Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the SIAM Foundation Certification?UntitledYour Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management, the discipline of governing multiple IT suppliers so they deliver as one coherent, end-to-end service. Our SIAM Foundation certification training in Iceland prepares professionals in Reykjavik and beyond to work confidently within complex multi-supplier IT environments. Awarded by EXIN, the internationally recognised examination institute operating in over 165 countries, SIAM Foundation is the entry level of the EXIN SIAM scheme. The training is built around the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, covering SIAM concepts, the three-layer model, roles, processes, practices, challenges and how SIAM works alongside ITIL, COBIT and ISO/IEC 20000. With Icelandic organisations relying heavily on external providers such as Advania and Origo, professionals who can coordinate suppliers end to end are in real demand. The credential has no prerequisites, never expires, and is a natural next step for ITIL holders. Start your SIAM journey with Invensis Learning and prepare for the 40-question EXIN exam with a clear, supported path.

    Invensis Learning is an EXIN Accredited Training Provider in Iceland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the SIAM Foundation Certification?Your Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management, the discipline of governing multiple IT suppliers so they deliver as one coherent, end-to-end service. Our SIAM Foundation certification training in Iceland prepares professionals in Reykjavik and beyond to work confidently within complex multi-supplier IT environments.

    Awarded by EXIN, the internationally recognised examination institute operating in over 165 countries, SIAM Foundation is the entry level of the EXIN SIAM scheme. The training is built around the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, covering SIAM concepts, the three-layer model, roles, processes, practices, challenges and how SIAM works alongside ITIL, COBIT and ISO/IEC 20000.

    With Icelandic organisations relying heavily on external providers such as Advania and Origo, professionals who can coordinate suppliers end to end are in real demand. The credential has no prerequisites, never expires, and is a natural next step for ITIL holders. Start your SIAM journey with Invensis Learning and prepare for the 40-question EXIN exam with a clear, supported path.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Iceland, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in Iceland designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in Iceland by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Iceland

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in Iceland
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Iceland
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in IcelandDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    Why SIAM Foundation Is Worth EarningFor Multi-Supplier IT Teams

    For Individuals

    For Individuals

    SIAM Foundation helps IT service management professionals stand out in a market where multi-sourcing is the norm. The credential suits service desk leads, incident and problem managers, service owners and sourcing specialists who work with or within multiple IT providers. Whether you are moving into a service integrator role, sharpening your supplier-governance skills, or building on an ITIL background, this training gives you the concepts and confidence to operate in a modern, multi-supplier IT estate.

    If you want a recognised, lifetime credential that proves you can manage service delivery across suppliers, SIAM Foundation is a clear step forward. You gain the SIAM ecosystem knowledge, structured exam preparation and practical framing that Icelandic employers value across sectors.

    • Positions you for service delivery, supplier and service integration roles across Iceland
    • Gives you a shared vocabulary for governing multiple IT providers end to end
    • Adds a globally recognised EXIN credential that never expires
    • Strengthens your ability to coordinate incidents and changes across suppliers
    • Complements ITIL knowledge and widens your ITSM career options
    • Builds credibility with employers running complex multi-vendor environments
    • Prepares you for the advanced EXIN SIAM Professional level
    For Organizations

    For Organizations

    SIAM group training helps organisations build a common approach to governing multiple IT suppliers. It equips service management, sourcing and PMO teams with the structures, roles and practices needed to hold providers to end-to-end outcomes. For Icelandic organisations that depend on external IT partners, this training creates a shared language for supplier governance and integration across the enterprise.

    If your teams struggle with unclear accountability across suppliers, SIAM Foundation training gives them a structured, practical framework. They gain a consistent method for coordinating incidents, changes and performance across every provider in the ecosystem.

    • Aligns internal and external suppliers around end-to-end service outcomes
    • Reduces finger-pointing between vendors during major incidents
    • Improves governance and accountability across a multi-sourced IT estate
    • Standardises SIAM roles and vocabulary across teams
    • Supports cleaner supplier transitions and contract harmonisation
    • Strengthens performance reporting with end-to-end service level thinking
    • Delivered onsite or live online for teams anywhere in Iceland

    SIAM Foundation Exam Format in IcelandWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in Iceland

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in Iceland is EUR 1400

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Roles SIAM Opens in IcelandWhy Choose SIAM Foundation?

    SIAM skills have become a valuable marker for IT professionals across Iceland, where a small market and heavy reliance on external providers such as Advania and Origo make supplier governance a daily reality. As Digital Iceland modernises public services and cyber pressure grows, employers in IT services, banking, telecoms and the public sector increasingly want people who can govern multiple suppliers end to end. Demand runs from service desk lead to service delivery, supplier and service integration manager, and here is what the market shows.

    kr 9.2M

    Average service manager salary, Reykjavik

    per year, SalaryExpert 2026

    kr 13.85M

    Average IT manager salary, Iceland

    per year, SalaryExpert 2026

    2,000+

    Open technology roles, Iceland

    industry estimate, 2026

    US$285M

    Iceland IT services market

    2026, reaching US$397M by 2030

    SECTORS HIRING

    • —IT Services and Managed Service Providers
    • —Banking and Financial Services
    • —Telecommunications
    • —Government and Public Sector
    • —Data Centres and Cloud Infrastructure
    • —Energy and Utilities

    GROWTH TRENDS

    • —Digital Iceland (Stafraent Island) driving public sector multi-supplier IT
    • —2,000+ open technology roles amid a national skills shortage
    • —Rising cyber incidents lifting demand for well-governed IT services
    • —Small market means heavy reliance on external IT suppliers
    • —Data centre and cloud expansion increasing vendor coordination
    • —Public-private partnerships shaping digital service delivery

    Sources: SalaryExpert, Paylab, Glassdoor (Iceland) 2026; Digital Iceland; Statista IT services market data.

    Why Icelandic Employers Need SIAM Skills

    Multi-Supplier Complexity

    Iceland's small market means most organisations run services through several external providers such as Advania and Origo. Coordinating them into one seamless service is exactly what SIAM is built to do.

    SIAM builds supplier integration and governance skills

    Public Sector Digital Push

    Digital Iceland is modernising public services through public-private partnerships, creating a need for governed, multi-vendor IT delivery and people who understand the service integrator role.

    SIAM builds cross-supplier governance skills

    IT Skills Shortage

    With 2,000+ open technology roles nationwide, employers compete for talent that can manage service delivery across providers. A recognised SIAM credential helps professionals stand apart.

    SIAM makes certified professionals stand out

    Rising Cyber Incidents

    Icelandic ministries, banks and data centres report year-on-year growth in significant incidents. Clear accountability across suppliers is essential when several parties touch one service.

    SIAM strengthens accountability across suppliers

    Data Centre and Cloud Growth

    Expanding data centre and cloud infrastructure adds more providers and interfaces to manage. SIAM practices help integrate tooling, data and reporting across the ecosystem.

    SIAM builds tooling and coordination skills

    End-To-End Accountability Gaps

    When incidents span several vendors, finger-pointing delays resolution. SIAM gives organisations the roles, processes and governance to hold providers to end-to-end outcomes.

    SIAM builds end-to-end service management skills

    Sources: Digital Iceland; Iceland CERT Annual Report 2024; industry hiring data (Iceland) 2026.

    SIAM is more than a certificate. It is a practical answer to the multi-supplier challenges Icelandic IT teams face every day. Join professionals who govern suppliers end to end and lead service delivery with confidence. Start your journey today.

    Your Iceland Career Transformation

    Where You Stand Today,

    And Where SIAM Certification Takes You

    Iceland's IT market runs on external providers and digital transformation, and employers increasingly separate professionals who can govern suppliers end to end from those who cannot. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage to negotiate in the Icelandic market

    After SIAM

    Service manager roles in Reykjavik average around kr 9.2M, with IT manager bands reaching far higher

    Today

    Shortlisted less often for roles that list SIAM or multi-supplier experience

    After SIAM

    Eligible for service integration and supplier-governance roles across IT services, banking and the public sector

    Today

    Confident in one process area, but employers want end-to-end service governance

    After SIAM

    Fluent in coordinating incidents, changes and performance across multiple providers

    You earn your SIAM Foundation

    Before

    ITSM experience without a recognised supplier-governance credential

    Now you have

    A globally recognised EXIN credential valued by Icelandic and international employers

    Before

    Stuck in single-provider thinking with no formal SIAM mandate

    Now you have

    A clear route into service delivery, supplier and service integration roles

    Before

    Focused on one team, with limited view of the wider service ecosystem

    Now you have

    The governance skills employers want: end-to-end SLAs, roles and cross-supplier processes

    Before

    Recognition limited when you change employer or sector

    Now you have

    A lifetime credential that travels across sectors and the EXIN SIAM Professional path

    "The gap between running one service and governing a whole supplier ecosystem is increasingly a recognised credential, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, Paylab, Glassdoor (Iceland) 2026.

    How to Get SIAM Foundation Certified in IcelandStep-by-Step Certification Process

    The SIAM Foundation certification path in Iceland is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

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    Skills You Will Build in This SIAM CoursePractical SIAM Capability for the Workplace

    This SIAM Foundation programme helps you move from single-provider thinking to end-to-end service governance. By the end, you will understand how to coordinate multiple IT suppliers as one service and be ready for the 40-question EXIN exam.

    Understand the SIAM Ecosystem and Layers

    You will learn to define Service Integration and Management, describe the SIAM ecosystem, and explain the three-layer model of customer organisation, service integrator and service providers, along with SIAM principles and benefits.

    Plan a SIAM Implementation Roadmap

    Walk through the four-stage SIAM journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, and compare the internal, external, hybrid and lead-supplier service integrator sourcing options.

    Map SIAM Roles and Governance

    Identify the roles across all three layers, from the SIAM Manager and Service Owner to service provider roles, and understand governance boards, decision rights and cross-layer collaboration.

    Apply Core SIAM Management Practices

    Build collaborative behaviours across suppliers, integrate tooling and data, manage end-to-end performance and supplier relationships, and apply governance and assurance practices across the ecosystem.

    Integrate Processes Across Suppliers

    Coordinate incident, problem, change, request and service level management across multiple providers, so processes stay coherent end to end even when several suppliers touch one service.

    Manage SIAM Challenges and Related Frameworks

    Recognise cultural, governance, tooling and commercial risks in SIAM adoption, and see how SIAM works alongside ITIL, COBIT, ISO/IEC 20000, Agile, DevOps and Lean.

    Who Should TakeSIAM Certification Training in Iceland?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Iceland seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor SIAM Foundation Certification Training in Iceland

    Invensis Learning delivers structured SIAM Foundation training for professionals and organisations in Iceland that want to govern multiple IT suppliers with confidence. As an authorised EXIN training partner, our programmes combine experienced ITSM instructors, exam-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real multi-supplier scenarios and clear exam readiness. As a trusted SIAM Foundation training company in Iceland, we support both individuals and teams from enrolment through to exam day.

    • Authorised EXIN training partner delivering exam-aligned SIAM courseware
    • Experienced ITSM and SIAM trainers with real multi-supplier experience
    • Live online and classroom formats to suit working professionals in Iceland
    • Full coverage of all seven EXIN SIAM Foundation topic areas
    • Practice questions mapped to the 40-question, closed-book EXIN exam
    • Dedicated learner support before, during and after training
    • Corporate group training for IT and supplier-management teams
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in IcelandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Iceland

    Hilton Reykjavik Nordica, 2, Suðurlandsbraut, Háaleiti, Háaleiti og Bústaðir, Reykjavíkurborg, Höfuðborgarsvæðið, 108, Ísland

    SIAM Foundation Training Location in Iceland

    Grand Hotel Reykjavik, 38, Sigtún, Teigar, Laugardalur, Reykjavíkurborg, Höfuðborgarsvæðið, 105, Ísland

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    SIAM Foundation Corporate TrainingFor Your Teams in Iceland

    Untitled

    • Tailored SIAM training for IT service and supplier-management teams
    • Onsite, live virtual or hybrid delivery across Iceland
    • Schedules aligned with your team's availability
    • Real multi-supplier case studies relevant to your sector
    • Volume-based pricing for group enrolments
    • Dedicated coordination and progress reporting
    • A consistent SIAM vocabulary across departments

    Trusted by Teams Across Iceland

    AdvaniaOrigoSiminnSyn (Vodafone Iceland)IslandsbankiLandsbankinn

    What Our Learners Say

    Untitled

    Passed the EXIN Exam with Confidence

    "The training finally connected the dots on how our external suppliers should work as one service. The three-layer model and end-to-end SLA thinking changed how I run our service reviews. I passed the EXIN exam on my first attempt."

    Gunnar Sigurdsson

    Service Delivery Lead

    Untitled

    0/0

    The Perfect Follow-On from ITIL

    "As someone with an ITIL background, SIAM Foundation was the missing piece for our multi-vendor environment. The trainer used practical examples that mapped straight onto the way we buy IT here in Iceland."

    Katrin Jonsdottir

    Incident and Problem Manager

    Untitled

    0/0

    A Clear Route into Supplier Management

    "I moved from a support role into supplier management, and this course gave me the vocabulary and structure to do it well. The practice questions were very close to the real exam and made preparation straightforward."

    Olafur Thorsteinsson

    IT Supplier Coordinator

    Untitled

    0/0

    Standardised How Our Team Governs Suppliers

    "We trained our service management team together and it standardised how we govern our providers. Handovers and major incidents are noticeably smoother now that everyone shares the same SIAM roles and language."

    Sigrun Halldorsdottir

    Head of IT Operations

    Financial Services

    0/0

    Tailored Corporate Training That Fit Our Setup

    "The corporate sessions were tailored to our multi-supplier setup and delivered live online to fit our schedule. Our teams now hold providers to end-to-end outcomes instead of pointing fingers when things go wrong."

    Kristjan Bjarnason

    IT Governance Manager

    Public Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Foundation is the entry-level credential in the EXIN SIAM scheme. It validates your understanding of Service Integration and Management, including the key concepts, roles, processes and challenges of governing multiple IT suppliers in a single service ecosystem.

    General

    What is the EXIN SIAM Foundation certification?

    EXIN SIAM Foundation is the entry-level credential in the EXIN SIAM scheme. It validates your understanding of Service Integration and Management, including the key concepts, roles, processes and challenges of governing multiple IT suppliers in a single service ecosystem.

    What is SIAM?

    Service Integration and Management (SIAM) is a management methodology for environments where multiple providers deliver IT services to one customer. It introduces a service integrator layer that coordinates providers to ensure end-to-end service delivery and clear accountability.

    Who should take SIAM Foundation in Iceland?

    It suits IT service management professionals, sourcing and procurement specialists, and staff at service integrators or managed service providers. In Iceland, where organisations rely on external partners such as Advania and Origo, it is valuable for anyone working with multiple IT suppliers.

    Is SIAM Foundation recognised in Iceland?

    Yes. SIAM Foundation is awarded by EXIN, an internationally recognised examination institute operating in over 165 countries. It is valued by Icelandic and international employers that manage complex, multi-supplier IT environments.

    Do I need ITIL before taking SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites. Familiarity with basic ITSM concepts, such as from ITIL Foundation, is helpful and makes the content more accessible, but it is not required to attend the training or sit the exam.

    How long is the SIAM Foundation certification valid?

    The certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you have passed the EXIN SIAM Foundation exam.

    Pricing

    How much does SIAM Foundation training cost in Iceland?

    Pricing is available on request and varies by format and whether the EXIN exam is bundled. We quote training for Iceland in local terms and can tailor a package to your needs. Request a quote or speak with a learning advisor for current figures.

    What is included in the course fee?

    The fee typically includes instructor-led training across all seven EXIN topic areas, courseware, practice questions and mock assessments, learner support, and a course completion certificate. Confirm exam inclusion when you request your quote.

    Is the EXIN exam fee included in the training price?

    The EXIN exam is often bundled with accredited training but can also be purchased separately through EXIN. EXIN pricing varies by region and channel, so we confirm whether the exam voucher is included in your specific package before you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT service and supplier-management teams across Iceland. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you or your organisation.

    Exam

    What is the format of the EXIN SIAM Foundation exam?

    The exam is closed book with single-answer multiple-choice questions. It is delivered by EXIN online proctoring or at an accredited testing location, usually arranged through an accredited training provider as part of a training and exam package.

    How many questions are on the exam and how long is it?

    The EXIN SIAM Foundation exam has 40 questions and a duration of 60 minutes (1 hour). It is a closed-book, multiple-choice exam.

    What is the passing score for the exam?

    The passing score is 65%, which means you must answer at least 26 of the 40 questions correctly. Our practice questions and mock assessments help you build readiness across all seven topic areas.

    Where can I take the SIAM Foundation exam?

    You can take it online through EXIN's online proctored exam system or at an EXIN accredited testing location. Many candidates in Iceland sit the exam online, arranged alongside their training.

    What if I do not pass the exam first time?

    You can re-sit the EXIN SIAM Foundation exam. EXIN sets the current re-sit policy and fees, which vary by region and channel, so we confirm the applicable terms for your package. Our prep and mock exams are designed to help you pass with confidence.

    Which standard is the exam based on?

    The exam is based on the EXIN SIAM Foundation Examination Specification, aligned to the SIAM Body of Knowledge published by Scopism. Our courseware is mapped to this specification and its seven topic areas.

    Course Content

    What topics does the SIAM Foundation training cover?

    The training covers all seven EXIN topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and how SIAM relates to other practices such as ITIL and COBIT.

    Can a beginner take this course, or do I need prior experience?

    Beginners are welcome. SIAM Foundation has no formal prerequisites, and the training builds concepts from the ground up. A basic familiarity with IT service management is helpful but not required.

    What learning materials are provided?

    You receive structured courseware aligned to the EXIN SIAM Foundation Examination Specification, references to the Scopism SIAM Body of Knowledge, practice questions, quizzes and mock assessments to reinforce each topic area.

    Are practice questions and mock exams included?

    Yes. The programme includes practice questions and mock assessments modelled on the 40-question, 60-minute EXIN exam, so you can identify weak areas and build exam readiness before your attempt.

    How long is the SIAM Foundation training?

    The programme runs for 16 hours, typically delivered over two full days or as four half-day sessions. This gives you enough time to cover all seven topic areas and prepare for the exam.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom sessions, self-paced e-learning, and customised corporate group training, so you can choose the format that fits your schedule in Iceland.

    What are the eligibility requirements to enrol?

    There are none. SIAM Foundation is open to all, with no formal education, experience or prior certification requirements. Anyone interested in service integration and multi-supplier governance can enrol.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or move to another batch where available. Contact our support team and we will help you arrange a suitable date.

    How soon can I start?

    We run regular live online and classroom batches, and self-paced learning lets you begin right away. See upcoming schedules or speak with a learning advisor to pick the next available start date.