R&D Personnel

Project Managers

Service Team Leaders

Design and Process Engineers

Manufacturing Engineers and Managers

Quality Personnel and Consultants

Marketing and Sales Professionals

Product Development Personnel

Who Can Take This Certification Training

Quality Function Deployment Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

Quality Function Deployment Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Quality Function Deployment Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

USD 345

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Quality Function Deployment Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Quality Function Deployment Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Quality Function Deployment Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning for QFD Training in MongoliaPractical, Instructor-Led Training

Invensis Learning delivers practical Quality Function Deployment training for professionals and teams who want to design quality into their products and services. Our programmes combine experienced quality-management trainers, hands-on House of Quality exercises, and flexible delivery across live online, classroom and onsite formats. As an ISO 9001:2015 and ISO 27001:2022 certified global training provider, Invensis Learning is trusted by learners and organisations in Mongolia and worldwide to build real, workplace-ready capability.

Experienced trainers with real quality-management and product-development expertise
Hands-on House of Quality exercises using realistic product and service scenarios
Flexible formats: live online, classroom, onsite and corporate group training
Practical, skills-first approach focused on workplace application
ISO 9001:2015 and ISO 27001:2022 certified training provider
Course completion record from Invensis Learning on finishing the programme
Dedicated learner support before, during and after training
Trusted by professionals and organisations across many industries

12M+

Hours of Training Delivered

Flexible Learning Modes

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Quality Function Deployment Training Locations in MongoliaAll our classroom training is now available online at your convenience

Quality Function Deployment in Mongolia

Shangri-La Sport Club, 12, Olympic Street, Baga Toirog ᠪᠠᠭ᠎ᠠ ᠲᠣᠭᠣᠷᠢᠭ, Sukhbaatar ᠰᠦᠬᠡ ᠪᠠᠭᠠᠲᠤᠷ, Ulaanbaatar, 14241, Mongolia ᠮᠤᠩᠭᠤᠯ ᠤᠯᠤᠰ

Quality Function Deployment in Mongolia

Kempinski Hotel Khan Palace, 178, Great Circle, Dar-Ekh ᠳᠠᠷᠢ ᠡᠬᠡ, Bayanzurkh ᠪᠠᠶᠠᠨ ᠵᠢᠷᠦᠬᠡ, Ulaanbaatar, 13380, Mongolia ᠮᠤᠩᠭᠤᠯ ᠤᠯᠤᠰ

Quality Function Deployment in Mongolia

Kempinski Hotel Khan Palace, 178, Great Circle, Dar-Ekh ᠳᠠᠷᠢ ᠡᠬᠡ, Bayanzurkh ᠪᠠᠶᠠᠨ ᠵᠢᠷᠦᠬᠡ, Ulaanbaatar, 13380, Mongolia ᠮᠤᠩᠭᠤᠯ ᠤᠯᠤᠰ

Corporate QFD Training in MongoliaBuilt Around Your Products

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Suitable for small, medium and large product and quality teams
Build a House of Quality for one of your own products during the training
Flexible delivery through onsite, live virtual or hybrid formats
Customised schedules aligned with your team's availability
Experienced trainers with quality and product-development expertise
Role-based, industry-relevant examples for better workplace application
Scalable delivery for teams across Mongolia and global locations

What Our Learners Say

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The House of Quality Finally Clicked

"The step-by-step House of Quality build was the highlight. I went back to work and used the relationship matrix on a real cashmere product line the same week. I can now show exactly which engineering characteristics matter most to our customers."

Bat-Erdene G.

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From Customer Voice to Design Targets

"I used to guess what customers wanted. Now I capture the Voice of the Customer properly and translate it into measurable engineering targets. The Kano model exercise alone changed how our team prioritises features."

Oyunchimeg B.

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Practical and Hands-On

"Very practical training with real exercises rather than slides. The four-phase QFD cascade helped me connect our design decisions to process controls. I recommend it to anyone in manufacturing or process improvement."

Ganbold T.

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Our Team Now Speaks One Design Language

"We ran the corporate programme for our product and quality teams. Building a House of Quality for one of our own products during the sessions was invaluable. The team left aligned on priorities and trade-offs."

Saruul D.

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Better Products, Fewer Late Changes

"The training gave our engineers a structured way to design customer requirements in from the start. We have already seen fewer late design changes on a new product. The trainer guidance and examples were excellent."

Enkhbayar M.

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4.6

Ratings

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Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

Quality Function Deployment is a structured, customer-driven methodology that translates the Voice of the Customer into specific engineering and design characteristics at every stage of product and service development. Its central tool is the House of Quality matrix, and it is used across manufacturing, mining, textiles and services.

General

What is Quality Function Deployment (QFD)?

Is QFD training worth it for professionals in Mongolia?

Yes. As Mongolia's cashmere, food-processing and mineral-processing exporters compete on quality, employers value people who can design customer requirements into products. QFD skills apply immediately to product development, quality engineering and process improvement work.

Who should attend the QFD training?

The course suits product designers and design engineers, quality engineers, product managers, marketing and R&D professionals, and Lean Six Sigma practitioners. Anyone who translates customer requirements into product or service specifications will benefit, and no prior QFD knowledge is needed.

Do I need any prior experience to join?

No. The course has no formal prerequisites and introduces QFD and the House of Quality from first principles. Familiarity with product development or quality management is helpful but not required, so beginners and experienced professionals can both attend.

What framework and tools does QFD use?

QFD uses the House of Quality matrix and the four-phase QFD system: product planning, parts deployment, process planning and production planning. It draws on the Voice of the Customer, the Kano model and affinity diagrams, and was developed in Japan by Yoji Akao and Shigeru Mizuno.

Pricing

How much does the QFD training cost in Mongolia?

Fees vary by delivery format (live online, classroom or corporate group) and group size. Pricing for Mongolia is available on request. Contact a learning advisor for a current quote and upcoming schedules.

What is included in the course fee?

The fee typically includes instructor-led training across all six QFD modules, hands-on House of Quality exercises, course materials and templates, and a course completion record from Invensis Learning. Request a quote for the full list of inclusions.

Do you offer group or corporate pricing?

Yes. Corporate group training is available with customised schedules and volume-based pricing for product, quality and engineering teams. Ask about corporate pricing for your team in Mongolia.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Are there any additional fees?

No. This is a practical skills course, so there is no separate assessment or awarding-body fee. You pay only the training fee, and you receive a course completion record from Invensis Learning on finishing the programme.

Assessment

How is learning assessed during the course?

Learning is reinforced through hands-on exercises rather than a formal test. You build and interpret a House of Quality, structure the Voice of the Customer, classify requirements with the Kano model and calculate design priorities during the programme.

What do I receive on completing the training?

On completing the one-day programme you receive a course completion record from Invensis Learning. This is a skills training course, so no external credential or awarding body is involved.

Will I be able to apply QFD at work straight away?

Yes. The training is practical and hands-on, so you leave able to facilitate a Voice of the Customer workshop, build a House of Quality, and cascade requirements through parts, process and production planning on your own projects.

Does the course include practical exercises?

Yes. Hands-on House of Quality construction runs throughout the day, using realistic product and service scenarios. You practise affinity diagrams, Kano classification, relationship and correlation matrices, and engineering target setting.

How does QFD support Six Sigma work?

QFD is a core tool in Design for Six Sigma (DMADV Measure phase) and in the DMAIC Define phase, where it translates the Voice of the Customer into critical-to-quality requirements. The course shows how to apply it within both.

Course Content

What topics are covered in the QFD training?

The course covers QFD principles and origins, capturing and structuring the Voice of the Customer, building the House of Quality step by step, interpreting the matrix, cascading QFD through four phases, and applying QFD in Six Sigma and service design.

How long is the QFD training?

The programme runs for one day (eight hours), delivered as a full day or across two half-days. It covers all six QFD modules with concept explanations, case examples and hands-on House of Quality exercises.

What is the House of Quality?

The House of Quality is the central QFD planning matrix. It links customer requirements to engineering characteristics, scores their relationships, benchmarks against competitors, maps design conflicts in its roof, and sets measurable engineering targets.

Does the course cover services as well as products?

Yes. While QFD began in manufacturing, the course covers applications in services such as healthcare, financial services and IT, and in software, as well as product development. The method suits any context that translates customer needs into specifications.

What materials are provided?

You receive structured course materials, House of Quality templates and case examples to support the hands-on exercises and to reuse on your own QFD projects after the training.

Enrollment

How do I enrol in the QFD training in Mongolia?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, course materials and joining details. Talk to a learning advisor if you need help choosing.

What training formats are available?

The course is available as online (live virtual) instructor-led training, in-person classroom training, and customised corporate onsite training, so you can pick the format that fits your schedule and team.

When are the next QFD batches?

New batches run regularly in live virtual and classroom formats. Contact us to see upcoming schedules for Mongolia and to reserve a place.

Can this be delivered onsite for my team?

Yes. We deliver QFD training onsite or live virtual for whole product and quality teams in Mongolia, built around your own products. Ask about corporate group training for a tailored plan.

What is the reschedule or cancellation policy?

Rescheduling and cancellations are handled per our published policy, and selected plans let you transfer to another batch. Reach out to our team for the details that apply to your enrolment.