What Is Quality Function Deployment Training?UntitledA Customer-Driven Design Method
Quality Function Deployment (QFD) is a structured, customer-driven method for translating the Voice of the Customer into specific technical and engineering characteristics at every stage of product and service development. This Quality Function Deployment training in Uzbekistan gives product, design and quality professionals the practical skills to build and interpret the House of Quality, the central QFD planning matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno and first applied at Mitsubishi's Kobe Shipyard in 1972, QFD is now used across automotive (APQP), electronics, healthcare, software and service design. Over one intensive day you learn to capture and structure customer requirements, weight them with the Kano model, and cascade them through the four QFD phases: product planning, parts deployment, process planning and production planning. This is a practical, skills-based programme with no examination. Learning is reinforced through hands-on House of Quality exercises, and you receive a course completion certificate from Invensis Learning. Start designing products your customers in Uzbekistan and beyond actually want.










