ITIL 5 Foundation Bridge Certification Training in Ireland

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Designed for ITIL 4 Foundation holders in Ireland, this instructor-led bridge updates your knowledge and credential to ITIL 5 in a focused one-day format. Learn what is new in digital product and service management and the ITIL Value System, then sit the PeopleCert exam to earn the globally recognised ITIL 5 Foundation credential without repeating content you already know.

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Upgrade Your ITIL Knowledge with ITIL 5 Bridge in Ireland

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EUR 550

What Is the ITIL 5 Foundation Bridge?Update Your Credential to the Latest Edition

The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS and PeopleCert that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5 without repeating what they already know. Passing the bridge exam grants the full ITIL 5 Foundation credential, your gateway to higher ITIL 5 qualifications.

Delivered as a focused one-day, instructor-led programme, the course concentrates only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and an explicit focus on digital and AI-enabled product and service management. Existing ITIL 4 content is assumed, so your time goes where it matters.

Across Ireland's data-centric, multinational-led IT economy, employers increasingly expect service management teams to hold the current ITIL credential. This bridge is the efficient way to stay relevant, prove your expertise to employers in Dublin, Cork and Galway, and progress with confidence. Start your ITIL 5 journey with Invensis Learning.

Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation Bridge certification training in Ireland designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in Ireland
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Ireland

Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in Ireland
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Ireland
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Bridge Certification Eligibility in IrelandDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

Why the Bridge Pays OffOf Bridging up to ITIL 5

For Individuals

The ITIL 5 Bridge helps ITSM professionals refresh their credential and apply the latest service management thinking at work. It suits service desk, service delivery, change and operations staff who already hold ITIL 4 Foundation and want to move to ITIL 5 efficiently. Whether you are keeping your own credential current, preparing for a role that lists ITIL 5, or leading service teams through digital and AI-enabled change, the bridge builds capability that maps to senior employer expectations.

If you want a recognised ITIL credential that reflects the current edition, the bridge is a clear, time-efficient path. You gain updated ITIL 5 knowledge, exam preparation, and a credential employers across Ireland and beyond recognise.

Earn the current ITIL 5 Foundation credential in a single, focused training day
Update your ITIL 4 knowledge to ITIL 5 without resitting full Foundation content
Stay relevant to Irish employers who expect the latest ITIL credential
Master digital product and service lifecycle thinking for AI-enabled environments
Speak the updated ITIL language confidently across teams, partners and suppliers
Unlock progression to higher ITIL 5 qualifications
Strengthen your standing for service management roles across Dublin and Cork
Gain a globally recognised, PeopleCert-issued credential that travels with you

For Organizations

ITIL 5 Bridge group training helps organisations move service management teams to the latest ITIL edition quickly and consistently. The training can be delivered for service desks, delivery teams, PMOs or wider IT functions. For organisations standardising practice as they invest in cloud, automation and AI, the bridge offers a scalable, low-disruption way to keep credentials and skills current.

If your teams are certified on ITIL 4 but your service strategy now spans digital products and AI-enabled delivery, group bridge training creates a shared ITIL 5 language. Teams gain a consistent approach to value, lifecycle and continual improvement.

Transition whole ITSM teams from ITIL 4 to ITIL 5 in a single training day
Standardise service management language on the current ITIL edition
Build capability for digital, cloud and AI-enabled service delivery
Keep team credentials current with minimal time away from the desk
Customise delivery to your tooling, processes and service context
Strengthen consistency across service desk, delivery and operations
Flexible onsite or live online delivery for distributed teams
Develop in-house ITIL 5 expertise that supports better outcomes

ITIL V5 Foundation Exam Format in IrelandWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation Bridge
Conducted By	PeopleCert
Exam Duration	30 minutes
Number of Questions	20 multiple-choice questions
Passing Score	13 out of 20 (65%)
Exam Type	Closed-book examination
Testing Basis	ITIL V5 Foundation Bridge syllabus
Testing Format	PeopleCert online proctored or test center

ITIL V5 Foundation Bridge Certification Cost in Ireland

The total cost of getting ITIL V5 Foundation Bridge certified in Ireland includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation Bridge certification training in Ireland delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL (Version 5) Foundation Bridge training cost in Ireland is EUR 550

Exam Cost:

PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

ITIL 5 Skills and Your Career in IrelandRoles, Demand and Pay in 2026

ITIL remains the benchmark for IT service management across Ireland's multinational-led economy, and employers in technology, financial services and pharma increasingly expect teams to hold the current ITIL 5 credential. As organisations migrate from ITIL 4 and invest in AI, cloud and data centre operations, professionals who bridge up early stand out. Demand spans service desk, service delivery and IT operations leadership, and here is what the market shows right now.

2,600+

IT service management jobs in Dublin

Glassdoor, June 2026

€70,150

Average IT Service Manager salary, Ireland

Glassdoor 2026

1,800+

Multinationals based in Ireland

IDA Ireland, employing 283,000

€98,000

Average IT Operations Manager salary, Ireland

Glassdoor 2026

SECTORS HIRING

—Technology, Software and Cloud Services
—Financial Services and Fintech
—Pharma, MedTech and Life Sciences
—Data Centres and Managed IT Services
—Consulting and Professional Services
—Public Sector and Government

GROWTH TRENDS

—AI, cloud and cybersecurity investment expanding IT operations roles
—Dublin among the most data-centric capitals outside the US
—ITIL certification frequently listed in Irish service management roles
—Skills-based hiring rewarding current, in-demand credentials
—1,800+ multinationals concentrating ITSM demand in Dublin, Cork and Galway
—Migration from ITIL 4 to ITIL 5 driving demand for bridged professionals

Sources: Glassdoor, PayScale, Morgan McKinley (Ireland) 2026; IDA Ireland.

Designation

ITIL (Version 5) Foundation Bridge Certified Professionals in Ireland : Salary Insights and Trends

Hiring Companies in Ireland

€38K

Min

€46K

Average

€60K

Max

PayScale · Glassdoor (Ireland) 2026

Dell TechnologiesAccentureIBMVersion 1

Source: Dell Technologies · Accenture · IBM Ireland · Version 1

What Is Driving ITIL 5 Adoption Across Ireland

Keeping Pace with ITIL 5

Many Irish ITSM teams are certified on ITIL 4 while job specs increasingly cite ITIL 5. The bridge closes that gap quickly, keeping credentials current without a full Foundation retake.

The bridge updates ITIL 4 teams to ITIL 5

AI and Automation in Service Delivery

As Irish employers embed AI and automation in IT operations, service management must adapt. ITIL 5 explicitly addresses digital and AI-enabled delivery, the skills the market now needs.

ITIL 5 reflects AI-enabled environments

Data Centre and Cloud Complexity

Dublin is among the most data-centric capitals outside the US, and growing cloud estates raise operational complexity. ITIL 5's product and service lifecycle helps teams manage it at scale.

ITIL 5 structures complex digital delivery

Multi-Supplier Service Ecosystems

Multinationals in Ireland run multi-vendor service ecosystems. ITIL 5's enhanced value creation approach helps align suppliers, partners and internal teams to measurable outcomes.

ITIL 5 aligns value across stakeholders

Credential Currency in a Skills-First Market

Irish hiring is shifting toward skills-based selection, where a current, recognised credential is a clear differentiator. Bridging to ITIL 5 signals up-to-date capability.

The bridge keeps your ITIL credential current

Proving Value Beyond Ticket Resolution

Boards expect IT to demonstrate measurable value, not just resolve incidents. ITIL 5 connects strategy, delivery and outcomes, exactly what employers want from certified professionals.

ITIL 5 links service delivery to outcomes

Sources: IDA Ireland; Glassdoor, Solas IT, Morgan McKinley (Ireland) 2026.

ITIL 5 is fast becoming the expected standard for service management teams in Ireland. Bridge your ITIL 4 credential, lead on digital and AI-enabled service delivery, and stay ahead of employer demand. Start your journey today.

Your Ireland ITIL 5 Transformation

From ITIL 4 Certified to ITIL 5 Ready

Your Career Before and After the Bridge

Ireland's service management market is shifting to ITIL 5 as employers invest in cloud, AI and data centre operations, and they increasingly separate professionals on the current credential from those still on ITIL 4. Here is which side of that line you want to be on.

Today

Your ITIL credential sits at ITIL 4 while more Irish roles list ITIL 5 as preferred

After ITIL 5

You hold the current ITIL 5 Foundation credential employers are now asking for

Today

Your ITIL credential sits at ITIL 4 while more Irish roles list ITIL 5 as preferred

Today

Service desk and delivery pay capped without an updated, in-demand credential

After ITIL 5

Stronger footing for roles where IT Service Manager pay averages around €70,150

Today

Service desk and delivery pay capped without an updated, in-demand credential

Today

Confident with ITIL 4 practices, but unsure how ITIL 5 changes daily work

After ITIL 5

Fluent in the ITIL 5 lifecycle, value streams and digital service management

Today

Confident with ITIL 4 practices, but unsure how ITIL 5 changes daily work

You earn ITIL 5 Foundation

Before

Knowledge and a credential tied to the previous ITIL edition

Now you have

A current, globally recognised ITIL 5 Foundation credential from PeopleCert

Before

Knowledge and a credential tied to the previous ITIL edition

Before

A full Foundation retake to move to the latest version

Now you have

A one-day bridge that updates only what has changed in ITIL 5

Before

A full Foundation retake to move to the latest version

Before

Recognition that fades as employers adopt ITIL 5

Now you have

A credential aligned to the framework Irish employers are moving to

Before

Recognition that fades as employers adopt ITIL 5

Before

No clear route beyond ITIL 4 Foundation

Now you have

Eligibility to progress to higher ITIL 5 qualifications

Before

No clear route beyond ITIL 4 Foundation

"The gap between knowing ITIL 4 and leading on ITIL 5 is now a credential, and Ireland's top employers already know it."

Upskill with Invensis Learning and make the move to ITIL 5.

Sources: Glassdoor, PayScale, Morgan McKinley (Ireland) 2026.

How to Get ITIL V5 Foundation Bridge Certified in IrelandStep-by-Step Certification Process

The ITIL V5 Foundation Bridge path in Ireland is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

Step 1

Confirm Your Existing ITIL Foundation Credential

Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Ireland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

Step 1

Confirm Your Existing ITIL Foundation Credential

Step 2

Enrol in the 1-Day ITIL V5 Foundation Bridge Course

Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

Step 2

Enrol in the 1-Day ITIL V5 Foundation Bridge Course

Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

Step 3

Complete the Bridge Training

Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

Step 3

Complete the Bridge Training

Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

Step 4

Sit the ITIL V5 Foundation Bridge Exam

Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

Step 4

Sit the ITIL V5 Foundation Bridge Exam

Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

Step 5

Update Your ITIL Foundation Credential

On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

Step 5

Update Your ITIL Foundation Credential

On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

Step 6

Maintain Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Overview of the evolution from ITIL 4 to Version 5
Understanding the 40% retained, 24% modified, and 36% new content breakdown
Key reasons for the Version 5 update

With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

Module 1: What's New in ITIL Version 5

Overview of the evolution from ITIL 4 to Version 5
Understanding the 40% retained, 24% modified, and 36% new content breakdown
Key reasons for the Version 5 update

With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

100% Secure and Safe download

Skills You Will Build in the ITIL 5 BridgeValue Streams, Lifecycles and Beyond

You will learn what is new and changed in ITIL 5 relative to ITIL 4, from the product and service lifecycle to value streams, updated language and an enhanced approach to value creation. The bridge builds directly on your existing ITIL 4 Foundation knowledge.

Key Enhancements in ITIL 5

Understand what has changed since ITIL 4: the new and refined concepts, structural updates and terminology that define the latest edition, so you can apply the framework with current knowledge.

Digital and AI-Enabled Service Management

Explore how ITIL 5 addresses modern digital and AI-enabled environments, and how rising complexity across cloud, multi-supplier and platform delivery shapes product and service management.

The Product and Service Lifecycle

Learn how the product and service lifecycle structures digital delivery from discovery and design through build, operation, delivery and support as a core organising principle of ITIL 5.

Updated Language and Core Concepts

Gain clarity on the updated terminology and principles in ITIL 5 so you can communicate confidently with teams, partners, suppliers and stakeholders adopting the new framework.

Enhanced Value Creation

Discover how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes, with sustainability and experience in focus.

Applying ITIL 5 in Practice

Integrate ITIL 5 enhancements into your existing ways of working to improve collaboration, performance and results across your service management environment.

Who Should TakeITIL V5 Foundation Bridge Certification Training in Ireland?

IT Service Manager

ITSM Practitioner

Service Desk Lead

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

ITIL-certified Professional

Who Can Take This Certification Training

ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

ITIL V5 Foundation Bridge Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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ITIL V5 Foundation Bridge Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

EUR 550

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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ITIL V5 Foundation Bridge Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

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ITIL V5 Foundation Bridge Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

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ITIL V5 Foundation Bridge Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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Why Choose Invensis for ITIL 5 in IrelandAccredited Bridge Training

As a trusted ITIL Foundation Bridge training company, Invensis Learning delivers accredited ITIL training for professionals and organisations across Ireland who want to move from ITIL 4 to ITIL 5 efficiently. Our programmes combine experienced ITSM trainers, PeopleCert and AXELOS aligned courseware, flexible delivery and learner-focused support. Whether you are enrolling as an individual or planning corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and a clear path to your ITIL 5 credential.

Accredited ITIL training aligned to PeopleCert and AXELOS standards
Trainers with real ITSM and service management delivery experience
Flexible live online and in-house classroom formats across Ireland
ISO 9001:2015 and ISO 27001:2022 certified training operations
Focused one-day bridge that respects working professionals' time
Post-training support and exam guidance through to certification
Corporate and team delivery for ITSM groups transitioning to ITIL 5
Globally recognised provider supporting learners in 100+ countries

200K+

Professionals Trained

12M+

Hours of Training Delivered

Flexible Learning Modes

98%

First-Attempt Pass Rate

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL (Version 5) Foundation Bridge Course Training Locations in IrelandAll our classroom training is now available online at your convenience

ITIL (Version 5) Foundation Bridge in Ireland

Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland

ITIL (Version 5) Foundation Bridge in Ireland

Ballyfin Demesne, Ballyfin, Co. Laois, Ireland

ITIL (Version 5) Foundation Bridge in Ireland

Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland

ITIL (Version 5) Foundation Bridge in Ireland

Ballyfin Demesne, Ballyfin, Co. Laois, Ireland

Corporate ITIL 5 Training in IrelandUpskill Your ITSM Team

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Transition whole ITSM teams from ITIL 4 to ITIL 5 in a single training day
Onsite, live virtual or hybrid delivery across Dublin, Cork and Galway
Customised sessions mapped to your service management tooling and context
Accredited trainers with enterprise ITSM experience
Flexible scheduling around shift and on-call rosters
Progress tracking and reporting for L&D leaders
Volume-based pricing for group enrolments

What Our Learners Say

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Updated My Credential in a Single Day

"The bridge was exactly what I needed. I already held ITIL 4 Foundation, and in one day I understood the new lifecycle and value stream thinking and passed the ITIL 5 exam. The trainer kept it focused on what had actually changed."

Aoife Brennan

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Practical and Relevant to My Role

"Clear, practical and well paced. The sessions on digital and AI-enabled service management mapped straight onto the work my team does. I came away confident using the updated ITIL 5 language with suppliers and stakeholders."

Cian O'Sullivan

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Efficient Route to ITIL 5

"A really efficient way to move from ITIL 4 to ITIL 5. The practice questions and exam guidance helped me know what to expect, and the one-day format meant minimal time away from work."

Niamh Gallagher

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Smooth Transition for the Whole Team

"We bridged our whole service management team in a single scheduled day. Delivery was flexible around our on-call rota, and the trainer tailored examples to our cloud operations. A smooth, low-disruption way to standardise on ITIL 5."

Conor Walsh

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Excellent Corporate Delivery

"Invensis Learning made it easy to upskill a distributed team. Coordination was excellent, reporting kept us informed, and our staff valued the focus on what is new in ITIL 5 rather than repeating content they knew."

Sinead Doyle

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4.6

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Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

The ITIL 5 Foundation Bridge is a transition qualification from AXELOS and PeopleCert that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. Passing the bridge exam grants the full ITIL 5 Foundation credential.

General

What is the ITIL 5 Foundation Bridge certification?

Who should take the ITIL 5 Bridge in Ireland?

It suits ITSM professionals who already hold ITIL 4 Foundation, including service desk, service delivery, change and operations staff, consultants and trainers who want the current ITIL credential without repeating Foundation content.

Is the ITIL 5 Foundation Bridge worth it?

Yes. Irish employers in technology, financial services and pharma increasingly expect the latest ITIL credential, and roles such as IT Service Manager average around 70,150 euro a year. The bridge is the fastest way to stay current.

Do I need ITIL 4 Foundation before the bridge?

Yes. ITIL 4 Foundation, or an equivalent, is the prerequisite. If you do not hold it, you should take the full ITIL 5 Foundation course instead of the bridge.

How long is the ITIL 5 credential valid?

The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the cycle or by passing a higher ITIL 5 qualification.

Pricing

How much does ITIL 5 Bridge training cost in Ireland?

Fees vary by format and provider and are available on request. Training is quoted locally in euros, while the PeopleCert exam fee is billed separately under regional pricing. Request a quote for current pricing.

What is included in the course fee?

The fee typically includes accredited courseware, instructor-led sessions, practice materials, exam guidance and learner support. Confirm whether your package includes the exam voucher when you book.

Is the exam fee included in the training price?

The PeopleCert exam fee is usually billed separately under regional pricing. Some bundles include the exam voucher, so check your selected package or ask a learning advisor.

Do you offer corporate or group discounts?

Yes. We offer volume-based pricing for teams transitioning from ITIL 4 to ITIL 5, with customised onsite or live online delivery. Contact us for a group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What is the format of the ITIL 5 Bridge exam?

The exam is closed book with multiple-choice questions, focused only on what is new and changed in ITIL 5. It is delivered online with PeopleCert proctoring or at an authorised test centre.

How many questions are on the exam and how long is it?

The ITIL 5 Foundation Bridge exam has 20 multiple-choice questions and a duration of 30 minutes.

What is the passing score for the ITIL 5 Bridge exam?

The pass mark is 65 percent, which is 13 of 20 questions answered correctly.

How do I book and sit the exam?

After training, schedule the exam through PeopleCert, either online with OnVUE proctoring available 24/7 or at an authorised test centre. Our team can guide you through booking.

What if I do not pass the first time?

You can resit the exam through PeopleCert, and a reexamination fee applies. Our trainers provide preparation guidance and practice questions to help you feel ready before you sit.

Course Content

What topics does the ITIL 5 Bridge cover?

The course covers the five bridge topic areas: key enhancements in ITIL 5, digital product and service management, updated language and core concepts, enhanced value creation, and applying ITIL 5 in practice.

How is the training delivered and how long is it?

The bridge is a focused, one-day, instructor-led programme delivered live online or in a classroom. It concentrates only on what is new in ITIL 5, building on your ITIL 4 knowledge.

Do I need prior experience beyond ITIL 4 Foundation?

No further formal experience is required. The bridge assumes your ITIL 4 Foundation knowledge and builds on it, so practising ITSM professionals will find it straightforward.

What learning materials are provided?

You receive accredited courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, practice questions and supporting resources to prepare for the exam.

Is the courseware aligned to the latest ITIL 5 syllabus?

Yes. The courseware follows the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert.

Enrollment

How soon can I start and how do I enrol?

You can enrol through the Invensis Learning website, choose your format and date, and receive access to schedules and courseware. See upcoming batches or talk to a learning advisor.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training across Ireland, so you can choose the format that fits your schedule.

Can I take the ITIL 5 Bridge online in Ireland?

Yes. The course is available as online live virtual instructor-led training, so professionals in Dublin, Cork and Galway can attend from anywhere.

Can I reschedule my booking to another batch?

Yes. Flexi options let you reschedule to another batch on selected plans. Contact support to arrange a new date.

What is the refund or cancellation policy?

Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

ITIL V5 Foundation Exam Format in IrelandWhat to expect on exam day

Exam Component

Details

Exam Name

ITIL V5 Foundation Bridge

Conducted By

PeopleCert

Exam Duration

30 minutes

Number of Questions

20 multiple-choice questions

Passing Score

13 out of 20 (65%)

Exam Type

Closed-book examination

Testing Basis

ITIL V5 Foundation Bridge syllabus

Testing Format

PeopleCert online proctored or test center

ITIL 5 Skills and Your Career in IrelandRoles, Demand and Pay in 2026

Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

ITIL 5 Foundation Bridge Certification Training in Ireland

What Is the ITIL 5 Foundation Bridge?UntitledUpdate Your Credential to the Latest Edition

What Is the ITIL 5 Foundation Bridge?Update Your Credential to the Latest Edition

Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

ITIL V5 Foundation Bridge Certification Eligibility in IrelandDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

Why the Bridge Pays OffOf Bridging up to ITIL 5

ITIL V5 Foundation Exam Format in IrelandWhat to expect on exam day

ITIL V5 Foundation Bridge Certification Cost in Ireland

ITIL 5 Skills and Your Career in IrelandRoles, Demand and Pay in 2026

SECTORS HIRING

GROWTH TRENDS

What Is Driving ITIL 5 Adoption Across Ireland

Keeping Pace with ITIL 5

AI and Automation in Service Delivery

Data Centre and Cloud Complexity

Multi-Supplier Service Ecosystems

Credential Currency in a Skills-First Market

Proving Value Beyond Ticket Resolution

From ITIL 4 Certified to ITIL 5 Ready

Your Career Before and After the Bridge

How to Get ITIL V5 Foundation Bridge Certified in IrelandStep-by-Step Certification Process

Step 1: Confirm Your Existing ITIL Foundation Credential

Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

Step 3: Complete the Bridge Training

Step 4: Sit the ITIL V5 Foundation Bridge Exam

Step 5: Update Your ITIL Foundation Credential

Step 6: Maintain Your Certification

Confirm Your Existing ITIL Foundation Credential

Confirm Your Existing ITIL Foundation Credential

Enrol in the 1-Day ITIL V5 Foundation Bridge Course

Enrol in the 1-Day ITIL V5 Foundation Bridge Course

Complete the Bridge Training

Complete the Bridge Training

Sit the ITIL V5 Foundation Bridge Exam

Sit the ITIL V5 Foundation Bridge Exam

Update Your ITIL Foundation Credential

Update Your ITIL Foundation Credential

Maintain Your Certification

Maintain Your Certification

Module 1: What's New in ITIL Version 5

Module 2: Enhanced ITIL Service Value System (SVS)

Module 3: Unified Digital Product and Service Lifecycle

Module 4: AI Integration and AI Governance

Module 5: Value Streams and Value Co-Creation

Module 6: Experience Management (New Emphasis)

Module 7: Four Dimensions of Product and Service Management

Module 8: Digital Operating Models

Module 9: Sustainability Integration

Module 10: Updated ITIL Practices

Module 11: Transformation and Change

Module 12: Role-Aligned Guidance

Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

Module 1: What's New in ITIL Version 5

Skills You Will Build in the ITIL 5 BridgeValue Streams, Lifecycles and Beyond

Key Enhancements in ITIL 5

Digital and AI-Enabled Service Management

The Product and Service Lifecycle

Updated Language and Core Concepts

Enhanced Value Creation

Applying ITIL 5 in Practice

Who Should TakeITIL V5 Foundation Bridge Certification Training in Ireland?

ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Bridge Classroom Training

ITIL V5 Foundation Bridge Live Virtual Training

ITIL V5 Foundation Bridge Corporate Group Training

ITIL V5 Foundation Bridge Focused 1-to-1 Training

ITIL V5 Foundation Bridge Classroom Training

Why Choose Invensis for ITIL 5 in IrelandAccredited Bridge Training

ITIL (Version 5) Foundation Bridge Course Training Locations in IrelandAll our classroom training is now available online at your convenience

Corporate ITIL 5 Training in IrelandUpskill Your ITSM Team

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