ITIL 5 Foundation Certification Training in Beijing

Built for a First-Time Pass

Designed for IT and business professionals in Beijing, this AXELOS-aligned ITIL Version 5 Foundation certification training builds modern digital service management capability and prepares you for the ITIL 5 Foundation exam. Learn in flexible live virtual and classroom formats that fit a working schedule, guided by accredited trainers.

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Build Modern IT Service Skills with ITIL 5 in Beijing

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CNY 11380

Understand the ITIL 5 Foundation CertificationYour Route into Digital Service Management

The ITIL Version 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert, that introduces digital product and service management for the modern IT era. ITIL 5 Foundation certification training in Beijing gives IT and business professionals a shared language for creating, delivering and continually improving value across the service lifecycle.

Built around the ITIL Value System, the seven guiding principles and the product and service lifecycle, the course suits service desk staff, IT analysts, support engineers and managers working across Beijing's technology, finance and telecom employers. There are no formal prerequisites, so it is an accessible first step for career starters and experienced practitioners alike.

As enterprises across the capital accelerate cloud adoption and digital transformation, employers increasingly reward standardised service management practice. Start your ITIL 5 journey with Invensis Learning and prepare for the ITIL 5 Foundation exam with confidence.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Beijing designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Beijing
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Beijing

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Beijing
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Beijing
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in BeijingDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from ITIL 5 FoundationCapabilities Employers Value

For Individuals

ITIL 5 Foundation helps IT and business professionals turn day-to-day service experience into a recognised, structured capability. The certification suits service desk staff, support engineers, analysts and aspiring managers who want their skills validated. Whether you are starting out, switching into IT service management, or formalising practical know-how, this training builds capability aligned with what Beijing employers expect.

If you want to prove modern service management skills with a credential employers recognise, ITIL 5 Foundation is a clear starting point. You gain working knowledge of the framework, exam readiness, and a qualification valued across sectors and regions.

Earns a globally recognised AXELOS credential that strengthens your IT service management profile
Opens entry into service desk, analyst and service delivery roles across Beijing employers
Builds fluency in the ITIL Value System, guiding principles and the service lifecycle
Gives you a common vocabulary for incidents, requests, changes and continual improvement
Improves your standing for promotion into IT service management positions
Equips you to support cloud, automation and digital transformation initiatives
Requires no prior experience, making it an accessible first certification
Provides a foundation you can build on with higher ITIL 5 qualifications

For Organizations

ITIL 5 Foundation group training helps organisations build consistent service management capability by giving teams a shared framework and practical skills. The training can be delivered for IT operations, service desk and digital teams. For organisations modernising IT delivery and improving service quality, this training provides a scalable, flexible solution.

If your teams handle a growing volume of services without a common standard, ITIL 5 Foundation group training creates a shared service management language. Teams gain a consistent approach to value, governance and continual improvement.

Standardises service management language and practice across IT teams
Improves incident, request and change handling to reduce downtime
Aligns IT delivery with business outcomes and customer value
Supports cloud, automation and digital transformation programmes
Builds a shared continual improvement mindset across departments
Enables customised, role-relevant training for teams of any size
Strengthens in-house service management capability and retention
Provides flexible delivery for onsite, live virtual or hybrid teams

ITIL V5 Foundation Exam Format in BeijingWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Beijing

The total cost of getting ITIL V5 Foundation certified in Beijing includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Beijing delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Beijing is CNY 11380

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

ITIL 5 Foundation Career Outcomes in BeijingRoles and Demand

ITIL 5 Foundation has become a practical marker of service management capability across Beijing, valued by big-tech firms, banks, telecom operators and state-owned enterprises that run large, always-on IT estates. As the capital accelerates cloud adoption and digital transformation, employers increasingly want professionals who can standardise service delivery and reduce downtime. Demand runs from service desk and analyst roles up to service delivery and IT service management leadership, and here is what the Beijing market is showing right now.

$862bn

China IT services market size

IBISWorld, 2026

21%

Asia-Pacific cloud ITSM growth

CAGR to 2030, market research

¥288,709

Average IT manager salary, China

PayScale, 2026

¥180,000

Average IT specialist pay, Beijing

Glassdoor, 2026

SECTORS HIRING

—Internet and Big Tech
—Banking, Financial Services and Insurance
—Telecommunications
—Government and State-Owned Enterprises
—IT Services and Managed Services
—Cloud and Data Centre Operations

GROWTH TRENDS

—China IT services market worth USD 862bn and growing in 2026
—Asia-Pacific cloud ITSM demand expanding at around 21% a year
—Beijing as the headquarters base for big tech, banks and SOEs
—Cloud adoption and AI driving always-on service operations
—Government smart-city and digital-economy programmes scaling
—Standardised service management valued amid rapid IT growth

Sources: Glassdoor, PayScale, SalaryExpert (Beijing) 2026; IBISWorld China IT Services 2026; Asia-Pacific cloud ITSM market research.

Designation

ITIL Version 5 Foundation Certified Professionals in Beijing : Salary Insights and Trends

Hiring Companies in Beijing

¥108K

Min

¥150K

Average

¥220K

Max

Glassdoor · PayScale (Beijing) 2026

LenovoIBMAccentureHP

Source: Lenovo · IBM China · Accenture · HP

Market Forces Fuelling Service Management Demand in Beijing

Cloud and Digital Transformation Surge

Beijing enterprises are migrating to cloud and AI-driven platforms at speed, and they need professionals who can manage services consistently across complex, always-on environments.

ITIL 5 builds modern service management skills

Service Management Standardisation Gap

Many fast-scaling teams handle incidents and changes by habit rather than a shared standard, creating the exact inconsistency ITIL 5 Foundation is designed to close.

ITIL 5 brings a common framework and language

Scaling Operations at Tier-1 Tech Firms

Big-tech employers in the capital run services for hundreds of millions of users, demanding disciplined service operations, fast recovery and continual improvement.

ITIL 5 supports reliable service at scale

Shortage of Certified ITSM Talent

Beijing's IT pool is deep in engineers but thinner in professionals who hold a recognised service management credential, making certified candidates more visible to employers.

ITIL 5 makes certified professionals stand out

Rising Demand from Banks and SOEs

State-owned enterprises, banks and government bodies headquartered in Beijing need governed, auditable IT services, pushing demand for staff trained in structured service practice.

ITIL 5 supports governed, compliant IT delivery

Pressure for Cost-Efficient, Reliable IT

As IT budgets face scrutiny, organisations want service management that cuts waste, improves uptime and links spending to value, skills the ITIL framework directly develops.

ITIL 5 builds value and improvement skills

Sources: IBISWorld China IT Services 2026; Asia-Pacific cloud ITSM market research; Glassdoor, PayScale (Beijing) 2026.

ITIL 5 Foundation is more than a credential. It is a career enabler for IT professionals who want to manage services to a recognised standard. Join professionals who connect IT delivery to business value. Start your journey today.

Your Beijing Career Transformation

Your Before-And-After with ITIL 5 Foundation

The Career Shift in Beijing

Beijing's IT services market is expanding fast with cloud adoption, AI and digital transformation, and employers increasingly separate professionals who can run service management to a recognised standard from those who cannot. Here is the shift ITIL 5 Foundation helps you make.

Today

Pay capped by an undefined service management skill set in a competitive Beijing market

After ITIL 5

IT manager pay in China averages around ¥288,709, with Beijing Tier-1 roles paying above the national mark

Today

Pay capped by an undefined service management skill set in a competitive Beijing market

Today

Shortlisted less often for service roles that list ITIL as preferred

After ITIL 5

Eligible for service delivery and IT service management roles across tech, finance and telecom

Today

Shortlisted less often for service roles that list ITIL as preferred

Today

Confident in day-to-day fixes, but employers want standardised, end-to-end practice

After ITIL 5

Fluent in the ITIL Value System, guiding principles and the product and service lifecycle

Today

Confident in day-to-day fixes, but employers want standardised, end-to-end practice

You earn ITIL 5 Foundation

Before

Service management know-how built on habit, not a recognised framework

Now you have

A globally recognised AXELOS credential delivered by PeopleCert

Before

Service management know-how built on habit, not a recognised framework

Before

Limited mobility when you change employer or move between sectors

Now you have

A transferable qualification recognised across Beijing and worldwide

Before

Limited mobility when you change employer or move between sectors

Before

No shared language with the wider IT and business teams

Now you have

A common vocabulary for incidents, requests, changes and improvement

Before

No shared language with the wider IT and business teams

Before

Stuck at support level with no clear path upward

Now you have

A clear route into service delivery and IT service management leadership

Before

Stuck at support level with no clear path upward

"In a market this competitive, a recognised service management credential is fast becoming the line between a support role and a service leadership role."

Join 50,000+ professionals who trained with Invensis Learning and moved their careers forward.

Sources: Glassdoor, PayScale, SalaryExpert (Beijing) 2026.

How to Get ITIL V5 Founfdation Certified in Beijing Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Beijing is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 5

Earn Your ITIL V5 Foundation Certificate

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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Skills You Will Build in This ITIL 5 CourseCore Concepts You Will Apply at Work

ITIL 5 Foundation training gives you working knowledge of the framework and the confidence to apply it. By the end of the programme, you can speak the language of modern service management and prepare for the ITIL 5 Foundation exam.

Digital Service Management Foundations

Understand what makes digital products and services different, how value is created across the lifecycle, and why continual improvement sits at the heart of ITIL 5. This is the answer to what you will learn in ITIL 5 Foundation, framed for real workplaces.

Value Co-Creation and Outcomes

Learn how value is co-created with consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability so you can make better service decisions rather than focusing on outputs alone.

The Four Dimensions of Service Management

Apply the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, to manage every product and service holistically and spot where risk hides.

The ITIL Value System and Guiding Principles

Work with the ITIL Value System and the seven guiding principles, from focus on value to optimise and automate, to make practical decisions and adapt the framework to your organisation.

The Product and Service Lifecycle

Follow the lifecycle from discovery and design through build, operation, and delivery and support, and understand how each activity connects to keep value flowing to users and customers.

Practices, Improvement and Value Streams

Explore ITIL's management practices, continual improvement, and value stream mapping and management, so you can streamline how work flows and remove waste from service delivery.

Who Should TakeITIL V5 Foundation Certification Training in Beijing?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

CNY 11380

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning in BeijingTrusted ITIL Training

As a trusted ITIL Version 5 Foundation training company in Beijing, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations who want to build recognised service management capability and prepare for the exam. Our programmes combine accredited, AXELOS-aligned courseware, experienced trainers, flexible delivery and learner-focused support. Whether you enrol as an individual or plan a programme for your team, Invensis Learning provides a professional training experience built around practical understanding, real-world application and measurable outcomes.

Accredited, AXELOS-aligned ITIL 5 Foundation courseware and PeopleCert exam preparation
Experienced, certified trainers with real IT service management practice
Flexible learning formats for individuals, working professionals and corporate teams
Online (live virtual) instructor-led training that fits a working schedule
Structured study materials, practice questions and exam readiness support
Dedicated learner support before, during and after training
ISO 9001 quality and ISO 27001 information security certified operations
Trusted by professionals and organisations across 100+ countries

60+

Global Course Portfolio

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in BeijingAll our classroom training is now available online at your convenience

ITIL Version 5 Foundation in Beijing

Grand Hyatt Beijing, 1, East Chang'an Street, Taijichang Community, Donghuamen Street, Capital Functional Core Area, Dongcheng District, Beijing, 100006, China

ITIL Version 5 Foundation in Beijing

The Westin Beijing Jinmao, 7, East Third Ring Road North, Zuojiazhuang Street, Chaoyang District, Beijing, 100027, China

ITIL Version 5 Foundation in Beijing

Grand Hyatt Beijing, 1, East Chang'an Street, Taijichang Community, Donghuamen Street, Capital Functional Core Area, Dongcheng District, Beijing, 100006, China

ITIL Version 5 Foundation in Beijing

The Westin Beijing Jinmao, 7, East Third Ring Road North, Zuojiazhuang Street, Chaoyang District, Beijing, 100027, China

ITIL 5 Foundation Corporate TrainingUpskill Teams Across Beijing

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Suitable for small, medium and large IT and service teams
Customised training schedules based on team availability
Flexible delivery through onsite, live virtual or hybrid formats
Experienced trainers with relevant IT service management expertise
Role-based, industry-relevant examples for better workplace application
Dedicated coordination and learner support for corporate programmes
Scalable delivery for teams across Beijing and global locations

What Our Learners Say

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Passed the Exam and Use It Daily

"The ITIL 5 Foundation course made the framework genuinely easy to follow. The guiding principles and the value system finally clicked for me, and I passed the exam on my first sitting. I now use the language every day on the service desk."

Wei Zhang

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Practical and Easy to Apply

"Very practical training. The trainer connected each topic to real incidents and changes we handle, so it never felt abstract. The four dimensions and the lifecycle gave my team a clearer, more consistent way of working."

Li Na

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Helped Me Switch into Service Management

"I joined to move from infrastructure work into service management, and ITIL 5 Foundation gave me the structured knowledge I needed. The practice questions and revision support made the exam much less intimidating."

Chen Hao

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A Consistent Standard Across the Team

"We trained a full IT operations team and the impact was immediate. Everyone now shares the same service management vocabulary, and our incident and change handling has become noticeably more consistent across the department."

Sun Mei

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Flexible Delivery That Fit Our Shifts

"Invensis Learning organised flexible live virtual sessions that fit around our shifts. The accredited content and exam support helped most of our staff certify quickly, which strengthened our service governance."

Guo Feng

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4.6

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Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.

General

What is the ITIL 5 Foundation certification?

Is ITIL 5 Foundation worth it for professionals in Beijing?

Yes. ITIL 5 Foundation gives you a recognised service management credential valued by Beijing's big-tech firms, banks, telecom operators and state-owned enterprises. As the city accelerates cloud adoption and digital transformation, employers reward standardised service practice, helping you stand out for service delivery and management roles.

Who should take the ITIL 5 Foundation course?

ITIL 5 Foundation suits service desk staff, support engineers, IT analysts, project and business professionals, and managers who want a shared service management framework. Because there are no formal prerequisites, it works equally well for career starters and experienced practitioners.

Do I need prior experience or prerequisites?

No. ITIL 5 Foundation has no formal prerequisites and no required work experience, so it is fully open to anyone. Attending an accredited training course is recommended to prepare effectively for the exam.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation is valid for three years. To keep it current, you renew every three years by earning 60 CPD (Continuing Professional Development) points within the certification cycle.

Pricing

How much does ITIL 5 Foundation training cost in Beijing?

ITIL 5 Foundation training fees vary by format and schedule, so the current price is available on request. The fee covers accredited courseware, trainer-led sessions and exam preparation support. Talk to a learning advisor for a tailored quote.

What is included in the ITIL 5 Foundation course fee?

The training fee typically includes AXELOS-aligned courseware, instructor-led sessions, practice questions, exam readiness support and learner assistance. Inclusions can vary by package, so confirm the details with our team when you enrol.

Is the exam fee included in the training price?

The ITIL 5 Foundation exam is delivered and billed by PeopleCert, often as a combined training-and-exam package through an accredited provider. Pricing varies by region and channel, so confirm whether the exam voucher is bundled when you request a quote.

Do you offer corporate or group discounts?

Yes. We offer corporate group training for ITIL 5 Foundation with customised schedules and volume-based pricing for IT and service teams. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam is a closed-book, multiple-choice examination. It contains 40 single-answer questions and you have 60 minutes to complete it.

How many questions are there and what is the pass mark?

The exam has 40 questions, and the passing score is 65%, which means answering at least 26 of the 40 questions correctly. Broad understanding across all topic areas is the best way to prepare.

How is the ITIL 5 Foundation exam delivered?

You can sit the exam online with PeopleCert OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. Both options test the same syllabus, so choose whichever is more convenient.

What happens if I do not pass the first time?

You can retake the ITIL 5 Foundation exam if you do not pass on your first attempt. Our training includes practice questions and revision support to help you prepare thoroughly; confirm current resit policies and fees with PeopleCert.

Which version is the exam based on?

The exam is based on the ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert and AXELOS. The courseware is aligned to this current edition, including the ITIL Value System and value stream management.

Course Content

What topics does the ITIL 5 Foundation training cover?

The training covers nine areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

Can a complete beginner take this course?

Yes. ITIL 5 Foundation is an entry-level course with no prerequisites, designed to be accessible to beginners and business professionals. Trainers explain each concept from first principles with practical examples and revision support.

Are practice tests and learning materials provided?

Yes. You receive AXELOS-aligned courseware along with practice questions, quizzes and exam-style mock questions to reinforce learning and build readiness for the ITIL 5 Foundation exam.

Is the courseware aligned to the latest ITIL 5 syllabus?

Yes. The courseware is aligned to the current ITIL 5 Foundation (Version 5.0) syllabus from PeopleCert and AXELOS, so you study the latest concepts, including the ITIL Value System and the product and service lifecycle.

What languages and formats are available?

Training is delivered in English in live virtual and classroom formats, with self-paced and corporate options. Choose the format that best fits your schedule and learning preference.

Enrollment

How do I enrol in ITIL 5 Foundation training in Beijing?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning and customised corporate group training, so you can pick the format that fits your schedule and goals.

How soon can I start?

New ITIL 5 Foundation batches run regularly across live virtual and classroom formats. See upcoming schedules or speak with a learning advisor to find the next available start date that suits you.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training twice. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

ITIL V5 Foundation Exam Format in BeijingWhat to expect on exam day

Exam Component

Details

Exam Name

ITIL V5 Foundation

Conducted By

PeopleCert

Exam Duration

60 minutes

Number of Questions

40 multiple-choice questions

Passing Score

65% (26 of 40 correct)

Exam Format

Multiple-choice, closed book; online proctored or test center

Testing Basis

ITIL V5 Foundation syllabus

Testing Format

PeopleCert online proctored or test center

Book

Closed book

Certificate Validity

3 years; renew via PeopleCert CPD or re-exam

ITIL 5 Foundation Career Outcomes in BeijingRoles and Demand

ITIL 5 Foundation Certification Training in Beijing

Understand the ITIL 5 Foundation CertificationUntitledYour Route into Digital Service Management

Understand the ITIL 5 Foundation CertificationYour Route into Digital Service Management

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in BeijingDo You Qualify for the ITIL V5 Foundation Exam?

What You Gain from ITIL 5 FoundationCapabilities Employers Value

ITIL V5 Foundation Exam Format in BeijingWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Beijing

ITIL 5 Foundation Career Outcomes in BeijingRoles and Demand

SECTORS HIRING

GROWTH TRENDS

Market Forces Fuelling Service Management Demand in Beijing

Cloud and Digital Transformation Surge

Service Management Standardisation Gap

Scaling Operations at Tier-1 Tech Firms

Shortage of Certified ITSM Talent

Rising Demand from Banks and SOEs

Pressure for Cost-Efficient, Reliable IT

Your Before-And-After with ITIL 5 Foundation

The Career Shift in Beijing

How to Get ITIL V5 Founfdation Certified in Beijing Step-by-Step Certification Process

Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

Step 2: Complete the Accredited Training

Step 3: Schedule Your Exam

Step 4: Sit the ITIL V5 Foundation Exam

Step 5: Earn Your ITIL V5 Foundation Certificate

Step 6: Maintain and Progress Your Certification

Enrol in the 2-Day ITIL V5 Foundation Course

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Complete the Accredited Training

Schedule Your Exam

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Maintain and Progress Your Certification

Module 1: Key ITIL Terms & Definitions

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

Skills You Will Build in This ITIL 5 CourseCore Concepts You Will Apply at Work

Digital Service Management Foundations

Value Co-Creation and Outcomes

The Four Dimensions of Service Management

The ITIL Value System and Guiding Principles

The Product and Service Lifecycle

Practices, Improvement and Value Streams

Who Should TakeITIL V5 Foundation Certification Training in Beijing?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Live Virtual Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Classroom Training

Why Choose Invensis Learning in BeijingTrusted ITIL Training

ITIL Version 5 Foundation Training Locations in BeijingAll our classroom training is now available online at your convenience

ITIL 5 Foundation Corporate TrainingUpskill Teams Across Beijing

What Our Learners Say

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