Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN VeriSM Foundation Certification?UntitledModern Service Management, Your Way

    The VeriSM Foundation (VeriSM-F) is an entry-level EXIN certification that validates your understanding of VeriSM, a flexible service management approach built for the digital age. VeriSM Foundation certification training in Taiwan prepares IT and business professionals to define a service management approach that fits their own organisation, rather than forcing one prescriptive framework onto every situation. Developed by the IFDC and examined by EXIN, VeriSM centres on the management mesh, a model that integrates resources, environment, emerging practices and management practices such as ITIL, Agile, DevOps and Lean. The programme is aligned to the current EXIN VeriSM Foundation Examination Specification and prepares you for the 40-question, 60-minute closed-book exam, which has a 65% pass mark and grants a lifetime credential. With Taiwan's semiconductor, finance and telecom sectors accelerating digital transformation, professionals who can join up multiple frameworks into one coherent service approach are increasingly in demand. Start your VeriSM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Taiwan, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN VeriSM Foundation Certification?Modern Service Management, Your Way

    The VeriSM Foundation (VeriSM-F) is an entry-level EXIN certification that validates your understanding of VeriSM, a flexible service management approach built for the digital age. VeriSM Foundation certification training in Taiwan prepares IT and business professionals to define a service management approach that fits their own organisation, rather than forcing one prescriptive framework onto every situation.

    Developed by the IFDC and examined by EXIN, VeriSM centres on the management mesh, a model that integrates resources, environment, emerging practices and management practices such as ITIL, Agile, DevOps and Lean. The programme is aligned to the current EXIN VeriSM Foundation Examination Specification and prepares you for the 40-question, 60-minute closed-book exam, which has a 65% pass mark and grants a lifetime credential.

    With Taiwan's semiconductor, finance and telecom sectors accelerating digital transformation, professionals who can join up multiple frameworks into one coherent service approach are increasingly in demand. Start your VeriSM journey with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Taiwan, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured VeriSM Foundation Certification training in Taiwan designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized VeriSM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Taiwan by experienced trainers with relevant service management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Taiwan

    • Flexible learning options available for professionals seeking VeriSM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Taiwan
    • Earn a VeriSM Foundation certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Taiwan
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

    VeriSM Foundation Certification Eligibility in TaiwanDo You Qualify for the VeriSM™ Foundation Exam?

    VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

    • There are no prerequisites criteria for taking the Online VeriSM Foundation training.

    • Familiarity with service management principles or IT service delivery is advantageous but not required.

    • Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

    What You Gain from VeriSM FoundationSkills Digital Employers Actually Need

    For Individuals

    For Individuals

    VeriSM Foundation training helps IT and business professionals gain a modern, flexible view of service management and prepare for the EXIN exam. It suits service managers, IT operations leads, consultants and career changers who want a framework-agnostic credential. Whether you work in Taiwan's high-tech manufacturing, financial services or telecom sector, the certification proves you can integrate ITIL, Agile, DevOps and Lean into one coherent approach.

    If you want a globally recognised, lifetime credential that reflects how digital organisations really deliver services, VeriSM Foundation is a strong first step. You gain the vocabulary, the model and the confidence to shape service management in any context.

    • Earn a globally recognised EXIN credential valued across digital-first organisations
    • Learn to combine ITIL, Agile, DevOps and Lean instead of relying on one framework
    • Master the VeriSM management mesh and the Define, Produce, Provide, Respond model
    • Prepare fully for the 40-question EXIN VeriSM Foundation exam with a 65% pass mark
    • Open doors to IT service, delivery and operations roles across Taiwan's tech sectors
    • Gain a lifetime certification with no renewal or continuing-education requirement
    • Position yourself for the higher VeriSM Essentials, Plus and Professional levels
    • Build the confidence to lead modern service management in any digital organisation
    For Organizations

    For Organizations

    VeriSM Foundation group training helps organisations build a shared, modern service management language across IT and business teams. It can be delivered for service management functions, digital transformation teams or whole departments. For Taiwanese enterprises juggling ITIL, Agile and DevOps across many suppliers and functions, VeriSM provides a single integrating model.

    If your teams struggle to connect fragmented frameworks to business outcomes, VeriSM Foundation group training creates a common, context-driven approach. Teams learn to configure the management mesh to your organisation's real needs and consumer expectations.

    • Builds a common, framework-agnostic service management language across teams
    • Connects ITIL, Agile, DevOps and Lean into one coherent operating approach
    • Aligns IT service delivery with business outcomes and consumer value
    • Supports digital transformation across manufacturing, finance and telecom
    • Enables customised, onsite or live virtual delivery for busy teams
    • Standardises modern service practice across business units and suppliers
    • Strengthens in-house service management capability and retention

    VeriSM Foundation Exam Format in TaiwanWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    Exam ComponentDetails
    Exam TypeMultiple choice questions
    No of Questions40 questions
    Exam Duration60 minutes
    Passing Score65% (26/40 marks required)
    TypeClosed book
    Conducted ByEXIN
    Testing BasisVeriSM Foundation BoK (IFDC)
    Testing FormatEXIN online proctored or test centre

    VeriSM Foundation Certification Cost in Taiwan

    The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited VeriSM Foundation training
    • EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
    • Scenario practice on the VeriSM model, Management Mesh, and progressive practices
    • Full-length 40-question mock exams that mirror the live EXIN paper
    • The VeriSM™ Foundation training cost in Taiwan is TWD 44640

    Exam Cost:

    • EXIN VeriSM Foundation exam fee paid to EXIN
    • Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
    • 40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
    • Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
    • Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    VeriSM Careers and Salaries Across TaiwanRoles in Demand Right Now

    VeriSM Foundation is increasingly valued across Taiwan's IT service management landscape, from semiconductor and electronics leaders to banks, insurers and telecom operators modernising their digital services. As enterprises push digital transformation and the government moves public services online, professionals who can integrate multiple frameworks into one flexible approach are sought after. Demand spans service desk and IT support management through to service delivery, operations and IT service manager roles, and here is what the market is showing right now.

    NT$1.82M

    Average IT project manager pay, Taiwan

    per year, ERI SalaryExpert 2026

    NT$1.79M

    DevOps engineer salary, Taiwan

    per year, SalaryExpert 2026

    NT$1.88M

    Senior IT service desk pay, Taiwan

    8+ years, SalaryExpert 2026

    80%

    Public services moving online

    Taiwan government target

    SECTORS HIRING

    • —Semiconductor and High-Tech Manufacturing
    • —Banking, Financial Services and Insurance
    • —Telecommunications and Digital Services
    • —Consulting and Professional Services
    • —Government and Public Sector
    • —Electronics and Global Tech

    GROWTH TRENDS

    • —Digital transformation across semiconductor and electronics firms
    • —Government drive to move 80% of public services online
    • —Multi-framework estates needing one integrating service model
    • —Consulting market growing toward US$2.18bn by 2030
    • —AI and cloud adoption reshaping IT service delivery
    • —Scarcity of framework-agnostic service management talent

    Sources: ERI SalaryExpert, Glassdoor, Paylab, NodeFlair (Taiwan) 2026; Mordor Intelligence (Taiwan consulting and digital market).

    What Is Driving Modern Service Management Demand in Taiwan?

    Fragmented Framework Estates

    Taiwan's enterprises run ITIL, Agile and DevOps side by side, but few can integrate them. VeriSM gives service teams one model to combine practices around real business outcomes.

    VeriSM builds framework-integration skills

    Digital Transformation Pressure

    Semiconductor, finance and telecom firms are digitalising fast, and legacy, process-heavy service management struggles to keep pace with the speed digital delivery now demands.

    VeriSM builds digital-age service skills

    Government Digital Services Push

    Taiwan aims to move 80% of public services online, creating demand for flexible service management that spans diverse platforms, suppliers and citizen-facing digital channels.

    VeriSM builds flexible service governance

    Consumer-Centric Expectations

    Users now expect consumer-grade digital experiences. Service teams need an outcome-led approach that designs around consumer value, not just internal processes and outputs.

    VeriSM builds consumer-focused thinking

    Emerging Technology Complexity

    Cloud, AI, automation and IoT are reshaping service delivery, and organisations need governance that manages this technology and data risk without slowing innovation.

    VeriSM builds technology governance skills

    Framework-Agnostic Talent Gap

    Taiwan has deep pools of framework specialists but few professionals who can join them up. VeriSM-certified people who think across practices are scarce and sought-after.

    VeriSM makes agnostic thinkers stand out

    Sources: Mordor Intelligence (Taiwan consulting and digital market); Taiwan government digitalisation targets, 2026.

    VeriSM Foundation is more than a certificate. It equips you to lead modern, flexible service management in any digital organisation. Start your VeriSM journey today.

    Your Taiwan Career Transformation

    Your Service Career, Before and After

    The VeriSM Foundation Difference

    Taiwan's IT service market is being reshaped by digital transformation across semiconductor, finance and telecom, and employers increasingly separate professionals who can lead flexible service management from those who cannot. Here is which side of that line you want to be on.

    Today

    Pay capped with limited leverage in Taiwan's IT job market

    After VeriSM

    Access to IT service, delivery and operations roles paying NT$1.5M to NT$2.8M

    Today

    Overlooked for roles that list modern service management skills

    After VeriSM

    Eligible for service delivery, operations and IT service manager roles

    Today

    Confident in delivery, but the frameworks you use feel fragmented

    After VeriSM

    Able to configure the VeriSM management mesh to any organisational context

    You earn your VeriSM Foundation

    Before

    Locked into a single framework like ITIL with limited flexibility

    Now you have

    A model that integrates ITIL, Agile, DevOps and Lean as each situation needs

    Before

    Service management skills tied to one prescriptive method

    Now you have

    A globally recognised EXIN credential that travels across sectors and roles

    Before

    Service decisions driven by process rather than consumer outcomes

    Now you have

    A consumer-centric, outcome-focused approach to service delivery

    Before

    No formal recognition of your modern service management knowledge

    Now you have

    A lifetime VeriSM Foundation certification that employers recognise

    "The distance between running IT processes and leading modern service management is a recognised credential, and Taiwan's digital employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: ERI SalaryExpert, Paylab, NodeFlair (Taiwan) 2026.

    How to Get VeriSM Foundation Certified in TaiwanStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Step 1

    Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2

    Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3

    Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4

    Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5

    Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6

    Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

    • Organizational context
    • Organizational governance
    • Digital transformation

    Governance and context questions here connect directly to nearly every later module.

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    The VeriSM Skills You Will BuildModern Service Management, End to End

    In VeriSM Foundation training you will learn to define a flexible, context-driven service management approach using the VeriSM model. By the end, you can build a management mesh and integrate practices like ITIL, Agile and DevOps around consumer outcomes, ready for the EXIN exam.

    The Service Organisation and Culture

    Understand what a service organisation is, how value is co-created with consumers, and how a consumer-centric service culture underpins modern, digital-age service delivery.

    People and Organisational Structure

    Learn how teams, roles and structures shape service delivery, and how cross-functional collaboration and servant leadership enable flexible, responsive service management.

    The VeriSM Model and Management Mesh

    Master the VeriSM model, its governance and service management principles, and the management mesh that integrates resources, environment, emerging and management practices into one approach.

    Applying Progressive Practices

    Select and combine progressive practices such as ITIL, Agile, Lean, DevOps and SIAM within the management mesh, choosing the right practice for each situation and context.

    Innovative Technologies in Service

    Explore how cloud, AI, automation, IoT and big data reshape service management, and how to manage technology, data and security risk within the VeriSM governance framework.

    Getting Started with VeriSM

    Learn practical steps to assess maturity, define your initial management mesh, integrate existing frameworks and drive continuous improvement as your organisation adopts VeriSM.

    Who Should TakeVeriSM Foundation Certification Training in Taiwan?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    TWD 44640

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Taiwan seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    TWD 44640

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for VeriSM Foundation Training in Taiwan?Your Trusted Learning Partner

    Invensis Learning delivers structured, EXIN-aligned VeriSM Foundation training for professionals and organisations in Taiwan who want to modernise how they manage services. Our programmes combine experienced service management trainers, flexible delivery, organised courseware and learner-focused support. As a trusted VeriSM Foundation training company in Taiwan and an ISO 9001 and ISO 27001 certified training provider, we help you move from learning to a globally recognised credential with a clear, supported path, whether you enrol as an individual or train a whole team.

    • EXIN-aligned VeriSM courseware delivered by experienced service management trainers
    • Flexible formats including live online, classroom and corporate group training
    • Structured exam preparation for the EXIN VeriSM Foundation exam
    • Practical, scenario-based learning you can apply at work from day one
    • Dedicated learner support before, during and after your training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations across many industries
    • Competitive pricing for both individual and corporate learners

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in TaiwanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Taiwan

    Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan

    VeriSM Foundation Training Location in Taiwan

    W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan

    corporate banner

    Corporate VeriSM Foundation Training in TaiwanUpskill Your Team

    Untitled

    • Customised VeriSM training for small, medium and large teams
    • Flexible onsite, live virtual or hybrid delivery to fit work schedules
    • Experienced EXIN-aligned service management trainers
    • Role-based, industry-relevant examples for real workplace application
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for teams across Taiwan and global locations
    • A shared, modern service management language across your organisation

    Leading Organisations

    TSMCFoxconnAcerASUSChunghwa TelecomDelta Electronics

    What Our Learners Say

    Untitled

    A Model That Ties Everything Together

    "The VeriSM Foundation course finally showed me how to bring our ITIL, Agile and DevOps practices together instead of treating them as separate worlds. The management mesh model changed how I plan service work, and I passed the EXIN exam on my first sitting."

    Wei-Chen Lin

    IT Service Manager

    Untitled

    0/0

    Practical and Immediately Useful

    "As someone leading IT operations, I needed a flexible approach rather than another rigid framework. The trainer used real scenarios that matched our environment, and the consumer-centric thinking is something my team now applies every week."

    Yu-Ting Chang

    IT Operations Lead

    Untitled

    0/0

    Great Starting Point for Beginners

    "I came in with no service management certification and found the course beginner-friendly. The mock questions and clear explanations of the seven topic areas made the exam far less intimidating than I expected."

    Chih-Hao Wu

    Service Desk Manager

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    Aligned Our Whole Service Team

    "We enrolled our IT service team through corporate training. VeriSM gave everyone a common language for how we design and deliver services, and the delivery was flexible enough to work around our shift schedules. A measurable improvement in how the team collaborates."

    Mei-Ling Huang

    Head of IT, Financial Services

    Untitled

    0/0

    Well Organised and Tailored

    "As an L&D lead in the technology sector, I valued how well the programme was organised and how the trainers tailored examples to our transformation goals. The framework-agnostic approach fit our multi-supplier environment perfectly."

    Jun-Hong Tsai

    L&D Manager, Technology Sector

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    We also deliver VeriSM™ Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading VeriSM™ Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation (VeriSM-F) is an entry-level EXIN certification that validates your understanding of VeriSM, a flexible service management approach for the digital age. It covers the VeriSM model, the management mesh and how organisations define their own service approach by combining practices such as ITIL, Agile and DevOps.

    General

    What is the VeriSM Foundation certification?

    VeriSM Foundation (VeriSM-F) is an entry-level EXIN certification that validates your understanding of VeriSM, a flexible service management approach for the digital age. It covers the VeriSM model, the management mesh and how organisations define their own service approach by combining practices such as ITIL, Agile and DevOps.

    Who should take VeriSM Foundation training in Taiwan?

    VeriSM Foundation suits IT and business professionals alike, including service managers, IT operations leads, consultants, ITIL holders and career changers. In Taiwan it is especially relevant to teams in semiconductor, finance and telecom organisations that are modernising their digital services.

    Is the VeriSM Foundation certification worth it for my career?

    Yes. VeriSM Foundation proves you can integrate multiple frameworks into one coherent service approach, a skill in growing demand as Taiwan's employers pursue digital transformation. It supports roles from service desk and operations management through to IT service manager. Talk to a learning advisor to plan your path.

    How is VeriSM different from ITIL?

    ITIL is a prescriptive framework with specific practices, while VeriSM is a flexible approach that positions ITIL as one of many practices in the management mesh. VeriSM lets organisations select and combine ITIL, Agile, DevOps, Lean and others for their context, so the two are highly complementary.

    How long is the VeriSM Foundation certification valid?

    The VeriSM Foundation certification is for lifetime. It does not expire, and there is no renewal, re-examination or continuing-education requirement once you have passed the EXIN exam.

    Is VeriSM Foundation recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries, and VeriSM Foundation is valued globally as a modern, framework-agnostic service management credential, particularly in organisations undergoing digital transformation.

    Pricing

    How much does VeriSM Foundation training cost in Taiwan?

    VeriSM Foundation training fees vary by format, such as live online, classroom or corporate group training, so pricing is available on request. The fee typically bundles courseware, practice questions and exam preparation. Request a quote for the option that fits you.

    What is included in the VeriSM Foundation course fee?

    The training fee typically includes EXIN-aligned courseware, practice questions, mock assessments, chapter-wise quizzes, learner support and a course completion certificate. Confirm the exact inclusions for your chosen plan with our team.

    Is the EXIN exam fee included in the training price?

    The EXIN VeriSM Foundation exam is often bundled with accredited training, but pricing varies by region and channel. Confirm whether the exam voucher is included in your package, and verify current EXIN exam pricing before you book.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management functions, digital teams and whole departments. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits your budget.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is a closed-book, multiple-choice examination with 40 single-answer questions to be completed in 60 minutes. It is based on the current EXIN VeriSM Foundation Examination Specification.

    What is the passing score for the VeriSM Foundation exam?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. There is no separate practical component; the single written exam determines the result.

    Are there any prerequisites for the exam?

    No. VeriSM Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior service management knowledge. Attending an accredited training course is recommended as preparation.

    How and where do I take the VeriSM Foundation exam?

    You can sit the exam online through EXIN's online proctored system or at an EXIN accredited testing location. It is typically arranged through your accredited training provider as part of a training and exam bundle.

    What topics does the VeriSM Foundation exam cover?

    The exam covers seven topic areas from the EXIN Examination Specification: the Service Organization, Service Culture, People and Organizational Structure, the VeriSM Model, Progressive Practices, Innovative Technologies and Getting Started.

    Course Content

    What will I learn in the VeriSM Foundation course?

    You will learn to define a flexible service management approach using the VeriSM model and management mesh, integrating practices like ITIL, Agile, DevOps and Lean around consumer outcomes. The course also covers service culture, innovative technologies and how to get started with VeriSM.

    Do I need prior service management experience?

    No prior service management experience is needed. VeriSM Foundation is designed to be accessible to both IT and business professionals, and the training builds up the concepts from the ground up before exam preparation.

    What learning materials are provided?

    You receive EXIN-aligned courseware covering the seven exam topic areas, practice questions, mock assessments, quizzes and reference materials on the VeriSM model and management mesh to support your revision.

    Are practice questions and mock exams included?

    Yes. The programme includes practice questions and full-length mock assessments aligned to the 40-question, 60-minute EXIN exam, helping you identify weak areas and build confidence before exam day.

    Is the course aligned to the latest VeriSM syllabus?

    Yes. The courseware is aligned to the current EXIN VeriSM Foundation Examination Specification and the VeriSM framework developed by the IFDC, so you study the most up-to-date content and terminology.

    Enrollment

    How do I enrol in VeriSM Foundation training?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Reach out to an advisor if you would like help choosing a batch.

    What training formats are available in Taiwan?

    We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning and customised corporate group training, so you can pick the format that fits your schedule and learning style.

    How soon can I start my VeriSM Foundation training?

    New batches run regularly across live online and classroom formats, and self-paced learning lets you begin straight away. See upcoming schedules or talk to a learning advisor to find the next available start date.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.