Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is SIAM Professional Certification Training in Georgia?UntitledYour Route to Advanced SIAM Practice

    SIAM Professional certification training in Georgia prepares experienced IT service management professionals to apply Service Integration and Management (SIAM) across complex, multi-supplier environments. The EXIN SIAM Professional (SIAM-P) credential is the advanced and highest level in the EXIN SIAM scheme, and this programme builds the governance, implementation and improvement capability it validates. Awarded by EXIN, the credential is grounded in the SIAM Body of Knowledge published by Scopism and the current EXIN SIAM Professional Examination Specification. You prepare for the scenario-based exam of 40 questions in 90 minutes, with a 65% pass mark, and learn to make real decisions on service integrator model selection, cross-provider governance and end-to-end service performance. With Georgia's IT and outsourcing sector expanding rapidly, and banks, telecom operators and BPO providers running ever larger vendor estates, professionals who can govern several suppliers at once are in demand across Tbilisi and beyond. Earn a lifetime, internationally recognised SIAM-P credential with Invensis Learning and take the next step in your service management career.

    Invensis Learning is an EXIN Accredited Training Provider in Georgia, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    What Is SIAM Professional Certification Training in Georgia?Your Route to Advanced SIAM Practice

    SIAM Professional certification training in Georgia prepares experienced IT service management professionals to apply Service Integration and Management (SIAM) across complex, multi-supplier environments. The EXIN SIAM Professional (SIAM-P) credential is the advanced and highest level in the EXIN SIAM scheme, and this programme builds the governance, implementation and improvement capability it validates.

    Awarded by EXIN, the credential is grounded in the SIAM Body of Knowledge published by Scopism and the current EXIN SIAM Professional Examination Specification. You prepare for the scenario-based exam of 40 questions in 90 minutes, with a 65% pass mark, and learn to make real decisions on service integrator model selection, cross-provider governance and end-to-end service performance.

    With Georgia's IT and outsourcing sector expanding rapidly, and banks, telecom operators and BPO providers running ever larger vendor estates, professionals who can govern several suppliers at once are in demand across Tbilisi and beyond. Earn a lifetime, internationally recognised SIAM-P credential with Invensis Learning and take the next step in your service management career.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Georgia, approved to deliver official SIAM Professional training using EXIN-aligned courseware and the EXIN SIAM Professional Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Professional Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Professional Certification training in Georgia designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Professional course online materials that support step-by-step learningTopic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Professional training in Georgia by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Georgia

    • Flexible learning options available for professionals seeking SIAM Professional training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Professional
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Professional certification program in Georgia
    • Earn a SIAM Professional certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Georgia
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Professional training program designed for team-based learning initiatives

    SIAM Professional Certification Eligibility in GeorgiaDo You Qualify for the SIAM Professional Exam?

    SIAM Professional requires SIAM Foundation as a prerequisite credential. Make sure you meet the following requirements:

    • Hold a valid EXIN SIAM Foundation credential (mandatory prerequisite).

    • Recommended: 2+ years of experience in service management, service integration, vendor management, or transformation roles.

    • Familiarity with at least one complementary framework (ITIL, Lean, Agile, DevOps, or COBIT) is strongly recommended.

    • Active participation in the full 2-day course is required to take the exam.

    The Advantage of Getting SIAM CertifiedFor Your Career and Your Team

    For Individuals

    For Individuals

    SIAM Professional training helps experienced service management professionals build advanced integration capability and prepare for the scenario-based EXIN exam. The programme suits IT service managers, service integration leads and consultants who govern multiple providers. Whether you are formalising a service integrator function, moving up from single-tower ITSM, or leading a multi-supplier ecosystem in banking, telecom or outsourcing, this training builds skills aligned with senior expectations.

    If you want to lead service integration with a globally recognised credential, SIAM-P is a clear path forward. You gain governance knowledge, decision-making practice and a lifetime EXIN credential that employers value across sectors and regions.

    • Validates advanced SIAM capability and boosts your credibility with employers
    • Positions you for SIAM Manager, service integration and ITSM leadership roles
    • Builds skill in selecting and justifying the right service integrator model
    • Strengthens cross-provider process, performance and risk management
    • Provides a lifetime, internationally recognised EXIN credential
    • Prepares you for the scenario-based SIAM-P exam with confidence
    • Opens senior roles across Georgia's banking, telecom and outsourcing sectors
    • Connects your ITSM experience to end-to-end, multi-supplier outcomes
    For Organizations

    For Organizations

    SIAM group training helps organisations build service integration capability by equipping ITSM and vendor-management teams with structured knowledge and practical decision-making skills. It can be delivered for IT operations, service management or sourcing groups. For organisations looking to govern a growing supplier estate and improve end-to-end service, this training provides a scalable, flexible solution.

    If your organisation struggles to coordinate several IT providers, SIAM group training creates a shared governance language. Teams gain a standardised approach to collaboration, cross-provider process and performance management.

    • Builds consistent multi-supplier governance across IT and vendor teams
    • Improves end-to-end service performance across competing providers
    • Standardises SIAM practice and collaboration across business units
    • Strengthens supplier management and reduces integration risk
    • Supports leadership development for service integration functions
    • Enables customised training aligned to your sourcing strategy
    • Provides flexible delivery for teams in Tbilisi and across Georgia
    • Builds in-house SIAM capability that lasts beyond the programme

    SIAM Professional Exam Format in GeorgiaWhat to expect on exam day

    The SIAM Professional exam validates your ability to design, build, and operate a Service Integration and Management capability across complex multi-supplier ecosystems. The exam focuses on the four-stage SIAM roadmap (Discovery and Strategy, Plan and Build, Implement, Run and Improve), service-integrator structures, governance design, transition management, and operating the SIAM ecosystem. Through a combination of multiple-choice and scenario-based questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Professional
    Conducted ByEXIN
    Exam Duration90 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, open book to the SIAM Professional BoK; online proctored or test center
    Testing BasisOfficial SIAM Professional syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Professional Certification Cost in Georgia

    The total cost of earning the SIAM Professional credential typically includes the fee for SIAM Professional training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited SIAM Professional training
    • EXIN-aligned digital courseware on the Scopism SIAM Professional BoK
    • Implementation roadmap deep-dive scenarios and operating-model design exercises
    • Exam prep support including 40-question full-length mock exams and applied case studies
    • The SIAM Professional training cost in Georgia is GEL 3290

    Exam Cost:

    • EXIN SIAM Professional exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK
    • Lifetime-valid EXIN SIAM Professional credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Careers and Demand Across GeorgiaWhere Multi-Supplier Skills Take You

    SIAM Professional has become a strong marker of service integration capability across Georgia, valued by banks, telecom operators, outsourcing providers and public bodies that run growing multi-supplier IT estates. As Tbilisi cements its place as a regional tech hub, professionals who can govern several providers end to end are increasingly sought after, from IT Service Manager through to SIAM Manager and Head of IT Operations. Here is what the market is telling us right now.

    ₾106,688

    Average IT project manager salary, Tbilisi

    per year, SalaryExpert 2026

    $1.15bn

    Georgia IT sector revenue, 2025

    up 67% year on year

    54,500+

    IT professionals employed, Georgia

    end 2025, industry data

    ₾4,433

    Average IT sector salary, Georgia

    per month, 2025

    SECTORS HIRING

    • —Banking and Financial Services
    • —IT Outsourcing and BPO
    • —Telecommunications
    • —Government and Public Sector
    • —Managed Service Providers
    • —Consulting and Professional Services

    GROWTH TRENDS

    • —IT revenue up 67% in 2025, drawing multinational providers
    • —Virtual Zone tax regime attracting outsourcing and IT hubs
    • —Banks and telecoms expanding multi-vendor IT estates
    • —Talent influx since 2022 deepening the tech workforce
    • —Digital transformation across banking and public sector
    • —Rising demand for multi-supplier governance skills

    Sources: Geostat, Forbes Georgia, Pravda Georgia, SalaryExpert and Glassdoor (Georgia) 2025-2026.

    Market Forces Driving SIAM Demand in Georgia

    Growing Multi-Vendor Estates

    Georgian banks and telecoms increasingly rely on several IT providers at once, yet few have a mature layer to govern them end to end, the exact gap SIAM is built to close.

    SIAM builds multi-supplier governance skills

    Rapid IT Sector Expansion

    With IT revenue rising sharply and multinationals arriving under the Virtual Zone regime, organisations need professionals who can integrate suppliers at scale.

    SIAM builds integration-at-scale capability

    Fragmented Service Accountability

    When incidents span multiple providers, root-cause accountability slips between contracts. SIAM-trained leaders re-establish clear, cross-provider ownership.

    SIAM restores cross-provider ownership

    Scarce Service Integration Talent

    Georgia's IT pool is deep in developers but thin in service integration specialists, making certified SIAM professionals rare and sought-after.

    SIAM makes certified integrators stand out

    Digital Banking and Telecom Pressure

    Leading banks and telecom operators push aggressive digital programmes, raising demand for governance across competing technology suppliers.

    SIAM governs competing technology suppliers

    Outsourcing and BPO Growth

    As Tbilisi, Kutaisi and Batumi grow as outsourcing hubs, providers and their clients need SIAM skills to coordinate service quality across borders.

    SIAM coordinates quality across borders

    Sources: Geostat, Forbes Georgia, Outsource Accelerator, Glassdoor and SalaryExpert (Georgia) 2025-2026.

    SIAM Professional is more than a credential. It equips you to lead service integration across Georgia's fastest-growing sectors. Start your journey today.

    Your Georgia Career Transformation

    Your Career Before and After SIAM Certification

    The Upgrade Georgia Employers Notice

    Georgia's IT, banking and outsourcing markets are expanding fast, and employers increasingly separate certified service integration leaders from the rest. Here is which side of that line you want to be on.

    Today

    Salary capped at project and single-supplier ITSM level

    After SIAM-P

    Senior service integration roles in Georgia command higher, negotiable salary bands

    Today

    Overlooked for roles that list SIAM or service integration as preferred

    After SIAM-P

    Eligible for SIAM Manager and ITSM leadership roles in banking, telecom and BPO

    Today

    Confident in single-provider delivery, but employers want multi-supplier governance

    After SIAM-P

    Fluent in governing multiple suppliers and owning end-to-end service outcomes

    You earn your SIAM-P

    Before

    Authority over suppliers rests on tenure, not a recognised credential

    Now you have

    An advanced EXIN credential recognised by employers in Georgia and worldwide

    Before

    Stuck at single-tower ITSM with no formal integration mandate

    Now you have

    A clear route into service integration and ITSM leadership roles

    Before

    Delivery focused, with limited view of cross-provider governance

    Now you have

    The governance skills employers want: collaboration, integration and performance

    Before

    Recognition fades when you change employer or sector

    Now you have

    A lifetime, globally portable SIAM credential that travels across sectors

    "The gap between running one supplier and governing many is increasingly a recognised credential, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Glassdoor, SalaryExpert, Paylab (Georgia) 2025-2026.

    How to Get SIAM Professional Certified in GeorgiaStep-by-Step Certification Process

    The SIAM Professional certification path in Georgia requires SIAM Foundation as a prerequisite. Once you hold Foundation, complete the 2-day EXIN-accredited training and take the 40-question / 90-minute open-book exam to earn a lifetime-valid credential.

    Step 1: Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2: Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3: Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4: Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5: Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6: Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Step 1

    Confirm SIAM Foundation Eligibility

    Confirm you hold a valid EXIN SIAM Foundation credential. SIAM Professional builds directly on Foundation and requires it as a hard prerequisite.

    Step 2

    Enrol in the 2-Day SIAM Professional Training

    Choose your preferred Invensis Learning SIAM Professional cohort (2-Day Live Online Bootcamp, E-Learning, or Corporate Group Training). The course goes deep on the implementation roadmap, operating-model design, and complementary practices integration.

    Step 3

    Create or Sign In to Your EXIN Account

    Sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 4

    Complete the Course and Practice Mocks

    Attend the full 2-day training and complete the scenario exercises, chapter quizzes, and at least one full-length mock exam.

    Step 5

    Schedule the SIAM Professional Exam

    Book your exam through EXIN: 40 multiple-choice questions, 90 minutes, 65% pass mark, open book to the SIAM Professional BoK. Online proctored or test centre.

    Step 6

    Take the Exam and Activate Your Credential

    Sit the open-book exam. EXIN issues your SIAM Professional digital badge and certificate on passing. Lifetime valid , no renewal required.

    Module 1: SIAM Professional - Beyond Foundation

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Module 2: SIAM Implementation Roadmap (Deep Dive)

    • Discovery and Strategy: ecosystem analysis and target operating model
    • Plan and Build: detailed design, tooling, supplier onboarding
    • Implement: cutover, transition, and ramp-up
    • Run and Improve: steady-state operations and continual improvement

    Module 3: Designing the SIAM Operating Model

    • Operating-model design principles for SIAM
    • Roles, RACI, and decision-making models
    • Service portfolio and end-to-end service ownership
    • Boundary management and interface contracts

    Module 4: Tools, Information, and Data in SIAM

    • Integrated toolchain across the ecosystem
    • Information and data architecture for SIAM
    • ITSM platform considerations and vendor data exchange
    • Reporting hierarchies and aggregated dashboards

    Module 5: Integrating Complementary Practices

    • ITIL practices within SIAM
    • Lean and Lean IT in a SIAM context
    • Agile and DevOps integration with SIAM service delivery
    • COBIT governance overlay for SIAM

    Module 6: Measurement, Reporting, and Continual Improvement

    • Performance, quality, and value measurement across the ecosystem
    • SLA, OLA, and underpinning contract management
    • Continual improvement and maturity models
    • SIAM Professional exam preparation and final-week revision plan

    Course Curriculumof the SIAM Professional Certification Training

    The SIAM Professional curriculum follows the official SIAM Professional BoK (Scopism) and covers all tested domains across the syllabus.

    • Recap of SIAM Foundation core concepts
    • What SIAM Professional adds to Foundation
    • Positioning SIAM in the broader service-management landscape
    • When to use which SIAM structure in practice

    Candidates who blur Foundation-level recall with Professional-level application often lose marks here.

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    Skills You Will Build on This SIAM ProgrammeMapped to the Five EXIN Topic Areas

    This SIAM Professional programme helps experienced learners build advanced integration, governance and improvement capability. By the end, you can select a SIAM model, govern multiple suppliers and manage end-to-end service in complex environments.

    Discovery and Strategy

    Assess organisational readiness and select and justify the right SIAM operating model and service integrator approach for a given context.

    Plan and Build

    Design SIAM governance, cross-provider processes, tooling architecture and contract alignment to ready the organisation for SIAM adoption.

    Implement

    Manage SIAM transition, provider onboarding and offboarding, and establish the service integrator function in live operations.

    Run and Improve

    Govern live SIAM, manage end-to-end performance and supplier relationships, and drive continual improvement and model maturity.

    SIAM Practices Across the Stages

    Apply collaboration, cross-provider process coordination, data management and risk practices throughout the SIAM lifecycle.

    Scenario-Based Exam Readiness

    Practise complex multi-supplier scenarios and decision-making aligned to the 40-question, 90-minute EXIN SIAM Professional exam.

    Who Should TakeSIAM Professional Certification Training in Georgia?

    Senior Service Integration Lead

    Service Integration Architect

    SIAM Programme Manager

    Service Portfolio Manager

    Vendor Management Lead

    Service Management Consultant

    Transformation Lead (Multi-supplier)

    PMO Lead (SIAM Programmes)

    Who Can Take This Certification Training

    SIAM Professional Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Professional Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    GEL 3290

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Professional Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Professional training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Professional Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Professional training for companies in Georgia seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Professional Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Professional coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Professional Live Virtual Training

    SIAM Professional Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GEL 3290

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Professional training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your SIAM Professional Training in Georgia?

    Invensis Learning delivers structured SIAM Professional training for experienced professionals and organisations looking to build service integration capability and prepare for the scenario-based EXIN exam. Our programmes combine ITSM-experienced instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted SIAM Professional training company in Georgia, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Accredited training partner for EXIN, PMI, AXELOS, PeopleCert and DevOps Institute
    • Experienced ITSM trainers with real service integration and multi-supplier exposure
    • Live online and in-house classroom formats to suit working professionals and teams
    • Scenario-based exam preparation aligned to the current EXIN SIAM Professional specification
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after your training
    • Corporate group training tailored for Georgian organisations and their vendor estates
    • Practical case studies drawn from real multi-supplier environments

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Professional Training Locations in GeorgiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Professional Training Location in Georgia

    Sheraton Metekhi Palace, 20, St. Ketevan Dedofli Avenue, Avlabari, Zemo Avlabari, Metromshen, Isni District, Tbilisi, 0144, Georgia

    SIAM Professional Training Location in Georgia

    Radisson Blu Iveria Hotel, 1, First Republic Square, Mtatsminda, Sololak, Mtatsminda District, Tbilisi, 0108, Georgia

    corporate banner

    Corporate SIAM Professional TrainingFor Your Georgia Teams

    Untitled

    • Suitable for small, medium and large ITSM and vendor-management teams
    • Customised schedules aligned to your organisation's availability
    • Delivery through onsite, live virtual or blended formats
    • Trainers with hands-on service integration and multi-supplier expertise
    • Role-based examples relevant to banking, telecom and BPO sectors in Georgia
    • Dedicated coordination and progress reporting for corporate programmes
    • Scalable delivery for teams in Tbilisi and across Georgia

    Trusted by Leading Georgian Organisations

    TBC BankBank Of GeorgiaEPAMSilknetMagticomSOCAR Georgia

    What Our Learners Say

    Untitled

    Ready for Real Multi-Supplier Decisions

    "The scenario-based practice was exactly what I needed. Working through complex multi-supplier situations gave me the confidence to make the right call in the SIAM-P exam and, more importantly, at work."

    Giorgi Beridze

    IT Service Manager

    Untitled

    0/0

    A Clear Step up from Single-Tower ITSM

    "Coming from a single-tower service management background, the training helped me see how to govern several providers end to end. The trainer's real examples made the governance topics click."

    Nino Kapanadze

    Service Delivery Lead

    Untitled

    0/0

    Practical and Directly Relevant

    "Well structured and practical. The sessions on service integrator model selection and cross-provider processes were directly relevant to the vendor estate I manage in Tbilisi."

    Levan Tsiklauri

    Vendor Management Specialist

    Untitled

    0/0

    Standardised How Our Team Governs Suppliers

    "We enrolled our service management team to standardise how we govern IT suppliers. The training gave everyone a shared SIAM language and noticeably improved how we handle cross-provider incidents."

    Tamar Gelashvili

    Head of IT Operations, Banking Sector

    Untitled

    0/0

    Flexible Corporate Delivery That Worked

    "As an L&D lead, I valued the flexible corporate delivery and the focus on real application. Our integration function is now more consistent, and the reporting kept the programme on track."

    Davit Maisuradze

    Learning and Development Manager, Telecom Sector

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    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    EXIN SIAM Professional (SIAM-P) is the advanced, highest-level credential in the EXIN SIAM scheme. It validates the ability to apply Service Integration and Management in complex multi-supplier environments and uses a scenario-based exam for experienced IT service management professionals.

    General

    What is the EXIN SIAM Professional certification?

    EXIN SIAM Professional (SIAM-P) is the advanced, highest-level credential in the EXIN SIAM scheme. It validates the ability to apply Service Integration and Management in complex multi-supplier environments and uses a scenario-based exam for experienced IT service management professionals.

    Who should take SIAM Professional training in Georgia?

    The training suits experienced ITSM professionals such as IT service managers, service integration leads, supplier and vendor managers, and consultants who implement or govern SIAM. It is ideal for anyone managing several IT providers across Georgia's banking, telecom and outsourcing sectors.

    Is SIAM Professional worth it for my career?

    Yes. SIAM-P validates advanced service integration skills that are scarce in Georgia's growing IT market, helping you move into SIAM Manager, service delivery and IT operations leadership roles. As vendor estates grow, certified professionals who can govern them are increasingly sought-after.

    Do I need SIAM Foundation before SIAM Professional?

    EXIN SIAM Foundation is the recommended prerequisite for SIAM Professional. There is no formal education or work-experience requirement on the official EXIN page, but the scenario-based exam is best suited to candidates with practical ITSM or multi-supplier experience.

    Is the EXIN SIAM Professional recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries, with particular strength in Europe, Asia and the Middle East. SIAM-P is valued by employers worldwide as the advanced credential for multi-supplier management.

    Pricing

    How much does SIAM Professional training cost in Georgia?

    Training fees vary by format and are available on request. The EXIN exam is billed separately by EXIN and varies by region and purchasing channel, so it is not part of the training fee. Request a quote to see current options for individuals and teams.

    What is included in the SIAM Professional course fee?

    The fee typically includes structured courseware, scenario-based practice, mock questions, learner support and a course completion certificate. Exam voucher inclusion depends on the package. Talk to a learning advisor to confirm what your enrolment covers.

    Is the EXIN exam fee included in the training price?

    It depends on the package. EXIN pricing varies by region and channel, and the exam is often bundled with training through an accredited provider. We can confirm whether your plan includes the exam voucher when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for ITSM, service management and sourcing teams. Contact us for a tailored group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Professional exam?

    The SIAM-P exam is closed book and scenario based. Each question presents a complex multi-supplier organisational scenario, and you select the best course of action based on SIAM principles and the SIAM Body of Knowledge.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and an allotted time of 90 minutes. It is delivered online with EXIN proctoring or at an accredited testing location, and is typically arranged through an accredited training provider.

    What is the passing score for the SIAM Professional exam?

    The pass mark is 65%, so you must answer at least 26 of the 40 questions correctly. Focus your preparation on applying SIAM concepts to scenarios rather than memorising definitions.

    What topics does the SIAM Professional exam cover?

    The exam covers five topic areas per the EXIN SIAM Professional Examination Specification: Discovery and Strategy, Plan and Build, Implement, Run and Improve, and SIAM Practices Across the Stages, each weighted around 20%.

    What happens if I do not pass the first time?

    You can re-sit the EXIN exam; verify the current re-sit policy and fee with EXIN or your accredited provider. Our scenario-based practice, mock questions and trainer support are designed to help you prepare thoroughly for your first attempt.

    Course Content

    What will I learn in SIAM Professional training?

    You will learn to assess readiness and select a SIAM model, design governance and processes, manage SIAM implementation, run and improve live SIAM, and apply cross-cutting practices. The content maps to the five EXIN SIAM Professional topic areas.

    Is the courseware aligned to the current SIAM standard?

    Yes. The courseware is grounded in the SIAM Body of Knowledge published by Scopism and the current EXIN SIAM Professional Examination Specification, so your preparation reflects the latest advanced SIAM framework.

    Are practice scenarios and mock exams included?

    Yes. The programme includes scenario-based exercises and mock questions that mirror the exam's format, helping you practise judgement and decision-making across complex multi-supplier situations before exam day.

    Do I need multi-supplier experience to attend?

    It is recommended. The scenario-based exam suits candidates with practical ITSM or multi-supplier experience, and EXIN SIAM Foundation is the recommended prerequisite. An ITIL or ITSM background makes the content more accessible.

    Will I receive a certificate of completion?

    Yes. After meeting the course requirements you receive a course completion certificate. This is separate from the EXIN SIAM Professional credential, which you earn by passing the official EXIN exam.

    Enrollment

    How do I enrol in the SIAM Professional course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available in Georgia?

    We offer live online (live virtual) instructor-led training, in-house classroom sessions, self-paced learning and customised corporate group training, so you can choose the format that fits your schedule and team.

    How soon can I start the training?

    We run regular batches for individuals and teams across Georgia. See upcoming schedules for the next available dates, or speak with a learning advisor to plan a start date that suits you.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training again. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.