Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Entry into Multi-Supplier IT Governance

    SIAM Foundation certification training in Lithuania gives IT professionals the vocabulary, structures and governance skills to manage many service providers as one seamless, end-to-end service. The EXIN SIAM Foundation (SIAM-F) is the entry-level credential in the EXIN SIAM scheme and validates your understanding of Service Integration and Management across complex multi-supplier environments. Awarded by EXIN, the credential is grounded in the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. The closed-book exam has 40 single-answer multiple-choice questions to complete in 60 minutes, with a 65% pass mark. There are no formal prerequisites, and the certification is valid for life. For Lithuania's fast-growing global business services and banking service centres in Vilnius and Kaunas, where teams coordinate internal and external IT suppliers every day, SIAM knowledge is increasingly sought after. Start your SIAM journey with Invensis Learning and build the governance skills employers recognise.

    Invensis Learning is an EXIN Accredited Training Provider in Lithuania, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier IT Governance

    SIAM Foundation certification training in Lithuania gives IT professionals the vocabulary, structures and governance skills to manage many service providers as one seamless, end-to-end service. The EXIN SIAM Foundation (SIAM-F) is the entry-level credential in the EXIN SIAM scheme and validates your understanding of Service Integration and Management across complex multi-supplier environments.

    Awarded by EXIN, the credential is grounded in the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. The closed-book exam has 40 single-answer multiple-choice questions to complete in 60 minutes, with a 65% pass mark. There are no formal prerequisites, and the certification is valid for life.

    For Lithuania's fast-growing global business services and banking service centres in Vilnius and Kaunas, where teams coordinate internal and external IT suppliers every day, SIAM knowledge is increasingly sought after. Start your SIAM journey with Invensis Learning and build the governance skills employers recognise.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Lithuania, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in Lithuania designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in Lithuania by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Lithuania

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in Lithuania
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Lithuania
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in LithuaniaDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    What You Gain from SIAM Foundation TrainingOutcomes That Move Your ITSM Career Forward

    For Individuals

    For Individuals

    SIAM Foundation training helps IT service management professionals understand how to govern multiple suppliers as a single, accountable service, and prepares them for the EXIN SIAM Foundation exam. The programme suits service desk managers, supplier managers, service owners and ITIL holders working in or with complex sourcing environments. Whether you are moving into a service integration role, formalising your ITSM knowledge, or supporting a multi-vendor IT model in banking, telecoms or shared services, this training builds capability aligned with employer expectations.

    If you want a recognised, lifetime EXIN credential that proves you can coordinate many providers into one seamless service, SIAM Foundation is a clear next step. You gain the SIAM ecosystem knowledge, exam preparation and a structured, supported path that employers across Lithuania and Europe value.

    • Validates your understanding of SIAM and multi-supplier IT governance
    • Positions you for service delivery, supplier and service integration roles
    • Builds skill in coordinating internal and external providers end to end
    • Complements ITIL and strengthens your ITSM career profile
    • Gives you a globally recognised EXIN credential that is valid for life
    • Prepares you to thrive in Lithuania's banking and GBS service centres
    • Lays the recommended foundation for EXIN SIAM Professional
    For Organizations

    For Organizations

    SIAM group training helps organisations govern complex supplier ecosystems by equipping teams with a common framework, vocabulary and set of practices. The training can be delivered for service management functions, supplier managers, PMOs or IT leadership groups. For organisations coordinating many IT providers, this training creates the structure needed to hold suppliers to end-to-end outcomes rather than isolated tasks.

    If your organisation struggles to manage a growing set of IT suppliers, SIAM training creates a shared service integration approach. Teams gain a standardised way to run cross-provider incidents, changes, reporting and governance across the ecosystem.

    • Builds a shared SIAM language across service and supplier teams
    • Improves end-to-end accountability in multi-vendor IT models
    • Strengthens governance, tooling and performance across providers
    • Reduces service gaps and overlaps between suppliers
    • Enables customised training aligned with your operating model
    • Standardises service integration practice across business units
    • Provides flexible delivery for distributed service teams

    SIAM Foundation Exam Format in LithuaniaWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in Lithuania

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in Lithuania is EUR 1200

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Foundation Can Take You in LithuaniaRoles, Demand and Pay

    SIAM knowledge is becoming a valued marker for IT service professionals across Lithuania, where banking service centres, global business services and IT outsourcers coordinate large numbers of internal and external suppliers. As centres mature from delivery into end-to-end process ownership, professionals who can integrate and govern multi-supplier services are increasingly in demand, from service desk lead through to service delivery manager and service integration manager. Here is what the market is telling us right now.

    EUR 3,934

    Average information and communication salary, Lithuania

    per month gross, Statistics Lithuania 2026

    EUR 48k-72k

    IT Service Delivery Manager pay range, Lithuania

    per year, market estimate 2026

    26,000+

    GBS specialists employed in Lithuania

    across 105+ centres, Invest Lithuania 2026

    59%

    GBS and ICT centres planning to expand

    in 2026, Invest Lithuania

    SECTORS HIRING

    • —Banking and Financial Services Centres
    • —Global Business Services and Shared Services
    • —IT and Software Services
    • —Telecommunications
    • —Managed Service Providers and IT Outsourcers
    • —Public Sector and Government IT

    GROWTH TRENDS

    • —105+ GBS centres employing around 26,000 specialists nationally
    • —Centres maturing from delivery into end-to-end process ownership
    • —Multi-supplier IT models raising demand for service integration skills
    • —Banking and fintech service hubs expanding in Vilnius and Kaunas
    • —AI and automation reshaping ITSM operating models
    • —A deep, well-educated IT talent pool driving continued expansion

    Sources: Invest Lithuania GBS and ICT overview 2026; Statistics Lithuania; Glassdoor, Manoalga.lt, TalentUp (Lithuania) 2026.

    What Is Driving Demand for SIAM Skills in Lithuania

    Multi-Supplier Complexity in Service Centres

    Lithuania's 105+ global business services centres coordinate many internal and external IT providers at once, creating the integration and accountability gap that SIAM is built to govern.

    SIAM builds ecosystem and integration skills

    Strategy-To-Service Governance Gap

    Leadership funds digital transformation, but weak governance between suppliers lets services fall through the cracks. Service integrators are hired to close that gap with end-to-end oversight.

    SIAM builds governance and reporting skills

    Service Integration Talent Shortage

    Lithuania's IT pool is deep in engineers but thin in professionals who can govern multi-supplier services. A recognised SIAM credential makes holders rare and sought-after.

    SIAM makes certified professionals stand out

    Banking and Fintech Accountability Pressure

    Regulated banking and fintech hubs in Vilnius need clear supplier accountability and end-to-end SLAs across providers, exactly the control structures SIAM defines.

    SIAM builds supplier and SLA control skills

    AI and Automation Operating Models

    As centres adopt AI and automation, integrating tools and data across many suppliers becomes harder. SIAM practices give teams a structured way to keep the ecosystem coherent.

    SIAM builds tooling and data integration skills

    Rising End-To-End Service Expectations

    Customers expect one seamless service regardless of how many suppliers sit behind it. SIAM equips professionals to own the whole chain rather than a single component.

    SIAM builds end-to-end service ownership

    Sources: Invest Lithuania GBS and ICT overview 2026; Statistics Lithuania; Glassdoor, TalentUp (Lithuania) 2026.

    SIAM Foundation is more than a certificate. It is the skill set behind every well-governed multi-supplier IT service. Join the professionals in Lithuania who turn a tangle of suppliers into one accountable service. Start your journey today.

    Your Lithuania Career Transformation

    The Shift SIAM Foundation Makes to Your Career

    Before and After You Certify

    Lithuania's IT and service centre market is expanding with digital transformation, banking hubs and multi-supplier sourcing, and employers increasingly separate professionals who can govern a supplier ecosystem from those who cannot. Here is which side of that line you want to be on.

    Today

    Pay capped in single-provider service roles with limited leverage

    After SIAM

    Service delivery and integration roles in Lithuania commonly reach EUR 48k to 84k per year

    Today

    Passed over for roles that list SIAM or ITSM governance as preferred

    After SIAM

    Eligible for service integration roles across banking, GBS, telecoms and outsourcing

    Today

    Confident in one process, but employers want ecosystem-level governance

    After SIAM

    Fluent in coordinating many suppliers into one accountable, end-to-end service

    You earn your SIAM Foundation

    Before

    ITSM knowledge with no formal proof of multi-supplier capability

    Now you have

    A recognised EXIN credential valued by Lithuanian and global employers

    Before

    Stuck in single-provider or task-level service work

    Now you have

    A clear route into service integration and service delivery roles

    Before

    Focused on one process, with limited view of the whole ecosystem

    Now you have

    The governance skills employers want: end-to-end SLAs, tooling and supplier control

    Before

    Recognition that fades when you change employer or sector

    Now you have

    A lifetime credential that travels across sectors and across Europe

    "The gap between running one process and governing a whole supplier ecosystem is now a recognised credential, and the service centres that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Invest Lithuania 2026; Statistics Lithuania; Manoalga.lt, TalentUp (Lithuania) 2026.

    How to Get SIAM Foundation Certified in LithuaniaStep-by-Step Certification Process

    The SIAM Foundation certification path in Lithuania is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

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    Skills You Will Build in This SIAM CourseFrom Ecosystem to Governance

    In this SIAM Foundation training you will learn to govern multiple IT service providers as one end-to-end service, working through the SIAM ecosystem, roles, processes and practices set out in the EXIN SIAM Foundation Examination Specification. By the end, you can describe how service integration is planned, run and improved.

    Understand the SIAM Ecosystem

    Learn what Service Integration and Management is, why it exists, and how the three-layer model connects the customer organisation, the service integrator and the service providers into one accountable ecosystem.

    Apply the SIAM Implementation Roadmap

    Work through the four-stage journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, and compare the internal, external, hybrid and lead-supplier service integrator sourcing options.

    Map SIAM Roles and Governance

    Identify the key roles across the ecosystem, including the SIAM Manager, service and process owners and supplier relationship managers, and understand governance boards, decision rights and escalation paths.

    Integrate Processes Across Providers

    Coordinate incident, problem, change and service level management across multiple suppliers, so that cross-provider issues are resolved and end-to-end SLAs are reported and met.

    Use Core SIAM Practices

    Apply collaboration, tooling and data integration, performance management and supplier management practices that let the service integrator govern quality and value across the supplier landscape.

    Navigate SIAM Challenges and Frameworks

    Recognise the cultural, governance and commercial risks of SIAM adoption, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000 and Agile and DevOps ways of working.

    Who Should TakeSIAM Certification Training in Lithuania?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1200

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Lithuania seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1200

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in LithuaniaAccredited, Expert-Led and Flexible

    As a trusted SIAM Foundation training company in Lithuania, Invensis Learning delivers structured SIAM training for individual professionals and organisations that need to govern complex, multi-supplier IT services. Our programmes combine experienced ITSM instructors, EXIN-aligned courseware, flexible delivery formats and learner-focused support. Whether you are enrolling as an individual learner in Vilnius or planning corporate training for a service management team, Invensis Learning provides a professional training experience designed around practical understanding, real-world application and measurable learning outcomes.

    • Accredited EXIN training partner delivering SIAM-aligned courseware
    • Experienced ITSM trainers with real multi-supplier governance exposure
    • Live online (live virtual) instructor-led, classroom and corporate formats
    • Courseware aligned to the EXIN SIAM Foundation Examination Specification
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Practice questions and preparation for the 40-question EXIN SIAM exam
    • Dedicated learner support before, during and after training
    • Trusted by professionals and teams across more than 100 countries

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in LithuaniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Lithuania

    Radisson Blu Hotel Lietuva, 20, Konstitucijos pr., Skansenas, Šnipiškii seniūnija, Vilnius, Vilnius city municipality, Vilnius district, 09308, Lithuania

    SIAM Foundation Training Location in Lithuania

    Grand Hotel Kempinski Vilnius, Lithuania

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    SIAM Foundation Training for TeamsBuilt for Your Service Model

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    • Customised SIAM training aligned to your multi-supplier operating model
    • Live virtual, onsite or hybrid delivery for distributed teams
    • Standardises service integration practice across your organisation
    • Experienced EXIN-aligned trainers with hands-on ITSM expertise
    • Flexible schedules that fit around your service delivery teams
    • Progress tracking and dedicated support for group training
    • Scalable delivery for teams in Vilnius, Kaunas and beyond

    Trusted by Leading Employers

    Danske BankSEBSwedbankTeliaNasdaqWestern Union

    What Our Learners Say

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    Passed the EXIN Exam First Time

    "The training finally made the SIAM ecosystem click for me. I now understand how the service integrator sits between our customer and our suppliers, and I passed the EXIN exam on my first attempt. The practice questions were spot on."

    Tomas

    IT Service Desk Team Lead

    Untitled

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    Immediately Useful at Work

    "As a service delivery manager in a multi-vendor setup, the sessions on end-to-end SLAs and cross-provider incident management were exactly what I needed. I applied the roles and governance model at work within weeks."

    Ruta

    IT Service Delivery Manager

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    The Perfect Complement to ITIL

    "Coming from an ITIL background, SIAM Foundation filled the multi-supplier gap I had. The trainer used realistic examples from service centres, and the four sourcing models are something I now use in supplier reviews."

    Mindaugas

    Supplier Relationship Manager

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    A Shared Language for Our Team

    "We trained a full service management team ahead of a new outsourcing model. The shared SIAM vocabulary and governance structures have made cross-supplier coordination far smoother. The delivery was flexible around our shifts."

    Gabija

    Head of IT Service Management, Banking Service Centre

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    Strong Corporate Delivery

    "Invensis Learning delivered SIAM training onsite for our operations group. The content was well structured and mapped cleanly to our supplier landscape. Our teams now hold providers to end-to-end outcomes, not just isolated tickets."

    Justinas

    IT Operations Director, Shared Services

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    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Foundation (SIAM-F) validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers as one end-to-end service. It is the entry-level credential in the EXIN SIAM scheme and suits ITSM professionals, supplier managers and service owners working in multi-supplier environments.

    General

    What is the EXIN SIAM Foundation certification and who is it for?

    The EXIN SIAM Foundation (SIAM-F) validates your understanding of Service Integration and Management, the discipline of governing multiple IT service providers as one end-to-end service. It is the entry-level credential in the EXIN SIAM scheme and suits ITSM professionals, supplier managers and service owners working in multi-supplier environments.

    What is SIAM?

    SIAM is a management methodology for environments where several providers deliver IT services to one customer organisation. It introduces a service integrator layer that coordinates and governs those providers to ensure end-to-end service delivery and accountability across the ecosystem.

    Is SIAM Foundation worth it for professionals in Lithuania?

    Yes. Lithuania's 105+ global business services centres and banking hubs coordinate many IT suppliers, so service integration skills are increasingly sought after. SIAM Foundation gives you a recognised, lifetime EXIN credential that maps to roles such as service delivery and service integration manager.

    Do I need prior experience or ITIL to take SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic IT service management concepts, for example from ITIL Foundation, is helpful but not required, so beginners in ITSM can start here.

    How does SIAM Foundation relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM adds the multi-supplier integration and governance layer on top. Many practitioners hold ITIL Foundation alongside SIAM Foundation to cover both.

    How long is the SIAM Foundation certification valid?

    SIAM Foundation is valid for life. The EXIN credential does not expire and requires no renewal, re-examination or continuing education, so once you pass you hold it permanently.

    Pricing

    How much does SIAM Foundation training cost in Lithuania?

    SIAM Foundation training is usually purchased as a combined training and exam package, and the fee varies by format and provider. Invensis Learning quotes pricing for live virtual, classroom and corporate delivery in Lithuania on request. Request a quote for current options.

    What is included in the SIAM course fee?

    The fee typically includes EXIN-aligned courseware, instructor-led sessions, practice questions and exam preparation, learner support and a course completion certificate. The EXIN exam voucher is commonly bundled through the accredited training package. Confirm inclusions when you request a quote.

    Is the EXIN exam fee included in the training price?

    In most cases the EXIN SIAM Foundation exam is bundled with accredited training, but this can vary by package. EXIN pricing also varies by region and purchasing channel. Ask a learning advisor to confirm exactly what your package includes.

    Do you offer group or corporate pricing for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management and supplier teams. Contact us for a tailored quote for your organisation in Lithuania.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the EXIN SIAM Foundation exam?

    The exam is closed book with single-answer multiple-choice questions, based on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism. It can be taken online with EXIN proctoring or at an accredited test location.

    How many questions are on the SIAM Foundation exam and how long is it?

    The exam has 40 multiple-choice questions and you have 60 minutes to complete it. It is a closed-book examination delivered by EXIN.

    What is the passing score for the SIAM Foundation exam?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly. Aim for broad understanding across all seven topic areas of the examination specification.

    What topics does the SIAM Foundation exam cover?

    The exam covers seven areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and how SIAM works with other practices such as ITIL, COBIT and ISO/IEC 20000.

    Where can I take the SIAM Foundation exam?

    You can take it online through EXIN's proctored exam system or at an EXIN accredited test location. The exam is typically arranged through your accredited training provider as part of the package.

    Course Content

    What will I learn in the SIAM Foundation course?

    You will learn the SIAM ecosystem and three-layer model, the four-stage implementation roadmap, SIAM roles and governance, cross-provider processes, core SIAM practices, and common challenges and risks, all aligned to the EXIN examination specification.

    What learning resources are provided?

    You receive EXIN-aligned courseware, references to the SIAM Body of Knowledge, practice questions and topic-wise revision material to prepare for the 40-question exam. Corporate learners can also receive role-based examples mapped to their supplier landscape.

    Are there practice questions and mock assessments included?

    Yes. The programme includes practice questions and knowledge checks aligned to the EXIN SIAM Foundation exam so you can identify weak areas and build readiness before sitting the exam.

    Is the courseware aligned with the current SIAM standard?

    Yes. The courseware is aligned to the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, which is the primary reference for the exam.

    How long is the SIAM Foundation training?

    The training programme runs for around 16 hours of learning, typically delivered over two days or as extended half-day sessions. It serves as exam preparation and foundational SIAM knowledge development.

    Enrollment

    What are the entry requirements to enrol in SIAM training?

    There are no formal prerequisites. Anyone can enrol, and no prior SIAM or ITSM knowledge is required, though basic familiarity with IT service management concepts is helpful.

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you would like guidance first.

    What training formats are available in Lithuania?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and team in Vilnius, Kaunas or elsewhere.

    How soon can I start and can I reschedule?

    New cohorts run regularly, so you can usually start within a short time of enrolling. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to see upcoming batches.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.