Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL (Version 5) Foundation Bridge?UntitledYour Fast Route to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a one-day transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the latest edition of the world's most widely adopted IT service management framework. ITIL (Version 5) Foundation Bridge certification training in Basel gives you a focused, efficient route to the ITIL 5 Foundation credential without repeating content you already know. The bridge covers only what is new and changed in ITIL 5, including the product and service lifecycle, the ITIL Value System, value stream management and the move towards digital and AI-enabled service delivery. It is designed for practising service management professionals who already hold ITIL 4 Foundation and want their credential to reflect current practice. In Basel, where pharma, life sciences, banking and insurance employers run regulated, service-critical IT estates, holding the current ITIL qualification keeps you credible and competitive. Pass the bridge exam and you gain the ITIL 5 Foundation credential, opening the path to higher ITIL 5 qualifications. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Basel, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL (Version 5) Foundation Bridge?Your Fast Route to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a one-day transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the latest edition of the world's most widely adopted IT service management framework. ITIL (Version 5) Foundation Bridge certification training in Basel gives you a focused, efficient route to the ITIL 5 Foundation credential without repeating content you already know.

    The bridge covers only what is new and changed in ITIL 5, including the product and service lifecycle, the ITIL Value System, value stream management and the move towards digital and AI-enabled service delivery. It is designed for practising service management professionals who already hold ITIL 4 Foundation and want their credential to reflect current practice.

    In Basel, where pharma, life sciences, banking and insurance employers run regulated, service-critical IT estates, holding the current ITIL qualification keeps you credible and competitive. Pass the bridge exam and you gain the ITIL 5 Foundation credential, opening the path to higher ITIL 5 qualifications. Start your ITIL 5 journey with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Basel, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation Bridge certification training in Basel designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in Basel
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Basel

    • Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in Basel
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Basel
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Bridge Certification Eligibility in BaselDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

    The Value of Updating to ITIL 5Benefits for Individuals and Teams

    For Individuals

    For Individuals

    The ITIL 5 Bridge helps experienced professionals keep their credential current and demonstrate command of the latest service management practice. It suits service desk leads, change and problem managers, ITSM consultants and service delivery managers who already hold ITIL 4 Foundation. Whether you work in a regulated pharma IT function, a Basel bank, or a digital product team, the bridge updates your knowledge to where the framework is now without a full Foundation retake.

    If you want a recognised credential that reflects current best practice with minimal time away from work, the one-day bridge is a clear, efficient step. You gain updated ITIL 5 knowledge and a transferable qualification employers across sectors trust.

    • Update your ITIL 4 Foundation credential to the current ITIL 5 standard in a single training day
    • Earn a globally recognised AXELOS (PeopleCert) qualification valued across Basel employers
    • Learn only what is new in ITIL 5, so you progress without repeating familiar material
    • Strengthen your standing for service management roles in pharma, banking and life sciences
    • Build fluency in the product and service lifecycle and updated ITIL practices
    • Unlock progression to higher ITIL 5 qualifications across the scheme
    • Stay credible as a consultant or trainer advising clients on the latest framework
    For Organizations

    For Organizations

    Group bridge training helps organisations move an entire ITSM team to ITIL 5 quickly, equipping them with updated knowledge in a single day per person rather than a full Foundation course. It can be delivered for service management, operations or transformation teams. For organisations modernising service delivery and managing complex, multi-supplier environments, the bridge provides a fast, scalable way to refresh the whole team's credential.

    If your teams were trained on ITIL 4 and you need them aligned to the latest framework, group bridge training creates a shared, current vocabulary. Service teams gain a consistent approach to the lifecycle, value streams and updated practices.

    • Transition your whole ITSM team to ITIL 5 in one training day per person
    • Standardise service management language across departments, partners and suppliers
    • Improve service reliability in regulated, audit-sensitive environments
    • Connect digital product delivery to measurable business value
    • Keep teams aligned with the current best practice partners now expect
    • Tailor delivery for onsite, live virtual or hybrid corporate groups
    • Build in-house ITSM capability without lengthy retraining

    ITIL V5 Foundation Exam Format in BaselWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation Bridge
    Conducted ByPeopleCert
    Exam Duration30 minutes
    Number of Questions20 multiple-choice questions
    Passing Score13 out of 20 (65%)
    Exam TypeClosed-book examination
    Testing BasisITIL V5 Foundation Bridge syllabus
    Testing FormatPeopleCert online proctored or test center

    ITIL V5 Foundation Bridge Certification Cost in Basel

    The total cost of getting ITIL V5 Foundation Bridge certified in Basel includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation Bridge certification training in Switzerland delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
    • Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL (Version 5) Foundation Bridge training cost in Basel is CHF 550

    Exam Cost:

    • PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What ITIL 5 Skills Open up in BaselRoles, Sectors and Demand

    Current ITIL knowledge is a strong marker of service management capability across Basel, valued by pharma, life sciences, banking and insurance employers that run regulated, service-critical IT estates. As these organisations digitalise R&D, scale AI and modernise operations, professionals who hold the latest ITIL credential stand out. Demand spans service desk leadership, change and problem management, service delivery and IT operations, and here is what the market is telling us right now.

    CHF 141,000

    Average IT Service Manager salary, Basel

    per year, Glassdoor 2026

    CHF 145,000

    IT Operations Manager salary, Switzerland

    average, Glassdoor 2026

    CHF 105,000

    ITSM consultant salary, Switzerland

    average, jobs.ch 2026

    50,000+

    Life-sciences cluster jobs, Basel region

    industry estimate 2026

    SECTORS HIRING

    • —Pharmaceuticals and Life Sciences
    • —Banking, Finance and Insurance
    • —Chemicals and Specialty Materials
    • —Medtech and Biotech
    • —Logistics, Freight and Trading
    • —IT Services and Digital Consulting

    GROWTH TRENDS

    • —Pharma and life-sciences cluster digitalising R&D and operations
    • —Basel life-sciences ecosystem employing 50,000+ and growing
    • —AI and biologics investment from Roche and Novartis
    • —Banking and insurance compliance raising ITSM standards
    • —Shift to the ITIL 5 product and service lifecycle
    • —High demand for current, credentialed ITSM professionals

    Sources: Glassdoor, PayScale, jobs.ch, SalaryExpert (Switzerland) 2026; Basel Area Business and Innovation, BAK Economics.

    What Is Driving Demand for ITIL 5 Skills in Basel

    Regulated IT Under GxP Pressure

    Basel pharma firms run validated, GxP-regulated IT estates where service disruption carries compliance risk, raising demand for structured ITIL service management practice.

    ITIL 5 builds disciplined service management

    AI Reshaping Service Delivery

    As Roche, Novartis and peers scale AI in R&D and operations, teams must manage digital products across their lifecycle, exactly the shift the ITIL 5 update addresses.

    ITIL 5 covers digital and AI-enabled services

    Multi-Supplier Cloud Complexity

    Hybrid cloud and multi-vendor ecosystems make coordinated value streams hard to govern. Practitioners with current ITIL skills keep services reliable at scale.

    ITIL 5 builds value-stream coordination

    Financial-Sector Compliance Demands

    Basel banks and insurers face strict regulatory oversight, so disciplined change, incident and service practices are essential, and certified talent is in demand.

    ITIL 5 strengthens change and incident control

    Knowledge Falling Behind ITIL 4

    Teams trained on ITIL 4 risk lagging as ITIL 5 introduces the product and service lifecycle and updated practices. The one-day bridge closes that gap fast.

    The bridge closes the ITIL 4 to ITIL 5 gap

    Scarce Up-To-Date ITSM Talent

    Switzerland's high-cost market prizes professionals who hold the current credential. ITIL 5 qualified practitioners are rare and sought after across Basel.

    ITIL 5 holders stand out to Basel employers

    Sources: Basel Area Business and Innovation, BAK Economics; Glassdoor, jobs.ch (Switzerland) 2026.

    ITIL 5 is more than an update. It is how Basel service teams stay current, compliant and credible. Join professionals who keep their credential aligned to the latest framework. Start your bridge today.

    Your Basel Career Transformation

    From ITIL 4 Today to ITIL 5 Tomorrow,

    Your Bridge Transformation in Basel

    Basel's IT service market is modernising fast with pharma digitalisation, AI investment and tighter financial-sector compliance, and employers increasingly separate professionals on the current ITIL edition from those who are not. Here is which side of that line you want to be on.

    Today

    Salary leverage limited when your credential is no longer the current edition

    After ITIL 5

    IT Service Manager roles in Basel average around CHF 141,000, with IT Operations Manager bands reaching higher

    Today

    Shortlisted less often where employers list the latest ITIL as preferred

    After ITIL 5

    Competitive for service management roles across pharma, banking, insurance and life sciences

    Today

    Confident in ITIL 4 practice, but employers want the current framework

    After ITIL 5

    Fluent in managing digital products and value across the full service lifecycle

    You earn your ITIL 5 Foundation

    Before

    An ITIL 4 credential that no longer reflects the current framework

    Now you have

    A credential aligned to the latest ITIL edition, recognised by leading Basel and global employers

    Before

    Knowledge built on ITIL 4 structure, without the latest concepts

    Now you have

    Command of the product and service lifecycle, value streams and updated practices

    Before

    Uncertainty about how to progress to the newest ITIL level

    Now you have

    A clear path to higher ITIL 5 qualifications across the scheme

    Before

    Practices that lag the digital and AI realities employers now face

    Now you have

    Confidence to lead service delivery in regulated, AI-enabled environments

    "Keeping your service management credential current is increasingly how employers separate practitioners who lead from those who follow, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Glassdoor, PayScale, jobs.ch (Switzerland) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in BaselStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Basel is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Switzerland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Step 1

    Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Switzerland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2

    Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3

    Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4

    Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5

    Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    Skills You Will Build in the ITIL 5 BridgeWhat the Programme Covers

    The bridge programme updates experienced ITIL 4 professionals to the latest edition, building command of what is new and changed in ITIL 5. By the end, you can apply the product and service lifecycle, value streams and updated practices in your role.

    Key Enhancements in ITIL 5

    You will learn what has changed since ITIL 4, focusing only on the new and refined concepts, terminology and structural updates introduced in ITIL 5, so you can apply the current framework with confidence.

    Digital and AI-Enabled Service Management

    Understand how ITIL 5 reflects modern digital and AI-enabled environments and how increasing complexity shapes the management of digital products and services across their full lifecycle.

    The Product and Service Lifecycle

    Work through how the product and service lifecycle structures delivery from discovery and design to build, operation and support, the core organising principle that is new in ITIL 5.

    Updated Language and Core Concepts

    Gain clarity on the updated terminology and principles in ITIL 5, so you can communicate confidently across teams, partners and stakeholders at different stages of adoption.

    Enhanced Value Creation

    Explore how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes through the ITIL Value System and value streams.

    Applying ITIL 5 in Practice

    Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance and results in your own organisation.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Basel?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CHF 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    Untitled

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    Untitled

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    Untitled

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CHF 550

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Invensis Learning for ITIL 5 Bridge Training in BaselAccredited, Expert-Led

    As a trusted ITIL (Version 5) Foundation Bridge training company in Basel, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations who want to keep their service management credential current. As an accredited training provider, we combine experienced trainers, AXELOS (PeopleCert) aligned courseware and flexible delivery with practical, learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Basel, we provide a professional experience built around clear understanding, real-world application and a smooth transition to the latest ITIL edition.

    • Experienced, accredited trainers with real-world IT service management expertise
    • AXELOS (PeopleCert) aligned courseware focused on what is new in ITIL 5
    • Flexible learning formats for individuals, teams and corporate groups
    • Online (live virtual) and classroom delivery to suit working professionals in Basel
    • Structured one-day bridge designed for efficient transition from ITIL 4
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations across multiple industries

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in BaselInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Basel

    Hotel Les Trois Rois, Blumenrain 8, 4001 Basel, Switzerland

    ITIL V5 Foundation Bridge Training Location in Basel

    Hotel Basel, Münzgasse 12, 4001 Basel, Switzerland

    corporate banner

    Corporate ITIL 5 Bridge Training in BaselUpskill Your ITSM Team

    Untitled

    • Transition entire ITSM teams to ITIL 5 in one training day per person
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with relevant service management and industry expertise
    • Role-based examples for pharma, banking, insurance and life-sciences contexts
    • Standardise current ITIL practice across departments and suppliers
    • Dedicated coordination and support for corporate training programmes

    Leading Organisations

    RocheNovartisLonzaBaloiseSyngentaBasler Kantonalbank

    What Our Learners Say

    Untitled

    An Efficient Update to ITIL 5

    "The bridge was exactly what I needed to bring my ITIL 4 knowledge up to date. The trainer focused only on what is new in ITIL 5, and I passed the exam comfortably the same week."

    Lukas Brunner

    IT Service Manager

    Untitled

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    Practical and Relevant Content

    "Clear, well-paced sessions on the product and service lifecycle and value streams. As someone who works with multiple suppliers, the updated practices made immediate sense for my day-to-day work."

    Sandra Meier

    Service Delivery Lead

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    Confident Advising on the Latest Framework

    "A single day was enough to refresh my credential and learn the new concepts properly. I now advise clients on ITIL 5 with confidence, and the support before the exam was excellent."

    Daniel Frei

    ITSM Consultant

    Untitled

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    Whole Team Transitioned Quickly

    "We moved our whole service management team to ITIL 5 in just a few sessions. The corporate delivery was flexible around our shifts, and everyone came away speaking the same updated language."

    Nicole Huber

    IT Operations Lead, Life Sciences

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    Tailored to a Regulated Sector

    "The trainers understood our regulated environment and tailored the examples accordingly. Standardising our team on the current ITIL edition has made our change and incident practices noticeably more consistent."

    Matthias Keller

    Head of IT Service Management, Financial Services

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge updates your ITIL 4 Foundation credential to the latest ITIL 5 standard in a single day, keeping you credible with Basel employers in pharma, banking, insurance and life sciences. Holding the current credential supports roles such as IT Service Manager, where Basel salaries average around CHF 141,000 per year.

    General

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge updates your ITIL 4 Foundation credential to the latest ITIL 5 standard in a single day, keeping you credible with Basel employers in pharma, banking, insurance and life sciences. Holding the current credential supports roles such as IT Service Manager, where Basel salaries average around CHF 141,000 per year.

    What is the ITIL (Version 5) Foundation Bridge?

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation. It focuses only on what is new and changed in ITIL 5, and passing the exam grants the ITIL 5 Foundation credential without taking the full Foundation exam.

    Who should take the ITIL 5 Bridge?

    The bridge is designed for practising service management professionals who hold ITIL 4 Foundation and want to update their credential, including service desk leads, change and problem managers, ITSM consultants, service delivery managers and trainers who advise clients on the current framework.

    Do I need ITIL 4 Foundation before taking the bridge?

    Yes. ITIL 4 Foundation certification is the prerequisite for the bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course instead, as the bridge assumes existing ITIL 4 knowledge and covers only the differences.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle through PeopleCert, or by achieving a higher ITIL 5 qualification.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The training fee typically includes AXELOS (PeopleCert) aligned courseware, instructor-led sessions focused on the ITIL 5 changes, practice material, exam preparation guidance and learner support. Request a quote to confirm exactly what your chosen format includes.

    How much does ITIL 5 Bridge training cost in Basel?

    Pricing for the one-day bridge varies by format and whether the exam is bundled, and is available on request. The PeopleCert exam fee is set by the governing body and confirmed at booking. Speak with a learning advisor for a tailored quote.

    Is the exam fee included in the training price?

    This depends on the package you choose. Some options bundle the PeopleCert bridge exam, while others price training and exam separately. The exam fee is set by AXELOS (PeopleCert) and varies by region and channel. Ask us which option suits you best.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management, operations and transformation teams across Basel. Contact us for a group quote tailored to your team size.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the payment option that works for you.

    Exam

    What if I do not pass the bridge exam first time?

    If you do not pass on your first attempt, you can resit the exam. Our trainers provide preparation guidance focused on the ITIL 5 changes to help you succeed, and we can advise on PeopleCert resit arrangements and fees.

    What is the format of the ITIL 5 Bridge exam?

    The bridge exam is a closed-book, multiple-choice examination delivered by AXELOS (PeopleCert). It tests only the new and changed content in ITIL 5, so existing ITIL 4 knowledge is assumed rather than retested.

    How many questions are on the exam and how long is it?

    The bridge exam has 20 multiple-choice questions and a duration of 30 minutes. It is a focused assessment of the ITIL 5 updates rather than the full Foundation syllabus.

    What is the pass mark for the bridge exam?

    The pass mark is 65 percent, which means answering at least 13 of the 20 questions correctly. Preparing across all the new ITIL 5 topics is the best way to clear it comfortably.

    How and where can I sit the exam?

    You can take the bridge exam through PeopleCert online proctoring, available around the clock from home or office, or at an authorised test centre. Both options are available to candidates in Basel and across Switzerland.

    Course Content

    Do I need prior experience to follow the course?

    You need ITIL 4 Foundation as a baseline, since the bridge builds on knowledge you already have. Beyond that, the one-day programme is structured to take any practising ITIL 4 professional through the ITIL 5 changes step by step.

    What topics does the ITIL 5 Bridge cover?

    The bridge covers the key enhancements in ITIL 5, digital and AI-enabled service management, the product and service lifecycle, updated language and core concepts, enhanced value creation, and how to apply the updates in practice.

    How is the training delivered?

    Training is delivered as instructor-led sessions, available online (live virtual) or in the classroom, plus customised corporate group delivery. You can choose the format that fits your schedule and learning preference.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the AXELOS (PeopleCert) ITIL Foundation Bridge Version 5 syllabus and reflects the current ITIL 5 concepts, terminology and practices.

    What learning materials are provided?

    You receive AXELOS (PeopleCert) aligned courseware covering the ITIL 5 changes, along with practice material and exam preparation guidance focused on the bridge topics, supported by experienced trainers.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your preferred format, and gain access to schedules and courseware. New bridge sessions run regularly, so you can start quickly. Talk to a learning advisor to find the next batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, and customised corporate group training for teams, so you can pick the format that best fits your schedule in Basel.

    Can I reschedule to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch where plans allow. Contact our support team to arrange a change that suits your availability.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.

    Will I get a certificate of completion after the training?

    Yes. After completing the training you receive a course completion certificate. Passing the PeopleCert bridge exam separately grants the official ITIL 5 Foundation credential.