What Is Quality Function Deployment and Why It MattersUntitledCustomer Needs, Translated into Design
Quality Function Deployment (QFD) is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and process characteristics at every stage of product and service development. This Quality Function Deployment Training in Hungary teaches you to build and interpret the House of Quality, the planning matrix at the heart of QFD, so customer priorities shape every design decision. Developed in Japan by Yoji Akao and Shigeru Mizuno and first applied at the Kobe Shipyard, QFD is now a standard tool in automotive, electronics, medical devices and service design. It supports the customer-focus requirements of ISO 9001:2015 and sits at the core of Design for Six Sigma. Delivered as a practical one-day programme, the training suits quality engineers, design engineers, product managers and Six Sigma practitioners across Hungary's manufacturing and technology sectors who want customer-driven design skills they can apply the very next day.










