Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) certification validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers through a single service integrator so services are delivered end to end. Awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism, it is the entry-level credential in the EXIN SIAM scheme. SIAM Foundation certification training in Chile with Invensis Learning prepares you for the 40-question EXIN exam and for real multi-supplier work across Santiago's IT services, banking, mining and retail sectors. You learn the SIAM ecosystem, the three-layer model, and the roles, processes and governance that employers running outsourced IT increasingly expect. Whether you already hold ITIL Foundation or are stepping into a service governance role, this EXIN-aligned programme leads to a lifetime, globally recognised credential. Start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Chile, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) certification validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers through a single service integrator so services are delivered end to end. Awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism, it is the entry-level credential in the EXIN SIAM scheme.

    SIAM Foundation certification training in Chile with Invensis Learning prepares you for the 40-question EXIN exam and for real multi-supplier work across Santiago's IT services, banking, mining and retail sectors. You learn the SIAM ecosystem, the three-layer model, and the roles, processes and governance that employers running outsourced IT increasingly expect.

    Whether you already hold ITIL Foundation or are stepping into a service governance role, this EXIN-aligned programme leads to a lifetime, globally recognised credential. Start your SIAM journey with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Chile, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in Chile designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in Chile by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Chile

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in Chile
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Chile
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in ChileDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    Why Earn Your SIAM Foundation Credential in Chile?Skills Employers Actually Reward

    For Individuals

    For Individuals

    SIAM Foundation training helps IT professionals build the multi-supplier governance skills that Chilean employers increasingly ask for. The credential suits service desk, service delivery, vendor and sourcing professionals who work with several IT providers. Whether you are formalising a service integration role, moving up from the service desk, or supporting outsourced IT in banking, mining, retail or telecom, this training builds capability aligned with real multi-supplier work.

    If you want a globally recognised, lifetime credential that proves you can govern a multi-supplier ecosystem, SIAM Foundation is a clear next step. You gain the SIAM vocabulary, exam readiness and a structured path employers value across sectors.

    • Validates multi-supplier service governance skills with a globally recognised EXIN credential
    • Positions you for service delivery, service integration and vendor management roles
    • Builds fluency in the SIAM ecosystem, three-layer model and service integrator function
    • Strengthens your ability to integrate incident, problem and change processes across providers
    • Complements ITIL knowledge with the multi-supplier governance layer employers need
    • Earns a lifetime certification with no renewal or re-examination required
    • Opens doors across Chile's IT services, banking, mining and retail sectors
    • Prepares you for the advanced EXIN SIAM Professional pathway
    For Organizations

    For Organizations

    SIAM Foundation group training helps organisations build service integration capability across in-house and outsourced teams. It can be delivered for service management functions, PMOs or supplier-facing teams. For organisations coordinating many IT providers, this training creates a shared governance language that improves end-to-end service quality.

    If your teams struggle to hold suppliers accountable end to end, SIAM Foundation training gives them a common approach to roles, processes and governance, reducing finger-pointing and clarifying who owns what across the ecosystem.

    • Builds a shared SIAM governance language across in-house and outsourced teams
    • Improves end-to-end service quality across multiple IT providers
    • Standardises incident, problem and change coordination in multi-supplier environments
    • Reduces vendor lock-in and clarifies accountability across the ecosystem
    • Supports cloud and digital-transformation programmes that span many suppliers
    • Enables customised, EXIN-aligned training for service management teams
    • Strengthens supplier performance management and end-to-end SLA reporting
    • Develops in-house service integration capability that lasts

    SIAM Foundation Exam Format in ChileWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in Chile

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in Chile is USD 1095

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Foundation Takes Your Career in ChileRoles and Demand

    SIAM Foundation is gaining ground in Chile as banks, retailers, miners and government bodies run IT through multiple providers and need people who can govern that ecosystem. Santiago's outsourcing and nearshore hubs, home to over 100,000 IT professionals, increasingly value service integration skills alongside ITIL. Demand sits across service desk, service delivery, vendor management and service integration roles, and here is what the market shows.

    CLP$46.7M

    IT Services Manager average salary, Chile

    per year, SalaryExpert 2026

    CLP$37-63M

    IT Manager salary range, Santiago

    per year, Glassdoor 2026

    100,000+

    IT professionals in Chile

    national IT talent pool

    US$5.45B

    Global SIAM market by 2026

    Reports and Data

    SECTORS HIRING

    • —IT and Telecom Services
    • —Banking, Financial Services and Insurance
    • —Mining and Natural Resources
    • —Retail and E-Commerce
    • —Government and Public Sector
    • —Utilities and Energy

    DEMAND DRIVERS

    • —Multi-vendor IT outsourcing maturing across Santiago
    • —Cloud migration needing multi-provider governance
    • —Banking and retail digital transformation
    • —Mining IT and OT modernisation
    • —State digital transformation agenda
    • —Nearshore delivery centres coordinating many suppliers

    Sources: SalaryExpert, Glassdoor, Paylab (Chile) 2026; Reports and Data (SIAM market); Clutch, TechBehemoths (Chile IT services).

    Why Service Integration Skills Are in Demand in Chile

    Multi-Vendor Sprawl

    Chilean banks, retailers and miners now run IT across many local and global providers, but few have a service integrator layer to hold end-to-end accountability, the gap SIAM is built to close.

    SIAM builds end-to-end governance skills

    Cloud and Nearshore Complexity

    As Santiago's nearshore centres and cloud migrations add providers, incidents and changes span several suppliers at once, demanding SIAM-grade coordination and integrated tooling.

    SIAM builds coordination and tooling skills

    ITIL Without Integration

    Many Chilean IT teams know ITIL but struggle to integrate incident, problem and change processes across competing suppliers, exactly the multi-supplier layer SIAM Foundation teaches.

    SIAM adds the multi-supplier layer to ITIL

    Scarce Service Integration Talent

    Chile has a deep pool of IT engineers but few professionals credentialed in service integration, making certified SIAM Foundation holders stand out to employers governing outsourced IT.

    SIAM makes certified professionals stand out

    Sources: Clutch, TechBehemoths (Chile IT services) 2026; EXIN; Reports and Data (SIAM market).

    SIAM Foundation is more than a certificate. It equips you to govern multi-supplier IT and lead service integration in Chile's fast-moving market. Start your journey today.

    Your Chile Career Transformation

    Your SIAM Foundation Career Shift in Chile

    Before and After You Certify

    Chile's IT market is shifting from single-supplier delivery to multi-supplier ecosystems, and employers increasingly separate certified service integrators from the rest. Here is which side of that line you want to be on.

    Today

    IT pay capped in delivery-only roles with limited negotiating leverage

    After SIAM-F

    Service delivery and integration roles command higher bands, with IT service manager pay averaging around CLP$46.7M

    Today

    Overlooked for roles that list service integration or SIAM knowledge

    After SIAM-F

    Eligible for service delivery, vendor and SIAM manager roles across IT, banking, mining and retail

    Today

    Confident in ITIL delivery, but employers want multi-supplier governance

    After SIAM-F

    Fluent in coordinating incidents, changes and SLAs across multiple providers

    You earn SIAM Foundation

    Before

    Service authority relies on job title, not a recognised credential

    Now you have

    A globally recognised EXIN credential valued across Chile and worldwide

    Before

    Stuck in single-supplier or delivery-only thinking

    Now you have

    A clear route into service integration and governance roles

    Before

    Process knowledge limited to one team or provider

    Now you have

    The end-to-end SIAM toolkit: ecosystem, roles, processes and governance

    Before

    Recognition fades when you change employer or sector

    Now you have

    A lifetime certification that travels across sectors and borders

    "The distance between running a service desk and governing a multi-supplier ecosystem is a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, Glassdoor, Paylab (Chile) 2026.

    How to Get SIAM Foundation Certified in ChileStep-by-Step Certification Process

    The SIAM Foundation certification path in Chile is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

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    What You Will Gain from SIAM Foundation TrainingSkills You Can Apply from Day One

    This EXIN SIAM Foundation training builds the knowledge and vocabulary to work confidently in multi-supplier IT environments. By the end, you can describe the SIAM ecosystem, map the roles and processes, and prepare for the 40-question EXIN exam.

    The SIAM Ecosystem and Model

    Understand what SIAM is, the customer, service integrator and service provider layers, and the four sourcing models that structure a multi-supplier environment.

    Service Integrator Roles and Governance

    Learn the SIAM Manager, Service Owner, Process Owner and Supplier Relationship Manager roles, and the board structures that govern accountability across the three layers.

    Integrating ITSM Processes Across Providers

    Coordinate incident, problem, change and service level management end to end when several suppliers deliver a single service to the customer organisation.

    SIAM Practices and Tooling

    Apply collaboration, performance management, supplier management and integrated tooling practices that keep a multi-supplier ecosystem working together.

    The SIAM Implementation Roadmap

    Follow the Discovery and Strategy, Plan and Build, Implement, and Run and Improve stages used to adopt SIAM in an organisation.

    Challenges, Risks and Related Frameworks

    Recognise cultural, governance and commercial risks, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Who Should TakeSIAM Certification Training in Chile?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1095

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Chile seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1095

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in ChileYour Trusted ITSM and SIAM Partner

    As a trusted SIAM Foundation training company, Invensis Learning delivers structured EXIN SIAM Foundation training for professionals and organisations building multi-supplier service governance capability across Chile. Our programmes combine EXIN-aligned courseware, experienced trainers, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we focus on practical understanding, exam readiness and real-world application, so you leave ready to work in a SIAM environment.

    • EXIN-aligned SIAM courseware delivered by experienced ITSM trainers
    • Live online, classroom and corporate training formats to fit your schedule
    • Practice questions and mock tests mapped to the 40-question EXIN exam
    • Guidance on booking the EXIN online proctored exam
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and teams across IT, banking and telecom
    • Customised group training for service management teams in Chile

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in ChileInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Chile

    Santiago, Provincia de Santiago, Región Metropolitana de Santiago, 8320000, Chile

    SIAM Foundation Training Location in Chile

    Sheraton Santiago Hotel & Convention Center, Chile

    corporate banner

    Corporate SIAM Foundation Training in ChileFor Your Teams

    Untitled

    • Suitable for small, medium and large service management teams
    • Customised schedules aligned to your team's availability
    • Delivery through onsite, live virtual or hybrid formats
    • EXIN-aligned trainers with real multi-supplier ITSM experience
    • Role-based examples drawn from IT, banking, mining and retail
    • Dedicated coordination and learner support for group training
    • Scalable delivery for teams across Chile and Latin America

    Organisations We Support

    SONDAEntelBanco De ChileFalabellaCodelcoMovistar

    What Our Learners Say

    Untitled

    Passed the EXIN Exam First Time

    "The SIAM Foundation training finally connected the ITIL processes I already knew with how our multiple suppliers actually work together. The mock questions matched the real EXIN exam closely and I passed on my first sitting."

    Camila Rojas

    IT Service Analyst

    Untitled

    0/0

    A Real Career Step Up

    "I moved from a service desk role into service delivery after this course. Understanding the service integrator layer and the three-layer model gave me the vocabulary to contribute in supplier governance meetings."

    Matias Fuentes

    Service Delivery Coordinator

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    Directly Useful at Work

    "Practical and well paced. The sessions on supplier management and end-to-end SLAs were directly useful in my day-to-day work with our outsourced providers."

    Valentina Herrera

    IT Vendor Management Analyst

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    Stronger Multi-Supplier Governance

    "We trained our service management team to standardise how we govern multiple IT providers. The shared SIAM language reduced finger-pointing during major incidents almost immediately."

    Andres Contreras

    IT Operations Manager, Banking Sector

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    Training That Fit Our Context

    "Invensis tailored the SIAM Foundation programme to our multi-supplier retail environment. The trainer's real-world examples made the governance concepts land with a mixed team."

    Francisca Munoz

    L&D Lead, Retail Technology

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    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers through a single service integrator. Awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism, it is the entry-level credential in the EXIN SIAM scheme.

    General

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers through a single service integrator. Awarded by EXIN and based on the SIAM Body of Knowledge published by Scopism, it is the entry-level credential in the EXIN SIAM scheme.

    What is SIAM and why does it matter in Chile?

    SIAM is a methodology for managing complex environments where several providers deliver IT services to one organisation. As Chilean banks, retailers and miners run IT through many suppliers, SIAM skills help professionals coordinate them and keep service quality consistent end to end.

    Who should take SIAM Foundation training?

    It suits IT service management professionals, service delivery and vendor managers, sourcing specialists, and anyone working in or with multi-supplier IT environments. ITIL Foundation knowledge is helpful but not required to start.

    Are there any prerequisites for SIAM Foundation?

    No. EXIN SIAM Foundation has no formal prerequisites and is open to all. Basic familiarity with IT service management concepts, such as from ITIL Foundation, is beneficial but not required.

    How long is the SIAM Foundation certification valid?

    The certification is for lifetime. It does not expire, and no renewal, re-examination or continuing education is required once you pass the EXIN exam.

    Is SIAM Foundation recognised internationally?

    Yes. EXIN operates in over 165 countries, and its SIAM certifications are recognised by employers worldwide, particularly those managing complex multi-supplier IT service environments.

    Pricing

    How much does SIAM Foundation training cost in Chile?

    Fees vary by format and whether the EXIN exam voucher is bundled with the training. Invensis Learning quotes SIAM Foundation training for individuals and teams in Chile on request. Contact a learning advisor for current pricing and upcoming batches.

    What is included in the SIAM Foundation course fee?

    The fee typically includes EXIN-aligned courseware, practice questions, mock exams, learner support and a course completion certificate. The EXIN exam voucher may be bundled or purchased separately.

    How much does the EXIN SIAM Foundation exam cost?

    EXIN exam pricing varies by region and purchasing channel, whether bought directly from EXIN or bundled through an accredited training provider. We confirm the current voucher price when you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management teams. Ask about corporate pricing for a tailored quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is closed book with single-answer multiple-choice questions. It is delivered online with EXIN proctoring or at an EXIN accredited test location.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and a time limit of 60 minutes (one hour). It is a closed-book, multiple-choice assessment.

    What is the passing score for the SIAM Foundation exam?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly.

    What topics does the SIAM Foundation exam cover?

    The EXIN examination specification covers seven topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and SIAM and other practices.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN exam. Our training includes practice questions and mock exams to build readiness, and we guide you on booking and re-sit steps. Contact support for the current re-sit process.

    Where can I take the SIAM Foundation exam?

    Online through EXIN's proctored exam system or at an EXIN accredited test location. The exam is often arranged through an accredited training provider as part of a training and exam bundle.

    Course Content

    What will I learn in SIAM Foundation training?

    You learn the SIAM ecosystem and three-layer model, the four service integrator sourcing options, SIAM roles, how to integrate ITSM processes across providers, SIAM practices and tooling, the implementation roadmap, and common challenges and risks.

    Do I need ITIL knowledge before this course?

    No. SIAM Foundation has no prerequisites. ITIL Foundation makes the content more accessible, but the course explains how SIAM and ITIL complement each other, so beginners can follow along.

    How is the SIAM Foundation training delivered?

    We offer live online (virtual instructor-led), classroom and corporate group formats. Sessions typically run over about 16 hours of guided learning aligned to the EXIN specification.

    What learning materials are provided?

    You receive EXIN-aligned courseware, practice questions, mock exams and revision aids mapped to the seven SIAM Foundation topic areas.

    How does SIAM relate to ITIL, COBIT and ISO/IEC 20000?

    SIAM adds the multi-supplier integration and governance layer on top of frameworks like ITIL, COBIT and ISO/IEC 20000. The course shows how they work together, plus how SIAM aligns with Agile and DevOps.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    Enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to an advisor to see upcoming batches.

    What training formats are available in Chile?

    We offer live online (virtual instructor-led) training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule in Chile.

    How soon can I start?

    New live online cohorts open regularly, and self-paced options let you begin right away. Contact us for the next available SIAM Foundation batch in Chile.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or move to another batch. Contact support to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.