Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What the ITIL 5 Foundation Bridge DeliversUntitledA Faster Route to the Current Credential

    The ITIL (Version 5) Foundation Bridge is a one-day certification that allows IT professionals who already hold ITIL 4 Foundation to update their knowledge and credential to ITIL 5, the latest version of the world's most widely adopted IT service management framework, governed by AXELOS and examined by PeopleCert. Instead of repeating what you already know, this ITIL 5 Foundation Bridge certification training in Bern focuses only on what is new and changed, from the product and service lifecycle to the evolved ITIL Value System. The bridge suits ITSM practitioners, service desk and operations leads, consultants and trainers across Bern who need the current credential without sitting the full Foundation exam again. You learn the updated language, the digital and AI-enabled service approach, and the enhanced value creation model, then validate it all in a short proctored exam. If you are ready to keep your ITIL credential current with the framework Swiss employers now expect, start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Bern, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What the ITIL 5 Foundation Bridge DeliversA Faster Route to the Current Credential

    The ITIL (Version 5) Foundation Bridge is a one-day certification that allows IT professionals who already hold ITIL 4 Foundation to update their knowledge and credential to ITIL 5, the latest version of the world's most widely adopted IT service management framework, governed by AXELOS and examined by PeopleCert. Instead of repeating what you already know, this ITIL 5 Foundation Bridge certification training in Bern focuses only on what is new and changed, from the product and service lifecycle to the evolved ITIL Value System.

    The bridge suits ITSM practitioners, service desk and operations leads, consultants and trainers across Bern who need the current credential without sitting the full Foundation exam again. You learn the updated language, the digital and AI-enabled service approach, and the enhanced value creation model, then validate it all in a short proctored exam.

    If you are ready to keep your ITIL credential current with the framework Swiss employers now expect, start your ITIL 5 journey with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Bern, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation Bridge certification training in Bern designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in Bern
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Bern

    • Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in Bern
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Bern
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Bridge Certification Eligibility in BernDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

    Why the One-Day Bridge Pays OffWhat You Gain by Upgrading to ITIL 5

    For Individuals

    For Individuals

    The ITIL 5 Bridge helps ITIL 4 Foundation holders move to the latest framework quickly and credibly. It suits service desk and operations professionals, consultants and trainers who want the current credential while staying in their day job. Whether you are updating your own knowledge, meeting an employer requirement, or preparing to advise on ITIL 5, the one-day format builds incremental learning on the foundation you already have.

    If you want your ITIL credential to reflect the version Swiss organisations are now standardising on, the bridge is the shortest path. You gain the updated concepts, the latest terminology, and a proctored exam that confirms you are ready to work in an ITIL 5 environment.

    • Holds the current ITIL Foundation credential without retaking the full exam
    • Keeps you aligned to the framework Bern employers are adopting
    • Builds fluency in the product and service lifecycle and updated practices
    • Strengthens your standing for service desk, ITSM and operations roles
    • Earns a globally recognised, transferable AXELOS and PeopleCert credential
    • Completes in a single focused day that respects your schedule
    • Prepares you for digital and AI-enabled service management
    • Opens progression to higher ITIL 5 qualifications
    For Organizations

    For Organizations

    Group bridge training helps organisations move their service-management teams from ITIL 4 to ITIL 5 efficiently. It can be delivered for service desks, operations groups or wider IT functions across Bern and Switzerland. For employers standardising on the latest framework, the bridge offers a scalable, low-disruption way to bring everyone to the current credential together.

    If your service teams are spread across ITIL 4 knowledge at different stages, the bridge creates a shared ITIL 5 vocabulary and approach. Teams gain a consistent view of the lifecycle, value creation and updated practices, delivered around your operational schedule.

    • Transitions a whole ITSM team to ITIL 5 in one training day per person
    • Standardises service-management language across service desk and operations
    • Aligns practice with the digital product and service lifecycle
    • Reduces downtime versus full Foundation retraining
    • Supports cloud, multi-supplier and AI-enabled service delivery
    • Enables customised, role-relevant team sessions
    • Builds consistent governance across departments
    • Keeps the organisation aligned to the current ITIL version

    ITIL V5 Foundation Exam Format in BernWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation Bridge
    Conducted ByPeopleCert
    Exam Duration30 minutes
    Number of Questions20 multiple-choice questions
    Passing Score13 out of 20 (65%)
    Exam TypeClosed-book examination
    Testing BasisITIL V5 Foundation Bridge syllabus
    Testing FormatPeopleCert online proctored or test center

    ITIL V5 Foundation Bridge Certification Cost in Bern

    The total cost of getting ITIL V5 Foundation Bridge certified in Bern includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation Bridge certification training in Switzerland delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
    • Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL (Version 5) Foundation Bridge training cost in Bern is CHF 550

    Exam Cost:

    • PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITIL 5 Careers in Bern's IT MarketRoles, Demand and Earning Potential

    ITIL remains the common language of IT service management across Bern, from federal govtech and Swisscom's telecom operations to PostFinance, Die Mobiliar and the city's insurers and transport operators. As these employers move their service teams from ITIL 4 to ITIL 5, professionals who hold the current credential stand out for roles from service desk lead to IT service manager and IT operations manager. Here is what Bern's market is paying and hiring for right now.

    CHF 143,862

    Average IT Service Manager salary, Switzerland

    per year, Glassdoor 2026

    CHF 144,985

    IT Operations Manager average, Switzerland

    Glassdoor 2026

    CHF 119,475

    Service Desk Manager average

    Glassdoor 2026

    334

    Open ITSM roles listed, Bern

    LinkedIn 2026

    SECTORS HIRING

    • —Federal Government and Public Administration
    • —Telecommunications and ICT Services
    • —Banking, Insurance and PostFinance
    • —Transport and Logistics
    • —Medtech and Life Sciences
    • —IT Consulting and Managed Services

    GROWTH TRENDS

    • —Federal IT procurement worth CHF 400 to 500 million a year
    • —ITIL 4 to ITIL 5 transition across Swiss enterprises
    • —Swisscom headquarters driving telecom service-management demand
    • —Multi-supplier and cloud complexity raising ITSM needs
    • —Public sector digital transformation programmes
    • —Strong demand for certified service-management talent

    Sources: Glassdoor, PayScale, jobs.ch, LinkedIn (Switzerland and Bern) 2026; Canton of Bern economic development; Federal Office of Information Technology (BIT).

    What Is Driving ITIL 5 Demand Across Bern

    Government IT Standardisation

    Bern's federal IT body (BIT) manages CHF 400 to 500 million in annual procurement and runs on standardised service management, keeping ITIL-aligned professionals in steady demand across public administration.

    The bridge keeps your ITIL credential current

    Telecom Service Complexity

    With Swisscom headquartered in the canton, large telecom and ICT operations need mature, lifecycle-based service management of the kind ITIL 5 is designed to deliver.

    ITIL 5 builds lifecycle service-management skills

    The ITIL 4 to ITIL 5 Shift

    Swiss employers are moving ITSM teams to ITIL 5, leaving ITIL 4 holders needing a fast, credible way to update their credential without repeating full Foundation training.

    The bridge updates your credential in one day

    Insurance and Banking Compliance

    Bern insurers and PostFinance run regulated digital services where consistent, auditable service management is essential, raising demand for certified ITSM practitioners.

    ITIL 5 builds governance and value skills

    Cloud and AI Service Sprawl

    As Bern organisations adopt cloud, multi-supplier and AI-enabled delivery, service teams need ITIL 5's digital product and service lifecycle to manage the added complexity.

    ITIL 5 covers digital product and service management

    Service-Management Talent Gap

    The region has deep IT support talent but fewer professionals holding the current ITIL credential, making ITIL 5 Bridge holders more visible to hiring managers.

    The bridge makes certified professionals stand out

    Sources: Canton of Bern economic development; Federal Office of Information Technology (BIT); Glassdoor, LinkedIn (Switzerland) 2026.

    ITIL 5 is becoming the standard service-management framework across Bern's public and private sectors. Update your credential and stay aligned with the employers that run the region's largest IT operations. Start your bridge today.

    Your Bern Career Transformation

    Your ITIL Standing, Before and After the Bridge

    A Clear Step Change in Your Career

    Bern's IT service-management market is standardising on ITIL 5 as federal govtech, telecom and financial employers update their practices. Here is which side of that shift you want to be on.

    Today

    Holding an ITIL 4 credential as the market shifts to ITIL 5

    After the Bridge

    Aligned to the ITIL version Bern's federal, telecom and financial employers now expect

    Today

    Competing for senior ITSM roles without the latest credential

    After the Bridge

    Ready for service-management roles paying well above CHF 119,000 at manager level

    Today

    Applying ITIL 4 practices to increasingly digital, AI-enabled services

    After the Bridge

    Equipped to lead lifecycle-based, digital service management at work

    You earn ITIL 5 Foundation

    Before

    An ITIL 4 credential while employers move to the latest version

    Now you have

    The current ITIL Foundation credential, recognised by Bern and global employers

    Before

    Knowledge framed around the previous ITIL 4 structure

    Now you have

    Fluency in the product and service lifecycle and the evolved ITIL Value System

    Before

    Limited exposure to ITIL 5's digital and AI focus

    Now you have

    Confidence with digital and AI-enabled service management

    Before

    Uncertainty about how to progress to the new scheme

    Now you have

    A short, supported path to higher ITIL 5 qualifications

    The gap between knowing ITIL 4 and holding the current credential is one focused day of learning, and the employers that matter already expect it.

    Join 50,000+ professionals who trained with Invensis Learning and kept their skills current.

    Sources: Glassdoor, PayScale, jobs.ch (Switzerland) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in BernStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Bern is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Switzerland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Step 1

    Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Switzerland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2

    Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3

    Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4

    Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5

    Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    Skills You Will Take Away from the BridgeWhat You Will Be Able to Do

    The ITIL 5 Foundation Bridge teaches you exactly what is new and changed in ITIL 5 relative to ITIL 4, so you can apply the updated framework at work straight away. By the end of the day you can speak the new language, work the product and service lifecycle, and lead value-focused service management.

    Spot What Has Changed Since ITIL 4

    Identify the key enhancements and structural updates in ITIL 5, including the new product and service lifecycle and the refined four dimensions and guiding principles, so you can explain what is different and why it matters.

    Manage Digital and AI-Enabled Services

    Understand how ITIL 5 addresses modern digital and AI-enabled environments, and how growing cloud, multi-supplier and platform complexity shapes service management across the full delivery cycle.

    Work the Product and Service Lifecycle

    Apply the ITIL 5 lifecycle of Discovery, Design, Build, Operation, and Delivery and Support to structure digital product and service management from idea to live service.

    Use the Updated ITIL 5 Language

    Adopt the new, renamed and redefined ITIL 5 terminology so you can communicate clearly with teams, partners, suppliers and stakeholders at different stages of ITIL 5 adoption.

    Drive Value Across the Stakeholder Ecosystem

    Use ITIL 5's enhanced value creation approach to link strategy, delivery and measurable outcomes across consumers, users, partners, suppliers and society, including sustainability and experience.

    Apply ITIL 5 in Daily Practice

    Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, break down silos and drive measurable improvement in service delivery and outcomes.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Bern?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CHF 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    Untitled

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    Untitled

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    Untitled

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CHF 550

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for ITIL 5 in BernAccredited, Flexible and Trusted

    As a trusted ITIL 5 Foundation Bridge training company, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and teams in Bern who want to move from ITIL 4 to the latest framework with confidence. Our programmes combine accredited, AXELOS and PeopleCert aligned courseware, experienced ITSM trainers, flexible delivery and learner-focused support. Whether you enrol as an individual updating your credential or plan corporate training for your service-management team, we provide a professional learning experience built around practical understanding, real-world application and exam readiness.

    • Accredited ITIL training aligned to the AXELOS and PeopleCert syllabus
    • Experienced ITSM trainers with real service-management practice
    • Live online and classroom formats to suit working professionals in Bern
    • Focused one-day delivery that respects your time
    • Exam guidance and practice for the ITIL 5 bridge assessment
    • Customised corporate training for service-management teams
    • Dedicated learner support before, during and after the course
    • ISO 9001 and ISO 27001 certified training operations

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    ITIL (Version 5) Foundation Bridge Course Training Locations in BernInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Bern

    Novotel Bern Expo, Am, Guisanpl. 2, 3014 Bern, Switzerland

    ITIL V5 Foundation Bridge Training Location in Bern

    Hotel Savoy Bern, Neuengasse 26, 3011 Bern, Switzerland

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    ITIL 5 Bridge Training for Bern TeamsUpskill Your ITSM Team

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    • Transition your whole ITSM team from ITIL 4 to ITIL 5 in a single day
    • Onsite, live virtual or hybrid delivery across Bern and Switzerland
    • Customised content mapped to your service-management tools and processes
    • Flexible scheduling that fits operational shift patterns
    • Group pricing and consolidated billing for teams
    • Progress tracking and dedicated corporate coordination
    • Accredited trainers with public-sector and enterprise ITSM experience

    Organisations We Support

    SwisscomSwiss PostPostFinanceSBBDie MobiliarVisana

    What Our Learners Say

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    Updated My Credential in a Single Day

    "The bridge was exactly the right length. In one day I understood the product and service lifecycle and the updated value system, and passed the exam the same week. It was far quicker than retaking the full Foundation course."

    Lukas Brunner

    Service Desk Lead

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    Practical and Focused on the Changes

    "As a consultant I needed the current credential to keep advising clients. The trainer focused only on what changed in ITIL 5, which made the day efficient and easy to apply in real engagements around Bern."

    Sophie Wenger

    IT Service Management Consultant

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    Strong on the Digital Updates

    "The session on digital and AI-enabled services was the most useful part for me. I came in with ITIL 4 Foundation and left understanding how ITIL 5 fits our cloud and multi-supplier setup."

    Marco Keller

    IT Operations Analyst

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    Whole Team Upgraded Together

    "We moved our whole service-management team to ITIL 5 with one corporate cohort. The scheduling fitted our shift patterns and everyone now shares the same updated language and lifecycle view."

    Daniela Frei

    Head of IT Service Delivery, Insurance Sector

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    Smooth, Tailored Corporate Delivery

    "Invensis tailored the bridge to our public-sector environment and handled the exam booking smoothly. A low-disruption way to keep our operations team aligned to the current ITIL version."

    Thomas Aebi

    IT Operations Manager, Public Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a one-day certification from AXELOS and PeopleCert that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, so you reach the current ITIL Foundation level without retaking the full exam.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a one-day certification from AXELOS and PeopleCert that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, so you reach the current ITIL Foundation level without retaking the full exam.

    Who should take the ITIL 5 Bridge in Bern?

    It is built for ITSM practitioners, service desk and operations leads, consultants and trainers in Bern who already hold ITIL 4 Foundation and want the latest credential. It suits anyone in govtech, telecom, insurance or IT services keeping their ITIL knowledge current.

    Is the ITIL 5 Bridge worth it?

    Yes. ITIL is the common service-management language across Bern's federal, telecom and financial employers, and the ITIL 5 credential keeps you aligned to the framework they are adopting. Holding the current version helps you stand out for service-management roles and pay.

    Do I need ITIL 4 Foundation first?

    Yes. The bridge assumes ITIL 4 Foundation knowledge and requires the ITIL 4 Foundation certification as a prerequisite. If you do not hold it, you should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 Foundation credential valid?

    The certification is valid for three years. You renew it by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification, as set out by PeopleCert.

    Pricing

    How much does ITIL 5 Bridge training cost in Bern?

    Pricing depends on the format and whether the exam voucher is bundled, so it is available on request. Speak with a learning advisor for a current quote covering training and the PeopleCert bridge exam.

    What is included in the course fee?

    The fee typically covers instructor-led training, accredited courseware aligned to the ITIL 5 syllabus, exam preparation and learner support. Bundles can include the PeopleCert exam voucher. Ask us what your chosen format includes.

    Is the exam fee part of the training price?

    The PeopleCert exam fee can be bundled with training or purchased separately, and pricing varies by region and channel. Confirm the current figure with us or on peoplecert.org. Request a quote for a combined training and exam package.

    Do you offer group or corporate pricing?

    Yes. We offer group and corporate rates for teams transitioning from ITIL 4 to ITIL 5 together, with consolidated billing. Ask about corporate pricing for your service-management team.

    What payment options are available?

    We accept major cards and bank transfer, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The ITIL 5 Foundation Bridge exam is closed book with multiple-choice, single-answer questions. It is delivered online with PeopleCert proctoring available 24/7 or at an authorised test centre.

    How many questions are on the exam and how long is it?

    The bridge exam has 20 questions and a duration of 30 minutes. It focuses only on what is new and changed in ITIL 5 relative to ITIL 4.

    What is the passing score for the ITIL 5 Bridge exam?

    You need 65 percent to pass, which is 13 out of 20 questions correct. The exam is closed book and based on the ITIL Foundation Bridge Version 5 syllabus from PeopleCert.

    What do I need to sit the exam?

    You must hold ITIL 4 Foundation to take the bridge. Passing grants the ITIL 5 Foundation credential, equivalent to passing the full ITIL 5 Foundation exam, and opens access to higher ITIL 5 qualifications.

    What if I do not pass the first time?

    You can resit the exam following PeopleCert's re-sit policy. Our trainers provide practice and guidance to help you prepare, and we can advise on booking a retake. Confirm current re-sit fees on peoplecert.org.

    Course Content

    What does the ITIL 5 Bridge training cover?

    The course covers the five bridge topics: key enhancements in ITIL 5, digital product and service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. It focuses only on changes from ITIL 4.

    Do I need experience beyond ITIL 4 Foundation?

    No extra experience is required beyond holding ITIL 4 Foundation. The bridge builds on what you already know and suits any practising ITSM professional updating to ITIL 5.

    What is new in ITIL 5 compared with ITIL 4?

    ITIL 5 introduces the product and service lifecycle, an evolved ITIL Value System, value stream management, an explicit digital and AI-enabled focus, and an extended value co-creation model covering sustainability and experience.

    What learning materials are provided?

    You receive accredited courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, along with practice questions and revision support to prepare for the exam.

    Is the courseware aligned to the latest ITIL syllabus?

    Yes. The courseware follows the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert, so you learn the latest concepts and terminology.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course in Bern?

    You can enrol through the Invensis Learning website. Choose your format, complete payment, and you will receive joining details, schedules and courseware. Talk to an advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can pick the format that fits your schedule in Bern.

    When can I start?

    The bridge is a one-day programme with regular online and classroom batches, so you can usually start within a short time. See upcoming schedules or ask an advisor about the next available date.

    Can I reschedule my booking?

    Yes. You can reschedule or transfer to another batch under our flexi options. Contact support to arrange a new date.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.