Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Professional Certification?UntitledThe Advanced Credential for Multi-Supplier IT

    SIAM Professional (SIAM-P) is the advanced, highest-level certification in the EXIN SIAM scheme, validating your ability to apply Service Integration and Management in complex multi-supplier environments. SIAM Professional Certification Training in Lithuania prepares experienced IT service management professionals to govern, integrate and improve services delivered by many providers at once, and to sit the scenario-based EXIN exam with confidence. As Lithuania's 105 global business services and ICT centres mature from delivery to end-to-end ownership, employers in Vilnius and Kaunas increasingly need leaders who can coordinate suppliers and connect delivery to strategy. This credential proves you can do exactly that. The course is aligned to the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, and covers the four SIAM roadmap stages plus the cross-cutting practices that run through them. Start your SIAM journey with Invensis Learning and move from Foundation to advanced practitioner on a structured, supported path.

    Invensis Learning is an EXIN Accredited Training Provider in Lithuania, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Professional Certification?The Advanced Credential for Multi-Supplier IT

    SIAM Professional (SIAM-P) is the advanced, highest-level certification in the EXIN SIAM scheme, validating your ability to apply Service Integration and Management in complex multi-supplier environments. SIAM Professional Certification Training in Lithuania prepares experienced IT service management professionals to govern, integrate and improve services delivered by many providers at once, and to sit the scenario-based EXIN exam with confidence.

    As Lithuania's 105 global business services and ICT centres mature from delivery to end-to-end ownership, employers in Vilnius and Kaunas increasingly need leaders who can coordinate suppliers and connect delivery to strategy. This credential proves you can do exactly that.

    The course is aligned to the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, and covers the four SIAM roadmap stages plus the cross-cutting practices that run through them. Start your SIAM journey with Invensis Learning and move from Foundation to advanced practitioner on a structured, supported path.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Lithuania, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Professional Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Professional Certification training in Lithuania designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Professional course online materials that support step-by-step learningTopic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Professional training in Lithuania by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Lithuania

    • Flexible learning options available for professionals seeking SIAM Professional training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Professional
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Professional certification program in Lithuania
    • Earn a SIAM Professional certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Lithuania
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Professional training program designed for team-based learning initiatives

    SIAM Professional Certification Eligibility in LithuaniaDo You Qualify for the SIAM Professional Exam?

    SIAM Professional requires SIAM Foundation as a prerequisite credential. Make sure you meet the following requirements:

    • Hold a valid EXIN SIAM Foundation credential (mandatory prerequisite).

    • Recommended: 2+ years of experience in service management, service integration, vendor management, or transformation roles.

    • Familiarity with at least one complementary framework (ITIL, Lean, Agile, DevOps, or COBIT) is strongly recommended.

    • Active participation in the full 2-day course is required to take the exam.

    What SIAM Professional Certification DeliversValue for Your Career and Your Team

    For Individuals

    For Individuals

    SIAM Professional training helps experienced ITSM professionals move from managing single services to governing complex multi-supplier ecosystems. It suits service managers, service integration leads and IT governance professionals who want the advanced EXIN credential. Whether you work inside a service integrator, a retained IT organisation or a GBS centre in Vilnius or Kaunas, the training builds capabilities aligned with senior expectations.

    If you hold SIAM Foundation and want to prove advanced, applied competence, SIAM Professional is the clear next step. You gain governance depth, scenario practice and a structured route employers across Lithuania and Europe recognise.

    • Validates advanced SIAM capability with the highest-level EXIN SIAM credential
    • Positions you for service integration, ITSM lead and IT governance roles
    • Builds skill in governing multi-supplier delivery end to end
    • Strengthens supplier management, collaboration and cross-provider process design
    • Earns a globally recognised, lifetime EXIN credential with no renewal
    • Prepares you for the scenario-based judgment the EXIN exam tests
    • Opens senior roles across Lithuania's growing GBS and ICT sector
    • Connects your ITSM experience to strategic, organisation-wide outcomes
    For Organizations

    For Organizations

    SIAM Professional group training helps organisations govern complex, multi-supplier IT estates by equipping teams with advanced service integration skills. It can be delivered for GBS centres, retained IT functions or service integrator teams. For organisations connecting delivery to strategy across many providers, this training provides a scalable, flexible solution.

    If your GBS centre or IT function struggles to coordinate suppliers and own outcomes end to end, SIAM Professional training creates a shared governance language. Teams gain a standardised approach to integration, collaboration and performance.

    • Builds consistent, strategy-aligned governance across multi-supplier estates
    • Improves end-to-end accountability when many providers deliver services
    • Reduces value leakage from weak supplier coordination
    • Standardises service integration practice across teams and centres
    • Supports automation and AI-ready operating models with clean data governance
    • Enables customised, in-house delivery for ITSM and GBS teams
    • Strengthens in-house SIAM capability and leadership succession
    • Provides flexible delivery for distributed teams in Lithuania and abroad

    SIAM Professional Exam Format in LithuaniaWhat to expect on exam day

    The SIAM Professional exam validates your ability to design, build, and operate a Service Integration and Management capability across complex multi-supplier ecosystems. The exam focuses on the four-stage SIAM roadmap (Discovery and Strategy, Plan and Build, Implement, Run and Improve), service-integrator structures, governance design, transition management, and operating the SIAM ecosystem. Through a combination of multiple-choice and scenario-based questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Professional
    Conducted ByEXIN
    Exam Duration90 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, open book to the SIAM Professional BoK; online proctored or test center
    Testing BasisOfficial SIAM Professional syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Professional Certification Cost in Lithuania

    The total cost of earning the SIAM Professional credential typically includes the fee for SIAM Professional training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited SIAM Professional training
    • EXIN-aligned digital courseware on the Scopism SIAM Professional BoK
    • Implementation roadmap deep-dive scenarios and operating-model design exercises
    • Exam prep support including 40-question full-length mock exams and applied case studies
    • The SIAM Professional training cost in Lithuania is EUR 1400

    Exam Cost:

    • EXIN SIAM Professional exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK
    • Lifetime-valid EXIN SIAM Professional credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Skills Take You in LithuaniaRoles, Sectors and Demand

    SIAM Professional has become a senior marker of service integration capability across Lithuania, valued by GBS centres, banks, fintechs and telecom operators that run large, multi-supplier IT estates. As the country's 105 business services centres mature from delivery to end-to-end ownership, employers increasingly seek professionals who can govern many providers at once. Demand sits at the senior end, from Service Integration Manager to Head of IT Operations, and here is what the market is telling us now.

    105

    GBS centres in Lithuania

    around 26,000 specialists, Invest Lithuania 2026

    EUR 3,934

    Average pay, information and communication

    gross per month, Lithuania 2026

    No. 1

    Vilnius GBS ranking

    top GBS location five years running

    74%

    Employers unable to fill roles

    regional IT talent shortage, 2026

    SECTORS HIRING

    • —Global Business Services and ICT Centres
    • —Banking and Financial Services
    • —Fintech and Payments
    • —Telecommunications
    • —Consulting and IT Outsourcing
    • —Public Sector and Government IT

    GROWTH TRENDS

    • —105 GBS centres maturing from delivery to end-to-end ownership
    • —Multi-supplier IT estates driving demand for service integration
    • —Automation and AI-ready operating models raising governance needs
    • —Acute shortage of advanced ICT practitioners
    • —Vilnius and Kaunas expanding as nearshore delivery hubs
    • —Financial services building large IT and analytics teams

    Sources: Invest Lithuania GBS-ICT Sector Overview 2026; Glassdoor, Manoalga.lt, TalentUp (Lithuania) 2026.

    Why Service Integration Skills Are in Demand in Lithuania

    Multi-Supplier Complexity

    Lithuania's GBS centres run services across many internal and external providers. Without a service integration layer, accountability and end-to-end performance quickly slip.

    SIAM builds end-to-end integration skills

    Governance Maturity Gap

    Centres are shifting from delivery to end-to-end ownership, but many still lack a strategy-aligned governance model to coordinate suppliers and decisions at scale.

    SIAM builds strategy-aligned governance skills

    Advanced ICT Talent Shortage

    With 74% of employers unable to fill roles and a scarcity of advanced practitioners, professionals who can govern multi-supplier delivery are rare and sought-after.

    SIAM makes certified integrators stand out

    Automation and AI-Ready Operations

    As centres adopt automation and AI, integrating tooling and data across providers demands vendor-neutral standards and disciplined cross-provider coordination.

    SIAM builds tooling and data governance skills

    Nearshore Growth Pressure

    Rapid GBS expansion in Vilnius and Kaunas multiplies suppliers and interfaces faster than governance frameworks can keep pace with, raising integration risk.

    SIAM builds coordination skills at scale

    Cross-Border Accountability

    Financial services and telecom estates span multiple vendors and jurisdictions, where unclear ownership causes value leakage that integration leaders are hired to fix.

    SIAM builds supplier and SLA management skills

    Sources: Invest Lithuania GBS-ICT Sector Overview 2026; regional IT talent-shortage data 2026.

    SIAM Professional is more than a credential. It is a career multiplier for service integration leaders. Join professionals who govern multi-supplier delivery and connect it to strategy. Start your journey today.

    Your Lithuania Career Transformation

    Where SIAM Certification Takes You Next

    Before and After the Credential

    Lithuania's GBS and ICT sector is scaling fast, and employers increasingly separate certified service integration leaders from the rest. Here is which side of that line you want to be on.

    Today

    IT pay plateaus without an advanced, recognised credential

    After SIAM

    Senior IT service and integration roles in Vilnius push toward EUR 55,000 to EUR 80,000 gross a year

    Today

    Shortlisted less often for service integration and governance roles

    After SIAM

    Eligible for SIAM Manager, ITSM lead and Head of IT Operations roles across GBS and finance

    Today

    Confident in delivery, but employers want multi-supplier governance

    After SIAM

    Fluent in governing many providers and linking delivery to strategy

    You earn SIAM Professional

    Before

    Service authority rests on job title, not a recognised credential

    Now you have

    The highest-level EXIN SIAM credential recognised by Lithuanian and global employers

    Before

    Stuck at single-service management with no integration mandate

    Now you have

    A clear route into service integration and IT governance leadership

    Before

    Delivery focused, with a limited view of cross-provider governance

    Now you have

    The governance skills employers need: collaboration, SLA design and supplier management

    Before

    Recognition fades when you change sector or country

    Now you have

    A lifetime, globally portable credential that travels across sectors and borders

    "The gap between running services and integrating them across many suppliers is now a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and advanced their careers.

    Sources: Glassdoor, Manoalga.lt, TalentUp, SalaryExpert (Lithuania) 2026.

    How to Get SIAM Professional Certified in LithuaniaStep-by-Step Certification Process

    The SIAM Professional certification path in Lithuania requires SIAM Foundation as a prerequisite. Once you hold Foundation, complete the 2-day EXIN-accredited training and take the 40-question / 90-minute open-book exam to earn a lifetime-valid credential.

    Step 1: Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2: Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3: Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4: Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5: Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6: Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Step 1

    Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2

    Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3

    Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4

    Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5

    Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6

    Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Module 1: SIAM Professional - Beyond Foundation

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Module 2: SIAM Implementation Roadmap (Deep Dive)

    • Discovery and Strategy: ecosystem analysis and target operating model
    • Plan and Build: detailed design, tooling, supplier onboarding
    • Implement: cutover, transition, and ramp-up
    • Run and Improve: steady-state operations and continual improvement

    Module 3: Designing the SIAM Operating Model

    • Operating-model design principles for SIAM
    • Roles, RACI, and decision-making models
    • Service portfolio and end-to-end service ownership
    • Boundary management and interface contracts

    Module 4: Tools, Information, and Data in SIAM

    • Integrated toolchain across the ecosystem
    • Information and data architecture for SIAM
    • ITSM platform considerations and vendor data exchange
    • Reporting hierarchies and aggregated dashboards

    Module 5: Integrating Complementary Practices

    • ITIL practices within SIAM
    • Lean and Lean IT in a SIAM context
    • Agile and DevOps integration with SIAM service delivery
    • COBIT governance overlay for SIAM

    Module 6: Measurement, Reporting, and Continual Improvement

    • Performance, quality, and value measurement across the ecosystem
    • SLA, OLA, and underpinning contract management
    • Continual improvement and maturity models
    • SIAM Professional exam preparation and final-week revision plan

    Course Curriculumof the SIAM Professional Certification Training

    The SIAM Professional curriculum follows the official SIAM Professional BoK (Scopism) and covers all tested domains across the syllabus.

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Candidates who blur Foundation-level recall with Professional-level application often lose marks here.

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    Skills You Will Build in This SIAM CourseApplied Across the Full SIAM Roadmap

    Skills covered in SIAM Professional span the full service integration lifecycle. By the end of the programme you can govern multi-supplier delivery across the four SIAM roadmap stages, apply cross-cutting practices, and make the judgment calls the scenario-based EXIN exam tests.

    Discovery and Strategy

    Assess organisational readiness, select the right service integrator model (internal, external, hybrid or lead supplier), and build a costed SIAM business case aligned to strategy.

    Plan and Build

    Design multi-layer governance boards, cross-provider process flows, tooling architecture and harmonised SLA hierarchies so the operating model is ready before go-live.

    Implement

    Manage SIAM transition, onboard and offboard providers, stand up the service integrator function and protect service continuity through complex change.

    Run and Improve

    Govern live boards, manage end-to-end performance and SLA breaches, and drive continual improvement and maturity across the multi-supplier ecosystem.

    SIAM Practices Across the Stages

    Facilitate multi-provider collaboration, coordinate cross-provider incident and problem management, and govern tooling and data quality throughout the lifecycle.

    Framework Integration and Exam Readiness

    Apply ITIL 4, Agile, COBIT and ISO/IEC 20000 within SIAM, and practise the scenario-based judgment the EXIN SIAM Professional exam demands.

    Who Should TakeSIAM Professional Certification Training in Lithuania?

    Senior Service Integration Lead

    Service Integration Architect

    SIAM Programme Manager

    Service Portfolio Manager

    Vendor Management Lead

    Service Management Consultant

    Transformation Lead (Multi-supplier)

    PMO Lead (SIAM Programmes)

    Who Can Take This Certification Training

    SIAM Professional Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Professional Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Professional Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Professional training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Professional Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Professional training for companies in Lithuania seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Professional Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Professional coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Professional Live Virtual Training

    SIAM Professional Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your SIAM Professional Certification Training in Lithuania?

    Invensis Learning is a trusted SIAM Professional training company in Lithuania, delivering structured SIAM Professional training for professionals and organisations building service integration capability in a multi-supplier world. As an EXIN accredited training partner, we combine experienced ITSM trainers, EXIN-aligned courseware, flexible delivery and scenario-based exam preparation. Whether you enrol as an individual or plan corporate training for your team in Vilnius, Kaunas or beyond, we focus on applied understanding, real-world governance skills and exam readiness.

    • EXIN accredited training partner delivering official SIAM courseware
    • Experienced ITSM trainers with real multi-supplier and integration expertise
    • Flexible formats: live online, classroom and corporate group training
    • Structured, exam-focused courseware aligned to the EXIN specification
    • Scenario-based practice that mirrors the SIAM Professional exam
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations across Lithuania and Europe

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Professional Training Locations in LithuaniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Professional Training Location in Lithuania

    Radisson Blu Hotel Lietuva, 20, Konstitucijos pr., Skansenas, Šnipiškii seniūnija, Vilnius, Vilnius city municipality, Vilnius district, 09308, Lithuania

    SIAM Professional Training Location in Lithuania

    Grand Hotel Kempinski Vilnius, Lithuania

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    Corporate SIAM Professional Training in LithuaniaFor Your Teams

    Untitled

    • Suitable for small, medium and large ITSM and GBS teams
    • Customised schedules aligned to your team's availability
    • Delivery via onsite, live virtual or hybrid formats
    • Trainers with real service integration and multi-supplier expertise
    • Role-based, industry-relevant scenarios for better workplace application
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Lithuania and global sites

    Leading Organisations

    AccentureDanske BankWestern UnionNasdaqSwedbankTelia

    What Our Learners Say

    Untitled

    Ready for the Scenario Exam

    "The scenario-based practice was the difference maker. I could apply service integrator model selection and governance design to real multi-supplier problems, and I passed the EXIN exam on my first sitting."

    Mindaugas Petrauskas

    Service Integration Lead

    Untitled

    0/0

    Foundation to Advanced Practitioner

    "Coming from SIAM Foundation, this course finally showed me how governance boards, SLA hierarchies and cross-provider processes work in practice. The trainer's real GBS examples made every topic click."

    Ruta Kazlauskiene

    IT Service Manager

    Untitled

    0/0

    Practical and Well Structured

    "Strong, well-structured content on the four SIAM roadmap stages. The framework integration module on ITIL 4 and ISO 20000 was genuinely useful for my day-to-day consulting work with multi-vendor clients."

    Tomas Jankauskas

    ITSM Consultant

    Untitled

    0/0

    Sharper Multi-Supplier Governance

    "We trained our service management team ahead of a major multi-supplier transition. The shared SIAM governance language improved how our providers collaborate, and escalations now resolve far more cleanly."

    Egle Vaitkute

    Head of IT Operations, GBS Centre

    Untitled

    0/0

    Tailored to Our Vendor Landscape

    "The corporate delivery was tailored to our financial services estate, with scenarios that matched our vendor landscape. Our leads left with a consistent approach to supplier performance and end-to-end accountability."

    Darius Norkus

    IT Director, Financial Services

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    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Professional is the advanced, highest-level credential in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management (SIAM) in complex multi-supplier environments and suits experienced IT service management professionals.

    General

    What is the EXIN SIAM Professional certification?

    The EXIN SIAM Professional is the advanced, highest-level credential in the EXIN SIAM scheme. It validates your ability to apply Service Integration and Management (SIAM) in complex multi-supplier environments and suits experienced IT service management professionals.

    Who should take SIAM Professional in Lithuania?

    It is built for experienced ITSM professionals, service managers, service integration leads, supplier managers and IT governance specialists. In Lithuania it fits professionals in GBS and ICT centres, banks, fintechs and telecoms that run large multi-supplier IT estates.

    Is SIAM Professional worth it for my career?

    Yes. It signals advanced service integration capability that Lithuanian employers increasingly seek, opening senior roles from Service Integration Manager to Head of IT Operations. As GBS centres mature and multi-supplier estates grow, credentialed integrators are in demand.

    Do I need SIAM Foundation before SIAM Professional?

    EXIN SIAM Foundation is the recommended prerequisite. No formal education or work experience is mandated, but the scenario-based exam is best suited to professionals with practical ITSM or multi-supplier experience. Foundation knowledge is assumed throughout.

    How long is the SIAM Professional certification valid?

    The certification is for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you pass.

    Is the EXIN credential recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries, with particular strength in Europe. SIAM Professional is recognised by employers globally as the advanced credential for multi-supplier management professionals.

    Pricing

    How much does SIAM Professional training cost in Lithuania?

    Training is quoted per format and cohort, and the EXIN exam fee is billed separately by EXIN and varies by region and channel. For current pricing and package options, request a quote or speak with a learning advisor.

    What is included in the SIAM Professional course fee?

    The fee typically includes EXIN-aligned courseware, instructor-led sessions, scenario-based practice, mock questions and learner support, plus a course completion certificate. Exam vouchers are often bundled by package; confirm inclusions when you enquire.

    Is the EXIN exam fee included in the price?

    It depends on the package. EXIN bills the exam fee separately and pricing varies by region and purchasing channel, though many accredited packages bundle a voucher. Ask a learning advisor which option includes the exam.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for ITSM, GBS and service integrator teams. Contact us for a tailored quote for your organisation.

    What payment methods and instalment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Professional exam?

    It is a closed-book, scenario-based multiple-choice exam. Each question presents a complex multi-supplier scenario and asks you to select the best course of action, based on the EXIN SIAM Professional Examination Specification and the Scopism SIAM Body of Knowledge.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and an allotted time of 90 minutes (1.5 hours). It is delivered online with proctoring or at an EXIN accredited testing location.

    What is the passing score for the SIAM Professional exam?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. Because questions are scenario-based, broad, applied mastery across all topic areas matters more than memorisation.

    What topics does the exam cover?

    Five topic areas, each carrying roughly 20%: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, per the official EXIN SIAM Professional Examination Specification.

    Where can I take the SIAM Professional exam?

    You can sit it online through EXIN's proctored exam system or at an EXIN accredited testing location. The exam is usually arranged through an accredited training provider as part of a training and exam bundle.

    What if I do not pass the first time?

    You can re-sit the exam. Our trainers provide preparation support and scenario practice to help you succeed, and selected plans include retake support. Verify EXIN's current re-sit policy when you register, or ask a learning advisor.

    Course Content

    What will I learn in SIAM Professional training?

    You will learn to apply service integration across the four SIAM roadmap stages: Discovery and Strategy, Plan and Build, Implement, and Run and Improve, plus cross-cutting practices such as collaboration, tooling governance and framework integration with ITIL 4 and ISO/IEC 20000.

    Which standard is the course based on?

    The course is aligned to the EXIN SIAM Professional Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, so your preparation reflects the current syllabus and exam framework.

    Do I need prior experience to join?

    SIAM Foundation is the recommended starting point, and practical ITSM or multi-supplier experience helps you interpret the scenarios. If you are new to SIAM, we can guide you to begin with Foundation before this advanced course.

    Are scenario exercises and practice questions included?

    Yes. The programme uses complex organisational scenarios and practice questions that mirror the exam, helping you build the judgment and decision-making the SIAM Professional exam requires.

    How long is the training?

    The programme runs for 16 hours, typically delivered over two full days or across four half-days. It consolidates advanced SIAM knowledge and prepares you for the scenario-based exam.

    Enrollment

    How do I enrol in SIAM Professional training in Lithuania?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, and customised corporate group training, so you can choose the format that fits your schedule and location in Lithuania.

    How soon can I start?

    New cohorts run regularly across the year. Check the upcoming schedule for the next available batch, or speak with a learning advisor to find a date and format that works for you.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.