What Is Quality Function Deployment?UntitledThe House of Quality Explained
Quality Function Deployment (QFD) is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and design characteristics at every stage of product or service development. This Quality Function Deployment training in Cyprus teaches you to capture what customers truly need and to build the House of Quality, the visual planning matrix at the heart of the method. Developed in Japan by Yoji Akao and Shigeru Mizuno, QFD is applied across automotive, aerospace, healthcare, software and service design. For Cyprus, where pharmaceutical, food and beverage and manufacturing firms depend on exports, QFD is a practical way to design quality in from the start rather than inspect it in later. This is a hands-on, one-day programme with House of Quality construction exercises throughout, suited to product designers, quality engineers, product managers and Six Sigma practitioners. It is a non-certification skills course: you receive a course completion record from Invensis Learning and QFD skills you can apply the next working day.










